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Columbia State Community College seeks a Vice President for Williamson Campus and Community Engagement that is innovative, collaborative, and committed to students and positively changing lives through teaching, learning, and service in an environment committed to student success and completion.&nbsp; The Williamson Campus, located in Franklin, TN, approximately 15 minutes from Nashville, serves both urban and rural communities.&nbsp; The Vice President is the Chief Administrator for the campus and extended services. &nbsp;The Vice President is a member of the President’s Cabinet and is responsible for providing dynamic and strategic leadership for:
<ul>
<li>Executive administration through collaborative and innovative leadership for strategic advancement of the Williamson Campus, workforce programs, economic development, and partnerships.</li>
<li>Collaborate with the President for advancing the college and community relationships through active involvement in community boards and events, university and college articulations and partnerships; secondary school programs and outreach; and corporate, business and industry needs.</li>
<li>Use data driven information, in concert with the Vice President for Academic Affairs, to develop, implement. oversee and/or schedule academic programs and courses that are conducive to meeting the learning and enrollment needs of traditional, non-traditional students, and dual enrollment.</li>
<li>Provide guidance, in concert with the Vice President of Student Affairs, for the development and implementation of a student program that supports student communications, enrollment, engagement, and development.</li>
<li>Be the outreach arm of the college for partnerships and opportunities that service the Williamson County communities, schools, businesses, and economic and civic organizations .</li>
</ul>

Essential Functions:

<ol>
<li>Provides leadership and supervision of the Williamson Campus and External Engagement that supports the College’s mission, the president’s priorities and vision, best practices, policy development, accreditation compliance, outcomes assessment, and strategic enrollment management.</li>
<li>Provide leadership, oversight, planning, management, supervision and evaluation of programs and services provided at the Williamson Campus for continued improvement and innovation.</li>
<li>Provide leadership and oversight to enhance and develop outreach business/industry, and continuing education programs for workforce development work collaboratively with the VP of Workforce and External Affairs and Academic affairs for delivery of workforce programs that support the Williamson communities. .</li>
<li>In concert with the President and Executive Leadership, provide recommendations for budget and operational administration for continued development of the Williamson Campus and the College.</li>
<li>In concert with the College’s planning processes, develop measurable, realistic goals for each area supervised that are assessed annually to support the College’s strategic plan.</li>
<li>Collaborate with Williamson County and area schools for strengthening student opportunities to postsecondary education opportunities.&nbsp;</li>
<li>Work collaboratively with college offices and community leaders, business/industry, institutions of higher education, public schools, and agencies and governing bodies to identify and address educational needs and services that support the fulfillment of the College’s mission.</li>
<li>In concert with academic leadership, manage academic programs, student services, and facilities to maximize classroom, lab, and facility utilization, while offering a course schedule that meets students’ needs yet maintaining efficiencies.&nbsp;&nbsp;</li>
<li>Represent the College in the community to assess the needs for business, economic, workforce development, and continuing education opportunities for credit and non-credit offerings. Plan and/or work with other College areas for implementation of identified programs.</li>
<li>In concert with appropriate college leadership and staff, work collaboratively to provide high-quality instruction, and student services.</li>
<li>Work collaboratively with the Office of Advancement for planning and resource development for community friend/fundraising, grant identification and development. &nbsp;&nbsp;</li>
<li>Be proactive in review, identification and planning of programs and services for continuous improvement, innovation, and developing the Institution to be current while positioning it for strength in longevity as a quality educational institution.</li>
<li>Lead, supervise, evaluate and develop staff that are direct reports. Provide evaluative input for staff assigned to the Williamson Campus that organizational report through and are evaluated by another campus area.</li>
</ol>
Supplemental Functions:
&nbsp; 1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Serve on college committees as appropriate.
&nbsp; 2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate as appropriate in the search process for employees.
&nbsp; 3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform other duties as directed by administrative supervisor.

