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22-Apr-2025<h4>Director, Program on Higher Education Research</h4>Faculty of Arts and Sciences 68179BRJob SummaryThe Institute for Quantitative Social Science (IQSS) at Harvard University recently established a new Program on Higher Education Research. IQSS scientific programs focus on areas of inquiry that are of particular interest to faculty directors who enjoy a close working relationship with IQSS administrative, development, and technical staff that provide invaluable infrastructure to researchers. This new program will conduct and support rigorous research on topics pertaining to higher education.The Program on Higher Education Research will also house the Council on Academic Freedom at Harvard (CAFH), a Harvard-wide faculty-led group of more than 200 Harvard faculty members, dedicated to the promotion of academic freedom, civil discourse, and viewpoint diversity at Harvard. The Council is led by an executive council of seven elected faculty co-presidents but situated within the Faculty of Arts and Sciences and hosted administratively in IQSS within the newly established Program for Higher Education Research.The Director will oversee all aspects of the Program operations, communications donor relations, programming, and will work closely with affiliated faculty on advancing rigorous research and the CAFH Co-Presidents on the Council’s intellectual and academic vision. The person who fills the position will interact with all Program and Council faculty, along with students, staff, other centers, administrative departments at Harvard, other universities, and all partners and donors.The position will work under the supervision of the IQSS Faculty Director and Co-Presidents of the Council, and will report to the Executive Director of IQSS.Position DescriptionStrategic Leadership<ul><li>Lead the development and implementation of a strategic plan for the new research program.</li><li>Develop and implement a strategic plan for enhancing the Council’s engagement with university stakeholders, including organizing annual strategy meetings with Co-Presidents and faculty members.&nbsp;</li></ul>Day-Day Operational Oversight<ul><li>Oversee recruitment for staff hires, design onboarding processes, and coordinate appointments in collaboration with IQSS HR.</li><li>Conduct an active scholarly program leading to publications and conference presentations, as appropriate.</li><li>Represent the Program and CAFH at various convenings as requested.</li></ul>Public Relations and Communications<ul><li>Oversee the development and implementation of the Program’s communications strategy, in coordination with IQSS and University communication teams.</li><li>Direct the Council's public messaging through weekly updates, manage content creation for the Council’s website (with thousands of annual visitors), and oversee media outreach campaigns.</li><li>Manage the Council’s membership lists, email listserv, and website.</li><li>Draft and/or edit letters and statements expressing the Council’s views on matters relevant to its mission.</li><li>Recruit and maintain relationships with Council members.</li><li>Manage partnerships with other universities and nonprofit entities with aligned goals.</li></ul>Conferences and Events<ul><li>Organize 2-4 major events annually, including agenda materials preparation, presenter coordination, and post-event evaluation using tools like Zoom and Eventbrite.</li></ul>Budgeting and Finance<ul><li>Oversee all aspects of the Program’s financial planning.</li><li>Work with IQSS finance team to monitor annual budgets and financial accounts, and produce quarterly financial reports for the CAFH Co-Presidents.</li></ul>Development<ul><li>Lead advancement, development, and stewardship activities for the Program.</li><li>Maintain relationships with current donors and develop a network of new funders.</li><li>Oversee communications and meetings with donors in collaboration with Program faculty and the CAFH Co-Presidents.</li><li>Identify and meet new potential donors, and develop and support opportunities.</li><li>Prepare periodic reports for Program donors.</li><li>Liaise with University Development Office and other Harvard fundraising teams.&nbsp;</li></ul>External Research Grants<ul><li>Identify and pursue new grant opportunities.</li><li>Develop drafts of grant content.</li><li>Oversee relations with established foundation and other grant funders, and foster new relationships.</li><li>Oversee all spending on existing grants and donor funds.&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Collaborate with IQSS Sponsored Research team, Office for Sponsored Programs, and others to ensure compliance with University policies.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree.</li><li>8+ years of progressive administrative management experience.</li></ul>Additional Qualifications and Skills<ul><li>Deep commitment to the ideals of free inquiry, civil discourse, and intellectual diversity.</li><li>Skill in working with people of diverse political and ethical beliefs.</li><li>Strong writing, leadership, and organizational skills.</li><li>Academic interests in free inquiry, intellectual diversity, and/or civil discourse, broadly conceived.</li><li>Familiarity with the Harvard community and Harvard’s administrative processes.</li><li>Supervisory experience.</li><li>A master’s or doctoral degree is desirable.</li><li>Demonstrated administration or leadership experience within higher-education, non-profit, or business sector.</li><li>Ability to operate independently with a strong sense of self-management.</li><li>Excellent verbal and written communication skills and the ability to communicate effectively with students, faculty, and staff.</li></ul>Additional Information<ul><li>This is a 12-month term position from the date of hire, with the possibility of extension based on funding and performance.</li><li>We are unable to provide visa sponsorship for this position.</li><li>All formal offers will be made by FAS Human Resources.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsIQSS sits in the Division of Social Science, which is strongly committed to creating and supporting a diverse workforce. Respect and fairness, kindness and collegiality, and trust and transparency are among the values we espouse and promote in our workplace culture. We work hard to ensure a healthy, inclusive and positive environment where everyone does their best work in support of Harvard’s mission.IQSS is a university-wide institute whose mission is to solve society’s greatest challenges through the creation, preservation, and dissemination of social science knowledge. We build infrastructure and community so social scientists can work at unprecedented speed, scale, and levels of collaboration. The IQSS approach includes: providing an environment (physical space, events, services) that encourages scholars to convene and collaborate; developing powerful (and broadly useful) statistical, computational, and analytical infrastructure and tools; building bridges between the many different scientific communities concerned with real world problems; removing impediments to discovery by providing exceptional administrative services; and supporting and showcasing innovative ideas through the creation and incubation of scientific programs.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code361058 Administrative Manager Work FormatHybrid (partially on-site, partially remote) Sub-UnitSocial Sciences Salary Grade058DepartmentInstitute for Quantitative Social Science (IQSS)Union00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JB1

