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Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: Strategically lead and manage the customer fulfillment process. Manage the customer experience by coordinating all aspects of the customer service cycle. Provide technical support to customers and Veolia teams, providing guidance in chemical grouping, disposal options, approvals, RCRA &amp; DOT regulations, and compliance. Primary Duties/Responsibilities: <ul><li>Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle.</li><li>Coordinate communications (both internal and external) for all aspects of customer and technical service.</li><li>Analyze, plan and facilitate resolutions for customer service and technical issues.</li><li>Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with RCRA &amp; DOT regulations.</li><li>Manage the waste approval process both with internal and 3rd party TSDFs, determining the most cost-effective methods that comply with customer approved facilities and technologies.</li><li>Manage the creation of jobs and tickets for customer service requests. Create detailed work orders to ensure accurate job understanding of operations teams.</li><li>Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing.</li><li>Collaborate and coordinate with team members to manage all other incoming customer requests, including support for quoting new service categories and working will billing team on customer invoicing process.</li><li>Other duties and responsibilities as assigned by Customer Excellence Manager.</li></ul> Qualifications Education/Experience/Background: <ul><li>Demonstrable experience in customer service/ fulfillment.</li><li>Experience of waste management and disposal.</li><li>High School diploma with minimum of 1 year experience in similar field.</li><li>Preferred degree or equivalent experience in science, mathematics, or business.</li></ul> Knowledge/Skills/Abilities: <ul><li>Strong customer relationship/ management skills.</li><li>Focus on meeting customers needs, offering the least complex and most efficient solution for ESS.</li><li>Technical knowledge of waste management and disposal preferred.</li><li>High attention to detail.</li><li>Highly organized and structured - able to follow a standard process.</li><li>Able to work collaboratively across different functions and to secure help from colleagues.</li><li>Strong verbal and written skills.</li></ul> Required Certification/Licenses/Training: <ul><li>Veolia training as required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Technical Customer Advisor- Strategic Partner Accounts

Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent. Please visit our website <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a>. Job Description Pay Rate: $80000 to $88000 per year. BENEFITS Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. Position Purpose: The Supervisor of Customer Service, New York is responsible for the overall environment of the customer service office(s), walk-in payment center(s) and field service operations for the New York Municipal Water Division of Veolia. The role will provide supervision to the New York Customer Service Leader and CSRs. This spans across the call center, collections, billing, revenue integrity, and backoffice/field work. The Supervisor oversees the daily assignments bargaining unit employees in the New York - West Nyack Office, assuring that all activities are performed in an efficient and professional manner, in order to maintain set metrics and key performance indicators tracked by the Director of Customer Service and Metering. This role will also support the customer operations in other geographies that are a part of the New York division and serve as a resource divisionally in both customer service office and field functions, as needed. The incumbent is responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, collections and field service metrics for approximately 127,000 customers. Provides daily direction and communication to employees so customer inquiries, field orders, regulatory complaints, and INCOME controls are all handled in a timely, efficient and knowledgeable manner. Primary Duties/Responsibilities: The day-to-day operations include, but are not limited to the following: <ul><li>Managing customer expectations to continuously improve Customer Satisfaction Surveys as well as reduce regulatory complaints.</li><li>Maintain adequate call center, backoffice, revenue, collection and field service metrics as directed by the Manager(s) or Director of Customer Operations</li><li>Scheduling and supervising daily collection and service field work and scheduling monthly field visits to determine if collection staff are following all safety standards, as well as, optimally routing their routes and completing work.</li><li>Manage call escalations for customers at every level, basically serve as the first point of contact at the management level.</li><li>Daily reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone.</li><li>Manage all daily / weekly / monthly INCOME controls for auditing purposes.</li><li>Working closely with the Non-Revenue Water Management Team to provide input and gather information for various non-revenue water initiatives.</li><li>Cover the Customer Service Department and/or Metering Department in NY and/or Westchester offices or divisionally as needed in any of the NY division office locations.</li><li>As requested, manage other initiatives such as, but not limited to, CC&amp;B Upgrades, Web Upgrades, or other special projects at the direction of the Director of Customer Service &amp; Metering.</li></ul> Managing the Call Center and Walk in Office: <ul><li>Responsible for ensuring customers are being responded to in a quick, and efficient manner by staff.</li><li>Scheduling daily workloads to meet demands on the phones, and backoffice exceptions</li><li>Responsible for managing the cash collection process in the office to meet all auditing concerns as well as timely deposits of cash and checks.</li><li>Diligently respond to customer escalations in a professional and respectful manner whether over the phone or at the front counter.</li><li>Ensure staff have adequate supplies and tools to perform their daily workload.</li><li>Perform call monitoring and provide feedback to staff for improvement</li><li>Develop a friendly office environment and atmosphere to improve productivity of staff by providing staff with awards, and incentives.</li><li>Update the phone system as needed with emergency main break information, updates on discolored water or main breaks.</li></ul> Managing Regulatory and Customer Complaints: <ul><li>Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows NYS Public Service Commission guidelines and satisfies the customer to the best of our ability.</li><li>Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator.</li><li>Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue.</li></ul> Managing Collections &amp; Field Service: <ul><li>Work closely with staff to provide them feedback on the top collection candidates for termination of service.</li><li>Closely work with the Manager and/or Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns.</li><li>Keep close financial benchmarks to track accounts receivables.</li><li>Work closely to monitor and review write off reports as well as Penn Credit reports for accuracy.</li><li>Handles processing of all bankruptcy accounts.</li><li>Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers.</li><li>Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to meter department staff in office and in the field to ensure work completion rates.</li></ul> Managing Revenue Integrity and Non-Revenue Water Initiative: <ul><li>Review accounts requesting leak adjustments to make determinations and discuss cases with customers, and areas for future improvements.</li><li>Review and monitor "pending bills" in the billing system to make sure bills are being generated timely.</li><li>Process all back-office work timely and avoid estimating bills due to field work (i.e. meter change outs, radio device change outs).</li><li>Monthly review of Top 200 users to make sure billing on time.</li><li>Work closely with metering on Strategic Meter initiative to update the billing system in a timely manner.</li><li>Work closely with the Planning and Metering Department to ensure all new properties are receiving bills in a timely manner.</li><li>Test new rates in the billing system and assist the rates department with monitoring surcharges.</li><li>Ensure staff review and work with the metering department on the zero consumption, vacant properties with consumption and consecutive estimate reports.</li><li>Managing bill segment "to do's" in the billing system to make sure staff are working them timely.</li></ul> Other Responsibilities: <ul><li>Comply with all INCOME, regulatory and tariff processes and procedures.</li><li>Assist the Manager(s) of Customer Operations, Manager of Metering and Supervisor of Metering, with ongoing divisional projects for improving the customer experience (i.e. CC&amp;B Upgrades, Web Upgrades, etc).</li><li>Work closely with Local Union Officials and unit bargaining employees for discipline and disputes.</li></ul> Qualifications Education/Experience/Background: <ul><li>Bachelor's Degree or 5 years of experience of experience managing a team.</li><li>Minimum of 5 years of experience in Call Center Management and/or billing, collections and metering operations preferably in Regulated Utility.</li><li>Direct supervision of union workforce experience.</li></ul> Knowledge/Skills/Abilities: <ul><li>Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner.</li><li>Significant technical expertise and experience required as it relates to internal control structure, policies, procedures and compliance.</li><li>Knowledge of cash management operations &amp; field service/metering operations.</li><li>Leadership qualities needed to motivate and direct staff.</li><li>Ability to multitask, handling multiple deadlines and projects.</li><li>Strong oral, written, and interpersonal skills.</li><li>Ability to prepare written technical reports and interact effectively and diplomatically with management and / or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public.</li><li>Familiarity with computer applications i.e. Excel, Word, CC&amp;B, Mobile Workforce Management, Infor, PeopleSoft, and Google applications etc.</li><li>Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions.</li><li>Knowledge of calls centers, IVR &amp; ACD systems, recording systems, and NYS Regulations, credit and collection laws, public service law.</li><li>Budgeting for customer service operations.</li></ul> Required Certification/Licenses/Training: <ul><li>Valid Driver's License is required.</li></ul> Additional Information We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Job Location

