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23-Dec-2024<h4>Project Manager, Learning Engagements</h4>Harvard Graduate School of Education 67566BRJob SummaryHGSE is a diverse community&nbsp;of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. The Center on the Developing Child at Harvard University is a community of 30+ people committed to making the world a better place for children, particularly those who face adversity early in life. Our vision is an equitable world where all kids can achieve their full potential. We do this by leveraging science and the real-world experience of practitioners, policymakers, pediatricians, and families to build the knowledge, shape the mindsets, and develop the skills and tools required to create more effective early childhood policies and programs in the US and other regions of the world. To learn more about the Center&nbsp;click here.&nbsp;To learn more about our pledge to address injustice, racism, and inequality, click here.This role will&nbsp;serve as member of the Partnerships and Engagements (P&amp;E) Team— a team that engages with partners, within the U.S. and globally,&nbsp;to make our science content and products useful across diverse contexts by co-creating learning opportunities that build knowledge to use science to improve impact. The Project Manager for Learning Engagements will support the design, management, and facilitation of high-impact learning engagements such as programs, workshops, webinars, and toolkits focused on child development.We are seeking an individual who is skilled and passionate about&nbsp;the design, development, and delivery of high-quality, high impact learning engagements, including programs, workshops, webinars, and toolkits. These engagements aim to foster mindset shifts regarding the importance of the early childhood period and make the science of early childhood development (ECD) actionable for key stakeholders. The PM will support a portfolio of partnerships and projects that build the capacity of constituents to understand, apply, and effectively communicate the science of ECD; identify opportunities to test and iterate upon pilot products; contribute to making the Center’s offerings accessible and culturally relevant to diverse audiences; and takes on a range of other responsibilities appropriate to the PM role.Position DescriptionProject Management and Coordination (50%):<ul><li>Manage various projects under the P&amp;E Team with a focus on balancing competing priorities and timelines.</li><li>Collaborate effectively with Project Leads (Senior Project Managers), colleagues, and external partners.</li><li>Develop, maintain, and update detailed work plans to ensure timely project execution.</li><li>Organize and facilitate project team meetings, ensuring alignment with deliverables and timelines.</li><li>Track progress on action items, identify potential issues, and troubleshoot as needed to keep projects on track.</li><li>Serves as liaison with external partners, fostering strong relationships.</li></ul>Learning Engagement Implementation (15%):<ul><li>Manage logistics for learning events and facilitate sessions or activities as required.</li><li>Engage with the Learning Design Team to enhance the quality of learning experiences, contributing to the development of knowledge, processes, and resource accessibility.</li></ul>Data Management and Evaluation (10%):<ul><li>Collaborate with the Project Manager for Measurement, Evaluation, and Learning to oversee data collection, management, analysis, and reporting processes.</li><li>Ensure that all data-related activities align with project goals and contribute to informed decision-making.</li></ul>Documentation and Reporting (10%):<ul><li>Support the development of various written materials, including internal and external proposals, progress reports, and documentation that communicates project progress and outcomes effectively.</li></ul>Additional Project Tasks (15%):<ul><li>Participate in internal capacity building experiences to build knowledge on the science of early childhood development and how to communicate it effectively to diverse audiences.</li><li>Take on other project-related responsibilities as assigned to support the P&amp;E Team's mission and goals.</li></ul>Basic Qualifications<ul><li>3-5 years professional experience in areas related to project management and program implementation</li><li>Excellent organizational and communication skills</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications.This opportunity is posted as a two-year term position with a high probability of renewal.&nbsp;While this is a remote position, the employee’s presence is required for in-person events in and around Cambridge, MA. Occasional weekends and evenings may be required for event implementation.Additional Qualifications and Skills<ul><li>Possesses a B.A. in a relevant field, including children, youth, and families; social services; public health; public policy; program evaluation; or other interdisciplinary experience&nbsp;</li><li>Has experience planning, running, and/or facilitating executive leadership/professional development programs&nbsp;</li><li>Approaches problems with a sense of curiosity. Takes initiative. Adapts as circumstances, objectives and deliverables change.</li><li>Reflects and learns from own and others’ experiences and demonstrates ability to collaborate with colleagues from a variety of backgrounds, disciplines, and levels of expertise.&nbsp; &nbsp;</li><li>Makes effective decisions that advance tasks and activities for which this position is responsible, seeking input from others as warranted; clearly frames decisions that need to be made by the SPM or team and concisely lays out all relevant considerations when sharing with supervisor or other decision-makers.</li><li>Brings a knowledge of early childhood development (ECD) or demonstrates eagerness to learn about the science of ECD to inform effective learning engagements.&nbsp;</li><li>Understanding of and commitment to addressing issues affecting communities facing disparities.&nbsp;</li><li>Demonstrates a strong commitment to and foundational knowledge of diversity, equity, inclusion and belonging principles and brings an anti-racist/anti-bias lens to their work.</li></ul>Working ConditionsHGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.Additional InformationHGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions.&nbsp; We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.We do this by:<ul><li>Hiring and retaining staff reflecting the diversity of those we serve</li><li>Providing employees opportunities to learn, grow, and be challenged</li><li>Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation</li><li>Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion</li><li>Communicating transparently and respectfully; and</li><li>Fostering an inclusive, respectful, and professional work environment</li></ul> About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="http://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code405012 Admin Professional (N) Work FormatRemote Sub-Unit------------ Salary Grade056DepartmentCDCUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SG1

