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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Certified Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As the Operations Manager you will shape and guide a fast-growing, dynamic Automotive Service startup. Your primary responsibilities will be to oversee AutoNation Mobile Service field operations in your territory. You will ensure that AutoNation Mobile Service's strategic vision is executed in a highly efficient, measurable, and scalable manner. You will grow and manage a high-performing service delivery team and strongly collaborate across the entire organization to achieve growth and profitability targets..<h2>WE WILL DEPEND ON THIS PERSON TO</h2><ul><li>Review the work forecasts and determine productivity requirements to during the day to meet the overall regional objectives</li><li>Optimize the market coverage in your area and service areas of the existing AutoNation Mobile Service vans</li><li>Run daily stand-ups with the technicians at the HUB</li><li>Develop and execute fleet service standard operating procedures</li><li>Manage, motivate and grow the technician workforce with focus on required technicians’ skill level and directing towards efficiency of the dedicated workforce, this includes timecards, schedule management and staff management leveraging the centrally provided HR systems</li><li>Enhance the current workshop and stocking infrastructure. Identifying and contracting a suitable operations home base to park and stock the service vans, specifically for the Fleet and location-based service operations</li><li>Collaborate with parts and dispatch central team members in your market area to enhance pre-booking and Repair Order volume growth</li><li>Manage and develop a team of fleet designated managers, team leaders, service technicians, service advisors and reinforce the role of the launch manager in close alignment with the sales team &nbsp;</li><li>Cooperate closely with the fleet sales team members to achieve service sales targets and maintain customer satisfaction&nbsp;</li><li>Specify digital product requirements supporting the efficient service execution (site scheduling, technician scheduling, parts identification and ordering, bonus, and timecard accounting, etc.)&nbsp;</li><li>Work on site to perform field visits, coach, manage, motivate and grow the technician workforce for Fleet with a focus on required technicians’ skill level and directing towards the efficiency of the dedicated workforce, this includes timecards, schedule management, and staff management leveraging the centrally provided HR systems</li><li>Enhance the current hubs and stocking infrastructure</li><li>Interact daily with sales and account management to ensure all stakeholders are aligned&nbsp;</li><li>Be the point of escalation for material service-related issues and proactively recommend go-forward solutions&nbsp;</li><li>Ability to travel &nbsp;</li><li>Identifying and contracting a suitable operations home base to park and stock the service vans, specifically for the Fleet and location-based service operations</li><li>Identify improvement opportunities and initiate optimization measures along with fleet service operations (scheduling, dispatch, service/repair execution, customer interaction, and follow-up, fleet repair van/tool handling, etc.)&nbsp;</li></ul><h2>YOU SHOULD HAVE</h2><ul><li>An undergraduate degree from an accredited college or university is preferred</li><li>5+ years of experience in operations management, process design, and execution across various teams and regions&nbsp;</li><li>Experience in establishing partnership focused operating procedures with the ability to find workable compromises across the entire company (incl. product, technology, marketing, finance, and operations)</li><li>Industry experience in automotive, mobility, home services, or a delivery related business.</li><li>Experience in leading operations teams across various operation sites&nbsp;</li><li>Experience overseeing and growing customer-related operations including customer service and field services</li><li>Strong ability to manage and motivate staff through excellent communication and operational involvement</li><li>Experience with directly interacting with customers and issue/conflict resolution&nbsp;</li><li>Knowledge on how to leverage data analytics to support change management and standardize procedures across teams/regions&nbsp;</li></ul>The expected salary for this position is $85,000.00.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Operations Manager III

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp;Pay Range from $24 to $26 &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Certified Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Mid Level Service Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The BMW Porter-Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Answering phones and greeting all callers in a friendly and courteous manner</li><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>This role has a starting pay of $17/hr.Pay rate for this position starts at $17.00 per hour.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Porter

