field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including&nbsp;SUSE® Linux Suite,&nbsp;SUSE® Rancher Suite,&nbsp;SUSE® Edge Suite, and&nbsp;SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit&nbsp;<a href="http://www.suse.com" target="_blank">www.suse.com</a>.Consulting ArchitectJob DescriptionABOUT SUSE&nbsp;SUSE - the world’s largest independent open source company - helps customers, partners and&nbsp; communities be the difference in their spheres of influence. Through open collaboration and&nbsp; agile, enterprise-grade open source solutions; customers, partners and communities are&nbsp; empowered to simplify tasks, modernize environments and accelerate business innovation –&nbsp;ultimately reaping the benefits of measurable value and better futures. Our customer obsessed&nbsp; operating model means exceptional service, value, flexibility and customer choice, with no&nbsp; enforced lock in.&nbsp;&nbsp;SUSE’s open, open source approach helps our customers and partners move their businesses&nbsp; forward, transforming IT, delivering increased agility and faster innovation.&nbsp;&nbsp;About SUSE Professional Services&nbsp;In Professional Services at SUSE, we provide world-class Consulting, Training and Premium&nbsp; Support services which enable our customers in their successful adoption of SUSE’s portfolio of&nbsp; products and solutions, be that Enterprise Container Management using SUSE Rancher Prime,&nbsp; or Linux platforms to support business critical applications such as SAP.&nbsp;&nbsp;Reports To&nbsp;Consulting Manager, EMEA&nbsp;About the Role&nbsp;The SUSE Professional Services team is seeking a Consulting Architect, fluent in both Arabic and&nbsp; English, to work hands-on with our global enterprise customers across EMEA but principally in&nbsp; the Middle East region. Our ideal candidate will have experience working with Kubernetes&nbsp; (preferably Rancher Prime), strong technical and communication skills, and a good understanding&nbsp; of IT infrastructure, DevOps and open source software in general. Application development&nbsp; experience is a plus.&nbsp;&nbsp;To succeed in this role you will need to work closely with our customers to help them understand&nbsp; the impact SUSE can deliver for their business through its products and solutions.&nbsp;&nbsp;Consulting Architects should expect to travel up to 40% of the time, on average, as the role will&nbsp; include consulting and technical engagements delivered on customer premises.&nbsp;We will accept a Bachelor’s degree in Computer Science, Engineering or a closely related field, plus 10-15 years’ experience in relevant roles.&nbsp;Focus Areas&nbsp;• Working with customers to design and implement SUSE solutions, including those based&nbsp; on Kubernetes and Rancher Prime.&nbsp;• Hands-on software configuration which could include building automation scripts and&nbsp; implementing integrations to solve customer problems&nbsp;• Maintaining an expert-level understanding of the SUSE portfolio of products • Understanding of an ecosystem of complimentary technologies&nbsp;• Explaining the value and impact of SUSE solutions for customers&nbsp;• Building and maintaining good working relationships with customers&nbsp;• Providing technical leadership, advocating for customer needs and channeling feedback&nbsp; throughout the lifecycle of customer engagements&nbsp;• Demonstrating excellent written and verbal communication skills&nbsp;&nbsp;• Working effectively in a proactive manner with both customers and colleagues, many of&nbsp; whom will be geographically distributed.&nbsp;&nbsp;• Ability to adapt and learn within a dynamic and fast-paced environment&nbsp;About You&nbsp;&nbsp;● Native Arabic speaker or fluent in Arabic to the equivalent standard of a native speaker ● Fluent in written and spoken English&nbsp;&nbsp;● 10-15 years of hands-on experience working with relevant IT technology as a Consultant or&nbsp; Engineer&nbsp;● Experience designing and implementing solutions for large enterprise customers ● Ability to transform functional requirements into solutions that can be implemented and&nbsp; operated in production&nbsp;● Ability to lead the customer into driving solution adoption&nbsp;● Experience presenting on technical concepts to people with differing levels of technical&nbsp; understanding&nbsp;&nbsp;● Ability to set and maintain goals, welcome feedback and enjoy success ● Autonomous and self-driven&nbsp;Technical Experience – Must Haves&nbsp;● Experience with containers and container orchestration: Kubernetes distributions and Rancher&nbsp; or equivalent platform.&nbsp;● Experience with DevOps and CI/CD software: scripting and automation ● Experience working in an enterprise Linux environment&nbsp;Technical Experience – Nice to Haves&nbsp;● Direct experience, or awareness and understanding of the Open Source software industry ● Experience with virtualization technologies: e.g. kube-virt or Harvester ● Experience with storage technologies: e.g. Longhorn or Ceph&nbsp;● Experience with security products (SIEMs, WAFs, etc.)&nbsp;SUSE is proud to be an Equal Opportunity Employer. Prospective employees will receive&nbsp; consideration without discrimination because of race, colour, religion, creed, gender, national&nbsp; origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship&nbsp; or any other legally protected status&nbsp;<a href="https://jobs.suse.com" target="_blank">https://jobs.suse.com</a>This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

SUSE

Consulting Architect

