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Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Travel between Wallingford and Ballard offices required, based on business needs.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Representative / Medical Receptionist / Call Center

Position SummaryThe Front Office Manager plays a critical role in overseeing the day-to-day operations of the front office team in a dynamic orthopedic practice. This role requires a results-driven, hands-on leader with strong supervisory and people management skills, a commitment to operational excellence, and a focus on process improvement. The ideal candidate will have a proven ability to manage and enhance front-office workflows, demonstrates a strong enthusiasm for new technology and innovation and is passionate about operational improvements.This position is 100% onsite and requires floating between Tacoma, Lakewood and Gig Harbor clinics.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Front Office Manager include, but are not limited to:Operations Management<ul><li>Oversee front office functions, including Patient Access/Call Center and Front Desk.</li><li>Ensure high-quality customer service in all patient access and front desk areas, minimizing wait times and addressing concerns promptly.</li><li>Monitor and improve workflows for registration, scheduling and insurance-related functions. </li><li>Ensure compliance with practice policies and procedures.</li></ul>Team Leadership and Development<ul><li>Lead and manage the front office team, setting clear expectations and providing regular feedback.</li><li>Hire, onboard, train, and evaluate team members to build a high-performing team. </li><li>Create and manage front office team schedulers to balance resources among the three clinics. </li><li>Mentor and coach staff to achieve professional growth and operational excellence. </li></ul>Technology and Process Improvement<ul><li>Utilize practice management and electronic medical records systems effectively.</li><li>Identify and implement process improvements to optimize front office operations and enhance patient satisfaction. </li><li>Use data and analytics to evaluate operational performance and implement strategies for improvement. </li></ul>Compliance and Quality Assurance<ul><li>Perform periodic audits to ensure accurate insurance, registration and scheduling practices. </li><li>Address errors or inefficiencies proactively and develop corrective action plans when needed.</li><li>Maintain adherence to risk management compliance standards. </li></ul>Education/Experience<ul><li>Required Qualifications:<ul><li>High School diploma or the equivalent </li><li>Minimum 5 years of supervisory experience in a healthcare setting.</li><li>Practice Management and Electronic Medical Record systems experience </li><li>Strong leadership and people management skills, with the ability to foster a collaborative team environment. </li></ul></li><li>Preferred Qualifications:<ul><li>Experience with NextGen and Epic systems. </li><li>Background in orthopedic or specialty medical practice</li><li>Proven ability to implement process improvements and enhance operational efficiency</li><li>Proficiency with insurance verification and authorization processes. </li></ul></li></ul>Knowledge, Skills and Abilities<ul><li>Interpersonal and Communication Skills<ul><li>Exceptional interpersonal and communication abilities, fostering positive interactions with patients, physicians, and team members. </li><li>Superior customer service skills with a focus on creating an excellent patient experience. </li><li>Ability to provide feedback effectively to improve team and individual performance. </li></ul></li><li>Leadership and Team Management<ul><li>Strong leadership, training, and mentoring abilities to guide and develop team members. </li><li>Lead by example, demonstrating patience, composure, and cooperation in all interactions. </li><li>Skilled in delegation, organization, and promoting teamwork to achieve departmental goals. </li></ul></li><li>Technical and Analytical Proficiency<ul><li>Proficiency in Microsoft Office applications, especially Excel, with advanced skills in creating and interpreting reports, analyzing data, and managing spreadsheets to support operations. </li><li>Aptitude for learning new programs and processes. </li><li>Efficient use of time with attention to detail, quality and accuracy. </li></ul></li><li>Problem-solving and Adaptability:<ul><li>Creativity and resourcefulness in addressing problems and identifying opportunities.</li><li>Demonstrates a learning attitude, using good reasoning and judgment to solve problems effectively. </li><li>Adaptable to change, delays, or unexpected events while maintaining a positive outlook. </li></ul></li><li>Operational and Organizational Excellence<ul><li>Ability to establish and manage multiple priorities, coordinate activities, and exercise initiative. </li><li>Self-motivated and able to work independently and collaboratively, adhering to specific guidelines and procedures. </li><li>Skilled in maintaining focus and objectivity in challenging situations. </li></ul></li><li>Flexibility and Dependability<ul><li>Willingness to work varied hours as needed, willingness to travel between Tacoma, Lakewood, and Gig Harbor. </li><li>Willingness to step in as a working leader when required. </li><li>Dependable in attendance and committed to meeting operational needs. </li></ul></li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Front Office Manager

