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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Senior Manager of ORM Transformation who will help set the strategy and execution of the transformation of the Operational Risk Management framework for the enterprise. This is a high visibility opportunity that includes working with cross functional stakeholders across the enterprise including several senior leaders.Responsibilities:<ul><li>Play a significant role in developing strategy and driving execution of transformation of operational risk across the enterprise</li><li>Run initiatives within Program Management Office to transform the organization</li><li>Contribute to plans related to remediation of Matters Requiring Attention (MRAs)</li><li>Create material for periodic updates and presentations to Board, Executive Committee, BU Presidents and several senior stakeholders</li><li>Manage a robust communication plan to keep relevant stakeholders at different levels informed, obtain buy-in, receive inputs and remove roadblocks as relevant</li><li>Stay abreast of regulatory changes and industry best practices, and lead regulatory engagement, and provide oversight of processes to monitor, evaluate and integrate regulatory changes into OR framework &amp; trainings</li><li>Regularly evaluate the risk governance framework’s effectiveness, identifying improvement opportunities and ensuring implementation of enhancements</li><li>Collaborate across cross-functional stakeholders, bringing them along and ensure comprehensive engagement in initiatives and projects</li><li>Be a thought leader with a proactive mindset – align stakeholders, assess risks and escalate or devise mitigation strategies, think through interdependencies, etc.</li><li>Manage OR technology/systems and contribute to an innovation strategy</li></ul>Minimum Qualifications:<ul><li>5-10+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities)</li><li>Project management skills and experience</li><li>Strong relationship building skills and ability to effectively collaborate and work with stakeholders across groups, geographies and with varying backgrounds</li><li>Experience driving transformational change across the enterprise</li><li>Knowledge of regulatory changes and industry best practices, leading regulatory engagement and providing oversight of processes to monitor, evaluate and integrate regulatory changes into operational risk framework and trainings</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent communication and interpersonal skills</li><li>Ability to operate independently in a highly complex matrixed environment</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Operational Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are seeking upbeat, self-motivated colleagues to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. &nbsp; Responsibilities: <ul><li>Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.</li><li>Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.</li><li>Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. </li><li>Effectively lead pipeline of prospective customers. </li><li>Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.</li><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.</li><li>Champion of and for compliance within US SME and GCS.</li></ul>Qualifications:<ul><li>Inside Sales experience conducting outbound sales calls.</li><li>Experience in a cold-calling environment a plus.</li><li>Consistent record of growing and maintaining business relationships.</li><li>Experience in a highly regulated industry.</li><li>Financial and business acumen.</li><li>Knowledge of the various sales cycles and stages.</li><li>Navigating through multiple digital platforms and web-based tools.</li><li>Active listening skills and a consultative approach to client conversations.</li><li>Strong phone skills with the ability to adapt a message to multiple audiences at various levels.</li></ul>Salary Range: $20.00 to $31.25 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Tele Sales-Consultant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.We are seeking upbeat, self-motivated colleagues to join our dynamic outbound sales team. As a Tele Sales Consultant, you will build relationships with Business Card Members and recommend American Express solutions based on their needs.The primary focus of the Tele Sales Consultant is to use inside sales to acquire new commercial customers with annual company revenues of $500,000 to $10 million via phone-based selling. The ideal candidate will have the tenacity and endurance to call potential customers using consultative selling skills to provide business solutions to our prospects through the American Express business suite of products. The Tele Sales Consultant must have a discerning eye for business, great executive presence, and interest in continued career growth. Tele Sales Consultants will have the opportunity to be a part of a field sales career path program where they will receive mentorship, training, job shadowing, and leadership support to gain experience as they progress in their sales career at American Express. &nbsp; Responsibilities:<ul><li>Make outbound calls to contact business owners with annual company revenues of $500k to $10M, using target lists provided by American Express.