Supervisor Customer Service

Description Idaho National Laboratory's External Engagement and Communications group is looking for a&nbsp;Meeting Center Coordinator. This is an on-site position and we are surrounded by some of the West's most iconic mountains, rivers and national parks (Yellowstone, Grand Teton)!&nbsp; This position is a ONE-YEAR PROJECT HIRE with strong possibilities to become a full time position. Our team works a 9/80 schedule with every other Friday off located at our Idaho Falls Energy Innovation Laboratory facility. As the INL Meeting Center Coordinator you will provide oversight for planning, coordinating and implementing events at the INL Meeting Center. You will report to the Labwide Communication Services Manager and have no direct reports. Responsibilities Include: <ul><li>You will implement procedures as they relate to the INL Meeting Center and conduct ongoing reviews and additions/revisions to procedures.</li><li>You will ensure smooth operation of the INL Meeting Center by identifying maintenance and operational needs; keep inventory of facility equipment and allocate resources to ensure customer needs are met. Responsible for daily security aspects of the INL Meeting Center. Coordinate support from INL Facility &amp; Site Services and its subcontractors.</li><li>You will work with INL Meeting Center customers to understand event requirements to ensure successful events.</li><li>Additionally, acts as a back up to the hospitality specialist. This includes coordinating visits for VIPs, working with INL leadership, and paying special attention to the protocols associated with VIPs.&nbsp;</li><li>We ask that you have a demonstrated knowledge of facilities management and operations, customer relations, and project management. Proactively address any customer concerns/requests, and strives to exceed the guests’ expectations.</li><li>You will promote a positive image of the INL and contribute to its reputation as a preeminent national laboratory.</li><li>Participate in determining goals of each assignment, while planning, scheduling, and arranging strategic activities to accomplish overall program goals.</li><li>Provide input to performance reviews, equipment and facility needs, improvements, and enhancement opportunities.&nbsp;</li><li>Build and facilitate working relationships to amplify INL efforts.</li><li>Participate in working teams in assigned work scope and activities.</li><li>Maintain INL protocol policies, directives, and procedures, and oversee effective implementation and adherence to the reports.</li><li>Make important decisions to ensure visits and events run smoothly and provide advice to leadership on visit and event topics and coordination.</li><li>Oversee reservations and arrangement of facilities, speakers, guest lists, invitations, seating arrangements, flags, decorations, menu selection and gifts.</li><li>Coordinate events with the Hosting, Tours, and INL Meeting Center team members.</li><li>Represent assigned organization in professional situations.</li></ul>Qualifications Minimum Requirements:&nbsp; Level 2-Relevant Bachelor's degree in a related field such as Public Affairs, Hospitality or Communications plus two years related experience, or a High School diploma and 8 years of related experience. Relevant experience in event planning, hospitality or related field. Level 3-Relevant Bachelor's degree in a related field such as Public Affairs, Hospitality or Communications plus five years related experience, or a High School diploma and 11 years of related experience. Relevant experience in event planning, hospitality or related field.&nbsp; You must have the ability to work a flexible schedule, sometimes on short notice, including nights and weekends (early mornings before 7:30 am and late nights after 5:30 pm). Job Information:&nbsp; <ul><li>The pay range for this position is: Level 2-NE2 Grade 420 ($54,876-$107,064) / Level 3-NE3-Grade 430 ($63,528-$130,284). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Women and People of Color are strongly encouraged to apply.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Meeting Center Coordinator

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTIONProperty Type:&nbsp;StabilizedUnit Count:&nbsp;644Schedule: TBD, 9am - 6pm Job Requirements:1+ years' experience in customer service capacity<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-KW1The hourly range for this position is $21.00 to $23.00. (Los Angeles, CA)Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Resident Service Coordinator - Alexan NoHo West *

