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Feel Seen at Thrive!Community Information: Learn more about&nbsp;Dockside and Borgata&nbsp;here&nbsp;and here!Salary:$20.00 - $21.00/hourSchedule:&nbsp;Full-time;&nbsp;Tuesday - Friday 9 am - 6 pm, Saturday 10am - 5pm (some flexibility in scheduled weekdays may be available).Our purpose is to create a community where people feel seen, because we believe&nbsp;when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive! Voted one of Washington's best workplaces 8 years in a row, and Portland’s best workplaces 2 years in row,&nbsp;Thrive builds on its culture by offering the following benefits:&nbsp;<ul><li>32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Days of Service)</li><li>Paid Birthday Off</li><li>Generous Employer Matched 401k plan!</li><li>30% Housing Discount&nbsp;with Ownership and Regional Manager Approval</li><li>$150 Leasing Commission</li><li>$75 Renewal Commission (split between entire on-site team per renewal)</li><li>Medical benefits effective 1st of the month following your start date! <ul><li>100% employee medical &amp; dental insurance paid for non-tobacco associates, 80% covered for tobacco using associates</li><li>Optional HMO dental plan including adult and child orthodontics</li><li>Vision Option</li><li>$20,000 life insurance policy</li><li>Long-term disability coverage</li></ul></li><li>24 hour Employee Assistance Program/Hotline</li><li>Discounted Pet Insurance rates + additional voluntary benefit options</li><li>$300 annual professional development/tuition reimbursement</li><li>Training opportunities and career progression/growth plans!&nbsp;</li></ul>Leasing Consultant Purpose:The Leasing Consultant is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned community and properly secure lease agreements from qualified persons, in a manner consistent with Thrive’s Values, policies and procedures as well as multi-family housing regulations.&nbsp;Leasing Consultant Job Responsibilities:<ul><li>Marketing/Leasing <ul><li>Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.</li><li>Inspects models and market ready vacancies daily to ensure cleanliness. Performs cleaning and staging as needed.</li><li>Conducts all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.</li><li>Answers incoming phone calls and handles each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfers calls to assistant manager or Community Manager when appropriate.</li><li>Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.</li><li>Maintains awareness of local market conditions and trends. Contributes ideas to the manager for marketing property and for improving resident satisfaction.</li><li>Maintains a lease closing ratio at a level appropriate for the property and submarket.</li><li>Responds to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.</li><li>Posts regularly on online advertising sites such as Craigslist and Weblisters as instructed.</li><li>Sets out A-Boards and balloons at property entrances daily.&nbsp;</li></ul></li><li>Administrative <ul><li>Correctly completes all lease applications, assists with application verification and notifies prospective residents of results.</li><li>Types miscellaneous resident communication as needed.</li><li>Complete all lease paperwork including related addenda and accepts rents and deposits.</li><li>Completes Guest Card information form on all prospects, sends thank-you notes and performs follow- up.</li><li>Physically inspects property when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.</li><li>Inventories office supplies on periodic basis. Reports needs to Community Manager.</li><li>Organizes and files appropriate reports, leases and paperwork.</li><li>Attends property and Thrive trainings and meetings as requested.</li></ul></li><li>Performs any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager or Regional Manager.</li></ul>Desired Skills &amp; Experience<ul><li>Leasing experience in multi-family housing preferred.</li><li>National Apartment Leasing Professional (NALP)preferred.</li><li>Customer service experience strongly desired.</li><li>Yardi/CRM and Onsite experience preferred.</li></ul>Desired Competencies<ul><li>Excellent customer service, sales and closing skills.</li><li>Ability to work in a fast-paced and customer service-oriented environment.</li><li>Understanding of industry terms and their meaning.</li><li>Ability to de-escalate conflict and remain calm and courteous at all times.</li><li>Respects and understands diverse cultural and socio-economic backgrounds.</li><li>Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.</li><li>Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.</li><li>Performs duties under pressure and meets deadlines in a timely manner.</li><li>Works well both as part of a team and independently.</li><li>Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.</li><li>Desire to learn and take initiative on projects and tasks.</li><li>Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.</li><li>Driven team player looking to bring positive energy to the team.</li><li>Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner.</li><li>Strong time management, organizational and prioritization skills.</li><li>Strong attention sales and marketing.</li><li>Proficient in Microsoft Word, Outlook and Excel.</li><li>Ability to read, write, speak and comprehend English using correct grammar and punctuation.</li></ul>If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.&nbsp;Physical Requirements<ul><li>This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.</li><li>Constant need to type, write, &amp; grasp (working at a computer and answering phones)</li><li>Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)</li><li>Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs</li><li>For more information regarding the work environment, physical, and mental requirements, please contact <a href="mailto:Careers@thrivecommunities.com" target="_blank">Careers@thrivecommunities.com</a>.&nbsp;</li></ul>Equal Employment OpportunityDiversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in being able to participate in the interview process or meet the requirements of their position.Background Check &amp; Drug Screen PolicyThrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact <a href="mailto:careers@thrivecommunities.com" target="_blank">careers@thrivecommunities.com</a>.The 4-panel drug screen tests for the following:<ul><li>Amphetamines including Methamphetamine</li><li>Cocaine Metabolites</li><li>Opiates including Codeine and Morphine</li><li>Phencyclidine ("PCP")</li></ul>Thrive Communities reserves the right to modify this policy at any time without notice.

