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<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmex.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Digital &amp; Direct Customer Growth Team, within the US Consumer Marketing Group, is responsible for driving incremental revenue growth through customer-centric strategies across Site, Paid, MYCA, Email &amp; Direct Mail marketing web &amp; mobile channels to deepen engagement and make Amex essential for our Card Members.This Senior Analyst will help lead charge in developing marketing strategies through email and direct mail channels that drives spend and lend activity across customer proven revenue driving treatments with a focus on Pay Over Time and Pay Over Time Customer Level Pricing (Promotion APR’s). Additionally, the Senior Analyst will own the monthly forecasting across the broader Direct Marketing team.Each proven revenue driving treatment delivers significant value for the organization and this Senior Analyst will help develop compelling marketing creatives, modernize journeys, optimize targeting strategy, analyze complex campaign performance data, and ensure flawless operational execution.&nbsp;The ideal candidate should have a passion for marketing in the email and direct mail channels; ability to challenge the status quo with innovative thinking; have experience with analyzing campaign performance data; and be able to collaborate effectively with key partners around the organization including Product, Analytics, Brand, GCO, Compliance, Treatment Strategy, Direct Mail Excellence, Salesforce, Investment Management &amp; Services &amp; External Creative Agencies.Core Responsibilities include:<ul><li>Influence development of new customer-centric marketing that will deliver incremental revenue across proven treatments in the email &amp; direct mail channel</li><li>Influence our strategy and results by identifying new opportunities, innovating our tactics, and applying a test &amp; learn approach</li><li>Strong financial intelligence and problem-solving skills</li><li>Ability to partner, build internal relationships and influence key partners while thriving in a highly collaborative, fast paced environment</li><li>Uplift Web &amp; enable Amex Mobile App conversion channel to keep journeys modern and simplified</li><li>Excellent business knowledge, clear written and verbal communication skills</li><li>Ability to deliver successful results in a complex environment and lead others even with limited direct authority at times</li><li>Optimize targeting/segmentation strategy in close partnership with Data Science, Card Product, Risk, and Finance teams</li><li>Analyze monthly results reporting, forecasting and budget activities for respective treatments</li></ul><h4>Minimum Qualifications</h4><ul><li>2+ years of marketing experience</li><li>Bachelors degree&nbsp;</li><li>Customer centric marketer who can translate insights into strategies</li><li>Strategic thought starter who can develop a vision linked to organizational goals, but also deliver work with consistence, independence, and excitement</li><li>Have a “can do” attitude towards problem solving and demonstrated ability to work well with new opportunities</li><li>Marketing experience with demonstrated test &amp; learn and customer-centric priorities</li><li>Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, driving flawless execution</li><li>High proficiency in Excel; comfortable managing complex data and proven ability to derive insights from it</li><li>Expert ability to build and manage relationships across band-levels to influence internal and external partners across multiple work streams to deliver results</li><li>Superior verbal, written, presentation, and interpersonal communication skills</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience in growth marketing</li><li>Demonstrated ability developing &amp; executing marketing; experience in email, direct mail or digital marketing</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst - Customer Growth Marketing

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together. The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge Network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Site &amp; Application Marketing team within USCM leads Prospect's Card Shop and Application experience which are both quintessential to our ability to convert prospects. Site &amp; App is a high visibility channel that requires close collaboration with partners across the blue box to operate and is focused on driving strategic integrations and membership focused marketing across prospect shop and application.The Sr. Analyst - Card Shop and Search Engine Optimization (SEO) strategy will work cross-functionally to support and execute on marketing opportunities that will push our site &amp; SEO strategies towards their 'next gen' phase. More specifically, the incumbent's focus areas will include strategic initiatives within the Prospect Card Shop channel such as enhancing our mobile-first UX, implementing new T&amp;L projects, and maintaining and optimize Card Shop's On-Page and Off-page SEO presence. The Sr. Analyst will support these strategies by partnering with channel owners across Site, the marketing analytics organization, Enterprise Technical and SEO partners, and other cross-functional partners across the blue box. Responsibilities Include:&nbsp;<ul><li>Support and execute innovative initiatives that will allow us to reach new, diverse audiences and build 'next generation' website experiences</li><li>Partner with the run of business marketing arm of the Site &amp; Application team to source performance insights and learnings that should underpin next gen shop strategies</li><li>Develop SEO strategies aligning with broader marketing and product initiatives</li><li>Help maintain SEO across Card Shop - keeping up to date with trends &amp; following best practices&nbsp;</li><li>Support the operations of enhancing marketing campaigns with SEO recommendations and updates</li><li>Manage and deliver SEO projects from start to finish</li><li>Work with external agency and cross-functional departments to develop and track all details of SEO initiatives</li></ul><h4>Minimum Qualifications:&nbsp;</h4><ul><li>2+ years of SEO experience</li><li>A proven track record of delivering impactful SEO results&nbsp;</li><li>Knowledgeable of the latest SEO best practices</li><li>Strong knowledge of SEO tools such as Google Search Console, Keyword Planner, Conductor, SEMrush, Ahrefs, etc.