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job requisition idR0054908Experienced Bilingual (Spanish) Claims Service Specialist - Tucson, AZSalary: $23.45-$26.05 per hour/$47,251-$52,490 annuallyIncrease your earning potential!<ul><li>$1,000 completion bonus after successfully completing training and orientation (around 6 months)</li><li>10% evening differential for applicable shifts</li><li>20% weekend differential for applicable shifts</li><li>Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week</li></ul>Have an active Adjusters insurance license?&nbsp;&nbsp;<ul><li>You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details!</li></ul>Claim your career growth as an Experienced Claims Service Specialist at GEICO’s Tucsonoffice and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us! As an Experienced Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So, if you are ready to start growing your career, let’s talk! Avanza profesionalmente con una compañía que valora la diversidad y la inclusión. ¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy! Qualifications &amp; Skills:<ul><li>12+ months of claims liability- making coverage and liability decisions experience required</li><li>Ability to effectively communicate, verbally and in writing in BOTH Spanish &amp; English</li><li>Ability to work and grow in a fast-paced, high-volume call center environment</li><li>Willingness to learn new skills and ability to adjust to changes quickly</li><li>Open to feedback to support your performance and development</li><li>Solid computer and multi-tasking skills</li><li>Minimum of high school diploma or equivalent</li></ul>Education/Certifications:<ul><li>An associate’s degree or higher (preferred)</li><li>Active Adjusters insurance license (preferred)</li></ul>&nbsp;At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:As an Associate, you’ll enjoy our <a href="https://geico.wd1.myworkdayjobs.com/External/page/03d3975774b9100102b7e66be5990000" target="_blank">Total Rewards Program</a>* to help secure your financial future and preserve your health and well-being, including:<ul><li>Premier Medical, Dental and Vision Insurance with no waiting period**</li><li>Paid Vacation, Sick and Parental Leave</li><li>401(k) Plan</li><li>Tuition Reimbursement</li><li>Paid Training and Licensures</li></ul>*Benefits may be different by location.&nbsp; Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Geico

Experienced Bilingual (Spanish) Claims Service Specialist - Tucson, AZ

job requisition idR0053764Bilingual (Spanish) Claims Service Specialist – Tucson, AZSalary: $20.84 hourly/$41,992.60 annually*Additional 10% bilingual skill differentialClaim your career growth as a Bilingual Claims Specialist at GEICO’s Tucson, AZ office and be a part of one of the fastest-growing auto insurers in the United States! If you want a career with plenty of growth opportunities, where you feel seen, challenged, and can make an impact from the start, apply today! Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our Spanish-speaking policyholders when they need us the most – during an accident. As a Bilingual Claims Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. Avanza profesionalmente con una compañía que valora la diversidad y la inclusión. Esta oportunidad es ideal para estudiantes, futuros estudiantes y aspirantes que valoran el aprendizaje continuo, ya que nuestros Representantes de Reclamos tienen el desafío constante de aprender y expandir su conocimiento de la industria de seguros y nuestra compañía. Además, GEICO favorece la cultura de “ascensos dentro de la empresa”, así que abundan las oportunidades para que avances profesionalmente y seas recompensado por el trabajo duro y la perseverancia. ¡Prepara tu pasión para ayudar a los demás, y marcar la diferencia y comienza una trayectoria laboral gratificante con GEICO hoy! &nbsp;Qualifications &amp; Skills:<ul><li>Excellent verbal and written communication skills in English and Spanish</li><li>In Office Position - must commute to 3050 S. M L King Jr Way, Tucson, AZ 85713</li><li>Solid computer and multi-tasking skills</li><li>Ability to work comfortably in a fast-paced, high-volume call center environment</li><li>Minimum of high school diploma or equivalent</li></ul>At this time, GEICO will not sponsor a new applicant for employment authorization for this position.&nbsp;Benefits:As an Associate, you’ll enjoy our <a href="https://geico.wd1.myworkdayjobs.com/External/page/03d3975774b9100102b7e66be5990000" target="_blank">Total Rewards Program</a>* to help secure your financial future and preserve your health and well-being, including:<ul><li>Premier Medical, Dental and Vision Insurance with no waiting period**</li><li>Paid Vacation, Sick and Parental Leave</li><li>401(k) Plan</li><li>Tuition Reimbursement</li><li>Paid Training and Licensures</li></ul>*Benefits may be different by location.&nbsp; Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Bilingual (Spanish) Claims Service Specialist (Tucson, AZ)

