field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

<h3>Job Description:</h3>The Role Join our team of Entry Level Customer Service Representatives, also known as Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! <a href="http://www.finra.org/registration-exams-ce/qualification-exams" target="_blank">(Learn More) </a> 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.The Expertise and Skills You Bring<ul><li>Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.</li><li>Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.</li><li>A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. </li><li>Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.</li><li> A desire for growth and a mindset that generates long term success through adaptability and personal accountability.</li><li>Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.</li><li>Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.</li></ul>The TeamOur Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement. <a href="http://cdn-static.findly.com/wp-content/uploads/sites/1439/2024/03/27182704/TPBS-CRA-03-24-DEN-MMK-NC-SLC-SMT-WLK.pdf" target="_blank">(Learn More)</a> Fidelity Investments does not offer work visas for this role<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

Entry Level Customer Service Representative- Merrimack, NH

<h3>Job Description:</h3>The Role We have an exciting sales opportunity to work with Financial Advisors and Registered Investment Advisors to drive the distribution of Fidelity products, tools, and resources! We seek someone who thrives in a collaborative, driven environment, is passionate about the business and building client relationships, and has a strong sales background. This role provides the opportunity to work with encouraging team members in an organization that is focused on strong client relationships, depth and breadth of both products and resources, along with the growth and development of their employees. Your responsibilities include: Consulting on a wide range of Fidelity products, investment perspectives, and financial markets to assist our clients in their investing goals.Collaborating with Internal partners and Specialists on how to service these professionals and create more opportunities for us to partner with them going forward. The Expertise and Skills You Bring • Bachelor’s Degree required, Master's Degree desired • Series 7 and 63 required • CIMA or CFA desired • Passion for the financial or investment management industry • 5+ years of relevant field sales experience required, working within Financial Services Industry required • Outstanding communication, presentation, negotiation, decision making and multi-tasking abilities • Ability to stay organized, be resourceful, and prioritize ongoing sales opportunities • Ability to represent and knowledge of the following product offerings: Mutual Funds, model portfolios, ETFs, SMAs, Index Funds, alternative investments and retirement solutions • Excellent interpersonal skills that translate into a positive client experience • Passion for sales and the ability to uncover and qualify new opportunities • Commitment to constant self-improvement and exhibit a competitive drive • Ability to thrive in our fast-paced environment and enjoy being part of a strong team • High aptitude to learn new things quickly and adapt to new situations • Effective consultative sales and presentation skills• Must live in Los Angeles County * The base salary range for this position is $70,000 - $175,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Sales

Regional Director, Los Angeles

<h3>Job Description:</h3>As a Process Engineer, you will be responsible for owning the successful delivery of operational and service improvements across Wealth Investor Services and Wealth Investor Advisor Group. Working directly with team leaders and associates, you will find opportunity areas, analyze for root cause, define desired outcomes, implement changes, and measure results. You will deliver incremental changes quickly, using agile methodology and a test and learn approach. You will also partner with technical teams to identify, prioritize, and deliver critical technical enablers.The TeamAt Fidelity, we strive to provide the best customer experience in the financial services industry. Achieving this goal requires a constant dedication and passion for perfection. You will be part of a team that owns the way for Wealth distribution teams in our pursuit of an easy, efficient, and streamlined client and associate experience. The team establishes client experience, scale &amp; efficiency, and associate engagement metrics/targets and helps drive achievement of those targets through analytics, process engineering, operations management infrastructure and program management support.The Expertise You Have<ul><li>You have experience across multiple operational or service units giving you the breadth and depth of operational challenges and solutions.</li><li>You have a strong understanding of operational processes and problems.</li><li>You have a demonstrated passion for improving associate and client experience.</li><li>You can build credibility and trust with peers and leaders and enjoy working in a sophisticated organization with multiple decision-makers.</li></ul>The Skills You Bring<ul><li>Experience in identifying process issues that cause associate or client experience friction, analyzing for root cause, and driving improvements.</li><li>Experience analyzing data to find opportunities and using data to tell a fact-based story.</li><li>Familiarity, knowledge, or experience with one or more operational improvement frameworks, such as Lean or Six Sigma.</li><li>Experience driving process improvements in an operations environment.</li><li>Experience identifying team improvement opportunities and learning from approaches used by other organizations.</li><li>Organizational savvy and maturity; ability to work effectively across multiple teams and organizations.</li></ul>The Value You Deliver<ul><li>Analyzing data to identify business processes most in need of transformation.</li><li>Gaining a deep understanding of the people, skills, processes, and technology required to meet the needs of our clients.</li><li>Working with a team to identify challenges, understand current state, develop future state solutions, and implement the most impactful changes.</li><li>Driving drastic improvement to the end-to-end client experience, by looking at processes through the client’s eyes, challenging all assumptions, and delivering processes that work for the client.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Process Engineering Lead