</li><li>Engage in phone consultations with business owners and decision makers, learn about their needs, and recommend the right American Express Business products.</li><li>Maintain high levels of product and service knowledge, clearly communicate appropriate product features and benefits and other elements of American Express Small Business products. </li><li>Effectively lead pipeline of prospective customers. </li><li>Continuously seek to improve key selling skills, including building rapport, understanding customer needs, handling objections, and closing sales.</li><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure, American Express Leadership Behaviors.</li><li>Champion of and for compliance within US SME and GCS.</li></ul>Qualifications:<ul><li>Inside Sales experience conducting outbound sales calls.</li><li>Experience in a cold-calling environment a plus.</li><li>Consistent record of growing and maintaining business relationships.</li><li>Experience in a highly regulated industry.</li><li>Financial and business acumen.</li><li>Knowledge of the various sales cycles and stages.</li><li>Navigating through multiple digital platforms and web-based tools.</li><li>Active listening skills and a consultative approach to client conversations.</li><li>Strong phone skills with the ability to adapt a message to multiple audiences at various levels.</li></ul>Salary Range: $20.00 to $31.25 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

At VertexOne, helping utilities provide the best customer service experience is what we do. VertexOne is the recognized leader in SaaS platforms for utilities across North America. Through a wide range of innovative services and solutions, VertexOne helps utilities deliver a compelling customer experience; reducing the cost to serve customers, increasing operational efficiency, improving customer satisfaction, and driving utility operations forward. It’s been in the DNA of our people since we started supporting utilities’ customer experience needs over 20 years ago. And that commitment continues to this day. &nbsp;&nbsp;Our team members are our greatest assets, so we pride ourselves on being ‘Employee First’. As such, we listen to what our employees have to say and find ways to incorporate their ideas into the company.&nbsp; Whether it’s new technology, career development opportunities, or fun events, we find new ways to keep our employees engaged and incentivized to grow within the company.&nbsp; Our employees' well-being—both physical and mental—is a top priority at VertexOne. That's why we foster a 100% remote and flexible environment and encourage work-life balance. &nbsp;&nbsp;VertexOne is proudly Certified as a Great Place to Work®.&nbsp; Great Place to Work® is the global authority on workplace culture, employee experience, and leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.&nbsp; VertexOne is dedicated to prioritizing the employee experience and creating an exceptional company culture.&nbsp;&nbsp;Overview of Role/Job Purpose:The Business Analyst (BA) brings specialized expertise in deregulated energy markets and the operational functions of the VXretail system. This role focuses on supporting all clients, with an emphasis on Commercial and Industrial (C&amp;I) clients. A deep understanding of C&amp;I operations and industry-specific requirements is essential to deliver value across various sectors. Key responsibilities include creating user stories, analyzing, and resolving client inquiries related to utilities and VXretail system processes. The BA is also expected to stay current with utility market mandates and energy industry regulations, contribute to roadmap projects as needed, and assist with client implementations. This includes supporting the integration of regulatory changes to ensure VXretail remains compliant and aligned with market requirements. Essential Duties:<ul><li>Work closely with stakeholders and clients, particularly in the Commercial and Industrial (C&amp;I) sectors, to understand their needs, define business requirements, and translate them into user stories for actionable development plans.</li><li>Analyze existing business processes with a specific focus on C&amp;I operations, recommending improvements that enhance efficiency, reduce costs, and optimize outcomes.</li><li>Serve as the primary liaison between business stakeholders—including general and C&amp;I clients, product owners, and development teams—to ensure clear communication, alignment of objectives, and successful outcomes.</li><li>Develop and document business cases and user stories, to ensure solutions align with industry standards, particularly C&amp;I industry requirements, and client needs.</li><li>Provide ongoing support throughout the project lifecycle by tracking timelines, monitoring deliverables, and ensuring projects meet business goals for both general and C&amp;I clients.</li><li>Utilize in-depth knowledge of the C&amp;I sector to implement tailored industry-specific strategies, improving operational efficiency and meeting client objectives.</li><li>Analyze data to provide actionable insights and recommendations, helping both general clients and C&amp;I clients optimize their business decisions and performance.