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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;&nbsp;ORM is looking for a Senior Manager&nbsp;of&nbsp;Issues &amp; Events to be a key part of a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.How will you make an impact in this role?The&nbsp;Senior Manager, Issues &amp; Events will:<ul><li>Support the implementation of strategic issues and events frameworks and programs across the enterprise </li><li>Perform ad hoc analysis to support senior management informed decision making</li><li>Support reporting including execution of reporting deliverables as well as contributing to enhancements to strategic reporting needs aligned to issues and events programs</li><li>Partner with VP of Issues and VP of Events and their teams to provide support with critical initiatives</li><li>Provide SME input / requirements into the capabilities and technology that supports issues and events management</li><li>Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed</li><li>Provide SME input into the Learning, Development &amp; Communications plans to educate stakeholders on issues and events management</li><li>Challenge and validate the first line’s issues and events data inputs including the root causes and adequacy of remediation efforts&nbsp;</li><li>Influence senior stakeholders to align on strategic programs and role expectations across the enterprise</li></ul>Qualifications:<ul><li>Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and critical operational risk management lifecycle activities</li><li>Experience in operational risk reporting and root cause analysis; external loss analysis; regulatory reporting; scenario analysis and stress testing</li><li>3-5 years of experience of working within regulatory frameworks for systemically important banks (e.g., Basel II, Basel III,&nbsp;stress testing and capital adequacy requirements)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively</li><li>Technical skills: python, Alteryx, tableau, etc.</li><li>Excellent project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact with all colleague levels, including the ability to educate stakeholders in the business on issues and event management</li><li>Strong understanding of the importance of high-quality processes, continuous improvement and best practices</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager-Operations Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Global Infrastructure (GI) is a team of 4,500 colleagues and contractors globally, making it the largest organization within Technology. Its mission is to deliver a secure, stable, and scalable infrastructure that enables Technology to be predictable, transparent, efficient and offer the best-in-class experiences.The Manager Assistant will report directly to GI’s Chief of Staff and help execute on all aspects and deliverables of GI’s Executive Office, which is headed by GI’s Executive Vice President (EVP).In this role, the Manager Assistant will be responsible for ensuring the effectiveness and efficiency of the leadership team’s operating rhythm and delivery of goals. This is a great opportunity for a driven individual to apply program or operations management skills scaled in a fast-paced, exciting technology organization.To drive success in a team with this breadth, it is imperative that the candidate for this position is innately communicative, responsive, transparent, organized, proactive, and accountable. The ideal incumbent will successfully navigate competing priorities, apply thought leadership, operate as a trusted advisor, and consistently embody American Express’s Blue Box Values in their execution. Key Responsibilities include:<ul><li>Partner across the organization to define, document and communicate strategic priorities that shape GI’s mission</li><li>Track the organization’s performance against GI’s goals and objectives, and communicate progress to leadership on a regular basis</li><li>Develop agendas and content for key meetings, events and the EVP’s site visits (e.g. Town Halls, workshops, employee engagement events, team build activities, dinners, networking sessions, etc.) </li><li>Draft communications to be sent by members of the GI Executive Office</li><li>Host regular meetings within GI; track minutes and actions items, and follow up with owners on respective action items </li><li>Collaborate with enterprise partners and other centers of excellence on key initiatives </li><li>Collect and consolidate deliverables throughout the organization </li><li>Support annual processes by partnering across the organization to ensure GI’s completion of talent assessments, year-end performance reviews and business planning</li><li>Follow up with GI leadership to mitigate latency in hiring cycle times and MyInfo changes</li><li>Develop relationships amongst the organization that allows the incumbent to understand the pulse of the team, assess the health of colleague engagement and development within the team, and propose recommendations to address or optimize key themes/top priorities </li><li>Increase the efficiency of existing processes and procedures to enhance the organization’s internal capacity</li><li>Take on stretch assignments as capacity allows (e.g. senior leadership offsite visits, strategic pillar working groups, real estate forecasting) </li></ul>Required Skills &amp; Experience:<ul><li>Excellent organization and planning skills </li><li>Ability to influence a community of senior leaders and colleagues, including peer groups, to reach common goals</li><li>Excellent communication skills and the ability to tailor complex messages to various audiences from colleagues to executives with brevity, simplicity and impact</li><li>Ability to work under pressure with tight deadlines while maintaining strategic perspective