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Description:We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee 200% up to a 3% retirement contribution). Status: Non-exempt Working Conditions: Works with youth and families in the family home or in the community.Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. Position Summary: The purpose of the Mentor is to further implement specific treatment plan goals with assigned at-risk youth. The Mentor will work directly with youth and team members to ensure appropriate mentoring components are being delivered and that the quality of services meets agency and accreditation standards. Shifts: Mornings or Afternoons Essential Job Functions<ul><li>Provide direct mentoring services to youth and families assigned to the program.</li><li>Develop, implement, and ensure quality of mentoring service components in accordance with the youth's treatment plan.</li><li>Provide clients assigned services within the time frame targeted for those services and documentation to PCHAS-MO necessary to complete billing (service delivery, outcomes, and plan for future sessions) in a manner consistent with program goals and agency standards.</li><li>Utilize mentoring review meetings and training opportunities for personal and professional growth.</li><li>Ensure physical and public safety standards for youth are maintained during mentoring sessions/activities.</li><li>Communicate youth progress and needs to appropriate team members on a regular basis.</li></ul>Requirements:Mentors shall possess a high school diploma. Bachelor's degree in social work, psychology, counseling, or a closely related human services field preferred. Upon employment, must pursue continuing education and/or in-service training required for this position. Must be at least age 21; prior childcare experience preferred. SkillsAbility to develop and maintain therapeutic relationships with children displaying behavioral and emotional problems; an ability to maintain an appropriate balance between being authoritative and supportive; an ability to not take children's negative comments or behaviors personally; possess teaching skills to positively impact targeted youth, and must be able to make sound decisions in crisis situations and under pressure. Personal maturity is an extremely important attribute. Must be able to communicate effectively, verbally and in writing. Equipment to be UsedMust be able to operate computer with agency approved software and other office machines such as fax, calculator, telephone, and so on. Typical Physical DemandsRequires prolonged standing and walking; bending and reaching. May require lifting up to 25 pounds. Typical Mental DemandsMust be able to resolve problems, handle conflict and make effective decisions under pressure, Must be willing to interact positively with children displaying inappropriate behaviors and having angry/ hostile outbursts. Must be able to interact with youth and team members from various ethnic groups in a culturally competent and professional manner. Other Requirements<ul><li>Hold a valid Missouri Class E driver's license, have and maintain a risk-free driving record.</li><li>Undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/eldercare disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry.</li><li>Upon request, must submit fingerprints for review by the Missouri Highway Patrol and Federal Bureau of Investigation.</li><li>Undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease.</li><li>Be trained and certified, and re-certified as scheduled, in American Red Cross First Aid and CPR.</li><li>Be trained in the use of an AED (automated external defibrillator).</li><li>Be trained and re-trained, as scheduled, and demonstrate approved competencies in SAMA (verbal de-escalation and physical safe containment course).</li></ul>Christian CommitmentPresbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI269613336

Mentor (Part-Time)

Position Title: Assistant Director of International Student and Scholar Services (ISSS) City: Galloway State: New Jersey Employment Type: AFT Professional Staff Description Campus Location: Main Campus (Galloway)
Department: Office of Global Engagement
Salary Range: $64,760.85 - $71,238.41
Salary Information: Salary commensurate with experience and is accompanied by an extremely competitive University benefits package
Work Hours:&nbsp;Mon. - Fri. 9:00am - 5:00pm




Brief Job Overview/Summary
The Assistant Director will report to the Director of Global Engagement and provide support for international degree-seeking and exchange students and scholars. The Assistant Director is a key member of the Office of Global Engagement team, and, under the supervision of the Director, serves as PDSO (Primary Designated School Official) and RO (Responsible Officer) in SEVIS. The Assistant Director ensures compliance with federal immigration laws and policies, coordinates campus services to assist international students and scholars, organizes programming to enrich the experience of international students and scholars, and assists with program assessment and strategic planning for OGE. This position will collaborate with OGE colleagues to support the office’s mission to “provide the Stockton University community with opportunities for global engagement that foster intercultural understanding, ethical and inclusive practices, and an appreciation for diverse perspectives.”