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

U.S. Renal Care

Dialysis Facility Administrator

Dialysis Administrator

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.SUMMARYThe Administrator-Float is responsible for the overall daily management and operation of the clinic. With Focus on promoting a culture of safety for the patients and the staff. This role provides holistic care to patients with kidney disease. The Administrator reports directly to Operational Excellence department, which may be a Director, Vice President, or Senior Vice President of Operational Excellence. This position requires the capacity to partner with and, report to the facility leadership (RD, RVP) during the assignment period.Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.GROWTH· Develop and implement processes for program growth in accordance with Company goals.· Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels.· Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.· Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES· Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting.· Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees.· Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare.· Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals.· Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONALREADINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements.· Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies.· Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys.· May assume Charge Nurse's responsibilities as needed.· Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications.· May fulfill responsibility of facility CEO as delegated by Governing Body.· Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times.· Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center.· Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations.· Oversee the maintenance of equipment and supplies to meet current laws and regulations.· Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly.· Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center.· Know and understand the water treatment and mechanisms of the equipment of the facility.· Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS· Monitor all contractual agreements; update as needed with corporate oversight.· Maintain collaborative working relationship with Medical Director and physicians.· Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community.· Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.· Respond effectively to inquiries or complaints.STAFF DEVELOPMENT/ RETENTION· Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations.· Recruit, train, develop, and supervise all personnel.· Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees.· Uphold management goals of corporation by leading staff in team concepts and promoting a team effort.· Effectively communicates expectations; accepts accountability and holds others accountable for performance.

National Float Pool - Dialysis Facility Administrator

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: College Work Study Program (Academic Affairs Office Assistant)
Employee Classification:&nbsp;Other
Institution:&nbsp;Southwest Tennessee Community College
Department: Academic Affairs 
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Southwest Tennessee Community College Academic Affairs Office is looking for a well motivated student to perform the role of Office Assistant.
Job Duties
<ul>
<li>Perform clerical support tasks such as:
<ul>
<li>Handling calls and correspondence.</li>
<li>Preparing, processing, and distributing documents.</li>
<li>Greeting office visitors, and setting up facilities.</li>
<li>Responsible for processing paperwork and filing.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>Must be a registered student of Southwest Tennessee Community College. 
</li>
<li>Only students who are approved for Federal Work Study are qualified for this position. 
<ul>
<li>If you have any questions regarding this requirement, please reach out to the Financial Aid Office.</li>
</ul>
</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Requires regular attendance for the allotted hours per week. 
</li>
<li>Dependable, courteous, and possess good communication skills.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Motlow State Community College


      College Work Study Program (Academic Affairs Office Assistant)
    

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE CenterAll Locations: 155 Addison StreetPosition Summary: Responsible for supporting the daily operations of the PACE Center. Main responsibilities include greeting, scheduling, data entry, telephone triage maintenance of medical records, supply ordering and environmental duties in support of the PACE site.Essential Duties &amp; Responsibilities:<ul><li>Responsible for ensuring completion of scheduling and general reception tasks to ensure the smooth functioning of the PACE center.</li><li>Scheduling and rescheduling PACE center appointments in EPIC.</li><li>Notifying participants or family of appointments and arrangements.</li><li>Oversees the coordination of all transportation arrangements and changes for PACE center attendance and external appointments.</li><li>Answers phone calls and triages appropriately utilizing staff messaging and telephone encounters for all PACE Center staff.</li><li>Serves as a vital link between the team, participants and families.</li><li>Manages data entry and medical records functions for the site.</li><li>Responsible for a variety of department and environmental duties.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED required.</li><li>One to two years administrative experience in a medical setting required.</li><li>Ability to work well in a fast-paced, multi-functional environment.</li></ul>Pay Range:$18 up to $27 based on experience

Pace Center Secretary

The County of Santa Cruz is currently recruiting for a Director of Behavioral Health to join the Health Services Agency! This is a once in a lifetime opportunity to lead this exciting division and have a positive impact on thousands of lives in our community! This executive management position oversees Medi-Cal specialty mental health and substance use disorder, and behavioral health crisis services provided to the community, 300 full-time employees with an annual budget in excess of $180 million. This position is responsible for the oversight of the Medi-Cal systems of care for both Specialty Mental Health and Drug Medi-Cal Health Plans, including ensuring network adequacy, maintaining relationships with contractors, growing services to meet community needs, and sustaining high-quality services. The position reports to the Health Services Agency Director and works extensively with key stakeholders in mental health and substance use disorders on community planning and service delivery. The ideal candidate is a leader, who is committed to supporting their team and reflects the values of the community it serves. The successful candidate is experienced, decisive, energetic, passionate, innovative; is empathetic, a good listener, and communicates assertively and diplomatically; understands mental health and substance use disorders services, government administration, strong financial management practices, and has demonstrated experience in successful organizational and change management. An additional desirable skill set is experience negotiating with managed care plans, and working with the CA State Department of Health Care Services, in addition to having excellent oral presentation and written communication skills. The Director of Behavioral Health will play a critical role in partnering with the senior leadership team in strategic decision making and operations as the County Health Services Agency continues to enhance its quality programming and build capacity to deliver Medi-Cal reform through CalAIM and prepare for significant changes to County Behavioral Health departments through the Behavioral Health Services Act. This is a tremendous opportunity for a highly experienced leader to maximize and strengthen the internal capacity of a well-respected, high-impact agency.Apply online at <a href="http://www.santacruzcountyjobs.com" target="_blank">www.santacruzcountyjobs.com</a> or mail/bring an application and supplemental questionnaire to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA 95060. For information, please call the Personnel Department at (831) 454-2600. Hearing Impaired TDD/TTY: 711. Applications will meet the final filing date if received: 1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date.

228 Administrative Jobs