Education, Training and Experience Required:
<ol>
<li>Earned Doctorate degree in Higher Education Administration or related field.</li>
<li>Demonstrated knowledge of and success in college and academic administration preferably in community college administration or outreach education and services.</li>
<li>A minimum of 5 years’ recent significant supervisory and leadership experience, preferably in a community college or college setting.</li>
<li>Demonstrated ability to maintain positive and effective working relationships with colleagues, administration, and students.</li>
<li>Demonstrated success in working with various constituencies for the development and execution of programs, initiatives, and partnerships.</li>
<li>Demonstrated commitment to the role and mission of a community college.</li>
<li>Successful experience as a supervisor/manager and a collaborator.</li>
<li>Successful experience in using technology for administrative and student functions.</li>
<li>A record of valuing and promoting diversity among faculty, staff and student body.</li>
<li>A proven record of building collaboration across offices, disciplines, programs, and divisions within a college setting.</li>
<li>Demonstrated knowledge and ability to develop and execute multi-year strategic plans.</li>
<li>Demonstrated strengths in innovative thinking, managing and adapting to change, making difficult decisions, resolving conflicts, and documenting employee, department, and division accountability.</li>
<li>Documented success in setting and meeting goals.</li>
<li>Demonstrated experience with institutional budget management, strategic planning/assessment, and accreditation and Federal compliance.</li>
<li>Demonstrated ability to lead in an environment of organizational change.</li>
</ol>

Essential Knowledge, Skills, Abilities, and Work Characteristics:
<ol>
<li>Excellent written, oral, interpersonal, intercultural communication and presentation skills.</li>
<li>Successful experience in leading and supervising professional and support staff.</li>
<li>Excellent organizational and analytical skills requiring critical thinking and problem solving.</li>
<li>Successful experience working as a collaborative team member to implement innovative ideas within cross-functional teams.</li>
<li>Advanced knowledge of the laws affecting higher education and student services in particular.</li>
<li>Ability to work with diverse populations and maintain confidentiality when appropriate.</li>
<li>Ability to develop strategic plans, implement budgets, and assess effectiveness.</li>
<li>Knowledge of Banner Student Information System or like systems and ability to use it and other technology to serve students and reduce staff workload.</li>
<li>Ability to read, analyze, and interpret complex documents and regulations in order to prepare and disseminate statistical reports.</li>
</ol>

Working Conditions:
<ol>
<li>Visual and hand usage of computer terminal and/or PC.</li>
<li>Requires travel to Tennessee Board of Regents central offices, all campus locations and various teaching sites, and other areas for meetings and other job-related activities.</li>
<li>Normal sitting and movement in an office environment.</li>
</ol>
Titles Supervised:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 
<ol>
<li>Director Student Services Williamson Campus</li>
<li>Coordinator Instructional Technology &amp; Support Services</li>
<li>Director Facility Services Williamson Campus</li>
<li>Coordinator Tutoring &amp; Student Success Services</li>
<li>Enrollment Recruiter</li>
<li>Administrative Secretary</li>
</ol>
This position is based at the Franklin, TN Campus.
Hiring Salary Range is:&nbsp; $97,670 - $126,960
About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501

Motlow State Community College


      Vice President for Williamson Campus and Community Engagement
    

Columbia State Community College seeks a Vice President for Workforce and External Affairs that is innovative, collaborative, and committed to positively changing lives through teaching, learning, and service in an environment committed to student success. The Vice President is a member of the President’s Cabinet and is responsible for providing dynamic and strategic leadership for:
<ul>
<li>Executive administration through collaborative and innovative leadership for strategic <a>advancement</a>&nbsp;of the southern campuses, regional services, secondary programming, and adult services</li>
<li>Collaboration with the President for advancing college programs and economic development initiatives through active involvement in community boards and events, university and college partnerships; secondary school programs and outreach; and corporate, business, and industry needs.</li>
<li>the development of a highly functioning non-credit workforce and continuing education office that supports the training and professional and personal development of the industries and citizens of our region.</li>
<li>Collaboration with the academic area for workforce credit offering and strengthening of apprenticeships, internships, and co-op programs.</li>
<li>College’s external relations strategy throughout the nine-county service area that builds partnerships for strategic workforce alignment and identification of initiatives (credit &amp; non-credit, for partnerships, programs and economic development opportunities).</li>
</ul>

