Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity, and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen Culture - Insperity.
We have received numerous workplace awards, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized as a certified Great Place to Work®, and for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come.
Why Insperity?
Work-Life Balance: We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, world-class onsite training at corporate headquarters, mentorship opportunities and education reimbursement.
Well-Being: Our total rewards package includes 19 days paid time off, 9 paid holidays, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
Sales Development Representative
This position is responsible for strategically engaging prospective clients through collaborative and orchestrated outreach to support Business Performance Advisors by delivering high-quality opportunities ensuring the Company’s growth goals and objectives are met.
Responsibilities
- Engages with potential customers through incoming calls, emails, and live chats, providing timely and accurate responses and on-brand experiences to inquiries.
- Understands customer needs, validates qualification, and establishes discovery conversation appointment.
- Utilizes the company Customer Relationship Management (CRM) ensuring timely and proper data entry, cadence execution, and lead assignment as dictated by the sales rules of engagement.
- Utilizes sales enablement platform within CRM to execute cadences dynamically personalized in response to data insights and prospect engagement, supporting timely and relevant outreach resulting in qualified lead assignment to Business Performance Advisors.
- Performs prospect buying committee research due diligence to support/influence engagement communication and content using technologies, tools, and resources as defined by management.
- Collaborates with the Business Performance Advisor(s) and Sales Leadership to influence engagement strategies, ensure coordinated efforts, and maintain real-time sales-cycle progression status.
- Ensures thorough and accurate notes detailing business information and areas of interest obtained through prospect engagement to be shared with the Business Performance Advisor.
- Manages leads distribution systems and processes, ensuring accurate lead record, and appropriate lead distribution.
- Maintains reporting requirements as defined by management.
- Accomplishes activity and contribution expectations as defined by management.
- Maintains knowledge of products, services, competitive activity, and other general business information of interest to prospects and clients.
- Ensures knowledgeable and professional brand representation aligned with company mission and values
- Prepares for and participates in team meetings with a high-level of engagement and contribution.
- Participates in and contributes to the training of new personnel.
Qualifications
- High School Diploma or equivalent is required.
- Three to five years of experience of inside sales or equivalent work experience is required. Business-to-Business phone prospecting to C-level executives is preferred.
Skills
- Understands small to medium size business needs and operations from an owner’s perspective.
- Uses appropriate methods of dealing with human behavior in a variety of business circumstances.
- Strong phone presentation skills to include proficiency in delivery and needs analysis.
- Effective written and verbal communication skills with a strong emphasis on listening and the ability to talk to business owners on a professional level and maintain effective work relations with those encountered in the course of employment.
- Effective problem solving/decision making abilities.
- Highly detail oriented.
- Strong organizational skills and the ability to manage multiple tasks concurrently.
- Proficient use of Salesforce and Microsoft Office programs and demonstrated ability to learn other application programs as needed. Intermediate-level Microsoft Excel proficiency is required.
- Motivated, self-starter with the ability to successfully manage multiple projects through completion.
Travel Requirements:
- Travels: Yes
If yes, up to 10% of time
- What percent of time is this position required to drive a vehicle (other than Company issued) for business purposes? Up to 10%