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sitesChicago, Naperville, Highland Park, Geneva Park, Orland Park, Oak Brook, SchaumburgAs a High Net Worth Representative, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul>The base salary range for this position is $46,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Customer Service

High Net Worth - Greater Chicago, IL Area

<h3>Job Description:</h3>Senior Account Executive, Institutional Client Group Are you an experienced client-facing professional with a proven ability to deliver solutions for institutional investors? Can you represent Fidelity’s investment management capabilities and the broad functions of an investment account to institutional investors and their related providers? Do you work collaboratively across large and distributed teams to create alignment and represent the best of Fidelity to our clients? If so, we are excited to speak with you about a senior account executive role in Fidelity’s Institutional Client Group (ICG) organization. ICG is the institutional distribution arm of Fidelity’s Asset Management business with responsibility for managing the investment relationships with large corporate and public sector plan sponsors, endowments, and foundations. We are looking for an experienced client service professional that can serve as the primary point-of-contact to institutional investors on their investment strategies. The key functions of the role are to facilitate the onboarding and ongoing servicing requirements of complex investment accounts. The role is central to the client relationship as the senior account executive is the client’s daily point of contact for all of their servicing needs on their account, while simultaneously being the voice of and advocate for the client in matters at Fidelity. These key areas of focus will require investment and financial acumen, the ability to organize and prioritize competing priorities, all while working across a demanding but collaborative culture.The ICG organization includes institutional asset management, sales, relationship management, client servicing, and institutional portfolio management teams. The successful candidate will be an integral part of a business that offers access to a comprehensive set of products and services, innovative investment tools and research, and dedicated client service professionals - all designed to help our clients thrive. The Expertise You Have<ul><li>Bachelor’s degree required w/ master’s degree preferred</li><li>8+ years experience in the financial services industry, w/ client facing experience preferred</li><li>Passion for investments working with institutional clients</li><li>Prior experience working with Endowment and Foundation clients is a plus</li><li>Ability to engage with all levels of a client organization from board members and executives to staff level</li><li>Strategic thinking and creative problem-solving to promote client retention</li><li>Experience navigating within a large organization to deliver effective solutions</li><li>Series 7 and 63 registrations required within 90 days of hire</li></ul>The Skills You Bring<ul><li>Proven ability to build and manage relationships with complex and demanding clients and internal partners</li><li>Ability to work effectively across a collaborative and inclusive culture</li><li>Financial acumen and capacity to gain insight from data analysis</li><li>Talent for effectively communicating complex information – both verbally and in writing</li><li>Experience and self-motivation to work in a hybrid environment</li></ul>The Value You Deliver<ul><li>Deliver industry leading client service rooted in value-added, proactive, and timely communication</li><li>Seek out and leverage the capabilities and resources of Fidelity to create value for our clients</li><li>Share industry trends, best practices, and insight from peer organizations to help clients navigate complex investment changes</li><li>Own critical operational issues and escalations that impact the client through to resolution</li><li>Execute on a high frequency engagement model with Endowment and Foundation clients</li><li>Share information and collaborate with colleagues across Fidelity to leverage best practices and work on cross-company initiatives</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Client ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Senior Account Executive

