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Company Description About Veolia North America A subsidiary of Veolia group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> . Job Description Targeted Annual Pay Range: Minimum of $150,000.00 to a maximum of $200,000.00 BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. POSITION PURPOSE: Identifies, develops and executes long-term, integrated industrial/ municipal contracts for Veolia, meeting targets for business type, risk profile and pricing. Maintains a sufficient balance of prospects in the pipeline to ensure continuity of sales. PRIMARY DUTIES / RESPONSIBILITIES: <ul><li>Leads the sales process, with support as necessary, by seeking business opportunities by interviewing customers, other suppliers and colleagues in other regions</li><li>Researches the customer and partners of the customer and identifies the decision makers, procurement processes, and any history they may have had with Veolia.</li><li>Interprets customer requirements and determines which products best meet those requirements.</li><li>Recommends new products and applications for emerging developments in respective market segments. Works with Veolia Engineering and Operations to adapt existing products to market needs.</li><li>Prepares and makes sales presentations focusing on value to customer. Coordinates visits from Veolia technical staff and upper level management to customer where necessary. Arranges customer visits to Veolia facilities and in-house installation demonstrations.</li><li>Works with customer engineering/technical staff to get actual specifications, ensuring that the needs and expectations of the customer are clarified and communicated. </li><li>May manage internal technical audit and internal approvals for project.</li><li>Manages and participates in proposal preparation, pricing and presentations to customers. Conducts proposal meetings, assign tasks and set deadlines, tracks progress, communicates and compiles information from involved departments and ensures that customer requirements and deadlines are met.</li><li>Automates processes where possible and ensures that historical data can be recaptured and utilized for future proposals where appropriate.</li><li>Leads negotiation with the customer including preparation of agreements and possible structuring of financing solutions. Maintains a close liaison with other members in the Veolia team including operations, finance, legal, insurance, risk management, etc.</li><li>Maintains current business development database. Prepares monthly reports and internal memos in a timely manner, to communicate and outline opportunities, to take corrective actions to resolve issues before they become problems and to assist with forecasting.</li><li>Keeps abreast of new products, specifications, and industry trends, competitor strengths and weaknesses and communicates new information to colleagues. Attends industry sponsored trade shows and seminars. Communicates potential opportunities to other Veolia locations and business units.</li></ul> PHYSICAL REQUIREMENTS / WORK ENVIRONMENT Work Environment: Spends most of time in an office environment. Spends 50% of time in customer office locations. Spends 30% of time coordinating sales activities in market area. Travels 65 - 75% of the time. Possible Work Hazards: May be exposed to possible operations hazards including dust, fumes, toxic and caustic chemicals, rotating machinery, high pressure, hot or cold work temperatures, slippery surfaces, water and electrical hazards. Physical Demands: Amount of time spent - Standing 25%, Sittin 50%, Walking 25%. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Is occasionally required to stoop, kneel, or crouch and enter confined spaces. May be required to use stairs. ladders, catwalks and supports at heights of 50 feet above the ground. May occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Requires close visual observation to detect process non-conformance and machine malfunction. Qualifications Education / Experience / Background <ul><li>Bachelor's degree in Engineering preferred in order to interpret customer technical requirements and determine best fit or equivalent technical and commercial experience.</li><li>Typically has at least ten years progressive sales experience in a related field with a proven track record and demonstrated aptitude with complex business transactions, pricing and project finance, financial models and spreadsheets. Demonstrates effective technical and proposal writing.</li></ul> Knowledge / Skills / Abilities <ul><li>Ability to review, comprehend and negotiate complex legal contracts (with Attorney support).</li><li>Knowledge of the operation of: give specifics here - types of plants - types of projects</li><li>Knowledge of Veolia business, services offered, capabilities and inter-relationship with other divisions in the Veolia Group. </li><li>Knowledge of potential customers in the target markets within geographical focus area with a network and relationships with potential customers, national trade organizations, engineering and construction firms, equipment vendors, financiers.</li><li>Knowledge of competitors in target markets, together with an appreciation of their strategies, strengths and weaknesses. </li><li>Knowledge of assigned markets, prices, legislation, suppliers, influences, contract structures.</li><li>Demonstrated understanding of internal economic factors (cost, margins, profit impact of decisions) and external economic factors affecting assignment areas.</li><li>Demonstrates effective project planning and organizational skills and effective use of time and resources to accomplish work and ability to meet deadlines.</li><li>Demonstrated ability to prepare accurate, timely, effective, complete and easily understood written communications, reports and presentations for management, clients and the general public.</li><li>Demonstrates a high level of interpersonal, verbal, persuasion, presentation, and relationship building skills in order to effectively communicate with all levels of internal and external contacts.</li><li>Ability to modify communication and presentation style in order to relate to a variety of people and personalities.</li><li>Must be proficient in the use of word processing, spreadsheet, and presentation software.</li><li>Demonstrated commitment to compliance with applicable laws and regulations, the Company's Code of Business Conduct and other Company policies and procedures.</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.</li></ul> Required Certification / Licenses / Training <ul><li>Must have a valid driver's license with a safe driving record if operating company vehicles.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Business Development Manager