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including&nbsp;SUSE® Linux Suite,&nbsp;SUSE® Rancher Suite,&nbsp;SUSE® Edge Suite, and&nbsp;SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond.SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit&nbsp;<a href="http://www.suse.com" target="_blank">www.suse.com</a>.Account Executive - MidwestJob DescriptionRole OverviewDrive strategic growth for SUSE by managing a portfolio of key accounts within a specified territory or industry. The Account Executive is responsible for identifying and capitalising on new business opportunities, deepening customer relationships, and aligning SUSE’s comprehensive value proposition with customer objectives. The role demands a high level of strategic thinking, the ability to collaborate with cross-functional teams, and a focus on delivering high-value solutions that enhance customer success and drive market share. Success in this role is measured by revenue growth, customer satisfaction, and the ability to effectively navigate large-scale account dynamics.Key Responsibilities<ul><li>Establish and enhance strong relationships with key stakeholders, including CXO-level executives. Building key relationships - Economic Buyer (internal customer), Technical Buyer (our liaison), Coach &amp; Executive Buyer (Champion).</li><li>Apply consultative-selling techniques to develop a deep understanding of client goals, challenges, and ambitions related to mission critical workloads and innovation. Serve as a trusted advisor by aligning SUSE's offerings with client needs, curating a precise mix of products, services, and solutions to address their challenges and deliver long term value.&nbsp;</li><li>Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Sales professional, and deepening your expertise in the SUSE value proposition.</li><li>Proactively identify and capitalise on upselling and cross-selling opportunities - leveraging customer knowledge, expertise on SUSE’s market presence and capabilities, and the competitive landscape.</li><li>Monitor market trends and competitor activities to refine sales strategies and stay competitive.</li><li>Consistently maintain CRM hygiene by updating all activity, opportunities &amp; deals regularly - to manage the sales pipeline, provide accurate sales forecasts, and track performance.</li><li>Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships.</li><li>Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, leverage their relationships with customers and extend business opportunities</li><li>Collaborate on Account Plans with your counterparts across Pre-Sales, Inside Sales, Partner Ecosystem, Specialist Sales teams to deliver comprehensive solutions and help drive traction.</li><li>Identify and prioritise key accounts each quarter that have a strong potential for adopting SUSE products and solutions - setting clear milestones and timelines to maximise opportunities for significant market share growth.</li></ul>Skills &amp; Experience<ul><li>Experience in sales, and account management, with a proven track record of meeting or exceeding sales targets.</li><li>Knowledge of the enterprise software industry - particularly solutions such as Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence and Security.</li><li>Excellent verbal and written communication skills, with the ability to influence senior stakeholders - presenting complex technical solutions in a clear and compelling manner.</li><li>Analytical skills to understand market trends and apply insights to sales strategies.</li><li>Strong problem-solving skills with a focus on finding innovative solutions to client challenges.</li><li>Proven ability to work cross-functionally, collaborating with internal teams and external partners.</li><li>Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.</li><li>Ability to apply enterprise sales methodologies, particularly MEDDPICC, Challenger or similar frameworks. Industry certifications in sales or IT are a plus.</li><li>Understanding of Open Source and transformation topics, such as cloud-native application development and cloud migration.</li></ul>For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between $104,000 and $191,000. In addition to this base salary, we offer a commission plan and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Program and generous paid time off and leave policies. Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only. JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Account Executive - Midwest

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Account Executive, Enterprise Sales - MassachusettsJob DescriptionServes as the overall account lead (single point of contact) for numerous, large named accounts in an assigned country, geographic territory and/or industry; understands a client’s key business and IT challenges and requirements and is focused on driving value for the client, while maximizing revenue and margin for the company. Specializes in a value or volume specialty (computers, servers, storage, services, printers, SaaS, Cloud) with focus on growing the base business, complex solutions, and new business opportunities. Accounts may be managed remotely. Is supported primarily by presales and inside sales resources. These jobs focus on selling to customers, typically through work that occurs outside the company offices.Responsibilities: <ul><li>Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.</li><li>Extensive time working with and leveraging external partners to deliver solution sale.</li><li>Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.</li><li>Develops business plan in conjunction with customer.</li><li>Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company.</li><li>Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports.</li><li>Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.</li><li>Enters all opportunities in pipeline tool and updates them weekly. Recommends and Implements industry leading Pipeline management practices.</li><li>Ability to implement margin recovery activities/strategies.</li><li>Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams.</li><li>Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect).</li></ul>Education and Experience Required: <ul><li>University or Bachelor's degree.