Harvard University FAS Human Resources

Project Manager, Learning Engagements

Job Title Academic Coordinator Senior Requisition Number RE48614 Working Title Department Name 8T110:College of Social Work Work Location Lexington, KY Grade Level 45 Salary Range $47,278-78,000/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 4 yrs Required License/Registration/Certification None Physical Requirements Some travel required; sitting for long periods of time (sitting at computer workstation); prolonged exposure to screen time; repetitive motion; and occasional standing or walking with objects up to 25lbs. Shift Monday-Friday; 8:00am-5:00pm.; Occasional evening and weekends as needed. Job Summary For over 85 years, the College of Social Work (CoSW) has been a leader in social work education. Our mission is clear: Through rigorous research, excellence in instruction, and steadfast service, the CoSW works to improve the human condition. Always, in all ways. Against that backdrop, CoSW is steadfastly committed to fostering an integrated, supported academic experience. As such, CoSW is hiring a Senior Academic Coordinator. Working in collaboration with the Associate Dean of Academic and Student Affairs, Program Directors, and other student services faculty and staff, the Senior Academic Coordinator will coordinate academic initiatives and programs to meet academic degree, accreditation, and regulatory requirements. Responsibilities will include: Curricular Programmatic Oversight <ul><li>Schedule, execute, and assess academic culmination projects, including residency periods and comprehensive examinations.</li><li>Identify and implement semester deployment procedures in conjunction with program directors and eLearning personnel.</li><li>Track compliance with redevelopment timeline for online courses.</li></ul> Academic Outreach <ul><li>Coordinate part-time instructor onboarding, to include monitoring course assignments</li><li>Manage course coordinator initiative and provide programmatic support, as needed.</li><li>Implement and track New Student Orientation</li><li>Maintain database of pertinent information for dissemination via monthly student communications</li></ul> Regulatory and Quality Compliance <ul><li>Support program director in monitoring state compliance associated with licensing</li><li>Oversee day-to-day activities associated with quality certification for courses</li><li>Complete student requests for licensure documentation</li><li>Develop and maintain tracking of part-time instructor (PTI) training compliance to include FERPA, orientation training, and other criteria associated with PTI advancement</li></ul> Accreditation Process Coordination <ul><li>Collate and assess data needed for curriculum accreditation processes</li><li>Develop reports pertaining to academic outcomes, as needed</li><li>Facilitate completion of forms for SACSOC reporting</li></ul> Skills / Knowledge / Abilities Does this position have supervisory responsibilities? No Preferred Education/Experience Master’s in Social Work (MSW) or comparable Deadline to Apply 01/05/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Academic Coordinator Senior