Initial Posting Date: 10/15/2024Application Deadline:10/23/2024Agency:Oregon Health AuthoritySalary Range:$4,639 - $7,097Position Type:EmployeePosition Title:Facility Operations Specialist 1Job Description:The Pendleton Cottage, a division of theOregon Health Authority, has an exciting opportunity for aFacility Operations Specialist 1to join a dynamic team dedicated to maintaining a safe and functional environment for individuals recovering from mental illness. Pendleton Cottage is a residential care facility with 16 beds focused on person-centered, psychiatric treatment for adults, while promoting wellness and community integration.What you will do!As theFacility Operations Specialist 1, you will be responsible for planning, coordinating, and scheduling facility maintenance and projects for Pendleton Cottage and the surrounding Oregon State Hospital property. This role includes overseeing the general upkeep of buildings and grounds, coordinating contractors for maintenance and repairs, and ensuring compliance with ADA standards, energy conservation programs, and safety regulations. You will also play a key role in tracking budgets, project timelines, and ensuring that the facility operates smoothly and safely.Responsibilities include:<ul><li>Inspecting and maintaining buildings, grounds, and systems (HVAC, electrical, plumbing) to identify deficiencies and coordinate necessary repairs.</li><li>Managing preventive maintenance schedules and ensuring contracted trade workers perform tasks in line with agreements.</li><li>Operating within the OregonBuys system for purchasing services and supplies, including preparing project budgets and cost estimates.</li><li>Coordinating permits, inspections, and compliance with relevant regulations.</li><li>Maintaining accurate records of maintenance logs, contracts, and project details.</li><li>Ensuring a safe work environment by resolving indoor air quality issues, ADA compliance, and energy conservation efforts.</li></ul>What’s in it for you?We offer a collaborative and inclusive work environment where your contributions make a meaningful impact. You will work alongside a dedicated team in a role that offers:<ul><li>Full medical, vision, and dental coverage (95-99% paid for full-time employees).</li><li>8 hours of paid sick leave per month, 8 hours of vacation per month, and 24 hours of personal leave each year.</li><li>11 paid holidays per year.</li><li>Pension and retirement plans.</li><li>Eligibility for theStudent Loan Forgiveness Programfor federal student loans.</li></ul>Oregon Health Authority (OHA) values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. Our vision is to establish a health system where everyone can achieve their full potential without being disadvantaged by race, ethnicity, disability, or any other social factors. OHA’s goal is to eliminate health inequities by 2030.Minimum QualificationsA Bachelors degree in building construction, industrial engineering or related field AND one year of experience planning, scheduling, or coordinating facility system maintenance and construction projects; OR Four years of experience planning, scheduling or coordination facility system maintenance or construction projects.Special Qualifications<ul><li>Experience managing facility maintenance or projects, including preventive maintenance, budgeting, and coordinating with contractors.</li><li>Familiarity with state and local building codes, security systems, and commercial building renovation.</li><li>A valid Oregon driver’s license.</li></ul>How to Apply:<ul><li>Complete the online application via the Workday system.</li><li>Submit your resume and cover letter.</li><li>Please ensure you provide complete and up-to-date information, as this will be used for salary determination based on Oregon’s Pay Equity Law.</li></ul>Additional Information:<ul><li>This position is represented by SEIU and is open until filled.</li><li>Applicants may be subject to background checks, criminal records checks, and pre-employment drug testing.</li></ul>For questions or assistance, please contact&nbsp;Barry Leinat 503-440-6484 or <a href="mailto:barry.lein@oha.oregon.gov" target="_blank">barry.lein@oha.oregon.gov</a>The Oregon Health Authority is an equal opportunity employercommitted to diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds and do not discriminate based on any protected status.

