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Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Director - Technology Operations
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;Southwest Tennessee Community College
Department: Infrastructure Services Administration
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Division of Administrative Services is seeking an innovative and experienced Director of Technology Operations to lead the strategic development and operational management of the College’s server and network infrastructure. Reporting to the Deputy Chief Information Officer, this full-time, fiscal-year role is critical in driving technological innovation, maintaining a secure and high-performing IT environment, and aligning technology strategies with institutional goals. This position requires a visionary leader who can oversee the design, implementation, and management of enterprise IT systems, ensuring the College remains at the forefront of technological advancements.
Job Duties
<ul>
<li>
Strategic Planning and Operations
<ul>
<li>Develop and execute a comprehensive IT infrastructure strategy that balances performance, scalability, and security.</li>
<li>Design, implement, and maintain a next-generation network architecture that supports the College’s enterprise operations, ensuring seamless connectivity and system reliability.</li>
<li>Lead the creation and annual revision of an IT Improvement Work Plan covering a two-year horizon, in collaboration with IT and College leadership.</li>
</ul>
</li>
<li>
Infrastructure Management
<ul>
<li>Oversee the management and optimization of enterprise server environments, including cloud services, virtualized infrastructure, and on-premise systems.</li>
<li>Administer and maintain hardware/software maintenance contracts, user access privileges, security protocols, email systems, and unified communication resources.</li>
<li>Lead initiatives to modernize storage, server, and network appliance technologies, with a focus on high availability and disaster recovery.</li>
</ul>
</li>
<li>
Leadership and Collaboration
<ul>
<li>Serve as the system architect, guiding the continuous improvement of the College’s server and network infrastructure.</li>
<li>Provide leadership to IT staff, fostering a culture of innovation, collaboration, and professional growth.</li>
<li>Act as a liaison to external organizations such as EDUCAUSE, TN-Summit, and NetTN, representing the College’s IT interests.</li>
</ul>
</li>
<li>
Technology Research and Deployment
<ul>
<li>Research emerging technologies in cloud computing, cybersecurity, edge computing, and network management tools, ensuring alignment with institutional goals.</li>
<li>Drive the adoption of automation tools and AI-driven IT management solutions to enhance operational efficiency.</li>
<li>Maintain detailed documentation of current deployments, security protocols, and IT processes to ensure compliance and knowledge sharing.</li>
</ul>
</li>
<li>
Process Improvement and Customer Focus
<ul>
<li>Continuously improve IT processes, identifying and deploying strategies to enhance service delivery and operational efficiency.</li>
<li>Maintain strong relationships with internal and external stakeholders, ensuring IT solutions meet the evolving needs of the College.</li>
<li>Monitor and respond to customer needs promptly, presenting a positive and professional demeanor.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or a related field. 
</li>
<li>A minimum of 3 years of leadership experience in IT infrastructure and operations. 
</li>
</ul>
Preferred Qualifications
<ul>
<li>Advanced degree in a related field or MBA. 
</li>
<li>Industry certifications such as CISSP, CCNP, AWS Certified Solutions Architect, or ITIL. 
</li>
<li>Experience implementing hybrid cloud solutions, containerized environments, or AI-powered network management tools. 
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>
Leadership and Strategic Vision 
<ul>
<li>Expertise in strategic planning, resource allocation, and leadership within a complex IT environment. 
</li>
<li>Proven ability to align unit goals with the broader mission of the organization, ensuring team members understand their role in </li>
<li>achieving success. 
</li>
<li>Demonstrated success in fostering an inclusive, collaborative, and high-performing team culture. 
</li>
</ul>
</li>
<li>
Technical Expertise 
<ul>
<li>In-depth knowledge of network technologies (e.g., SD-WAN, IPv6, VLANs, BGP), virtualization platforms(e.g., VMware, Hyper-V), and cloud environments (e.g., AWS, Azure). 
</li>
<li>Familiarity with cybersecurity frameworks (e.g., NIST, CIS) and the implementation of zero-trust architectures. 
</li>
<li>Proficiency in modern IT management tools, including Infrastructure-as-Code (IaC) platforms like Terraform or Ansible. 
