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Construction Loan &amp; Closing SpecialistPosition Overview:BlueHub Loan Fund (BHLF), an affiliate of BlueHub Capital (BlueHub), seeks a Construction Loan &amp; Closing Specialist (CLCS) to support our community development lending program to a diverse set of borrowers. These&nbsp;include&nbsp;real&nbsp;estate&nbsp;developers,&nbsp;charter&nbsp;school&nbsp;and&nbsp;community&nbsp;health&nbsp;center&nbsp;operators,&nbsp;and&nbsp;non-profit and&nbsp;social enterprises&nbsp;serving low-income&nbsp;families&nbsp;and&nbsp;communities. BHLF currently has a loan portfolio of approximately 165 borrowers with aggregate outstanding balances of over $220 million.&nbsp;This person will join&nbsp;the Portfolio Management team, which plays an integral role in loan closings, loan administration, loan disbursements and loan operations and report to the Director of Construction Loan Management. The CLCS will manage and maintain procedures and internal controls related to a complex set of commercial transactions in accordance with BHLF’s Loan Policies and Procedures.This newly created position requires a highly motivated person with a commitment to community development finance and, ideally, a background in construction management and monitoring, loan closing, or portfolio management. This person will be responsible for closing and funding loans in coordination with Loan Officers, the Portfolio Management Team, the Finance Department, outside consultants and legal counsel. They will also be responsible for reviewing construction requisitions, closing, disbursing and monitoring construction loans. This person will support portfolio reporting responsibilities on a monthly and quarterly basis. The candidate must&nbsp;be a self-starter, have the demonstrated ability to work independently&nbsp;and&nbsp;effectively&nbsp;on&nbsp;several&nbsp;tasks&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;environment,&nbsp;and&nbsp;have&nbsp;strong quantitative skills as well as strong written and verbal communication skills. The candidate must be able to work collaboratively across departments within BlueHub and externally with borrowers and consultants.Work Arrangements: This position is Boston-based.&nbsp;BlueHub staff are working a hybrid schedule of three days of work in the office (Tu-Th) and two days of remote work (M &amp; F).&nbsp;Background:&nbsp;BlueHub Capital is a mission-driven, nonprofit community development financing organization focused on building healthy communities where low-income people live and work. We use innovative financial tools and deploy capital to support projects that make communities more vibrant places to live. BlueHub has four distinct programs: BlueHub Loan Fund (community development financing), BlueHub SUN (foreclosure relief), BlueHub Energy (clean energy access) and One Percent for America (citizenship financing). Since our founding in 1985, BlueHub has invested over $3.1 billion (and leveraged over $16.1 billion) to finance:<ul><li>Affordable housing, school facilities, child and youth development programs, community-based health centers, grocery stores, and community gathering places</li><li>Reducing financial barriers to US citizenship</li><li>Clean energy enhancements that expand access to solar and other renewable sources for people with low incomes</li><li>Mortgage lending for families facing foreclosure&nbsp;</li></ul>Increasing economic opportunity is at the heart of why BlueHub exists and why we do the work we do. Our investments focus on communities that have been systematically denied access to capital. Our offices are located in the Roxbury neighborhood of Boston, MA. To learn more about BlueHub Capital, please visit, <a href="http://www.bluehubcapital.org" target="_blank">www.bluehubcapital.org</a>.Essential Duties and Responsibilities:<ol><li>Construction Loan Management (50%)</li></ol><ul><li>Build and maintain construction cash flow spreadsheet for each construction loan, tracking closing budget, change orders and disbursements throughout the construction loan.</li><li>Manage capitalization of construction loan interest.</li><li>Identify construction loan problems and recommend solutions to the lending and portfolio management team.</li><li>Maintain and ensure electronic and database files are kept organized, maintaining an audit trail of all disbursements.</li><li>Review and approve construction requisitions.</li><li>Coordinate lender inspector site visits and review site observation reports.</li><li>Coordinate funding with loan officers and the finance team.</li><li>Manage ongoing construction disbursements: request and review title insurance updates, track and ensure receipt of lien waivers, monitor hard and soft cost budget items, contingencies and invoices.</li><li>Manage funding of requisitions internally and with other project lenders.</li></ul><ol><li>Loan Closing (30%)</li></ol><ul><li>Work closely with loan officers to prepare, collect and process due diligence items and documentation related to loan closings. Identify and help resolve potential barriers to closing.</li><li>In conjunction with loan officer and outside legal counsel, oversee preparation and manage</li></ul>completion of loan closing checklists to ensure that all loan closing conditions have been met and approved by authorized parties.