Descriptions of Essential Duties/Responsibilities:
Serve as a resource for faculty members and academic advisors who work with international students and scholars 
<ul>
<li>Follow updates and changes in the curriculum in order to have a deep understanding of the curricular needs of international students</li>
<li>Respond in a timely and culturally appropriate manner to communications from international partners, and coordinate with the Assistant Director of Education Abroad to support balanced international exchanges</li>
<li>Advise the Director on strategic growth in international exchanges</li>
<li>Organize events for visiting international delegations both on and off campus, demonstrating an understanding of intercultural norms and expectations</li>
<li>Ensure compliance and reporting as relates to the Student and Exchange Visitor Program (SEVP), the Department of Homeland Security (DHS), and the Department of State (DOS)</li>
<li>Keep up to date on changes in national laws and policies pertaining to non-immigrant visas, participate in regular training, and engage with others in the field of ISSS through engagement with NAFSA events and networks</li>
<li>Advise non-immigrant students, scholars, faculty, and dependents on visa requirements, cultural adjustment, and authorized employment</li>
<li>Collaborate routinely with the Office of Risk Management to develop, review, and update procedures and policies, and respond swiftly and appropriately to emergency situations</li>
<li>Create and deliver workshops on topics of importance and interest to international students and scholars. Design a calendar of educational events for ISSS</li>
<li>Design, develop, and maintain a Blackboard course of instruction for pre-arrival orientation and to support ongoing learning about visa regulations, OPT, CPT, and other issues that pertain to international students Coordinate with the International Student Organization and other student organizations to organize curricular and co-curricular programming</li>
<li>Data collection, Assessment, and Planning</li>
<li>Participate in the development and update of OGE strategic planning, developing and promoting plans to improve the program</li>
<li>Prepare, recommend, monitor, and revise ISSS budget</li>
</ul>
Student support 
<ul>
<li>Maintain a caseload of F-1 and J-1 students and scholars, anticipating and responding to needs through collaboration with relevant campus offices</li>
<li>Coordinate with Admissions and with exchange partner institutions to ensure a smooth transition for new students to the university</li>
<li>Organize a pre-arrival and post-arrival orientation, in collaboration with other office staff and campus partners</li>
<li>Respond with compassion and discretion when unexpected situations arise, communicating and collaborating with the Director</li>
<li>Protect students’ privacy, following all FERPA, HIPAA, Title IV, and GDPR</li>
<li>Supervise and manage student leaders, peer mentors, interns, graduate assistants, and TES</li>
<li>Collaborate with the Director and other permanent OGE staff to provide training for TES, graduate assistants, interns, and student workers</li>
<li>Prepare correspondence in the course of duties 
</li>
</ul>
Additional responsibilities include: 
<ul>
<li>Promote the OGE and support marketing to international students through maintaining, enhancing, and updating the OGE website; contributing to the OGE social media postings; and collaborating with Admissions to provide virtual and in-person events for prospective international students</li>
<li>Contributes to the growth of OGE by researching new programs and projects and serving on university-wide committees</li>
<li>Serve on campus committees</li>
<li>Provide administrative support to the Director</li>
<li>Other duties as assigned</li>
</ul>




Knowledge, Skills and Abilities:
<ul>
<li>Experience collecting and using data to inform planning and program development</li>
<li>Extensive experience working with Microsoft Office</li>
<li>Excellent written and verbal communication skills in English, particularly in an intercultural setting</li>
<li>Demonstrated knowledge and experience working with diverse groups in a college or university setting</li>
<li>Strong organizational skills and attention to detail with the ability to prioritize and multi-task</li>
<li>Ability to develop a communication strategy and maintain good relations with international partners</li>
<li>Knowledge and understanding of management and administrative principles and practices, especially as relates to international students and scholars</li>
<li>Excellent interpersonal skills, with ability to work independently and interact effectively with others in all roles and at all levels at the University</li>
<li>Understanding of best teaching practices and experience designing and leading training and workshops</li>
</ul>




Required Qualifications:
<ul>
<li>Bachelor’s degree</li>
<li>A minimum of two years of experience in ISSS at an institution of higher learning, and/or a related field working directly with faculty, students and staff in a university setting</li>
<li>Experience in SEVIS as a DSO/ARO</li>
<li>A valid driver’s license</li>
</ul>




Preferred Qualifications:
<ul>
<li>A Master’s degree in a related field</li>
<li>Strong communication skills in one or more languages in addition to English</li>
<li>Experience in Web design</li>
<li>Ability to develop, administer, and monitor a budget</li>
<li>Experience working or studying in an international setting</li>
<li>Experience in administration and project management at a college/university setting</li>
<li>Strong knowledge of risk assessment and crisis management</li>
<li>Discretion with sensitive and personal information, and an understanding of FERPA/HIPAA, Clery, and Title IX</li>
</ul>