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Certified Automotive Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.<h3>The compensation range for this position is $27.00 to $48.00 per flat rate hour which is a combination of hourly and bonus pay based on education, certification, and experience. &nbsp; &nbsp; &nbsp;&nbsp;</h3>Earn more and learn more on our team of passionate automotive service technicians at AutoNation Chevrolet Mesa, where your skills are not only valued, but also cultivated for long-term growth and success. We offer an Air Conditioned State-of-the-Art Facility with Tenured Service Technicians and Advisors in our high volume shop!Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>AutoNation offers toolbox relocation assistance of up to $400 if a technician is required to supply their own toolbox. We understand the time and care that is needed to properly relocate your toolbox and this assistance program is designed to speed your journey to a new career with AutoNation.</li><li>Longevity and Productivity Bonus and Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.&nbsp;</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service&nbsp;</li></ul>What are the day-to-day responsibilities?<ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul>&nbsp; How will I know if I am successful?<h3>The performance of a Certified Technician is measured by achieving:</h3><ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul>&nbsp; What are the requirements for this job<ul><li>High School diploma or equivalent</li><li>3-5 years experience as an automotive technician</li><li>ASE/OEM Certified (GM certified preferred)</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul>&nbsp; What are the opportunities for career growth?<h3>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</h3><ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Certified Automotive Service Technician - Heavy Line - Sign On Bonus Eligible

<h4>Introduction</h4> Would you like to build your knowledge and skills in maintenance and repair? Join us this summer at the CT DOT: Where every road leads to a brighter future! TheState of Connecticut,&nbsp;Department of Transportation (DOT)&nbsp;is accepting applications for paid&nbsp;Repair Seasonal Worker&nbsp;positions within the&nbsp;Bureau of Highway Operations.&nbsp; POSITION HIGHLIGHTS <ul><li>Anticipated start date in May of 2025 and ending by August 30, 2025</li><li>Monday - Friday, First Shift</li><li>8 hours/day, 40 hours/week</li><li>Locations: Various, see below</li><li>Repair Shops: Colchester, Darien, East Haven, Milford, Putman, Rocky Hill, West Willington</li></ul> THE ROLE As a Maintenance and Repair Summer Worker, you will have the opportunity to explore career paths and obtain valuable paid work experience in the maintenance field. A valid motor vehicle operator's license is required and must be maintained.&nbsp;Duties for Maintenance and Repair Summer Worker may include: Repair: <ul><li>Performing light building maintenance</li><li>May receive some training and provide general assistance with semi-skilled equipment repairs</li><li>Assistance with shop records and diagnostic programs</li><li>Other related duties as assigned</li></ul> ABOUT US: <ul><li>As one of Connecticut’s largest State agencies, DOT employs approximately 3,300 individuals statewide in five bureaus.&nbsp;It is the DOT's mission to improve quality of life through transportation. We have a significant transportation infrastructure system that is essential to maintaining mobility for Connecticut residents and businesses and supporting economic and community development while preserving environmental and cultural resources. The Department of Transportation is committed to cultivating a diverse staff that is representative of the communities we serve. Applications from individuals having diverse backgrounds and life experiences are strongly encouraged.&nbsp;</li></ul>Learn more about our mission, vison, and values by clicking&nbsp;here! <h4>Selection Plan</h4> Selected candidates must be at least 16 or 18 years old, depending on the position. FORASSISTANCE IN APPLYING: Check out our&nbsp;Applicant Tips on How to Apply! Need more resources? Visit our&nbsp;Applicant Reference Library&nbsp;for additional support throughout the recruitment process.&nbsp; BEFORE&nbsp;YOU APPLY: <ul><li>Meet Minimum Qualifications:&nbsp;Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits:&nbsp;List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.</li><li>Resume Policy:&nbsp;Per&nbsp;Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission:&nbsp;All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations:&nbsp;For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li></ul><ul><li>Note:&nbsp;The&nbsp;only way&nbsp;to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER&nbsp;YOU APPLY: <ul><li>Referral Questions:&nbsp;This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview:&nbsp;Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful&nbsp;Interview Preparation Guide&nbsp;to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note:&nbsp;This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS?&nbsp;WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Anamaria Giangarra at&nbsp;<a href="mailto:Anamaria.Giangarra@ct.gov" target="_blank">Anamaria.Giangarra@ct.gov</a> Join the State of Connecticut and take your next career step with confidence! <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In a state agency this class performs tasks and duties of a seasonal nature by providing services to clients or the public. Work areas covered by this class shall include the assignments and hourly rates as listed below: Assignment Minimum Hourly Rates&nbsp; Maximum Hourly Rates&nbsp; General $16.35 $17.00 Patient Care Service $16.35 $17.00 Maintenance $16.35 $17.00 Laboratory Assistant $16.35 $17.00 Recreational Aide $16.35 $17.00 Transportation Services (Bus Driver) $16.35 $17.00 Tourist Information Clerk $16.35 $17.00 Specialized Recreational Services $16.35 $17.00 Tourist Information Coordinator $16.35 $17.00 Information Technology System Analysis $19.00 $22.00 Engineering $20.00 $23.16 Legal $19.00 $22.00 Minimum and maximum hourly rates will be subject to the following criteria: <ul><li>Returning Seasonal Workers may receive $.50 an hour additional compensation for each season of service up to the maximum hourly rate.</li></ul> OR <ul><li>Experienced workers in the specific functional area with another employer may be credited with such time on an equivalent basis to seasons worked and granted the same additional compensation up to the maximum hourly rate.</li></ul> OR <ul><li>Undergraduate or graduate students may be granted additional compensation of up to $.50 more per hour (up to the maximum hourly rate) for each full year of completed education on the basis of 30 semester hours equaling one (1) year.</li></ul> NOTE:&nbsp;Determination of hourly rate is based on the above criteria. Additional compensation is based on only one criterion. It is not intended for individuals to receive additional compensation through application of the multiple criteria listed above. <h4>EXAMPLES OF DUTIES</h4> <ul><li>GENERAL: <ul><li>Performs clerical tasks such as filing, typing, copying, recording information, answering telephone, reception duties, computing, office machine operation, routine library tasks, inventory, stockroom, mail processing, cashiering, etc.;&nbsp;</li><li>Makes change;&nbsp;</li><li>Rings up fees;&nbsp;</li><li>Balances receipts;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>PATIENT CARE SERVICES: <ul><li>Under supervision incumbents are assigned to cottages, buildings, living areas, classrooms and provide assistance to clients in activities of daily living;&nbsp;</li><li>Participates in preparation, serving and feeding of clients;&nbsp;</li><li>Performs housekeeping duties;&nbsp;</li><li>Aids clients in personal activities such as dressing, bathing, etc.;&nbsp;</li><li>Participates in client social and recreational activities;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>MAINTENANCE: <ul><li>Performs maintenance tasks in areas such as road building and equipment, grounds care, custodial and/or housekeeping and food services, traffic counting; may operate a motor vehicle;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>LABORATORY ASSISTANT: <ul><li>Performs routine laboratory duties;&nbsp;</li><li>Prepares simple solutions, culture media and reagents, etc.;&nbsp;</li><li>Makes simple stains, solutions;&nbsp;</li><li>Cleans and sterilizes equipment, etc.;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>RECREATIONAL AIDE: <ul><li>Conducts recreational activities for patients, clients, residents in areas such as field trips, sports and social activities;&nbsp;</li><li>Cleans area and maintains equipment;&nbsp;</li><li>Assists in ensuring safety of clients, patients and residents;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>TRANSPORTATION SERVICES (BUS DRIVER): <ul><li>Incumbents in this class required to drive a large school bus the majority of their time shall be assigned to this service and functional title;&nbsp;</li><li>Incumbents will drive a large bus on a regular basis and may operate other motor vehicles as necessary;&nbsp;</li><li>Incumbents driving school buses shall maintain a good driving record;</li><li>Performs related duties as required.&nbsp;</li></ul></li><li>TOURIST INFORMATION CLERK: <ul><li>Assists tourists by providing information on highway directions, tourist and camping facilities, points of interest and events in state;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>SPECIALIZED RECREATION SERVICES: <ul><li>Serves as a Community or Resident Specialist and provides a variety of specialized recreation services;&nbsp;</li><li>Plans and implements leisure activities;&nbsp;</li><li>Oversees seasonal workers and volunteers in a variety of leisure time activities;&nbsp;</li><li>Responsible for maintenance and care of equipment, supplies and facilities;&nbsp;</li><li>Transports clients;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>TOURIST INFORMATION COORDINATOR: <ul><li>Plans work schedules of informational display exhibits;&nbsp;</li><li>Maintains liaison between Tourist Information Clerks in the field;&nbsp;</li><li>Prepares reports on distribution of printed materials;&nbsp;</li><li>Supervises a group of seasonal employees;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>INFORMATION TECHNOLOGY SYSTEM ANALYSIS: <ul><li>Performs basic information technology support functions under supervision;&nbsp;</li><li>Provides basic help desk support to end users;&nbsp;</li><li>Refers more complex problems to higher level information systems staff;&nbsp;</li><li>Provides basic support to users in the use of software applications;&nbsp;</li><li>Provides assistance in installation and configuration of local and network printers, scanners and other peripherals;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>ENGINEERING: <ul><li>Performs basic engineering tasks under supervision;&nbsp;</li><li>Reviews basic design plans;&nbsp;</li><li>Performs mathematical computations and calculations;&nbsp;</li><li>Uses CADD system and other computer applications;&nbsp;</li><li>Collects and enters data;&nbsp;</li><li>Accompanies engineers on field reviews;&nbsp;</li><li>Assists with preparation of reports;&nbsp;</li><li>Performs related duties as required.