</li><li>Highly motivated individual with a positive attitude&nbsp;</li><li>Strong project management, and organizational skills with an attention to detail to ensure end-to-end flawless execution</li><li>Ability to manage multiple projects at once, operate autonomously, and prioritize effectively</li><li>Excellent verbal and written communication skills</li><li>Motivation and excitement to be an active member of a high-profile, results-oriented and fun, fast-paced team</li><li>Bachelor's Degree</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Marketing

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmexThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum.The&nbsp;Analyst of Marketing Enablement&nbsp;will be responsible for overseeing and maintaining a portfolio of marketing campaigns across web, phone, mobile, direct mail, email and third-party experiences. This individual will assess nuances and scope of marketing initiatives, translate marketing strategies into launch milestones, and collaborate across numerous teams to plan and execute targeting, segmentation, creative development, legal and compliance approvals, testing and post launch validations. &nbsp;They will also develop process efficiencies to deliver speed to market, efficiency and quality metrics in marketing enablement. A successful analyst will have strong written and verbal communication, project management, organization and leadership skills. &nbsp;They are passionate about understanding how our customers behave, but also how we can pave the way for new, innovative marketing functions that allow us to reach them effectively.&nbsp;&nbsp;Key Responsibilities<ul><li>Own a portfolio of marketing campaigns designed to drive incremental revenue and customer engagement, managing end-to-end campaign set up and delivery</li><li>Partner with marketing and operations teams to understand offer constructs, develop go to market execution plans, and implement new offers to engage customers</li><li>Collaborate with stakeholders on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance</li><li>Participate in campaign results analyses, understanding customer behavior and providing actionable recommendations on how to improve performance against goals</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices</li></ul><h4>Minimum Qualifications</h4><ul><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities to deliver flawless execution&nbsp;</li><li>Strong attention to detail, serving as a process-focused thinker</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>Desire to learn and be part of a fast-paced, dynamic team&nbsp;</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion, contributing to a team culture that promotes teamwork and fun</li><li>Bachelors Degree&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Marketing Enablement

Position SummaryProximo means “next” in Spanish and Proximo’s whiskey portfolio will be the next to breakthrough in the marketplace, with a killer portfolio of authentic historic brands and fresh, modern, and innovative whiskeys. Our new Marketing Coordinator will lead projects that support brand plan goals and program execution, with an opportunity to grow and develop into a key contributor across brands.Role &amp; Responsibilities<ul><li>Support Senior Brand Manager’s BTL program development and execution, working with Sales and Trade Marketing to execute brand goals by managing key components of the POS process and integrating marketing activities across media and marketing channels</li><li>Support key brand partnerships (Celtics, PGA, The Walking Dead) by leading or supporting execution of commercial and consumer programs</li><li>Support social, digital and experiential strategy by owning key project components</li><li>Support brand’s Interagency Team with assets, creative feedback, and coordination/integration of activities across marketing channels</li><li>Coordinate product for events, sponsorships, and brand programs</li><li>Lead development and execution of VAPs and local merchandising programs</li><li>Lead budget management and invoice processing</li><li>Respond to Consumer/Agency inquires</li><li>General admin assistance</li></ul>Key Competencies<ul><li>Project Management--Develops project plans under direction of SBM; drives execution and coordination with project constituents and internal/external partners; Communicates changes and progress; Completes projects on time and budget</li><li>Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.</li><li>Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.</li><li>Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.</li><li>Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</li></ul>Key Relationships<ul><li>Internal: Brand team, PR/ Trade Marketing &amp;Sales Team</li><li>External: Agency partners</li></ul>Knowledge and Experience<ul><li>Bachelor’s degree</li><li>Excellent computer skills (MS office, SAP)</li><li>2 plus years relevant experience in the consumer goods industry preferred</li><li>Excellent written and oral communication skills</li><li>Strong multi-tasking skills</li><li>Interest in fast-moving culture and desire to advance career</li></ul>The salary range for this role is a base salary of $69,700 to $92,900, along with an annual bonus, 401K match, and medical and wellness benefits. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience and skill set against internal peers and against the scope and responsibilities of the position.Proximo is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, national origin, citizenship status, age, genetic information, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law.