Thrive Communities

Multi-Site Leasing Consultant

<h4>Overview</h4>The Program Planning &amp; Investment Management (PP&amp;IM) Sub Service Line (SSL) is seeking a Practice Area Lead for the Portfolio &amp; Project Management (P&amp;PM) Practice Area (PA).The PAL will be responsible for 1) developing a strategy for their Practice Area that aligns with SSL strategy and solution maturation; 2) leading business development, on contract growth, and growth for their PA, and 3) talent management and development within their PA.&nbsp; The P&amp;PM Practice Area is focused on capabilities which includes: developing a portfolio, program and project management strategy including risk and schedule management, and innovation of Program Management Operational tools. The PAL will lead practice area activities, which includes overseeing firm-wide strategy for administration services, leveraging technology to drive innovation, and the developing, retaining, mentoring and coaching of a team of operations domain experts.&nbsp;<h4>Responsibilities</h4>The P&amp;PM Practice Area Lead role includes the following activities:<ul><li>Capability Maturation &amp; Strategy<ul><li>Develop PA strategy and support the SSL strategy to assist in executing SSL goals</li><li>Create, update, and/or document solutions, offerings, methodologies, and capabilities that align to the PA and resonate with market trends and/or client challenges (e.g. SDMs, methodologies, models, etc.)</li><li>Coordinate across LMI to ensure PA capabilities are known throughout LMI and meeting the needs of LMI’s customers</li><li>Continuously improve existing capabilities and develop new capabilities within PA to stay in front of a rapidly evolving and digitally-enabled marketplace</li></ul></li><li>BD and Growth <ul><li>Provide solutioning, capture, and proposal support to markets/growth for PA capabilities</li><li>Develop sales enablement materials to support SSL and PA growth</li><li>Screen RFIs/RFPs for potential action and lead/coordinate response for SSL</li><li>Review, maintain, and coordinate with markets/BD to update pipeline opportunities related to the Practice Area or coordinate updates with the Business Development POC</li><li>Support SSL and markets/growth in partner identification for opportunities</li></ul></li><li>Community Mentorship and Development<ul><li>Manage and develop talent within the PA</li><li>Manage the hiring process for talent demands within the PA (create, review, and approve requisitions)</li><li>Conduct interviews for demand requirements and coordinate with SSL Director on hiring/staffing decisions</li><li>Assist Resource Managers and SSL Director with staff redeployments and internal mobility</li><li>Mature the PA bench by identifying and mentoring subject matter experts and emerging talent and maintaining awareness of desired growth areas of staff within PA</li><li>Help identify the best approaches to improve the professional skills of Practice Area members to include certifications, degrees, professional organizations, and work experience</li><li>Provide input and support to Practice Area staff on Performance 365 goals and calibrations</li></ul></li></ul><h4>Qualifications</h4>Minimum Qualifications:<ul><li>Experience in management consulting or government services, executing capabilities in Practice Area (military or civilian)&nbsp;</li><li>Bachelors degree required</li><li>Demonstrated subject matter expertise and thought leadership</li><li>Ability to lead, nurture, and develop people in an effective way with positive impacts to both the employee and LMI</li><li>Ability to understand and align competing work priorities and outcomes with partners (e.g., service line and market), adjust individual priorities for the greater good, and negotiate shared work goals.</li></ul>Desired Qualifications:<ul><li>Ability to develop, nurture and maintain collaborative partnerships. Collaborative partnerships have multiple hand-offs, require regular communication to coordinate and debrief, continual information exchange, collective contribution to work products, creative conflict, and mutual stake in success.</li><li>Ability to clearly articulate other’s roles and responsibilities in completing work and proactively and effectively resolve role conflicts, to include partners, team members and leaders.</li><li>Ability to achieve consensus and decisions while maintaining collaborative partnerships.</li><li>Ability to leverage indirect influence to delegate and co-create and implement work products.</li><li>Ability to tailor communication requirements and style to a wide-range of situations and requirements.</li><li>Ability to make meetings matter by setting clear and specific outcomes, facilitating productive dialogue, and leading an effective follow-up and accountability cadence</li><li>Exemplify LMI’s 5 behaviors</li></ul><ul><li>Collaborate constantly by working across organizational boundaries</li><li>Operate in the gray area by accepting ambiguity</li><li>Embracing conflict by supporting and engaging in respectful, robust debates and discussions,</li><li>Develop people by investing in the growth of others</li><li>Take an enterprise-wide view by evaluating challenges from multiple perspectives and maximizing the whole.</li></ul><ul><li>Possess mature emotional intelligence (EQ) as demonstrated by strong self-awareness, emotional resilience, empathy, and relationship management.</li></ul>LMI is a consultancy dedicated to improving the business of government, drawing from commercially successful practices and our deep expertise in advanced analytics, digital services, logistics, and management advisory services. LMI was established in 1961 for the express purpose of enhancing operations by incorporate methodologies and innovations from outside the federal government. We cultivate a culture of empowerment, inclusion, diversity, and entrepreneurship. Our employees are encouraged to incorporate new and novel approaches in unconventional spaces to advance our clients goals. We believe our clients can change lives and make a meaningful difference in our Nation, and we seek talented, curious, hardworking people who share that conviction. Our generous compensation package includes excellent benefits that start the first day of employment. Business casual dress, flex time, and tuition reimbursement are a few of our many work-life benefits available to our employees. &nbsp;LMI has been named a 2024 #TopWorkplace in the United States by Top Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!&nbsp;<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