<h3>Job Description:</h3>VP, Fidelity Family Office SalesFidelity Family Office Services was established in 2004 to serve the sophisticated needs of single and multi-family offices and ultra wealthy investors. We provide custody, brokerage and investment services, in addition to business consulting. Clients choose to work with our dedicated business unit because we are cost effective, provide objective guidance and, most importantly, deliver outstanding service. Our focus is to support the needs of breakaway advisors, Multi-Family Office executives and UHNW the end-clients they serve.The Vice President Southern West Region is primarily responsible for managing a territory of prospective clients and influencers. The VP is responsible for engaging and consulting with prospects and ultimately converting them to clients. The ideal candidate will be an experienced sales professional with a proven track record of success in the Registered Investment Advisor (RIA), Family Office, and/or High Net Worth marketplace.Primary Responsibilities<ul><li>Build strong referral network of important centers of influence.</li><li>Develop strategic regional business plan with key markets and influencers.</li><li>Implement marketing programs to drive awareness and lead generation initiatives for both direct and influencer business.</li><li>Manage the entire sales process from developing an opportunity, delivering presentations and demonstrations, to closure.</li><li>Transition closed relationships to a team of experienced Relationship Managers.</li><li>Work in a team environment with subject matter experts to help close business.</li><li>Provide thought leadership with Senior Management around launching new ideas in the ultra-wealthy market.</li><li>Facilitate and motivate product development staff to come up with prospect solutions and value propositions.</li><li>Be a leader in the area of practice management to help large RIAs run more efficient businesses</li><li>Develop and execute on strategies to grow Fidelity’s relationship with families of wealth working closely with internal Fidelity channels</li><li>Take a leadership role in shaping and growing the Family Office Services Influencer strategy.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelors Degree required</li><li>At least 10 years of industry experience with a concentration in ultra high net worth sales.</li><li>Series 7 and 66 required or attained within 90 days of hire</li><li>A comprehensive understanding of the brokerage marketplace, particularly of ultra high net worth client needs and requirements.</li><li>Ability to travel extensively within territory</li><li>A proven track record of success in a strategic sales environment and an understanding of complex sales processes.</li><li>Familiarity of a sales lifecycle, specifically within the financial securities and/or technology industry.</li><li>Ability to develop relationships with prospective clients via face-to-face and telephone meetings.</li><li>Superior ability to build and maintain relationships through demonstration of competency, partnership and strategic thought.</li></ul><ul><li>Must have the ability to organize meetings at CEO level within small/medium sized companies.</li><li>High aptitude for learning technology.</li><li>High degree of self-motivation, a positive attitude, and a strong desire to be successful within a career in sales.</li><li>Strong ability to negotiate and close business.</li></ul>The base salary range for this position is $100,000 - $200,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>Sales

VP, Fidelity Family Office Sales(Southwest Region)

<h3>Job Description:</h3>Do you genuinely enjoy making a difference in the lives of others? If you answered “yes” and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Merrimack site.In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and​ connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. ​What to expect…As a new FCA, you’ll learn about the financial services industry, develop your skills, and gain new experiences.<ul><li>Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans.</li><li>In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching.</li><li>Rewards &amp; Recognition: Your achievements will be celebrated as you progress through the program.</li><li>This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role.</li></ul>The Skills You Bring<ul><li>Ability to establish rapport and relationships through effective communication</li><li>Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers.</li><li>Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.)</li><li>Proficiency in navigating and troubleshooting basic technology issues or systems.</li><li>Handle a variety of situations and conversations driving towards a resolution suitable for all</li><li>Self-motivated teammate with strong social skills who brings energy and passion to the team</li><li>Minimum 1 year of customer service experience</li><li>High School diploma or GED required</li></ul>The Value You Deliver<ul><li>A passion for helping people</li><li>Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making</li><li>Provide outstanding customer service and communication via voice or digital channels</li></ul>Our Investments in YouOur benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, Wellness Program, and Fitness Reimbursement.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click to learn more about <a href="https://youtu.be/-i_EHywUnjw" target="_blank">Training Opportunities at Fidelity (opens in a new tab)</a> and how we support our associates</li></ul>Shifts and Hours: Monday – Friday. Training hours are 8:30am – 5:00pm EST and post training must be able to work an 8hr shift between the hours of 8:30am – Midnight ESTFidelity Investments does not offer work visas for this role<h3>Certifications:</h3><h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Customer Support Representative - Merrimack

