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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DCA Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from 5:00 am – 9:00 pm SUN-FRI, 5:00am - 7:00pm&nbsp; -SAT. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Customer Experience Concierge, Centurion Lounge - DCA

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the optimal pricing to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMNS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.The Manager, Planning &amp; Forecasting - Pricing is responsible for the forecasting and reporting of merchant discount rate (DR). This role provides a unique opportunity to have an impact across multiple businesses and segments by balancing the organization’s goal for profitable charge volume and merchant expansion, essential to the strength of our business. This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from senior leaders across American Express. The Manager should be a dynamic individual who can partner closely with senior leaders and has the right ambition to drive change.Job Responsibilities:<ul><li>Analyze Discount Rate (DR) trends across regions to help inform global GMNS pricing strategies</li><li>Perform forensics on key DR drivers to assess sensitivity of various business practices and trends</li><li>Lead global DR analysis and consolidation of all forecasts and results</li><li>Lead DR content preparation and delivery for all senior leader meetings/presentations (Executive Committee, Board decks, GMNS President and Leadership Teams)</li><li>Build a comprehensive DR data repository globally to better assess historical performance and help shape future pricing framework</li><li>Develop and implement roadmap for process standardization/ improvements for all reporting and forecasting related activities</li><li>Support the creation of Merchant Discount Rate forecasts and track monthly performance against forecast by identifying variance drivers</li><li>Support external audits by researching identified issues, partnering with regional business teams, and working through to resolution</li></ul>&nbsp;Qualifications<ul><li>4+ years’ experience in investment banking, management consulting, corporate finance, strategic finance, or other finance related roles is desired</li><li>Bachelor’s degree required; Finance/Accounting/Business desired. MBA/Graduate degree is a plus</li><li>Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data</li><li>Success in quantitative data analysis methods and data mining </li><li>Strong attention to detail</li><li>High proficiency with Excel and PowerPoint is required</li><li>SQL and/or SAS data querying is highly preferred</li><li>Strong relationship management and collaboration skills with the ability to navigate competing priorities and align teams toward shared objectives</li><li>Excellent communication skills – both written and oral - with experience leading discussions with senior leaders where decisions need to be made based on the facts presented</li><li>Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Planning & Forecasting – Pricing

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the IAG. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking a Senior Audit Manager who is passionate about Capital Planning and Treasury. Key Responsibilities include:<ul><li>Execute the internal audit process, including all requirements for audit planning, execution, and reporting for the Capital Planning portfolio of audits in accordance with supervisory expectations and the firm's policies and procedures</li><li>Validate management’s corrective actions to address audit findings and regulatory gaps.</li><li>Execute continuous business monitoring with an external perspective and an enterprise mindset</li><li>Update the Internal Audit coverage strategy to effectively assess the Company’s Capital Planning function (and supporting Second Line functions)</li><li>Remain current on US regulatory requirements specific to Capital Planning, including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology&nbsp;</li></ul><h4>Minimum Qualifications:</h4><ul><li>5+ years of relevant experience in capital planning experience [across any of first, second or third lines of defense] within the financial Services Industry, at a Category I, II or III banking institution&nbsp;</li><li>BA, BS, or equivalent degree in accounting or finance related field&nbsp;</li><li>Subject matter expertise of CCAR and US regulatory requirements including SR 15-19, Regulation Q, Regulation Y, the Enhanced Prudential Standards (Regulation YY), SR 12-7, among others</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate results and control recommendations with transparency and integrity</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps.</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li></ul><h4>Preferred Qualifications:</h4><ul><li>CFA, CPA, CIA, CRMA certifications&nbsp;</li><li>Knowledge of other Treasury risk areas (e.g. ALM, liquidity risk)&nbsp;</li><li>Experience with using data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties</li><li>Experience interacting with U.S. regulatory examiners</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Audit Manager - Capital Planning

