Residential Treatment Team Director

Position Title: Residential Treatment Team Director

Join our team as a Residential Treatment Team Director and make a profound impact on the lives of youth in care. This leadership role is central to ensuring our residential services offer the highest quality care, supporting and guiding our treatment team to foster safe, therapeutic, and supportive environments.

As a Residential Treatment Team Director, you’ll oversee daily operations, mentor and manage a dedicated team, and work closely with the treatment team and community partners to provide skill-building and trauma-informed care to each youth in the program. If you are passionate about youth advocacy and thrive in a collaborative, mission-driven environment, this role offers the opportunity to make a real difference.

New Directions is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds who will uphold our values and contribute to our mission. Our goal is to have a leadership and workforce reflective of the communities we work with.

Pay and Benefits:

• Salary range: $59,000 - $65,047.50
• 3 weeks of paid time off in your first year, plus an additional 13 agency holidays.
• Access to life, dental, and medical insurance.
• 401k with up to 3% agency matching.
• Flexible, Monday - Friday schedule.
• Join our team, where over 30% of our staff have been with us for 10 years or more.

Minimum Education and Skills:

• Bachelor’s degree in Human Services or a related field (required)
• Knowledge of Child Welfare and Juvenile Justice systems (required)
• Previous supervisory experience in a similar setting (required)

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.

Full Job Description

Job Title: Residential Treatment Team Director
Department: Residential Services
Title of Immediate Supervisor: C.O.O. Child Welfare Programs

POSITION SUMMARY: Supervises and coordinates activities of residential services of New Directions Youth & Family Services, Inc. to provide the best possible care and treatment to the youth in the program while supporting, ensuring and providing opportunity for skill development within the treatment team.

RESPONSIBILITIES/DUTIES:
1. Provide direct supervision and overall direction, coordination, and evaluation of the Youth Support Specialist Supervisors.
2. Provides direction for the overall residential programming in collaboration with the Residential Treatment Team Supervisor.
3. Collaborates with intake coordinator, treatment team and CSE family facilitator to review youth referrals and participate in the intake process as needed.
4. Work collaboratively with the Recreation Program and supports the Life skills component of the program.
5. Responsible for administrative duties in accordance with the organization’s policies and applicable laws.
Responsibilities include managing and oversight of interviewing, hiring, and training employees; planning, assigning, and directing work; performance evaluations; retention and recruitment, progressive discipline; addressing consumer and staff grievances using solution-focused problem solving.
6. Train new employees and provide in-service training for experienced employees in areas such as agency policy, department procedures, and agency or government regulations.
7. Partner within an interdisciplinary management team to provide consistent and professional communication to all departments and staff to include agency policies, normative culture, child development, and trauma informed care as a foundation for treatment planning.
8. Serve as the Justice Center liaison.
9. Serve as an administrative reviewer for physical interventions and maintain and manage restraint packets.
10. Assist agency staff members, through analyzing case problems and in improving their assessment and intervention skills.
11. Review case records and have oversight of physical intervention logs.
12. Participate in the program’s administrative meetings for program policy development and monitoring.
13. Assist in the development of program policies which lead to C.O.A. accreditation and program clarity.
14. Counsel youth individually or in groups and in emergencies as needed.
15. Assure program compliance to C.O.A. standards, O.C.F.S. regulation, the Safe Family Act provisions, Family Court Law compliance, Article 29I, Family First, BBI, and New Directions policy.
16. Serve as an administrative liaison to ensure positive communication, policy clarification and problem resolution with the Department of Social Services, community partners and inter-agency teams.
17. Monitors new literature and developments in congregate care services, juvenile justice and evidence based practices to assess for potential impact on service delivery.
18. Apprise the C.O.O. of any significant developments regarding critical incidents, youth and/or personnel needs.
19. Assume a pivotal role in committees and task forces as necessary and requested by C.O.O./CEO or the Board of Trustees.
20. Participate in PQI activities to assess for continuous quality improvement opportunities.
21. Collaboration with the finance team to develop and maintain a sustainable annual budget.
22. Maintain Therapeutic Crisis Intervention and First Aid/CPR certification provided by the agency.
23. Attend all mandatory in-service training and regularly attends supervision meetings. Attend other training and in-services as needed to maintain a level of expertise in the field.
24. Any additional duties assigned by immediate supervisor.

Minimum Education and/or Professional Qualifications/Skills
• Bachelor’s Degree in a Human Services or a related field required.
• Licensed Master’s in Social Work degree (M.S.W.) from an accredited school of social work or other Human Services related Master’s
degree preferred.
• Knowledge of Child Welfare and Juvenile Justice systems required.
• A combination of post-education experience and direct program administration will be considered.
• Supervisory experience required.

Special – Personal Skills, Qualities, Aptitudes and Physical Requirements
New Directions Youth & Family Services, Inc is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions.
1. Ability to work effectively with youth, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
2. Ability to deal effectively with challenging youth and/or families.
3. Ability to accept supervision and perform as part of a team.
4. Ability to be flexible and adapt to change.
5. Ability to interface with people (groups and individuals) and communicate within various mediums (logbooks, E-mail, telephone).
6. Must have a valid driver’s license, adequate auto insurance and meet the criteria for driving set forth in the New Directions Driver’s License policy and Auto Insurance policy.
7. Ability to pass annual physical for Category 1 job classification in accordance with New Directions Employee Health policy.
8. Must comply with Agency safety standards and be responsible for own actions and conduct concerning safety and healthy working conditions.

POSITIONS SUPERVISED: Youth Support Specialist Supervisors, Receptionist/Secretary,