LMI Consulting, LLC

Portfolio & Project Management, Practice Area Lead (MAS PP&IM)

23-Dec-2024<h4>Digital Production Coordinator I</h4>Harvard Graduate School of Education 67569BRJob SummaryHGSE is a diverse community&nbsp;of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. Reporting to the Assistant Director of Digital Communications, the Digital Production Coordinator is responsible for daily production tasks on HGSE’s flagship website, ensuring that updates made through the HGSE content management system (CMS) are accurate, appropriate, and consistent with the HGSE mission and style. Serving as the main conduit for content updates, from submission through publication, the Digital Production Coordinator will oversee all web editing workflows for external-facing institutional webpages, calendar postings, and faculty profiles and serve as final approval before publication to the live site. They will support the Assistant Director of Digital Communications and the Director of Marketing on regular updates to top-level sections of the site, including Community, Events, and others.&nbsp;Position DescriptionWeb production and editing (65%)<ul><li>Implement content edits, image changes, and organizational improvements to top-level sections on the HGSE website.</li><li>Monitor and approve CMS updates from departmental site owners and CMS editors, ensuring they are grammatically correct, in line with best web practices, conform to the HGSE style guide, and fit within the standards and tone of the HGSE website.</li><li>Collaborate with Marcom leadership and IT Web Services teams to identify significant areas of improvement and opportunities for evolution within the HGSE website.</li><li>Work with faculty and faculty coordinators to make sure website profiles are updated, complete, accurate, and consistent with HGSE style.&nbsp;</li><li>Approve items for the public calendar, ensuring they conform to events standards and written descriptions adhere to HGSE style.</li><li>Assist with the web production of editorial content, including Ed. magazine, as needed.</li><li>Track the use of photos throughout the website, ensuring they remain current and that there is minimal repetition of imagery</li><li>Assist with other marketing, communications, and web tasks, as needed</li><li>Light photo editing, as needed.</li></ul>Web processes and database management (25%)<ul><li>Work with the IT web services team to optimize the overall content editing workflow of HGSE, including user roles and permissions, moderation workflows, and documentation.&nbsp;</li><li>Maintain and distribute, as needed, important process documentation for website changes, calendar submissions, and faculty profiles.</li><li>Manage the organization and access permissions for the central HGSE photo database, including implementation and refinement of a robust tagging system.</li><li>Assist with management of other digital databases, as needed.</li></ul>Other tasks (10%)<ul><li>Assist Marcom colleagues with hiring, invoicing, and payment and reimbursement processes within the Harvard procurement systems.</li><li>Assist with budget tracking for all Marcom expenses, including for events and Ed. Magazine.&nbsp;Provide periodic budget reports to Marcom leadership.</li><li>Manage purchases for the office, including equipment and office supplies.</li><li>Assist with other duties as assigned.</li></ul>Basic Qualifications<ul><li>2+ years of related experience.&nbsp;</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail, deadlines, and ability to prioritize.</li><li>Proficiency in Microsoft Office Suite.</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications.Additional Qualifications and Skills<ul><li>Bachelor's degree preferred.</li><li>Some experience in higher education or nonprofit communications desirable.&nbsp;</li><li>Understanding of CMS concepts including taxonomy, user roles and permissions, open-source modules, and field data a plus.</li><li>Experience with photo database management tools, like SmugMug, and photo editing tools such as Photoshop,a plus.</li><li>The ability to interact tactfully and professionally with people from different backgrounds, experience levels and in all types of situations.&nbsp;</li><li>Ability and willingness to learn new systems and technology as needed.</li><li>Ability to work in a fast-paced, deadline-driven environment, shift direction when needed, and maintain diplomacy and a sense of humor.</li><li>Must be able to work independently and as part of a team.</li><li>A commitment to fostering diversity and inclusion within the work environment.</li></ul>Working ConditionsHGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.Additional InformationHGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions.&nbsp; We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.We do this by:<ul><li>Hiring and retaining staff reflecting the diversity of those we serve</li><li>Providing employees opportunities to learn, grow, and be challenged</li><li>Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation</li><li>Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion</li><li>Communicating transparently and respectfully; and</li><li>Fostering an inclusive, respectful, and professional work environment</li></ul> About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="http://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include:<ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li>Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li>Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li>Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentMarCommUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SG1

