Operations Specialist – Legal, Compliance, Enterprise Risk

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters – to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

The Operations Specialist - Legal Compliance Enterprise Risk Management (LCERM) supports the LCERM Division with projects and deliverables needed to carry out their responsibilities. This role will focus on carrying out responsibilities related to different programs such as the vendor renewal, onboarding, business continuity and fund and corporate invoicing programs operating with well established guidelines while taking direction from Manager.

WHAT YOU WILL DO

• Collaborate with cross functional teams (including Distribution, IT, Finance and Business Continuity as well as other various business units) supporting interdepartmental processes, initiatives and programs.
• Provide support for Software products used by the LCERM Division (Microsoft, DocuSign, eDocs, Litera Compare, etc.) and act as a liaison with helpdesk on support incidents.
• Create and maintain documentation such as procedures, quick reference guides and other operational support documentation process workflows.
• Assist various LCERM operations work streams with meeting planning and preparation.
• Support Division wide processes such as the legal invoicing process, business continuity plan management, budget matters, annual membership renewals and vendor onboarding and renewal process.
• Collaborate with general administrative functions such as document signature, draft correspondence, as well as management and filing/scanning documents.
• Provide widespread support to LCERM and assist with ad-hoc tasks and special projects.

WHAT WE ARE LOOKING FOR

• Bachelor’s degree or equivalent, 0-2+ years of experience.
• Ability to prioritize and manage multiple tasks within a fast-paced, high growth department. 
• Ability to work cross-functionally with a variety of teams within the company. 
• Ability to perform routine assignments using existing guidelines.
• Pro-actively identify issues, to escalate to sr. position and team lead. 
• Ability to seek support to move projects forward by gaining support needed from others while working in a cross-functional role. 
• Excellent analytical, problem-solving, and communication skills. 
• Flexible and adaptable mindset.
• Advanced knowledge of Microsoft Office Suite. 

#LI-HD1

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:

• Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
• Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
• Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
• Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
• Life & Disability Benefits: Company-paid basic life insurance and short-term disability
• Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance. 

MFS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document and Pay Transparency Nondiscrimination Provision, linked for your reference.