Title: LIBRARY SPECIALIST - Spanish or Russian FluencyLocation: various locations in Arapahoe County, ColoradoReports to: Supervisor, Branch&nbsp;FLSA Status: Non-exempt, 40 hours.Pay Rate: $19.76 - $23.22Purpose: Welcome and assist all community members and patrons in the use of the library by delivering outstanding, inclusive service while keeping current on internal communications and library offerings in order to connect patrons with the appropriate resources.Essential Duties and Responsibilities:85% PATRON ASSISTANCE AND MATERIALS HANDLINGGeneral patron assistance:<ul><li>Greets all library visitors and provides proactive assistance in both English and Spanish/Russian.</li><li>Assists patrons with library account inquiries, including cash register transactions.</li><li>Connects patrons with other library staff as needed.</li><li>Provides basic advisory and reference services to patrons in a variety of collections and genres.</li><li>Promotes and supports library resources, programs and events.</li><li>Listens to patron feedback and shares through appropriate channels.</li><li>Sets expectations for library use, de-escalates and resolves patron concerns.</li><li>Straightens and cleans up the library to provide a welcoming experience.</li><li>Works regular evening and weekend shifts.</li></ul>Technology assistance:<ul><li>Assists patrons with basic technology and troubleshooting questions, including assistance with patron computers, tablets, phones and other devices.</li><li>Assists patrons with library technology offerings, such as Microsoft Office, e-resources and online databases.</li><li>Troubleshoots library technology and equipment, such as copiers and printers.</li><li>Assists patrons with reservable spaces, including basic AV equipment support.</li><li>Connects patrons with other library staff as needed for intermediate and advanced technology needs.</li><li>Basic use and understanding of Arapahoe Libraries' Integrated Library System.</li></ul>Materials handling:<ul><li>Performs library materials collection maintenance.</li><li>Merchandizes library materials, creates and maintains library displays.</li><li>Processes and shelves library materials and patron holds.</li><li>Utilizes material replenishment and inventory intelligent management system.</li></ul>15% LEARNING AND DEVELOPMENT<ul><li>Keeps current on new library resources, trends, technology and offerings.</li><li>Takes initiative to consistently update skills to effectively assist patrons.</li><li>Keeps up to date on internal communication and information to effectively assist patrons and co-workers.</li><li>Promotes positive relationships with co-workers and collaborates with others to meet the needs of staff and patrons.</li><li>Provides ongoing and regular feedback and observations to supervisors.</li></ul>Performs other related duties and may contribute to cross-functional initiatives and projects as assigned and requested.Minimum Qualifications:<ul><li>One-year customer service, library or education/teaching experience.</li><li>Ability to work varying shifts, including evenings and weekends.</li><li>Oral communication skills in Spanish/Russian language. Must pass oral language assessment provided by HR before employment. </li><li>Basic technology skills for Microsoft 365 (Word, Excel, Outlook) and familiarity with Microsoft Edge and Microsoft Teams, and an ability to learn and apply new technologies.</li><li>Ability to demonstrate curiosity in the vast technological and online resources the library has to offer and comfortable learning side by side with patrons.</li><li>Ability to communicate new ideas, products and services in a positive and engaging manner.</li><li>Demonstrate enthusiasm for an environment of constant change.</li><li>Ability to work with people of all ages and diverse backgrounds.</li></ul>Core Values of Collaboration, Equity and Innovation:<ul><li>Ability to promote inclusivity, embrace diverse perspectives and prioritize fairness to contribute to a culture of inclusion and respect.</li><li>Demonstrated ability to foster open communication, mutual respect, problem solving, adaptability and constructive conflict resolution to promote a cohesive and innovative work environment that welcomes continuous learning.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree.</li><li>Experience working with children and teens.</li></ul>Work Environment:<ul><li>The essential duties for this position are performed in an indoor environment.</li><li>Moderate noise (computers, phones, printers and patron interactions).</li><li>Ability to work varying shifts, including evenings and weekends.</li></ul>Physical Activities:Physical activities required to perform essential duties include:<ul><li>Must be able to remain in a stationary position 25-50% of the time.</li><li>Must be able to move around 75-100% of the time.</li><li>Ability to lift to 40 lbs.</li><li>Ability to carry up to 40 lbs.</li><li>Ability to push and pull a cart weighing up to 100 lbs.</li><li>Ability to kneel, crouch, reach and stoop 50% of the time.</li><li>Use of hands, fingers, and grasping of books, DVD's are required, with repetitive motion.</li><li>Long periods of sitting, remaining stationary, or moving around.</li><li>Frequency or repetitive actions which includes typing, shelving materials, occasionally opening and closing media cases.</li><li>Bending, grasping, stretching without limitations which includes reaching into bins for materials, moving bins and carts filled with materials, shelving and shifting materials at various height levels.</li><li>Lifting above your waist, head etc. up to 25 lbs.</li></ul>This job description describes the general level of work being performed and is not necessarily an all-inclusive list of job-related responsibilities, duties or aspects associated with the job, and may be amended anytime based on business need. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Inclusion and diversity are part of our values at Arapahoe Libraries. &nbsp;Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.