</li></ul></li><li>LEGAL <ul><li>Assists supervising attorneys in all legal problems;&nbsp;</li><li>Conducts research and analysis in law and facts with reference to pending questions;&nbsp;</li><li>Assists in preparation of legal memoranda, materials and cases for supervising attorneys and staff;&nbsp;</li><li>Performs related duties as required.</li></ul></li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of <ul><li>principles, practices and procedures of assigned specialty;&nbsp;</li><li>operation of equipment, materials and activities of assigned specialty;&nbsp;</li></ul></li><li>Knowledge to degree necessary for dealing with and understanding an individual’s behavior; </li><li>Skills <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;</li><li>techniques of assigned specialty skills;&nbsp;</li></ul></li><li>Ability to <ul><li>assist individuals in self-care habits, personal hygiene and proper social conduct where applicable;&nbsp;</li><li>understand and carry out written orders and oral instructions;&nbsp;</li></ul></li><li>Adequate physical strength and stamina to perform duties;&nbsp;</li><li>Some positions may require supervisory and/or leadership abilities.</li></ul> <h4>MINIMUM QUALIFICATIONS</h4> Any experience and training that could reasonably be expected to provide the knowledge, skills and abilities listed above. <h4>PREFERRED QUALIFICATIONS</h4> Repair: <ul><li>Experience in performing building maintenance</li><li>Experience assisting with semi-skilled equipment repairs</li><li>Experience completing shop records and diagnostic issues</li></ul> <h4>SPECIAL REQUIREMENTS</h4> <ul><li>Incumbents in this class assigned to recreational activities must be able to perform emergency first aid as needed and certain positions will require a current Standard First Aid Certificate.</li><li>Incumbents in this class assigned as bus drivers or operators of a motor vehicle must possess and retain a current Connecticut Motor Vehicle Operator License to drive a bus and/or a Motor Vehicle Operators License as necessary.</li><li>Incumbents in this class may be required to travel.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Repair Seasonal Worker(Bureau of Highway Operations)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Regional &amp; Centralized Client Group (RCCG) within the Merchant Services – U.S. business is dedicated to growing American Express acceptance and deepening relationships with U.S based merchants.This position will report to the Vice President, MS—U.S. Quality &amp; Oversight and be responsible for leading the RCCG-focused Strategic Operations &amp; Business Analytics team (SOBA). The team’s mission is to expedite business growth by serving as a collaborative action center for RCCG. The position will focus on three key objectives: expanding Client Manager capacity &amp; effectiveness by delivering actionable data and insights and strategic operational support, boosting customer and partner results, while enhancing colleague engagement and executing with a commitment to quality, oversight, and operational risk. The Director will strategize &amp; lead projects designed to accelerate RCCG scorecard results through evolving business processes and innovation.Responsibilities:<ul><li>Lead a team of three Senior Managers, overseeing two strategic operations teams (nine Sales Analysts) and a business analytics team (five Business Analysts). Drive results to deliver on SOBA’s mission to expedite business growth and serve as a collaborative action center for RCCG.</li><li>Lead the team as they deliver on existing high volume operational and analytical offerings while iterating new concepts and new efficiencies</li><li>Drive results across three key objectives 1) expanding Client Manager capacity &amp; effectiveness by delivering actionable data and insights and strategic operational support, 2) boosting customer and partner results, while enhancing colleague engagement and 3) executing with a commitment to quality, oversight and operational risk.</li><li>Strategize &amp; lead projects designed to accelerate RCCG scorecard results through improved business processes, innovation and analytics.</li><li>Clearly communicate progress; reporting milestone progress, raising key decisions and issues for resolution.</li><li>Foster a team culture committed to innovation, collaboration and feedback.</li><li>BA/BS required; MBA preferred.</li></ul>Qualifications:<ul><li>Proven people leader with experience building top-performing operations and analytics teams</li><li>Skilled in leading cross-functional teams to achieve goals in dynamic, fast-paced environments.</li><li>Innovative with strong change management skills and a growth mindset, willing to contribute directly to team efforts.</li><li>Decisive self-starter with a high degree of accountability, strong business judgment and independent decision-making abilities.</li><li>Creative problem solver with keen attention to detail and critical thinking skills to navigate ambiguous situations.</li><li>Excellent verbal, written, and people skills to lead, influence, deliver change management and drive consensus with a wide set of stakeholders and business partners.