Oregon Health Authority

Facility Operations Specialist 1

Initial Posting Date: 10/15/2024Application Deadline:10/29/2024Agency:Oregon Health AuthoritySalary Range:$6,901 - $10,161Position Type:EmployeePosition Title:Children’s Behavioral Health Clinical Review Coordinator (Operations &amp; Policy Analyst 4)Job Description:Do you have an interest in helping Oregonians in need by assisting Providers with health service authorization requests? Do you have experience using clinical knowledge and experience to support and respond to the needs of children, youth, and young adults navigating complex health needs? We look forward to hearing from you!Click Here to view a Dashboard of all current recruitments for the Behavioral Health Division, Medicaid Division, and the Office of Data Strategy &amp; Operations (which were previously all part of OHA's Health Systems Division). The specific positions associated with this posting are listed under REQ-167444. The dashboard identifies the business area (“Section”) and Unit for each position and also provides a link to a position description to offer you greater context for the role. Section 1 of the position description outlines Position Information, including Work Location and Supervisor Name. Section 3 outlines the Description of Duties.This posting will be used to fill one (1) permanent, full-time position. This position is classified as Management Service and is not represented by a union.Work Location: Salem/Marion or Portland/Multnomah; hybrid positionWhat you will do!The Children’s Behavioral Health Clinical Review Coordinator (BHCRC) provides comprehensive clinical professional consultation regarding which behavioral health condition and clinical treatment combinations are covered under the Oregon Health Plan (OHP) and assists providers in determining if and which alternative clinical treatments would be covered by the OHP. The BHCRC references Oregon Administrative Rules and Health Evidence Review Commission guideline notes to establish a consistent baseline of OHP benefits when addressing requests for OHP coverage of health services. In addition, the BHCRC is responsible for reviewing prior authorization requests for services, equipment, and supplies, using their clinical knowledge and experience to interpret submitted clinical records to verify that the services, equipment, or supplies being requested are covered by the OHP. The BHCRC is also responsible for supporting the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) program by identifying and approving medically necessary and medically appropriate services for members younger than 21 years. In addition, the BHCRC identifies occurrences where it is appropriate to approve benefit coverage of other services, equipment, or supplies by exception to existing agency guidance when they are deemed medically necessary, medically appropriate as well to collaborate on agency rule, policy, and guidance development to ensure that guidance supports the health needs of OHP recipients.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dental benefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a> &nbsp;</li><li>Paid Leave Days:<ul><li>11 paid holidays each year</li><li>3 additional paid "Personal Business Days" each year</li><li>8 hours of paid sick leave accumulated every month</li><li>Progressive vacation leave accrual with increases every 5 years</li></ul></li><li>Pension and retirement programs</li><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li><li>Click here to learn more about State of Oregon benefits.</li></ul>OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience or education equivalent to eight years of experience professional-level evaluative, analytical and planning work.NOTE:A degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program will substitute for some required experience:<ul><li>An Associate’s Degree is equal to 18 months of experience.</li><li>A Bachelor's Degree is equal to three years of experience.</li><li>A Master’s Degree is equal to four years of experience.</li><li>A Doctorate Degree is equal to five years of experience.</li></ul>Desired Attributes<ul><li>Active clinical Oregon licensure through one of following licensing boards: The Oregon Medical Board, The Board of Licensed Social Workers, The Oregon Board of Licensed Councelors and Therapists, The Oregon State Board of Nursing Licenses, or The Health Related Licensing Boards. </li><li>Experience in advancing health equity, including effective delivery of culturally responsive and inclusive services, evidence of ongoing development of personal cultural awareness and humility, and knowledge of social determinants of health and their impacts on health outcomes.</li><li>Experience supporting the development and implementation of policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.</li><li>Experience factoring in the perspectives of diverse populations most harmed by social injustice and inequities including communities of color, immigrant groups, the disability and neurodivergent communities, veterans, older adults, individuals identifying as LGBTQIA+ and other communities that have been traditionally marginalized. </li><li>Specific knowledge of health services delivery systems; government health benefit programs, particularly Medicaid; and client rights related to those programs.</li><li>Knowledge of Oregon's Behavioral Health System and relational landscape of key partners, providers, community based organizations, and advocacy groups.</li><li>Knowledge and understanding of the full continuum of behavioral health care, with specific understanding of the cross section between behavioral health, community corrections and systemic racism.</li><li>Specific knowledge and experience referencing and applying Oregon Administrative Rules and Oregon Revised Statutes, other applicable regulations, and program requirements.</li><li>Clinical experience working across multiple levels within the behavioral health continuum of care including with children and youth, i.e. outpatient, and/or acute, and/or residential.</li><li>Experience applying clinical knowledge drawn from a broad education in the social and clinical sciences to recognize the most effective, clinically appropriate health care services necessary to promote a person's optimum health and well-being.</li><li>Experience with individual patient advocacy and supporting the acquisition of medically necessary health services.</li><li>Strong communication skills across a variety of forms that demonstrate the ability to facilitate appreciative inquiry, foster trust and transparency, and promote human-centered change management.</li><li>Experience communicating qualitative and quantitative information, verbal and written, that are accessible to and understood by audiences with different levels of comprehension or interest and that are culturally responsive, inclusive, and appropriate.&nbsp; </li><li>Ability to navigate complex relationships; ability to demonstrate collaborative problem-solving skills, consensus-building and solution driven approaches.&nbsp; </li><li>Ability to demonstrate skilled use of collaboration tools such as Microsoft Teams, SharePoint, and Smartsheet.</li></ul><h4>How to apply:</h4><ul><li><h4>Complete the online application</h4></li><li><h4>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.</h4></li><li><h4>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</h4></li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie Mitchell at Voice: [503-979-7679] (TTY 711) or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users &nbsp;may dial 711 or 1-800-735-2900.For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.</li><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.</li><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Children’s Behavioral Health Clinical Review Coordinator (Operations & Policy Analyst 4)

