AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
So what do you say? Are you ready to be part of something big?
Job Responsibilities:
Managing daily workflow for the ACH Banking team, including daily work assignments, monitoring automated processes, and providing on demand assistance for associates and management. Monitors team production to ensure daily SLAs are achieved and notifies leadership when at-risk. Review and respond to support desk tickets from internal, field, and corporate associates. Research all technology process issues, determine root cause, and work with technology teams and external partners to resolve them. Assist with and resolve issues escalated from associates with minimal supervisor assistance. Independently contribute to department projects. Assist in leading team meetings. Lead and manage team during supervisor absence. Train all new ACH Banking associates including creation of training plans and process documentation. Any additional duties assigned by management.
Qualifications:
Subject matter expert of AutoNation ACH Banking processes and systems. Minimum two (2) years accounting experience, preferably 1 year in ACH Banking role. Intermediate computer and Microsoft Office skills. Effective communications skills, written and verbal. Strong mathematical, analytical, and problem-solving skills. Ability to work independently and as a team member in a deadline-driven environment. Highly organized with excellent follow-up and prioritization abilities. Demonstrates personal credibility by taking responsibility for actions and being reliable and trustworthy. High School Diploma or equivalent required. Additional extended education preferred. Results oriented, ensuring one’s own work is accurate and complete. Ability to obtain information from several sources to address present needs. Able to research and reconcile accounts utilizing lender websites and CDK functions (particularly ANRI). Requires little to no supervision to successfully manage the workflow. Demonstrates critical thinking by identifying issues, gathering evidence through research, evaluating options, and deriving conclusions, offering up appropriate solutions.
Next Possible Position:
ACH Banking Sr. Lead
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.