<ul><li>Maintain working knowledge of BHLF’s Loan Policies and Procedures to ensure compliance with internal approval and closing requirements, including Know Your Customer and Office of Foreign Assets Control policies. Recommend updates to policies as needed.</li><li>Set up new loans in BHLF’s loan administration systems, including Salesforce and TEA.&nbsp;</li><li>Support the closing and funding process in conjunction with other transaction parties and internally with loan officers, the Finance team and our legal counsel.</li><li>Manage loan closing and closing disbursement funding process for construction loans.</li><li>Assemble and construct closing requisitions. Review and approve closing requisitions when BHLF is participant lender.</li><li>Review and approve settlement statement for closing in coordination with the title agent.</li><li>Participate in pre-construction calls with BHLF Borrowers, peer funders and development consultants.</li><li>Support the opening of controlled bank accounts required by certain loan transactions.</li><li>Coordinate with BlueHub’s Communications Team, borrowers and other transaction parties to ensure BHLF is acknowledged in press materials and on construction site signage for the projects we support, and that we are invited to participate in ground breakings, ribbon cuttings and similar in-person and virtual events.</li></ul><ol><li>Portfolio Reporting (20%)</li></ol><ul><li>Manage development of monthly, quarterly, and annual reports for internal and external stakeholders.&nbsp;</li><li>Upload data from our accounting software (TEA) into Salesforce (SF) on a monthly and quarterly basis.</li><li>Generate and format TEA and SF reports on a monthly and quarterly basis.</li><li>Reconcile SF reports to TEA to ensure material loan terms match across platforms.</li><li>Manage TEA and SF ad hoc reporting for BHLF.</li></ul>Other duties as assigned.<h2>EssentialJob&nbsp;Requirements:</h2><ul><li>4-5 years&nbsp;of&nbsp;loan&nbsp;closing, construction loan management&nbsp;or&nbsp;relatedexperience&nbsp;in&nbsp;communitydevelopment,&nbsp;real&nbsp;estate&nbsp;transactions&nbsp;or commercial lending.</li><li>Proficiency&nbsp;with&nbsp;MS&nbsp;Office Suite&nbsp;is&nbsp;required.</li><li>Experience&nbsp;with&nbsp;databases&nbsp;and&nbsp;CRM&nbsp;platforms;&nbsp;experience&nbsp;with Salesforce and/or&nbsp;TEA&nbsp;preferred.</li><li>Excellent&nbsp;quantitative,&nbsp;writtenand&nbsp;verbal&nbsp;communication,&nbsp;and&nbsp;organizational&nbsp;skills.Must&nbsp;demonstrate a high level of attention to detail and commitment to accuracy.</li><li>Excellent&nbsp;judgment&nbsp;and&nbsp;prudent&nbsp;decision-making&nbsp;abilities.</li><li>Able&nbsp;to&nbsp;build&nbsp;relationships&nbsp;internally&nbsp;and&nbsp;work&nbsp;in&nbsp;a&nbsp;cooperative&nbsp;and&nbsp;diverse&nbsp;team&nbsp;environment.</li><li>Able to&nbsp;build&nbsp;relationships&nbsp;externally&nbsp;and&nbsp;elicit&nbsp;confidence through&nbsp;a commitment&nbsp;to&nbsp;accuracy, timeliness and professionalism.</li></ul><h2>Additional&nbsp;Desired&nbsp;Qualifications:</h2><ul><li>Experience&nbsp;with&nbsp;or&nbsp;understanding&nbsp;of&nbsp;the&nbsp;New&nbsp;Markets Tax&nbsp;Credit&nbsp;(NMTC)&nbsp;program,&nbsp;Low-Income Housing&nbsp;Tax&nbsp;Credit&nbsp;(LIHTC)and&nbsp;Historic&nbsp;Tax&nbsp;Credit&nbsp;(HTC)&nbsp;programs,&nbsp;and/or&nbsp;charter&nbsp;school&nbsp;facility operations or financing.</li><li>Experience&nbsp;with&nbsp;community&nbsp;development&nbsp;real&nbsp;estatedevelopers&nbsp;and&nbsp;nonprofitcommunity-based organizations.</li><li>Candidates who reflect the diversity of the communities we serve or have a keen interest in advancing&nbsp;economicdevelopment&nbsp;for&nbsp;those&nbsp;communities&nbsp;are&nbsp;strongly&nbsp;encouraged&nbsp;to&nbsp;apply&nbsp;for&nbsp;this position.</li></ul>Salary and Benefits:Salary is competitive and commensurate with experience within the guidelines of BlueHub Capital’s salary scale. As a “life cycle employer,” BlueHub invests in the benefits, training, growth opportunities and infrastructure that let you envision a career here. Benefits for full-time employees include:&nbsp;<ul><li>Generous insurance benefits: Health, dental, vision, life and disability insurance, including additional reimbursement for out-of-pocket healthcare expenses</li><li>Retirement benefits: Competitive 401(k) matching</li><li>Unique BlueHub benefits and stipends that support employee wellness, sustainable practices and charitable gift matching</li><li>Excellent package of vacation time and paid leave, as well as generous roll-over policies</li></ul>Application:Please submit a resume and cover letter online via our application portal. You may direct your cover letter to Shannon Weiss, Talent Acquisition Specialist. No calls please. Due to the high volume of applications, BlueHub Capital cannot return phone calls about the position and, regrettably, cannot notify applicants of the status of applications unless an interview is requested.BlueHub Capital is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, age, national origin, ancestry, active military or veteran status, physical or mental disability, medical condition, pregnancy (which includes pregnancy, childbirth, medical conditions related to pregnancy and childbirth, and breastfeeding and expressing breast milk), genetic information, or other protected status in accordance with applicable federal, state and local laws. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual’s qualifications for a specific job opening.

