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25-Oct-2024<h4>Custodial Supervisor</h4>Campus Services 67228BRJob SummaryCampus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, and services that create exceptional community experiences. The Custodial Supervisor is guided at all times by the mission, vision, and principles of Campus Services and instills a commitment to these values among all team members. The Custodial Supervisor fosters a welcoming, supportive, and diverse workforce and environment As part of the Facilities Maintenance Operations (FMO) group in Energy and Facilities, Campus Services, this position is responsible for the daily supervision of custodial services operations in anassigned area(s), including all routine and specialty work. The FMO supervisor works closely with&nbsp;customer representatives as well as other members of Campus Services management to provide consistently high levels of customer satisfaction.<ul><li>Ensures all Custodial Services operations adheres to customer-determined standards. Develops cleaning schedules and routines to meet customer expectations for cleanliness and sanitary conditions in compliance with all applicable environmental health and safety requirements. Continually review and adjust schedules and routines as needed.&nbsp;</li><li>Provides hands-on training to custodians in effective cleaning procedures, proper use of equipment and cleaning solutions, building security, and environmental health and safety regulations.</li><li>Communicates effectively and consistently with custodial staff, community members, and customers electronically and face-to-face to ensure excellent customer service. Utilizes Microsoft Office software and customer electronic work order systems to prepare and validate operational data. Meets with staff as needed to address issues and concerns.&nbsp;</li><li>Implements Green Cleaning procedures and train custodians in Green Cleaning techniques in accordance with the FMO Green Cleaning Program.</li><li>Assigns and supervises work performed by hourly custodial employees and subcontracted cleaning services (as required).</li><li>Performs regular cleaning quality inspections for all areas. Document inspection results and initiate corrective actions as needed. Implement quality improvement recommendations made by independent, third-party cleaning auditors.</li></ul>Position DescriptionPosition Description Continued:&nbsp;<ul><li>Manages employee performance; provide counsel or disciplinary actions as necessary. Demonstrate sound judgement in the application of performance management in accordance with both the collective bargaining agreement and established Campus Services management practices.</li><li>Ensures compliance with all Departmental, University, and governmental procedures, policies, and regulations. Assures compliance with bargaining unit agreement.</li><li>Ensures custodial operations compliance with all customer-established procedures for use and care of facilities.&nbsp;</li><li>Ensures custodial operations compliance with all procedures of workplace safety, environmental regulations, resource efficiency (recycling and energy conservation programs) and building safety.</li><li>Coordinates and supervise customer requested function set-ups, snow removal operations and response to emergency conditions.&nbsp;</li><li>Performs finance and administrative duties such as maintaining records of employee attendance and payroll, work schedules, key distribution logs, equipment and assist with monitoring supply of inventory.</li><li>Works closely with the department human resources representatives to ensure the proper maintenance of all personnel records.&nbsp;</li><li>Leads, provides support to, or performs special projects (short and long-range), initiatives, and tasks as assigned/directed.</li></ul>Basic Qualifications<ul><li>High school diploma or equivalent work experience required</li><li>Two to three years of supervisory experience in a customer-focused custodial operation</li><li>required</li><li>Specialized knowledge of effective custodial and housekeeping procedures and cleaning</li><li>systems required</li><li>Excellent verbal and written communication, organizational, and time management skills</li><li>required.</li><li>Demonstrated proficiency with various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web-based applications required</li><li>Must be able to understand, explain, and enforce departmental and University policie and procedures</li><li>Demonstrated ability to read, write and perform financial calculations and administrative duties</li></ul>Additional Qualifications and Skills<ul><li>An understanding of Harvard’s academic, administrative, and collective bargaining agreement structures is strongly preferred</li><li>Demonstrated leadership abilities and willingness to both lead a team and serve as an active team member, demonstrated ability to solve complex problems involving multiple parties without clear lines of authority, demonstrated ability to implement data-driven decision-making and process improvements, and demonstrated ability to maintain flexibility in assignments and work with constrained resources on tight deadlines or in emergency response roles.</li><li>Demonstrated ability to develop favorable interpersonal relationships in a diverse, customer-focused environment. Demonstrated excellence in written and oral communications.</li><li>Demonstrated ability to prioritize, delegate, and manage multiple responsibilities in a dynamic, fast-paced environment.</li><li>In-depth knowledge of cleaning technology and procedures utilized in a higher education setting.</li><li>Working knowledge of network-based systems preferred. Familiarity with handheld computing, equipment diagnostics, bar-coding, and related technologies desired.</li><li>Ability to communicate effectively in Spanish, Portuguese, or Haitian Creole is preferred.</li></ul>Physical RequirementsMust be able to stand and walk for long periods of time, and access non-handicap accessible workspaces/areas as well as confined spaces. Must be able to walk up and down stairs, climb ladders, etc. and routinely walk between campus buildings/areas. Must be able to enter various types of buildings, industrial plants, and/or construction sites. Required to wear personal protective equipment where necessary. Must be physically able to perform and demonstrate all custodial duties required of his/her crews.Working ConditionsEmergency Status Designation: Critical Operations Personnel This position is on-campus and is required to provide full on-site support, as well as during emergency situations determined by management.Additional InformationThe health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About UsEnergy &amp; Facilities (E&amp;F) operates and manages Harvard’s energy supplies, district energy plants, and utility infrastructures on the Cambridge/Allston campuses, as well as 24/7 facilities -related call, alarm monitoring and dispatch center.&nbsp; E&amp;F provides a broad portfolio of labor-based services, including building maintenance, landscaping and custodial to a large portion of the University, as well as engineering, technical, and sustainability services.&nbsp; Facilities Maintenance Operations (FMO) a department within E&amp;F, offers primary building maintenance, landscape, fire safety, custodial and event support services to Harvard schools and departments on a fee-for-service basis.&nbsp; All services are provided in strict accordance with regulatory requirements and customer-determined standards.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFacilities Department Office LocationUSA - MA - Cambridge Job Code327056 Custodial Supervisor Work FormatOn-Site Salary Grade056DepartmentCustodial ServicesUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningCriminal, Drug Testing, Employment, IdentityScheduleTuesday-Saturday 8:00am-4:30pm Days Off: Sunday &amp; Monday Location: Undergraduate HousesCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JD3