Screening Information: Screening of applications begins immediately and will continue until the position is filled.
How to Apply: To apply please visit <a href="https://employment.stockton.edu" target="_blank">https://employment.stockton.edu</a> or click the "Apply" button.
SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program visit their Website at:&nbsp;<a href="https://nj.gov/csc/same/overview/index.shtml" target="_blank">https://nj.gov/csc/same/overview/index.shtml</a>&nbsp;, email:&nbsp; <a href="mailto:CSC-Same@csc.nj.gov" target="_blank">CSC-Same@csc.nj.gov</a>, or call 609-292-4144, option 3.
In accordance with P.L. 2021, c. 465 and P.L. 2021, 466, the SAME Program was established to enable New Jersey State agencies to hire, promote, retain, and advance qualified individuals whose physical or mental impairments impact their abilities to participate in the hiring and promotion process for non-competitive and unclassified titles within the State workforce. This program uses a fast-track process that permits people who are eligible for the program to request that the State appointing authority schedule with them a good faith interview. Individuals applying for non-competitive or unclassified positions under this program should contact us to determine if they are eligible for the fast-track hiring process.&nbsp; Only electronic documents will be accepted. Please complete the online application and include three professional references in addition to the following required documents. All required documents (Microsoft Word of PDF) must be submitted in order for your application to move forward.&nbsp;
<ul>
<li>A letter of interest describing qualifications and accomplishments</li>
<li>Current resume or curriculum vitae</li>
<li>Unofficial Graduate transcripts</li>
</ul>
#SU PI269616235

Assistant Director of International Student and Scholar Services (ISSS)

Description:Therapist Needed! $1,000 Hiring Bonus! Guaranteed ClientsIn-house billingGreat retirement planAfter 1 year of service 200% match up to a 3% contributionPaid time off, with 11 holidaysPLPC, LPC, LMSWLicensure supervision available We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency.Come join our team! Status: Exempt Working Conditions: Works in a typical office setting and from employee's home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home or other community locations as needed or meets clients via telehealth using a HIPAA compliant platform; drives an automobile on a routine basis in both suburban and urban areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Must have the ability and energy to visit more than one family per day. Must participate in an on-call rotation with team members; willingness to work irregular hours which will include two to three evenings per week. Attend monthly team meetings and bi-weekly staffing's, therapists manage their own schedule around these meetings. Position Summary: The Therapist provides assessment, treatment planning, and intensive home, school, and community-based therapy services for Family Solutions for Kids clients (ages 4 to 19) and family members in their household. Therapy services may be conducted in-person and/or via telehealth using HIPAA compliant platform(s) based on the client's/family's needs or preference. The person in this position also provides case management, which includes linkage, sharing resources, and cultivating natural supports to ensure long term success and access to services. The position also requires working collaboratively with collateral contacts to cultivate long term relationships with community partners. Essential Job Functions: <ul><li>Provides thorough Family Assessment and Safety Planning in the home to inform development of a Treatment Plan with measurable goals, specific to the needs of the family and updates the plan within 6 to 8 weeks or as needed.</li><li>Implements evidence-based interventions based on the treatment plan and follows program requirements in cooperation and compliance with funding source.</li><li>Maintains client files and documentation according to ethical/legal standards as required by policy, procedures, and contract/grant requirements, in an accurate and timely manner.</li><li>Provides education related to family functioning and child development, cultivating skills to improve communication, emotional regulation, and relationship focused parenting, and helps families develop natural supports and crisis plans.</li><li>Provides linkage with community supports and resources and works collaboratively with referral sources as appropriate.</li><li>Provide aftercare services in the form of follow up phone calls 6 and 12 months after discharge.</li><li>Meets agency productivity expectations on a monthly, quarterly, and yearly basis.</li></ul>Requirements:Therapists shall possess a master's degree in social work, Psychology, or Counseling. Must be either licensed or provisionally licensed in a clinical discipline, i.e. LCSW, LPC, LMFT, etc. in the state of Missouri. Skills: Represents Presbyterian Children's Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with referral sources, Family Court, treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families. Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate data entry systems. Strong psychosocial assessment and decision-making skills; possess good understanding of various treatment methodologies utilizing strength-based clinical interventions and evidence-based practices. Excellent time management, organization, planning, and assertive communication skills. Ability to prioritize tasks and resolve conflict/problem-solve with minimal supervision. Must have the ability to work with people from various ethnic groups in a culturally competent manner. Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI269613327