Salary Range:&nbsp;&nbsp;$67,186.00&nbsp;(Min.) -&nbsp;$87,342.00&nbsp;(Mid.) -&nbsp;$107,498.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Supervisor of the Customer Solution Call Center is responsible for the development of a successful and cohesive Call Center unit, with a high level of productivity to achieve the department's overall performance metrics, and to meet and/or exceed member satisfaction.&nbsp;The position supervises all aspects of running an efficient &nbsp;team, including hiring, supervising, coaching, training, disciplining, and motivating direct-reports.<h4>Duties</h4>Supervision of day to day activities of Member Services and Provider Relations &nbsp;Representatives, including but not limited to: Providing direction, monitoring of staff performance and skillsets for consistency and improvement for all line of business. Handling all questions/issues raised by staff. Developing tools and procedures on training of staff. Recommending process improvement processes. Preparing and analyzing call center statistical reports. Monitoring of skillsets for consistency. Ensuring quantity/ quality is met for overtime. Ensures staff utilizes the NICE system to conduct target audits on incoming call activity and overtime activity. Prepare and review daily unit quality reports, analyze data and submit recommendations for improvements. Develop tools and procedures for the training and cross-training of staff, including but not limited to job aids and departmental and organizational policies and procedures.Develop and maintain a positive working relationship with all business partners to ensure optimum member care and satisfaction. &nbsp;Responsible for the daily workflow and leading the work of assigned staff. &nbsp;This role will mentor, coach, act as a resource and provide feedback on performance of assigned staff.Serve as a leader and role model as well as a technical and informational resource for staff and peers. Foster a culture that encourages employee contributions. Observe calls and assist representatives with any complex issues which may result from a call. Plan, organize and supervise the activities of the Member Services Representatives. Constant review of adequate skill-set assignment, lunch and breaks.Increase efficiency by closely monitoring the CISCO Phone System. Analyze reports to identify trends and improve work flow processes.&nbsp;Ensure telephone and correspondence responses comply with departmental, organization and regulatory agency requirements. Ensure all L.A. Care phone lines, IVR, ACD, MHC, MEIS and QMEIS systems are functioning properly for the Call Center.Ensure department compliance with regards to Health Insurance Portability and Accountability Act (HIPAA) regulations related to protection of personal history information. (PHI).Perform other duties as assigned.<h4>Duties Continued</h4><h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required:At least 4 years of customer service experience. At least 2 years of leading process, program, or staff or supervisory experience in a customer service environment.Equivalency:&nbsp; Completion of the L.A. Care Management Certificate Training Program may substitute for the supervisory/management experience requirement.<h4>Skills</h4> Required: Must have knowledge with all of products including Medicare and a good understanding of service to the disadvantaged population, seniors, or people with chronic conditions or disabilities.Expected to work independently within the department's established guidelines, policies and procedures. &nbsp;Excellent communication skills, strong analytical, coaching/mentoring skills, team building and the ability to work effectively with diverse team members. &nbsp;Ability to troubleshoot problem areas and recommend effective alternative solutions to handle irate callers, and provide optimal customer service for internal and external customers. &nbsp;Able to multitask and to streamline day to day operations, policies and procedures.&nbsp;Advance PC skills including Excel and Access.Knowledgeable in medical terminology and have prior ACD experience.&nbsp;Preferred: Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center, Call Center Manager, Call Center Supervisor, Medicare, Customer Service, Healthcare