of the bigger picture</li><li>Solid business acumen and understanding of how large matrixed organizations operate</li><li>Ability to balance attention to detail and accuracy while prioritizing continuous requests</li><li>Versatile multitasker with creative problem-solving skills </li><li>Strong sense of integrity with ability to handle highly sensitive issues and maintain complete confidentiality</li><li>A demonstrated self-starter with working knowledge of project management and process improvement who can lead projects with autonomy </li><li>Eager to lead, as well as follow, and receive feedback with an outlook toward team success and growth</li><li>Ability to build strong relationships and trust through proactive collaboration, transparency, and delivering on commitments</li><li>Minimum of 4 years of relevant work experience</li><li>Undergraduate degree required</li></ul>Preferred Skills &amp; Experience:<ul><li>Prior experience in Technology is preferred</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Program Manager (Manager Assistant) - Global Infrastructure

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Compliance &amp; Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework. Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.Responsibilities Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for:&nbsp;<ul><li>Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management</li><li>Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program </li><li>Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring &amp; Testing</li><li>Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network. </li><li>Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations</li></ul>Requirements:<ul><li>Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations</li><li>Compliance expertise in risk assessment, risk identification, articulation and escalation </li><li>Expertise in control evaluation, including control design and effectiveness </li><li>Experience in independent testing, auditing an asset </li><li>Excellent written and oral communication skills</li><li>Strong analytical skills and attention to detail&nbsp;</li><li>Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment</li><li>Working knowledge of the payments industry, licensing models, network operations desirable </li><li>University Degree and/or Compliance qualifications </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Where are these roles located within American Express? &nbsp;Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework. &nbsp;The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk. We are looking for Senior Managers to support this team. They will focus on ensuring control management is embedded in the day-to-day operations of our organization. &nbsp;&nbsp;The Senior Manager will:&nbsp;<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)&nbsp;</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)&nbsp;</li><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk.  &nbsp;</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making&nbsp;</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing&nbsp;</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes&nbsp;</li><li>Manage categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)&nbsp;</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)&nbsp;</li><li>Champion risk management practices within the business&nbsp;</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring&nbsp;</li><li>Develop risk profiles and maintain an updated risk register(s)&nbsp;</li><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry and be a key leader for sharing insights, better practices, themes, etc. across the enterprise. &nbsp;</li></ul>Required Qualifications:  <ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Excellent project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively &nbsp;</li></ul>Preferred Qualifications:  <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least two of the following: &nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems&nbsp;</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met&nbsp;</li><li>Enhancing risk assessments and associated methodologies&nbsp;</li><li>Managing large scale risk assessments for products, projects or services&nbsp;</li><li>Managing independent control monitoring, including identification of control improvements&nbsp;</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing&nbsp;</li><li>Managing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp;</li></ul></li><li>Experience in financial services industry&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management Opportunities – Global Commercial Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Enterprise Data Platforms (EDP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization, supporting critical initiatives sponsored by the Chief Data Officer. As we continue to invest in Enterprise Data Management(EDM) program, EDP is responsible for creating robust and scalable suite of Enterprise Data Management products that support implementation of enterprise-wide data policies and standards.&nbsp;American Express continues to invest in enterprise data management, running large scale, multi-year programs to improve end-to-end data lifecycle capabilities, policies, and processes.