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary This role's primary responsibility is to lead the operations and delivery of BlueCard business. This involves developing strong professional relationships with key stakeholders across Blue Licensees (Plans), vendors, and internal Association staff. The ability to work effectively while managing multiple projects and providing excellent customer service is essential. You’ll have the opportunity to interact with individuals at various levels, contributing to a dynamic and collaborative work environment. Navigating these interactions skillfully will be critical to your success in this position.Responsibilities include but are not limited to:<ul><li>Lead the operational aspects related to BlueCard and the BlueCard Portal. This includes handling Plans’ defect and enhancement ServiceNow tickets and collaborating with Plans to understand their business and technical requirements. As a subject matter expert, work closely with customers to address issues. Identify problem sources, recommend appropriate solutions, and communicate alternative arrangements when necessary.</li><li>Ensure that all operational tasks meet the defined ServiceNow SLAs. Timely resolution and adherence to performance standards are essential. Continuously identify, recommend, document and drive process improvements to existing or new processes to enhance operational efficiency, streamline workflows and optimize procedures.</li><li>Serve as a liaison between customers and internal teams. Assist with training, problem-solving, and researching solutions to address customer needs effectively. Strive to achieve high levels of customer satisfaction. Regularly measure operational satisfaction through surveys and take necessary actions to improve the customer experience.</li><li>Work closely with Product Managers, Product Owners, and Product Scrum teams. Stay informed about enhancements, releases, and other changes related to BlueCard and the BlueCard Portal. Remain up-to-date with all Inter-Plan software enhancements and changes to understand their technical and operational impacts on Operations and provide Implementation and User Acceptance Testing (UAT) support. Support, and at times lead, project planning by defining problems, providing input to solution design, developing timelines, and ensuring stakeholder input is considered.</li><li>Lead workgroups with senior-level Plan staff, ensuring valuable discussions. Manage workgroup action items and prepare recommendations and business cases for proposed solutions and priorities. Collaborate with relevant BCBSA divisions, departments, and individuals to ensure timely completion of deliverables related to BlueCard operations.</li><li>Task Management and Problem Solving: Prioritize multiple initiatives, report task status, and participate in project team discussions. Proactively identify and solve problems within your capabilities. Assist with other projects within the Team and department as assigned.</li></ul>Required Education, Certifications and Experience<ul><li>Bachelor’s Degree in Business / related field or equivalent experience</li><li>Minimum of 5 years of data analysis and business operations experience</li><li>Demonstrated ability to handle multiple tasks efficiently, even in fast-paced and ambiguous situations. Strong analytical skills with demonstrated ability to execute across multiple deliverables and should be comfortable adapting to changing priorities and maintaining productivity.</li><li>Strong written and verbal communications skills with the ability to gather information across a variety of sources, frame key topics or problems and articulate clearly for multiple audiences.</li><li>Proficiency in Microsoft Office or equivalent (i.e., Excel, Word, PowerPoint, Outlook, Teams, OneDrive) demonstrating skills in creating and formatting documents, using templates, and tracking changes.</li><li>A strong track record of providing exceptional customer service is essential. The candidate should be skilled at developing positive relationships with customers, gaining their confidence, and achieving business objectives.</li><li>The ability to work collaboratively with various stakeholders, both internally and externally, is crucial. The candidate should contribute to consensus-building efforts and foster cooperation among team members.</li><li>An excellent corporate presence is important. The candidate should maintain composure, exhibit tact in communications, and establish credibility with colleagues and clients.</li><li>Proficiency in listening and identifying key issues from various communication channels (such as emails, meetings, and conferences) is necessary. The candidate should be able to extract relevant information efficiently.</li><li>Demonstrated problem-solving skills and the ability to take prompt action to meet customer objectives and directives are critical.</li><li>Communication skills, both written and verbal</li><li>Relationship-building skills </li></ul>Preferred Education, Certifications and Experience<ul><li>Possess a thorough understanding of the Blue system and BlueCard applications. This includes familiarity with their functionalities, processes, and best practices.</li></ul> Revenue Responsibility: YesBudget Responsibility: Yes People Management: No#LI-HYBRID

