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Join the Clean Energy RevolutionBecome&nbsp;anInformation Technology Project Manager (Grid Services)at Southern California Edison (SCE) and build a better tomorrow.&nbsp;In this job, you’ll be responsible for delivering multiple Software projects/products in the Information Technology - Grid Solutions portfolio, that includes Grid Transmission, Substation and Grid Innovation projects with a high degree of quality and within scope, schedule, and budget. You will lead the delivery of projects of varying size and complexity, which require you to make daily decisions associated with project health, vendor performance, portfolio financials, and risks / issues. You will ensure technology investments deliver positive business value and are directly associated with strategic Organizational Unit (OU) goals. In this role, you’ll collaborate with multiple internal and external partners, at various levels of management including IT vendors, PMO, Cybersecurity, Change &amp; Release Management, Service Management, Finance, Supply Chain and Operations. Additionally, you will coordinate with multiple collaborators to evaluate performance against project plans, resolve issues, and manage escalations, while effectively communicating across the leadership spectrum. As an&nbsp;Information Technology Project Manager (Grid Services), your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages the activities of one or more moderate to large, short to mid-term projects with responsibility for results in terms of costs, methods and outcomes</li><li>Exercises considerable latitude and judgement in developing plans, budgets, and resources, directing activities and actions, and determining deliverable</li><li>Decides appropriate methods, procedures for new projects with significant independence</li><li>Engages with all levels of management and acts as a key consultant for both functional and business issues</li><li>Manages complex user story decomposition, dependency mapping, and backlog prioritization</li><li>Analyzes velocity trends, quality metrics, and team capacity to forecast release plans</li><li>Drives process improvements by analyzing sprint metrics and refining ceremonies, workflows, documentation, and tools</li><li>Implements Agile software development practices including test-driven development (TDD), pair programming, continuous integration, and refactoring</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in IT project management.</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree or higher in Business, Computing Information Systems, Engineering, or relevant technical field.</li><li>Five or more years of experience working in Information Technology for an electric utility company.</li><li>Two or more years of IT portfolio management, product line management, or customer relationship management experience.</li><li>Effective interpersonal skills including mentoring, coaching, collaborating, and team building.</li><li>Experience in understanding relevant tools including Agile tools like Jira/Octane, GitHub, or similar.</li><li>Experience with Microsoft Project, Visio, and all Office Tools.</li><li>Experience with Product Line and Value Streams methodologies.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>The primary work location for this position is Rosemead, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at other SCE offices.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Information Technology Project Manager (Grid Services)

Hiring Manager:&nbsp;Priscilla Flores&nbsp;Job Abbreviation:&nbsp;PRJ900_R5_E&nbsp;Pay Grade:&nbsp;&nbsp;CDPENT-16&nbsp;Pay Range:&nbsp;$146,700.00&nbsp;-$220,100.00&nbsp;Join the Clean Energy RevolutionBecomea&nbsp;Technology Systems Senior Project Managerat Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;lead efforts for Advance Energy Solutions (AES) in implementing technology solutions that reengineer, reform, optimize, and build sustainable system solutions that meet current and future business needs. Including setting strategy, prioritizing change, measuring performance, and assuring compliance and business continuity. You will lead cross functional teams within AES and across Customer Service on all key activities related to pre-planning, planning, design, implementation, Go-Live, stabilization and post stabilization on new technology solutions. As a&nbsp;&nbsp;Technology Systems Senior Project Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages activities of one or more large, mid to long-term projects with responsibility for results in terms of costs, methods and outcomes</li><li>Develops business plans, objectives and initiatives for the organization</li><li>Provides inputs to organizational objectives and policies and ensures delivery of results</li><li>Engages regularly with senior management as a key consultant on critical business issues</li><li>Identifies and manages resolution of major or complex project issues in order to meet goals of the project and maintain timeline and budget for the project</li><li>Implements, establishes, and maintains key strategic metrics that ensure project effectiveness</li><li>Maintains transparent and efficient resource planning and allocation process for ongoing projects within the assigned area of responsibility; Ensures all on-going project strategies are in compliance with SCE standards, as well as political and regulatory requirements when applicable</li><li>Develops resource and financial requirements from the project plan; Analyzes and determines regulatory impacts and requirements of the project</li><li>Analyses project portfolio performance and financial reporting, continuously improving reporting using multiple tools and key performance metric tracking; Facilitates the internal information exchange for key stakeholders by providing project status reports</li><li>Identifies project performance issues, analyzes and addresses them in a timely manner</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of experience in project management.</li></ul>Preferred Qualifications<ul><li>Two years of project management experience with major program and system implementations.</li><li>Experience working with Energy Efficiency and Income Qualified Programs.</li><li>Experience working in team settings with a strong ability to collaborate across functions and departments to analyze information, develop insights, and provide effective solutions.</li><li>Experience with effective resource and project planning, problem solving, decision-making, results delivery, and team building.</li><li>Ability to stay current with relevant technology and innovation.</li></ul>Additional Information<ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Technology Systems Senior Project Manager