</li><li>Participate in User Acceptance Testing (UAT) to validate that solutions meet client and C&amp;I client requirements, identifying and resolving any gaps or issues during testing.</li><li>Provide training to clients and C&amp;I clients to ensure smooth adoption of new solutions and ongoing support.</li><li>Troubleshoot software issues and conduct root cause analysis to resolve software support issues effectively.</li><li>Communicate business rules, technical information, and functionality enhancements clearly to clients, development teams, and stakeholders as needed.</li><li>Collaborate with team members and clients to triage issues, ensuring timely resolution and minimal disruption.</li><li>Assist Client Success Managers (CSMs) with the transition of new clients onto the platform post-hypercare.</li><li>Research and stay updated on utilities market mandates, regulations, and business rules, ensuring compliance for clients and C&amp;I clients.</li><li>Understand and assist in developing and implementing best practices for business procedures, ensuring continuous improvement for general and C&amp;I client needs.</li><li>Provide industry insights and product knowledge to clients, implementation teams, and development teams, ensuring all parties are informed and aligned.</li><li>Write user stories and detailed workarounds for potential software modifications, ensuring accuracy and clarity in all documentation and ensuring clear documentation of client requirements.</li><li>Communicate software problems and functionality enhancements in detail to developers, ensuring they are addressed effectively.</li><li>Participate in team discussions and brainstorming sessions to resolve issues and drive continuous improvements.</li><li>Participate in work product review sessions on behalf of the support organization, providing analytical feedback to improve the overall solution.</li><li>Identify areas for improvement, develop solutions, and provide updates on process improvement initiatives as issues are identified.</li><li>Escalate and communicate critical issues to VertexOne management or clients as needed, ensuring swift action is taken.</li><li>Ensure all client issues are identified, updated, and resolved within established timelines to maintain high levels of client satisfaction.</li></ul>Required Skills/Qualifications:<ul><li>At least 3 years Business Analyst experience with working knowledge of the regulated and/or deregulated energy market (in the Texas market, is a plus).&nbsp;&nbsp;</li><li>Strong analytical, design, and problem-solving skills are a plus</li><li>Knowledge of Electronic Data Interchange (EDI) is a plus </li><li>Experience in MS SQL and .Net development is a plus</li><li>Knowledge of VXretail (UtiliBill) is a plus</li><li>Strong analytical and problem-solving skills, with experience in process improvement and requirements gathering.</li><li>Proficient in documenting business requirements and creating user stories.</li><li>Experience in data analysis to support business decision-making.</li><li>Excellent communication and interpersonal skills, with the ability to work effectively with a variety of stakeholders.</li><li>Excellent organizational skills and ability to manage multiple responsibilities, while effectively focusing on priority issues</li><li>Ability to apply business process knowledge to software product concepts</li><li>Ability to meet deadlines and team goals</li><li>Exceptional customer service approach with internal and external customers</li><li>Proficient in MS Excel, Word, Visio, SQL</li><li>Excellent understanding of meter to cash processes for utilities and suppliers</li></ul>Education&nbsp;<ul><li>Degree in IT or equivalent experience</li></ul>What VertexOne has to offer: <ul><li>Comprehensive medical, dental, vision, disability, life insurance </li><li>Health Savings Account (HSA), Flexible Spending Account (FSAs) </li><li>401K match </li><li>Flexible PTO </li><li>Employee recognition platform with monetary rewards </li><li>100% Remote work environment </li><li>Initial work from home stipend </li><li>Leadership/Coaching training programs </li><li>Free access to Bizlibrary for unlimited professional development </li><li>Employee Assistance Program (EAP) with counseling sessions available 24/7 </li><li>Health and wellbeing programs </li><li>Paid parental leave </li><li>Employee bonus referral program </li><li>Employee Discount Program </li></ul>About VertexOne:&nbsp;VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction. For more information on how VertexOne allows you to enhance the digital customer experience, improve revenue management, and leverage data analytics, visit <a href="https://www.vertexone.net" target="_blank">https://www.vertexone.net</a>. Equal Opportunity Employer: VertexOne is proud to be an equal opportunity employer. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. VertexOne is also committed to providing reasonable accommodation for applicants with disabilities. Individuals who need reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request accommodation. Apply Now <h4>Other details</h4><ul><li> Job Family Business Analyst</li><li> Job Function Individual Contributor</li><li> Pay Type Salary</li><li> Employment Indicator Regular</li><li> Min Hiring Rate $85,000.00</li><li> Max Hiring Rate $95,000.00</li></ul>

