Tobacco Retail License Compliance Specialist (Compliance Specialist 3)

Initial Posting Date:

01/06/2025

Application Deadline:

01/20/2025

Agency:

Oregon Health Authority

Salary Range:

$5,842 - $8,967

Position Type:

Employee

Position Title:

Tobacco Retail License Compliance Specialist (Compliance Specialist 3)

Job Description:

The Oregon Health Authority (OHA), Public Health Division (PHD), Health Promotion and Chronic Disease Prevention Section is recruiting for a Tobacco Retail License Compliance Specialist 3 (CS3) that will provide compliance, consultation, technical assistance, and evaluation services for the Oregon Health Authority’s program. The position verifies that registered tobacco retailers are meeting program requirements as stipulated by federal regulations, state statute, administrative rules, and interpretive guidelines. This includes planning and completing inspections at registered tobacco and inhalant delivery system retailers, overseeing Young Adult Inspectors, collaborating with state and local officials, and contributing to continuous quality improvement processes for the Tobacco Retail License program.

OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.

The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.

This is a full-time, permanent position and is represented by a union, SEIU Human Services.

What you will do!

• Plan and conduct tobacco retail educational visits and compliance inspections at tobacco retail outlets.
• Work with regulated retailers to solve problems and mediate disputes in issues of compliance.
• Assure inspections follow standards, procedures, and protocols for various federal, state, and local retail tobacco laws and rules, including coordinating inspections performed by Local Public Health Authorities.
• Interpret relevant laws and regulations and participate in controversial and complex regulatory decisions.
• Assure safety of self and Young Adult Inspectors in tense situations through conflict resolution and de-escalation techniques.
• Implement measures and program quality improvement initiatives to improve retail enforcement processes as tobacco retail enforcement laws and rules change.
• Maintain and update tobacco retail license data systems with inspection outcomes and ensure current information is correct.
• Prepare necessary documentation and represent agency in contested case hearings related to enforcement actions.
• Coordinate regulatory actions with Department of Revenue and Department of Justice.

What's in it for you?
The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities.

• We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: https://www.oregon.gov/oha/pebb/pages/alex.aspx 
• Paid Leave Days:
  • 11 paid holidays each year
  • 3 additional paid "Personal Business Days" each year
  • 8 hours of paid sick leave accumulated every month
  • Progressive vacation leave accrual with increases every 5 years
• Pension and retirement programs
• Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Click here to learn more about State of Oregon benefits.

Location:

• At least 95% of the work of this role may be conducted remotely with full access to the needed operating systems and technology. There may be times that the employee will need to come onsite to perform duties or to attend meetings or training. Adherence to confidentiality policies is required.
• This position will primarily conduct inspections in the southern Portland metro region or the Eugene area, depending on the candidate’s location.
• Work will be conducted in the field at businesses. Walking surfaces may be uneven, unstable, or sloped.
• Air conditions may be dusty or hazardous, as some businesses may involve exposure to secondhand smoke for brief periods of time.
• Irregular work schedules with frequent changes. Required to occasionally work more than scheduled hours on some days and/or on weekends/holidays, or in the event of serious or emergency situations.
• Required to frequently travel distances and overnight for variable lengths of time.
• Required to have current Oregon driver’s license and acceptable driving record.
• May be required to travel in times of poor road conditions and inclement weather.

OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision, and core values.

WHAT WE ARE LOOKING FOR:

Minimum Qualifications

Five years’ experience doing administrative research that included compiling and evaluating facts to recommend management action or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level.

College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.

OR

A Bachelor's Degree in Business or Public Administration AND two years of the specified experience

Desired Attributes

Experience in the following areas is desirable:

• Experience in creating and maintaining a work environment that is respectful and accepting of diversity among team members and the people we serve.
• A valid driver’s license with a good driving record.

• Proficiency in skillful communication, both written and oral, and the principles of documentation.
• Knowledgeable about national and state tobacco retail license laws and regulations.
• The ability to solve complex problems within the limitations of federal law and regulations, and state statute and rule.
• Experience providing mentorship and career development for young adults, especially those with challenging life circumstances.
• Ability to perform research independently, analyze and interpret information to resolve problems and complaints and make independent decisions based on in-depth professional experience.
• The ability to deal with challenging persons, to deescalate concerns and resolve complaints. –
• Experience with conflict resolution and de-escalation techniques.
• Skilled in the use of electronic information systems, personal computers, mainstream office software (word processing, database management and presentation preparation), the Internet and e-mail.
• Technology skills set to keep all data secure whether working onsite or remotely.

How to apply:

• Complete the online application.
• Upload a current resume that demonstrates how your personal (lived), educational, and professional experience qualify you for this position. (required)
• Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. (required)
• Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.  For further information, please visit the Pay Equity Project homepage.

Resources:

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• Check both your e-mail and Workday account for updates regarding this recruitment.
• Oregon Health Authority (OHA)
  • Oregon Health Authority Website
  • Mission, Vision and Core Values
  • Programs and Divisions
• Career Resources
  • State of Oregon Career Resources Page
  • Get Your Application and Resume Noticed
  • Ace the Interview
  • Search for State of Oregon jobs
  • How to Set Job Alerts

Additional Information:

• Visa Sponsorships: Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.  OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• Pay Scale: Upon receiving a salary offer, we will conduct a pay equity assessment using the information provided in your application to determine your salary placement upon hire. To ensure a comprehensive evaluation, please make certain your application materials are up-to-date and thorough. Include relevant details such as your work history, education, volunteer work, lived experiences, and any other pertinent information related to the position you are applying for. Please visit the Pay Equity Project homepage to learn more.
• Background Check: If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check, and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Veterans: If you are a veteran, you may receive veterans’ preference points. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will receive a notice in your Workday inbox and will be required to provide your documents at that time. Veterans | Oregon Department of Veterans Affairs: 1-800-692-9666
• This recruitment may be used to establish a list of qualified applicants to fill current or future vacancies.

Questions/Need Help?

If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Kathleen Noonan at 971-453-1904  (TTY 711) or Email: kathleen.r.noonan@oha.oregon.gov.

TTY users may dial 711 or 1-800-735-2900.

For Workday technical support dial 1-855-524-5627.

Additional Information

• Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.
• Candidates gathered from this job announcement may be used to fill future vacancies.
• If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.
• Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.  OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.
• If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.
• Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.
• Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the Career worklet.
• Applicant Help and Support webpage

The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate based on protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants based on their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.