Join the Clean Energy Revolution Become&nbsp;an&nbsp;Information Technology PM - PSC Generation, Senior Manager&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll lead a skilled team responsible for IT Planning, Delivery, and Operations for the Generation portfolio.&nbsp; As part of IT’s Power System Controls group, the team includes project, technical, engineering staff and contract resources responsible for SCE’s Generation control systems.Key Focus of Role <ul><li>Team Leadership: Develop strategic direction, set and manage goals, and provide leadership to the PSC Generation team.&nbsp; </li><li>Continuous Improvement: Work with the team and clients to identify and implement automation and process improvements to increase safety, achieve cost savings, and continuously improve our value proposition. &nbsp;</li><li>IT Portfolio: As a portfolio manager for Generation control systems, this position will manage resources, create statements of work, negotiate costs, and partner with Supply Management to provide vendor oversight.</li><li>Collaboration: Partner with business clients and other IT teams to provide project management oversight and direction to project teams to ensure successful solution and service delivery. </li><li>Systems Development: Manage all stages of the systems development life cycle, including analysis, estimation, design, evaluation, demonstration, construction, testing, implementation, and ongoing operational support.</li><li>Automation: Play a key role in enablement and automation of new business capabilities, functions, processes, and products for the Generation Control Systems.</li><li>Incident Tracking: Respond to incidents as they arise, such as operational issues at the power plants, which includes being on call 24/7.</li><li>Budgets: This position will be responsible for large capital budgets and nominal O&amp;M budgets to provide end-to-end Plan/Delivery/Run services for Generation Control Systems.</li></ul> As an&nbsp;Information Technology PM - PSC Generation, Senior Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develops long-term vision and strategic roadmap for the project management competency</li><li>Cultivates relationships with business partners and vendors to achieve operational excellence</li><li>Drive adoption of innovative project management methodologies and approaches </li><li>Directs project portfolio planning and ongoing optimization of resources to advance key initiatives</li><li>Enhances program increment planning, dependency management, and synchronization of Agile release trains</li><li>Promotes collaboration between project teams to share knowledge, reuse code, align architecture, and standardize processes</li><li>Provides coaching and mentoring to project managers on Agile principles, removing impediments, and evolving practices</li><li>Drives initiatives to improve team velocity trends, defect rates, and sprint burndown metrics to mitigate risk</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience developing long-term vision and strategic roadmaps for IT projects. </li><li>Experienced in technical leadership of project portfolio planning and ongoing optimization of resources.</li></ul>Preferred Qualifications<ul><li>Ten or more years of experience in a combination of Technical/Engineering and Project Management role.</li><li>Seven or more years of experience supporting or leading Software projects or key business initiatives.</li><li>Five or more years of experience working with Generation Distributed Control systems. (DCS, PLCs, Historian, SCADA).&nbsp;</li><li>Five or more years of experience with Deployment Readiness, IT Operational Readiness, Organization Change Management, Data Readiness, and/or DevOps.</li><li>Three or more years of experience managing System Integration work to integrate Commercial Off-The-Shelf product with Enterprise applications and systems.</li><li>Five or more years of experience managing suppliers, service contracts, project metrics, and contracts to meet project objectives.</li><li>Bachelor's degree or higher in Engineering, Computer Science, Information Systems, or related technical major.</li><li>Professional training and certifications consistent with Project Management, including one or more of the following: Six Sigma, ITIL, PMP, Agile and/or Scrum certification.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is&nbsp;Rosemead, CA.&nbsp; However, the successful candidate may also be asked to work on occasions at&nbsp;any of our Generation facilities including but not limited to Redlands, Big Creek, Bishop, and Catalina.</li><li>Position will require up to 25%&nbsp;traveling and being at SCE generation facilities throughout the&nbsp;SCE service territory.&nbsp; Periodic site visits are expected to our primary sites in Redlands, Big Creek, Bishop, and Catalina and additional time on-site may be required as part of major project deliveries or production problems.&nbsp;</li><li>Valid Driver’s License and ability to travel to various Generation facilities, at times in remote areas. Although infrequent, this can mean taking various modes of transportation which may include off-road vehicles, aircraft, hiking and watercraft.</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Information Technology PM - PSC Generation, Senior Manager

