Quality Assurance Director - Life Underwriting

Quality Assurance Director - Life Underwriting

Company Summary

Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good.

Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard.

We invite you to explore what we have to offer and to join our cause.

Role Summary

The Quality Assurance Director - Life Underwriting is a leadership role responsible for overseeing the internal audit function within underwriting. This role entails developing and executing a comprehensive audit strategy that aligns with NLG’s strategic plan and ensures the integrity, efficiency, and compliance of underwriting operations with company policies and industry regulations. The Quality Assurance Director - Life Underwriting will lead a team of audit professionals providing strategic direction and fostering a culture of continuous improvement and risk management. This individual will also drive innovation working with internal R&D team and vendors.

Essential Duties and Responsibilities

• Lead and manage comprehensive internal and reinsurance audits ensuring compliance with company philosophy and regulatory requirements
• Create and execute risk mitigation plans to ensure bottom line protection
• Oversee communication based on audit findings and ensure timely resolution of identified issues
• Lead and mentor the Underwriting Auditor team, ensuring they have the necessary skills and support to perform their duties effectively.
• Monitor audit results and work closely with Training Team providing ongoing training and development opportunities to enhance department knowledge
• Coordinate and monitor successful collaboration with internal supporting functions such as underwriting teams, new business, actuarial, claim, product, legal/regulatory and other business units to ensure alignment with overall strategy and goals
• Strategize with internal R & D and vendors to drive innovation and transformative change

• Cultivate vendor partnerships to enhance efficiency and effectiveness

• Collaborate in a team-oriented environment
• May be responsible for special underwriting projects and presentations as directed by Senior Vice President, Operations and Vice President, Chief Underwriter

• This position is preferred onsite/hybrid with the expectation that you are in the office three days per week with current campus days being Tuesday, Wednesday and Thursday (subject to change with advance notification and manager discretion).

Minimum Qualifications

• Bachelor's degree
• 10-15 years of life underwriting experience; preferred background would include designations such as FALU, FLMI, or other course work within ALU, LOMA or similar industry organizations
• 3-5 years leadership experience
• Experience in signing-off on large cases exceeding five million in face amount
• Previous experience with accelerated and rules engine underwriting
• Must be able to communicate in an effective manner, both verbal and written
• Demonstrated skill in developing risk management and underwriting programs

Preferred Qualifications

• 5 years of auditing experience

Benefits

• Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

The base compensation range represents the low and high end of the range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees.

Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position.  National Life offers a competitive total rewards package which includes: a 401(k) retirement plan match; medical, dental, and vision insurance; a company funded wellness account for director and below employees; 10 paid holidays; a generous paid time off plan (22 days of combined time-off for non-exempt employees and exempt employees have discretion in managing their time, including scheduling time off in the normal course of business, but in no event will exempt employees receive less sick time than required by state or local law); 6 weeks of paid parental leave; and 6 weeks of paid family leave after a year of full-time employment.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.   

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

National Life Group

1 National Life Dr

Montpelier, VT 05604

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