News

Best Practices for Providing Great Customer Service While On the Go

Digital nomads. Remote teams. Mobile service providers. Although all of these jobs may seem completely unrelated to one another, they have one thing in common: they require the people working in these situations to conduct their business dealings while they’re on the go. ...




Starbucks Is Closing All Its U.S. Stores for Diversity Training Day. Experts Say That’s Not Enough

Corporations often employ knee-jerk reactions and swift changes to appease an enraged public when controversy arises.
 
In Starbucks’ case, it was the announcement that all U.S. stores would close Tuesday, May 29 for a “racial bias education day” after a Philadelphia-based employee called the police on two black men — Donte Robinson and Rashon Nelson — who sat in the store for several minutes in April. ...




How to Ask Your Boss for Time to Learn New Things

We all want to learn and grow. Improving our skills and being exposed to new ideas not only makes us better at our jobs but makes us happier and more engaged at work. But with a full-time job, it can be tough to find the time and resources to dedicate to personal development. ...




When Should Employers Use Nondisclosure Agreements?

Nondisclosure agreements (NDAs) are used for a variety of reasons—including to protect employers' sensitive business information. But when should NDAs be used, and what types of information should be protected?
 
News about overreaching noncompetes that prevent low-wage earners from working for competitors and NDAs that may silence victims of harassment have motivated state legislators to regulate employer use of restrictive covenants. ...




6 Ways to Control Allergens at Work

For those in cold climates, the approach of spring is a welcome relief, unless you suffer from allergies. Sneezing, wheezing and runny eyes can make it tough to get through the work day, causing lost focus and productivity. The American Academy of Asthma and Immunology says 10 to 30 percent of the population suffers from allergic rhinitis (inflammation of the nasal airways caused by breathing in allergens). ...




3 Texting Rules for Recruiters

Text messaging is fast becoming a valuable communications tool for recruiters. Faster response times, increased engagement and an improved candidate experience are a few of the notable benefits. But it's not the only way you should communicate with candidates—and texting is highly susceptible to being misused, so deploy it with care. ...




How To Tell A Noisy Coworker To Shut Up

If you have ever worked in an open office or cube farm, there's a very good chance you've dealt with a noisy neighbor.
 
"Loud and talkative coworkers can be one of the most annoying distractions on earth — and, unfortunately, they're pretty common in today's workplace," says Lynn Taylor, a national workplace expert and the author of "Tame Your Terrible Office Tyrant: How to Manage Childish Boss Behavior and Thrive in Your Job. ...




The title can be: Important Rulings For LGBTQ Workers

Important rulings have passed through the U.S. Second Circuit Court of Appeals and the U.S. Sixth Circuit Court of Appeals in the last few months regarding protections for LGBTQ people in the workplace.
 
In the simplest of terms, this means a few important things. ...




Performance Management Platforms Keeping Pace with Appraisal Trends

As organizations around the world have transformed their performance management practices from annual reviews to systems with more frequent check-ins, many of the technology platforms supporting the appraisal process have followed suit with their own innovations. ...




How to Be the Best Manager You Can Be in an Industrial Workplace

There are things that make a manager more effective no matter what type of industry for the workplace. A major part is having your employees respect and trust you. Here are some ways that you can be the best manager for an industrial setting.
 
Be Safety-Conscious
 
Be aware of any safety hazards that may exist in the workplace. ...