Join the Clean Energy Revolution Become&nbsp;an&nbsp;Information Technology - PSC Distribution, Senior Manager&nbsp;at Southern California Edison (SCE) and build a better tomorrow. &nbsp;As part of IT Grid Services, you’ll lead a skilled team of technical experts responsible for ongoing maintenance of the Distribution Control and Outage Applications, including the Grid Management System (GMS), which are used to operate SCE’s Distribution Grid.Key Focus of Role: <ul><li>IT Operations: Provides leadership on day-to-day activities to the IT operations team for maintaining and supporting Grid Applications and Control Systems, in support of the SCEs Distribution Operations, Engineering and other T&amp;D businesses.</li><li>Continuous Improvement: Leads the operations team in performing analysis and providing recommendations to address issues as well as implementing tools and utilities to enhance and automate the maintenance of the control system functions.</li><li>Team Leadership: Supports the development of team members to achieve their professional growth goals while guiding them on a path of Operational Excellence and Continuous Improvement.</li><li>Collaboration: Works closely with our business clients to understand their needs and improve their user experience in the systems we support, including providing resource management for new T&amp;D and IT projects.</li><li>Incident Tracking: Leads the operations team and be responsible for incident triage to Subject Matter Experts (SMEs) including working with Grid Security and Operation Center (GSOC) to coordinate incident response that requires support from other Grid Services organizations.</li><li>Grid Controls: The position will be managing the operations team to ensure that the control systems used by T&amp;D groups are functional, accurate and adhere to policies in compliance with NERC and FERC regulations.</li></ul>As an&nbsp;Information Technology - PSC Distribution, Senior Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Leads a variety of engineering and business initiatives to develop grid strategies, determine how the grid is planned, designed, operated and maintained to operationalize company's strategy</li><li>Manages and prioritizes the engineering roadmap in collaboration with other departments; develops and implements strategies for improving execution efficiency</li><li>Leads, manages and supports the project engineering group and remains responsible and accountable for their teams delivery of small to large scale projects</li><li>Manages execution performance of their teams, identifying barriers, and prioritizing work for their teams to ensure projects are delivered on-time, within scope and within budgets</li><li>Reviews and makes decisions on project plans, resource allocation, risk assessment, mitigation strategies, budgets, and resources to ensure timely and successful delivery of capital and strategic projects</li><li>Oversee the development and implementation of a comprehensive project management framework to ensure efficient project execution, reporting, and delivery of goals within budget</li><li>Drives the adoption of digitalization and automation technologies to improve engineering processes, reduce manual effort, and enhance project outcomes</li><li>Leads the development and maintains a robust risk management strategy to identify, assess, and mitigate risks associated with engineering projects</li><li>Develops goals and assigns projects/roles to employees that translate corporate strategic vision into actionable initiatives to delegate.</li><li>Leads the development and implementation of cross organizational strategy, technology and safety program to ensure company advancement toward future vision and the well-being of employees and contractors involved in engineering projects</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience performing engineering work in operations, production, construction or maintenance environments.</li></ul>Preferred Qualifications<ul><li>Ten or more years of experience in a combination of Technical/ Engineering and Project Management role.</li><li>Seven or more years of experience supporting or leading Software projects or key business initiatives.&nbsp;</li><li>Five or more years of experience working with Distribution Grid technologies and/or Grid Operations business processes.&nbsp;</li><li>Five or more years of experience with Deployment Readiness, IT Operational Readiness, Organization Change Management, Data Readiness, and/or DevOps.</li><li>Three or more years of experience managing System Integration work to integrate Commercial Off-The-Shelf products with Enterprise applications and systems.</li><li>Five or more years of experience managing suppliers, service contracts, project metrics, and contracts to meet project objectives.</li><li>Bachelor's degree or higher in Engineering, Computer Science, Information Systems, or related technical major.&nbsp;</li><li>Leadership and organizational mastery, including effective resource and project planning, decision making, results delivery, team building, and remaining informed about emerging relevant technology and innovation.</li><li>Experience working in an Agile team using Kanban or Scrum.&nbsp;</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Santa Ana, CA. &nbsp;However, the successful candidate may also be asked to work for an extended amount of time at our facilities in Rosemead, CA or Alhambra, CA.</li><li>This position leads a team of operational support staff that are responsible 24/7 for critical Grid applications &nbsp;As a result this position may be called out to work after hours and on weekends as needed.</li></ul><ul><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>This position has an option for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Information Technology - PSC Distribution, Senior Manager