Harvard University FAS Human Resources

Digital Production Coordinator I

What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.&nbsp;Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students’ skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.&nbsp;&nbsp; Visit <a href="http://www.southuniversity.edu&nbsp;today" target="_blank">www.southuniversity.edu&nbsp;today</a> to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.South University, the right direction for a brighter future.Benefits:*Medical*Dental*Vision FSA/HSATuition Assistant Program Long/Short Term DisabilityLife InsuranceEmployee Assistance Program401K Match&nbsp;Generous Paid Time Off12 Paid Holidays* includes domestic partner coveragePOSITION SUMMARY: The Clinical Coordinator is a member of the full-time core faculty (rank commensurate with experience) who is granted release time to serve an administrative appointment overseeing the practicum and internship portion of the Clinical Mental Health Counseling program. Responsibilities include but are not limited to classroom instruction, selection of student clinical sites and placements, monitoring students in group supervision classes, investigating agencies for qualifying criteria, meeting with site supervisors, serving as liaison between the University and clinical agencies, responding to inquiries regarding practicum and internship, and ensuring CACREP standards and the South University Mission are upheld in all areas of the program. The Clinical Coordinator engages in professional associations, businesses, and the local community as necessary to promote the visibility and stature of the program. The Program Director abides by the mandates set by the South University Board of Managers, Chancellor, Vice Chancellor of Academic Affairs, the Campus President or Director, and the Campus Executive Committee.KEY JOB ELEMENTS:<ul><li>Serves as campus practicum and internship coordinator for the Clinical Mental Health Counseling program.</li><li>Responds to all inquiries related to practicum and internship from current students, prospective students, and all current and potential community placement sites.</li><li>Performs instructional duties as assigned and outlined in the Faculty job description and in accordance with the provisions of Faculty Supplement to the South University Employee Handbook.</li><li>Collects data for Key Performance Indicators, submits quarterly student evaluation forms for all students, and participates in formal evaluation of students as indicated in the Graduate Student Handbook and Clinical Handbook.</li><li>Participates in faculty development each year as required.</li><li>Designs and delivers class instruction through the development of instructional plans to meet course competencies, to create activities which support lesson objectives, and to deliver the instruction as approved.</li><li>Trains develops, manages, and leads faculty according to the guidelines provided by the Campus Director/Dean of Academic Affairs and Retention, the Department Chair, and in accordance with the policies and procedures of the University/Campus and CACREP.</li><li>Enables the achievement of pre-described exit competencies for student achievement and evaluation of learning by providing instruction which fosters competencies and establish student performance criteria and evaluation.</li><li>Delivers learning-centered instruction by establishing a classroom environment conducive to learning and student involvement, as well as effectively planning and preparing for classes and student success.</li><li>Manages the learning environment by keeping accurate records, submitting grades and other reports on time, and enforcing school/campus academic and attendance policies.</li><li>Contributes to a learning culture by participating in curriculum and system task forces, supporting local campus events such as orientation and graduation, and participating in various other workshops and meetings.</li><li>Relates professional/life/industry experience to learning by the continuation of professional/technical skills development, the introduction of industry perspective into courses, and the active awareness of professional/industry trends and opportunities.</li><li>Establish and coordinate all student rotations through clinical sites, serve as liaison between the clinical mental health counseling program and the site, implement clinical center selection, and foster the development of clinical programs and faculty.</li><li>Collaborates with the Campus Director or Dean of Academic Affairs and Retention (DAAR), Department Chair, and fellow Directors concerning scheduling, sharing faculty, curriculum, and other issues to support student learning and facilitate efficient resource use.</li><li>Facilitates the submission of required programmatic reports and documentation, including graduation rates, program assessment, performance on state licensing or certification examinations, and employment rates.</li><li>Participates in program-related Campus events as indicated, including New Student Orientation, Pinning, graduation, etc.</li><li>Clinical Mental Health Counseling Core Faculty- Clinical Coordinator</li><li>Other responsibilities as determined by the Campus Dean of Academic Affairs and Retention or Campus Director, and Department Chair/College Dean.</li></ul>REQUIREMENTS:<ul><li>Candidates need to have an earned doctoral degree in Counselor Education and Supervision, preferably from a CACREP-accredited program. </li><li>Individuals applying for the Clinical Coordinator position must also have an earned master's degree in Clinical Mental Health Counseling, preferably from a CACREP-accredited program.</li><li>A minimum of 1-2 years experience as an instructor of record in master’s and/or doctorate-level face-to-face, on-ground clinical mental health counseling instruction in a post-secondary or college institution.</li><li>Membership in a professional association tied to the counseling profession.</li><li>Current state licensing/certification required (ex: LPC, LMHP, LMFT).</li><li>Shows evidence of sustained professional development and renewal activities related to counseling and evidence of professional service and advocacy in counseling.</li><li>For the Savannah campus only: Certification as a qualified clinical supervisor (ACS or CPCS) is preferred for clinical training instruction and supervision, including Georgia Composite Board of PCs, SWs, and MFTs required telemental health certification and/or training in service delivery and supervision.</li><li>Ability to read, understand, write, interpret, and implement accreditation criteria and state agency regulations.</li><li>Ability to resolve inquiries and complaints from employees, students, regulatory agencies, or academic or business community members.</li><li>Ability to effectively present information to faculty, academic and campus leaders, university leaders, and public groups.</li><li>Ability to develop and complete projects without continued direct supervision.</li><li>Experience with computerized administrative systems. Proficient with the use of standard office applications on personal computers.</li><li>Other requirements specific to the discipline.</li></ul>ENVIRONMENT: The individual must be able to travel out of the local area with an occasional overnight stay to participate in a variety of conferences and meetings. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to lift up to 10 pounds. The vision requirements include the ability to adjust focus and close vision.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive. Apply Now <h4>Other details</h4><ul><li> Job Family All Positions</li><li> Pay Type Salary</li><li> Required Education Doctorate</li></ul>