Arapahoe Libraries

Library Specialist - Spanish / Russian Speaker

Customer Service Representative - Controls &nbsp;OTTO – designed, manufactured and precision tested, right here in the USA.OTTO’s opportunity:Our Customer Service Representative is responsible for handling customer inquiries via phone, mail and fax.Specifically, the Customer Service Representative will:<ul><li>Process customer orders with efficiency and accuracy</li><li>Promptly respond to customer requests for quotation for standard, catalog product</li><li>Coordinate customer requests to return product, issue and maintain Return Merchandise Authorizations</li><li>Answer phone calls from the customer service multiline</li><li>Reply to customer inquiries within a timely manner</li><li>Take initiative to proactively investigate and resolve customer issues, including customer complaints and product expediting</li><li>Collaborate with other internal departments to ensure customer needs are fulfilled</li><li>Responsible for updating and maintaining customer records in computer</li><li>Assist with other related duties as required or assigned</li></ul>What you’ll need to bring to the table:<ul><li>High school diploma or equivalent</li><li>1-3 years customer service experience</li><li>Must be capable of keeping a neat and organized work area</li><li>Experience with ERP System and Microsoft Office preferred</li><li>Strong oral and written communication skills; personable and comfortable interacting with customers</li><li>Requires self-motivation and ability to complete projects with strict guidelines</li><li>Positive attitude and works well within a team environment</li><li>Strong problem-solving skills</li><li>Ability to manage and prioritize several tasks</li><li>Detail oriented with strong background in proofreading</li><li>Availability for nonstandard or extended work schedule</li></ul>OTTO’s Benefits:<ul><li>Medical Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>401(k) with a company match</li><li>Life Insurance Benefits</li><li>Competitive Pay</li><li>Profit Sharing Bonus</li><li>Paid Vacation and Holidays</li><li>Company Picnic</li><li>Holiday Party</li><li>AND numerous OTTO celebrations throughout the year!</li></ul>To review all of OTTO’s available opportunities,please visit our career page by clicking on the link below:<a href="https://otto-engineering-inc.breezy.hr/" target="_blank">https://otto-engineering-inc.breezy.hr/</a>OTTO Engineering is an Equal Opportunity Employer: Disability/VeteranFederal Notices<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank">Federal EEOC - Know Your Rights</a><a href="https://www.nlrb.gov/sites/default/files/attachments/pages/node-251/employee-rights-under-the-nlra-poster-two-page-85-x-11-version-pdf-2022.pdf" target="_blank">NLRB Notice</a><a href="https://8765373.fs1.hubspotusercontent-na1.net/hubfs/8765373/HR/E-Verify_Participation_Poster%20(002).pdf" target="_blank">E-Verify</a>Request for Assistance / Reasonable Accommodation:If you are a qualified individual with a disability or a disabled veteran, please let us know if you require a reasonable accommodation to complete any part of the online application process. You may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.If you need an alternative method for applying, please contact OTTO Engineering via telephone at 847-428-7171 or email at HRDepartment @ ottoexcellence.comThese contact tools may be used only by individuals with a disability for accommodation requests; please do not inquire as to the status of an application.OTTO Engineering does not accept unsolicited resumes from third party recruiters, agencies, or similar organizations; any submissions will not be honored.

