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Total compensation for the Manager position is $42,000 - $50,000 DOE. Whataburger of Mesquite, Inc. – ManagerThe Manager is a business partner responsible for working closely with the General Manager to inspire the team and for ensuring all health, safety, recruiting, budgeting, marketing, and sales goals are obtained throughout the assigned unit. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Supports the General Manager with regard to recruitment, development, training, and retention of quality team members. Demonstrates a willingness to listen to Team Members and address problems. Ensures a clean, safe, and energy efficient operation during each shift. Ensures the store is always, in the customer's eye, "ready for business."To continue the path for career success at Whataburger, the Manager will participate in a skills development program and will be required to achieve certifications associated with the position. <h1>BENEFITS</h1>Competitive WEEKLY PayBonus (Incentive) ProgramSchedule FlexibilityLeadership Development and Career Growth OpportunitiesTuition Reimbursement ProgramDiscounted MealsService AwardsScholarship ProgramWhataburger Family Foundation (Hardship Grant Assistance)Chaplain ServicePaid VacationsRESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Schedules training as directed by the unit's/shift staffing plan.</li><li>Maintains professional relationships with Team Members. Treats team members with fairness and sensitivity, avoiding any indication of favoritism.</li><li>Communicates all harassment complaints and other complaints involving Whataburger policy violations to General Manager, Area Manager, Senior Area Manager, Director of Operations, and/or Director of Human Resources, as appropriate.</li><li>Prepares and presents ideas and recommendations to Team Members and upper management.</li><li>Communicates directions clearly and follows up to ensure specific actions are carried out as intended.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition "Pride, Care, and Love".</li><li>Uses on the spot training to improve performance, providing positive feedback and encouraging Team Members to ask questions.</li><li>Evaluates Team Member performance by meal period and provides feedback to Team Members and General Manager.</li><li>Participates as needed to create and maintain individual development plans for each Team Member. Conducts skill assessments to evaluate the quality of food production, customer service, and speed of service. Reviews critical training opportunities with Team Members and keeps the General Manager informed of progress attained.</li><li>Recommends Team Members who can perform as trainers and develops selected trainers in accordance with the Training Program.</li><li>Exemplifies leadership and stands out as a role model for others through daily interaction. Acts as a resource for other Team Members.</li><li>Recognizes and rewards top performers on a regular basis.</li></ul>System<ul><li>Utilizes the sales plan as the basis for setting customer service goals to improve sales, through increased customer traffic as related to those business segments supervised by the Manager.</li><li>Maintains accurate payroll, personnel training records and reports as required, on assigned shifts.</li><li>Ensures Team Members report to work in full proper uniform with nametag and clock in/out as scheduled.</li><li>Ensures team Member's safety. Ensures application of the nessary precautions and safety equipment in all situations such as leaks, wet floors, equipment cleaning and maintence etc. Communicates operating issues to other Managers, General Managers or Area Managers, as necessary.</li><li>Implements performance standards on assigned shifts to ensure quality food is served and friendly service is provided.</li><li>Reviews food production skills as they relate to maintaining productivity standards.</li><li>Ensures effective product handling and storage procedures are practiced and food production staff accurately applies portion control.</li><li>Conducts accurate POS and workstation procedures.</li><li>Initiates suggestive sales activity as directed by the restaurant's sales plan.</li><li>Handles emergencies in a controlled, exact manner to avoid confusion and further crisis.</li><li>Ensures equipment is maintained to operate at optimum efficiency according to specifications.</li><li>Reports and investigates accidents within the appropriate time frames and takes immediate action to eliminate causes.</li><li>Tracks and audits sales, food, labor, cash, and expense items each day.</li><li>Performs administrative tasks:</li><li>Makes payroll corrections.</li><li>Review payroll data prior to submission</li><li>Review the OGB and addressing issues.</li><li>Review's pass-down communications</li><li>Completes end of day paperwork.</li><li>Place's food and supply orders.</li><li>Conducts safe audits.</li><li>Conducts/reviews shift inventories.</li><li>Posts invoices</li><li>Ensures personnel and time keeping records are completed accurately and properly processed.</li><li>Reviews weekly sales/labor analysis, shift reports and consumer shopping reports.</li><li>Provides restaurant safety procedures audit including on-site inspections.</li><li>Ensures Team Member and customer incident/ accident reports are completed and communicated accurately.</li><li>Validates individual Team Member sales performance. Provides input to the General Manager regarding top performers on a regular basis.</li><li>Reviews critical information regarding the restaurant's staffing requirements and operating plans as it pertains to the designated shift.</li><li>Ensures hiring process and orientation are completed in timely manner.</li><li>Prepares standard and special reports for senior management as assigned.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships within the community.</li><li>Greets customers and solicits general and specific feedback regarding product and service quality. Utilizes feedback to initiate immediate improvements in the shift.</li><li>Changes out and ensures accuracy of POP when necessary.</li><li>Presents a clean, organized, quality eating environment to the public by maintaining excellent exterior, interior, and staff appearance.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Ensures Team Members and Team Leaders follow accurate cash handling and security procedures.</li><li>Controls labor expense in relation to sales and takes appropriate action to ensure the highest quality food, service, and productivity during assigned shifts.</li><li>Achieves the sales plan and budgeted Gross Operating Profit (GOP) in line with Period and Quarterly projections.</li><li>Assist with identifying specific activities to increase sales in each area of operations.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ol><li>KEY PERFORMANCE INDICATORS – Used to measure job performance.</li></ol><ul><li>Consistently improves FMSAT engagement scores.</li><li>Achieves budgeted sales and transaction growth through consistent execution of OSAT goals and specifically TTRO goals.</li><li>Utilize budgeted labor within goals set for both maximum and minimum allowed.</li><li>Ensures unit is stocked with needed food and paper supplies for each daypart while meeting budgeted amounts for week and period time frames.</li><li>Achieve budgeted OSAT/SMG survey amounts and percentages, and Consumer Impression mystery shop scores.</li><li>Achieve exemplary OEW, NSF, Local Health Inspection scores.</li></ul>