BlueHub Capital

Construction Loan & Closing Specialist

Job Title Insurance Authorization Specialist/UKHC Requisition Number RE50097 Working Title Outplaced Insurance Authorization Specialist Department Name H4027: REV Cycle MGT-PFE Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing). Also involves some exposure to loud noises, blood-borne/airborne pathogens, and combative/violent people. Shift Day shift, Monday through Friday, 8:00 am – 4:30 pm. Other days/times as assigned per departmental needs. Job Summary UK HealthCare is seeking an experienced Insurance Authorization Specialist to join our team in providing standardized, high-quality authorization support for medical departments. This role plays a critical part in securing pre-authorizations for tests and procedures to ensure timely patient care and accurate billing compliance. Reporting to the Manager of Centralized Payer Authorizations, the Outplaced Insurance Authorization Specialist will interact frequently with patients, physicians, and insurance providers. Responsibilities include verifying patient eligibility, navigating insurance guidelines, and working with third-party payers to obtain necessary approvals as well as providing Estimates and pathways for Financial Clearance where applicable. Success in this role requires strong attention to detail, effective communication skills, and the ability to manage multiple payer processes. Proficiency in medical terminology and basic coding knowledge (ICD-9, ICD-10, CPT, and HCPCS) is preferred. The ideal candidate will thrive in a fast-paced, team-oriented environment while demonstrating exceptional customer service, problem-solving abilities, and compliance with HIPAA regulations. This position involves extended periods of seated work and requires adaptability to evolving insurance policies and guidelines. If you have insurance authorization experience and are looking for an opportunity to contribute to a leading healthcare organization, we encourage you to apply! This is an on-site position. Skills / Knowledge / Abilities Knowledge and experience in medical coding (ICD-10 and CPT) as well as medical terminology is highly recommended. Excellent communication skills and the ability to multi-task and stay organized in a fast-paced environment are needed, as well as knowledge of the insurance authorization process. This position requires exceptional customer service skills. Does this position have supervisory responsibilities? No Preferred Education/Experience Associate degree in a healthcare-related field and at least five years of healthcare employment experience preferred; understanding of CPT, ICD-9, and ICD-10 codes is highly preferred. Deadline to Apply 05/04/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Insurance Authorization Specialist/UKHC