VertexOne

Business Analyst

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The RN, Care Coordinator is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Group (IDG), and providing palliative and supportive care to the patient/family unit.Qualifications: • Current license as RN in the state where the employee will be working • Minimum one (1) year of in-patient nursing or hospice experience for external candidates; for internal applicants, minimum of 6-months of LPN experience with hospice/home health within an affiliate • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Reliable transportation to meet visit schedule • Ability to use equipment with visual and auditory mechanisms • Ability to effectively communicate in English (verbal and written) • Flexible schedule to meet the needs of Hospice House patients • Ability to manage the emotional stress of working with and caring for terminally ill patients and their families • Ability to physically access patient rooms, other areas of the Hospice House/Hospital/ALF, etc., and any home (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning) within any part of the service area • Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation•&nbsp;Active BLS for healthcare professionals from the American Heart Association or Red Cross. Employees hired prior to 12/31/2022 must obtain certificate prior to 10/1/2023Some locations may require:<ul><li>Provides reassurance on the phone to patients and families. Assists in finding solutions to their questions and/or recognizes the need for an in person visit. Coordinates in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Completes clinical admissions for all Company services including, but not limited to:<ul><li>Explains services to potential patients/families and addresses questions regarding patient fears, physical limitations, while putting the patient/family at ease; presents services in an empathetic and compassionate manner&nbsp;</li><li>Identifies admission objections, concerns or other entry barriers and provides responses</li><li>Educates patient/family on admission requirements and addresses immediate needs</li><li>Completes informed consents and initial assessment according to regulations and Company policy</li><li>Provides information to Physicians and initiates Plan of Care to address patient’s immediate needs</li><li>Initiates skilled nursing interventions to prevent complications, alleviate symptoms and maximize physical and emotional comfort</li><li>Obtains Physician orders</li><li>Completes documentation per Company policy</li></ul></li></ul><ul><li>Acts as the Company representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families, and the general public.</li><li>Communicates frequently with Admissions to ensure timely follow-up.&nbsp; When assignment is complete, informs Admissions and prepares for next assignment.</li><li>Provides all necessary clinical communication timely using SBAR.</li><li>Discusses any potential needs with after-hours staff.</li><li>Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible patients while meeting productivity expectations.</li><li>Obtains medical record information for the referral.</li><li>Develops strong relationships with case managers, physicians, etc. at facilities.</li><li>Works with Professional Relations Representatives (PRRs) to provide education on all available services.</li><li>Provides care for any GIP patients in a hospital including daily visits, professional management, documentation and efficient discharge.</li></ul> Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices. • Observe the Company's health, safety and security practices. • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Use resources in a fiscally responsible manner. • Promote the Company through participation in community and professional organizations. • Participate proactively in improving performance at the organizational, departmental and individual levels. • Improve own professional knowledge and skill level. • Advance electronic media skills. • Support Company research and educational activities. • Share expertise with co-workers both formally and informally. • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Provides and manages direct care to patients and families as part of Interdisciplinary Group (IDG), incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up. • Coordinates the Plan of Care, ensuring that an individualized Plan of Care is developed that accurately reflects the patient’s evolving needs. • Educates patient, family, caregivers and other health professionals about disease process and decline, palliative interventions, care giving, dying process and safety practices. • Reports changes in the patient’s condition to appropriate members of the IDG or other health professionals. • Participates with the IDG to evaluate hospice referrals/admissions for level of care appropriateness. • Attends patient deaths; prepares body for transport; oversees disposal of medications. • Provides appropriate bereavement interventions to the family and caregiver in conjunction with psychosocial staff. • Presents concise and pertinent oral and written reports to IDG; respects and encourages input from all disciplines. • Communicates accurately and completely to physicians, staff members, patients, families, and supervisors; utilizes positive approaches when working with others. • Supervises patient care given by other nursing team members (i.e., LPNs, Hospice Aides, and contract nurses). • Performs other duties as assigned. Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.): While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel. Frequently required to: stand; sit; reach with hands/arms; lift; bend; balance. Occasionally required to: pull; push; stoop/crouch; kneel; climb stairs.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