South University

Clinical Coordinator, Clinical Mental Health Counseling

Position SummaryThe Forms Coordinator is an essential role in our clinical operations, responsible for managing and completing Family and Medical Leave Act (FMLA), Short and Long-Term Disability, and Return to Work forms for patients. This position requires a strong understanding of FMLA regulations and disability guidelines, along with excellent organizational skills. Effective communication with both patients and healthcare providers is crucial to ensure smooth processing and compliance in these matters.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Forms Coordinator include, but are not limited to:Form Completion<ul><li>Accurately complete and process FMLA forms and related documentation in accordance with federal regulations and clinic policies.</li><li>Ensure all required information is gathered from patients and healthcare providers to facilitate the forms processing.</li></ul>Patient Interaction<ul><li>Communicate with patients to collect necessary information and clarify details needed for all forms.</li><li>Provide guidance to patients regarding the FMLA, Disability and Return to Work process and required documentation.</li></ul>Documentation Management<ul><li>Maintain and organize patient records related to requests.</li><li>Track and follow up on the status of forms and ensure timely submission to employers or insurance companies.</li><li>Tracking and logging incoming forms for timely processing. </li></ul>Regulatory Compliance<ul><li>Stay current with changes in FMLA regulations and ensure that all forms and processes are compliant with federal laws.</li><li>Address and resolve any issues or discrepancies related to FMLA forms and patient records.</li></ul>Administrative Support<ul><li>Assist with other administrative tasks as needed, including scheduling follow-up appointments or coordinating with other medical staff.</li><li>Provide general support to the office as directed by the Office Manager or Practice Administrator.</li></ul>Education/Experience<ul><li>Medical Assistant Certification, or comparable experience in a clinical setting required.</li><li>High school diploma or equivalent required.</li><li>Experience with FMLA, Disability, and Return to Work forms and procedures strongly preferred.</li></ul>Knowledge, Skills and Abilities<ul><li>Demonstrated passion around sports performance and success in supporting multiple orthopedic sub-specialties.</li><li>Previous successful experience working in a clinical setting; experience in the orthopedic specialty is preferred.</li><li>Demonstrated proficiency with Microsoft Office programs such as Excel, Word, and Outlook.</li><li>Demonstrated proficiency with Epic EMR experience preferred.</li><li>Demonstrated knowledge of OSHA and HIPPA regulations and ability to apply those regulations on a day-to-day basis.</li><li>Demonstrated knowledge of medical terminology and ability to educate patients and/or Strong understanding of clinical chart notes and ability to relay clinical information into required forms. </li><li>Excellent organizational skills with the ability to manage multiple tasks and priorities.</li><li>Exceptional attention to detail and accuracy in form completion and documentation.</li><li>Effective communication skills, both written and verbal, with the ability to interact professionally with patients and healthcare providers.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