Description: CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Consumer Loan Fulfillment Manager is responsible for overseeing the end-to-end loan fulfillment process as it relates to all consumer and residential real estate loan fulfillment and booking utilizing the loan core system. This includes managing a team ensuring compliance with regulatory requirements, loan processing workflows, and maintaining high standards of member service. This position will liaise with various business units that touch consumer lending and related functions including but not limited to research, lien perfection, reporting and tracking processes, and resolving consumer loan issues. NORMAL DAY-TO-DAY WORK<ol><li>Leads and manages a team of consumer loan fulfillment specialists, ensuring department objectives, as well as staffing and other internal departments training needs are met. Supports other departments as necessary by providing expertise in consumer lending servicing, and training for existing staff as needed.</li><li>Oversees the loan fulfillment process from submission for docs to funding, ensuring accurate loan documents and closings.</li><li>Identifies areas for improvement in the loan fulfillment process and implement changes as necessary.</li><li>Establishes or maintain Key Performance Indicators (KPIs). Prepare regular reporting on team performance metrics and present to senior management.</li><li>Performs processing with team as an active manager of consumer loans, including personal, auto, and home equity loans.</li><li>Assists the AVP of Consumer Loan Operations with the review and testing of new releases and system enhancements to the lending operating system and core system as necessary.</li><li>Maintains existing consumer credit products in the Credit Union's core system and lending operating system to ensure appropriate alignment.</li><li>Complies with and stays abreast of all policies, guidelines, and procedures, federal and state laws applicable to consumer loan servicing of real estate and non-real estate products.</li><li>Supports policy, guidelines, and procedures related to consumer real estate closings/transactions with key stakeholders to ensure correct structure and loan documentation. Verifies that each loan is boarded accurately into the core system.</li><li>Participates in consumer and RE loan documents in multiple lending jurisdictions, lien filing, and titling, and vehicle and RE insurance</li><li>Creates and/or updates loan servicing processes, procedures, policies, and systems as necessary with knowledge of all consumer- related regulations for real estate and non-real estate consumer loans.</li><li>Prepares for and assists with coordinating internal/external audits pertaining to consumer credit products. Expectation of zero audit exceptions as it relates to scope of responsibility. Performs periodic self-audits of all areas of responsibility.</li><li>Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 7-9 years of consumer loan servicing/loan documentation experience including personal loans, auto loans, and real estate loans; including 1-3 years of management experience</li><li>Experience with consumer loan and documentation procedures, policies, regulations, and laws, in addition to knowledge of bankruptcy and consumer law.</li><li>Demonstrate ability to multi-task, prioritize, and accept change and function in a team environment. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li>Bachelor's degree in finance, Accounting, Economics, Business or related field required.</li><li>Lending experience at a Credit Union/Financial Institution.</li><li>Possess strong analytical and computer skills.</li><li>Ability to be resourceful and remain flexible.</li><li>Technical background and on-going maintenance of loan core system as well as a functional understanding of a loan origination system (LOS).</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269613221

Local Government Federal Credit Union

Consumer Loan Fulfillment Manager

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle all member related transactions. The Digital Branch Specialist is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, products, and services. NORMAL DAY-TO-DAY WORK<ol><li>Promptly respond to communication and inquiries from members and potential members via various communication channels (including but not limited to: phone, web chat, text message, and video conference.</li><li>Assist with remote opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Identify, recommend, and cross-sell appropriate products and services to new, existing and potential members. Promote Credit Union products and services while delivering high quality service with accuracy.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options.</li><li>Provide quality service to members, potential members and the community while achieving established qualitative and quantitative service level metrics.</li><li>Complete member and loan applications and escalate to the lending department as necessary.</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively within the team.</li><li>Use tact and experience-based knowledge to resolve member issues and concerns by explaining policies and products while representing the Credit Union in a professional manner.</li><li>Stay abreast of all member service policies and procedures, ensuring the quality as well as compliance on all member-facing interactions.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of member servicing experience, or have a Bachelor's degree in Business, Finance, Lending, or relevant area.</li><li>Must be team oriented, results driven, and self-motivated.</li><li>Must be able to manage multiple priorities and account sin fluid environment while maintaining accuracy in all details.</li><li>Must be able to work onsite at Credit Union administrative headquarters.</li><li>Must be able to work 8-hour shifts within core operating hours (8:00am – 6:00pm), as well as the occasional weekend and holiday.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we'd LIKE for you to have.<ol><li>Four-year degree from an accredited college/university.</li><li>Call center experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li><li>Experience using on-line banking services preferred.</li><li>Must be comfortable using various technology platforms.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269613222