</li><li>Outstanding project management and relationship management skills to collaborate closely with partners at various levels of seniority.</li><li>Proficient in Salesforce (MerchantForce), Power BI, Excel, Tableau, Mira, Forms, and comfortable working complex data.</li><li>Experience collaborating with Merchant-facing teams, Operations, Strategy &amp; Capabilities, GCO, Risk, Marketing, Policy, Control Management, etc. </li><li>Experience working directly with Lumi, Cornerstone and big data a plus</li><li>Curious, resilient, adaptive learner with a sense of ownership and accountability.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director, Strategic Operations & Business Analytics (SOBA)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Global Specialty Servicing (GSS) &amp; Amex Assurance Company (AAC) is a team that provides best-in-class specialty servicing.&nbsp; Specialty servicing includes insurance servicing, non-card servicing, and value generation marketing activities.&nbsp; As process owners, the team leads the end-to-end customer experience at both our third parties as well as our proprietary teams.&nbsp; Additionally, the team is responsible for the management and regulatory aspects of Amex’s wholly owned subsidiary, Amex Assurance Company.&nbsp;The Operations Strategy Manager will be responsible for supporting and driving AAC and US Insurance network-wide operations (servicing &amp; claims) goals, ranging from customer satisfaction, performance strategy, and processes efficiency.&nbsp;&nbsp;This includes the expansion of performance management, performance data visualization, and project management for operations related change management efforts. The manager will report to the Director of Partner Management and Operations Strategy.Responsibilities:<ul><li>Work with leadership team to develop and drive AAC servicing and claims goals while finding opportunities to enhance the colleague and customer experience. This includes elements of all leadership behaviors within the American Express Framework for winning, with an emphasis on setting the agenda to driving detailed execution.</li><li>Strong understanding of contact center management and call delivery principles (including Voice Response, Intelligent Network &amp; ACD systems &amp; reporting)</li><li>Strong analytical competence (including quantitative comfort), problem solving, and project management skills with demonstrated experience in leading multiple deliverables simultaneously, with a heavy emphasis on customer satisfaction, performance strategy, and processes efficiency.&nbsp;</li><li>Supporting the development of long- term (multi-year) and short-term servicing strategies.</li></ul>Minimum Qualifications:<ul><li>Strong understanding of contact center management and call delivery principles (including Voice Response, Intelligent Network &amp; ACD systems &amp; reporting).</li><li>2 years experience in people leadership required </li><li>Highly developed analytical and problem-solving skills demonstrating thought leadership, coupled with strong organizational and project management skills.</li><li>Consistent track record to prioritize effectively with a track record of getting results effectively while meeting deadlines.</li><li>Strong written and spoken communication skills with demonstrated success in creating and conducting presentations to large / senior / exciting audiences, a plus.</li><li>Strong relationship and collaboration skills, including the ability to work in a highly matrixed environment.</li><li>Self-confident with the ability and willingness to challenge and be challenged.</li><li>Track record of self-direction to drive continuous improvement.</li><li>Excellent Microsoft Suite skills (i.e., PowerPoint, Excel, Word, OneDrive).</li></ul>Preferred Qualification:&nbsp;<ul><li>Insurance experience preferred&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Performance Strategy (Amex Assurance)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Senior Manager, Enterprise Payments&nbsp;Product Operations&nbsp;is an exciting opportunity to contribute and support critical business operations for the Multi-Rail Payments Network within the Enterprise Payments Center of Excellence (COE). The incumbent will be an integral contributor within a large scale, enterprise-wide program established to redesign our payment execution operating model and accelerate the development of our enterprise payment services.The successful candidate will support or own driving outcomes for critical business operations, governance activities, and effective risk management within multi-rail payment products and capabilities. This role is ideal for someone who can manage projects simultaneously, establish collaborative partnerships, understand control requirements whilst immersing themselves in the complexity of the business and its varied interactions with the wider Blue Box.&nbsp;&nbsp;The role requires close collaboration with the local and central product teams,&nbsp;Audit, Risk,&nbsp;Compliance and senior leaders across all markets.How will you make an impact in this role?