Harvard University FAS Human Resources

Director, Program on Higher Education Research

23-Apr-2025<h4>Mortgage Closer I</h4>Harvard Federal Credit Union 68156BRJob SummaryHarvard Federal Credit Union (Harvard FCU) has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.Under the direction of the Mortgage Servicing Manager, the Mortgage Closer monitors scheduled loan closings, the preparation of documentation for closing, and the funding of the loan.Position DescriptionThe Mortgage Closer works in a team environment to perform full-cycle mortgage closing tasks for all mortgage products. This includes, but is not limited to:<ul><li>Monitoring;<ul><li>closing calendar and following up with all parties to ensure closing date is met.</li><li>receipt of executed closing package.</li></ul></li><li>Preparing<ul><li>and delivering closing disclosures to members, and monitoring for receipt within the required regulatory timelines.</li><li>and delivering closing packages to members, closing attorneys, and agents.</li><li>funding notices.</li></ul></li><li>Reviewing insurance binders for compliance with credit union requirements.</li><li>Performing pre-funding credit reviews, and verifications of employment.</li><li>Recording mortgages for all home equity closings.</li><li>Scanning loan documents, and adhering to the Credit Union’s record retention policies.</li><li>Responding to auditors’ requests.</li></ul>May be asked to assist mortgage servicing department, and/or other mortgage lending teams.This position is designated as critical for the Harvard University Employees Credit Union as it provides non-deferrable services that must be performed in the event of an emergency or weather-related closure.Basic QualificationsBasic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.<ul><li>College degree, or three+ years’ experience in mortgage banking operations.</li></ul>Additional Qualifications and SkillsThe following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Proficient in the use of Excel, Word and Outlook.&nbsp;</li><li>Able to work in;<ul><li>a fast-paced environment and handle multiple functions within strict deadlines.</li><li>the diverse environment of Harvard University.</li></ul></li><li>Must be;<ul><li>a team player.</li><li>detail oriented.</li></ul></li></ul>Working Conditions<ul><li>Work is performed in an office setting.</li><li>Interviews for this position may be conducted via telephone &amp; Zoom video conferencing, based on the department’s current presence on campus.&nbsp;</li></ul>Additional InformationPlease provide a cover letter with your application.Please note:<ul><li>Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).</li><li>Harvard University is unable to provide work authorization and/or visa sponsorship.</li><li>This position has a 90-day orientation and review period.</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. During the initial 90-day orientation and review period, new employees may be expected to work in the office more frequently, up to full time. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsHarvard FCU is one of the fastest growing credit unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of Harvard FCU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs. Harvard FCU: <a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">https://hr.harvard.edu/benefits-wellbeing</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFinance Department Office LocationUSA - MA - Cambridge Job Code400103 Accounting Assistant V Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade053DepartmentHarvard FCU Mortgage ServicingUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningCredit, Criminal, Education, Identity, Prohibited PartiesCommitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-BT1