&nbsp; As part of the journey, we are seeking a Vice President to lead Enterprise Data Management Products and Frameworks. This VP will be responsible for defining organization's strategy and developmentfor key Enterprise Data Management Products (such as ATLAS, Lineage, Metadata Management, Issue Management Tooling), end-to-end management of the EDM tooling roadmaps, and the establishment and enforcement of enterprise data tooling frameworks.This role entails leading three critical functions: 1). Lead Product Development for our Enterprise Data Management Tools (such as ATLAS, Manta, Collibra, Issue Management, etc), 2). Responsible for drivingthe overall EDM tooling roadmap and adoption, and 3). Develop and implement an enterprise framework for data tooling.1. Enterprise Data Management Product Development<ul><li>Define and champion the product vision, strategy, and roadmap for our enterprise data management platforms, including but not limited to ATLAS, Lineage, master data management (MDM) systems, and metadata management solutions.</li><li>Lead the product lifecycle from ideation and requirements gathering through design, development, testing, deployment, and ongoing iteration.</li><li>Collaborate closely with business stakeholders, engineering, architecture, Privacy, Third Party Management, and EDO teams to understand their needs and translate them into actionable product requirements.</li><li>Prioritize product features and manage the product backlog to ensure alignment with business objectives and strategic priorities.</li><li>Monitor market trends, competitive landscape, and emerging technologies in data management to identify opportunities for innovation and improvement.</li><li>Define and track key performance indicators (KPIs) to measure the success and adoption of our data management products.</li></ul>2. Oversee and Drive E2E Data Management Tooling Roadmap:<ul><li>Develop and execute a comprehensive strategy for our end-to-end data management tooling roadmap.</li><li>Drive the adoption and effective utilization of data management tools across various teams and functions.</li><li>Manage vendor relationships and negotiate contracts for data management tooling solutions.</li><li>Develop and track program budgets, timelines, and resources, ensuring projects are delivered on time and within budget.</li><li>Identify and mitigate risks and issues associated with the data management tooling roadmap.</li><li>Foster a culture of continuous improvement in our data management tooling capabilities.</li></ul>3. Develop and Implement Enterprise Data Tooling Frameworks:<ul><li>Define and establish enterprise-wide data tooling frameworks, standards, and best practices to ensure consistency, efficiency, and compliance in data management processes.</li><li>Develop guidelines and documentation for the selection, deployment, and utilization of approved enterprise data management tools.</li><li>Collaborate with data governance teams to ensure tooling frameworks align with data policies, regulations, and security requirements.</li><li>Communicate and educate data practitioners across the organization on the established data tooling frameworks and their importance.</li><li>Monitor adherence to data tooling frameworks and identify areas for improvement and standardization.</li><li>Drive the development of training materials and programs to enhance data literacy and proficiency in using enterprise data management tools.</li><li>Continuously evaluate and refine the data tooling frameworks based on evolving business needs and technological advancements.</li></ul>Qualification Requirements:<ul><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li><li>10+ years of experience in global enterprise data management products at a large global company as a plus.</li><li>Experience operating in a technology- and data-heavy function, with ability to influence cross-functional senior stakeholders on key Data Management and Data Governance concepts.</li><li>Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality </li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience. </li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.</li><li>Ability to focus on details while not losing sight of the big picture.</li><li>Location: US – Phoenix</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewThe Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.Key Expectations and Responsibilities:<ul><li>Coordinate with offices across the Company to facilitate meetings</li><li>Manage complex calendars with discretion and care</li><li>Regularly interface with business executives, associates and other contacts at all levels of the organization</li><li>Support the USRR Project coordinator with scheduling regulatory meetings.</li><li>Create and update matters via the GCO Billing/Matter Tracking System</li><li>Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings</li><li>Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing</li><li>Coordinate travel arrangements and logistics</li><li>Support the onboarding of new hires</li><li>Order&nbsp;office supplies and equipment</li><li>Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint. </li></ul>Minimum Qualifications<ul><li>2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies</li><li>Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills</li><li>Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology</li><li>Self-motivated, proactive team player with strong initiative</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through</li><li>Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>Excellent verbal and written communication skills (via phone, email, Webex and in-person)</li></ul>Preferred Skills and Experience<ul><li>Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.