Harvard University FAS Human Resources

Custodial Supervisor

<h4>Overview</h4>LMI seeks aFacilities Program and Strategy Manager&nbsp;to apply facilities management experience, engineering techniques, and analysis to facility infrastructure projects supporting a customer in the National Capital Region. This position provides subject matter expertise in a variety of facility project management services support.Current TS clearance required; candidate must be in National Capital Region.LMI: Innovation at the Pace of Need™At LMI, we’re reimagining the path from insight to outcome at The New Speed of Possible™. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.&nbsp;We offer a generous compensation package with excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees. Come join the organization that is consistently ranked as a top workplace!&nbsp;<h4>Responsibilities</h4>The Facilities Program and Strategy Manager applies facilities management experience, critical thinking, and problem-solving techniques to provide project support in real property maintenance and infrastructure management. This role will involve collaboration with the client’s Facility Program Manager to offer BUILDER support, including operations and maintenance (O&amp;M) forecasting, user access management, and reporting for long-term financial planning.<ul><li>Support and manage the BUILDER SMS application following delivery and data population, ensuring effective use and maintenance.</li></ul><ul><li>Oversee the collection and analysis of data to conduct facilities projects forecasting and planning, managing the entire real property maintenance program. </li><li>Conduct advanced analysis of facility condition data to identify trends and produce recommended work candidates, estimated costs, alternate courses of action, and overall project impacts.</li><li>Gather data inputs from on-site technicians via BUILDER, identifying and coordinate resolution of technical conflicts/incompatibilities with site facility managers and technicians.</li><li>Assist in developing and planning prioritized facilities projects based on BUILDER data and conduct regular updates of Facility Condition Index and related reporting.</li><li>Facilitate and manage the enterprise plan for migrating new assets into BUILDER.</li><li>Support Facility Master Plan efforts by developing planning requirements, milestone tracking, data gathering, meeting facilitation, and briefing preparation.</li><li>Perform analysis and generate reports to inform maintenance and capital improvement decisions, ensuring alignment with funding and strategic goals.</li></ul><h4>Qualifications</h4>Required Qualifications<ul><li>Bachelor’s degree or higher in Architecture or Engineering (Civil, Electrical, Mechanical, or General). A high school, vocational school, or trade school diploma plus five years of relevant work experience may be substituted for degree requirements.</li><li>Familiarity or ability to learn the BUILDER SMS application.</li><li>A minimum of 6+ years of federal facility management experience encompassing all phases of the facility lifecycle process—planning, programming, design, construction, and operations.</li><li>Experience with large-scale Computerized Maintenance Management Systems (CMMS) such as Archibus, Maintenance Connection, MAXIMO, TRIRIGA, etc.</li><li>Demonstrated experience using Microsoft Office Products (Excel, PowerPoint, Word, Project).</li><li>Demonstrated experience handling multiple, demanding, and complex tasks in a timely manner with accurate results.</li></ul>*This position requires an active TS clearance*Desired Qualifications<ul><li>Functional knowledge and experience with the BUILDER SMS application, including data migration, Facilities Condition Index (FCI), and BUILDER reporting.</li><li>Experience working with the U.S. Army Corps of Engineers’ Engineer Research and Development Center (ERDC) or Construction Engineering Research Laboratory (CERL).</li><li>Master’s degree in engineering, construction management or a related technical field from an accredited institution.</li><li>Professional Engineering License (PE), Registered Architect (RA), Certified Facility Manager (CFM), Project Management Professional (PMP), or American Institute of Architects (AIA) certification.</li><li>Certification from the International Facility Management Association (IFMA).</li></ul><h4>EEO Statement</h4>LMI is an Equal Opportunity Employer-all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.&nbsp;<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Facilities Program and Strategy Manager - TS Clearance Required