Join the Clean Energy Revolution Become&nbsp;a&nbsp;Grid Information Technology - Telecommunications, Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job,&nbsp;you’ll perform telecommunications activities with forward thinking automation approach to improve engineering processes and develop workflows on critical and key initiatives and projects related to substations and data center networks, fiber optics transport system, and microwave systems. You will provide expert guidance on all matters related to SCE Networks and involve collaborating with multi-functional teams to ensure that automation efforts align with overall IT Grid Services business goals. This requires strong communication and collaboration skills as you will work closely with different team members to understand their requirements and tailor the automation approach to meet their needs. Key Focus of Role<ul><li>Strategic Planning:&nbsp;Develop and implement telecommunications policies and procedures to help achieve IT Digital Grid Services organizational business goals and drive innovation to give a competitive edge.</li><li>Collaboration:&nbsp;Partner with multi-functional teams to understand business needs and to drive data standards, data quality, and ensure automation strategies are effective and efficient.</li><li>Automation:&nbsp;Use data analytics and automation technology to continuously enhance automation strategies to keep automation up-to-date and deliver meaningful benefits to the IT Digital Grid Services organization.</li><li>Data Standards:&nbsp;Actively implement standards, measure performance of engineering metrics data standards, and report progress to various leadership forums.</li><li>Data Engineering:&nbsp;Develop and maintain technical data standards including data engineering and data science to ensure alignment with emerging technologies and industry trends (e.g., data fabric, data mesh). Additionally, work with telecommunications and network engineers, data scientists, and IT Grid Services Automation team to ensure consistent data standards.</li><li>Workplace Learning: Facilitate training and support to engineering teams on automation practices and processes.</li></ul>As a&nbsp;Grid Information Technology - Telecommunications, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Troubleshoots the most business-critical and time sensitive production impacting incidents</li><li>Manages and supports application and infrastructure resources in new project implementations</li><li>Drives the usage of and improvement to the IT Service desk ticketing system, including documenting knowledge-based articles</li><li>Coordinates and drives resolution for complex and multi-site user-impacting events</li><li>Assists the IT asset management program include laptops, desktops, peripherals, tablets/iPads, and software licenses</li><li>Actively participates and assists in developing processes such as configuration management, incident, problem and knowledge management, and change controls utilizing Information Technology Information Library (ITIL) and other common best practices</li><li>Serves as the initial point of contact on day-to-day operational, process, and performance items</li><li>Registers incidents and requests and effectively priorities work to resolve within the agreed service level of agreement; handles tickets assigned to service management team raised by all channels (call, email, IM, or self-service portal) and fulfils day-to-day technology operation demands from stakeholders</li><li>Performs onsite hardware and software fixes and workarounds where necessary across multiple sites</li><li>Prepares detailed documentation and guidance to all users in the effective use of systems and products where required</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in IT Service Delivery. </li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Electrical, Computer Engineering, Telecommunications, or relevant technical field.</li><li>Five or more years of experience in Engineering or Data Analytics.</li><li>Five or more years of experience in Telecommunications.&nbsp;</li><li>Experience in Backend Automation Technologies and Artificial Intelligence (such as APIs, Python Language, or Bash/PowerShell scripting language)</li><li>Experience with process improvement workflows such as ITIL, Kaizen or Lean and/or tools such as Ansible, Docker and Kubernetes.</li><li>Experience with Machine Learning Technologies in Data Modeling and tools such as TensorFlow, PyTorch or SparkML with any type of neural architecture.</li><li>Experience with optical theory and transport technologies and the operation of optical transport MPLS, DWDM, SONET and Microwave systems.</li><li>Experience with Telecommunications Engineering within the Electric Utility Industry.</li><li>Experience with electric grid operations (e.g., experience with SCADA or Protective Relaying).</li><li>Experience mentoring, developing, training, and providing functional direction to technical staff.</li><li>Experience integrating work across relevant areas, developing the business and services to enhance customer satisfaction and productivity, managing risks and safety appropriately.</li><li>Strong ethics, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning.</li></ul>Additional Information&nbsp;<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li></ul><ul><li>The primary work location for this position is&nbsp;Rosemead, CA.&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at Pomona, CA or other SCE work locations.&nbsp;</li><li>Position will require up to 10%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.</li><li>This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation.&nbsp; Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Grid Information Technology - Telecommunications, Advisor