Digital Branch Specialist

Description:CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. About the Position The Loan Operations Specialist is responsible for the daily servicing and production of the Consumer loan operations. A successful individual in this role will be forward-thinking, assisting with department projects as assigned by the operations manager and ensuring the financial institution's Consumer loan closing and servicing policies/procedures are being adhered to on each request. In addition, one must contribute to the ongoing development of processes and procedures as well as have knowledge of each functional area including validating reporting, billing, tracking of insurances/taxes, collateral management and paid-in-full loan record keeping. Normal Day-to-Day Work <ol><li>Provide daily support of all aspects of servicing Consumer Loan products.</li><li>Perform loan account maintenance, servicing, balancing, and reporting processes including proficiency in GL reconciliation and transactions.</li><li>Complete payment processing, data entry, collateral &amp; financial ticklers, and file maintenance.</li><li>Understand and code loans to report loans accurately in Call Report as well as other Credit Union reporting formats.</li><li>Assist the Sr. Loan Operations Specialist [AP1] in monitoring, reviewing, and validating periodic loan reports and system output and resolves/escalates issues as appropriate. Assist in providing reconciliation and identification of pattern activities or anomalies in reports and notifies management.</li><li>Assist and support the Credit Union's loan related systems to ensure they are compliant with current loan policies and guidelines.</li><li>Assist in identifying risks and opportunities for improvement with recommendations to improve processes.</li><li>Assist in perfecting Credit Union lien for all real estate and non-real estate loans. Organize loan files and complete checklist for any suspense items.</li><li>Handle issues and possess up-to-date knowledge of specific financial products and regulations. Work with others as necessary to research, analyze, and recommend resolutions.</li><li>Assist in ensuring system upgrades are installed and tested thoroughly in a timely fashion.</li><li>Ensure compliance with all applicable laws and regulations concerning lending by working with Legal and Compliance, attending internal and external training classes and vendor workshops.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>Job QualificationsHere are a few skills you MUST have to be considered for this position. <ol><li>Minimum 1 – 3 years of Consumer loan operations experience in all aspects of servicing and loan documentation preparation for consumer non-real estate and real estate.</li><li>Strong interpersonal skills with ability to work in a team environment and mentor others.</li><li>Ability to function in a business office environment and utilize standard office equipment, technology and software including but not limited to: PC/laptop, MS Windows, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li></ol>Here are a few qualifications we'd LIKE you to have to make you more suited for this position. <ol><li>Experience with collateral perfection and servicing, regulations, and compliance.</li><li>Experience with virtual/online banking environments for business members services.</li><li>Technical experience with input to loan documentation and core Credit Union systems.</li></ol>Contact Us If you have questions about this position description, please feel welcome to ask. You can reach our HR at:LGFCU Human Resources3600 Wake Forest RoadRaleigh, NC 27609<a href="mailto:careers@lgfcu.org" target="_blank">careers@lgfcu.org</a> Requirements: PI269613218

Consumer Lending Operations Specialist

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle member related transactions. The Member Experience Representative is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, and services. NORMAL DAY-TO-DAY WORK<ol><li>Promptly respond to communication and inquiries from members and potential members via various communication channels (including but not limited to: email, phone, web chat, text message, video conference, and social media via third party software).</li><li>Act as the primary source of information for membership eligibility requirements.</li><li>Serve as the front-line problem solver to address member concerns as well as complaints. Involve appropriate resources, such as fulfillment team, lending department, and management as necessary.</li><li>Identify, recommend, and cross-sell appropriate products and services to new, existing, and potential members. Promote Credit Union products and services while delivering high quality service with accuracy.</li><li>Provide quality service to members, potential members and the community while achieving established qualitative and quantitative service level metrics.</li><li>Assist in online banking access including troubleshooting problems and errors for device and browser issues.</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively within the team.</li><li>Use tact and experience-based knowledge to resolve member issues and concerns by explaining policies and products while representing the Credit Union in a professional manner.</li><li>Stay abreast of all member service policies and procedures, ensuring the quality as well as compliance on all member-facing interactions.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree.</li><li>Must be team oriented, results driven, and self-motivated.</li><li>Must be able to manage multiple priorities and accounts in fluid environment while maintaining accuracy in all details.</li><li>Must be able to work onsite at Credit Union administrative headquarters.</li><li>Must be able to work 8-hour shifts within core operating hours (8:00 am – 6:00 pm), as well as the occasional weekend and holiday.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we'd LIKE for you to have.<ol><li>Four-year degree from accredited college/university.</li><li>Call center experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li><li>Experience using on-line banking services preferred.</li><li>Must be comfortable using various technology platforms.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269613223