Proximo Spirits

Senior Marketing Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Customer Marketing Consulting (CMC) Team Lead partners with Marketing on direct marketing targeting strategies to reach our Consumer and Commercial customers with relevant offers.&nbsp; They are subject matter experts on the targeting &amp; eligibility process including data used for targeting.&nbsp; They provide recommendations and solutions to help marketing reach their goals.&nbsp;&nbsp;These Managers ensure the ensure timely, accurate customer list execution and delivery of customer lists for campaign deployment in marketing channels.&nbsp;&nbsp;They work to resolve complex problems, conduct analyses, and are also responsible for identifying and leading process improvements that drive efficiency and automation in campaign execution.&nbsp;&nbsp;In addition, the team lead provides marketers with training and guidance on the list execution process.&nbsp;This role does not have direct reports.Responsibilities:<ul><li>Responsible for consulting with marketing on targeting &amp; eligibility for benefit reinforcement and spend campaigns targeted to Consumer and Commercial customers– this includes research on new data elements, reviewing segmentation in mail plans, meeting with risk and analytic partners, and helping marketers submit requests accurately in our eligibility platforms</li><li>Review all list request submissions for accuracy, finalize with marketing, and provide clear instructions to list execution team members to code and create file for delivery.Team lead may also be responsible for list execution in Unica or proprietary list execution platforms depending on available capacity.</li><li>Provide subject matter expertise to platform transformation team and participate in testing and campaign migration to new platform.</li><li>Troubleshoot and research any data anomalies or customer complaints</li><li>Identify process efficiencies and opportunities to simplify or reduce the number of list requests from marketing to free up capacity</li></ul>Preferred Qualifications<ul><li>Strategic and logical thinking.&nbsp;&nbsp;</li><li>Understanding of marketing operations.</li><li>Experience working with data and marketing platforms like Unica or Redpoint&nbsp;&nbsp;</li><li>Ability to be highly organized and meet deadlines</li><li>A “can do” attitude and creative problem solving</li><li>Strong relationship and communication skills with consulting expertise.</li><li>Process improvement mindset.&nbsp;&nbsp;</li><li>Big data platform/programing a plus (Hive, PySpark SQL, etc.)&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager- Customer Marketing Consultants Team Lead

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Senior Technical Project Manager role is within the US Web Solutions (USWS) team of the Enterprise Comms &amp; Mar Tech Experiences (ECMX) organization of American Express. ECMX supports business units across the enterprise and sits within the Enterprise Digital and Data Solutions group (EDDS). The USWS Senior Technical Project Manager works within and across workstreams for common capabilities group and will focus on delivery of the acquisition &amp; loyalty web marketing technical solutions that makes ECMX an essential part of our customers’ digital lives.The job requires direct management of a team of 15+ people, comprising of employees and contractors (on-shore &amp; off-shore software engineers).The job involves development of web solutions, operational strategies &amp; implementation for marketing needs, through features creation and digital marketing asset development &amp; updates on web pages of American Express proprietary and partner channels. Leverages technical understanding to support executional certainty for product and both onsite &amp; offshore engineering teams. Ensures visibility across stakeholder groups of outstanding issues, risks, and delivery status. Identifies, supports, and/or actions next steps to resolve impediments to delivery. The Senior Technical Project Manager will also be primarily responsible for end-to-end USWS channel deliverables, align projects with customer needs and requirements, construct detailed work plans, achieve milestones, and communicate the results across a stakeholder audience. Being part of ECMX End to End technical process transformation initiatives, and active involvement in development of high-quality software, through technical leadership inputs on software product development process, reviews, and debugs code, collaborates with internal teams, and ensures the team is following organization level standards and guidelines. Responsibilities include:·Responsible for end-to-end USWS technical solutions delivery processes, including on-time delivery, technology migration, launch schedule management, delivering complex business requirements by coordinating the delivery streams, organize implementations and business walkthroughs.·Consult on web solutions to meet marketing needs on web content management, on a daily basis.·Prioritize transformation/engineering work and balancing the requirements of different partners and stakeholders.·Serving as a core technical member representing USWS for any agile team that leads user story analysis and elaboration, designs and develops software applications. ·Conduct periodical meetings with all the stakeholders to make sure all the gathered information is documented and walk through it so that none of the requirements are missed.