Inbound Marketing Client Success Manager

WebStrategies is looking for a digital marketing enthusiast with a fervor for client facing work.

About the Job
WebStrategies, Inc. - a Hubspot Diamond Partner, Google Ads Premier Partner, & Microsoft Ads Partner - and voted one of the Best Places to Work in Virginia, is growing, and we want you to be a part of it! We're looking for a bright and motivated individual to join our team who thrives on building meaningful relationships with clients and excels at generating raving fans. Our ideal candidate is someone who is not just comfortable but excited about being the face of our company to our clients. Plus, enjoy a real work-life balance with our 100% remote environment and 4-day workweek!

Note: WebStrategies is based in Richmond, Virginia but currently operating 100% virtually and will continue to do so for the foreseeable future.

What You'll Do

• Create raving fans. You thrive on cultivating meaningful relationships with others.
• Consult with a set roster of clients on how to achieve exceptional performance from their digital marketing campaigns (note: this is NOT a sales role - it's about collaborating and working with clients to solve their business challenges with digital marketing).
• Work alongside our team of digital marketing specialists, responsible for executing inbound marketing solutions that align with our clients’ marketing objectives.
• Manage and evaluate client campaigns on an ongoing basis.
• Stay abreast of inbound marketing developments and make appropriate recommendations to team members and clients.

Who You Are

• Someone who enjoys interfacing with clients and making them happy.
• Someone who has a knack for understanding client needs and developing effective, ongoing digital strategies.
• Someone who gets energy from being around others.
• Someone who is not adverse to data and numbers. Most of what we do is highly trackable and reportable. You need to be comfortable communicating what the data means and how it will drive our strategy.
• Someone who wants to grow their knowledge and experience in the digital marketing space.
• Someone who is more excited than panicked when confronted with a new challenge. You enjoy figuring things out. 
• Someone who is a creative, forward-thinking self-starter with an attention to detail and drive to produce consistent and quality work.
• Someone who is results oriented. You don’t lose sight of the end game.

Who You'll Work With

• A digitally-obsessed team in which you learn from professionals in one of the top online marketing teams in the area.
• A positive, healthy company culture steeped in our core values of Growth, Empathy, Essentialism, Accountability, and (doing what's) Right. We call it "GEEAR."
• A growing agency voted one of the Best Places to Work in Virginia in 2018, 2019, 2020, 2021, and 2022.
• A Google Premium Partner, Microsoft Ads Partner, and HubSpot Diamond Partner.

Setting You Up for Success

As an employee-first organization, we want to make sure our team members are set up for success. When you win, everyone wins. Therefore, we are proud to offer the following benefits:

• 4-Day Workweek. We recognize the incredible impact wellness and balance have on productivity, quality of work, and employee experience and are eagerly piloting a four-day workweek.
• Fully remote office. We don't think you need to be in an office to do great work. If you prefer an occasional change of scenery outside the office, we will cover some or all of the cost of a coworking membership.
• Group health, dental, vision, and life insurance plans at a very low cost.
• 401k savings plan with employer match helps you save some for later.
• Student loan assistance plan that makes monthly contributions directly to your student loan principal (at no cost to you).
• $2000 home office and computer allowance to equip you with the resources you need to perform your best (and be comfortable while doing it!).
• $500 annual education stipend.
• Unlimited paid time off.
• A clear track for career growth, increased responsibilities, and increased compensation.

Day In The Life
Think of yourself as a digital marketing consultant for our clients. Your job is to meet with clients, review performance, discuss strategy, make recommendations, then work with our internal team to get it done. Clients rely on you to tell them like it is, show them what's new, and guide them into their marketing future.

Qualifications

• 4-6 years experience being the primary point of contact with multiple clients
• 4-6 years experience in search marketing, SEO, display advertising, or content marketing
• 2-3 years experience working within HubSpot’s marketing hub
• Agency experience a huge plus
• Experience with financial institutions a huge plus
• Creative, forward-thinking self-starter with an attention to detail and drive to produce consistent and quality work.
• Superior written and verbal communications skills, coupled with highly developed interpersonal skills.
• High EQ (emotional intelligence).
• Highly organized with excellent time management skills.

What's The WebStrategies Culture Like?
Our culture is steeped in our core values of GEEAR: Growth, Essentialism, Empathy, Accountability, and Right. Our people are focused on personal and professional growth, they focus on the essentials, they are empathetic towards others, they take accountability and ownership, and they do what's right and in the best interest of our clients.

Our culture is compassionate and team-oriented. We don't tolerate any "throat stomping" or other negative behavior that impacts someone's experience here.

That's why our employees rave about our culture (and we think you will, too).

Compensation

• Base salary: $80,000 - $85,000/yr
• Additional company bonus opportunities: $5,800 - $10,100/yr
• Total earning potential: $85,800-$95,100/yr
• PLUS 10% commission eligibility on any upsells on accounts you manage (average commission for established Client Success Managers = $500 - $1,000/mo, or $6,000 - $12,000/yr)

A little more about us...
We believe strongly in personal accountability. We will invest in you, challenge you, and develop you. It is in our best interest to see you succeed and grow.

WebStrategies, Inc. is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that values and respects all individuals. We encourage applications from candidates of all backgrounds and experiences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other legally protected status. We believe that a diverse team contributes to a richer work environment and enhances the quality of our services. All qualified applicants will receive consideration for employment without regard to these characteristics.

Please note that, at this time, we are unable to sponsor work visas and are only hiring individuals who are legally authorized to work in the United States.