Member Experience Representative

Athletics Program ManagerUIW MissionPosition SummaryThe Athletics Program Manager is responsible for assisting the athletic director in the recruitment, student development, and daily operations, as well as skill-gap assessment of assigned sports programs. The General Manager for Athletics will work in accordance with University of the Incarnate Word, Southland Conference, and NCAA rules and regulations. The Athletics Program Manager reports to the Athletics Director.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Proficiency in Microsoft Office Word, Excel, Teams, and Outlook or equivalent.• Excellent oral and written communication skills.• Strong organizational and relationship development skills.• Budget management skills.• Ability to effectively identify and participate in resolution of departmental/ institutional problems with continuous quality improvement as a goal.• Exhibit good judgment in advising and counseling student-athletes.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work Experience• Two (2) or more years of coaching experience at the high school or collegiate level in any sport program which UIW sponsors.• One (1) year of experience in recruitment of athletes at any level.Preferred QualificationsTwo (2) or more years of coaching work experience in football or basketball at the high school or collegiate level.Required Certifications, Licenses or RegistrationsMust have a valid driver license, driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW. License must have "real ID" designation, as required for air travel.Work HoursBusiness hours of Mon-Fri 8am to 5pm with flexibility; extended hours as required, including weekends, evenings and some holidays based on team schedule of assigned sport.Physical Demands• Ability to lift equipment, tools, and/or materials weighing up to 25 pounds waist high, to include reaching overhead, bending, squatting, to retrieve materials.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.• Ability to navigate airports during recruitment trips.Posting Number: AS2140POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 05/16/2025Position End Date (if temporary):Reports To: Athletic DirectorSalary: $40,000-$45,000 AnnualizedOpen Date: 04/23/2025Close Date: 4/28/2025Open Until Filled: NoSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6165186UIW" target="_blank">https://apptrkr.com/6165186UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-c783c4caa19dd6419eb00fe641123460

University of the Incarnate Word

Athletics Program Manager

23-Apr-2025<h4>Mortgage Closer I</h4>Harvard Federal Credit Union 68156BRJob SummaryHarvard Federal Credit Union (Harvard FCU) has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.Under the direction of the Mortgage Servicing Manager, the Mortgage Closer monitors scheduled loan closings, the preparation of documentation for closing, and the funding of the loan.Position DescriptionThe Mortgage Closer works in a team environment to perform full-cycle mortgage closing tasks for all mortgage products. This includes, but is not limited to:<ul><li>Monitoring;<ul><li>closing calendar and following up with all parties to ensure closing date is met.</li><li>receipt of executed closing package.</li></ul></li><li>Preparing<ul><li>and delivering closing disclosures to members, and monitoring for receipt within the required regulatory timelines.</li><li>and delivering closing packages to members, closing attorneys, and agents.</li><li>funding notices.</li></ul></li><li>Reviewing insurance binders for compliance with credit union requirements.</li><li>Performing pre-funding credit reviews, and verifications of employment.</li><li>Recording mortgages for all home equity closings.</li><li>Scanning loan documents, and adhering to the Credit Union’s record retention policies.</li><li>Responding to auditors’ requests.</li></ul>May be asked to assist mortgage servicing department, and/or other mortgage lending teams.This position is designated as critical for the Harvard University Employees Credit Union as it provides non-deferrable services that must be performed in the event of an emergency or weather-related closure.Basic QualificationsBasic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>College degree, or three+ years’ experience in mortgage banking operations.</li></ul>Additional Qualifications and SkillsThe following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Proficient in the use of Excel, Word and Outlook.&nbsp;</li><li>Able to work in;<ul><li>a fast-paced environment and handle multiple functions within strict deadlines.</li><li>the diverse environment of Harvard University.</li></ul></li><li>Must be;<ul><li>a team player.</li><li>detail oriented.</li></ul></li></ul>Working Conditions<ul><li>Work is performed in an office setting.</li><li>Interviews for this position may be conducted via telephone &amp; Zoom video conferencing, based on the department’s current presence on campus.&nbsp;</li></ul>Additional InformationPlease provide a cover letter with your application.Please note:<ul><li>Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).</li><li>Harvard University is unable to provide work authorization and/or visa sponsorship.</li><li>This position has a 90-day orientation and review period.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. During the initial 90-day orientation and review period, new employees may be expected to work in the office more frequently, up to full time. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsHarvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs. Harvard FCU: <a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Cambridge Job Code400103 Accounting Assistant V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade053DepartmentHarvard FCU Mortgage ServicingUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, Identity, Prohibited PartiesCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