MA (Medical Assistant) Forms Coordinator

Position SummaryThe certified Physician Assistant is a critical part of our team of committed, self-motivated people who provide critical services to promote and maintain our service, care, and our values.&nbsp;The role of the Proliance certified Physician Assistant is well-rounded, ideal for a self-motivated person who wants to maximize their skill set and expand their clinical knowledge. In this role you will provide clinic-based care for a busy PMN&amp;R physician Dr. Daniel Oh. &nbsp;His clinic focuses on traditional spinal injections including cervical injections, spinal cord stimulators along with other CNS and PNS treatments.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Physician Assistant include, but are not limited to:<ul><li>Greeting/ identifying patient &amp; completing and documenting an accurate history and physical examination of patients; may include moving and positioning patients</li></ul><ul><li>Conducting comprehensive or episodic health assessments and developing patient care plans</li><li>Ordering and interpreting tests, treatments, and therapies, within the scope of practice</li><li>Prescribing medications, diet, supplies, prosthetic devices, and other home health aides according to clinical privileges</li><li>Administer and/or inject medications</li><li>Wound care; apply or remove casting, splinting, wound dressing; suture and staple removal, etc.</li><li>Instruct and counsel patients regarding the total treatment plan &amp; therapeutic regimes</li><li>Providing clear, concise, and accurate information regarding patient care in the medical record&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Obtain/maintain technical familiarity and proficiency for specific surgical procedures prior to their performance</li><li>Remain proficient in the utilization of commonly used clinical protocols and guidelines</li></ul><ul><li>Charting &amp; all paperwork/documentation and interacting with the patient and family/care givers, staff, consultants, and discharge planners.</li><li>OPTIONAL Primary or secondary trauma call coverage</li></ul><ul><li>OPTIONAL Emergency Room: includes evaluating and treatment of patients</li><li>Answering service coverage and responsibilities</li><li>The ability to initiate Basic/Advanced life support in response to emergency situations.</li><li>Provides education to patients, families, and significant others using established education materials</li><li>May provide other clinical duties within the scope of practice as directed under a patient’s care plan</li><li>Advocates for patients, families, co-workers, the community, and the health care profession</li><li>Integrates evidence-based knowledge and clinical expertise in decision-making</li><li>Seeks experiences and formal and independent learning activities to maintain and develop clinical and professional skills and knowledge</li><li>Establishes an effective relationship with the supervising physician</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>Graduate of accredited Physician’s Assistant Program</li><li>Washington State Physician Assistant License, Current</li><li>Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)</li><li>Current CPR and BLS from the American Heart Association</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.</li></ul><ul><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li></ul><ul><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.CommentsThis description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job.&nbsp; It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified.&nbsp; Other functions may be assigned and management retains the right to add or change the duties at any time.

Physician Assistant - Interventional Pain Management/ Physiatrist

23-Dec-2024<h4>Project Manager, Learning Engagements</h4>Harvard Graduate School of Education 67566BRJob SummaryHGSE is a diverse community&nbsp;of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. The Center on the Developing Child at Harvard University is a community of 30+ people committed to making the world a better place for children, particularly those who face adversity early in life. Our vision is an equitable world where all kids can achieve their full potential. We do this by leveraging science and the real-world experience of practitioners, policymakers, pediatricians, and families to build the knowledge, shape the mindsets, and develop the skills and tools required to create more effective early childhood policies and programs in the US and other regions of the world. To learn more about the Center&nbsp;click here.&nbsp;To learn more about our pledge to address injustice, racism, and inequality, click here.This role will&nbsp;serve as member of the Partnerships and Engagements (P&amp;E) Team— a team that engages with partners, within the U.S. and globally,&nbsp;to make our science content and products useful across diverse contexts by co-creating learning opportunities that build knowledge to use science to improve impact. The Project Manager for Learning Engagements will support the design, management, and facilitation of high-impact learning engagements such as programs, workshops, webinars, and toolkits focused on child development.We are seeking an individual who is skilled and passionate about&nbsp;the design, development, and delivery of high-quality, high impact learning engagements, including programs, workshops, webinars, and toolkits. These engagements aim to foster mindset shifts regarding the importance of the early childhood period and make the science of early childhood development (ECD) actionable for key stakeholders. The PM will support a portfolio of partnerships and projects that build the capacity of constituents to understand, apply, and effectively communicate the science of ECD; identify opportunities to test and iterate upon pilot products; contribute to making the Center’s offerings accessible and culturally relevant to diverse audiences; and takes on a range of other responsibilities appropriate to the PM role.Position DescriptionProject Management and Coordination (50%):<ul><li>Manage various projects under the P&amp;E Team with a focus on balancing competing priorities and timelines.</li><li>Collaborate effectively with Project Leads (Senior Project Managers), colleagues, and external partners.</li><li>Develop, maintain, and update detailed work plans to ensure timely project execution.</li><li>Organize and facilitate project team meetings, ensuring alignment with deliverables and timelines.</li><li>Track progress on action items, identify potential issues, and troubleshoot as needed to keep projects on track.</li><li>Serves as liaison with external partners, fostering strong relationships.</li></ul>Learning Engagement Implementation (15%):<ul><li>Manage logistics for learning events and facilitate sessions or activities as required.</li><li>Engage with the Learning Design Team to enhance the quality of learning experiences, contributing to the development of knowledge, processes, and resource accessibility.</li></ul>Data Management and Evaluation (10%):<ul><li>Collaborate with the Project Manager for Measurement, Evaluation, and Learning to oversee data collection, management, analysis, and reporting processes.</li><li>Ensure that all data-related activities align with project goals and contribute to informed decision-making.</li></ul>Documentation and Reporting (10%):<ul><li>Support the development of various written materials, including internal and external proposals, progress reports, and documentation that communicates project progress and outcomes effectively.</li></ul>Additional Project Tasks (15%):<ul><li>Participate in internal capacity building experiences to build knowledge on the science of early childhood development and how to communicate it effectively to diverse audiences.</li><li>Take on other project-related responsibilities as assigned to support the P&amp;E Team's mission and goals.</li></ul>Basic Qualifications<ul><li>3-5 years professional experience in areas related to project management and program implementation</li><li>Excellent organizational and communication skills</li></ul>Any candidate wishing to be considered must supply a cover letter in addition to their resume showing that they meet the required basic qualifications.This opportunity is posted as a two-year term position with a high probability of renewal.&nbsp;While this is a remote position, the employee’s presence is required for in-person events in and around Cambridge, MA. Occasional weekends and evenings may be required for event implementation.Additional Qualifications and Skills<ul><li>Possesses a B.A. in a relevant field, including children, youth, and families; social services; public health; public policy; program evaluation; or other interdisciplinary experience&nbsp;</li><li>Has experience planning, running, and/or facilitating executive leadership/professional development programs&nbsp;</li><li>Approaches problems with a sense of curiosity. Takes initiative. Adapts as circumstances, objectives and deliverables change.</li><li>Reflects and learns from own and others’ experiences and demonstrates ability to collaborate with colleagues from a variety of backgrounds, disciplines, and levels of expertise.&nbsp; &nbsp;</li><li>Makes effective decisions that advance tasks and activities for which this position is responsible, seeking input from others as warranted; clearly frames decisions that need to be made by the SPM or team and concisely lays out all relevant considerations when sharing with supervisor or other decision-makers.</li><li>Brings a knowledge of early childhood development (ECD) or demonstrates eagerness to learn about the science of ECD to inform effective learning engagements.&nbsp;</li><li>Understanding of and commitment to addressing issues affecting communities facing disparities.&nbsp;</li><li>Demonstrates a strong commitment to and foundational knowledge of diversity, equity, inclusion and belonging principles and brings an anti-racist/anti-bias lens to their work.</li></ul>Working ConditionsHGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.Additional InformationHGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions.&nbsp; We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.We do this by:<ul><li>Hiring and retaining staff reflecting the diversity of those we serve</li><li>Providing employees opportunities to learn, grow, and be challenged</li><li>Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation</li><li>Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion</li><li>Communicating transparently and respectfully; and</li><li>Fostering an inclusive, respectful, and professional work environment</li></ul> About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: <a href="http://www.gse.harvard.edu" target="_blank">www.gse.harvard.edu</a>Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code405012 Admin Professional (N) Work FormatRemote Sub-Unit------------ Salary Grade056DepartmentCDCUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-SG1