Mortgage Closer I

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Plano branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today! ​ The Plano branch is located at: 1801 Dallas Parkway, Plano, TX 75093.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Plano Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsThe IT Business Analyst will work closely with business product owners to determine business needs and provide sound recommendations by assessing current business processes and practices. They also collaborate with internal and external technical teams to evaluate feasibility of the recommended solution and document project scope, specifications, and high-level design. In some instances, BA engages with business unit to write and submit a business case. &nbsp;Adheres to established guidelines and documented business best practices, working under the immediate supervision of the IT Application Support Manager to ensure that all solutions align with defined strategic business objectives.Essential Functions and Responsibilities:<ul><li>Lead scope and requirements gathering sessions with business product owners, SME's, end-users, IT colleagues, vendors and management as necessary to analyze process gaps and ensure business requirements and specifications are met and documented.</li><li>Serve as a subject matter expert for one or more assigned business units. &nbsp;Provide guidance, analysis and process expertise as necessary.</li><li>Participate in design review meetings to ensure design will result in robust, secure and reliable applications in alignment with organizational initiatives.</li><li>Research escalated user incidents and provide resolution within the specified Service Level agreement.</li><li>Develop project test documentation and execute test cases validating system changes including but not limited to approved product configuration, user permissions, and system processing variables to ensure project delivers the value the business needs and expects.</li><li>Actively participate in planning and conducting User Acceptance Testing with the business unit.</li><li>Maintain required documentation of project approvals and implementations.</li><li>Apply fully tested and approved changes to core production environment.</li><li>Independently manage small to medium scale projects, and collaborate with project management by providing time estimates of project tasks assigned, reporting any changes to the manager for large scale and enterprise projects.</li><li>Maintain relationships with core processing vendor and support teams, to include monitoring vendor communications for information regarding upcoming system releases, updates, and fixes, and communicate these opportunities to the appropriate business units.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or GED with 5 years' relevant experience. Associates Degree in Business or Information Systems preferred.</li><li>Minimum of 1 year experience in a Systems Analyst / Business Lead / Application Support role.</li><li>Minimum of 2 years experience with Banking / Credit Union Software Applications.</li><li>Minimum of 3 years experience in an area of business specialty relevant to Financial Institution operations, such as Lending, Finance, Audit, Member Service, etc. Alternatively, an appropriate combination of education and experience in an IT or Business related field.</li><li>Strong analytical &amp; problem solving skills, able to break down complex problems quickly &nbsp;Able to meet and set deadlines with changing priorities</li><li>Strong communication &amp; presentation skills, able to communicate clearly and concisely, both orally and in writing</li><li>Basic understanding of Software Development Life Cycle</li><li>Proficient using the Microsoft products such as Word, Paint, Excel, MS Project, Visio, etc.</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