L.A. Care Health Plan

Supervisor, Customer Solution Call Center

Manager, Operations, Neiman Marcus Paramus, NJAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for an Operations Manager who will oversee and direct the operations function within the boutique. They are the expert on all Standard Operating Procedures, systems and tools and ensuring the smooth running of operations to enable the ultimate client experience. They will work closely with the Boutique Leaders by imparting critical business knowledge.What impact you can create at CHANEL:<ul><li>Own all operational functions within the Boutique, including Inventory Control, Shipping and Receiving, Alterations, Facilities Management, Security, Resource Planning/Staffing, Compliance, and Expense Management</li><li>Collaborate with Home Office Retail Operations team to develop and execute strategic initiatives focused on increasing operational efficiency</li><li>Lead all operationally aligned staff, coaching, and inspiring the team to deliver flawlessly</li><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork</li><li>Be the ultimate expert on all Standard Operating Procedures, Systems and Tools to act as a resource for entire Boutique Team</li><li>Leading a team through various projects and taking initiative</li><li>Managing a budget and forecasting expenditures for a multi-faceted Mutli-Brand Boutique</li></ul>You are energized by <ul><li>The history and heritage of The House of CHANEL</li><li>Utilizing your organizational and attention to detail skills within multi-task projects in a dynamic, fast paced environment</li><li>Building collaborative partnerships and relationships&nbsp;&nbsp;</li><li>People&nbsp;leadership and development&nbsp;&nbsp;</li><li>Fostering a meaningful client&nbsp;experience&nbsp;centered around inclusion and connection&nbsp;&nbsp;</li><li>Being comfortable in the middle of complexity and ambiguity&nbsp;&nbsp;</li><li>Creativity and innovation by testing, learning, and taking new risks&nbsp;</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively</li><li>Understanding of, and passion for client experience</li><li>Excellent communication skills</li><li>Foreign language skills are preferred but not required</li><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 5 years of related experience</li><li>Bachelor’s degree (preferred)</li><li>Ability to lift 15 lbs.</li><li>Boutique Management: Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $80,000 through $105,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits, and perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund</li><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days</li><li>401K and other incentives</li><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.</li><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>Chanel Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Fondation Chanel<ul><li>Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.&nbsp; Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.&nbsp;&nbsp;&nbsp;</li><li>For more information, please navigate to the Fondation Chanel website here</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Chanel