Project Manager, Learning Engagements

The hiring range for this role is: &nbsp;92,086.00 - 129,145.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Job Description Summary This role's primary responsibility is to lead the operations and delivery of BlueCard business. This involves developing strong professional relationships with key stakeholders across Blue Licensees (Plans), vendors, and internal Association staff. The ability to work effectively while managing multiple projects and providing excellent customer service is essential. You’ll have the opportunity to interact with individuals at various levels, contributing to a dynamic and collaborative work environment. Navigating these interactions skillfully will be critical to your success in this position.Responsibilities include but are not limited to:<ul><li>Lead the operational aspects related to BlueCard and the BlueCard Portal. This includes handling Plans’ defect and enhancement ServiceNow tickets and collaborating with Plans to understand their business and technical requirements. As a subject matter expert, work closely with customers to address issues. Identify problem sources, recommend appropriate solutions, and communicate alternative arrangements when necessary.</li><li>Ensure that all operational tasks meet the defined ServiceNow SLAs. Timely resolution and adherence to performance standards are essential. Continuously identify, recommend, document and drive process improvements to existing or new processes to enhance operational efficiency, streamline workflows and optimize procedures.</li><li>Serve as a liaison between customers and internal teams. Assist with training, problem-solving, and researching solutions to address customer needs effectively. Strive to achieve high levels of customer satisfaction. Regularly measure operational satisfaction through surveys and take necessary actions to improve the customer experience.</li><li>Work closely with Product Managers, Product Owners, and Product Scrum teams. Stay informed about enhancements, releases, and other changes related to BlueCard and the BlueCard Portal. Remain up-to-date with all Inter-Plan software enhancements and changes to understand their technical and operational impacts on Operations and provide Implementation and User Acceptance Testing (UAT) support. Support, and at times lead, project planning by defining problems, providing input to solution design, developing timelines, and ensuring stakeholder input is considered.</li><li>Lead workgroups with senior-level Plan staff, ensuring valuable discussions. Manage workgroup action items and prepare recommendations and business cases for proposed solutions and priorities. Collaborate with relevant BCBSA divisions, departments, and individuals to ensure timely completion of deliverables related to BlueCard operations.</li><li>Task Management and Problem Solving: Prioritize multiple initiatives, report task status, and participate in project team discussions. Proactively identify and solve problems within your capabilities. Assist with other projects within the Team and department as assigned.</li></ul>Required Education, Certifications and Experience<ul><li>Bachelor’s Degree in Business / related field or equivalent experience</li><li>Minimum of 5 years of data analysis and business operations experience</li><li>Demonstrated ability to handle multiple tasks efficiently, even in fast-paced and ambiguous situations. Strong analytical skills with demonstrated ability to execute across multiple deliverables and should be comfortable adapting to changing priorities and maintaining productivity.</li><li>Strong written and verbal communications skills with the ability to gather information across a variety of sources, frame key topics or problems and articulate clearly for multiple audiences.</li><li>Proficiency in Microsoft Office or equivalent (i.e., Excel, Word, PowerPoint, Outlook, Teams, OneDrive) demonstrating skills in creating and formatting documents, using templates, and tracking changes.</li><li>A strong track record of providing exceptional customer service is essential. The candidate should be skilled at developing positive relationships with customers, gaining their confidence, and achieving business objectives.</li><li>The ability to work collaboratively with various stakeholders, both internally and externally, is crucial. The candidate should contribute to consensus-building efforts and foster cooperation among team members.</li><li>An excellent corporate presence is important. The candidate should maintain composure, exhibit tact in communications, and establish credibility with colleagues and clients.</li><li>Proficiency in listening and identifying key issues from various communication channels (such as emails, meetings, and conferences) is necessary. The candidate should be able to extract relevant information efficiently.</li><li>Demonstrated problem-solving skills and the ability to take prompt action to meet customer objectives and directives are critical.</li><li>Communication skills, both written and verbal</li><li>Relationship-building skills </li></ul>Preferred Education, Certifications and Experience<ul><li>Possess a thorough understanding of the Blue system and BlueCard applications. This includes familiarity with their functionalities, processes, and best practices.</li></ul> Revenue Responsibility: YesBudget Responsibility: Yes People Management: No#LI-HYBRID