IT Business Analyst

Job Description and RequirementsRandolph-Brooks Federal Credit Union is seeking candidates for full time employment opportunities with our Member Service Call Center team starting at $20.00/hour! Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.The Member Service Call Center Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training will take place at the Staples branch location:5253 S. Staples, Corpus Christi, Texas 78411. Applicants who work from home must reside within the State of Texas and have the capability of performing all of the work from their home in Texas.To successfully work from home, employees must have access to a minimum internet connection as noted by RBFCU.<ul><li>Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided).</li><li>Must be able to provide a workspace at home that is safe, suitable for work, and within a distraction free environment.</li></ul>As a Member Service Call Center Representative, you will provide exceptional service to members, non-members, branches and internal departments through multiple communication channels. Process a variety of transactions and inquires in accordance with policies, procedures, regulatory laws with supervision. Identify member needs and conduct all duties in a manner intended to enhance the brand and contribute to the growth of the Credit Union by recommending appropriate products/services and/or solutions to enhance member experience.Essential Functions and Responsibilities:<ul><li>Responsible for creating an exceptional member experience and non-members through all contact center channels.</li><li>Ability to communicate, multitask and operate contact center phone, email, and chat systems in a fast pace, high volume environment.&nbsp;&nbsp;</li><li>Use cognitive judgment to identify, analyze and address all inquiries while maintaining current working knowledge of RBFCU policies and procedures and regulatory laws.&nbsp;</li><li>Apply fraud detection techniques, submit debit card fraud claims and transaction disputes to maintain and safeguard member and credit union interests and sensitive information.</li><li>Assist and fulfill general member transactions and inquiries on behalf of various departments. Including, but not limited to, account research, balance inquiries, deposit account transactions, opening/updating accounts, provide online banking support, consumer loan inquiries and submitting applications, and mortgage inquiries.</li><li>Discuss and recommend products and services to meet the needs of the member and the mission of RBFCU.</li><li>Educate and promote the use of self-service options available through RBFCU.org and RBFCU Mobile App.</li><li>Identify concerns, feedback, and record complaint entries to improve and enhance member experiences and the brand of RBFCU.</li><li>Works with department supervisors and displays accountability with real time decision making that directly impacts member interactions and accounts.</li><li>Strive to meet or exceed department goals and objectives through key performance indicators and core values.</li><li>Dedication to developing strong relationships with co-workers, management, and other departments.</li><li>Perform duties proficiently with utilizing the following software: DNA-Prod, DSI Avaya Marquee, Loans PQ, Workday, Calabrio, WireExchange, Onbase, Call Monitoring Software, Twilio, Twilio Cloud Alerts, Check Free.</li><li>All other duties as assigned (note: &nbsp;essential functions, responsibilities, and programs may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>6 months of work experience in a Call Center or Financial Institution OR Customer Service</li><li>Must be able to work a flexible Monday-Saturday schedule (Hours of operation:&nbsp; Monday - Friday 8:00 a.m. - 6:00 p.m. and Saturday 8:30 a.m. - 4:00 p.m.)</li><li>Must have good organizational, communication, interpersonal and sales skills, along with the ability to multi task and manage time effectively with a close attention to detail.</li><li>Attendance and promptness is pertinent</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form</li><li>Ability to handle problems involving several concrete variables in standardized situations</li></ul> Skills:<ul><li>Must be proficient in using PC, Microsoft applications software, Internet Explorer, and other office equipment</li><li>To ensure expectation of service is upheld, must have good organizational, communication, interpersonal and sales skills</li><li>Capable of demonstrating the ability to multi-task, manage time effectively, be detail oriented, accept ownership, and adapt to needs of department</li><li>Self-initiate and apply logic to problem solve with few concrete variables</li><li>Attendance and promptness is pertinent</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Member Service Call Center Representative - Corpus Christi

