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<br><h4><strong>Cybersecurity Consultant (Internal Audit Facilitator)</strong></h4><p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Smithfield, RI!</p><h4><strong>The Team</strong></h4><p>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.</p><h4><strong>The Role</strong></h4><p>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).</p><h4><strong>The Expertise and Skills You Bring</strong></h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4><strong>General Business Skills</strong></h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4><strong>Responsibilities</strong></h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4><strong>Education and Experience</strong></h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4><strong>Dynamic Working</strong></h4><p>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Fidelity TalentSource

Cybersecurity Consultant (Internal Audit Facilitator)

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>East Boston<p>Position Summary: </p>The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices.  The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices.  The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul><p>Skills/Abilities </p><ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul><p>Experience </p><ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul><p>Education </p><ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul><p>Benefits</p><ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul><p>Pay Range</p><p>19.55 up to 29.33 based on experience</p><p><br><i>NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.</i></p>

NeighborHealth

NeighborhoodHealth

Coordinator Patient Access

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4><p>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.</p><p>Interested in this position? Apply online and create a personal candidate account!</p><p>Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.</p><p>To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.</p><p>Time Type: </p>Full time<p>Department: </p>Registration<p>All Locations: </p>1601 Washington Street<p>Position Summary: </p>As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth.  As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience.  The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines.<p>Essential Duties and Responsibilities:</p><ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul><p>Qualifications and Requirements:</p><ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul><p>Benefits:</p><ul><li>Medical, dental, and vision coverage</li><li>Life and disability insurance</li><li>401(k) retirement plan</li><li>Tuition reimbursement</li><li>Flexible spending and transportation accounts</li><li>Paid holidays, vacations, sick, and personal time</li><li>Generous staff development benefit</li><li>Excellent malpractice coverage</li><li>Pet insurance</li><li>Free parking</li><li>And much more</li></ul>

Coordinator Patient Access SECHC

<br><h4><strong>Position Description:</strong></h4><p> As part of Investment Services team, the Platform and Data Strategy Business Analyst is responsible for execution and ongoing analysis and improvement of platforms and data processes. The position is critical to enhancements/implementations to platforms, issue resolution and helping to drive scale and efficiency across multiple systems, groups and processes.<br> We are looking for someone who is passionate about technology, data strategy, business intelligence, business requirements exploration and discovery, systems improvements, data consumption processes and reporting. The successful candidate will represent the needs of the Platform and Data Strategy BA functions. You will be a member of a team of associates passionate about platforms/technology, data strategy, driving modernization and helping to transform how investors perform their roles in the future.  </p><h4><strong>The Team</strong></h4><p> Working within the Platform &amp; Data Strategy group, our work supports the business in multiple ways including platform and data strategy initiatives and support. We assist with gathering and analyzing business requirements, while helping with the transformation of the Investment Decisions Solutions (IDS) landscape. Our team is responsible for driving technology, data strategy, and process improvements on behalf of the IDS functions. You will work closely with the investors, operations, and technology partners as the Business Liaison to improve current technology platforms and enhance data strategy and quality, while also helping to drive the implementation and adoption of new tools, process and technology within the business.  </p><h4><strong>The Expertise You Have </strong></h4><ul><li>0 -3 years’ experience working in a corporate setting </li><li>Proven capabilities working with project/platform implementations and data strategy/analysis with a sophisticated technical curiosity </li><li>Conceptual understanding of databases with some experience with Python and/or SQL </li><li>Basic understanding of process improvement methodologies </li></ul><h4><strong>The Skills You Bring </strong></h4><ul><li>Strong analytical skills and problem-solving capabilities. </li><li>Strong Excel skills </li><li>Strong PowerPoint skills </li><li>Basic project management skills </li><li>Strong organizational skills, with the ability to work on multiple assignments simultaneously </li><li>Good interpersonal skills, including excellent written and verbal communications skills </li><li>Learning mentality, always seek to understand the underlying platform, data and technology working to effectively bridge between issues and their root cause </li><li>Strong team-oriented approach to getting work done  </li><li>Interest in Financial Services and Asset Management with a desire to grow career </li></ul><h4><strong>The Value You Deliver </strong></h4><ul><li>Enhance platforms and ensure high quality data for investors  </li><li>Identify technical and business process issues and collaborate with business, operations, data and technology partners in resolving them </li><li>Ensure the quality and timeliness of ongoing platform and data strategy initiatives  </li><li>Work with investors to help them process, use and understand platforms and data across a variety of applications </li></ul><br><h4><strong>Company Overview</strong></h4><p> Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.  </p><h4><strong>Join Us</strong></h4><p> At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.<br> At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”<br> We invite you to <strong>Find Your Fidelity</strong> at fidelitycareers.com.<br> Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br> Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.</p><h4><strong>Company Overview</strong></h4><p>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.<br>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity investments</strong></h4><p>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Business Analyst

