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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;As the Director of Learning and Development for Operational Risk Management, you will play a pivotal role in shaping the strategic direction and execution of the firm's operational risk training initiatives. Reporting into the Operational Risk Project Lead, you will lead a team responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities.Responsibilities:<ul><li>Play a lead role in developing and executing against a strategic learning and development roadmap aligned with Amex’s operational risk management objectives and regulatory requirements</li></ul><ul><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li></ul><ul><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li></ul><ul><li>Drive the delivery of training programs globally, ensuring consistency in content, quality, and effectiveness</li></ul><ul><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li></ul><ul><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments in operational risk management</li></ul><ul><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li></ul><ul><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>Extensive experience in learning and development within the financial services industry, specific expertise in operational risk management preferred</li></ul><ul><li>Strong understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II, etc.)</li></ul><ul><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li></ul><ul><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li></ul><ul><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li></ul><ul><li>Strategic thinker with a results-oriented mindset, able to balance short-term priorities with long-term objectives</li></ul><ul><li>Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Director - Operational Risk Management; Learning, Development & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. How will you make an impact in this role?American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. The platform offers fast-paced rapid code-to-development models and services such as Platform-as-a-Service, DB-as-a-Service, Analytics-as-a-Service, CICD tools, etc. for application developers in a multi cloud environment. Amex Cloud Platform enables application developers to write modern scalable cloud native applications.&nbsp;The Enterprise Cloud team is looking for a dynamic leader to lead our Financial Management team. We are looking for an analytical individual with the ability to drive strategy who thrives in a fast-paced environment. This position works with the Enterprise Cloud Leadership Team to ensure maximum insight into the financial plan, both in terms of value management and investment optimization.&nbsp; This role will be responsible for managing all financial functions in support of Amex’s multi-cloud strategy. The ideal candidate will possess excellent thought leadership, strategic and critical thinking, financial and budgeting experience, ability to communicate to senior leadership, relationship building skills, and the ability to work well under pressure.Responsibilities<ul><li>Lead the Enterprise Cloud portfolio management team and manage the financial portfolio end-to-end, including providing consulting services to VPs and Directors on financials.</li><li>Ensure timely and accurate financial deliverables to achieve the Enterprise Cloud portfolio financial targets.</li><li>Deliver executive presentations summarizing monthly financial results including R&amp;O, P&amp;L, investment, and headcount elements.</li><li>Manage colleague and contractor headcount inclusive of linkages to key initiative funding and forward-looking views incorporating strategic workforce plan elements used in BoY projections.</li><li>Collaborate with internal and external stakeholders to build long range plans and annual budgets while ensuring alignment with strategic priorities.</li><li>Provide guidance across the organization on purchasing and accounting treatment for various expense types.</li><li>&nbsp;Build and enhance ad-hoc financial models and business cases that support the complex operating environment while taking into consideration the needs of a wide group of partners and stakeholders including finance, product teams, application teams, and engineering teams.</li><li>Partner with the FinOps team to ensure public cloud expenses are optimized, identify areas of additional opportunity, and support a wholistic cost management approach.</li><li>&nbsp;Oversee monthly and annual chargeback-related processes for PaaS, xPaas, and CI/CD offerings.</li><li>Work with corporate controllership on monthly journal entry inquiries&nbsp;</li><li>&nbsp;Provide financial analysis and support for Cloud related vendor agreements</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in, Accounting, Business Administration, Finance, Computer Science, Information Systems or another related field</li><li>5+ years of experience managing a large portfolio, preferably within the technology organization.</li><li>Extensive experience with P&amp;L management, journal entries (accruals, reclasses, amortization), expense forecasting, financial reporting, resource management, and TCAI processes.</li><li>Advanced or expert PowerPoint and visual presentation skills.</li><li>Experience with JIRA, Rally, and Clarity knowledge.</li><li>Highly proficient in financial modeling/analysis; should be able to connect strategy to financial results.</li><li>Demonstrated problem-solving skills.</li><li>Ability to persuade and influence through established credibility.</li><li>Ability to apply situational leadership and encourage and motivate team members.</li></ul>&nbsp; &nbsp; &nbsp; Preferred Qualifications<ul><li><ul><li>Deep experience and proven thought leadership in a financial role and a strong foundation of knowledge in Finance.</li><li>Experience in Technology financial management.</li><li>Adept at driving outcomes with relentless attention to detail.