Whataburger

Manager - 1088 | Whataburger1088 (Terrell, TX)

Total compensation for the General Manager/Operating Partner position is $61,000 - $85,000 DOE. Whataburger of Mesquite, Inc. – General ManagerThe General Manager is an Operating Partner responsible for developing a strong staff to satisfy the sales, production, service, and supervisory needs of the unit. Ensures recruiting, budgeting, marketing and sales goals are obtained throughout the assigned unit. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Makes decisions regarding the recruitment, development and performance of staff. Demonstrates a willingness to listen to team members and address problems. Ensures a clean, safe, and energy efficient operation during each shift. Ensures the store is always, in the customer's eye, "ready for business."To continue the path for career success at Whataburger, the General Manager will participate in the skills development program and will be required to achieve certifications associated with the position.<h1>BENEFITS</h1> Competitive WEEKLY PayBonus (Incentive) ProgramSchedule FlexibilityLeadership Development and Career Growth OpportunitiesTuition Reimbursement Program401(k) PlanDiscounted MealsService AwardsScholarship ProgramWhataburger Family Foundation (Hardship Grant Assistance)Chaplain ServicePaid Vacations RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Consistently completes Orange Guidebook (OGB) and NSF checklist.</li><li>Conducts and attends meetings as required.</li><li>Schedules and conducts LTO training sessions.</li><li>Attends Quarterly Business Meeting.</li><li>Attends GM meetings as necessary.</li><li>Reports critical or unplanned situations, which require immediate action and exceeds budget ranges, to the Area Manager.</li><li>Communicates needs, deviations, exceptions and other pertinent operating data to Area Manager.</li><li>Communicates any maintenance needs of revenue producing equipment immediately.</li><li>Ensures compliance of Family Member Guidelines.</li><li>Prepares and presents ideas and recommendations to peers and upper management as assigned.</li><li>Prepares standard and special reports for upper management as assigned.</li><li>Communicates direction clearly and follows up to ensure specific actions are carried out as intended.</li></ul>People<ul><li>Demonstrates Whataburger's Family Value Proposition "Pride, Care, and Love."</li><li>Ensures responsible sourcing, interview, selecting, and placing of candidates.</li><li>Actively utilizes tools for recruiting and talent selection. Pre-screens and interviews potential job candidates, performs reference checks consistently on all Manger, Team Leader, and Team Member candidates.</li><li>Conducts New Hire Orientation as needed and schedules new hire training shifts.</li><li>Identifies and trains Team Members for future Team Leader and Manager roles.</li><li>Ensures the training of the staff and maintains a program to satisfy the restaurant's staff development plan.</li><li>Conducts and reviews training certifications.</li><li>Conducts performance reviews when necessary and works with employees to correct deficiencies. When necessary, administers disciplinary action, up to and including termination.</li><li>Conducts and processes merit increase reviews.</li><li>Oversees effective scheduling based upon forecasted sales and hours necessary to accomplish the restaurant's goal of excellence for food quality and budget attainment.</li><li>Recognizes and rewards top performers on a regular basis.</li><li>Maintains professional relationships with Team Members, treats Team Members with fairness and sensitivity, avoiding any indication of favoritism.</li><li>Communicates all harassment complaints and other complaints involving Whataburger policy violations to Area Manager, Senior Area Manager, Director of Operations and Director of Human Resources, as appropriate.</li><li>Exemplifies leadership and stands out as a role model for others through daily interaction. Acts as a resource for other team members.</li><li>Maintains an effective working relationship with management team.</li></ul>Systems<ul><li>Ensures performance of administrative tasks:</li><li>Makes payroll corrections.</li><li>Review's payroll data prior to submission to ensure accuracy.