&nbsp;The role will report to the&nbsp;Director - Enterprise Payments Product Operations&nbsp;based in the US and focus on following objectives:&nbsp;<ul><li>Leverage existing frameworks, policies, and standards to help establish a governance framework for Enterprise Payment operations and processes</li><li>Create and publish business and system process flows (L0-L3) for all multi-rail payment use cases and payment types globally</li><li>Develop audit-ready document repository to respond to typical audit questions and develop tracking and reporting on audit progress and remediation</li><li>Liaise and manage relationships with Audit, Risk, and other internal and external teams to support and deliver on payments-related audits and ensure proper remediation of findings</li><li>Assist with managing E2E issues, operational risk events (OREs), and corrective action plans (CAPs) related to payments to ensure efficient and speedy resolution in line with policy and standards.</li><li>Use data analytics to produce reporting and analyze trends in audit findings, OREs, and other process gaps identify potential systemic risks or inadequate governance of BU activities.</li><li>Identify and implement opportunities to streamline workflows, eliminate bottlenecks, and scale product management &amp; development processes.</li><li>Utilize payment scheme (e.g., NACHA, SEPA, UK Faster Payments, etc.) expertise to establish scheme/network compliance tracking and oversight</li><li>Drive product oversight by managing all product governance activities including RCSA, PRSAs, TLM, and controls testing.</li><li>Adopt the new governance model and leverage the new Governance Tool as single source of trust for all key information on product development initiatives</li><li>Ensure standard operating procedures are in place for product development, partner management, issue management, and project management</li><li>Drive New Product Development Charter, including consistent and standard product documentation, approvals and artefacts across all the multi-rail payment products and capabilities.</li></ul>&nbsp;Minimum Qualifications<ul><li>The successful candidate must have significant experience in audits, governance, risk management, controls, and/or payments industry expertise.</li><li>Proven ability to work autonomously and adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li><li>Problem solver and agile decision-maker with solid analytical skills.</li><li>Knowledge of global payment scheme/network compliance (e.g., NACHA, RTP, wire, SEPA, CHAPS, etc.) preferred.</li><li>Understanding of governance concepts and programs, protocol and tools.</li><li>Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.</li><li>Proven strong project management for delivering results in complex and highly-matrixed organizations.</li><li>Excellent interpersonal and collaboration skills.</li><li>Resilient team player with ability to influence across all levels and to develop relationships with leaders, peers, and control and compliance teams.</li><li>Strong communication and presentation skills allowing for clear and appropriate messaging for multiple levels/audiences.</li><li>Effective time management skills and ability to balance priorities.</li><li>Great sense of humor and can-do attitude will be appreciated.</li></ul>Preferred Qualifications<ul><li>Experience or ability and will to learn data extraction, working with data queries on Amex platforms (Cornerstone, Lumi etc.).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Enterprise Payments Product Operations

Job Title Director of Data Center Operations Requisition Number RE49537 Working Title Department Name 3L400:ITS Enterprise Systems Work Location Lexington, KY Grade Level 51 Salary Range $93,954-159,744/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 8 yrs Required License/Registration/Certification None Physical Requirements Sitting for long periods of time, walking while carrying up to 25 pounds Shift Primarily days (Typically 8:00am-5:00pm), weekends and evenings could be required due to work load Job Summary The Director of Data Center Operations is responsible for overseeing the daily operations and maintenance of the organization’s data center infrastructure, ensuring optimal functionality, reliability, and security of systems, networks, and equipment. This role entails developing and implementing workflows to minimize downtime, monitoring performance metrics, and addressing potential issues proactively. The manager leads a team of technical staff, fostering a collaborative and high-performance environment while ensuring adherence to industry best practices. This position also involves coordinating with vendors for procurement, negotiating contracts, and driving continuous improvement initiatives to enhance operational efficiency and reliability. Key responsibilities include: <ul><li>&nbsp;maintaining the physical infrastructure of the data center</li><li>&nbsp;conducting regular inspections and preventive maintenance</li><li>&nbsp;managing inventory</li><li>&nbsp;implementing security protocols to safeguard data and infrastructure</li></ul> The role requires the ability to align data center operations with organizational goals, ensure compliance with industry standards, and lead incident response efforts effectively. This role demands a proactive leader with strong technical expertise, excellent team management skills, and a strategic mindset to optimize data center performance and support the organization’s objectives. Internal Employee Being Considered Skills / Knowledge / Abilities Does this position have supervisory responsibilities? Yes Preferred Education/Experience Deadline to Apply 03/18/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

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