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYExecutes the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing and marketing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals at this senior living community.JOB DESCRIPTION<ul><li>Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.</li><li>Collects all pertinent information from prospective residents at move-in and record as appropriate.</li><li>Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy.</li><li>Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs.</li><li>Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.</li><li>Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.</li><li>Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.</li><li>Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).</li><li>Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible.</li><li>Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads.</li><li>Follow-up – Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc.</li><li>Sales Collateral – Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets.</li><li>Maintain files and marketing materials for realtors, transition companies, and moving companies.</li><li>Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions.</li></ul>#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Leasing / Sales Consultant - The Luxe at Lewisville (Lease-Up)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTION<ul><li>Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.</li><li>Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.</li><li>Handles resident issues, including neighbor disputes and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Assists the Senior Community Manager, Assistant Community Manager, and Leasing Team with administrative tasks including resident move in and move out coordination, service elevator reservations, updating resident renter's insurance information, inspecting apartments upon resident move in or move out and any other administrative task deemed necessary by the SCM or ACM.</li><li>May be required to assist the Assistant Community Manager with charging residential accounts for rentable items such as storage, club room rentals, etc. Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.</li><li>Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.</li><li>Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.</li><li>Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.</li></ul>#LI-SV1The hourly range for this position is $36.00 - $38.46Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Resident Services Coordinator - Lumen

Leasing / Sales Consultant - Jovie Pflugerville, (Lease-Up)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and other Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior living community.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Sales & Lifestyle Coordinator - Suwanee, GA

Join the Clean Energy RevolutionBecome&nbsp;a&nbsp;Project Management Office Support, Senior Specialist&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you will be the key resource for the Corporate Security PMO to manage its large portfolio of projects and provide support for project managers for resource coordination, project budget management, training, vendor management, reporting and various ancillary duties required to initiate, complete, and close out projects. &nbsp;This position will be responsible for research and analyze sophisticated data and make recommendations in support of major programs and projects and to present findings to senior and executive management.&nbsp; Key focus of role:&nbsp;<ul><li>Reports &amp; Analysis: Review and update reports, documents or correspondence. Data, Portfolio, and heavy financial analysis. &nbsp;This will include performing cost-benefit and trend analysis for assigned programs and projects and for the larger portfolio.&nbsp;</li><li>Research: Gather documents, analyze and draw conclusions on complex data and information after considering alternatives through independent research and analysis.</li><li>PMO Support: Assist project managers and management for coordination of project efforts, &nbsp;Ariba purchase requisitions and purchase orders, resources, financials and reporting for projects within portfolio.</li><li>Project Analysis: Consult and recommend establishing and changing project direction to management on specific projects and/or the portfolio of projects or strategic efforts.</li><li>Training: Facilitate training for key programs and coordinate, and track all compliance and safety training requirements for team members and supplier resources.</li><li>Communication: Establishes and maintains constant communications with PMO suppliers to collect data on frequent and regular cadence.</li></ul>As a&nbsp;Project Management Office Support, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develops and maintains comprehensive project documentation including plans, status reports, and process files</li><li>Independently manages certain project management activities for complex projects with variable interdependencies and tight deadlines</li><li>Recommends and implements various project management methodologies to adapt to changing priorities</li><li>Conducts in-depth analysis of project data, identifies risks/issues, and provides actionable status reports</li><li>Leads requirements definition, solution analysis, estimate development, and planning efforts</li><li>Maintains rigorous project document control standards throughout project lifecycles</li><li>Develops and maintains detailed risk registers, change logs, and issue resolution tracking</li><li>Performs complex scheduling, resource allocation, budgeting, forecasting, and reporting activities</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience with project support analyzing data and developing reports.</li></ul>Preferred Qualifications<ul><li>Three (3) or more years of experience working with SAP and Ariba.</li><li>Experience working in the construction industry or utility industry (ideally the electric utility industry)</li><li>Project Management training certification from an accredited institution.</li><li>Six Sigma training certification.</li><li>Five (5) or more years of experience in an analytical position.</li><li>Experience and proficiency with Microsoft Office Suite applications and Sharepoint.</li><li>Experience using Excel, including advanced formulas and functions, such as Vlookups and pivot tables.</li><li>Bachelors' degree or higher in Business Administration, Finance, Economics, Data Engineering, or related field.</li><li>Strong problem-solving and critical thinking abilities, with meticulous attention to detail.</li><li>Experience with project management tools and methods to manage single and multiple projects of moderate to high complexity, gather information, monitor and report project status, and coordinate activities to ensure timely delivery.</li><li>Experience in Project Support or Project Management.</li><li>Experience in Program Management, Business Development, Business Transformation, and/or Process Improvement methodologies.</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

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