<ul><li>Consult on &amp; production implementation of technical aspects of software development for assigned applications, including projects involving Java, React JS, Node JS, Angular JS, DB2 and Spring, and creating API’s.</li></ul>·Designing solutions for complex business and technical requirements. Building scalable, highly resilient software with adequate logging.·Responsible for effective applications process &amp; architecture, and work/coordinate with other team’s architect, engineers, and vendors as necessary.·Identifying exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges. Participate in user acceptance and mandatory governance reviews required as part of organization policy and get required approvals to move code to production.·Lead/contribute to ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and delivering continuous improvement.<ul><li>Working with product managers to prioritize features in the product backlog and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues.</li><li>Guide and mentor team members and collaborate with external teams &amp; Product Owners.</li></ul>·Actively participate in USWS Innovate to Elevate program and identify all the existing gaps and provide technical assistance and solutions.·Identify manual &amp; high-risk components and come up with automation solutions to reduce manual efforts and risk. ·Ability to investigate problems quickly to find root causes and preparing fixes. Requires working with teams across different regions/countries.·Lead/Contribute and deliver optimization and transformation of ECMX processes and platforms, independently as well as part of cross functional team initiatives.Qualifications:·Bachelor’s degree in computer science, computer engineering or equivalent work experience required.·Excellent digital technical project/process management skills with demonstrated ability to effectively lead cross-functional teams.·Responsible for tracking iteration progress, actively adding to design&nbsp;discussions, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.·Strong engineering and professional leadership skills, and demonstrated ability to lead, partner, and collaborate multi-functionally across many engineering teams.·Minimum 10 years of proven experience using Java, React, Angular, Spring, Spring Boot, Struts, Ignite, Restful APIs, Redis to provide tech solutions/build tools.·Significant hands-on experience in Banking &amp; Finance and credit card domain. And work with cross-functional teams and need to be able to clearly communicate technical concepts to non-technical stakeholders.·Knowledge of/experience with Amex marketing processes and systems will be a big plus·Participates in sprint activities as needed, like daily scrum, requirement gathering &amp; discussions, product backlog refinement, retrospective, planning and reviews.·Coach the team to be aware of &amp; embrace the Technology SDLC process, Agile values,&nbsp;principles, and practices, and actively inspire teams to reflect and improve their delivery capacity.·Must be an independent self-starter who is able to perform at a high level under pressure, lead/coordinate activities of&nbsp;teams. ·Proficiency in creating procedure documents, process maps (in Visio), slides, training documents.·Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.·Strategic and creative thinker with the ability to problem solve and develop strategies. Ability to manage multiple projects across teams.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Marketing

<h4>Company Description</h4>About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website&nbsp;<a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>.<h4>Job Description</h4>BENEFITSVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.&nbsp; Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.&nbsp;Position Purpose:&nbsp;The Veolia North America Communications Department for the regulated utility is responsible for helping to shape and execute communication strategies for the company, advance key priorities to broad and diverse audiences, and connect these priorities to national, state and local conversations. The department also manages the daily operation of Veolia’s communications channels, including the company’s digital presence such as website and social media accounts, guides the company’s media engagement, and drives strategic communications and alignment across the business.The primary responsibility of the Vice President, Communications is to provide strategic leadership for the utility business and to develop and implement a clear communications, customer education and community engagement vision/strategic plan for the company’s Utility Division. The Vice President will drive a comprehensive approach to both internal and external communications with the goal of elevating brand image and implementing internal communications that drive employee engagement. The candidate will implement strategic, comprehensive, and professional communications and community programs that educate all utility stakeholders The candidate has experience with regulated utility, industrial or infrastructure operations, and has both extensive skills and experience in customer communications, utility regulations and requirements, employee engagement, media relations, community relations, government relations, and stakeholder management.Direct Reports:<ul><li>Director, Communications, NJ</li><li>Director, Communications, NY</li><li>Manager, Communications, DE</li><li>Manager, Communications, PA</li><li>Manager, Communications, ID</li></ul>Primary Duties/Responsibilities:<ul><li>Amplify Veolia brand awareness through the development and execution of strategic communication plans.