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description This position is located at a Semiconductor Manufacturing Facility in Austin, Texas BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: Responsible for managing and supervising all aspects of client services within a geographical area to include health and safety, environmental compliance, variety of services, and the hiring and training of subordinates. Assists in establishing annual goals and objectives and maintains profit and loss ratios in concert with regional objectives. Oversees subcontractor project completion in accordance with regulatory guidelines. Reviews and approves project estimates, proposals, and contracts for existing and/or new accounts. Primary Duties/responsibilities: <ul><li>Recognize and act on opportunities to increase value added services to customers.</li><li>Enforce all compliance, health and safety, and procedures in accordance with departmental and regional policies.</li><li>Maintain a professional image to clients by answering inquiries and suggesting solutions to existing and/or potential problems.</li><li>Oversee compliance with all OSHA, EPA, DOT, and all other governmental regulations.</li><li>Implements all required training courses as required by OSHA, as well as update refresher courses instituted by VES-TS.</li><li>Oversees operation of all equipment including maintenance to ensure optimum efficiency and effectiveness.</li><li>Ensures contract compliance and advises accordingly. </li><li>Provide a safe and compliant work environment.</li><li>Work Environment: </li></ul> Qualifications Education / Experience / Background: <ul><li>Bachelor's degree in a related discipline or equivalent work experience required</li><li>5 to 7 years of hazardous waste experience required</li></ul> Knowledge / Skills / Abilities: <ul><li>Extensive knowledge in the following areas: DOT, EPA, TSCA, and OSHA. </li><li>Computer proficiency with Microsoft Suite </li><li>Strong team player</li><li>Excellent interpersonal and communication skills</li><li>Time management: the ability to organize and manage multiple deadlines</li><li>Thorough knowledge of disposal site capabilities and limitations prior to shipping hazardous materials to ensure efficient disbursement and storage.</li><li>Strong customer service orientation</li><li>Ability to effectively present information</li><li>Strong supervisory and leadership skills</li><li>Ability to create &amp; prepare reports as necessary</li></ul> Required Certification / Licenses / Training: <ul><li>A valid Driver's License </li><li>40-hour HAZWOPER Certification</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Operations Manager II

