AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
So what do you say? Are you ready to be part of something big?
This individual will be required to perform in-depth, online investigations relating to the physical location of collateral. The position requires strong attention to detail, critical thinking and the ability to prioritize an assigned workload; in addition to being able to analyze, interpret and utilize data pulled from multiple sources.
The successful candidate is self-directed in work prioritization and demonstrates superior judgment-making ability within the scope of the position’s areas of responsibility. The associate will perform all duties in accordance with AutoNation Finance policies and procedures and all state and federal regulations.
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- Perform extensive skip-tracing on charged off accounts utilizing internal and external data sources for leads on vehicle location.
- Work closely with repossession agents to locate and secure vehicles.
- Ability to clearly document investigation findings to assist repossession agents locate vehicles on charge off accounts.
- Negotiate arrangements for settlement of accounts where repossession is not economical.
- Negotiate arrangements for impounded vehicles if worth recovery.
Essential Knowledge, Skill & Licenses:
- Proficient in the use of computer systems, including loan servicing systems and web-based tools.
- Thorough understanding of state and federal laws applicable to debt collection, including the Fair Debt Collection Practices Act and Telephone Consumer Protection Act.
- Strong skip-tracing techniques, including proficiency in the utilization of internal and external data sources.
- Excellent verbal and written communications skills with the ability to communicate and present complex issues in a clear, accessible and impactful manner.
- Good interpersonal skills and teamwork awareness.
- Self-motivated, comfortable working independently or as part of a team.
- Bilingual in English and Spanish is preferred but not required.
Machines, Office Equipment & Software
- Web navigation and/or web-based applications.
- Personal computer: Microsoft Word, Excel, Power Point and Outlook.
- 10-key calculator and QWERTY keyboard skills.
- Copier, faxing & other general office equipment.
Physical Demand
☒ This position requires sitting for long periods of time (up to two hours without break).
☒ This position requires use of a keyboard for long periods of time (up to two hours without break).
☒ There are no other significant physical demands associated with this position.
The successful incumbent for this role should expect a comp range starting of $26.00/hr.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.