Blue Cross Blue Shield Association

Sr Support Consultant Operations and Delivery

<h4>Overview</h4>As Senior Service Researcher you will be responsible for guiding government clients through design thinking processes incorporating human-centered and design thinking methods to solve end-to-end service and customer and employee experience challenges. You will plan, organize, and facilitate sessions that uncover pain points, identify opportunities to define vision and strategy, and develop creative ways to solve complex problems. You will serve as the voice of the end user, making sure their needs are considered and met within any proposed solution. Through qualitative and quantitative research, you will collect in-depth insights about the end-user. This information will help inform the design process and build user-friendly products based on feedback, not just assumptions. You will co-create solutions with clients to improve the success of technology implementations and work with multifunctional teams to translate business requirements into achievable technical components.&nbsp;At LMI, we’re reimagining the path from insight to outcome at the new speed of possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs.<h4>Responsibilities</h4>Develop research plans, interview guides, and lead teams in interviews with research participants. Collect participant insights through direct observation and testing. Conduct interviews or surveys of users or customers to collect info on topics such as requirements, needs and or interfaces. Inform, write, and review project proposals, test plans, and processes. This person will balance user and business needs, and positively shape strategy. They will conduct, and synthesize research with minimal supervision, and apply their deep knowledge of research methods, theories and approaches to proactively tackle undefined, complex challenges and consistently bring a big picture, strategic mindset to their work. They are excellent communicators and storytellers who make compelling artifacts and presentations that are framed appropriately for the audience and goals. They plan and facilitate collaboration between cross-functional team members and stakeholders and synthesize inputs into a research direction.&nbsp;&nbsp;<h4>Qualifications</h4>Required Education, Experience, &amp; Skills:&nbsp;<ul><li>Minimum 10 years of experience in human-centered design and/or closely related areas (Design Thinking, Design Strategies, Service Design, Design-Led Research).&nbsp;&nbsp;</li><li>Master's Degree, preferably in design, human-centered design, or related field.&nbsp;</li><li>Proven record of planning and conducting research programs, developing insights, envisioning desirable human futures, and translating concepts into action.&nbsp;</li><li>Thorough knowledge and demonstrated experience applying design thinking/HCD principles and tools to solve client challenges.&nbsp;</li><li>Developed research plans, developed interview guides, and led teams in interviews with research participants.&nbsp;</li><li>Collected participant insights through direct observation and prototype testing.&nbsp;</li><li>Written, reviewed, and commented on HCD project proposals, test plans, and research protocols.&nbsp;</li><li>Conducted interviews or surveys of users or customers to collect information on topics such as requirements, needs, and/or interfaces.&nbsp;</li></ul>Preferred Education, Experience, &amp; Skills&nbsp;<ul><li>Graduate degree in a design field, organization development, design innovation, human psychology or related field.&nbsp;</li><li>Exceptional oral and written communication and presentation skills, with proficiency in multiple methods of visual communication.&nbsp;</li><li>Experience in group facilitation, including with groups of senior organizational leaders.&nbsp;</li><li>Ability to work in a fast-paced and dynamic environment.&nbsp;</li><li>A deep, natural curiosity and strong interpersonal, verbal, and written communication skills.&nbsp;</li><li>Ability to be nimble through constant change and unexpected challenges.&nbsp;</li><li>Self-starter and results-oriented, able to work under minimal mentorship.&nbsp;</li><li>Application and technology delivery experience.&nbsp;</li><li>Experience may substituted for education in limited situations.&nbsp;</li></ul>Target Salary: $104040 - $183600. Disclaimer: The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.<h4> LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact <a href="mailto:accommodations@lmi.org" target="_blank">accommodations@lmi.org</a> Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Need help finding the right job? </h4>We can recommend jobs specifically for you!Click here to get started.

Service Design Consultant

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>#HEJ#LI-EB1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

657 Project Management / Professional Services Jobs