RN, Care Coordinator (Marion County)

Job Title Periop Operational Coordinator/UKHC Requisition Number NR12450 Working Title Perioperative Operational Coordinator/ PACU/Chandler Department Name H3320:Perioperative Services Work Location Lexington, KY Grade Level 11 Salary Range $26.00-45.70/hour Type of Position Staff Position Time Status Full-Time Required Education ADN Required Related Experience 4 yrs Required License/Registration/Certification Registered Nurse (RN) Physical Requirements The essential functions for this position include the ability to lift, carry, push, and pull 50-100 pounds occasionally and 25-50 pounds frequently; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases, hazards of radiation, and injury from intractable patients or sharp instruments. Shift 10 hour shifts; Days/Evenings; will also be required to work some weekend and holidays. Job Summary This position has responsibility for day to day operations of running the unit and facilitating the procedures/cases planned for the day. Facilitating the patient schedule includes assigning staffing, working with the surgeons/proceduralists and boardrunner to coordinate timely, safe care. Time management, attention to detail and collaborative, respectful communication are key skills required for the role. Skills / Knowledge / Abilities Microsoft Access, Excel Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 01/20/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Periop Operational Coordinator/UKHC

Description Idaho National Laboratory is hiring a Proposal Management Program Manager to work in our Business Management department. Our team works a 9x80 schedule located out of our Idaho Falls EROB facility with every other Friday off. The Proposal Management Program Manager will execute strategy in support of providing INL researchers with expertise, tools, and training to improve the overall quality and compliance of INL-submitted proposals, while continuing to improve the efficiency of internal proposal processes. You will report to the Director of Acquisition &amp; Contracts Management. Responsibilities Include: <ul><li>Development and implementation of strategies for communicating and monitoring compliance with Laboratory and DOE policies and procedures for proposal development and submission.</li><li>Provide proactive outreach and communication to stakeholders on opportunities, new policies and procedures, and updated guidelines.</li><li>Provide a system tool and user support for the incoming work process.</li><li>Collaborate with stakeholders to derive strategic plans for incoming work.</li><li>Acts as a resource for compliance questions and issues using existing knowledge, experience, and available resources (e.g., sponsor regulations, Laboratory policies) for supporting and/or providing guidance to researchers and other contributors.</li><li>Provide advice, guidance, and support to proposal development teams.</li><li>Actively monitor lab-wide proposal resource assignments, provide resource planning recommendations, and suggest adjustments, as necessary.</li><li>Facilitate the application process by monitoring proposal reviews, approvals, and directorate submissions.</li><li>Performs quality/compliance checks on proposal submittal packages, as needed.</li><li>Support the Laboratory in navigating and educating proposals development teams on incoming work (sponsor) policies, procedures, tools, and systems.</li><li>Regularly monitor regular proposal metrics, prepare reports, and provide leadership with analyses to inform decision making and portfolio management. </li><li>Coordinate with various departments such as Legal, Technology Deployment, Research and Development Directorates, Export Control, and other necessary departments to ensure INL’s business interests are protected throughout the proposal process. </li><li>Prepare and deliver proposal related training initiatives in areas such as policy, capture management, requirement identification, compliance, budget, and scope/narrative development.</li><li>Drives continuous improvements and change management for incoming work processes.</li></ul>Qualifications Minimum Requirements:&nbsp; Bachelor's degree in relevant field and a 5 years of experience in acquisitions and agreements along with 2 years of leadership experience Job Information:&nbsp; <ul><li>The target pay range for this position is ($121,553 - $186,899) annually.&nbsp; The full pay range is Salary Grade 530 ($105,516-$269,052). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>You are required to show a demonstrated commitment to valuing diversity and contributing to an inclusive working environment.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Proposal Management Program Manager