</li>
</ul>
</li>
<li>
Communication and Interpersonal Skills 
<ul>
<li>Exceptional verbal and written communication skills, with the ability to tailor content to a wide array of audiences. 
</li>
<li>Ability to develop and maintain strategic partnerships with internal teams, external vendors, and industry organizations. 
</li>
<li>Demonstrated customer focus with a proactive approach to solving problems and enhancing the user experience. 
</li>
</ul>
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      Director - Technology Operations
    

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) US Small Business Marketing team is at the forefront of digital innovation and delivers&nbsp;highly-engaging experiences to prospective business customers. The team strives to attract and convert new business customers through digital touchpoints in order to drive significant revenue growth for American Express. Through the use of innovative paid media tactics and creative, strategic partnerships with leading digital platforms and agencies, and a best-in-class website, the team delivers more than 50% of net new spendacquired from small business customers.The Small Business Prospect Channels team is hiring a Manager of SEO Strategy to develop and implement the SEO roadmap that will accelerate Small Business Card acquisition. The manager will oversee the SEO viability of our amex.com card shop website. Strong candidates should have a good understanding of Core Web Vitals, industry trends, Google SERP evolution, and keyword research techniques. The Manager of SEO Strategy will shape the future vision and evolution of our website and ensure that SEO plays a critical role in content strategy and execution across the site.&nbsp;This is a unique opportunity to join a high-energy team and gain insight into the B2B digital acquisition journey, while partnering closely with various cross-functional partners, including Marketing, Paid Search, tech, and content hubs across the Enterprise.&nbsp;Key Responsibilities:<ul><li>Lead SEO strategy for the Small Business Card site, focused on driving organic traffic and revenue. Work closely with our Card Shop team, tech partners, and external agencies to identify ways of maximizing traffic and optimizing conversion rate</li><li>Develop test &amp; learn curriculum to identify significant SEO optimizations and forward-looking growth opportunities</li><li>Partner with key stakeholders to ensure optimized implementation across all Site pages; this includes managing keyword research, on-page optimization, and improvements to page speed and CWV</li><li>Lead Sr. Analyst on all SEO support, creative, and execution work streams</li><li>Analyze performance data to inform strategy and uncover organic traffic trends</li><li>Champion SEO best practices across the organization to improve search for all Enterprise sites; present learnings regularly </li></ul>Minimum Qualifications:<ul><li>4-6 years digital marketing experience with strong understanding of SEO practices</li><li>Strategic thinker who can identify relevant industry trends and apply them to drive business results and innovation</li><li>Strong project management, storytelling, and organizational skills </li><li>Demonstrated success building, maintaining and leveraging relationships, plus ability to collaborate across cross-functional teams</li><li>Exceptional quantitative skills enabling analysis of large amounts of data to create actionable recommendations with measurable value</li><li>Ability to excel in a fast-paced environment and simultaneously drive and prioritize multiple complex projects</li><li>Detail-oriented with proven ability to deliver flawless execution</li><li>Experience leading and coaching high-performing talent</li></ul>Preferred Qualifications:<ul><li>Technical expertise a plus, including knowledge of technology platforms, systems and capabilities with experience in driving technology projects</li></ul>Educational Requirements:<ul><li>Bachelor’s Degree required</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager SEO Strategy -Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Services (USCS) group is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium and travel space, and delivering exceptional, differentiated customer experiences.&nbsp;Within USCS’ Travel &amp; Lifestyle (TLS) team, the Global Lounge Experiences team is a high impact group, responsible for the strategic definition and delivery of the Global Lounge Collection benefit to Amex’s global premium Card Members.&nbsp;&nbsp;The Global Lounge Collection benefit encompasses the Centurion Lounge network and access to network lounges through partnerships (i.e., Delta, Priority Pass).The Director, Lounge Operations and Servicing, is responsible for the end to end operations of Centurion Lounges and Centurion New York. This individual will partner with the Vice President &amp; peer Director of Lounge Operations and Servicing, as well as the Centurion Lounge Center of Excellence and Global Lounge Collection Benefit Management teams, to maintain our leadership position in the lounge business through developing best-in-class servicing standards, optimizing our supplier and operator relationships, leading a team of frontline colleagues across the network and collaborating with key internal partners to effectively operate the network.This is an excellent opportunity for a strong people leader with a strong operations track record who is interested in driving optimization strategies in a fast-paced and premium environment.Key Responsibilities:<ul><li>Lead a high performing team of frontline colleagues around the world and inspire a strong, close-knit team culture to drive engagement and customer satisfaction in a diverse and inclusive environment.