As an assistant director of fitness and wellness, you will report to the director of University Recreation. You will serve as the primary weekday manager of SCADfit — the university’s state-of-the-art fitness center — coordinating all wellness programs and group exercise schedules for the department, and acting as a group exercise instructor for spin, HIIT, Pilates, or yoga classes. Your responsibilities also include onboarding and training group exercise instructors and student employees. Additionally, you will teach at least two classes each quarter and supervise and evaluate a SCADfit coordinator for fitness and wellness.In this role, you will be the primary contact for all faculty and security issues. You will enforce and establish all security policies and procedures, assisting in the implementation of the emergency action plan for weather, structural, and medical emergencies. Additional duties may be assigned at any time.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;The ideal candidate displays strong interpersonal, motivational, and organizational skills.&nbsp;Minimum qualifications:  &nbsp;<ul><li>Bachelor’s degree</li><li>Available to work weekends</li><li>At least three years of fitness industry experience, preferably in a university setting</li></ul>Preferred qualifications:  &nbsp;<ul><li>Master’s degree</li><li>University recreation fitness or intramural experience preferred; graduate assistant experience considered</li></ul>Certificates, licenses, and registrations:&nbsp;&nbsp;<ul><li>Personal training or group exercise certification from NSCA, ACSM, NASM, ACE, or another nationally accredited organization</li><li>CPR/First Aid/AED certification</li></ul>Travel required:&nbsp;&nbsp;<ul><li>Less than 10%  &nbsp;</li></ul>Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.   &nbsp;ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Savannah College of Art and Design

Assistant Director of Fitness and Wellness

Business Center Specialist- Col of Health Sci Dean's OfficeJob ID: 13405Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.Position InformationHiring Department: Col of Health Sciences Dean's OfficePosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekendsFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $35.568 annually, commensurate with experience and education.Required Application Materials:• Resume• Cover Letter• List of three referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionUnder limited supervision and with considerable latitude for the use of initiative and independent judgment, coordinates and directly supports the business process functions of a Business Center, which provides various financial, analytical, and business process transactional services to faculty and staff within area of assigned responsibility.Essential FunctionsReceives, reviews, analyzes and processes a variety of complex business, financial and payroll/personnel related transactions into a variety of the University software systems. Transactions include a combination of accounting (posting and reconciling), budget development and monitoring, purchasing, inventory, records management and project scheduling. Prepares, analyzes and creates statistical, financial and various other reports.Implements and adheres to established goals, policies, and priorities for the Business Center. Assists internal and external customers with resource allocation, HR modeling and other analyses. Communicates policies, procedures, and practices to all customers.Analyzes and documents business processes and systems of controls; provides recommendations to improve effectiveness, efficiency, and data integrity across all functional areas through detailed analysis of reports, business processes, and systems of control; considers relative costs and benefits of potential actions to choose the most appropriate and cost effective method. Communicates improvements to functional leads.Examines budget estimates for completeness, accuracy, and compliance with procedures and regulations; compiles and analyzes financial information to post entries to accounts in automated finance system; allocates expenditures, encumbrances, receipts, receivables, etc., based on reports and schedules; performs statistical analysis to determine trends; reviews and processes requisitions; confers with department for clarifications and specifications, and preferred supplies; ensures products or services are compatible with university networking systems; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation.Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating and submitting documents/ requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures; provides informational assistance to prospective and current employees regarding the university; collaborates closely with Human Resource Services regarding employee relations and compensation matters.Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.Maintains a high degree of confidentiality and ensures safety of all confidential and sensitive information this position is privy to.Acts as liaison between departments and internal or external customers; interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; obtains, researches and evaluates all relevant information to handle inquiries and complaints; responds promptly to customer inquiries/requests; handles and resolves customer complaints; elevates unresolved issues to the appropriate resources; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.May participates in various committees, professional trainings, industry conferences, and conventions.Works extensively with all MS Office suite products, Human Resource and Finance ERP systems, specifically Peoplesoft, and other institutional software systems, such as Banner Hyperion, etc.Complies with all federal, state and local laws, and University of Texas System, Regental, and UTEP policies.Other duties may be assigned.Supervisory Responsibilities: No supervisory responsibilitiesQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Qualifications:Education: Bachelor's degreeandExperience: One-year related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.Additional InformationThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 10 pounds.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6160580jeid-1d4fe5702fa00648a34dd44288a7ae87" target="_blank">https://apptrkr.com/6160580jeid-1d4fe5702fa00648a34dd44288a7ae87</a>