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Systems Support Coordinator to work in Fidelity’s Enterprise Infrastructure business unit in Merrimack, NH.<h4>The Role</h4>Fidelity Investment Enterprise Infrastructure is looking for a qualified individual to assume a key role as Senior Systems Services and Support Analyst within the Production Operations Electronic Data Transmissions team (EDT). The EDT team is the primary entry point used by a wide variety of Fidelity clients to send financial and indicative information to multiple Fidelity service channels (Defined Contributions, Defined Benefits, Stock Plan, Health and Welfare, etc). This team is responsible for the support of all aspects of file transmissions between Fidelity and its clients and vendors. The responsibilities include the triage of batch job abends, oversight of the environment, and resolution of user-generated request tickets.We are always exploring new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers., by building and maintaining day-to-day internal and external relationships in order to provide an ongoing high-quality level of service to customers<h4>The Expertise and Skills You Bring </h4><ul><li>3-5 Years of working experience and strong knowledge of FTP / SFTP / AS2/ NDM and other managed file transmission protocols</li><li>Perform batch and data support activities using JCL, COBOL, DB2 and various Mainframe tools and practices such as Control M, TSO, ISPF, SQL, etc.</li><li>Prior Experience with Fidelity mainframe application and batch processing is a plus.</li><li>Experience with Python scripting a plus.</li><li>Proven analytical and problem-solving skills.</li><li>Must be capable of learning complex processes quickly and have the ability to learn through independent research and as a member of a multi-location team.</li><li>Strong customer focus and customer satisfaction orientation.</li><li>The applicant should also demonstrate effective communication skills; both written and verbal, as well as the ability to communicate effectively with technical as well as non-technical associates.</li><li>Ability to function effectively in a critical role balancing multiple projects and requests.</li><li>Availability to provide some off-hours /weekend on-call coverage as required.</li></ul><h4>The Team</h4>The Production Operations Electronic Data Transmissions team is part of the Production Services and Support organization within Enterprise Infrastructure. The EDT team works closely with client and client-facing teams and support groups to resolve incidents and support projects/programs and onboardings. The overall team is comprised of associates located in Durham, North Carolina, Merrimack, New Hampshire, and Bangalore, India.<h4>Dynamic Working </h4>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Systems Support Coordinator

Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.Our CultureWe recently surveyed our employees to ask them their favorite part of the job. They answered, "The people I work with."In addition to great coworkers, you’ll enjoy perks like medical benefits and retirement contributions that start on your first day. &nbsp;Employees start with three weeks (15 days) of paid vacation time per year! Sprague also provides tuition reimbursement for any employee that would like to further their education. Do you like to get involved where you work?&nbsp; Is giving back important to you? It’s important to us, too! Sprague donates back to the communities in which we live and work every year and provides opportunities for employees to support various charities throughout the year. In addition, Sprague offers paid volunteer time to allow employees to support charities which are meaningful to them in the communities in which they live. Sprague has a range of committees to support varying initiatives (Sustainability, Charitable, Scholarship, Innovation, FunForce, etc.). Sprague is a place that cares about its employees, its community, and about creating a place where people want to come to work every day.Plus, we have some great benefits!<ul><li>401(k) Traditional and Roth plans with employer match of 100% of the first 6% of the employee’s contribution</li><li>Defined Contribution Plan with an automatic contribution from Sprague</li><li>Paid Volunteer Time</li><li>Choice of high deductible and PPO Health Plans to fit your individual needs</li><li>Wellness Program</li></ul>We want to hear from you!Our Operations Coordinator will work with our Natural Gas Team and will enter all retail natural gas deals, will coordinate utility related communications and work with various groups to maintain systems balance. In this role, you will learn and understand system flow and impact on other intercompany departments. Our employees must meet established compliance controls, be able to work independently in a fast-paced environment, and coordinate with other teams to resolve issues. We are looking for someone who can foster an effective work environment, problem solve and embrace company goals.<ul><li>Execute customer contracts in CAMS (Customer Account Management System) once contract packages have been verified by ensuring the product, price plan and all documents were filled out correctly along with proper signatures are obtained in good order</li><li>Validate data entered in CAMS during enrollment process</li><li>Assist with the countersigning, organization and storing of customer contracts and other documentation</li><li>Handle Account Maintenance matters as needed, including enrolling and dropping accounts and updating customer information</li><li>Research and resolve enrollment issues utilizing analytical and reporting tools as well as collaborating with cross functional peers</li><li>Perform a variety of analytical functions including the review and management of large data sets to ensure successful onboarding process and compliance with internal controls</li><li>Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements</li><li>Lead and assist with continuous process improvement projects related to enrollment controls, quality &amp; efficiency, and automation opportunities</li><li>Assist other departments as needed to provide the best customer experience</li></ul>This opportunity will be remote with occasional travel to Portsmouth, NH or Syracuse, NY.Do you like to solve problems and consider yourself forward thinking? If you are looking for a place to challenge yourself, then Sprague is your place. Sprague employees are dedicated and driven. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. We are looking for hardworking colleagues to join us and help us stay at the forefront of the energy industry, which is where we’ve been for the last 150 years.Qualified candidates for this role will have the following:<ul><li>Bachelor’s degree</li><li>Analytical skills</li><li>Advanced computer literacy – Excel knowledge is required</li><li>Must be detail oriented and can multitask in a fast-paced environment</li><li>Must have good verbal and written communication skills, ability to communicate/relate to fellow employees</li><li>Ability to operate basic office equipment&nbsp;&nbsp;</li></ul>Who we are:Sprague takes a collaborative, customer-centric approach to providing best-in-class energy products and related services throughout the Northeast. Founded in 1870, we pride ourselves on offering customers the expert solutions and high-quality service that help their businesses thrive in any market landscape. Sprague values innovation, safety, integrity and people. We know that our people are what set us apart from our competition, and we work hard to make sure each employee across our 20+ locations knows how important they are to our community.&nbsp;The rate for this position is $25.00 to $28.00 per hour based on experience.Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague! Sprague is an EEO/AA employer.&nbsp; We strongly encourage minorities, females, Vets and individuals with disabilities to apply.As a federal contractor we adhere to OFCCP employment regulations.&nbsp;Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Natural Gas Operations Coordinator