</li><li>Ability to continuously deliver results in a dynamic environment while comfortably navigating ambiguity.</li><li>Lead and influence others without authority at multiple levels across technology, product, and business functions.</li><li>Adept at building relationships with strong consultative and collaborative skills to partner with leaders across business and technology.</li><li>Superb verbal and written communication skills, from preparation through execution, with the ability to understand your audience and build presentations to structure messages that effectively inform and persuade.</li><li>Working knowledge of technology investment planning, resource management and cost modeling is highly desirable.</li><li>Working knowledge of private and public cloud environments; particularly AWS, GCP, and Azure</li></ul></li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director Cloud Financial Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.We’re looking for an experienced Product Delivery and Integration (PD&amp;I) leader to join our Finance Technology organization to lead and drive the delivery of product and platform roadmaps from inception to delivery for Regulatory Reporting, Treasury and CECL/ IFRS9 applications in adherence with enterprise controls &amp; compliance. &nbsp;To succeed, you will need to combine delivery excellence practices with practical, flexible approaches resulting in value and efficiency for our business. We are looking for individuals who are passionate about Agile and can lead culture and attitude shifts at all levels of the organization driving higher quality, faster time to market, and optimized investment performance. The ideal candidate for this role will have a deep understanding of data engineering, familiarity with regulatory and privacy requirements, and strong technical skills in data technologies. Strong partnership skills, excellent communication and collaboration abilities, and the ability to deliver programs across Treasury and Regulatory Reporting will be a key to success in this role.&nbsp;Responsibilities<ul><li>Leads teams and supports product engineering in a scaled agile environment delivering very large business solutions or programs.</li><li>Serves as the main point of technology contact from initiative inception to delivery.&nbsp;</li><li>Works with business leaders, engineering leaders and senior-level architects to help shape the strategy for value stream delivery.&nbsp;</li><li>Ability to take accountability ofcouple ofkey programs and drive them to success. This includes ensuring the scope, requirements, apt design, development, and testing and UAT and subsequent launch to production as a program owner. This is very critical for this role.</li><li>Leads a methodology driven quality plan in terms of delivery, features, and schedule.&nbsp;</li><li>Proactively identifies technology delivery and portfolio level risks and implements mitigations.&nbsp;</li><li>Establishes and maintains good relationships with product management, architecture, engineering, production operations, and external technology partners ensuring cohesive plans and regular communication of delivery progress.&nbsp;</li><li>Ability to wear different hats and context-switch frequently and seamlessly.&nbsp;&nbsp;</li><li>Contributes to the investment decision process through innovative ideas, input to sequencing and highlighting other technology delivery considerations.&nbsp;</li><li>Willingness to 'think' strategically, while also being willing to 'act' pragmatically and get into the weeds if vital, including being hands on and coding where needed.&nbsp;</li><li>Effectiveness in building relationships across the organization as you find creative solutions to high visibility questions.&nbsp;&nbsp;</li><li>Proficiency building impactful relationships quickly, and ability to communicate at senior leadership levels.&nbsp;</li><li>Ability to identify and balance trade-offs as you influence teams toward successful execution strategies.&nbsp;</li><li>Ability to influence without direct authority and thrive in ambiguous situations.&nbsp;&nbsp;</li><li>Strong bias for action and excellent problem-solving skills.&nbsp;&nbsp;</li><li>Responsible for people leadership and management.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in computer science, computer engineering, or other Technology domain, or equivalent work experience required, advanced degree preferred.&nbsp;</li><li>10+ years leading large scale/business critical Technology delivery experience.</li><li>10+ years ofexperience in partneringwith Product Management andProductOwners, as well as the core and extended Technology teams including Architect(s), to create, prioritizeand drivetheproduct and platform&nbsp;backlogs.&nbsp;</li></ul>Preferred Qualifications<ul><li>Proven&nbsp;ability in leading&nbsp;large,&nbsp;projects that involve both Business and Technology partners.&nbsp;</li><li>SAFe Certified preferred with hands-on delivery experience applying SAFe or iterative development processes, including quality and testing practices.&nbsp;</li><li>Validated servant-leadership ability.&nbsp;</li><li>Possess a high degree of technology savvy, with a keen ability to learn new technology particularly in the areas of Finance data engineering, Cloud migrations and Regulatory reporting.</li><li>Eagerness and ability to soar at strategic levels as well as dive deeply into details (rolling up your sleeves) to deliver concrete outcomes.&nbsp;&nbsp;</li><li>PMP Certification a plus. </li><li>Impeccable Communications skills to deliver simplified communication strategies across a wide variety of stakeholders.</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director- Product Delivery & Integration