</li><li>Bachelor’s degree is a plus</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Executive /Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?Global Treasury, a segment of the American Express Finance group, is responsible for managing a balance sheet that provides a competitive advantage for the company. This includes managing liquidity and capital to support our business; delivering cost-effective, diverse, and resilient funding; and identifying, measuring, and addressing financial and operational risks.The American Express National Bank (AENB) Treasury, a segment of Global Treasury, drives sound banking balance sheet management to support the Bank’s business strategy while meeting their regulatory requirements. The team maintains robust governance practices and processes, drives process enhancements, engages in automation/technology initiatives, and considers evolving regulatory expectations, while supporting the long-term growth of the Bank. As a member of the AENB Treasury team, the colleague will have a unique opportunity to work across Treasury and Finance functional areas to support balance sheet governance.&nbsp;Key responsibilities include:&nbsp;<ul><li>Overseeing and driving balance sheet strategies for AENB by collaborating with Treasury teams, including liquidity, funding, investments and market risk&nbsp;</li><li>Partner with colleagues across Treasury to drive results, meaningful analytics, and insights.</li><li>Supporting the Bank's resiliency by maintaining access to contingent funding sources including the discount window.</li><li>Support analysis of new business products and product changes to evaluate market, liquidity, and capital impacts for the Bank </li><li>Provide support in developing Committee and senior management presentations </li><li>Ensure AENB balance sheet processes are well controlled and documented (policy and procedure documents), while driving ongoing improvements and enhancements</li></ul>Minimum Qualifications<ul><li>Bachelor's degree or the equivalent combination of education and experience is required.</li><li>We are seeking a fast learner with a proven track record of delivering quickly on multiple initiatives</li><li>A professional with strong financial acumen, an ability to drive insights through strong analytics</li><li>A self-starter who is intellectually curious and pays attention to the details</li><li>Strong documentation and analytical skills. with the ability to convey complex ideas into understandable and actionable messages</li></ul>Preferred Qualifications<ul><li>2+ years of Treasury, finance or regulatory experience.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Treasury

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Outsourced Program Administrator (OPA) model is a premium servicing offering, where OPAs provide dedicated customer related support and issue resolution for our largest Global and Large Market clients. The OPA acts as a liaison for end-to-end servicing for Commercial T&amp;E Cards, Purchasing Cards, Meeting Cards, etc. The OPA is responsible for accurate completion of program related projects and tasks which may include, but are not limited to, expansions, conversions, implementations, divestitures, preferred supplier list maintenance, card maintenance, merchant inquiries/knowledge, payment inquiries/knowledge, billing changes, hierarchy restructures, and customized reporting. The role will also be responsible for analyzing accounts to consult with the Client to recommend best practices and process improvements to manage delinquencies and maximize profitability.&nbsp;Minimum Qualifications:<ul><li>Minimum 2 years of analytical experience in a customer service and/or telephone servicing environment&nbsp;&nbsp;</li><li>Experience working on projects to include multiple players and business units&nbsp;</li><li>Strong team player who adapts well to change and is successful working in a role that is heavily influenced by business relationships&nbsp;&nbsp;</li><li>Proficient PC skills including internet navigation and extensive experience with MS Office products &nbsp;&nbsp;</li><li>Must demonstrate excellent written and verbal communication skills&nbsp;&nbsp;</li><li>Proven negotiation, detailed&nbsp;follow-up,&nbsp;and problem-solving skills with internal and external clients&nbsp;&nbsp;</li></ul><ul><li>Experience in identifying and implementing process opportunities and generating process improvement ideas&nbsp;&nbsp;</li><li>Strong time management with flexibility and adaptability to manage multiple tasks within stringent time frames while maintaining accuracy&nbsp;&nbsp;</li><li>Work independently in a structured environment with minimal supervision&nbsp;&nbsp;</li><li>Ability to consult, analyze, and assess client needs&nbsp;</li><li>Travel may be required – Average one time per year&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Working knowledge of Corporate Card products, benefits, and services&nbsp;</li><li>High proficiency in MS Excel&nbsp;</li></ul>Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Outsourced Program Administrator-CS-T4-DCSR

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Responsibilities and key focus areas include:<ul><li>Support enhancements to the GMNS Business Conduct program, ensuring a risk-based approach and alignment to the company’s policies and standards.</li><li>Manage projects in support of the development of the Business Conduct program, which includes proactive engagement with stakeholders to understand objectives and to help drive, track, and document progress, escalating issues where appropriate.</li><li>Drive analysis and insights tied to monitoring activities to drive improvements in the oversight program including training.</li><li>Design and implement enhanced controls, Key Risk Indicators (KRIs) and testing strategies to enhance business conduct oversight.</li><li>Act as a trusted advisor to GMNS business partners and leaders to provide guidance on matters related to business conduct.</li><li>Partner with Global Strategy and Capability and Control Management teams across markets to globalize the business conduct oversight program and ensure remediation and appropriate consequence management strategies are followed.</li><li>Provide support on relevant audits, 2nd line and regulatory reviews.