Therapist

Description:Therapist Needed! ($1,000.00 hiring bonus) <ul><li>Guaranteed Clients</li><li>In-house billing</li><li>Great retirement plan</li><li>After 1 year of service 200% match up to a 3% contribution</li><li>Paid time off, with 11 holidays</li><li>PLPC, LPC, LMSW</li><li>Licensure supervision available</li></ul> We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. Come join our team! Status: Exempt Working Conditions: Works in a typical office setting and from employee's home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home or other community locations as needed or meets clients via telehealth using a HIPAA compliant platform; drives an automobile on a routine basis in both suburban and urban areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Must have the ability and energy to visit more than one family per day. Must participate in an on-call rotation with team members; willingness to work irregular hours which will include two to three evenings per week. Attend monthly team meetings and bi-weekly staffing's, therapists manage their own schedule around these meetings. Position Summary: The Therapist provides assessment, treatment planning, and intensive home, school, and community-based therapy services for Family Solutions for Kids clients (ages 4 to 19) and family members in their household. Therapy services may be conducted in-person and/or via telehealth using HIPAA compliant platform(s) based on the client's/family's needs or preference. The person in this position also provides case management, which includes linkage, sharing resources, and cultivating natural supports to ensure long term success and access to services. The position also requires working collaboratively with collateral contacts to cultivate long term relationships with community partners. Essential Job Functions:<ul><li>Provides thorough Family Assessment and Safety Planning in the home to inform development of a Treatment Plan with measurable goals, specific to the needs of the family and updates the plan within 6 to 8 weeks or as needed. Implements evidence based interventions based on the treatment plan and follows program requirements in cooperation and compliance with funding source.</li><li>Maintains client files and documentation according to ethical/legal standards as required by policy, procedures, and contract/grant requirements, in an accurate and timely manner.</li><li>Provides education related to family functioning and child development, cultivating skills to improve communication, emotional regulation, and relationship focused parenting, and helps families develop natural supports and crisis plans.</li><li>Provides linkage with community supports and resources and works collaboratively with referral sources as appropriate. Provide aftercare services in the form of follow up phone calls 6 and 12 months after discharge.</li><li>Meets agency productivity expectations on a monthly, quarterly, and yearly basis.</li></ul>Requirements:Therapists shall possess a master's degree in Social Work, Psychology, or Counseling. Must be either licensed or provisionally licensed in a clinical discipline, i.e. LCSW, LPC, LMFT, etc. in the state of Missouri. Skills: Represents Presbyterian Children's Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with referral sources, Family Court, treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families. Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate data entry systems. Strong psychosocial assessment and decision making skills; possess good understanding of various treatment methodologies utilizing strength-based clinical interventions and evidence based practices. Excellent time management, organization, planning, and assertive communication skills. Ability to prioritize tasks and resolve conflict/problem-solve with minimal supervision. Must have the ability to work with people from various ethnic groups in a culturally competent manner. Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PM20 PI269613318