</li><li>Detailed knowledge of key customer types or customers on given products.</li><li>Viewed as expert in company; sought out by other Sales Representatives and/or first level managers for input.</li><li>Typically 8-12 years of experience as referenced above.</li><li>Industry experience required.</li><li>Experience in product specialty (computers, printers, servers, storage, SaaS, cloud).</li></ul>Knowledge and Skills: <ul><li>Has good leadership skills and cross functional expertise.</li><li>Must have good time management skills.</li><li>Broad understanding of the customer's needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market.</li><li>Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale.</li><li>High level customer management relationship building, working at management and executive level in lines of business.</li><li>Partner organization intelligence aligned with partner management skills.</li><li>Advanced sales negotiation, and deal closing skills.</li><li>Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results.</li><li>Expertise in managing end- to-end sales processes in large deals.</li><li>Relevant knowledge of client's industry; keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions.</li><li>Knowledge of the company's breadth of solutions and engages specialist resources as needed.</li><li>Ability to understand the customer's business issues and translate to the company's solutions.</li><li>Ability to prioritize and drive strategic sales activity on a complex solution basis.</li><li>Excels in competitive selling skills.</li><li>Sells across platform and specialty.</li></ul>For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between $94,000 and $172,000. In addition to this base salary, we offer a commission plan and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Program and generous paid time off and leave policies. Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only. JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Account Executive, Enterprise Sales - Massachusetts

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Enterprise Account Executive - New York / New JerseyJob DescriptionRole OverviewDrive strategic growth for SUSE by managing a portfolio of key accounts within a specified territory or industry. The Account Executive is responsible for identifying and capitalising on new business opportunities, deepening customer relationships, and aligning SUSE’s comprehensive value proposition with customer objectives. The role demands a high level of strategic thinking, the ability to collaborate with cross-functional teams, and a focus on delivering high-value solutions that enhance customer success and drive market share. Success in this role is measured by revenue growth, customer satisfaction, and the ability to effectively navigate large-scale account dynamics.Key Responsibilities<ul><li>Establish and enhance strong relationships with key stakeholders, including CXO-level executives. Building key relationships - Economic Buyer (internal customer), Technical Buyer (our liaison), Coach &amp; Executive Buyer (Champion).</li><li>Apply consultative-selling techniques to develop a deep understanding of client goals, challenges, and ambitions related to mission critical workloads and innovation. Serve as a trusted advisor by aligning SUSE's offerings with client needs, curating a precise mix of products, services, and solutions to address their challenges and deliver long term value.&nbsp;</li><li>Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Sales professional, and deepening your expertise in the SUSE value proposition.</li><li>Proactively identify and capitalise on upselling and cross-selling opportunities - leveraging customer knowledge, expertise on SUSE’s market presence and capabilities, and the competitive landscape.</li><li>Monitor market trends and competitor activities to refine sales strategies and stay competitive.</li><li>Consistently maintain CRM hygiene by updating all activity, opportunities &amp; deals regularly - to manage the sales pipeline, provide accurate sales forecasts, and track performance.</li><li>Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships.</li><li>Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, leverage their relationships with customers and extend business opportunities</li><li>Collaborate on Account Plans with your counterparts across Pre-Sales, Inside Sales, Partner Ecosystem, Specialist Sales teams to deliver comprehensive solutions and help drive traction.</li><li>Identify and prioritise key accounts each quarter that have a strong potential for adopting SUSE products and solutions - setting clear milestones and timelines to maximise opportunities for significant market share growth.</li></ul>Skills &amp; Experience<ul><li>Experience in sales, and account management, with a proven track record of meeting or exceeding sales targets.</li><li>Knowledge of the enterprise software industry - particularly solutions such as Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence and Security.</li><li>Excellent verbal and written communication skills, with the ability to influence senior stakeholders - presenting complex technical solutions in a clear and compelling manner.</li><li>Analytical skills to understand market trends and apply insights to sales strategies.</li><li>Strong problem-solving skills with a focus on finding innovative solutions to client challenges.</li><li>Proven ability to work cross-functionally, collaborating with internal teams and external partners.</li><li>Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.</li><li>Ability to apply enterprise sales methodologies, particularly MEDDPICC, Challenger or similar frameworks. Industry certifications in sales or IT are a plus.</li><li>Understanding of Open Source and transformation topics, such as cloud-native application development and cloud migration.</li></ul>JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Enterprise Account Executive - New York / New Jersey