Join the Clean Energy Revolution Become&nbsp;a&nbsp;Grid Information Technology - Project Management, Senior Manager&nbsp;at Southern California Edison (SCE) and build a better tomorrow.&nbsp;&nbsp;In this job, you’ll lead a team of Project Managers who are responsible for delivering multiple Software projects in the Grid Management System portfolio that involves integrating Commercial Off-The-Shelf product with SCE’s Grid and Enterprise applications and systems with a high degree of quality and within scope, schedule, and budget.&nbsp; As part of the Grid Management System team, partner with business clients and other IT teams, to provide project management oversight and direction to project teams to ensure solution and service delivery. Handle all stages of the systems development life cycle, including analysis, estimation, design, evaluation, demonstration, construction, testing, implementation, and post-implementation support through warranty period. Play a key role in enablement and automation of business capabilities, functions, processes, and products for the Grid Management System.&nbsp; As a&nbsp;Grid Information Technology - Project Management, Senior Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Develops long-term vision and strategic roadmap for the project management competency</li><li>Cultivates relationships with business partners and vendors to achieve operational excellence</li><li>Drive adoption of innovative project management methodologies and approaches </li><li>Directs project portfolio planning and ongoing optimization of resources to advance key initiatives</li><li>Enhances program increment planning, dependency management, and synchronization of Agile release trains</li><li>Promotes collaboration between project teams to share knowledge, reuse code, align architecture, and standardize processes</li><li>Provides coaching and mentoring to project managers on Agile principles, removing impediments, and evolving practices</li><li>Drives initiatives to improve team velocity trends, defect rates, and sprint burndown metrics to mitigate risk</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Five or more years of experience supervising a team of direct reports and/or project management.</li><li>Experience developing long-term vision and strategic roadmaps for IT projects. </li><li>Experienced in technical leadership of project portfolio planning and ongoing optimization of resources.</li></ul>Preferred Qualifications<ul><li>Ten or more years of experience in a Technical, Engineering and/or Business - related Project Management role, leading successful implementation of projects against scope, timeline, and budget.</li><li>Seven or more years of experience supporting or leading Software projects or key business initiatives.</li><li>Five or more years of experience with Deployment Readiness, IT Operational Readiness, Organization Change Management, Data Readiness, and Distribution Network Modeling.</li><li>Five or more years of experience managing System Integration work to integrate Commercial Off-The-Shelf product with Enterprise applications and systems.</li><li>Three or more years of experience managing suppliers, service contracts, project metrics, and contracts to meet project objectives.</li><li>Bachelor's degree or higher in Engineering, Computer Science, Information Systems, or related technical major.</li><li>Five or more years or experience working with Grid Control systems. (SCADA, Distribution Management System, Outage Management System) and&nbsp; deployment of DER capabilities. &nbsp;</li><li>&nbsp;Professional training and certifications consistent with Project Management, including one or more of the following: Six Sigma, ITIL, PMP, Agile and/or Scrum certification</li></ul>Additional Information<ul><li>TThis position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Grid Information Technology - Project Management, Senior Manager

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;ERP Modernization - SAP EAM &amp; Information Technology Delivery, Project Manager&nbsp;at Southern California Edison (SCE) and build a better tomorrow. NextGen ERP is a large, complex multi-year program designed to transform the way the electric utility operates. This critical strategic program leverages advanced technology innovations, such as machine learning, business process intelligence capabilities to enable an enterprise-wide future-focused business transformation.&nbsp; &nbsp; In this job, you’ll be a part of the business transformation re-imagining the way SCE works. We are building a team to lead SCE’s NextGen Enterprise Resource Planning (ERP) program focused on motivating change through streamlining and modernizing our processes/systems across the ERP landscape. Our migration to the next generation of SAP’s ERP software and enabling new digital solutions will increase automation, integrate artificial intelligence, and improve data access and quality. Key Focus:<ul><li>Project Management: Heading the EAM Work Management portfolio with direct responsibility for scope, schedule, budget, quality, and business outcomes.&nbsp;</li><li>Risk Mitigation: Identifying, measuring, and mitigating risks within EAM Work management and raise problem areas to other Solution Towers.</li><li>Program Oversight: &nbsp;Leading solution analysis, design, and implementation within program scope, schedule, and budget to ensure adherence to design principles and value targets defined in the NextGen program.</li><li>Vendor Management: Focus on managing vendors, tracking deliverables, schedules, quality commitments, contracts, risks/issues, team collaborators and customers to ensure successful program execution. &nbsp;</li><li>Systems Integration: Facilitate meetings with System Integrators on regular basis to discuss status, open issues, discuss opportunity for improvisation on deliverables, discuss risk/mitigation.</li><li>IT Liaison: Leading cross-functional teams (Cybersecurity, Finance, IT Architecture, IT Grid Services, IT Operations, Supply Management, OU partners) and activities related to the development of plans, schedules, and execution of assigned projects. &nbsp;</li><li>Digital Transformation: Instrumental in supporting SCE’s digital transformation by employing and advocating for agile techniques throughout the project lifecycle.