Solutions Architect IV US-VA-Arlington Job ID: 2025-2409 Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Solutions Architect to join our team! The Solutions Architect will provide product teams with technical guidance, develop architecture and design artifacts for the end-to-end solution and may be called to provide technical leadership in a small product team. Additionally, this role will have responsibilities to foster technology innovation, identify opportunities for technical efficiencies, create\modify best practices and communicate those to the appropriate technical stakeholders. Responsibilities <ol><li>Support Product Technical Leads by providing architectural subject matter expertise across the entire solution; including communicating architectural decisions and mentoring other technical staff around the various technologies and decisions. This role may also provide overall technical leadership to smaller working teams as needed.</li><li>Partner with Product Owners\business SMEs to analyze the business need and provide guidance on solution options and trade-offs. Ensure that the overall technical solution is aligned with the business needs.</li><li>Drive the creation and modifications of the end-to-end product architecture, identifying and engaging all technical resources necessary to contribute to the architecture\design. This includes ensuring the solution is consistent with ARC architecture and design standards.</li><li>Identify and drive technical efficiencies where appropriate, create\modify best practices and communicate those to the appropriate technical stakeholders.</li><li>Stay current with the latest tools, technology ideas, patterns and methodologies; share knowledge by clearly articulating results and ideas to key stakeholders</li><li>Support Product Technical Leads by providing architectural subject matter expertise across the entire solution; including communicating architectural decisions and mentoring other technical staff around the various technologies and decisions. This role may also provide overall technical leadership to smaller working teams as needed.</li></ol> Qualifications <ul><li>Bachelor’s degree in Computer Science or Computer Engineering</li><li>5+ years of application programming and/or Hands-on technical architecture experience</li><li>5+ years of experience with full cycle application development (Full SDLC experience: design, development, delivery, etc.), 3+ years with Agile, DevOps or CI\CD (Jenkins / Bitbucket)</li><li>5+ years real world experience implementing modern, scalable and extensible application and infrastructure design patterns, complex data algorithms, micro-service architectures, disposable, reactive, stateless and distributed patterns which ensure long term technical viability of new deployments.</li><li>Working experience with native cloud architectures (AWS preferred)</li><li>Experience architecting streaming / event driven data platforms, triangulating data lineage (Alation preferred) / data quality issues and familiarity with existing data operating models.</li><li>Proven ability to lead a group through an architectural development process and collaborate with technical teams, business and other constituents.</li><li>Experience leading small technical teams and a proven ability to mentor and guide multiple-disciplined (full stack) technical teams.</li><li>Ability to discover and define functional requirements and to transform them into technical requirements and architecture definition.</li><li>Expertise in open-source technologies including, but not limited to, NodeJS, React, Docker and PostgreSQL</li><li>Experience working in scalable data warehousing platforms and data marts (Snowflake preferred)</li><li>Proven ability to influence technology strategy and best practices across peer and leadership groups that support an agile\rapid development culture.</li><li>Outstanding communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences.</li><li>A strong intellectual curiosity to continually challenge what exists and explore what should be changed to best meet evolving business and market.</li><li>Other cloud-based tools / platform experience a plus but not required: Salesforce, Datadog, Cloudflare, Tableau, Lucidcharts</li><li>Machine learning / deep learning experience is a plus.</li></ul>PM21 PI269636296

Solutions Architect IV

Senior Program Manager US-VA-Arlington Job ID: 2025-2408 Type: Regular Full-Time # of Openings: 1 Category: Project and Program Management Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Senior Program Manager to join our team! In this role, you will manage end to end deployment of complex technology modernization program with a wide range of initiatives and workstreams. You will translate strategic ideas into executable plans and be accountable for delivery. Additionally, you will partner with business and program leads to ensure alignment to business goals and communicate technical strategy. This role will generate and maintain program plans/roadmaps that include current year key initiatives and outyear strategic goals. You will deliver strategic outcomes by directing and scaling engineering efforts across functional teams and negotiating complex technical decisions and priorities. As a Senior Program Manager, you will implement program governance to manage risks, issues, and dependencies, control program financials, understand resource allocation (both ARC and vendor partner) and available capacity, and manage change. You will also provide thought leadership to communicate program plans/roadmaps, delivery progress, risks/issues, program financials, interdependency progress, priority changes and other aspects of the program to executives and peers. Responsibilities <ol><li>Define the program using a results-oriented approach so that program leads, team members, and business counterparts focus on key initiatives and drive program execution to deliver expected outcomes.</li><li>Serve as a key point of contact for stakeholders, ensuring clear and effective communication throughout the project lifecycle. Establish effective and transparent communication channels at all levels of the organization to enhance operational efficiency and delivery outcomes. Ensure there is uniformity in planning outcomes, reporting, governance, and escalation processes. Increase awareness of interdependencies and risks, and ensure priorities are aligned.</li><li>Drive the creation of the program's plans/roadmaps for the current year and outyears. Promote the program plan/roadmap. Track progress and revise when changes are approved or necessary. Provide insight and recommendations to drive continuous improvement and share lessons learned.</li><li>Develop, implement, and maintain program governance frameworks to ensure consistent and predictable project execution. Create or recommend best practices to improve delivery efforts, manage costs, achieve expected goals, or build understanding across the program.</li><li>Manage program financials and scope, including forecasts, resource allocation, budget estimates and other aspects to have a holistic view of program costs and available budget and capacity. Incorporate change management to understand impacts to the budget and resources (both vendor and ARC) and realign the forecast accordingly.</li><li>Mentor and coach program managers and team members. Foster a collaborative and high performing team culture. Guide team members to ensure project success and encourage growth opportunities.</li></ol> Qualifications <ul><li>Bachelor’s degree with preference for a degree in a technical field; equivalent experience considered</li><li>7 years of experience in project and program management, preferably within an enterprise technology organization.</li><li>5+ years of IT project related experience preferred, including programs following traditional, scrum, and scaled agile management approaches.</li><li>PMP certification preferred.</li><li>Competency with Atlassian tools (i.e., Confluence/Jira) and Microsoft Project.</li><li>Proven track record of successfully managing large-scale technology implementations is a must.</li><li>Strong knowledge of program management methodologies.</li><li>Excellent communication, presentation and negotiation skills.</li><li>Ability to coordinate multiple stakeholders, manage competing priorities, and drive projects to completion.</li><li>Passion for execution, intellectual curiosity, and overall collaboration.</li><li>Strong analytical capabilities to create and monitor metrics, proactively identify and mitigate risks.</li><li>Ability to negotiate and influence without authority.</li><li>Ability to examine complex problems develop effective solutions and gain buy-in from stakeholders and teams.</li></ul> PI269636305