<br><strong>&nbsp;Senior Business Analyst&nbsp;</strong><p>As part of an Agile squad, the Analyst will be examining business systems and processes to identify user needs, document requirements, and address operational issues. They will collaborate with a Squad Leader to build, prioritize and maintain product backlog in order to focus the team on delivering business solutions with the highest impact to desired outcomes. Where appropriate they will translate business requirements to technical resources in support of helping develop business solutions that reduce risk, improve business efficiency, and minimize impact. The successful candidate will be capable of performing in a fast paced, deadline driven environment.</p><h4>The Expertise You Have</h4><p>Expertise in various business analysis methodologies, including data analysis, uses case development, story writing, and user acceptance testing and product documentation.</p><p>Proven ability to translate business vision into defined and prioritized narratives for the team backlog</p><h4>Bachelor’s degree preferred</h4><p>Proficient in MS Word, Excel and PowerPoint</p><p>Experience with Jira or similar Agile backlog management tool preferred</p><h4>The Skills You Bring</h4><p>Exceptional analytical skills with the ability to understand complex customer needs and translate them in stories with actionable acceptance criteria</p><p>Customer obsessed and have demonstrated dedication to delivering frequent, high business value features</p><p>Display strong interpersonal skills, including the ability to work expertly across the organization and interact/influence/negotiate effectively at all levels of management and peers including a vendor</p><p>Comfortable with ambiguity and with making autonomous decisions while working within a fast-paced team environment</p><p>Ability to break down complex problems into smaller and more manageable tasks or units of work</p><h4>The Value You Deliver</h4><p>Partnering daily with the system engineers to provide business context for key deliverables and to advance overall product development</p><p>Working within a team environment, execute high quality and timely content management system (CMS) data updates in support of product development efforts</p><p>Collaborating with strategic partners to problem-solve and to prioritize critical customer-facing product enhancements</p><p>Coordinating eReview process with LRC to secure approval of customer-facing content</p><p>Participating in agile ceremonies such as daily standups, sprint planning meetings, demos and retrospectives. Help maintain backlog of stories for the squad.</p><p>Inspect the progress at the end of sprints with the authority to accept or reject work done.</p><p>Mitigate impediments that may impact successful team completion of release/sprint goals.</p><h4>Company Overview</h4><p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com</p><p>Fidelity Investments is an equal opportunity employer.</p><h4><strong>Company Overview</strong></h4><p>  Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.</p><p><em>We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.  <br>  Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.</em></p><h4><strong>Information about Fidelity Investments</strong></h4><p>  At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: <em>to strengthen the financial well-being of our clients</em>. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.</p><p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

<p><strong>Increased hourly rate! </strong></p><p>This per diem opening in Aspire Health Alliance’s Emergency Services Program (ESP) provides in-home, community, and hospital ER-based services to children, teens, and adults who are at risk of harming themselves or others. Available 24 hours a day, seven days a week, ESP’s master’s &nbsp;level clinicians provide psychiatric evaluation and treatment to support and stabilize clients while transitioning them to the appropriate level of care within the community. Aspire Health Alliance's Emergency Services Program also includes an open, six-bed stabilization unit that offers an alternative to hospitalization for clients in need of short-term crisis intervention.</p><p>Great entry level opportunity exists to become part of a dynamic, mobile crisis center!&nbsp; The Triage Coordinator will serve as a key member of the Crisis Team by supporting Master’s level Clinicians in the evaluation and disposition of individuals and/or families that are in need of emergency crisis assistance. &nbsp;Other responsibilities include:</p><p>•&nbsp;Triage phone calls and provide support and counseling to clients, families, and community referrals in need&nbsp;of Crisis Team assistance and/or evaluations. &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br>•&nbsp;Assist clinicians in performing bed searches for clients awaiting hospitalization, partial hospitalization, or Enhanced Acute Treatment Services (EATS), <br>•&nbsp;Provide information and referrals to phone contacts.&nbsp;&nbsp;&nbsp;<br>•&nbsp;Display good judgment in gathering appropriate risk information and direct clients, families, and community members in accessing and utilizing supports.<br>•&nbsp;Assist in provision of follow-up treatment including the scheduling of follow-up emergency services appointments and completion of paperwork related to triage activity.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;</p><p><strong>Must be available to work weekends or weekdays, 12 hour shifts:</strong></p><p><strong>7am-7pm or&nbsp;</strong></p><p><strong>7pm-7am</strong></p>There is shift differential payment of an additional $3/hour for hours worked within the time periods below.<blockquote><p>· Weekdays: 8 p.m. to 8 a.m.</p><p>· Weekends: 8 p.m. to 8 a.m. and 8 a.m. to 8 p.m.</p><p>(All hours worked from Friday at 8 p.m. through Monday at 8 a.m.)</p></blockquote><p><em>Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. &nbsp;We celebrate, support and promote diversity of thought, culture, and backgrounds.&nbsp; As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic.&nbsp; Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.</em></p><h4>Required Skills</h4><ul><li>Ability to establish and maintain productive relationships with outside agencies including hospitals, police, schools and insurance providers.&nbsp;</li><li>Skills required to maintain professional and therapeutic communication while working with agitated or distressed clients</li></ul><br><h4>Required Experience</h4><ul><li><strong>Bachelor’s Degree</strong> in Psychology or related field; <strong>required</strong></li><li>Minimum of one-year experience in a mental health setting, Crisis Intervention setting is strongly preferred.</li></ul><br><br>

26 Project Management / Professional Services Jobs in Walpole, MA, USA