&nbsp;</li></ul>As a&nbsp;ERP Modernization - SAP EAM &amp; Information Technology Delivery, Project Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Manages the activities of one or more moderate to large, short to mid-term projects with responsibility for results in terms of costs, methods and outcomes</li><li>Exercises considerable latitude and judgement in developing plans, budgets, and resources, directing activities and actions, and determining deliverable</li><li>Decides appropriate methods, procedures for new projects with significant independence</li><li>Engages with all levels of management and acts as a key consultant for both functional and business issues</li><li>Manages complex user story decomposition, dependency mapping, and backlog prioritization</li><li>Analyzes velocity trends, quality metrics, and team capacity to forecast release plans</li><li>Drives process improvements by analyzing sprint metrics and refining ceremonies, workflows, documentation, and tools</li><li>Implements Agile software development practices including test-driven development (TDD), pair programming, continuous integration, and refactoring</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience in IT project management.</li></ul>Preferred Qualifications<ul><li>Five (5) or more years of experience leading implementation of projects in waterfall and agile delivery.</li><li>Three (3) or more years of experience facilitating workshops with various functional teams and end user customers and collaborators to translate complex business needs and requirements into appropriate technology solutions preferably within an enterprise SAP ERP solution footprint covering SAP and non-SAP solutions.</li><li>Experience and knowledge of SAP/ERP applications/modules in the EAM T&amp;D business processes and operating models spanning one or more business process domains.</li><li>Five (5) or more years of experience serving as a Project Manager in very complex enterprise application environments; this includes project related experience with upgrade or implementation projects.</li><li>Five (5) or more years of experience managing suppliers, service contracts, project metrics, and contracts to meet project objectives.</li><li>Experience involving the execution of at least 1 or more full lifecycle implementations of SAP ERP or S/4 HANA ERP implementation.</li><li>Associate’s degree or higher in Business, Computer Information Systems, Computer Science, or relevant technical major.</li><li>PMP Certification and/ or Scrum Master Certification</li><li>Experience communicating via both, written and oral communications, with senior executive management</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA. However, the successful candidate may also be asked to work for an extended amount of time&nbsp;in the field throughout the SCE service territory.&nbsp;</li><li>Position will require up to 25%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

ERP Modernization - SAP EAM & Information Technology Delivery, Project Manager

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;ERP Modernization - Information Technology, Process and Data Intelligence, Senior Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow.&nbsp;In this job you’ll contribute to NextGen ERP digital transformation by leading the deployment of SAP Signavio Process Intelligence capabilities. NextGen ERP is a large, complex multi-year program designed to transform the way the electric utility operates. This critical strategic program leverages advanced technology innovations, such as machine learning, business process intelligence capabilities to enable an enterprise-wide future-focused business transformation. &nbsp;&nbsp; Key Focus:<ul><li>SAP BPI Lead: Lead the Signavio Business Process Intelligence tools and capabilities deployment and adoption supporting the NextGen ERP transformation program. Analyze technical and process requirements to enable system and data integration between SCE’s application landscape and the Signavio solutions platform.</li><li>Process Analysis: Lead and manage process mining use cases, generate insights from Process Intelligence, and make data-driven recommendations for process improvements. </li><li>BPMN Configuration: Lead the design and configuration of Signavio process data mining tools. Defines standards, principles and the governance framework for process mining methodologies and capabilities.</li><li>Data Engineering: Provide senior level data management/ engineering expertise and advance analytics enablement – visualization, RPA, AI/ML.</li><li>Data Integration: Deploy system and data integrations between SCE on premise/cloud applications and SAP Signavio solutions, using advanced ETL concepts, including custom data connectors and API-based data connectors. </li><li>Requirements Gathering: Translate business requirements and technical requirements into configurations and customizations of Signavio solutions.&nbsp; </li><li>Business Transformation: Advise Process Owners and Process Leads on how to leverage the Signavio Business Process Intelligence capability suite to operationalize continuous process transformation.&nbsp;&nbsp; You will serve as the internal consultant and SME on the Signavio process mining capabilities and methodologies.</li><li>Process Intelligence PM: Collaborate with internal and external customers, teammates and practitioners to contribute to BPMN and Signavio knowledgebase, as well as to developing/ implementing methodologies and standard processes. Monitor and report on process performance metrics and KPIs.</li><li>Process Intelligence SME: Deliver training and support to NextGen team members on the use of Signavio Process Intelligence tools. Act as an advisor and mentor to Technology Integration Signavio and technical team resources providing guidance and motivation.