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.&nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Premium Support EngineerJob DescriptionAbout Us SUSE is the world’s largest independent open source company, helping customers, partners and communities be the difference in their spheres of influence. Through open collaboration and agile, enterprise-grade open source solutions, customers, partners and communities are empowered to simplify tasks, modernize environments and accelerate business innovation – ultimately reaping the benefits of measurable value and better futures. SUSE’s open, open source approach helps our customers and partners move their businesses forward, transforming IT, delivering increased agility and faster innovation.We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE. How You’ll Contribute As a Premium Engineer, you will serve as a top-tier technical support engineer for our most critical Premium Support customers, specializing in SUSE and Rancher technologies. You will be a recognized authority, leading the identification and resolution of complex technical issues, and acting as a trusted advisor to customer management. This role demands a high level of technical mastery, exceptional problem-solving capabilities, and the ability to influence and guide both customers and internal teams. You will proactively drive customer satisfaction through strategic recommendations and by championing customer needs within product development.<ul><li>Act as a recognized technical expert and leader for Premium Support customers across the SUSE and/or Rancher portfolio, addressing highly complex technical issues via email, phone, and on-site engagements.</li><li>Provide leadership and strategic direction in conjunction with the appropriate Service Delivery Manager (SDM), effectively managing and resolving high-impact escalation situations. Your Problem Solving skills will be crucial in diagnosing and resolving intricate technical challenges with innovative and sustainable solutions.</li><li>Own the end-to-end resolution of complex support tickets, ensuring timely and effective solutions that meet customer expectations and drive satisfaction.</li><li>Manage the delivery of comprehensive Service Reviews, including the creation of associated documentation and communications, effectively articulating value and progress to key stakeholders.</li><li>Establish and cultivate long-term, high-value relationships with users and their management, serving as a trusted technical advisor. Your Customer Relationship Management skills will enable you to anticipate needs and proactively enhance customer experiences.</li><li>Proactively identify and suggest best practices, and drive significant process and configuration improvements to maximize customer satisfaction with their SUSE solutions. This requires a keen eye for Process Improvement and the ability to implement effective changes.</li><li>Maintain an expert-level understanding of the entire SUSE and/or Rancher product portfolio, staying ahead of emerging technologies and industry trends.</li><li>Possess a profound understanding of complementary technologies, including other distributions of Linux, Kubernetes, and cloud-native ecosystems, leveraging this knowledge to provide holistic solutions.</li><li>Demonstrate the tangible impact and articulate the profound benefits of SUSE and/or Rancher technologies for users, tailoring your message to their specific use cases and becoming an indispensable trusted advisor.</li><li>Provide critical internal feedback and make strategic, constructive suggestions to enhance Premium Support processes and offerings, contributing to continuous service excellence.</li><li>Champion customer feature requests, acting as a strong advocate for customers and users with Product Management and/or Engineering to influence product roadmaps.</li><li>Collaborate effectively with existing customers to continuously improve their satisfaction and deepen their engagement with SUSE.</li><li>Work proactively and collaboratively with both customers and colleagues across global regions, sharing best practices and fostering a culture of Teamwork and shared success.</li><li>Exhibit extensive and highly refined customer service and communication skills at all levels, capable of translating complex technical information into clear, actionable insights for diverse audiences.</li><li>Mentor and guide less experienced team members, sharing your expertise and contributing to their professional development, demonstrating strong Leadership through example.</li><li>Create high-quality technical documentation and presentations that are clear, concise, and comprehensive. Your Technical Documentation and Presentation Skills will be essential for knowledge sharing and customer education.</li></ul>Skills Required<ul><li>Leadership: Demonstrated ability to lead technical initiatives, mentor team members, and influence outcomes at a strategic level.</li><li>Technical Expertise: Exceptional and proven expertise in Rancher technologies (Enterprise Container Management), coupled with a deep understanding of related open source and cloud-native ecosystems.</li><li>Problem Solving: Advanced analytical and problem-solving skills, with a track record of resolving highly complex and critical technical issues.</li><li>Customer Relationship Management: Proven ability to build and maintain strong, long-term relationships with key customers and their management, acting as a trusted advisor.</li><li>Communication: Superior verbal and written communication skills, capable of explaining complex technical concepts to both technical and non-technical audiences, including executive-level communication.