The University of Texas at El Paso

Business Center Specialist- Col of Health Sci Dean's Office

Chair of Pharmaceutical SciencesThe University of Texas at El Paso (UTEP) invites nominations and applications for the position of CHAIR of Pharmaceutical Sciences (at Associate or Full Professor rank). The successful candidate will be a talented and trusted regional/national leader, who will cultivate and embrace excellence in research, teaching, and service in a predominantly Mexican-American community. This year-round position represents a unique opportunity for an outstanding individual to continue to strategically grow the pharmaceutical sciences team to drive innovative research in diverse disciplines while providing continued support for the integrated curriculum in a relatively new School of Pharmacy at UTEP. Appointment at the Associate Professor/Professor level with the opportunity for administrative advancement in the Dean's office is commensurate with a history of excellence in scholarship, teaching, and leadership. The appointment date is negotiable with the potential to initiate an appointment in the Spring of 2025.RESPONSIBILITIES:This Chair will be expected to: (1) establish and maintain a nationally recognized, federally-funded research program in pharmaceutical sciences; (2) recruit and retain pharmaceutical sciences researchers from varied disciplines; (3) work with UTEP administration to advocate for continued growth and success in pharmaceutical sciences; (4) contribute to and continuously improve the foundational pharmaceutical sciences curriculum using innovative teaching models; (5) work with the School of Pharmacy to maintain accreditation status; (6) collaborate with well-established and funded graduate programs in biomedical sciences, basic sciences, and/or other health-related sciences to support graduate student success; (7) provide leadership and mentoring for the Pharmaceutical Sciences Team including faculty development, budget management, and other administrative functions; (8) engage a culturally diverse Doctor of Pharmacy student body in research experiences; and (9) maintain a university and national record of service.Job Requirements:Candidates must have a doctoral degree in a pharmaceutical science (for example: pharmaceutics, pharmacology, medicinal chemistry, pharmacokinetics), or in a related field, from an accredited institution with documented evidence of:• Success in collaborative scholarship, external funding, and publications;• Experience with curricular development and innovations in teaching in the pharmaceutical sciences at an institution of higher education;• Leadership and mentoring within/across pharmaceutical sciences and practice faculty;• Ability to work effectively as a team with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds;• Involvement of students in research and/or publication opportunities; and• Service in their discipline/profession on the national stage and at their universityAdditional Information:The initial salary is competitive, based on qualifications and experience, and comes with excellent fringe benefits.Hiring decisions are based upon budget approval.In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6161302jeid-0768322c834d8e40b499c4012a0e34c9" target="_blank">https://apptrkr.com/6161302jeid-0768322c834d8e40b499c4012a0e34c9</a>

Chair of Pharmaceutical Sciences

Associate/Full Professor in Immunology/InflammationThe Department of Biological Sciences at The University of Texas at El Paso (UTEP) invites applications for a tenured Associate or Full Professor position in immunology, with an emphasis in systemic chronic inflammation and aging. Addressing health disparities and inequities that contribute to chronic disease development is a critical national priority, especially in Hispanic persons who suffer from extensive health disparities and often are characterized by earlier and worse chronic disease progression. UTEP is a focal point for education and biomedical research for Hispanics living on the US-Mexico border and has been intentional in supporting Hispanic Health Disparities research initiatives. UTEP is poised to become a national leader in this critical area of biomedical research by establishing an advanced health database. The successful candidate should have a strong track record of extramural funding, with significant experience with mentoring leadership, directorship, and participation in large center grant programs. Faculty hired into the rank of tenured full professor will be given the additional honorific title of Regents' Distinguished Research Professor; faculty hired into the rank of associate professor can earn this title upon promotion to full professor with tenure.The Department of Biological Sciences offers two Ph.D. tracks (Bioscience and Ecology/Evolution) and has over 100 graduate students and over 2000 majors. The department boasts multiple state-of-the-art core facilities with full-time staff and BSL3/ABSL3 and research facilities. The core facilities include those focused on mass spectrometry, genomics, tissue culture and high-throughput drug screening, confocal microscopy, bioinformatics and biostatistics. Biological sciences faculty maintain strong collaborative and programmatic ties with multiple UTEP departments, including Psychology, Pharmacy, Physics, Chemistry, and Computer Science. This position represents a unique opportunity for an outstanding investigator and leader to substantially advance scholarship in health disparities research and be a part of crafting/delivering an immunology-based curriculum using innovative teaching models that connect science to practice. Appointment is commensurate with the applicant's history of excellence in scholarship, teaching, and leadership. The start-up package is negotiable, and the anticipated appointment date is Spring 2025.Job Requirements:Candidates must be at the Associate or Full Professor level, and have a Doctorate in immunology or a related field from an accredited institution, with documented evidence of:• Experience leading, directing, and mentoring large center biomedical grant programs;• Success in collaborative scholarship and publications;• A successful research program and sustained extramural funding by major funding agencies/institutions;• Successful teaching in the biomedical sciences or related fields in a higher education institution;• Ability to work effectively as a team with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds;• Involvement of students in research and/or publication opportunitiesAdditional Information:In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6161303jeid-fc8f7f875b48024e8563d6f2d02300d3" target="_blank">https://apptrkr.com/6161303jeid-fc8f7f875b48024e8563d6f2d02300d3</a>

