Headend Technician I, II or III

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and

Job Summary

Contribute to Astound’s success by delivering reliable, high quality products to customers. Responsible for the reception and distribution of off-air, satellite, microwave and tape originated programming to the outside plant utilizing coaxial cable, microwave, and fiber optic transmission technologies. This includes the installation, construction, operation and repair of all equipment associated with the headend and signal distribution network.

Duties and Responsibilities

• Monitor Video and Audio quality of services
• Daily check of RF levels and alignment
• Verify video and audio levels for satellite and stereo processing equipment
• Monitor commercial insertion equipment
• Perform status monitoring
• Identify and repair issues related to groomers, edge devices, satellite receivers and optical equipment.
• Understand the optical networks in the headend such as BC/NC and Unicast platform
• Test equipment such as OTDR's, OSA's
• Other duties as assigned

Requirements/Qualifications

Education: High school diploma or equivalent, Cisco Certification (Preferred)

Experience: 1-3 years telecom related experience

Knowledge, Skills and Abilities:

Ability to accurately measure distances using measuring devices

Differentiate between sizes and colors of wires

Proficient in Google Suite

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time position

Base Salary: The base salary range in Oregon for this position is $23.50/hr - $49.00/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to {insert state} and may not be applicable to other locations.

• Headend Technician I- $23.50 - $32.00 per hour
• Headend Technician II- $30.00 - $47.50 per hour
• Headend Technician III-- $32.50 - $49.00 per hour

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…;