</li><li>Reviews the OGBs and addresses any issues.</li><li>Review's pass-down communications.</li><li>Communicates maintenance issues in a timely manner and follows up with resolutions.</li><li>Ensures completion and accuracy of end of day paperwork.</li><li>Completes food and supply orders for the unit.</li><li>Conducts cash handling audits to ensure money handling compliance.</li><li>Invoice posting</li><li>Ensures accuracy of deposit preparation and roll change delivery. Ensures compliance of all deposit handling procedures.</li><li>Ensures compliance of all cash handling procedures.</li><li>Investigates cash and inventory losses and reports any discrepancies to the Area Manager.</li><li>Conducts and reviews Quality and Food Safety Audits.</li><li>Tracks performance per meal segment, by Dine-in and Drive-thru.</li><li>Sets individual goals to increase sales through four walls marketing and incentive programs.</li><li>Monitors quality of food production, customer service, and speed of service on all shifts.</li><li>Greets customers and solicits general and specific feedback regarding product and service quality. Utilizes feedback to initiate immediate improvements in the shift.</li><li>Ensures accurate inventories are conducted regularly and efficient ordering is maintained.</li><li>Implements effective receiving procedures to ensure accuracy.</li><li>Ensures all food production equipment is maintained and operating according to standards.</li><li>Ensures each Manager provides a clean, safe, and energy efficient operation for Team Members and customers within the acceptable budget ranges allowed for their shift.</li><li>Presents a clean, organized, quality eating environment to the public by maintaining excellent exterior/interior and staff appearance.</li><li>Protects and promotes the Whataburger Brand at all times including proper and timely install of all POP and Marketing Department driven Brand advertising.</li><li>Investigates and ensures accurate and timely reporting of all safety incidents.</li><li>Works with and supports Area Manager on Public Relations programs.</li><li>Ensures hiring process and orientation conducted in a timely manner.</li><li>Complete end of period paperwork and reviews daily and weekly manager walks.</li><li>Implements effective suggestive sales techniques to Managers and Team Leaders.</li><li>Provides a safe environment for customers.</li><li>Ensures all food cost control systems are in place to achieve lowest possible food cost (against theoretical/ideal food cost) as it relates to GOP plan and shift specifications for the unit.</li><li>Ensures compliance with all State and Local health department required food handling certifications for entire staff.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships and partnerships across all business units, emphasizing restaurant operations functions within the company and its capacity to serve as a productive strategic partner.</li><li>Develops and maintains external cooperative relationships with corporate business partners that enable and support performance strategies and organizational effectiveness.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Manages planned or necessary expense items as authorized by the Area Manager.</li><li>Ensures Team Members, Team Leaders, and Managers follow accurate cash handling and security procedures.</li><li>Achieves the sales plan and manages expense budgets to achieve the planned Gross Operating Profit (GOP).</li><li>Achieves the sales plan and budgeted GOP in line with Period and Quarterly projections.</li><li>Is accountable for meeting GOP budget items.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul>KEY PERFORMANCE INDICATORS<ul><li>Consistently improves FMSAT engagement scores.</li><li>Achieves budgeted sales and transaction growth through consistent execution of OSAT goals and specifically TTRO goals.</li><li>Utilize budgeted labor within goals set for both maximum and minimum allowed.</li><li>Ensures unit is stocked with needed food and paper supplies for each daypart while meeting budgeted amounts for week and period time frames.</li><li>Achieve budgeted OSAT/SMG survey amounts and percentages, and Consumer Impression mystery shop scores.</li><li>Achieve exemplary OEW, NSF, Local Health Inspection scores.</li></ul>