Composites Focus Area LeadCompany SummaryTriton Systems, Inc combines 30+ years of experience with exciting growth and innovation opportunities within the product development and R&amp;D space. We support Government and commercial markets by delivering advanced solutions across applications in defense, security, aerospace, energy, environmental sustainability, and human health. Where we see a larger opportunity, we create new companies to scale these solutions into businesses. Our teams thrive in a collaborative, fast-paced environment where we tackle complex challenges, meet our customers' toughest requirements, and deliver high-impact results-on time, on budget and having fun while doing it.Composites focus areas include lightweighting, high temperature composites, multifunctionality and manufacturing process development. Our programs often involve highly stressed composites subject to dynamic loading; part quality, durability and repeatability; and design for high temperature and high heat flux environments. &nbsp;Position SummaryThe Structures group seeks a qualified Composites Focus Area Lead to propose and lead programs in the areas of novel composite structural materials and novel composite structural components. In this role you will devise technical solutions to meet opportunities in the composites field, and advance those solutions from low TRL through commercialization, working closely with customers, partners and other stakeholders. You will collaborate both within the Structures group and across Triton Systems' technical disciplines to solve complex problems.The candidate must have strong understanding of composite design principles including: reinforcement and matrix selection; laminate mechanical properties; and manufacturing process development and advanced aerospace composites. The candidate will exhibit strong understanding of composites analysis principles, including stress analysis; NDI/NDE and destructive testing; as well as failure analysis. In addition we would be looking for experience with composite fabrication in at least one of the following: laminated prepreg structures; infused structures (VARTM,HPRTM,RFI); filament winding; ATL/AFP; thermoplastic molding; or high temperature composites (PI,BMI,C-C,CMC,C/SiC). Also, experience with composites development programs, and having created or modified materials and/or processes to improve performance or expand capability would be important. &nbsp;Qualifications<ul><li>Design, fabricate, and test fiber-reinforced composite materials to meet application requirements</li><li>Read and interpret drawings to optimize mold and component designs</li><li>Lead in the testing and evaluation of materials</li><li>Perform failure analysis</li><li>Review design plans for objectives such as strength, weight, and cost.</li><li>Develop and execute a design-of-experiments</li><li>Interface with outside test facilities and materials vendors</li><li>Author technical reports and procedures.</li><li>Function autonomously in a fast-paced materials fabrication environment.</li></ul> &nbsp;Education/ Experience<ul><li>MS or BS in Materials, Mechanical or Aerospace Engineering</li><li>7-10 years of experience in composite design; fabrication; testing and analysis; composites research and/or product development</li><li>Proficiency in solid modeling and FEA (SolidWorks, NASTRAN or equivalent).</li><li>Standard analytical computer skills, Efficiency in Windows operating environment, Office Suite products (MS Word, Excel, PowerPoint) and Internet Browser is required.</li></ul> &nbsp;Due to the nature of our business and information associated with this position, interested candidates must be US Citizens and may be subject to a security investigation.Come join our success and grow with the strength of these fascinating new technologies. We are looking for individuals with confidence and the right stuff. We offer a competitive salary with full benefits package.Triton Systems' Headquarters is located in Chelmsford, Massachusetts.We are an equal opportunity employer - M/F/D/VEEO. We strongly encourage qualified women and minorities to apply. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. <a href="https://tritonsystems.applicantpro.com/jobs/3610712-294220.html" target="_blank">https://tritonsystems.applicantpro.com/jobs/3610712-294220.html</a> &nbsp;

Composites Focus Area Lead

Join the Clean Energy RevolutionBecomeaSenior Project Manager - Scrum Masterat Southern California Edison (SCE) and build a better tomorrow. In this job, you will be responsible for facilitating and guiding the Scrum process for multiple teams within HR and other Operating Units, ensuring that Agile principles and practices are effectively followed while delivering outcomes. &nbsp;You will work closely with Product Owners, Development Teams, and other stakeholders to deliver high-quality products on time and within scope. As our&nbsp;Senior Project Manager - Scrum Master, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages activities of one or more large, mid to long-term projects with responsibility for results in terms of costs, methods and outcomes</li><li>Develops business plans, objectives and initiatives for the organization</li><li>Provides inputs