Manager, Operations, Neiman Marcus Paramus, NJ

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day– from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.The Global Card Issuance team leads suppliers and is responsible for managing the manufacturing, personalization, delivery, and replacement servicing of all propriety card products globally. The successful candidate will focus on projects in the US region, which includes new product launches, refreshes, other operational uplifts and enhancements as needed. This position provides the opportunity to work with business partners across the company including marketing, brand, compliance, technologies and internal card issuance teams with the goal of delivering on several top enterprise priorities. This B30 role reports into the Card Issuance Manager of US Projects.How will you make an impact in this role?<ul><li>Works closely with business teams to understand project requirements and ensure timelines are aligned across all teams</li><li>Lead the E2E project management across several initiatives with internal and external partners</li><li>Support process enhancements in the US while keeping Global impacts in mind</li><li>Partners with vendors to implement project requirements</li><li>Influences teams across projects to streamline and enhance processes as projects are being implemented</li><li>Identify, assess, and develop ideas to improve existing processes or establish new processes</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in Business or related field and a minimum of two years relevant experience in project management</li><li>Experience in project management and working with agile tech teams required&nbsp;</li><li>Ability to communicate and build strong relationships across multiple levels of leadership</li><li>Results driven with the ability to effectively manage multiple initiatives to completion</li><li>Strong interpersonal skills with the ability to work independently or in teams</li><li>Strong sense of personal accountability and demonstrated self-starter</li><li>Career oriented with the desire to grow</li><li>A detail orientated individual with the ability to remain organized in a fluid environment</li></ul>Preferred Qualifications<ul><li>PMP or Project Management certification is a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Project Analyst II- US Operations Projects (Global Card Issuance)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Non-Certified Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Non-Certified Automotive Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Detail Technician is responsible for cleaning the interior and exterior surfaces on sales and service vehicles as well as new and used inventory in a safe and efficient manner. &nbsp; &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Operate automated car wash to remove surface dirt on vehicles</li><li>Vacuum all interior surfaces, spot-clean textile stains, and clean solid surfaces</li><li>Clean exterior surfaces using cleaners, mechanical buffers and polishing compounds</li><li>Maintain inventory of cleaners, compounds and tools to properly and efficiently complete assigned work</li><li>Perform minor body repair of scratches and blemishes using buffers and/or wet sanders</li><li>Attend periodic production meetings as needed or directed by managers</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Excellent verbal and written communication skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Ability to operate an automobile</li></ul>This position pays $18-$22 an hour.The expected annual salary for this role is between $17.76 - $30.37, dependent upon each candidate’s unique experience and qualifications.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Detailer

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Vehicle Acquisition Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Parts Retail Associate position has the opportunity to interact with hundreds of customers to assist them in purchasing automotive parts. The goal is to create an exceptional buying experience to build customer loyalty to AutoNation. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.</li><li>Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.</li><li>Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Provide customers with needed information and offer additional sales opportunities.</li><li>Create and maintain merchandising display to promote product sales.</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Parts Retail Sales Associate is measured by achieving:</li><li>Achieve Parts Sales Targets</li><li>Achieve Customer Satisfaction Targets&nbsp;</li><li>What are the requirements for this job?</li><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>One year of experience in an automotive parts department.</li><li>One year of sales experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

1,929 Procurement / Operations Jobs