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues. American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments; </li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers; </li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ). The objective of the Corporate Function Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Corporate Function Control Management is looking for a Director of Governance, Reporting to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Director of Governance, Reporting will primarily be responsible for developing clear, consistent, comprehensive and accurate risk reporting for the Corporate Functions, including quantitative and qualitative thematic reporting, dashboards, insights and analytics. This Director will be adept at telling stories and communicating complex information to diverse groups of colleagues.In addition, the Director, Corporate Functions Governance will:<ul><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for Corporate Functions to ensure operational risks are </li><li>managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for Corporate Functions, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., Legal, or related field; advanced degrees (e.g., MBA, MSc, JD) or certifications are advantageous</li><li>Experience in at least one of the following: </li><ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li></ul></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director of Corporate Functions Governance - Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and varied community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and significant to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, aspiring to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex. We are looking for a multidimensional and experienced Application Development leader in the Global Risk &amp; Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support the next generation of customers across market segments. We need a hands-on leader then join us and you could be a key member of this future, as we build software to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. The leader holds responsibility for maintenance of existing platforms, including application updates and deployment of new capabilities. You will lead the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.AMEX is embarking on a transformational journey to modernize their core risk management ecosystem.&nbsp;Managing Risk today requires an integrated, unified, enterprise effort with a system that allows you to quickly understand how any level of the organization is performing against risk.&nbsp;&nbsp;A common data taxonomy underpins a core framework for risk assessment and issue management. As the company realigns our IRM business architecture based on industry standards, best practices, regulatory expectations, and problems, the IRM program we will be establishing and completing a Point of Arrival target state IRM solution &amp; framework.&nbsp;Lead development and delivery of existing and new platforms in the Integrated Risk Management (IRM) space, prioritize the reuse of Enterprise frameworks in new and unique ways, and engage in product evaluations in build vs buy decisions. American Express is known for customer service; the goal of the new platforms is providing the same world-class user experience for our internal colleague customers that we provide to our external customers every day!You will be crafting and building dedicated, scalable solutions that meet the needs of our customers. You will architect, develop, and test scalable data platform components. You will collaborate with a variety of teams and individuals, including product owners and Business logic managers to understand their needs and come up with innovative solutions. You’ll work with hardworking Application Developers and collaborate with product managers and solution architects to help define new products and features.Key Responsibilities:<ul><li>Technology Leadership: Lead a team of dedicated engineers to design, develop, and maintain IRM platforms. Provide guidance, mentorship, and strategic direction to ensure delivery of scalable, reliable, and performant solutions.</li><li>Platform Development and Optimization: Drive the optimization of IRM platforms within established budgets for application delivery and platform health. Implement standard processes for performance, security, and scalability in compliance with industry regulations and frameworks. Identify areas for improvement and drive continuous enhancement of system performance.</li><li>Collaboration and Integration: Work closely across teams, including product management to integrate IRM platforms with Enterprise systems, APIs, and data sources, handle shifting priorities and act as key contact for issue resolution.</li><li>Team Development and Management: Cultivate an innovative team spirit, excellence, and continuous learning within the engineering team. Provide leadership in talent acquisition, skill development, and performance management to build a successful engineering organization.</li></ul>Qualifications:<ul><li>Bachelor's degree or higher in Computer Science/Engineering and 12+ years of experience in related fields.</li><li>Shown expertise in building and optimizing large-scale, data-intensive platforms and orchestrating migrations from legacy platforms.</li><li>People leadership experience. An ability to evaluate team structures and optimize them against delivery goals and objectives.</li></ul>Preferred Skills:<ul><li>Experience with Risk Controls Self-Assessment (RCSA), Operational Risk Management and Enterprise Risk Management.</li><li>GRC/IRM/RCSA&nbsp; platforms and tools (Archer, ServiceNow, AuditBoard, MetricStream, etc) and experience in their integration with custom engineering solutions.</li><li>Experience with Big Data Platforms including Google's GCP big data platform.</li><li>Experience in services-based architecture and applications.</li><li>Experience in driving engineering excellence in the areas of coding standards, code reviews, testing practices, CI/CD pipelines and adoption of DevOps standard processes.</li><li>Operating teams within set budgets.</li><li>Understanding of regulatory challenges related to IRM and their impact on technology platforms.