Operating Partner - 1187 | Whataburger1187 (Sunnyvale, TX)

Operating Partner - 305 | Whataburger305 (Mesquite, TX)

Operating Partner - 208 | Whataburger208 (Terrell, TX)

Operating Partner - 495 | Whataburger495 (Seagoville, TX)

Operating Partner - 410 | Whataburger410 (Mesquite, TX)

As a Restaurant Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You'll Do&nbsp;<ul><li>Oversee 1-2 departments including food runners, host, porters and/or bar&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems&nbsp;&nbsp;</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly Team Member hiring</li><li>Training and verifying team members adhere to Cooper’s Hawk Winery &amp; Restaurants standards</li><li>Maintaining and updating weekly schedules</li></ul></li><li>Lead Community and/or department meetings and coach Team Members</li><li>Be responsible for maximizing financial and operational results and conducting weekly inventory for assigned departments</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe, secure and healthy work environment and food safety</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned&nbsp;</li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>1-2 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred.&nbsp;</li><li>Minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Restaurant Manager
  

As a Kitchen Manager, you will help lead the way in our fast-paced, high-volume, scratch kitchen, driving the culinary execution of our uniquely inspired menu, that is thoughtfully paired with our Cooper’s Hawk wines. You will partner closely with the Executive Kitchen Manager to drive operational excellence and growth, while coaching and inspiring our team members to ensure high food quality and a first-class guest experience.&nbsp;&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>Luxury Car Incentive for Team Member Development for General Managers and Executive Kitchen Managers</li><li>Annual Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Oversee 1-2 departments including dish, prep and/or line&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful and cohesive work environment&nbsp;&nbsp;</li><li>Manage people by:&nbsp; <ul><li>Participating in hourly kitchen team member hiring&nbsp;</li><li>Training and verifying team members adhere to dish and/or prep standards&nbsp;</li><li>Being responsible for understanding and balancing labor needs</li></ul></li><li>Lead department meetings and coach team members&nbsp;</li><li>Be accountable for prep and line knowledge to maximize financial and operational results</li><li>Help execute new menu and system roll-out and kitchen initiatives</li><li>Assist in executing private events, including monthly themed Wine Club dinners</li><li>Assist in maximizing financial and operational results and helping with weekly inventory, as needed</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain a safe and healthy work environment and uphold food safety standards</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook</li><li>Other duties as assigned</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>1-2 years of supervisory experience in high volume kitchen in a full-service restaurant environment. Scratch kitchen experience preferred.&nbsp;</li><li>Excellent verbal and written communication skills</li><li>Ability to read, understand and communicate in English</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays  &nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Kitchen Manager
  