Blue Cross Blue Shield Association

Sr Support Consultant Operations and Delivery

Job Title Pharmacy Program Coordinator Requisition Number RE48612 Working Title Coordinator for Student Success Department Name 7K100:PHARMACY ACADEMIC AFFAIRS Work Location Lexington, KY Grade Level 45 Salary Range $47,278-78,000/year Type of Position Staff Position Time Status Full-Time Required Education BA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 2 yrs Required License/Registration/Certification None Physical Requirements Lifting objects up to 50 lbs, sitting and/or standing for long periods of time. Shift Monday – Friday, 8:00am – 5:00pm; evenings and weekends, as needed. Job Summary The College of Pharmacy Office of Academic Affairs invites applicants for our open position – Pharmacy Program Coordinator for Student Success. This position is responsible for providing individual and group career coaching, academic advising and student success initiatives for the College of Pharmacy professional and graduate students. They will meet with applicants to develop personal development plans for student success and educate multiple audiences regarding the professional program, dual degree options, and pharmacy profession and role of the pharmacist. Additional responsibilities include researching best practices and implementing, and evaluating programs as well as developing and facilitating Student Success programing for the College of Pharmacy from matriculation to graduation for the PharmD professional and Ph.D. students. This position will also analyze reports for trends in student success and develop strategies to reverse downward trends in outcome measures. The position will also serve as a liaison between campus-wide units such as the Registrar’s Office, Career Center, Counseling and Testing Center, Center for Support and Intervention, Financial Wellness, Disability Resource Center, Study Abroad and other student support service units. IEBC (Internal Employee Being Considered). Skills / Knowledge / Abilities Ability to manage multiple projects, to perform effectively with a fluctuating workload, and to generate a number of different problem-solving approaches; Self-directed, working independently and following through on assignments with minimal direction while setting priorities that accurately reflect relative importance of job assignments; Strong organizational skills, Strong writing and editing skills are essential; Prior experience advising students in higher education particularly pre-professional; Public relations skills; Experience managing collaborative partnerships; Superior communication, presentation, planning, and prioritization skills; Candidate must take the initiative in organizing and managing new programs and planning new events; Commitment to helping students identify and achieve their goals; Flexibility in a changing, fast-paced environment; Strong working knowledge of social media and technologies; Strong customer-service; Team management; Knowledge of trends in medical/health professional schools admissions Some weekend and evening work, as well as travel, is required for recruitment activities. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s degree plus three or more years of experience with advising and recruiting for a professional healthcare college preferred. Driver’s License preferred. Deadline to Apply 01/05/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Pharmacy Program Coordinator

Job Title Patient Services Coordinator/UKHC Requisition Number RE48624 Working Title Patient Services Coordinator Department Name M3030:Cancer Clinic Services Work Location Lexington, KY Grade Level 07 Salary Range $17.50-27.31/hour Type of Position Staff Position Time Status Full-Time Required Education HS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 5 yrs Required License/Registration/Certification None Physical Requirements Sitting for prolonged periods of time. Routine computer use. Shift Monday through Friday, 8:00 am – 5:00 pm. Job Summary This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. Skills / Knowledge / Abilities MS Windows, EPIC, Telephone etiquette, customer service Does this position have supervisory responsibilities? No Preferred Education/Experience Prefer at least 6 months of customer service, medical office, or care coordination experience. Deadline to Apply 12/30/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Patient Services Coordinator/UKHC