Company Description Part of Veolia Group, Veolia Water Technologies &amp; Solutions brings together experienced professionals in pursuit of the same goal: to solve the toughest water, wastewater and process challenges around the globe. We're always looking for passionate and creative people to help us in this mission! Job Description The Commercial Operations Manager will demonstrate leadership by enabling the Commercial team to profitably manage new and existing contractual risk in a constructive customer focused manner while ensuring full and correct compliance with the Delegation of Authority (DOA). Assisting in the development of proposal/agreement that can be easily executed by the company and enhance the customer's experience. This role has responsibility as the Subject Matter Expert (SME) for managing the US federal government's contract reviews, specifically the Veolia General Services Agreement, GSA. Key Characteristics <ul><li>Strong customer focus and demonstrated responsiveness to the commercial team.</li><li>Clear thinker that can balance multiple requests, prioritize accordingly, and work independently</li><li>Critical thinker that can research changes in FAR/DFAR clauses and government requirements and determine actions &amp; applicability to the business.</li><li>Ability to operate, meet deadlines and metrics, and drive compliance.</li><li>Team oriented: Ability to work well with diverse, cross-functional teams and effectively negotiate customer's terms and conditions.</li></ul> Duties &amp; Responsibilities <ul><li>SME for US Federal government business reviews, manage the GSA price modifications, report US government monthly sales via GSA transaction tool and maintain records to support internal and external audits regarding customer relationship and transactions.</li><li>SME for bid compliance for federal, state, and municipal government customers and government contractors</li><li>Assist and train the NAM CMS Commercial team regarding the federal, state, and local government requirements.</li><li>Review and negotiate terms &amp; conditions of sale as required in a thorough and timely manner.</li><li>Provide leadership &amp; support as a primary contact to a team for sales related activities</li><li>Understand and effectively manage proposal content preparation, financial reviews, and documentation of Delegation of Authority, DoA</li><li>Assist with commercial approvals such as pricing and payment terms, etc. and document for auditing purposes.</li><li>Maintain knowledge of market trends, competitive actions, product needs, and customer base</li><li>Contribute to the regional/area team meetings by providing updates on relevant topics and trends. Providing training when necessary.</li><li>Develop and maintain effective internal network (Product Management, Product Applications, Product Operations, Pricing, Sales Support, AEs, CFS, etc.)</li></ul> Required: <ul><li>Effective communications skills including ability to resolve issues and drive improvement</li><li>Excellent organizational and relationship building skills</li><li>Strong leadership and people skills to guide the commercial team.</li><li>Troubleshooting and creative problem solving</li></ul> Qualifications <ul><li>Bachelor's degree from an accredited university or college</li><li>Minimum 5 years of experience in a sales or risk management position in a related industry</li></ul> Preferred: <ul><li>Federal Government contract knowledge, GSA, FARs, etc.</li><li>Knowledge and experience in negotiating terms and conditions</li><li>Strong communication and influencing skills</li><li>Detail oriented, organized, and analytical.</li><li>Understanding of product offering, pricing, and ITO processes specific to Veolia NAM CMS</li><li>Team oriented, customer focused, collaborative, and a critical thinker</li><li>Experience with government online tools and apps</li><li>Understanding of internal processes and cross-functional relationships</li></ul> Additional Information Working Conditions <ul><li>Office, Hybrid, or remote work environment at manager's discretion.</li></ul> As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Commercial Operations & US General Services Agreement Contract Manager