</li><li>Process Improvement: Demonstrated ability to identify areas for improvement in processes and workflows, and to implement effective solutions.</li><li>Teamwork: Strong collaborative skills, with the ability to work effectively across diverse teams and geographies.</li><li>Mentoring: Experience in mentoring and guiding junior engineers, fostering their technical growth and development.</li><li>Technical Documentation: Excellent skills in creating clear, concise, and comprehensive technical documentation.</li><li>Presentation Skills: Proficient in delivering engaging and informative technical presentations to various audiences.</li></ul>Your Life at SUSE We are a global team of incredible people, united by a common goal: to innovate across open source solutions and create exceptional experiences for our customers. We are passionate about our work, but we also recognize the importance of a healthy work-life balance.At SUSE, you’ll find:<ul><li>A challenging and rewarding environment where your contributions are valued.</li><li>Opportunities for professional growth and development.</li><li>A collaborative and inclusive culture that embraces diversity.</li><li>Flexible work arrangements to support your work-life balance.</li><li>Competitive compensation and benefits.</li></ul>SUSE is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status. This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE’s external provider, where legally permitted.JobServicesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Premium Support Engineer

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Channel Solution ArchitectJob DescriptionRole OverviewThe Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work closely with regional sales and partner teams to drive technical excellence in solution design, positioning SUSE as a leader in the industry.The role will leverage specialised knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests. Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge.Key Responsibilities<ul><li>Engage with customers to understand both their technical and business needs - building valued relationships and developing as a trusted technical advisor. Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring that solutions are tailored to meet both immediate and future needs.</li><li>Take full responsibility for the technical aspects of deal progression, from qualification to closure. Champion the technical validation process, including product demonstrations, technical presentations, managing proofs of concept (PoCs), addressing customer objections, and ensuring that the technical value of SUSE’s solutions is fully realised.</li><li>Serve as the voice of the customer by actively gathering and communicating customer feedback and requirements, to SUSE’s Product, Strategy, and Engineering teams. Ensure that customer needs are reflected in new product features, updates, and messaging, while facilitating regular feedback loops, and support escalations to ensure product improvements align with customer expectations and maximise value.</li><li>Collaborate with Field and Specialist Sales, Partner Ecosystem, and Customer Success teams to create Account Plans to drive solution adoption and ensure customer satisfaction throughout the sales lifecycle.</li><li>Contribute to the development of go-to-market strategies with regional sales teams, and participate in marketing efforts through presentations, blogs, technical speaking engagements, rodeo’s and booth demo’s.</li><li>Support the analysis of competitor offerings and collaborate on developing strategies to differentiate SUSE solutions, identifying key advantages in specific use cases.</li><li>Conduct research and draft responses to the technical segments of requests for information (RFIs), requests for proposals (RFPs), and requests for quotes (RFQs).</li><li>Transfer knowledge to pre-sales peers and contribute to internal education through mentoring, peer training, and sharing insights on product innovations and technical solutions.</li><li>Consistently maintain CRM hygiene by updating all activity, for each opportunity - Use Case, Success Criteria, Technical Close Status (TCS) and Next Steps in the technical close process.</li><li>Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Technical Sales professional, and deepening your expertise in the SUSE value proposition.</li></ul>Skills &amp; Experience<ul><li>Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.</li><li>Practical skills with Linux systems, open-source software, and related infrastructure solutions, with experience in cloud computing and container technologies like Kubernetes.</li><li>Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level, translating technical concepts into business value and demonstrating how they align with customer objectives.</li><li>Experience in creating technical demonstrations and whitepapers to illustrate product value through use cases.</li><li>Strong problem-solving abilities, capable of addressing complex technical problems and delivering innovative, value-driven solutions.</li><li>Experience collaborating cross-functionally with sales, engineering, and customer success teams to deliver comprehensive solutions and ensure customer satisfaction.</li><li>Experience in designing and delivering complex enterprise solutions, ensuring scalability, security, and reliability.</li><li>Exceptional consultative-selling skills, fostering meaningful customer relationships, guiding engagements, and serving as a trusted technical advisor through collaboration</li><li>Proficiency in competitor analysis and solution positioning, showcasing SUSE's advantages over peers.</li><li>Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines, track technical validation, and measure solution success.</li></ul>JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Channel Solution Architect