Customer Service Representative - Controls

Salary Range:$25.00 To $26.00 HourlyAre you passionate about delivering exceptional customer service in a healthcare setting? Do you want to&nbsp;work for an organization that promotes growth and development?&nbsp;Here at Men's Health Foundation, we envision a world where inequity and stigma do not separate people from healthcare. &nbsp;Why Men's Health Foundation?&nbsp;Men's Health Foundation is seeking compassionate, mission-driven individuals. We believe that by reimagining how healthcare is delivered, we can help create greater health equity for those most at risk, breaking down barriers to care. We welcome all backgrounds, gender identities, and expressions.We recognize our staff as the heart of our organization and seek to provide a generous and competitive benefits package to support our employee's well-being. We offer the following:&nbsp;<ul><li>Medical, Dental, Vision, Life, and LTD insurance (may be eligible on the 1st of the month following the date of hire)</li><li>12 Paid Holidays (including 1 mental health day)</li><li>401(k) Retirement plan (may be eligible for employer matching up to 4% following completion of 90th day of employment)</li><li>Flexible Spending Account (FSA)</li><li>40 hours of sick pay (following completion of 90th day of employment)</li><li>120 hours of PTO accrued within the 1st year of employment</li></ul>We seek team members who embrace and champion diversity, as our work within the LGBTQ+ community promotes positive sexuality and inclusivity. Candidates should be comfortable with exposure to imagery, events, and materials that reflect our culture of acceptance and expression, ensuring alignment&nbsp;with our values.Join Our Team as a Patient Access Specialist!As a Patient Access Specialist (PAS), you’ll be at the heart of our patient experience, staffing the front desk, checkout, and call center. In this versatile role, you’ll handle essential tasks like patient registration, scheduling, managing calls, and other customer service-related responsibilities. You’ll also play a key role in verifying insurance, addressing customer concerns, and resolving minor complaints to ensure our patients consistently receive the highest quality service.If you’re passionate about making a positive impact in a healthcare setting, this role offers a dynamic opportunity to contribute to an exceptional patient experience. &nbsp;What You'll Do:Patient Confidentiality &amp; Customer Service<ul><li>Maintain strict patient confidentiality in line with HIPAA regulations</li><li>Deliver outstanding customer service in alignment with our Customer Service Performance Standards</li><li>Handle patient interactions—both calls and visits—professionally and courteously</li><li>Address challenging situations, answer questions, and resolve minor complaints with empathy and efficiency</li><li>Keep open lines of communication with providers, medical assistants, and staff, working as a team to support patient care</li><li>Maintain up-to-date knowledge of our organization’s services and upcoming events relevant to patient needs</li></ul>Registration<ul><li>Welcome patients and guide them through the registration process using our Electronic Medical Record (EMR) system</li><li>Scan and upload essential patient documents, including IDs, insurance cards, and disclosures, into the EMR</li><li>Verify and update patient demographics at every visit</li><li>Assist patients with completing necessary forms and documentation&nbsp;</li><li>Manage payments at the time of service, including cash box security and daily reconciliation</li><li>Monitor patient flow from registration to treatment, ensuring all concerns are met by checkout</li><li>Mails documents on an as-needed basis&nbsp;</li><li>Ensures the waiting and reception areas are kept neat, clean, and safe from any hazards and reporting on any damages</li><li>Monitors and ensures office supplies and forms are available for the day-to-day office operation</li></ul>Scheduling Duties:<ul><li>Answer a high volume of patient calls courteously, managing tasks within your scope and routing others as needed.</li><li>Accurately enter new patient information in the EMR and update records for existing patients.</li><li>Obtain and verify demographics and insurance information</li><li>Verify insurance eligibility and demonstrate understanding of contracted payors</li><li>Identify patient needs, resolve inquiries, and schedule or modify appointments accurately and efficiently.</li></ul>Additional Duties:&nbsp;<ul><li>Provide support at other sites as needed.</li><li>Perform additional duties as assigned.</li></ul>Qualifications:<ul><li>High School diploma or equivalent.</li><li>Ability to stay calm and professional in a fast-paced, dynamic environment.</li><li>Positive attitude and professional appearance.</li><li>Strong attention to detail, timeliness, and a commitment to continuous improvement.</li><li>Excellent communication and customer service skills.</li><li>Familiarity with EMR applications is a plus. &nbsp;</li></ul>If you're ready to make a difference and provide outstanding service to our patients, we’d love to hear from you! Join our team and help us deliver high-quality care with a smile.