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineering Director: Integrated Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The&nbsp;Network Delivery&nbsp;team within NAS delivers&nbsp;new technical solutions&nbsp;to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new types of payments.&nbsp; A role in the Network Delivery team will challenge you to broaden your skillset and industry acumen in a collaborative, diverse and inclusive team environment.We are looking for a talented Product Delivery &amp; Integration Leader to join our team.&nbsp; This role will be responsible for leading end to end cross functional delivery of products across technologies and product teams.&nbsp; This leader will connect the dots across dependencies, projects, programs and priorities to ensure seamless delivery of a product.&nbsp;The success of the role will depend upon the individual’s ability to lead a globally distributed team, to understand and drive quality delivery across multiple contributing and stakeholder organizations.Responsibilities include:<ul><li>Partner with stakeholders to define and align on strategic objectives. Manage relationships across multiple business stakeholders as well as technology, finance, and compliance partnerships.</li><li>Responsible for the leadership of cross functional programs and project teams.</li><li>Drives innovation and product development within a dynamic, agile environment.</li><li>Responsible for delivery optimization aligned to technology and business priorities</li><li>Develop an environment of continuous improvement through mentoring, feedback, and metrics.</li><li>Partner with Technology leaders across the enterprise to support and drive the delivery of programs and projects.</li><li>Coach, guide and promote the creation of high quality, clearly documented, and compliant deliverables across Product Delivery &amp; Integration teams.</li><li>Deliver consistent and accurate project communications and expectations.</li></ul>Qualifications:<ul><li>Project management and planning experience with extensive application of SAFE Agile discipline.</li><li>Proven track record of change management and delivery in complex and highly matrixed organizations.</li><li>Intellectually curious, creative, problem-solver.</li><li>Accomplished global team leader.</li><li>Strong technical acumen.</li><li>Payments industry experience, preferably including understanding of Network and payment technology and processes for debit/credit processing and policy and operations.</li><li>High energy, an optimistic attitude, and a good sense of humor.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Digital Product Mgmt

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex. American Express Enterprise Cloud Engineering team is looking for innovators to help us build world-class applications, Cloud platforms and infrastructure supported by integrated CICD, Observability and security capabilities.&nbsp;As the Engineering Director – Enterprise Cloud Platform Operations, you will lead a team responsible for the smooth and efficient operation of our cloud infrastructure, incorporating SRE principles. &nbsp;You will play a pivotal role in ensuring the reliability, scalability, and performance of our cloud services, driving operational excellence and reliability engineering across all facets of our cloud operations.This role will help achieving the primary outcomes of the cloud strategy including better agility, innovation, and economics for all technology teams.&nbsp;Key Responsibilities:&nbsp;<ul><li>Lead and mentor a team of platform operations engineers, cloud services engineers and platform SREs, providing guidance and support in managing our cloud infrastructure with a focus on reliability and resilience.</li><li>Lead a scrum team focused on enhancing customer experiences and reducing operational toil.</li><li>Collaborate with cross-functional teams to define operational strategies and implement best practices.</li><li>Oversee the deployment, monitoring, upgrade, and maintenance of cloud resources, to ensure high availability, reliability, and optimal performance.</li><li>Develop and implement robust incident management and escalation procedures, to minimize downtime and resolve issues in a timely manner.</li><li>Continuously evaluate and optimize cloud infrastructure to improve reliability, efficiency, reduce costs, and maintain security posture.</li><li>Establish key performance indicators (KPIs) and metrics, including reliability metrics such as SLIs, SLOs, and error budgets, to measure the effectiveness of the cloud platforms, reduce friction and enhance developer experience. </li><li>Provide regular reports and insights to senior management.</li><li>Foster a culture of collaboration, innovation, and continuous improvement within the cloud operations team, promoting the adoption of SRE principles and practices.</li></ul>Qualifications:<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.</li><li>8+ years of experience in Platform Operations, API Support or Site Reliability Engineering (SRE), with a proven track record of&nbsp;leading teams in managing large-scale cloud infrastructure with a focus on reliability and resilience.</li><li>Deep understanding of cloud technologies (e.g. Google Cloud) and experience with cloud orchestration and automation tools.</li><li>Experience with DevOps practices and methodologies, including CI/CD pipelines, configuration management, and infrastructure&nbsp;as code.</li><li>Experience with observability tools such as Prometheus, Splunk, ELK, Dynatrace.</li><li>Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a fast-paced&nbsp;environment.</li><li>Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and influence&nbsp;decision-making at all levels of the organization.</li><li>Certifications such as Google Cloud Professional Architect, or relevant SRE certifications are a plus.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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