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Junior Legal Counsel - CommercialJob Description<h4>The Role&nbsp;</h4>SUSE Legal is seeking to engage a Junior Legal Counsel – Commercial to join our growing team in the Americas. We are building a best-in-class legal team, partnering effectively with the business and further positioning for growth as SUSE continues its journey as a mature and successful key player in the infrastructure management space. In this role, you will work as part of a team of lawyers and contract negotiators around the globe to provide efficient and high-quality legal support to SUSE sales, product and engineering teams.&nbsp;As Junior Legal Counsel – Commercial, you will play a pivotal role in shaping our strategic technology initiatives. Working with guidance and mentorship from more senior members of the team,&nbsp; you will be responsible for negotiating, drafting, and managing global, complex technology transaction agreements that help drive our rapid sales growth. You will stay up to date on the open source technologies that govern our product development and participate in the development of our commercial contract templates and playbooks, while also collaborating with our product groups for the development of our open source distributions. Reporting directly to the Divisional General Counsel, Americas, your role will include the following:&nbsp;<h4>Responsibilities:</h4><ul><li>Draft, review, and negotiate a wide range of commercial agreements.</li><li>Advise business teams on legal risks and obligations related to commercial transactions and business operations.</li><li>Support sales, procurement, and business development teams in structuring deals and resolving contract-related issues.</li><li>Provide practical, solution-oriented legal advice on a wide range of issues</li><li>Advise on the use and distribution of open source software, including license compatibility and compliance</li><li>Contribute to the development of contract templates and playbooks to improve efficiency and compliance.</li><li>Monitor and ensure compliance with applicable laws, regulations, and company policies in all commercial activities.</li><li>Manage and help resolve disputes or claims arising from commercial relationships, including pre-litigation matters.</li><li>Collaborate with finance, operations, and other internal stakeholders to align legal support with business objectives. </li></ul><h4>Collaboration with Stakeholders&nbsp;</h4><ul><li>Work closely with internal stakeholders, including sales, engineering, product, and compliance teams, to ensure alignment on business objectives&nbsp;</li><li>Work closely with the business to assist in the ongoing contract and relationship management to support business objectives and drive revenue growth</li><li>Work closely with colleagues in SUSE Legal as you develop greater subject matter expertise relative to our business&nbsp;</li><li>Keep abreast of latest regulatory developments impacting strategic technology partnerships, including customer and supplier businesses&nbsp; </li></ul><h4>Qualifications&nbsp;</h4><ul><li>Juris Doctor (JD) degree from an accredited law school&nbsp;</li><li>Admission to the bar in the US state in which you reside</li><li>2-5 years of post-bar experience as a practicing attorney</li><li>Strong knowledge of contract, intellectual property, data and cyber laws, as they customarily relate to technology contracts, or a committed willingness to develop such knowledge&nbsp;</li><li>Excellent negotiation, legal analysis and writing skills</li><li>Basic knowledge of open source licensing principles&nbsp;</li><li>Proven ability to manage complex legal projects and collaborate with cross-functional teams&nbsp;</li><li>Exceptional communication, critical reasoning,&nbsp; and interpersonal skills&nbsp;</li><li>Strong influencing skills&nbsp;</li><li>A demonstrated passion for problem-solving and thinking outside-the-box to get the best business outcomes&nbsp;</li><li>Strong business acumen and the ability to provide practical, business-oriented legal advice&nbsp;</li></ul><h4>Why Join Us</h4><ul><li>We are a mission-driven company with open source at the core</li><li>We embrace a remote-first culture with flexible work environment</li><li>We offer, meaningful legal work that blends tech, business, and community</li><li>We have a small, collaborative team where you’ll make a direct impact and will have tremendous opportunity to learn and grow as a commercial attorney</li></ul>If this role is filled in the United States of America, the starting base salary is expected to be between $103,000 and $189,000. In addition to this base salary, we offer a corporate bonus plan, paid quarterly and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Programme and generous paid time off and leave policies.&nbsp;Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only. JobLegalWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Junior Legal Counsel - Commercial

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Strategic Account Executive - WestJob DescriptionRole OverviewDrive strategic growth for SUSE by managing a portfolio of key accounts within a specified territory or industry. The Account Executive is responsible for identifying and capitalising on new business opportunities, deepening customer relationships, and aligning SUSE’s comprehensive value proposition with customer objectives. The role demands a high level of strategic thinking, the ability to collaborate with cross-functional teams, and a focus on delivering high-value solutions that enhance customer success and drive market share. Success in this role is measured by revenue growth, customer satisfaction, and the ability to effectively navigate large-scale account dynamics.Key Responsibilities<ul><li>Establish and enhance strong relationships with key stakeholders, including CXO-level executives. Building key relationships - Economic Buyer (internal customer), Technical Buyer (our liaison), Coach &amp; Executive Buyer (Champion).