to organizational objectives and policies and ensures delivery of results</li><li>Engages regularly with senior management as a key consultant on critical business issues</li><li>Manages and executes HR projects, collaborates with cross-functional HR teams and sets tactical and strategic priorities</li><li>Takes a lead role in implementing change management strategies for HR projects, and creates communication plans and materials to engage and inform employees and stakeholders</li><li>Implements benefits realization, satisfaction surveys, and metrics tracking to quantify HR project ROI and value delivery</li><li>Implements project management reporting tools, progress dashboards, and methodologies to gain visibility into HR project health and status</li><li>Works closely with third-party vendors to ensure contract terms and conditions are being met as well as managing the project schedule</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience in human resources project management.</li><li>Experience managing large, complex projects impacting HR strategy and business objectives.</li></ul>Preferred Qualifications<ul><li>Advanced certifications such as Certified Scrum Professional (CSP) or Agile Certified Practitioner (PMI-ACP).</li><li>Experience with scaling Agile frameworks (e.g., SAFe).</li><li>Background in software development or technical project management.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Familiarity with DevOps practices and tools.</li><li>8 to 10 years of experience as a Scrum Master or in a similar role.</li><li>Strong understanding of Agile principles and practices and experience in facilitating Scrum ceremonies and coaching teams</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Extensive experience with Agile project management tools, specifically Jira and Octane.</li><li>Certified Scrum Master (CSM) or equivalent certification.</li></ul>Additional Information <ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.&nbsp; Unless otherwise noted, employees are required to work and reside in the state of California.&nbsp; Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li></ul><ul><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more! </li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Senior Project Manager - Scrum Master

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Banking Center of Excellence is a new team within Global Commercial Services (GCS) at American Express.&nbsp;The team is on a mission to expand the concept of American Express membership through a relevant, curated set of&nbsp;financial services&nbsp;products at differentiated&nbsp;value. We recently launched Amex Rewards Checking® and Amex Business Checking®, innovative digital checking accounts with a debit card attached, where customers can earn points as they spend.&nbsp; Digital Product teams at American Express play a central role in identifying customer needs, building outstanding experiences, and leading teams across the company to launch, improve and cultivate products that provide our customers with world-class digital experiences. In this role, you will:<ul><li>Support the Product Development Life Cycle (product roadmap, design, development) for Debit Card features and enhancements with a focus on improving the Debit POS experience through new capabilities.</li><li>Collaborate with key Debit business partners such as product management, credit fraud risk, and marketing to understand business needs and convert them to functional product requirements</li><li>Drive capability development &amp; testing from concept to launch, in partnership with Product Owners, Delivery Managers and QA engineers across the company</li><li>Work closely with Product Managers, UX Designers, and Engineering teams to help convert functional requirements to features and user stories</li><li>Support product &amp; process design with team members and cross-functional partners across the organization to account for requirements from credit &amp; fraud risk, financial crimes, compliance, regulatory &amp; legal</li><li>Document user stories, business rules, use cases, and process flows for new features </li><li>Document and communicate as-is and as-built capabilities </li><li>Participate and contribute in scrum ceremonies with engineering teams</li></ul>Minimum Qualifications:<ul><li>You have 1-3 years of Product Management and/or Product Development experience with digital financial products</li><li>You have recent experience in the Agile Product Development methodology</li><li>You have experience acting as a liaison between business &amp; tech teams (engineers, strategic technology partnerships etc.) to define, prioritize, &amp; deliver projects</li><li>You have experience collaborating with a cross-functional team and are a team-player </li><li>You are a problem solver with strong critical and analytical skills</li><li>You have excellent project/process management and prioritization skills</li><li>You have excellent written and verbal communications skills with experience working closely with all levels of an organization</li><li>Bachelor's degree or equivalent work experience in product management and/or engineering</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

697 Project Management / Professional Services Jobs