Harvard University FAS Human Resources

Mortgage Closer I

Description: ABOUT THE POSITIONLoss Mitigation Manager is responsible for operationally management of the Loss Mitigation Team and it's efforts to proactively manage delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with internal team and members to resolve payment issues and escalated situations, providing advanced oversight of repayment solutions, and implementing strategies to mitigate loan losses. NORMAL DAY-TO-DAY WORK<ol><li> Operationally manage early and late-stage delinquency management efforts by ensuring Loss Mitigation Team is monitoring loan accounts and identifying members who are at risk of becoming delinquent.</li><li>Primary oversight of Loss Mitigation Workforce Management and Scheduling. </li><li>Recommend strategic collection efforts and assist in operational implementation of strategy.</li><li>Maintain oversight of overall collection efforts to ensure team goals and KPIs are met. </li><li>Work with the Loss Mitigation team to approve escalated repayment plans and settlements.</li><li> Strategically recommend loan modifications and workout plans for approval. </li><li>Provide primary management escalation assistance to active and charged off accounts. </li><li> Accurately document all member interactions, payment agreements, and actions plans in the core collection system.</li><li> Provide members with information on financial education resources and tools to help them manage their finances and avoid future delinquencies.</li><li> Foster a culture of cross-team collaboration and bench-strength within the Loss Mitigation Team, including functions of escalated collection actions and Default Management. </li><li>Maintain and train knowledge of Default Management Team practices and procedures to best aid in cross-team communication.</li><li> Be a primary resource for knowledge of elevated account actions, insurance claims, and collateral recovery efforts to best assist with membership communication pre and post charge off. </li><li>Collaborate as necessary with other internal business units and resources to ensure a coordinated approach to loss prevention.</li><li>Assist the AVP of Risk Assessment and Loss Mitigation with reviewing reports on delinquency trends, member interactions, and recovery efforts.</li><li> Ensure all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures. </li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 4-6 years experience in consumer, commercial, and real estate collections or combination of experience and advanced education.</li><li> Minimum 1-3 years of experience in a lead or leadership role in financial services.</li><li> Must have an understanding of consumer credit reports, income statements, and credit principles. </li><li> Must have an understanding of accounting principles and business financial statements and tax returns.</li><li>Experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law. </li><li>Strong interpersonal skills with ability to work in a team environment.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> Bachelors degree</li><li> 1-3 years of experience in credit underwriting, portfolio evaluation, or administration. </li><li>Prior escalated collections experience including repossession, foreclosure, and small claims management. </li></ol> CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269378606

Loss Mitigation Manager

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Senior Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. This individual will support the Civic Manager with day-to-day branch operations. The Senior Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Senior Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Assists the Civic Manager in achieving the Credit Union's vision by demonstrating and leading a high level of member service awareness, continually strives to exceed members' expectations, and ensuring the maintenance of operational proficiencies in effort to develop lasting member impressions and relationships.</li><li>Collaborates with the Civic Manager to ensure excellence of day-to-day branch operations, which include but are not limited to branch opening, closing, member service and experience, transaction processing and promotion of products and services.</li><li>Maintains the branch vault, monitors essential administrative functions, assists with balancing cash drawers and collaborates with internal departments to ensure smooth operations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Provides lobby support and accurately processes member transaction requests. Responds to member inquiries via various channels in a timely manner.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Maintains a strong knowledge of Credit Union offerings so one can explain loan programs to members, evaluate their needs and recommend loan options. Inform members about products and services other than those requested, including current promotions. Complete member and loan applications, prepares required documentation, and escalate to the lending department as necessary.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Adapts to member needs and employs active listening techniques to effectively de-escalate member concerns. Serve as point of contact for escalated member issues and concerns, using experience-based knowledge as it relates to account opening and loan applications to resolve all member issues.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Participates in required meetings and training, while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Complies with regulations, policies, procedures and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 4 – 6 years of member servicing experience, inclusive of lending and/or account opening experience, or have a Bachelor's degree in Business, Finance, Lending, or relevant area and 1-3 years of experience in financial services. </li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or the ability to achieve in the first 6 month of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li><li>Four-year degree from an accredited college/university.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269378619

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