&nbsp;</li><li>Manage operator relationships for the Centurion Lounge network and maintain KPIs to measure and improve servicing and financial performance.</li><li>Identify trends and areas for improvement based on customer and colleague feedback, and take proactive measures to enhance the customer experience.</li><li>Develop and execute talent management strategy including hiring, onboarding and training plans for the frontline colleagues.</li><li>Drive strong relationships with Global Supply Management, Global Real Estate, and Global Advertising &amp; Brand Management to effectively manage procurement and real-estate processes related to the Centurion Lounge operations.</li><li>Closely partner with Global Lounge Collection Benefit Management team in optimizing the near &amp; long-term strategy for the Centurion Lounge network.</li><li>Identify and mitigate potential risks related to health &amp; safety, customer interactions and data security, and lead with a clear understanding of company’s code of conduct.</li><li>Collaborate with the Centurion Lounge Center of Excellence to identify opportunities for process improvements and quality gains.</li><li>30% travel required (as conditions allow and to be aligned in partnership with leader)</li></ul>Qualifications:<ul><li>10 years of experience in operations, travel, or hospitality related industry</li><li>Exceptional people leader and reliable teammate with tangible history of developing large teams and building a highly effective and results-driven culture</li><li>Strong customer first mindset, with the ability to prioritize customer needs while balancing operational requirements</li><li>Creative innovator with the ability to combine best practices with new ideas to create compelling experiences for customers to deepen their engagement</li><li>Highly motivated self-starter, with a sense of purpose, positive attitude and an agile approach - ability to shift priorities with changing internal and external environment</li><li>Success partnering across complex organizations to drive change</li><li>Prior leadership experience in global business operations, customer service, lounge, travel or hospitality related business with understanding of the luxury space&nbsp;</li><li>Strong interpersonal skills with the ability to influence and manage expectations across large cross-functional teams, senior leaders and external stakeholders</li><li>Executive level communications and presentation skills</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Lounge Operations & Servicing

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Verifications &amp; Authorizations Supervisor is responsible for supervising the daily operations of insurance verification and authorization processes including nursing home room and board invoicing and Medicaid eligibility screening processes. This position is also responsible for ensuring compliance with CHS policies and procedures in addition to providing administrative oversight of these activities as they relate to revenue cycle and related systems.Qualifications:<ul><li>Associates degree or an equivalent combination of experience and education&nbsp;</li><li>Minimum of three (3) years of related insurance verification and authorization experience, preferably in a Hospice environment</li><li>Minimum of one (1) year of supervisory experience</li></ul><ul><li>Strong supervisory skills including training, ensuring that departmental policies and procedures are implemented and consistently followed</li><li>Excellent customer service skills, interpersonal skills, ability to work independently, ability to work with a team, critical thinking, organizational skills, and knowledge of regulatory requirements appropriate for the position</li><li>Knowledge of Hospice billing and regulations preferred</li><li>Ability to work in a fast-paced environment, remaining proactive, detailed oriented, resourceful and efficient, with a high level of professionalism</li><li>Strong computer skills with Excel, Word, PowerPoint, and database</li><li>Excellent written and verbal communication skills</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Leadership Success Factors:<ul><li>Communication.&nbsp; Express thoughts and ideas clearly.&nbsp; Adapt communication style to fit audience.</li><li>Initiative.&nbsp; Originate action to achieve goals.</li><li>Adaptability.&nbsp; Can adapt to changing circumstances and handle unexpected situations.</li><li>Judgment.&nbsp; Make realistic decisions based on logical assumptions, factual information and in consideration of organizational resources.</li><li>Planning, Organizing and Controlling.&nbsp; Establish course of action for self and/or others to accomplish a specific goal; plan proper assignments of personnel and appropriate allocation of resources.&nbsp; Monitor results.</li><li>Leadership.&nbsp; Use appropriate interpersonal styles and methods in guiding others.</li></ul><ul><li>Ethics.&nbsp; Model highest standards of conduct and ethical behavior, adopting a strong position against fraud and abuse.