System Administrator III Windows

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE:

The System Administrator III, Windows maintains the integrity of the Windows Server OS environment. Responsible for installing, configuring and maintaining servers and server based applications including email, DHCP/DNS, automated services, Active Directory and SSO. Provides advanced operational support and technical oversight of critical systems. Researches, evaluates and recommends software and hardware products. Leads efforts in maintaining security and high availability of enterprise systems. This position is a member of a 24/7/365 global department.

ESSENTIAL JOB FUNCTIONS:

• Assists in installing, configuring, and maintaining server operating systems including

Email, server based applications and services

• Performs operational support by monitoring performance and trends and compiles reporting and recommendations for management
• Researches, evaluates and recommends software and hardware products
• Configures and supports secure SSO for cloud services
• Maintains the integrity of the server and Active Directory environment
• Performs software installations and upgrades
• Schedules installations and upgrades and maintains them in accordance with established policies and procedures
• Monitor for system vulnerabilities and derive/oversee action plans for applying patches or configurations
• Ensures critical systems and configurations are highly available and backed up
• Write and maintain technical and operational standard operating procedures for supported services
• Investigates and creates action plans for technical issues involving complex systems and/or networks of systems
• May have formal supervisory and/or coaching responsibility in a work unit. Establishes and leads project time lines or short-term goals, motivates others towards completion of tasks and assignments, helps others to think through alternatives and choices
• Insures that team meets incident closure expectations and project time lines
• Maintains tasks, projects and activities in the IT system of Record (S-NOW)
• Understands and follows LSCS standard operating procedures
• Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

• Requires full working knowledge of job responsibilities, procedures, practices
• Ability to lead technical teams on large scale projects that may include vendors or staff outside of own work unit
• Ability to help others in clarifying somewhat complex problems; adapts or modifies established approaches, identifies and selects appropriate tools, data, and analysis techniques to diagnose problems and develop solutions, balances competing short- and long-term goals within one's area in alignment with the larger area's direction and objectives
• Ability to lead groups through process of problem solving, soliciting ideas and opinions to form recommendations or action plans
• Ability to write and present reports, contracts and/or proposals for internal and/or external audiences, interprets other viewpoints and assimilates them into work processes, formally transfers technical or administrative knowledge to others
• Ability to convey technical or complex information to others in non- technical terms
• Ability to document enterprise systems and procedures
• Demonstrated decision-making guided by general instructions and practices requiring interpretation
• Competent in developing scripted solutions to unique business needs
• Ability to assist in formulating recommendations on difficult problems
• Ability to serve as a mentor developmental advisor and/or training resource to new and less experienced staff
• Ability to seek opportunities and set goals for own development
• Ability to follow IT procedures to complete work, but may recommend changes to departmental processes
• Ability to often prioritize own work; work is reviewed at key stages by manager/administrative officer or team, anticipates consequences of actions, potential problems, or opportunities for change
• Technical experience in the following areas are needed, IIS administration,O365 administration, SCCM and/or SCOM, extensive experience in DNS and DHCP, backup and recovery, SQL, VMWare, Active Directory, Exchange as well as experience in EMC storage arrays

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and outside of core business hours if necessary

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 4 years of related work experience, or an equivalent combination of education and experience
• Intermediate level certification in areas of responsibility

PREFERRED QUALIFICATIONS:

• Advanced certification in area of responsibility
• Programming experience with PowerShell, JAVA, HTML, PHP and others

Salary

Hiring salary range is $74,911 - $86,148

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.