<h4>Overview</h4>As Senior Service Researcher you will be responsible for guiding government clients through design thinking processes incorporating human-centered and design thinking methods to solve end-to-end service and customer and employee experience challenges. You will plan, organize, and facilitate sessions that uncover pain points, identify opportunities to define vision and strategy, and develop creative ways to solve complex problems. You will serve as the voice of the end user, making sure their needs are considered and met within any proposed solution. Through qualitative and quantitative research, you will collect in-depth insights about the end-user. This information will help inform the design process and build user-friendly products based on feedback, not just assumptions. You will co-create solutions with clients to improve the success of technology implementations and work with multifunctional teams to translate business requirements into achievable technical components.&nbsp;At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.<h4>Responsibilities</h4>Develop research plans, interview guides, and lead teams in interviews with research participants. Collect participant insights through direct observation and testing. Conduct interviews or surveys of users or customers to collect info on topics such as requirements, needs and or interfaces. Inform, write, and review project proposals, test plans, and processes. This person will balance user and business needs, and positively shape strategy. They will conduct, and synthesize research with minimal supervision, and apply their deep knowledge of research methods, theories and approaches to proactively tackle undefined, complex challenges and consistently bring a big picture, strategic mindset to their work. They are excellent communicators and storytellers who make compelling artifacts and presentations that are framed appropriately for the audience and goals. They plan and facilitate collaboration between cross-functional team members and stakeholders and synthesize inputs into a research direction.&nbsp;&nbsp;<h4>Qualifications</h4>Required Education, Experience, &amp; Skills:&nbsp;<ul><li>Minimum 10 years of experience in human-centered design and/or closely related areas (Design Thinking, Design Strategies, Service Design, Design-Led Research).&nbsp;&nbsp;</li><li>Master's Degree, preferably in design, human-centered design, or related field.&nbsp;</li><li>Proven record of planning and conducting research programs, developing insights, envisioning desirable human futures, and translating concepts into action.&nbsp;</li><li>Thorough knowledge and demonstrated experience applying design thinking/HCD principles and tools to solve client challenges.&nbsp;</li><li>Developed research plans, developed interview guides, and led teams in interviews with research participants.&nbsp;</li><li>Collected participant insights through direct observation and prototype testing.&nbsp;</li><li>Written, reviewed, and commented on HCD project proposals, test plans, and research protocols.&nbsp;</li><li>Conducted interviews or surveys of users or customers to collect information on topics such as requirements, needs, and/or interfaces.&nbsp;</li></ul>Preferred Education, Experience, &amp; Skills&nbsp;<ul><li>Graduate degree in a design field, organization development, design innovation, human psychology or related field.&nbsp;</li><li>Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication.&nbsp;</li><li>Experience in group facilitation, including with groups of senior organizational leaders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment.&nbsp;</li><li>A deep, natural curiosity and strong interpersonal, verbal, and written communication skills.&nbsp;</li><li>Ability to be nimble through constant change and unexpected challenges.&nbsp;</li><li>Self-starter and results-oriented, able to work under minimal mentorship.&nbsp;</li><li>Application and technology delivery experience.&nbsp;</li><li>Experience may substituted for education in limited situations.&nbsp;</li></ul>Target Salary: $104040 - $183600. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Service Design Consultant

Step into a Manager Trainee role within our team of motivated Core Management Associates. We are seeking a retail leader who is energized by the opportunity to work in the grocery department, as well as the front-end of the store, taking on a variety of hands-on responsibi lities. They must thrive in a fast-paced environment while developing the skills to take on the next level of management. As a Manager in Training, you will learn all aspects of the grocery business, from customer service to operations, fostering a culture where you feel welcome, included, and celebrated. In this role, your responsibilities will include: <ul> <li> Gaining the skills, knowledge, and expertise required to efficiently oversee the grocery and front-end department </li> <li> Partnering closely with our Core Management team to lead, direct, and supervisor Associates, fostering a positive team environment </li> <li> Collaborating with our Core Management team to lead, direct, and supervise Associates, fostering a positive team environment </li> <li> Collaborating with our Core Management team to understand variables that impact store profitability and assists with controlling such variables affecting stores profitability including gross margin, inventory control, and operating expenses </li> <li> Assisting in payroll management, Associate scheduling, inventory and ordering </li> <li> Responding to and resolve Associate issues including, but not limited to, schedule concerns, job performance accountability, and customer complaints </li> <li> Building relationships with vendors and assisting the Core Management team in holding vendors accountable to Dierbergs standards </li> <li> Providing exceptional customer service, ensuring positive shopping experience for customers </li> <li> Acting as a Store Manager in their absence, demonstrating effective leadership and decision-making skills </li> <li> Other duties as assigned </li> </ul> Qualifications for Success: <ul> <li>2+ years of supervisory experience in retail, grocery, food service, or hospitality</li> <li>High school diploma or GED required; college degree preferred</li> <li>Strong problem-solving, decision making, and conflict management skills</li> <li>Excellent leadership abilities, with the capacity to motivate others and foster a positive team environment</li> <li>Uphold Dierbergs standards for professionalism and appearance</li> <li>Proven track record of dependability and reliability in previous roles</li> <li>Strong moral compass and ability to make ethical decisions, even in challenging situations</li> <li>Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs</li> <li>Must be willing to transfer to any available store location within the St Charles and St. Louis Metropolitan area </li> </ul> Physical Requirements: <ul> <li>Ability to lift and carry up to 50 lbs. occasionally and up to 20 lbs. frequently</li> <li>Ability to push and pull up to 90 lbs. of force occasionally </li> <li>Occasional: Sitting and climbing, frequent standing, walking, bending, kneeling, stooping, squatting, and handling</li> <li>Frequent: Head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, &amp; feel</li> <li>Constant - Stand, handling, &amp; forward reach </li> </ul> Why Dierbergs is Different: <ul> <li> Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family. </li> <li> You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community. </li> <li> As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success. </li> <li> With a clear path for advancement, you will have the opportunity to progress to a Department Manager or store management role </li> </ul> What's in it for you? <ul> <li> Health and retirement benefits , including medical, dental, vision, 401(k) and pension plans Paid time off provided, including vacation and personal days </li> <li> Weekly pay </li> <li> Work-life balance with flexible scheduling </li> <li> Growth opportunities to support career advancement </li> <li> Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards </li> <li> Associate Perks Program in partnership with Working Advantage </li> <li> Discounts at Starbucks kiosks within select locations </li> </ul> At Dierbergs, we value individuals who embody our core BEhaviors: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now! This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