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.How will you make an impact in this role?The Portfolio Manager role will be supporting the Enterprise Platforms portfolio reporting to the Director – Portfolio Management, and work with senior Technology and business leaders to manage the Enterprise Platforms Investment portfolio and Operating Expense plan with a strategic focus on investment optimization. The successful candidate will have deep investment analytics and financial management experience, relentless attention to detail, executive presentation experience, and the ability to build and leverage positive relationships with the team and partners.&nbsp;Our ideal candidate is highly organized with effective communication/storytelling skills and a bias towards action.&nbsp;You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.&nbsp;Key Responsibilities Include:&nbsp;<ul><li>Partner with the Portfolio Director to help define, plan, and build the technology investment portfolio for Enterprise Platforms&nbsp;Technology Portfolio.&nbsp;</li><li>Manage day-to-day Portfolio activities such as resourcing, financial modelling and data trending, risk identification.&nbsp;</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.&nbsp;</li><li>Drive delivery by creating and maintaining a comprehensive view of the organization’s tech investments.&nbsp;</li><li>Build strong partnerships with technology, product, finance, and business stakeholders to maintain and deliver against technology roadmaps.&nbsp;</li><li>Develop recommendations by connecting the dots between seemingly disparate conversations, workstreams, and data, and synthesizing feedback.&nbsp;</li><li>Enable Executive leadership decision making through development and presentation of metrics and insights covering areas of operations, delivery, finance and business.&nbsp;</li><li>Collaborate effectively and build key relationships with stakeholder teams to identify and manage milestones and overall plan.&nbsp;</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.&nbsp;</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li><ul><li>Bachelor's Degree&nbsp;&nbsp;</li><li>Data Analytics and Financial modeling</li><li>5+ years of Portfolio or Program Management experience, in a large technology organization.&nbsp;</li><li>Experience with project management approaches, tools, and phases of the project lifecycle.&nbsp;</li></ul></li></ul>Preferred Qualifications:&nbsp;<ul><li>Ability to execute and maintain high performance under tight timelines.&nbsp;</li><li>Superb written and verbal communication; advanced or expert PowerPoint and visual presentation skills.&nbsp;</li><li>Working knowledge of software development processes and Agile methodologies; experience with modern approaches preferred.&nbsp;</li><li>Literacy in financial modeling/analysis; should be able to connect strategy to financial results.&nbsp;</li><li>Excellent at building relationships and inspiring others.&nbsp;</li><li>Ability to influence others and move toward a common vision or goal.&nbsp;</li><li>Flexible and adaptable; able to work in ambiguous situations.&nbsp;</li><li>Organized with a natural inclination for planning strategy and tactics.&nbsp;</li><li>Problem solving and root cause identification skills.&nbsp;</li><li>Must be a team player and able to work collaboratively with and through others.&nbsp;</li><li>Familiarity with project management approaches, tools, and phases of the project lifecycle.&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Portfolio Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Network &amp; Acquiring SolutionsAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis is an exciting opportunity to spearhead the transformation of our enterprise Billing system for domestic, and international payments for the Enterprise Payments Center of Excellence (COE). The incumbent will be an integral member within a large scale, enterprise-wide program established to accelerate the development of our enterprise payment services and redesign the operating model surrounding it to drive excellence in payment execution. Reporting to the Manager of Product Development, this role will help to drive the modernization &amp; scale of new payment capabilities globally working across multiple teams from user experience, backend development, and working with payment SME's. This individual will have the opportunity to grow driving 2 engineering teams, with a long a long range roadmap.Requirements/Qualifications&nbsp;<ul><li>Passion for results &amp; motivation to learn: Passion to drive execution and deliver results in a dynamic and highly matrixed environment and willing to learn, which include Payment schemes</li><li>Delivery track record: Proven ability to drive change, lead adoption of new ways of working, and leverage scaled agile practices to drive successful product development and delivery.</li><li>Analytical mindset: High-intellectual curiosity, strong analytical, and critical thinking skills with experience in complex problem solving and strategic thought leadership.</li><li>Highly collaborative: Ability to effectively collaborate with and build strong relationships with internal and external stakeholders to deliver on shared objectives.</li><li>Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.</li><li>Regulatory expertise: Strong understanding of the regulatory landscape affecting payment systems, including AML, KYC, OFAC, PSD2.</li><li>Program management: Demonstrated ability to lead and manage comprehensive compliance programs in partnership with key stakeholders.</li><li>Project management: Exceptional project management skills with flawless organizational skills and attention to detail.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate, Digital Product Mgmt-Enterprise Payments