</li><li>Support core Operational Risk programs, including Process Risk Assessment, Issue Management, New Product Approvals, Third Party Lifecycle Management, and Regulatory Change Management.</li></ul>Minimum Qualifications<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding of critical operational risk management lifecycle activities.&nbsp;</li><li>Strong project management skills with experience managing large-scale initiatives and competing priorities in a deadline-driven environment.&nbsp; A minimum of two years of experience in project management is preferred.&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications<ul><li>Prior experience in process reengineering preferred.</li><li>Experience with regulatory program management and testing a plus.</li><li>Knowledge of/experience in the payments industry.</li><li>Strong organizational skills and attention to detail with a sense of follow through and accountability.</li><li>Results focused and self-driven with sharp problem-solving skills.</li><li>Excellent communication skills and interpersonal skills with the ability to build strong working relationships and influence effectively across levels in the organization.</li><li>Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Business Conduct

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role? Manager Assistant – Finance Control Management and SOX Governance &amp; Advisory (FCM &amp; SOX) and Finance Data Technology &amp; Transformation (FTD&amp;T), Controllership (Finance) The&nbsp;Manager&nbsp;Assistant&nbsp;to the&nbsp;Vice President –&nbsp;FCM&amp;SOX&nbsp;and FTD&amp;T&nbsp;plays a vital leadership and strategic role in the effective operation&nbsp;of the Controllership&nbsp;organization, driving and supporting high profile initiatives on behalf of&nbsp;FCM&amp;SOX, FTD&amp;T,&nbsp;and the broader organization.&nbsp;The&nbsp;Manager Assistant (MA)&nbsp;is highly visible within the organization and is a member of the&nbsp;FCM&amp;SOX&nbsp;and FTD&amp;T&nbsp;senior leadership&nbsp;team. The&nbsp;FCM&amp;SOX&nbsp;organization&nbsp;is&nbsp;comprised&nbsp;of&nbsp;approximately&nbsp;100&nbsp;colleagues&nbsp;and partners with business units and&nbsp;staff groups across American Express&nbsp;to ensure financial integrity and a strong control environment.&nbsp;This team is focused on enabling and delivering the highest standards for risk and control management across Finance&nbsp;and the broader enterprise.&nbsp; The FTD&amp;T organization is&nbsp;comprised&nbsp;of approximately&nbsp;130&nbsp;colleagues and&nbsp;represents&nbsp;Finance to set strategy and direct Technology investments.&nbsp;This team is focused on driving Finance technology and data modernizations, improving control&nbsp;management&nbsp;and seeking innovative capabilities by partnering with Technology, Finance and Enterprise stakeholders.&nbsp; Responsibilities&nbsp;include:<ul><li>Drive ideation and completion of high priority deliverables on behalf of the global team, including ensuring the execution of pan-Controllership initiatives, overseeing organizational strategy, and creating key presentations for internal and external constituents, including the Deputy and Corporate Controller, Deficiency Evaluation Committee, Control Management Town Halls, and FinTech Steering Committee.</li></ul><ul><li>Serves as a trusted advisor to the FCM&amp;SOX and FTD&amp;T leadership teams, respectfully challenging leaders to help drive discussion and decision-making.</li><li>Collaborates closely with CEG and other Controllership leaders to set and execute talent, performance, development and compensation initiatives/reviews.&nbsp;</li><li>Collaborates closely with the Corporate Controller Chief of Staff team to support broader Controllership initiatives.</li><li>Lead the budgeting and forecasting for the team, including annual budget exercise, monthly tracking of actuals, compilation of risks and opportunities, and preparation of monthly budget analysis package.</li><li>Lead the goal setting, PMP/Talent Assessment processes, year-end compensation, training and development, employee recognition and employee engagement initiatives and events.</li><li>Align with Leadership Team members and their offices on initiatives, ensuring completion of key deliverables. </li><li>Oversee global team communications efforts, including driving town halls and various other presentations and speaking engagements for the VPs.</li></ul> Required&nbsp;Qualifications: The ideal candidate will&nbsp;possess&nbsp;the following characteristics and skills:<ul><li>Builds and leverages relationships, using a strong network of partnerships across the organization to drive deliverables to closure.</li><li>Influences respectfully beyond direct authority and across band levels to drive results.</li><li>Handles multiple responsibilities concurrently, pivoting as circumstances change and staying calm under pressure.</li><li>Ability to transform ideas and concepts into clear and concise presentations</li><li>Envision and drive plans for medium- and long-term initiatives.</li><li>Well-organized and cares for attention to details.</li><li>Ability to understand financial concepts and experience working with P&amp;L’s and forecasting/budget process.</li><li>Employs agile and resilient mindset in changing circumstances and focuses on continuous improvement opportunities.</li><li>Communicates effectively, both in written and verbal mediums; presents with confidence.</li><li>Exemplifies high emotional intelligence; able to handle sensitive and confidential matters with discretion.</li><li>Bachelor’s degree in finance / accounting / technology required.</li><li>Minimum 5+ years’ experience in Finance / Technology / Control Management related role.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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