&nbsp;&nbsp; </li></ul>As an&nbsp;ERP Modernization - Information Technology, Process and Data Intelligence, Senior Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Defines architecture blueprint for end-to-end systems including integration of applications systems, platforms and technical infrastructure at the portfolio and solutions architecture levels. </li><li>Carries out the intake scoping of solution concepts and initial cost estimation system architecture definition at the logical level</li><li>Proactively seeks solutions and deploys recommendations to resolve architectural problems related to any IT domain, including Business, Apps, Data, Security, Server, Networks or Storage</li><li>Aligns with Business and Systems Analysts to understand the business requirements and create the corresponding blueprint for implementing various technology components of a new system</li><li>Leads to the solution strategy and architecture including identification of core components necessary to meet functional requirements and desired systems characteristics</li><li>Ties architectural vision together across portfolios and major business initiatives programs</li><li>Manages the design and documentation of solutions within standards defined by the enterprise architecture team</li><li>Coordinates closely with solution engineering development teams and vendors to ensure that a coherent and consistent approach to implementation of the specified solution architecture is achieved</li><li>Analyzes the technology domains and develops market assessments and roadmaps to inform and evolve strategic execution</li><li>Ensures all solutions adhere to enterprise IT principles and utility industry standards and regulations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Ten or more years of designing and developing IT architecture.</li></ul>Preferred Qualifications<ul><li>Ten (10) or more years of experience related to SAP ERP or other ERPs, serving as an IT Architect or Data Architect.</li><li>Five (5) or more years of experience with data transformation / data analytics implementing Big Data, BI/Analytics, and Process Mining.</li><li>Five (5) or more years of experience and deep technical knowledge with SQL and database technologies, ETL and programming (Java, Python, etc.)</li><li>Seven (7) or more years of experience with various database systems, consuming, performing process mining activities.</li><li>Five (5) or more years of experience gathering business requirements and performing data and system flow analysis in support of business process improvement efforts.</li><li>Experience and deep understanding of SAP ERP business processes, spanning one or more of the following business process domains: Finance, Time Management, Payroll, Logistics, Supply Planning, Procurement, Work Management, Asset Management, etc., and their typical improvement opportunities.</li><li>One (1) or more years of experience with BPMN tools such as ARIS, Celonis, Signavio, etc.</li><li>Experience and familiarity with business process management and modeling standards, such as BPMN 2.0.</li><li>Experience presenting data findings to stakeholders, including top management.</li><li>Experience with SAP ERP and/or S4 HANA data models is a plus.</li><li>Experience involving the execution of at least 1 or more full lifecycle SAP ERP implementations as a System Analyst or Functional/ Process Analyst.</li><li>Experience with cloud-based data platforms (e.g., AWS, Azure, Google Cloud).</li><li>Experience serving as a Data Engineer.</li><li>One or more of the following certification(s):&nbsp;<ul><li>BPM certification(s)</li><li>Lean Six Sigma (e.g., Yellow Belt, Green Belt, Black Belt, Master Black Belt) certification(s)</li><li>SAP Certified Application Associate – SAP Signavio certification</li><li>SAP Certified Application Associate – SAP Business Process Integration S/4 HANA</li><li>SQL or equivalent certification</li><li>SAP Certified Associate Data Engineer – Data Fabric </li></ul></li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is Pomona, CA..&nbsp;However, the successful candidate may also be asked to work for an extended amount of time in the field throughout the SCE service territory.&nbsp;</li><li>Position will require up to 25%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation may apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

ERP Modernization - Information Technology, Process and Data Intelligence, Senior Advisor

Join the Clean Energy Revolution&nbsp;Become a summer intern at Southern California Edison (SCE) and build a better tomorrow. In this 12-week internship, you’ll gain hands on experience with meaningful work while developing your skills and building your network. We’re big believers that diversity leads to innovation, creativity, and collaboration. As a summer intern, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?&nbsp;Responsibilities&nbsp;<ul><li>Build your network through various intern events.&nbsp;</li></ul><ul><li>Work with department teams on projects.&nbsp;</li></ul><ul><li>Ongoing support to grow personally and professionally.&nbsp;</li></ul><ul><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.&nbsp;</li></ul>Minimum Qualifications&nbsp;<ul><li>Must be currently pursuing a Bachelor’s or Master’s Degree in Computer Science/Cybersecurity or related technical discipline&nbsp;at an accredited institution with a graduation date of December 2025 or later&nbsp;</li></ul><ul><li>2.8 GPA or higher&nbsp;</li></ul>The preferred&nbsp;&nbsp;<ul><li>3.0 preferred GPA or higher&nbsp;</li></ul>You should know&nbsp;<ul><li>This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.&nbsp;</li><li>The internship has a start date of May/June 2025 and end date of August/September 2025.&nbsp;</li><li>Official transcripts will be verified during the on-boarding process.&nbsp;</li></ul><ul><li>We require you to be legally authorized to work for any employer in the United States without visa sponsorship.&nbsp;</li></ul><ul><li>Visit our Candidate Resource page to get meaningful information related to resources, testing information, the hiring process, and more! · Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!&nbsp;</li></ul><ul><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.&nbsp;</li></ul>Relocation&nbsp;&nbsp;<ul><li>Relocation does not apply to this position&nbsp;</li></ul>About Southern California Edison&nbsp;The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.&nbsp;At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.&nbsp;We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.&nbsp;<h4>Responsibilities</h4><h4>Minimum Qualifications</h4>