</li><li>Regulatory Compliance: &nbsp;Educate and monitor staff regarding their own and the Organization's responsibilities for regulatory compliance.</li></ul>Job Responsibilities: <ul><li>Provide training, feedback, and ongoing support to assigned team members including identifying areas of improvement and ensuring that team members have the necessary resources and tools to perform their job duties.</li><li>Ensure compliance with regulatory requirements and stay up to date with changes in regulatory requirements.</li><li>Review and report on performance metrics related to insurance verification and authorization to identify trends and patterns.</li><li>Assist with pre month-end and month end close processes to ensure accurate claim generation.</li><li>Ensure timely submission of accurate time sheets and approve payroll.&nbsp; Manage productivity of assigned direct reports, ensuring continuity of operations and adequate coverage.</li><li>Resolve escalated issues related to insurance coverage, authorizations, and nursing home room and board</li><li>Ensure accuracy and completeness of insurance verification, authorization and nursing home invoicing</li><li>Perform regular review of policies and procedures to ensure they remain up to date and are consistently followed; Proactively identify changes that need to be made.</li><li>Proactively communicate issues and suggestions for process improvements to the Manager of Front End Revenue Cycle; Support Manager of Front End Revenue Cycle with various initiatives and goals.</li><li>Serve as subject matter expert for systems utilized in area of responsibility.</li><li>Performs other duties as assigned.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Supervisor, Verification and Authorizations

<h4>Introduction</h4> Are you a current State of Connecticut,&nbsp;Department of&nbsp;Social Services (DSS) employee looking to take that next step in your career? If so, we have just the role for you! At the DSS we are currently recruiting for a Health Program Supervisor to join our team in the Division of Health Services, Integrated Care, Pharmacy Unit, located in Central Office; 55 Farmington Avenue, Hartford, CT. What We Can Offer You: <ul><li>Visit our&nbsp;newState Employee Benefits Overview&nbsp;page!</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both&nbsp;America's Best Employers by State&nbsp;and&nbsp;Best Employers for New Grads&nbsp;in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees</li></ul> Position Highlights&nbsp; <ul><li>Full-time, first shift, 40 hours per week</li><li>Monday – Friday; 8:00 a.m. – 4:30 p.m.</li></ul> Your role as a&nbsp;Health Program Supervisor In this role we will entrust you to supervise&nbsp;professional staff in the implementation of programs in our Division of Health Services, Integrated Care, Pharmacy Unit. Who We Are The Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.&nbsp; Within DSS, the Division of Social Work administers services to a variety of populations including older persons, families and individuals experiencing crisis, and persons with disabilities.&nbsp; Programs include, Protective Services for the Elderly, Domestic Violence Support Services, Social Work In-Home Supports and the Conservator of Person and Estate. We hope you pursue joining our team and encourage you to detail your related&nbsp;experience on the application! <h4>Selection Plan</h4> In order to be considered for this job opening you must be a current State of CT employee of the agency listed above&nbsp;for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.&nbsp; For Assistance in Applying: Please&nbsp;read&nbsp;or&nbsp;watch&nbsp;our&nbsp;Applicant Tips on How to Apply! Application Process: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.&nbsp; In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>. Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut. Selection Process: This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error. During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency. For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other. Read through this helpful link to&nbsp;prepare for your interview. Contact Information: Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.&nbsp; Should you have any questions pertaining to this recruitment, please contact Ethan Ives at&nbsp;<a href="mailto:Ethan.Ives@ct.gov" target="_blank">Ethan.Ives@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state health program or project this class is accountable for supervising professional staff in the implementation of one or more specific health programs for which this class retains full accountability. <h4>EXAMPLES OF DUTIES</h4> The specific duties and responsibilities of this generic class vary widely, depending on the nature of the program and the point that it is at in the life cycle of the program. Typical examples of duties include the following:&nbsp; <ul><li>Schedules, assigns, oversees and reviews work of staff;&nbsp;</li><li>Provides staff training and assistance;&nbsp;</li><li>Conducts performance evaluations;&nbsp;</li><li>Determines priorities and plans program work;&nbsp;</li><li>Establishes and maintains program procedures;&nbsp;</li><li>Develops or makes recommendations on development of policies and standards;&nbsp;</li><li>Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;&nbsp;</li><li>Prepares reports and correspondence;&nbsp;</li><li>Plans, organizes, directs and monitors implementation of one or more specific statewide health