Senior Program Manager

Senior Data Product Analyst US-VA-Arlington Job ID: 2025-2405 Type: Regular Full-Time # of Openings: 1 Category: Data Science and Analytics Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Senior Data Product Analyst to join our team! In this role, you will provide ARC Data Product team with analytics, reporting and data visualizations to enhance the team’s understanding of airline and agency data. You'll partner and consult with internal teams to understand performance drivers and develop reporting solutions that enable teams to make informed decisions and take appropriate action. You will be responsible for creating and maintaining internal dashboards to track data completeness, customer/internal KPIs and provide product team with actionable insights for customer outreach. Aditionally, you will collaborate with the Sales Engineers from the Customer Engagement team to distribute data insights in a digestible and information-rich way for strategic contract negotiations. You will be expected to solve ambiguous business problems through exploratory data analysis and provide team with insights and recommendations. And, perform ad-hoc data analysis as required to assist internal and external stakeholder data inquiries. Responsibilities <ol><li>Work hands-on in the data, using SQL, Tableau, Salesforce, and other tools to extract, analyze, and visualize data and create insights.</li><li>Build and implement reporting tools and ad hoc analysis to pull out relevant data, provide reporting, and evaluate metrics to direct teams direction.</li><li>Provide insight into data completeness and availability through metric creation, reporting and analysis via tools such as Salesforce, Tableau and Excel.</li><li>Act as a key partner and collaborate closely with Customer Engagement and other product teams to provide data and key insights needed to make critical decisions and drive contract negotiations.</li><li>Analyze data, report on key metrics, and provide recommendations to direct team performance and action for sprint planning.</li><li>Interact directly with Customers on data questions through gaining a deep understanding of ARC Corporate Intelligence product and customer use cases. </li></ol> Qualifications <ul><li>Bachelor’s degree preferred; equivalent experience considered</li><li>5+ years experience in similar role</li><li>Extensive Knowledge of SQL required</li><li>Fundamental knowledge of data science principles required</li><li>Proficiency with Excel and BI tools required; experience with Tableau preferred</li><li>Experience with R, Python and other programming languages highly preferred</li><li>Knowledge in Salesforce preferred</li><li>Experience with Snowflake preferred</li></ul> PI269636367