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American Express:Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director, Enterprise Risk Management (ERM) and Operational Risk Management (ORM) - Team Leader will lead a team of approximately 2-5 auditors assessing the effectiveness of controls and evaluating compliance with ERM and ORM policies, procedures and regulatory requirements. This role is responsible for supporting the execution of the annual Enterprise Risk Management and Operational Risk Management audit plan, aligning audit results with second line leadership, and participating in risk management related interactions with the various regulatory bodies.<h4>Minimum Qualifications:</h4><ul><li>Proven experience validating high risk / important issues and correctives actions</li><li>7+ years of experience of regulatory requirements, Risk Management Framework and related expectations per OCC Heightened Standards and Operational Risk for large financial institutions (i.e., G-SIB, Category III/II bank)</li><li>Understanding of critical enterprise and operational risk management lifecycle activities</li><li>Ability to clearly articulate risk insights to stakeholders and has experience interacting with regulators and senior management</li><li>Familiarity with OCC Handbooks and Bulletins</li><li>Experience with leading teams with a focus on risk awareness</li><li>Coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices.</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps.</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive results, using related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities.</li><li>Proven ability to lead and manage multiple projects and provide quality review across deliverables.</li><li>Proven ability to lead team members in a way that inspires, develops, and delivers results.</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Effective utilization of risk management tools</li><li>Demonstrated skill to lead and oversee enterprise-wide modifications</li><li>Proven ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>High-level understanding of risk mgmt. tools within a financial services environment (e.g., GRC tools)</li></ul><h4>Preferred Qualifications:</h4><ul><li>5 years of experience in the Financial Services industry</li><li>Certified Internal Auditor (CIA), Certified Risk Management Assurance (CRMA), Certified Enterprise Risk Professional (CERP), etc. </li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Enterprise and Operational Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Team DescriptionIt begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment. The Merchant Data Office &amp; Enablement team (MDOE) is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives.Role DescriptionWithin&nbsp;MDOE, the Merchant Data Enrichment and Enablement&nbsp;(MDEE) team is responsible for designing, building and maintaining data products to improve the quality of merchant data for merchant marketing, business operations and Cardmember experiences. We are seeking an Analyst/Sr. Analyst to join the MDEE team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the Data product space with an initial focus on Amex Offers.&nbsp;Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on Amex Offers Data </li><li>Create feature and user story definitions working closely with Product Owners </li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases </li><li>Be a data quality guru with an ability to analyze, slice and dice data with a keen eye for identifying opportunities, driving improvement and scalability to merchant data, as well as building governance processes around it focusing on Amex Offers merchant data</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, AI/ML solutions can be leveraged to build new product features</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency</li></ul>Required Skills/Qualifications:<ul><li>Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering -Preferred</li></ul><ul><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology/Rally is preferred </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is preferred</li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features </li><li>Hybrid: Must be able to work in-office at least 3 days/week&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsIf the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Associate-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. We are seeking a talented and motivated Engineers to join our team and play a key role in driving application support and runtime operations for a set of applications aligned to key customer experiences. The ideal candidate will have a solid technical background and a passion for ensuring the reliability and performance of critical business applications. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues. This is an opportunity to work in one of the best technology units to help improve customer experience for American Express.As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the systems, services, products, and platforms that millions of customers around the world depend on.Responsibilities:<ul><li>Provide hands-on support for the runtime operation of our applications, ensuring high availability and performance.</li><li>Collaborate with software engineering and infrastructure teams to troubleshoot and resolve runtime issues, including performance bottlenecks, scalability challenges, and system failures.</li><li>Contribute to the design and implementation of monitoring, alerting, and logging solutions to proactively identify and address potential runtime issues.</li><li>Participate in incident response and root cause analysis efforts to ensure the stability and resilience of the applications.</li><li>Work closely with cross-functional teams to understand application requirements and provide input on runtime and operational considerations during the software development lifecycle.</li><li>Contribute to the development and maintenance of runtime automation and tooling to streamline operational processes and improve efficiency.</li><li>Manage your own time, and work well both independently and as part of a team.</li><li>Mentoring your peers and demonstrate a passion for continuous learning environment for the team.</li><li>Drive automation and ensure automated test scripts are completed for new features.</li><li>Good&nbsp;attitude,&nbsp;communication,&nbsp;willingness&nbsp;to learn and collaborate.