</li><li>Apply consultative-selling techniques to develop a deep understanding of client goals, challenges, and ambitions related to mission critical workloads and innovation. Serve as a trusted advisor by aligning SUSE's offerings with client needs, curating a precise mix of products, services, and solutions to address their challenges and deliver long term value.&nbsp;</li><li>Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Sales professional, and deepening your expertise in the SUSE value proposition.</li><li>Proactively identify and capitalise on upselling and cross-selling opportunities - leveraging customer knowledge, expertise on SUSE’s market presence and capabilities, and the competitive landscape.</li><li>Monitor market trends and competitor activities to refine sales strategies and stay competitive.</li><li>Consistently maintain CRM hygiene by updating all activity, opportunities &amp; deals regularly - to manage the sales pipeline, provide accurate sales forecasts, and track performance.</li><li>Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships.</li><li>Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, leverage their relationships with customers and extend business opportunities</li><li>Collaborate on Account Plans with your counterparts across Pre-Sales, Inside Sales, Partner Ecosystem, Specialist Sales teams to deliver comprehensive solutions and help drive traction.</li><li>Identify and prioritise key accounts each quarter that have a strong potential for adopting SUSE products and solutions - setting clear milestones and timelines to maximise opportunities for significant market share growth.</li></ul>Skills &amp; Experience<ul><li>Experience in sales, and account management, with a proven track record of meeting or exceeding sales targets.</li><li>Knowledge of the enterprise software industry - particularly solutions such as Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence and Security.</li><li>Excellent verbal and written communication skills, with the ability to influence senior stakeholders - presenting complex technical solutions in a clear and compelling manner.</li><li>Analytical skills to understand market trends and apply insights to sales strategies.</li><li>Strong problem-solving skills with a focus on finding innovative solutions to client challenges.</li><li>Proven ability to work cross-functionally, collaborating with internal teams and external partners.</li><li>Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.</li><li>Ability to apply enterprise sales methodologies, particularly MEDDPICC, Challenger or similar frameworks. Industry certifications in sales or IT are a plus.</li><li>Understanding of Open Source and transformation topics, such as cloud-native application development and cloud migration.</li></ul>For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between $104,000 and $191,000. In addition to this base salary, we offer a commission plan and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Program and generous paid time off and leave policies. Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only. JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Strategic Account Executive - West

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Employee Relations SpecialistJob DescriptionJoin SUSE's global HR team as an Employee Relations Specialist, reporting to the Global ER &amp; People Policy Director. Our professional, committed, and dynamic team plays a pivotal role in fostering positive employee relations worldwide, contributing invaluable expertise to SUSE's success.This role primarily focuses on Brazil and the Unites States, managing ER case support (e.g., performance improvement plans, investigations), leading union relationships, and ensuring compliance with local employment legislation. You'll also have the unique opportunity to expand your expertise into other countries, supporting colleagues during peak workloads and holidays. This is an excellent development opportunity for those seeking to learn about global ER support within a collaborative environment that works closely with People Business Partners.What You'll Do:<ul><li>ER Case Management &amp; Advisory: Act as a trusted advisor to team members and leaders, providing timely guidance and expert support for resolving workplace issues (disputes, ill health, performance, conduct, separations). Manage external legal support across Asia Pacific.</li><li>Policy Development &amp; Compliance: Ensure full compliance with country, federal, state, and local employment laws. Play a key role in developing and revising global SUSE people policies, managing employee handbooks, and conducting regular reviews to ensure alignment with SUSE's values and best practices.</li><li>Proactive ER &amp; Change Leadership: Develop strategies to prevent workplace issues, using data and insights. Provide guidance on labor law requirements during change management projects and organizational transformations.</li><li>Values Champion: Act as a guardian and champion of SUSE's values, ensuring they guide all actions and foster an inclusive, supportive work environment.</li><li>Continuous Improvement: Identify opportunities, contribute to initiatives, and promote our brand as a People Team, consistently seeking ways to deliver best-in-class HR service.</li></ul>What You'll Bring:<ul><li>Background in Labor Law, Human Resources degree, or equivalent practical work experience.</li><li>Proven experience in Employee Relations, with significant expertise providing support in the US and Brazil.</li><li>Demonstrated experience leading Union relationships and a thorough understanding of employer obligations.</li><li>Strong knowledge of employment laws and regulations in the countries you will support.</li><li>Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness.</li><li>Strong problem-solving and conflict resolution abilities.</li><li>Fluency in both English and Portuguese is required.</li><li>Proficiency in Google Workspace or Microsoft Office suite.</li></ul>Personal Attributes:<ul><li>Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li><li>A deep commitment to promoting fairness, diversity, equity, and inclusion.</li><li>Growth mindset with a dedication to continuous learning and development.</li><li>High integrity, building long-term trust with colleagues and stakeholders.</li><li>Proven organizational skills and the ability to effectively prioritize competing tasks.</li></ul>JobHuman ResourcesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

