Staff Assistant, Support Services, MBA Student & Academic Services
27-Dec-2024
Staff Assistant, Support Services, MBA Student & Academic Services
Harvard Business School
67615BR
Job Summary
Are you a higher ed professional looking to utilize and contribute your skills to a high-energy, innovative environment? Are you excited about being part of a collaborative team deeply committed to providing faculty and students with the highest-level MBA academic experience? Are you looking to be highly engaged in the day-to-day processes that support the MBA Program? If so, consider the staff assistant, where you will be a member of the MBA Support Services team.
Position Description
What You’ll Do
Administrative Support for MBA Student & Academic Services
- Contributes to SAS initiatives and programs, including day-of event support, and performs other duties as required.
- Assists Associate Director with payments for Writing Coach program.
- Invoice processing and budget support.
- Manage swag inventory and ordering.
- Special requests from Managing Director (ex., staff meeting support).
- Assists with logistics for the annual HBS Health & Wellbeing survey.
- Assists with various requests from MBA Support Services team members.
- Primary contact for all event planning; main programming includes meditation, therapy dogs, and seated massages.
- Responsible for logistics and scheduling of wellness events.
- Room Reservations and catering orders
- Help with setup and breakdown of events
- Gather materials for events
- Event marketing
Customer Service
- Acts as primary backup coverage for MBA Student & Academic Services main inbox and phone line inquiries.
- Assists with customer service coverage for MBA Student & Academic Services counter traffic.
- Responsible for other duties as assigned.
Basic Qualifications
- High School Diploma, GED, or equivalent is required.
- 3+ years of experience in administrative support role(s) is required.
- Education beyond high school may count toward experience.
- Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.
Additional Qualifications and Skills
Other Required Qualifications:
- Excellent customer service, communication, and organizational skills.
- Ability to work with sensitive information and time sensitive projects.
- Strong attention to detail.
- A knack for quickly learning new technologies.
- You are adept at managing multiple priorities.
- You are able to multi-task and manage change in a calm and collected manner.
- You are committed to working in a team that believes all of us are better and smarter than one of us.
Get a first-hand look into the vibrancy of the HBS community- Working at HBS
Have we piqued your interest? Check out more about the work culture at Harvard Business School and submit your resume with a cover letter at www.hbs.edu/employment. We look forward to learning more about you and considering your candidacy!
Work Format Details
This is a hybrid position which we consider to be a combination of remote and onsite work at our Boston, MA based campus. HBS expects all staff to be onsite a minimum of 3 days per week and departments provide onsite coverage Monday – Friday. Specific hours and days onsite will be determined by business needs and are subject to change with appropriate advanced notice.
We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.
A cover letter is required to be considered for this opportunity.
Harvard Business School will not offer visa sponsorship for this opportunity.
Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences.
Explore more about HBS work culture here https://www.hbs.edu/employment.
About Us
Founded in 1908 as part of Harvard University, Harvard Business School is located on a 40-acre campus in Boston. Its faculty of more than 250 offers full-time programs leading to the MBA and PhD degrees, as well as more than 175 Executive Education programs, and Harvard Business School Online, the School’s digital learning platform. For more than a century, faculty have drawn on their research, their experience in working with organizations worldwide, and their passion for teaching, to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will go on to shape the practice of business and entrepreneurship around the globe.
Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
Faculty & Student Services, General Administration
Department Office Location
USA - MA - Boston
Job Code
403033 Staff Assistant III
Work Format
Hybrid (partially on-site, partially remote)
Sub-Unit
------------
Salary Grade
053
Department
MBA
Union
55 - Hvd Union Cler & Tech Workers
Time Status
Full-time
Pre-Employment Screening
Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.