JOB TITLE: Total Rewards TempREPORTS TO: Total Rewards ManagerDEPARTMENT: Total Rewards / HR (994)Cooper’s Hawk Winery &amp; Restaurants is looking for a Total Rewards Temp Team Member to support our growing restaurant group at our Downers Grove Restaurant Support Center. As part of the Total Rewards Team, the Total Rewards Temp will be responsible for ensuring timely processing of unemployment claims, administering hourly leave of absence requests, and supporting various People Department Teams such as Risk &amp; Safety.What You’ll Do:<ul><li>Respond to unemployment claims timely and accurately, including:<ul><li>Determine type of claim.</li><li>Gather documentation and support materials.</li><li>Partner with Total Rewards Specialist and Core HR as applicable.</li></ul></li><li>Administer hourly leave of absence process by:<ul><li>Reviewing the daily status report.</li><li>Providing updates to Restaurant Management.</li><li>Assisting Team Members through the leave process and responding to questions. </li><li>Maintaining leave status in Paylocity. </li></ul></li><li>Administer the Employee Assistance Plan including monthly communication, NRO kits and quarterly reviews.</li><li>Partner with NRO team to administer the NRO Recognition program.</li><li>Fulfill employee life events requests (i.e., flowers, baby, wedding gift, funeral).</li><li>Sort mail for HR departments.</li><li>Support restaurant openings by compiling marketing materials, as applicable.</li><li>Update and maintain process documents such as rollout guides, job aids, SOPs, etc.</li><li>Process invoices as needed.</li><li>Assist the Risk &amp; Safety department by:<ul><li>Pulling video footage for risk and safety incidents that may take place in our restaurants.</li><li>Assisting in the setup for urgent care for new restaurant openings.</li><li>Providing NRO Welcome Packets for the Corporate Shoe Program.</li></ul></li></ul>What You’ll Need<ul><li>Must represent Cooper’s Hawk values.</li><li>Bachelor’s degree in human resources or related field preferred or equivalent experience.</li><li>Excellent verbal and written communication skills.</li><li>Detail oriented with proven organizational, time management and problem-solving skills.</li><li>Ability to multi-task, prioritize work and change gears easily in a fast-paced environment.</li><li>Must be proficient in Microsoft Office Suite.</li><li>General understanding of HR laws as it relates to compliance.</li><li>Ability to handle confidential information with sensitivity. </li><li>Prior experience with HR Information Systems a plus.</li><li>Restaurant or retail industry experience a plus.</li></ul> About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!


    Total Rewards - Temp
  

Welcome to Whataburger Careers!The Restaurant Team Leader assists in managing daily operations. They supervise a team to ensure customer service, quality operations, food safety and health code compliance, and inventory management.<ul><li>Supervises and coaches team members to provide excellent customer service.&nbsp;</li><li>Maintains efficiency in food preparation and delivery.&nbsp;</li><li>Trains team members to sustain and uplift restaurant quality standards.&nbsp;</li><li>Supports robust communication between management and team members.&nbsp;</li><li>Supports financial management with cash control and cashiering supervision.&nbsp;</li><li>Maintains appropriate inventory levels to prevent stockouts.&nbsp;</li><li>Monitors and maintains compliance with cleaning and sanitation procedures.</li></ul>Key Skills &nbsp;<ul><li>Front Counter&nbsp;</li><li>Drive-Thru&nbsp;</li><li>Outside Order Taker&nbsp;</li><li>Runner&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Drinks&nbsp;</li><li>Make Up Table&nbsp;</li><li>Prep&nbsp;</li><li>Grill&nbsp;</li><li>Fry&nbsp;</li><li>Porter&nbsp;</li><li>Coaching&nbsp; &nbsp;</li></ul>Preferred:<ul><li>High school diploma/GED or equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li></ul>SEQ Grayson Hwy &amp; Sosebee Farm Rd Grayson GA 30017

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