<h4>Overview</h4>The Marketing Operations Specialist is part of the Sales and Business Services department, which resides on the Marketing and Communications team and reports to the Marketing Operations Manager. The Marketing Operations Specialist is responsible for supporting the flow of campaigns and projects within the Marketing and Communications team. This position will assist the Marketing Operations Manager to facilitate the execution and prioritization of all efforts within the Marketing and Communications team, specifically focused on collaboration with the SBS Operations team. This position is also responsible for facilitating events and email marketing, while supporting all high-impact marketing campaigns and projects that align with CIS objectives. The ideal candidate will have a strong marketing strategy and campaign management background.The Center for Internet Security (CIS) makes the connected world a safer place for people, businesses, and governments through our&nbsp;core competencies&nbsp;of collaboration and innovation. We are a community-driven nonprofit responsible for industry-leading best practices for securing IT systems and data. CIS is also a trusted resource for cyber threat prevention, protection, response, and recovery for U.S. State, Local, Tribal, and Territorial (SLTT) government entities and election offices.CIS has an award-winning&nbsp;reputation&nbsp;for investing in its people (click&nbsp;here to learn more), as well as&nbsp;continuous learning and development. We offer our employees diverse opportunities to expand their impact personally and professionally, in their local communities, and among one another. Core&nbsp;Leadership Principles&nbsp;drive our employees at every level of the organization, empowering them to be leaders in everything they do.Salary Range: $60,500 - $103,600&nbsp;We offer a competitive total rewards package at the Center for Internet Security:<ul><li>Base salary is determined on a number of factors including, but not limited to, education, experience and skills</li><li>Health (PPO, EPO, HSA), Dental &amp; Vision Insurance eligibility starting from the first day of hire</li><li>$500 wellness card for Health Coverage Participants</li><li>401(k) with 4% Company Match, vested from the first day of hire</li><li>Flexible Spending Account (FSA) &amp; Dependent Care Account (DCA)</li><li>Life Insurance</li><li>Bonding Leave</li><li>Paid Volunteering Program</li><li>Bonus eligibility</li><li>Paid Time Off (PTO) inclusive of vacation, personal and sick time</li><li>Paid Holidays</li><li>Wellness Program</li><li>Employee Engagement Activities</li><li>Professional Development Opportunities</li><li>Tuition Reimbursement</li><li>Student Loan PayDown Program</li><li>Employee Referral program</li><li>Employee Assistance Program</li></ul><h4>What You'll Do</h4><ul><li>Support the implementation and management of Agile methodologies within the Marketing and Communications team</li><li>Coordinate and communicate email marketing efforts with the Pardot team and internally to the Marketing and Communications team</li><li>Resolve questions and bottlenecks to ensure on-time delivery</li><li>Support the Marketing and Communication event sponsorship implementation efforts and work cross-functionally with other CIS teams (Events, Sales, etc.) to ensure a successful presence</li><li>Assist with collecting campaign and project details and tracking them from ideation to completion</li><li>Assist with the communication of campaign and project progress, blockers, and completion to stakeholders at various levels of leadership</li><li>Support continuous improvement of internal team processes</li><li>Ensure appropriate brand guidelines standards and practices are employed</li><li>Other tasks and responsibilities as assigned</li></ul><h4>What You'll Need</h4><ul><li>Bachelor’s degree in Business, Marketing, or other related discipline*</li><li>2+ years of experience working in marketing or advertising</li><li>1+ years of experience working with cross-functional teams</li><li>Understanding of Jira, Optimizely, Trello, Shortcut, or Asana, including experience implementing Agile frameworks within them and integrating between platforms</li><li>Strong understanding of various marketing channels (digital, social media, email, content, etc.)</li><li>Must be authorized to work in the United States</li></ul>It's a Plus if You Have:<ul><li>Experience using email marketing tools (e.g., Pardot, Salesforce) for marketing automation</li><li>Proficiency in using analytics tools (e.g., Google Analytics) to measure performance</li><li>Analytical skills with experience in data-driven decision making</li><li>Knowledge of the cybersecurity industry</li></ul>*Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.