Dierbergs Markets Inc

Manager Trainee

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>#HEJ#LI-EB1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Administrative Coordinator

Job Title Clinical Research Coordinator I Requisition Number RE47196 Working Title Clinical Research Coordinator I Department Name 7H300:RADIOLOGY Work Location Lexington, KY Grade Level 45 Salary Range $22.73-37.50/hour Type of Position Staff Position Time Status Full-Time Required Education BS Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 1 yr Required License/Registration/Certification None Physical Requirements Work is primarily office and desk, computer-based but will include walking around medical center and working in patient areas. Shift Monday through Friday, day shift (evenings and weekends rarely needed). Job Summary The Clinical Research Coordinator will be responsible for: <ul><li>Managing research projects; maintaining records; producing reports</li><li>Recruiting subjects and obtaining consents for research studies / clinical trials.</li><li>Obtaining and maintaining IRB approval for research projects</li><li>Helping to secure new research funding by identifying grant and clinical trial opportunities</li><li>Helping to write and publish scientific / medical articles; helping write grant applications</li></ul> * This position is hybrid eligible. It will be in-person initially with potential to go remote after one year. Skills / Knowledge / Abilities Planning &amp; organization, communication (written &amp; verbal), time management, Microsoft Office Suite; BLS certification, phlebotomy training, ECG training, Oncore, SAP. Does this position have supervisory responsibilities? No Preferred Education/Experience Bachelor’s Degree with at least 1 year of related experience. Deadline to Apply 01/02/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Clinical Research Coordinator I