</li><li>Develop and drive communication strategies from the concept/planning stages through execution, ensuring on-time completion of deliverables and the ability to adjust plans as needed.</li><li>Counsel the CEO and senior leadership team on effective communication strategies and emerging public issues.</li><li>Partner with the VP, Customer Experience to design, develop and implement strategic communication and education programs for customers and call center talking points on topics such as emerging contaminants, affordability programs and rate changes.</li><li>Develop and implement an integrated strategic communications plan to advance Veolia’s brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs across key stakeholder audiences.</li><li>Lead the development and execution of communication plans that gain positive media and industry coverage, seek to raise customer engagement and attract industry recognition.</li><li>Bring consistency to communications practices via best practice and standardization where appropriate, while satisfying an appropriate blend of global, national and local needs.</li><li>Instill a customer-focused mindset and ensure that external communications are viewed through the lens of the customer.</li><li>Champion customer needs through targeted communications on key issues of concern or interest.</li><li>Build campaigns based on research data sets from surveys, social media responses, stakeholder dialogues, informational sessions, etc.</li><li>Demonstrate strategic understanding and practical application of the full suite of communications channels.</li><li>Develop a comprehensive issues management and crisis communications strategy for the business and play a lead role in the development of enterprise-wide issues management and crisis communications planning.</li><li>Leverage strategic communications to help shape a culture of respect and integrity, to influence others to perform at their best, and to ensure compliance with company ethics and policies.</li><li>Partner with Veolia North America and Veolia Group on corporate wide communication initiatives.</li><li>Build strong relationships with colleagues across the enterprise; serve as a trusted advisor.</li><li>Manage, mentor and develop a high-performing team of communications professionals; recruit new members to the team, as needed.</li><li>Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.</li><li>Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.</li><li>Manage department budget.</li></ul>Key Focus Areas:Customer Communications<ul><li>Drive a customer-focused organization through the development of communications that seek to increase engagement and brand perception.</li><li>Enhance the customer experience by applying a systematic and omni-channel approach to strategic communication campaigns in partnership with the VP, Customer Experience.</li><li>Build a collaborative culture whereby communications personnel across the division contribute to the development of company-wide strategic communications plans and programs.</li></ul>Employee Engagement<ul><li>Direct the development of rich and meaningful internal communications that promote projects, champion change, foster employee pride, and inspire commitment to company goals.</li><li>Foster the celebration of employees and their contributions through various company platforms and activities (e.g., award programs, newsletters, social media, storytelling, participation in company activities).</li><li>Promote and develop employee skills through communications mentoring, coaching and training.</li></ul>Community Relations<ul><li>Oversee the division’s Corporate Social Responsibility Programs (community and civic functions).</li><li>Foster an inclusive external culture by building and maintaining relationships with local community NGOs and other influential stakeholders and incorporating their input where appropriate.</li><li>Direct the development of community programs that further educate stakeholders on company initiatives, the water industry and the Veolia brand, including school programs, facility tours and community events.</li><li>Manage local company’s charitable giving program and ensure alignment with corporate goals and policy.</li></ul>Media<ul><li>Foster compelling stories and leads that cultivate journalists’ interest in the Veolia brand.</li><li>Direct social media and digital content that champions the brand and supports local business strategies and goals.</li></ul>Other Key Stakeholders<ul><li>Foster the development of strong working relationships with influential community and civic organizations and elected and municipal officials.</li><li>Ensure that external stakeholders are informed of company practices, business decisions, and programs which impact customers and the community. Build stakeholder loyalty by responding with urgency to requests and concerns.