Senior Data Product Analyst

Description:We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.” In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee's contribution). Status: Non-exempt Working Conditions: Works a structured, regular work week as directed in an office setting. Must be proficient with the use of all office equipment and technology. Must be proficient with all Microsoft software, Outlook, word, excel and PowerPoint. This position will require physical demands such as climbing, standing, stooping, or typing. Must be able to lift up to 50lbs. Must be able to hear and see so that professional communication and the ability to maneuver through the office with ease can be done. Must be able to work extended hours when necessary, or occasional evenings or weekends in order to meet assigned deadlines. Position Summary: The position will coordinate training events, office functions and address facility and office supply needs for the St. Louis office. Must have the ability to work independently on assigned duties and be deadline focused. Essential Job Functions<ul><li>Answer telephone in a professional manner and deliver clear, concise messages to appropriate office personnel, including telephone number, name of caller, time, date, message, etc.</li><li>Greet visitors in a friendly and professional manner and help them find their destination while maintaining building security.</li><li>Sort and distribute mail and packages as soon as delivered. Affix postage to outgoing mail and deliver to designated mail box before the end of each work day.</li><li>Schedule use of agency vehicles; keep track of mileage. Maintain records of oil change service and other vehicle maintenance needs.</li><li>As requested, accurately type correspondence, memos, reports, agendas and other materials by way of electronic or written draft. Proofread carefully and meet applicable deadlines. Maintain copies of all such materials. </li><li>Maintain calendar of all conference rooms by scheduling meetings as rooms are requested. </li><li>Prepare smaller bulk mailings for the Development office. Assist the St. Louis Development Officer with the annual development luncheon and the annual angel tree collection. </li><li>Be willing to cross-train in the duties of other support personnel to ensure the smooth flow of daily operations.</li><li>Oversees the purchase of the St Louis office supply needs. </li><li>Responsible for the security, distribution and return of the St. Louis office access fobs and keys.</li><li>Manages closed client files ensuring their security, accessibility, and destruction according to agency Retention schedules and policies. Supports the Director of Risk Management to support record requests.</li><li>Maintains storage area in an organized and orderly fashion.</li><li>Plans and coordinates agency meetings and events that are hosted by the St. Louis office</li><li>Work with employee files and assist the Human Resources Department with various HR tasks. </li><li>Assist with Board meeting preparation as required when hosted in the St. Louis office. (Evening and Saturday morning work will be required).</li></ul>Requirements:Must have a High School diploma with at least 5 years of Administrative Support experience preferred. Must be well organized, self-directed and have the ability to meet deadlines. Exhibit a strong proficiency in the use of Microsoft Office software. Excellent, interpersonal, team building and decision-making skills. Must be comfortable in a leadership and team-player roles. Professional appearance and demeanor is required. Other Requirements:Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Christian Commitment:Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PI269643218

Administrative Support Specialist III

Software Quality Engineer IV (Mainframe) US-VA-Arlington Job ID: 2025-2400 Type: Regular Full-Time # of Openings: 1 Category: Technology Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Software Quality Engineer IV to join our team! In this role, you will be responsible for leading quality engineering strategy and execution across multiple software projects. This role reviews quality standards, tools, methodologies, processes, and practices across the product portfolio and offers expertise and guidance on continuous improvement based on industry best practices. You will be partners with business and technical subject matter experts to understand key requirements of business capabilities and establish standardization of quality practices. Additionally, this position leads the design and development of broader level initiatives to enhance efficiency and scalability across the organization. As a Software Quality Engineer IV, you will work closely with cross-functional teams and collaborates with software development, product management and operations to deliver value to our customers. Responsibilities <ol><li>Provide expert level guidance and technical leadership on standards and best practices across the quality engineering discipline. Acts as a subject matter expert across ARC’s portfolio of products, technology and datasets and how they are connected. Provide guidance to delivery teams on a right sized approach on scope to quickly deliver value.</li><li>Partners with Product Owners, Business SME’s and Engineering leads to analyze business needs and clearly articulate quality approaches which reduce risks. Ensure the overall delivery strategy is aligned with and anticipates the business needs to drive acceleration of ARC Product development.</li><li>Lead quality strategy across the product portfolio for multiple concurrent high visibility efforts working in both onshore and offshore delivery models. Summarize and effectively communicate progress on quality initiatives to business, project stakeholders and senior leadership.</li><li>Stay up to date with latest automation tools and strategies, emerging technology, trends and best practices. Lead the quality engineering competency in understanding current standards, developing new tools, datasets and process improvements which provide business products with increased efficiency, maintainability, flexibility and agility.</li><li>Review test case documentation, automation scripts and training / talent development materials across all products; leads quality team in continuously improving and updating quality content.</li></ol> Qualifications <ul><li>Bachelor’s Degree in Computer Science, Engineering or Math; Master’s Degree preferred; or equivalent working experience. </li><li>At least 15 years of experience as a Software Quality Engineer with 7+ years in a leadership role.</li><li>7+ years working developing automated frameworks, performance testing, and metrics.</li><li>7+ years with Agile, Scrum, DevOps, and Continuous Integration and Continuous Delivery.</li><li>Knowledge of TSO navigation and commands, JCL/PROCs/Symbolics/Overrides, IBM utilities including IDCAMS, IEBGENER, VSAM files, VA&amp;, and/or job abend research.</li><li>Expert knowledge of quality assurance methodologies and automated testing tools. E.g., Selenium, Cypress, Playwright</li><li>Experience setting up a TCoE or equivalent; defining, prioritizing, communicating, and fostering adoption of best practices</li><li>Experience in test case management tooling and administration.</li><li>Experience in Data verification and reports testing</li><li>Experience testing in a Cloud environment, preferably AWS.</li><li>Experience with programming; coding in Java/Python, JavaScript or Ruby</li><li>Advanced knowledge of databases/SQL and writing highly complex queries.</li><li>Ability to discover and define functional requirements and to transform them into technical requirements and solution definition.</li><li>Experience leading multiple teams using both onshore / offshore models to mentor and guide multiple-disciplined (full stack) technical teams.</li><li>Excellent communication skills (verbal and written) and ability to communicate with internal and external customers and all levels of management, including communicating technical information to non-technical audiences.</li><li>Excellent problem-solving skills and providing process improvements.</li><li>Strong sense of ownership and drive high results.</li></ul>PM21 PI269636495