Associate/Full Professor in Immunology/Inflammation

Open Rank in Occupational TherapyThe University of Texas at El Paso (UTEP) College of Health Sciences invites nominations and applications for a full-time tenured/tenure-track Assistant, Associate, or Full Professor in the Department of Occupational Therapy. The new UTEP Occupational Therapy Doctoral (OTD) curriculum has been approved by the Texas Higher Education Coordinating Board (THECB) and granted Preaccreditation status by the Accreditation Council for Occupational Therapy Education (ACOTE). This is a 9-month appointment with potential for summer teaching. The successful applicant will be a licensed occupational therapist with an academic doctorate (preferably PhD) in occupational therapy or a related field. Job responsibilities include teaching, scholarly activity (e.g., grant writing, manuscript submissions, and conference presentations), and service to the program, college, university, community, and profession. The anticipated appointment date is fall 2025. The ideal candidate will excel at incorporating active-learning strategies in teaching and have a highly productive research agenda or the potential to develop one. The successful candidate would have an interest in the cultural aspects of the border, embracing the opportunities to work with underserved groups and to collaborate on initiatives regarding border health and health disparities.Job Requirements:Candidates are required to have: (1) an entry-level degree in occupational therapy; (2) an academic doctorate (preferably PhD) in occupational therapy or a related field (ABD will be considered if graduation is anticipated by August 2025); (3) a demonstrated record of scholarly/research activity and potential for securing external funding; (4) demonstrated experience with or potential for graduate teaching excellence; (5) at least 3 years of clinical experience as an occupational therapist; (6) demonstrated skills or potential to develop proficiency in instructional technology; (7) eligibility for occupational therapist licensure in Texas; (8) experience in or potential for service to the program, college, university, community, and profession; and (9) ability to work effectively with faculty, staff, and students from diverse ethnic, cultural, and socioeconomic backgrounds.PREFERRED QUALIFICATIONS: Preferred candidates demonstrate (1) a record of securing external funding; (2) post-doctoral research training; (3) a record of substantively involving undergraduate and/or graduate students in scholarship/research; (4) a record of activities aligned with the mission of UTEP, the College of Health Sciences, and the Department of Occupational Therapy; (5) current membership in the American Occupational Therapy Association; and/or (6) a record of leadership roles in occupational therapy.QUALIFICATIONS WITHIN EACH RANK: In addition to the required qualifications delineated above, minimum qualifications for appointment at the rank of Associate Professor include excellence in teaching, a history of grant funding and quality publications in refereed academic journals, and a clear contribution to the discipline. Additional minimal qualifications for appointment at the rank of Professor include demonstrating that the applicant is a mature scholar in their discipline, evidenced by grant funding and publication of significant scholarly works at the same frequency as those holding the professorial rank at similar academic institutions.Additional Information:The initial salary is negotiable and based on qualifications and experience. The position comes with a research start-up package and excellent fringe benefits.Hiring decisions are based upon budget approval.In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6161304jeid-0443d5df620e224ba5dfc39a10c97179" target="_blank">https://apptrkr.com/6161304jeid-0443d5df620e224ba5dfc39a10c97179</a>

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