Center for Internet Security

Marketing Operations Specialist - Remote

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The We’ll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network.&nbsp; &nbsp;The WBYC Associate will utilize all available prospecting resources to identify and engage private parties looking to sell their vehicle.&nbsp; Resources include third party websites, 3rd party lead sources, service drive traffic and other means. This Associate will enjoy consistent interaction with customers throughout the day, both in person and over the phone. This role will primarily make cold contact with prospects who have their vehicle advertised for sale, both online and as walk-ins to the store.<h2>Job Responsibilities:</h2><ul><li>Review vehicle condition reports</li><li>Determine wholesale and retail prices</li><li>Inspect and accept vehicles arriving onsite</li><li>Create and execute reconditioning plan to prepare vehicle for sale</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles and close sales</li><li>Driving incremental business through a high-level of engagement with customers.</li><li>Turn prospective Vehicle Procurement Customers over to an “elite” sales team for a sales opportunity</li><li>Work with management to identify current inventory needs.</li></ul><h2>Qualifications:</h2><ul><li>High School diploma or equivalent.</li><li>Extremely self-motivated&nbsp;</li><li>Ability to set and achieve targeted goals.</li><li>Ability to drive an exceptional Customer experience.</li><li>Demonstrated communication, prospecting, and interpersonal skills.</li><li>Organization and follow-up skills.</li><li>Experience and desire to work with technology.</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><h2>Physical Requirements:</h2><ul><li>Ability to sit and stand for prolonged periods of time.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Vehicle Acquisition Specialist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Collision Administrator is responsible for maintaining the front office area and assisting the Collision Manager with various tasks. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Answer all incoming calls and direct or take messages as necessary</li><li>Ensure that all documents are accounted for during the process of repairing a vehicle and file the completed file</li><li>Greet customers in a timely, friendly manner</li><li>Schedule appointments using dealership-approved forms</li><li>Prepare all vendor invoices and assign purchase order numbers as necessary</li><li>Obtain customer and vehicle data as needed for collision center estimators</li><li>Establish each customer's method of payment</li><li>Maintain Customer Satisfaction Index rating comparable to that of the manufacturer or dealership average</li><li>Obtain customer's signature on repair order; provide customer with a copy</li><li>Receiving invoices and matching them up with the unpaid insurance invoices before turning them in for payment</li><li>Distribute the mail daily</li><li>Post all funds received from the repair of a vehicle to the appropriate repair order</li><li>Call customer when vehicle is ready and schedule the appointment for the vehicle to be picked up</li><li>Prepare the funds for deposit by making copies of the invoices paid as well as the checks and currency received as payment for the repairs</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>Two years of experience in a dealership position (preferred)</li><li>Professional appearance</li><li>Excellent oral and written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Administrator | Front Desk Receptionist

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.<h2>What will I do?</h2><ul><li>The Sales Associate interacts with hundreds of customers to help guide them in their vehicle purchase in our no-haggle sales environment.&nbsp;</li><li>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms that ensure payment options meet their lifestyles, budgets, and expectations and close the deal.</li><li>Our Sales Associates provide an exceptional customer experience, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</li></ul><h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li></ul><h2>&nbsp; Accelerate Forward: Months 4+</h2><ul><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Retail Associate Plus

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Wholesale&nbsp;Parts Inventory Control Associate assures proper control of the parts inventory and related administrative functions. Responsible for receiving and recording new parts inventory, maintaining parts databases and maintaining a safe and secure environment.&nbsp;&nbsp;<h2>What are the day-to-day responsibilities?&nbsp;</h2><ul><li>Maintains parts inventory by verifying supplies, placing orders when order-points are reached</li><li>Stocks items by unpacking, arranging, and placing items in bins and on shelves, adjusting inventory system</li><li>Receives returned items by inspecting items, re-packing and re-shelving items, returning damaged and unused parts to supplier</li><li>Maintains safe and secure environment by following safety and security standards and procedures, complying with codes</li><li>Updates job knowledge by participating in educational opportunities, such as reading about new products</li><li>Assist Parts Manager in processing weekly stock orders and place daily parts orders</li><li>Ensure that credits are received for returned parts, remove returned parts from inventory after credits are received</li><li>Provide necessary information to the Warranty Department to allow prompt filing of parts warranties</li><li>Match purchase orders and invoices, approve, and forward to accounting office</li><li>File company copies of parts counter invoices</li><li>Assist in preparing for annual parts inventory</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>One year of experience in a dealership position (preferred)</li><li>Ability to interpret vendor catalogs</li><li>Ability to use parts department computer system and calculator</li><li>Excellent oral and written communication skills</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Wholesale Parts Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic:&nbsp; Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Sales Manager is measured by achieving:<ul><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven success in auto retail sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Sales Managers have a few options for career growth and development after success in&nbsp;this role.&nbsp; Opportunities may include:<ul><li>Used Vehicle Manager</li><li>- Financial Services Director</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits</li><li>Exclusive RX Pet program offering discounts on medications</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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