Software Quality Engineer IV (Mainframe)

Fraud Analyst US-VA-Arlington Job ID: 2025-2406 Type: Regular Full-Time # of Openings: 1 Category: Legal Arlington Overview It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world’s largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry.ARC is looking for a Fraud Analyst to join our team! In this role, you will apply standard operating procedures (SOPs) to monitor daily transactions, ensuring ARC customers use ARC systems and tools in compliance with the Agent Reporting Agreement (ARA), Industry Agent Handbook (IAR), and Carrier Services Agreement (CSA). You will utilize ARC’s monitoring tools—including Form of Payment review, ARC Pay daily checks, and the Early Warning Tool—to identify high-risk transactions. You'll be expected to maintain expertise in card-not-present transaction acceptance rules, with a focus on merchant risk management and compliance. Additionally, you will oversee risk monitoring to detect payment fraud, merchant risk, manipulation, and other trends that could result in financial losses for ARC and its stakeholders. This role provides support and serves as a backup for team members across the department. You will develop and implement case-specific processes to: identify, analyze, and research financial, transactional, and statistical data. As well as conduct on-site or telephonic fact-finding interviews/audits to recommend actions that mitigate financial risk for ARC travel agents, airlines, and ARC’s merchant account. As a Fraud Analyst, you will collaborate with team members, sharing insights on fraud scenarios and emerging risks to enhance awareness and strengthen ARC’s settlement system security. Responsibilities <ol><li>Review daily ticketing data using monitoring tools, including Form of Payment, Early Warning Tool, ARC Pay Daily Report, Memo Manager, IAR, Thomson Reuters CLEAR and other resources. Analyze transactions with applications such as TAMIS, Jasper, Memo Manager, DRS, and external databases to assess risk and take appropriate action per SOPs. Support Machine Learning advancements related to card-specific fraud detection.</li><li>Create new risk review processes and maintain existing processes; incorporating the latest data to improve decision-making and fraud prevention.</li><li>Serve as a backup to leadership and the Senior Risk Analyst, including testifying in criminal or civil trials as a "custodian of record" on behalf of ARC.</li><li>Monitor real-time risk queues and analyze high-risk transactions across the business portfolio and take timely action to mitigate potential financial losses.</li><li>Ensure compliance with Service Level Agreements (SLAs). Meet or exceed established SLAs for resolving queued cases to minimize revenue losses and ensure efficient risk management.</li><li>Communicate and collaborate effectively by engaging with customers, banks, and suppliers via phone, email, and CRM systems. Execute standard SQL database queries to retrieve data and generate reports. Identify and escalate fraud/weight abnormalities, technical issues, and system bugs as needed.</li></ol> Qualifications <ul><li>Bachelor's degree in business administration, Criminal Justice or related field.</li><li>3-4 years of experience in fraud prevention experience in the travel or financial industries is preferred, with a background in customer service.</li><li>Flexible in responding to changing work requirements, with strong critical thinking and data-driven decision-making.</li><li>Proven ability to analyze and manipulate large transactional datasets to support auditing, statistical sampling and risk assessment.</li><li>Comprehensive understanding of industry transactional data with the ability to conduct thorough audits.</li><li>Excellent verbal and written communication skills, with strong planning, time management, and self-management abilities. Strong skills in Microsoft Excel, Salesforce (CRM), Tableau, SQL or similar Business Intelligence programs to develop and manage complex databases, retrieve data and product reports.</li></ul> PI269636325

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