</li><li>Bring a culture of innovation, ideas, and continuous&nbsp;improvement.</li><li>Challenging status quo, demonstrate risk taking, and implement&nbsp;creative&nbsp;ideas.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree&nbsp;</li><li>5+ years experience with Pega BPM software</li><li>Experience with application support experience&nbsp; </li><li>Experience with cloud infrastructure, distributed systems, and containerization technologies, with experience in supporting critical business applications&nbsp;</li><li>Experience with monitoring and logging tools, as well as incident management best practices, to ensure the reliability and performance of applications in a production environment.</li><li>Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning.</li><li>Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven, and Jenkins</li></ul>Preferred Qualifications:<ul><li>Runtime operations and application support</li><li>Experience with the Apply for a Product, customer journey.</li><li>Good communication skills - able to explain concepts to product managers and business partners in ways that are&nbsp;meaningful&nbsp;to them.</li><li>Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment.</li><li>Collaboration skills, with the ability to work effectively in a cross-functional team environment.</li><li>Excellent problem-solving and troubleshooting abilities, with a focus on understanding and addressing runtime issues in a timely manner.</li><li>Experience in software engineering, infrastructure operations, or a related field, with a focus on runtime operations and application support, preferred.</li><li>Familiarity with monitoring and logging tools, as well as incident management best practices, to ensure the reliability and performance of applications in a production environment.</li></ul><ul><li>Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch &amp;&nbsp;Real-Time).</li><li>Experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.</li><li>Experience with scripting skills, with the ability to automate operational tasks using tools such as Python and Ansible.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Engineer - Pega

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Global Commercial Services (GCS) provides a range of card programs and expense management tools to help large, medium and small businesses around the world manage almost all the facets of their business spending.The GCS Lead Financial Office (LFO) team is responsible for providing financial management, decision support, and planning &amp; results analysis to the GCS President and her direct reports to help achieve BU and AXP financial targets. The team works closely with GCS business partners and multiple Finance teams to drive insights which have a meaningful impact on GCS business strategy.How will you make an impact in this role?We are looking for a highly motivated and organized Executive Assistant to provide administrative support to the SVP/CFO, Global Commercial Services. The ideal candidate should be eager to learn about the function and willing to take on new assignments related to the teams being supported.Role &amp; Responsibilities:<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Manage logistics of meeting administration (in-person, telepresence and WebEx)</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Facilitate with the organization of colleague engagement events and team-building activities for the team</li><li>Procure laptops, office supplies, office space, etc. and manage the procurement process including researching and approving invoices, and researching standard accounting errors</li><li>Maintain organizational charts and department distribution list</li><li>Ensure timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval and highlight any out of policy spend</li><li>Coordinate facilities management responsibilities</li><li>Manage general follow-ups and generate reminders to effectively meet deadlines and commitments</li><li>Assist with special projects and initiatives as requested</li><li>Communicate effectively with all team members and key partners of all levels and work closely with the other executive assistants on office operations</li></ul>Qualifications:<ul><li><ul><li>Strong and highly developed interpersonal skills</li><li>Strong process orientation and analytical / problem solving skills</li><li>Effective verbal/written communication</li><li>PC and basic OS skills such as Word, Excel and Power point</li></ul></li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Executive / Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;As the Senior Manager of Learning and Development for Operational Risk Management, you will play a pivotal role in executing the firm's operational risk training initiatives. This team is responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.How will you make an impact in this role?<ul><li>Play a role in executing against a strategic learning and development roadmap aligned with Amex’s operational risk management objectives and regulatory requirements</li><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li><li>Deliver training programs globally, ensuring consistency in content, quality, and effectiveness</li><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management</li><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>2+ years of experience in learning and development within the financial services industry, specific expertise in operational risk management preferred</li><li>Understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)</li><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li><li>Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li><li>Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously</li><li>Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

210 American Express Jobs