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day. &nbsp;&nbsp;Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company.&nbsp; Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company.&nbsp; Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance. &nbsp;&nbsp;VertexOne is proudly Certified as a Great Place to Work®.&nbsp; Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.&nbsp; VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.&nbsp;&nbsp;Overview of Role/Job Purpose:The Business Analyst (BA) brings specialized expertise in deregulated energy markets and the operational functions of the VXretail system. This role focuses on supporting all clients, with an emphasis on Commercial and Industrial (C&amp;I) clients. A deep understanding of C&amp;I operations and industry-specific requirements is essential to deliver value across various sectors. Key responsibilities include creating user stories, analyzing, and resolving client inquiries related to utilities and VXretail system processes. The BA is also expected to stay current with utility market mandates and energy industry regulations, contribute to roadmap projects as needed, and assist with client implementations. This includes supporting the integration of regulatory changes to ensure VXretail remains compliant and aligned with market requirements. Essential Duties:<ul><li>Work closely with stakeholders and clients, particularly in the Commercial and Industrial (C&amp;I) sectors, to understand their needs, define business requirements, and translate them into user stories for actionable development plans.</li><li>Analyze existing business processes with a specific focus on C&amp;I operations, recommending improvements that enhance efficiency, reduce costs, and optimize outcomes.</li><li>Serve as the primary liaison between business stakeholders—including general and C&amp;I clients, product owners, and development teams—to ensure clear communication, alignment of objectives, and successful outcomes.</li><li>Develop and document business cases and user stories, to ensure solutions align with industry standards, particularly C&amp;I industry requirements, and client needs.</li><li>Provide ongoing support throughout the project lifecycle by tracking timelines, monitoring deliverables, and ensuring projects meet business goals for both general and C&amp;I clients.</li><li>Utilize in-depth knowledge of the C&amp;I sector to implement tailored industry-specific strategies, improving operational efficiency and meeting client objectives.</li><li>Analyze data to provide actionable insights and recommendations, helping both general clients and C&amp;I clients optimize their business decisions and performance.</li><li>Participate in User Acceptance Testing (UAT) to validate that solutions meet client and C&amp;I client requirements, identifying and resolving any gaps or issues during testing.</li><li>Provide training to clients and C&amp;I clients to ensure smooth adoption of new solutions and ongoing support.</li><li>Troubleshoot software issues and conduct root cause analysis to resolve software support issues effectively.</li><li>Communicate business rules, technical information, and functionality enhancements clearly to clients, development teams, and stakeholders as needed.</li><li>Collaborate with team members and clients to triage issues, ensuring timely resolution and minimal disruption.</li><li>Assist Client Success Managers (CSMs) with the transition of new clients onto the platform post-hypercare.</li><li>Research and stay updated on utilities market mandates, regulations, and business rules, ensuring compliance for clients and C&amp;I clients.</li><li>Understand and assist in developing and implementing best practices for business procedures, ensuring continuous improvement for general and C&amp;I client needs.</li><li>Provide industry insights and product knowledge to clients, implementation teams, and development teams, ensuring all parties are informed and aligned.</li><li>Write user stories and detailed workarounds for potential software modifications, ensuring accuracy and clarity in all documentation and ensuring clear documentation of client requirements.</li><li>Communicate software problems and functionality enhancements in detail to developers, ensuring they are addressed effectively.</li><li>Participate in team discussions and brainstorming sessions to resolve issues and drive continuous improvements.</li><li>Participate in work product review sessions on behalf of the support organization, providing analytical feedback to improve the overall solution.</li><li>Identify areas for improvement, develop solutions, and provide updates on process improvement initiatives as issues are identified.</li><li>Escalate and communicate critical issues to VertexOne management or clients as needed, ensuring swift action is taken.</li><li>Ensure all client issues are identified, updated, and resolved within established timelines to maintain high levels of client satisfaction.</li></ul>Skills/Qualifications:<ul><li>Minimum of 3 years of experience as a Business Analyst, with a history of supporting clients in various industries.</li><li>Mandatory: In-depth knowledge of the Commercial and Industrial (C&amp;I) sector, including industry-specific challenges, regulations, and best practices.</li><li>Strong analytical and problem-solving skills, with experience in process improvement and requirements gathering.</li><li>Proficient in documenting business requirements and creating user stories.</li><li>Experience in data analysis to support business decision-making.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders.</li><li>Excellent organizational skills and ability to manage multiple responsibilities, while effectively focusing on priority issues</li><li>Ability to apply business process knowledge to software product concepts</li><li>Ability to meet deadlines and team goals</li><li>Exceptional customer service approach with internal and external customers</li><li>Proficient in MS Excel, Word, Visio, SQL</li><li>Excellent understanding of meter to cash processes for utilities and suppliers</li></ul>Education/Experience:<ul><li>Degree in IT or equivalent experience</li><li>Experience and working knowledge of the regulated and/or deregulated energy market, especially the Texas market, is a plus. Commercial and Industrial (C&amp;I) is mandatory.</li><li>Strong analytical, design, and problem-solving skills are a plus</li><li>Knowledge of Electronic Data Interchange (EDI) is a plus </li><li>Experience in MS SQL and .Net development is a plus</li><li>Knowledge of VXretail (UtiliBill) is a plus</li></ul>What VertexOne has to offer: <ul><li>Comprehensive medical, dental, vision, disability, life insurance </li><li>Health Savings Account (HSA), Flexible Spending Account (FSAs) </li><li>401K match </li><li>Flexible PTO </li><li>Employee recognition platform with monetary rewards </li><li>100% Remote work environment </li><li>Initial work from home stipend </li><li>Leadership/Coaching training programs </li><li>Free access to Bizlibrary for unlimited professional development </li><li>Employee Assistance Program (EAP) with counseling sessions available 24/7 </li><li>Health and wellbeing programs </li><li>Paid parental leave </li><li>Employee bonus referral program </li><li>Employee Discount Program </li></ul>About VertexOne:&nbsp;VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit <a href="https://www.vertexone.net" target="_blank">https://www.vertexone.net</a>. Equal Opportunity Employer: VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation. Apply Now <h4>Other details</h4><ul><li> Job Family Business Analyst</li><li> Job Function Individual Contributor</li><li> Pay Type Salary</li></ul>

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