Job Summary / General Purpose:The Preventative Maintenance Coordinator is responsible for overseeing and managing the preventative maintenance programs for all Sprague’s marine terminal facilities across New York and New England. This role involves planning, scheduling, and coordinating maintenance activities to ensure the continuous and efficient operation of terminal equipment and facilities. Additionally, this role is responsible for ensuring compliance with all applicable regulatory standards and requirements as they pertain to asset maintenance and conditions. The Coordinator will work closely with engineers, terminal management, maintenance teams, and external vendors to implement maintenance strategies that minimize downtime, extend equipment life, and ensure compliance with safety and regulatory standards.Major Duties / Responsibilities:• Develop and Implement Maintenance Plans: Create and manage comprehensive preventative maintenance schedules for terminal equipment and infrastructure, including pumps, piping, conveyors, storage tanks, and other terminal assets.&nbsp; Coordinate with terminal managers and maintenance teams to ensure timely execution of maintenance activities. Includes writing maintenance SOPs and outage plans to facilitate work.• Maintenance Coordination:&nbsp; Monitor the performance and condition of equipment, identifying potential issues before they lead to equipment failure.&nbsp; Coordinate with external vendors and contractors for specialized maintenance and repairs.&nbsp; Ensure maintenance activities are conducted in compliance with company policies, safety regulations, and environmental standards. Prioritize and schedule maintenance tasks based on urgency, resources, and availability.&nbsp;• Inventory and Parts Management:&nbsp; Oversee the inventory of major/critical spare equipment, ensuring that critical components are available when needed.&nbsp; Work with engineering and operations team members to order necessary parts and manage vendor relationships.• Documentation and Reporting:&nbsp; Maintain accurate records of all maintenance activities, including work orders, inspection reports, and equipment logs.&nbsp; Prepare and present regular reports on maintenance performance, equipment reliability, and costs to management.• Continuous Improvement:&nbsp; Analyze maintenance data to identify trends and opportunities for improving maintenance practices.&nbsp; Implement best practices and innovative solutions to enhance the efficiency and effectiveness of the preventative maintenance program.• Team Leadership:&nbsp; Provide guidance and training to maintenance staff on preventative maintenance procedures and safety protocols.&nbsp; Foster a culture of proactive maintenance and continuous improvement within the maintenance team.• Occasional travel required.Education / Experience / Skill Requirements:• High School Diploma or GED required with 10 years of experience in an industrial maintenance setting required.OR• 5 year’s experience with Associate’s or Bachelor’s degree in Engineering, Industrial Maintenance, or a related field.• Strong understanding of preventative maintenance principles and practices.• Proficient in using Computerized Maintenance Management Systems (CMMS) and other maintenance planning tools.• Excellent organizational and time-management skills.• Strong problem-solving abilities and attention to detail.• Effective communication and interpersonal skills, with the ability to work collaboratively with diverse teams.• Knowledge of safety and regulatory requirements in a marine or industrial setting.&nbsp;• Self-starter with demonstrated record of pro-active contributions and ability to successfully implement company goals.• Valid driver’s license.• Ability to pass a background check and obtain a TWIC (Transportation Worker Identification Credential)

32 Project Management / Professional Services Jobs in New Hampshire