</li><li>Ensure compliance with regulatory requirements and company policies.</li></ul>Crisis Communications<ul><li>Act with expedience to develop and implement customer communications during emergencies. Command the use of multiple tactics and channels, accounting to customer preferences.</li><li>Act as communications adviser for local leadership and foster communications best practices.</li><li>Provide support for other business operations as needed.</li></ul><h4>Qualifications</h4>Education/Experience/Background:<ul><li>Bachelor’s degree in communications, English, journalism, public relations or equivalent is required. Master’s degree preferred.</li><li>10 - 15+ years of experience in increasingly responsible communications leadership roles, ideally with corporate and agency experience and/or within a regulated utility environment.</li><li>Well-rounded communications background, including external and internal communications; executive visibility and thought leadership; issues management and social/digital communications.</li><li>Extensive experience in B2C environment.</li><li>Demonstrated leadership experience and ability to influence others in a complex matrixed organization.</li><li>Excellent communications experience and skills, including professional and creative writing, media relations, government relations, internal and external stakeholder communications, community relations, and public speaking required.</li></ul>Knowledge/Skills/Abilities:<ul><li>Demonstrated success in managing complex challenges with broad scope and scale.</li><li>Proven success in creating and executing high profile communication initiatives.</li><li>Strategic thinker with exceptional communication skills.</li><li>Ability to manage a diverse team and collaborate across a complex matrixed organization.</li><li>Independent and highly motivated with the ability to multi-task in a fast-paced environment.</li><li>Keen understanding of utility regulatory environment.</li><li>Ability to meet and exceed expectations of customers, regulators, elected officials and other key stakeholders.</li><li>Advanced skills in public relations, media, public affairs, advertising and community relations.</li><li>Ability to develop comprehensive communications programs that support local, national and global business objectives.</li><li>Exceptional writing and oral skills with the ability to construct compelling stories that promote the company’s objectives, brand and its employees.</li><li>Strong relationship-building skills with customers, employees, journalists, commissions and other key stakeholders.</li><li>Thorough knowledge of traditional and digital communications tools and tactics, including advertising, social media, email platforms and web content, etc.</li><li>Strong organizational skills and ability to multitask in a fast-paced environment.</li><li>Ability to work with and engage management and employees of all levels.</li><li>Ability to deliver targeted results to specification at cost and on schedule.</li><li>Good balance of technical/task and people/team leadership skills and orientation.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Excellent negotiating, networking, and interpersonal skills.</li><li>Ability to effectively manage external agencies and vendors.</li><li>Intermediate working knowledge of Google Suite.</li><li>Must be available for weekend and evening activities, as needed, including on-call emergency communications assignments.</li></ul>Physical Requirements:<ul><li>Office job location in Paramus, NJ.</li><li>10% travel required.</li></ul><h4>Additional Information</h4>We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Vice President Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the American Express brand through public relations, social media and content development, colleague communications and corporate social responsibility initiatives.The Director, Colleague Communications, will drive the internal communications strategy and activities for American Express’ Enterprise Digital &amp; Data Solutions (EDDS) business. EDDS powers the world's best customer experience and revenue growth through innovative data, digital and marketing products and solutions. The business works closely with other divisions of American Express to develop customer-facing digital experiences, acquire new customers, develop and execute MarTech and data solutions, and more.The person in this role will develop and execute colleague communications strategies for the EDDS business and its leaders to build understanding of the business’ priorities and strategy. They will be responsible for developing content ranging from newsletters, memos, internal intranet content and presentations, as well as supporting the planning and execution of senior leader town halls, internal forums, and other colleague engagement events. They will collaborate with teams in the Colleague Experience Group (HR), legal, and finance functions, as well members of the global CA&amp;C team to bring to life enterprise-wide campaigns and initiatives.&nbsp;This role reports to the Vice President, Digital Innovation &amp; Technology Communications, and is based in New York.How will you make an impact in this role?<ul><li>Develop and execute colleague communications designed to drive engagement and foster connection to the vision and strategy of senior leaders.