Employee Relations Specialist

About UsAlways open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. &nbsp;We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.Account ExecutiveJob DescriptionRole OverviewDrive strategic growth for SUSE by managing a portfolio of key accounts within a specified territory or industry. The Account Executive is responsible for identifying and capitalising on new business opportunities, deepening customer relationships, and aligning SUSE’s comprehensive value proposition with customer objectives. The role demands a high level of strategic thinking, the ability to collaborate with cross-functional teams, and a focus on delivering high-value solutions that enhance customer success and drive market share. Success in this role is measured by revenue growth, customer satisfaction, and the ability to effectively navigate large-scale account dynamics.Key Responsibilities<ul><li>Establish and enhance strong relationships with key stakeholders, including CXO-level executives. Building key relationships - Economic Buyer (internal customer), Technical Buyer (our liaison), Coach &amp; Executive Buyer (Champion).</li><li>Apply consultative-selling techniques to develop a deep understanding of client goals, challenges, and ambitions related to mission critical workloads and innovation. Serve as a trusted advisor by aligning SUSE's offerings with client needs, curating a precise mix of products, services, and solutions to address their challenges and deliver long term value.&nbsp;</li><li>Take proactive ownership of your professional development by staying curious and embracing a growth mindset. Focus on driving your success, advancing your skills as a Sales professional, and deepening your expertise in the SUSE value proposition.</li><li>Proactively identify and capitalise on upselling and cross-selling opportunities - leveraging customer knowledge, expertise on SUSE’s market presence and capabilities, and the competitive landscape.</li><li>Monitor market trends and competitor activities to refine sales strategies and stay competitive.</li><li>Consistently maintain CRM hygiene by updating all activity, opportunities &amp; deals regularly - to manage the sales pipeline, provide accurate sales forecasts, and track performance.</li><li>Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships.</li><li>Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, leverage their relationships with customers and extend business opportunities</li><li>Collaborate on Account Plans with your counterparts across Pre-Sales, Inside Sales, Partner Ecosystem, Specialist Sales teams to deliver comprehensive solutions and help drive traction.</li><li>Identify and prioritise key accounts each quarter that have a strong potential for adopting SUSE products and solutions - setting clear milestones and timelines to maximise opportunities for significant market share growth.</li></ul>Skills &amp; Experience<ul><li>Experience in sales, and account management, with a proven track record of meeting or exceeding sales targets.</li><li>Knowledge of the enterprise software industry - particularly solutions such as Linux Infrastructure, Hybrid Cloud, Container Management, Edge, Artificial Intelligence and Security.</li><li>Excellent verbal and written communication skills, with the ability to influence senior stakeholders - presenting complex technical solutions in a clear and compelling manner.</li><li>Analytical skills to understand market trends and apply insights to sales strategies.</li><li>Strong problem-solving skills with a focus on finding innovative solutions to client challenges.</li><li>Proven ability to work cross-functionally, collaborating with internal teams and external partners.</li><li>Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines and forecast sales accurately.</li><li>Ability to apply enterprise sales methodologies, particularly MEDDPICC, Challenger or similar frameworks. Industry certifications in sales or IT are a plus.</li><li>Understanding of Open Source and transformation topics, such as cloud-native application development and cloud migration.</li></ul>For US Only - US Pay Transparency Disclaimer If this role is filled in the United States of America, the starting base salary is expected to be between $94,000 and $172,000. In addition to this base salary, we offer a commission plan and an attractive benefits package. US benefits include a comprehensive medical plan, life and disability insurance, 401k, Employee Assistance Programm and generous paid time off and leave policies. Actual compensation will be determined by factors such as experience, skills, geographical location, internal equity, and budget. Please note that this salary information is applicable to the US only. JobSalesWhat We OfferWe empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.This is a compelling opportunity for the right person to join us as we continue to scale and prosper.If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.SUSE Values&nbsp;<ul><li>Choice</li><li>Innovation</li><li>Trust</li><li>Community</li></ul>

23 SUSE Jobs