programs or projects retaining full accountability for program as functional manager of program(s);&nbsp;</li><li>Supervises or personally handles public relations;&nbsp;</li><li>Estimates costs of a program;&nbsp;</li><li>Develops a budget;&nbsp;</li><li>Controls and reviews expenditures;&nbsp;</li><li>Oversees and negotiates contracts and grants with subcontractors;&nbsp;</li><li>Negotiates and accountable for actively pursuing continuity of funding received by program;&nbsp;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of <ul><li>purposes, plans, objectives and programs of public health agencies including changing pattern of preventive medicine and environmental health;&nbsp;</li><li>relationships between risk factors and incidence of health problems;&nbsp;</li><li>changing aspects of social-medical philosophies;&nbsp;</li><li>state and community organizations and programs involved in field of public health;&nbsp;</li></ul></li><li>Knowledge of research and design methodologies;&nbsp;</li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li><li>Ability to analyze, evaluate and interpret data;&nbsp;</li><li>Supervisory ability.</li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of professional experience in a health organization. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> One (1) year of the General Experience must have been at the advanced working level in health care program administration, a health systems agency or other health care organization in at least one of the following areas: <ul><li>grant writing or monitoring;</li><li>formal program planning, development, management or evaluation;</li><li>program consultation.</li></ul> NOTE: <ul><li>For state employees this experience is interpreted at the level of a Health Program Associate.</li><li>A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.</li></ul> <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in health education, hospital administration, public administration or public health may be substituted for one (1) additional year of the General Experience.</li><li>For state employees one (1) year as a Health Program Associate may substitute for the General and Special Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Experience with pharmacy claims processing system including Prior Authorization, Medical Necessity review, eligibility, Pharmacy Client Lock-ins, and Fair Hearings</li><li>Experience with Opioid Related prescription treatments&nbsp;</li><li>Experience with healthcare claims related to pharmacy issues</li><li>Experience with triaging complaints, disputes and conflict resolution</li><li>Experience with organizing and sustaining the implementation and integration of non-clinical aspect of health programs and/or projects</li><li>Collaboration Skills</li></ul> <h4>SPECIAL REQUIREMENTS</h4> Incumbents in this class may be required to travel. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Health Program Supervisor(Hybrid)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.<h2>What will I do?</h2><ul><li>The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment.&nbsp;</li><li>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.</li><li>Our Sales Associates provide an exceptional customer experience, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</li></ul><h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li></ul><h2>&nbsp; Accelerate Forward: Months 4+</h2><ul><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process. The Associate will strive to deliver on the “check within an hour” promise of the We'll Buy Your Car program. This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased..Job Responsibilities:<ul><li>Responds to incoming leads through AutoNation and third-party websites, by phone, internet and walk-in traffic</li><li>Utilizes all available resources to identify and engage private parties looking to sell their vehicle</li><li>Set up appointments with potential customers to visit the dealership for an appraisal</li><li>Executes the AutoNation We'll Buy Your Car Same-Day Payment process</li><li>Reviews vehicle condition reports and inspects vehicles onsite</li><li>Interacts with customers throughout the day, both in person and over the phone</li><li>Refer customers who prefer to trade-in instead of selling their vehicles to the sales team</li></ul>Qualifications:<ul><li>High School diploma or equivalent</li><li>Extremely self-motivated</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication, prospecting, and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul>Physical Requirements:<ul><li>Ability to sit and stand for prolonged periods of time</li></ul>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the candidates for this job. Candidates may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.***This position is commission based. The average compensation for this position is from $2 858 - $7,757 Monthly***<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Vehicle Acquisition Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Hyundai Sales Porter-New/Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>Pay rate starts at $17.00 per hour.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Porter

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate Plus

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer..<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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