</li><li>Devise creative ways to enhance the look and feel of written content, multimedia and in-person events.</li><li>Think strategically about how to best leverage available communications channels, including colleague intranet sites, Slack, and email, to drive content engagement.</li><li>Create engaging follow-up content and recaps from colleague events. &nbsp;</li><li>Support the rollout of corporate and global programs and initiatives, including reward and recognition campaigns, leadership development activities and innovation awards.</li><li>Partner with CA&amp;C colleagues across geographies to drive coordination and consistency in global communications.</li></ul><ul><li>Write and edit the Executive Vice President (EVP) of EDDS’s communications to colleagues, including announcements, video scripts, remarks, and other strategic communications as needed.</li><li>Assist with the development and execution of project plans for leadership meetings and colleague town halls, including pre- and post-event communications as appropriate.</li><li>Provide project management and content/editorial support for various EDDS-owned Summits held throughout the year.</li><li>Support communications for the EDDS EVP’s forums with colleagues, including roundtables, Q&amp;A sessions, and other engagement events.</li><li>Plan and execute submissions and recognition of EDDS colleagues in support of the company’s premier&nbsp;award programs.</li><li>Provide data management and measurement to enhance the effectiveness of colleague communications.</li><li>Determine metrics and manage reporting for town halls, leadership forums, colleague roundtables, and other events.</li></ul>Minimum Qualifications<ul><li>Minimum of 8 -10 years&nbsp;of&nbsp;experience in managing colleague communications programs. </li><li>Demonstrated experience leading and driving internal and senior executive communications.</li><li>Demonstrated ability to think strategically and creatively while pushing a variety of projects through to completion.</li><li>Exceptional writer who is able to communicate clearly and effectively across a variety of formats, tones, and audiences, including interpreting technical information into language that is understandable by and compelling to target audiences.</li><li>Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design in support of colleague communications.</li><li>Experience in producing creative events for a large global organization using a variety of multimedia formats.</li><li>Strong knowledge of colleague communications delivery platforms and measurement tools.</li><li>Strong project management experience and relentless attention to detail.</li><li>Self- starter with the ability to manage multiple projects in a fast-paced environment.</li><li>Exceptional collaboration skills and an&nbsp;ability to build relationships with a wide range of internal stakeholders.</li><li>Effective leadership with excellent judgment and people management skills.</li><li>Bachelor’s degree. </li></ul>Preferred Qualification<ul><li>Experience working within a technical organization or environment.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Colleague Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together. This role sits in the global Corporate Affairs &amp; Communications organization and provides corporate communications and public affairs counsel and service to multiple executives in the organization. The Director, Corporate Communications will support in corporate-wide media relations, with responsibility for our strategic CEO communications, executive thought leadership, policy and issues management activities. This position requires strong understanding of the media and corporate communications landscape, excellent writing and project management skills with a high degree of focus on details, strategic enterprise thinking, industry knowledge, agility and experience with crisis and issue management, and an ability to forge strong working relationships across teams.This role reports to the VP, Corporate Communications, and is based in New York.How will you make an impact in this role?<ul><li>Quickly develop a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.</li><li>Support development and execution of proactive media relations strategies to enhance the company’s reputation and visibility of key strategic initiatives.</li><li>Support planning, preparation and execution of CEO communications, including the development of engagement plans, briefing books, talking points, speeches, social media content, presentations, and other content needs across media relations, investor, employee and customer communications.</li><li>Drive coordination of enterprise and executive thought leadership opportunities among the Corporate Affairs &amp; Communications team, including holistically managing executive speaking engagements, business and industry networks, external awards and recognitions. </li><li>Assist with internal and external communications of the General Counsel Organization and Enterprise Strategy group and their senior leaders.</li><li>Effectively and quickly create/edit communications content (press releases, company statements, talking points, FAQs, etc.) in alignment with the corporate narrative.