2025 Summer Internship - Computer Science/Cybersecurity

Join the Clean Energy RevolutionBecome&nbsp;an&nbsp;Information Technology Outsourcing Management, Advisor&nbsp;at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll&nbsp;be responsible for overseeing the services that fulfill SCE's business requirements within the Customer Service Meter-to-Cash (M2C) portfolio. You will provide strategic guidance and management to the Managed Service Providers to ensure effective service delivery to M2C business users. You will also manage the daily operations necessary to support and maintain M2C applications, address application service issues, and ensure customer satisfaction throughout the service process. Additionally, you will coordinate and communicate with the business units, various IT teams, and leadership to ensure seamless integration of operational activities. Key focus of role: &nbsp;<ul><li>Partner with Managed Service Providers: Manage daily operation for SAP IS-U application to support SCE customer usage &amp; billing, credit &amp; payment business groups. &nbsp;Ensure application availability and service quality performance measures are met per Business Service Level Agreement and contractual obligations. &nbsp;</li><li>Project and Enhancement:&nbsp;Delivery Support: collaborate with IT project delivery and enhancement team to ensure successful implementation and transition to operation.</li><li>Client Engagement: Manage business relationships and provide comprehensive customer support to help Customer Service Organization meet their KPI targets for billing and credit &amp; payment.</li><li>Portfolio Management:&nbsp;Work closely with IT architects, engineers, infrastructure, and service providers to develop and maintain technology roadmap for applications within area of responsibility. &nbsp;Ensure IT solutions comply with regulatory requirements and data governance policies. &nbsp;</li><li>Vendor Relationship: Coordinate with external vendors and service providers to address defect,&nbsp;enhancements, software updates, and complex technical issues. Ensure timely response and issue resolution as defined by vendor Service Level Agreements. &nbsp;&nbsp;</li></ul> &nbsp;As an&nbsp;Information Technology Outsourcing Management, Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Oversees and ensures services are being delivered on time and upholds terms of the contract via governance</li><li>Ensures software renewals are maintained and up to date with the latest software versions</li><li>Collaborates with other IT teams to ensure appropriate integration of operational activities</li><li>Analyzes and improves application service delivery to meet business needs</li><li>Facilitates the resolution of application and operational issues with service providers</li><li>Performs peer reviews on site visit documentation to ensure quality assurance</li><li>Identifies risks and establishes controls on newly outsourced services and activities</li><li>Conducts validation to ensure issues and risks noted during site visits are rectified or mitigated adequately and timely</li><li>Analyzes and reports on operational health to business and IT leadership</li><li>Provides technical expertise to ensure efficient service delivery to business users and to meet business expectations</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Seven or more years of experience with IT Operations in a managed services environment.</li></ul>Preferred Qualifications<ul><li>Bachelor’s Degree or higher in Information Technology, Computer Science, or related major.</li><li>Two (2) or more years of experience with working/ managing applications such as SAP IS-U, Itron MDMS/IEE, Itron MDUS and OpenText Exstream.&nbsp;</li><li>Three (3) or more years of experience working with databases such as HANA, Oracle, and SQL and data warehouses such as SAP BW and Snowflake.</li><li>Three (3) or more years of experience with the Agile workflow process and operating modes such as DevOps, Waterfall, Product Lines, Value Streams and SOX compliance.</li><li>Experience in the utility industry.</li><li>Four (4) or more years of experience with business requirement gathering and project management.</li><li>Experience with ITIL or other service management frameworks.</li><li>Experience with having technical conversations or making technical presentations to both technical and non-technical audiences.</li><li>Strong communication and interpersonal skills, with the ability to work effectively with finance professionals.</li></ul>Additional Information<ul><li>This position’s work mode is&nbsp;hybrid.&nbsp;The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and&nbsp;reside in the state of California.  Further details of this work mode will be discussed at the interview stage.&nbsp;The work mode can be changed based on business needs.</li><li>Visit our&nbsp;Candidate Resource&nbsp;page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>The primary work location for this position is&nbsp;Rosemead, CA&nbsp; However, the successful candidate may also be asked to work for an extended amount of time at&nbsp;either Irwindale, CA or Pomona, CA work locations.</li><li>Position will require up to 25%&nbsp;traveling and being out in the field throughout the&nbsp;SCE service territory.&nbsp;</li></ul><ul><li>Relocation does not apply to this position.</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

12 IT / Computer Engineering Jobs in Pomona, CA, USA