Men's Health Foundation

Patient Access Specialist

Customer Care Reps (Work from Home)Positions are full-time, work from homeMonday-Friday: 1st shift (no weekends) actual shifts may vary anywhere between the hours of 8AM – 6PM ESTHourly rate: $19.50 per hourIt’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.As a WellSense&nbsp;Member Service&nbsp;Representative, you’ll serve as the first line of support for our stakeholders by providing accurate and thorough information to current and prospective members, providers and internal customers about our various health plans. In this role, you’ll make a difference for others every day. This role has also proven to be an excellent starting point for long-term growth and advancement in our company.&nbsp;Our Investment in You:<ul><li>Full-time remote work<ul><li>WellSense Health Plan is only able to employ in the following states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, and Wisconsin</li></ul></li><li>Paid 10-week training period<ul><li>Bring your enthusiasm and people skills, and we will train you on the health insurance business and how to confidently resolve inquiries</li></ul></li><li>Excellent benefits program, including a no-premium health insurance option</li><li>One-on-one mentoring and on-the-job training<ul><li>New hire buddy program, Team Assist Line and Ulysses Learning, a leader in customer service and call center learning programs</li></ul></li><li>Opportunities to increase your title and pay based on demonstrated knowledge, abilities and performance</li><li>Recurring annual cash retention bonus for remaining within the Customer Care position</li><li>Internal employee application program to grow into roles in other departments</li><li>Recognition and rewards for high performance and improvement</li><li>Employee resource groups for corporate diversity and inclusion initiatives&nbsp;</li></ul>Key Responsibilities:<ul><li>Utilize appropriate resource materials to own interactions in order to effectively and accurately interpret‚ respond and resolve customer inquiries and problems while delivering outstanding service as a means to build loyalty, improve retention, and satisfy best-in-service goals and objectives</li><li>Respond to a high volume of incoming calls from members and providers (call length can vary widely, from five minutes to 45 minutes or more)</li><li>Maintain knowledge of WellSense contracts and policies and effectively interpret information</li><li>Employ strong interpersonal skills to handle difficult calls courteously and professionally</li><li>Document calls in accordance with departmental policies</li><li>Work with peers to solve problems and promotes teamwork</li><li>Meet or exceed department’s quality and productivity goals</li><li>Perform other duties as assigned</li></ul>QualificationsEducation:<ul><li>High school diploma or equivalent required, bachelor’s degree preferred</li></ul>Experience<ul><li>Prior professional work experience, ideally with customer service<ul><li>It’s ok if you haven’t worked in a call center before, we will train you</li></ul></li></ul>Competencies, Skills, and Attributes:<ul><li>Outstanding customer service skills</li><li>Excellent verbal and written communication skills</li><li>Strong organizational skills with the ability to prioritize a high volume of adjustment requests, multi-task and prioritize work</li><li>Ability to make reasonable and sound business decisions based on established standards and guidelines</li><li>Working knowledge of Microsoft Office products</li><li>Bilingual in Spanish, Portuguese, Haitian Creole or other language is highly desirable</li><li>Able to comfortably work from home with access to a high-speed internet connection</li><li>Regular and reliable attendance</li><li>Ability to work overtime during peak periods</li></ul>About WellSenseWellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

6 Customer Service / Client Services Jobs