</li><li>Manage issues and crisis communications by demonstrating good judgment, sound positioning, and implementation of decision-making frameworks.</li><li>Help manage incoming media requests and advise business leadership on strategy and tactics.</li><li>Foster relationships with media and support VP of Corporate Communications in her capacity as a spokesperson for the company.</li><li>Monitor, measure and report on media coverage of American Express.</li><li>Partner effectively with communications colleagues and strategic business partners to drive coordination of enterprise-wide communications and thought leadership activities, and ensure consistency in messaging.</li><li>Serve as a relationship manager with public relations agencies and other external partners, including media, event organizers, non-profits and vendors.</li></ul>MinimumQualifications<ul><li>Minimum 7+ years communications/PR experience with demonstrated ability to handle all types of media and corporate communications</li><li>Excellent written and verbal skills</li><li>In-depth communications experience, with expertise in developing and implementing strategic PR and social media programs</li><li>Strong project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment</li><li>Proven track record of exercising sound judgment and clear decision-making under tight deadlines</li><li>Strong interpersonal skills and ability to create connections across functions and levels</li><li>Experience working directly with senior-level executives</li><li>Strong business acumen, analytical and strategic thinking skills</li><li>Excellent judgment and experience in managing crises and issues response </li><li>Demonstrated relationship management skills, particularly in working with PR agencies and other external partners. </li><li>Expert in the use of MS Office products, especially Word and PowerPoint, and able to develop graphics and visual design.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Corporate Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.The Sr. Analyst role is within the US Web Solutions (USWS) team of the Enterprise Comms &amp; Martech Experiences (ECMX) organization of American Express. ECMX is a global team and supports all business units across the enterprise and sits within the Enterprise Digital and Data Solutions group (EDDS). The US Web Solutions team is an operations team and manages acquisition &amp; loyalty marketing related content and digital marketing asset updates on existing web pages of Americanexpress.com and prospect phone channel. This function closely works with the web development teams and supports optimizing the American Express website and the design and implementation of customer experiences which drive profitable Card acquisition for the Consumer and Commercial products. The Sr. Analyst will be primarily responsible for running the day to day operations of the USWS work, and support the leader in ensuring flawless execution, operational consultation, and delivering process efficiencies.&nbsp; The successful candidate will also be responsible for supporting Marketing, Technical and other internal partners in multi-channel online campaigns, translating business needs to Technologies, and providing Subject Matter Expertise (SME) consultations.&nbsp;Responsibilities: <ul><li>Support the day to day operations of the online marketing campaign launches &amp; delivery processes, including on-time delivery, rush requests scheduling, audit support and training.</li><li>Provide USWS process consultation to Marketing and all key stakeholders.</li><li>Act as a liaison between Marketing and internal Technical operations team - translate business needs to our technical partners and explain the overall process to Marketing.</li><li>Deep dive into current as-is operational processes with a challenge the status quo mindset &amp; propose potential opportunities to help drive process improvements</li><li>Support Audit, Training, process documentation, volume forecasting and reporting needs.</li><li>Participate in business-driven projects as Subject Matter Experts of the tool/platform and perform user acceptance training/testing as needed.</li><li>Ancillary responsibilities include supporting other Marketing Capabilities and future capabilities as needed, from web operations standpoint</li><li>Support the leader in all relevant activities.</li></ul>Qualifications:<ul><li>At least 3 years of work experience in marketing/digital operations and understanding/creating process flows for complex business/technical processes</li><li>Excellent organizational and project management skills, and ability to multi-task, operate autonomously, and prioritize effectively are critical</li><li>Strong Relationship Management Skills:Ability to build and maintain positive relationships with Marketing and all other stakeholders.</li><li>Excellent collaboration skills:Proven ability to work effectively in cross-functional teams.</li><li>Strong analytical and reporting skills (Excel Macro/V-look-up) and proficiency with Microsoft Office Suite specifically Visio and power-point.</li><li>Ability to think creatively and problem solve; must have a "can do" attitude.</li><li>Bachelor degree or equivalent experience.Computer Science background is a plus.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

27 Marketing / Communications / PR Jobs in New York, NY, USA