ESSENTIAL FUNCTIONS:
<ol>
<li>Provides leadership and supervision of the office of Workforce and External Affairs that support the College’s mission and strategic plan, the president’s priorities and vision, best practices, policy development, accreditation compliance, outcomes assessment, and strategic enrollment management</li>
<li>Develops and executes a comprehensive plan that builds relationships with industries and businesses throughout our service area for alignment of their workforce needs with college opportunities and services.&nbsp; Become the college’s expert on the industries and economic development organization within our service area.</li>
<li>Provides leadership and oversight for partnerships with K-12 organizations in the nine-county service area including but not limited to dual enrollment, dual credit, and middle college.</li>
<li>Provides leadership and coordination with TCATs for shared programs, facilities or coordinated efforts.</li>
<li>Collaborates with the academic area for a wholistic approach from Columbia State in workforce programs for student careers, successes, and opportunities.&nbsp; Develop a coordinated system with academics for monitoring and identifying student workforce placements.</li>
<li>Supervises and mentors a team of professionals in extended campuses and workforce development.</li>
<li>Builds and maintains relationships with government agencies, community leaders, business partners, and industry associations.</li>
<li>Through coordination with the&nbsp; President, represents the organization at public events, conferences, and meetings.</li>
<li>Partner with senior leadership and the President’s Cabinet to align external affairs and workforce strategies with organizational goals.</li>
<li>Provides thoughtful leadership on issues related to workforce trends, economic development, and public policy.</li>
<li>Manages departmental budgets, ensuring effective allocation of resources.</li>
<li>Represents the College in the community to assess the needs for business, economic, workforce development, and continuing education opportunities for credit and non-credit offerings.</li>
<li>Provides oversight to the design and implementation of programs to address workforce needs.</li>
<li>Coordinates in collaboration with academic affairs an institutional framework and program for internships, apprenticeships, and prior learning assessments.</li>
<li>Serves as the Workforce Development liaison and representative for local, state, and federal initiatives as well as the TBR and THEC.</li>
<li>Provides oversight over external facility usage requests for the Columbia and Southern campuses, including partnering institutions and training organizations.</li>
<li>Provides oversight for partnerships with other higher education entities already or seeking to utilize Columbia and/or Southern Columbia State campus space including owned and rented campuses.</li>
</ol>
SUPPLEMENTAL FUNCTIONS:
<ol>
<li>Collaborates with educational institutions, training organizations, and workforce agencies to align programs with regional industry demands.</li>
<li>Analyzes labor market trends to ensure the organization is proactive in addressing future workforce challenges.</li>
<li>Advises the President, Cabinet, and College Leadership Council regarding workforce trends, service area workforce changes, and college workforce successes, opportunities, and challenges.</li>
<li>Manages departmental budgets, ensuring effective allocation of resources and monitor revenue flow.</li>
<li>Assists in efforts to secure funding or partnerships from government grants, philanthropic organizations, and corporate sponsors.</li>
<li>Represents Columbia State at workforce meetings of the College System of Tennessee and other state agencies.</li>
<li>Serves on standing and ad hoc committees as assigned.</li>
</ol>

EDUCATION, TRAINING AND EXPERIENCE REQUIRED: 
<ol>
<li>Earned Doctorate degree in higher education, business, organizational management, or related field with five to seven years of progressive education, workforce and partnership development experience.</li>
</ol>
<ul>
<li>
<ul>
<li>Consideration may be given to Master’s degree in higher education, business, organizational management or related field with ten to twelve years of progressive education, workforce and program development experience.</li>
</ul>
</li>
</ul>
<ol>
<li>Demonstrated knowledge and ability to develop and execute multi-year strategic plans.</li>
<li>Demonstrated skills in planning, process development, and timely implementation.</li>
<li>Demonstrated strengths in innovative thinking, managing and adapting to change, making difficult decisions, resolving conflicts, and documenting employee, department and division accountability.</li>
<li>Documented success in setting and meeting goals</li>
<li>Demonstrated experience with institutional budget management, strategic planning/assessment and Federal compliance.</li>
<li>Demonstrated ability to lead in an environment of organizational change that services today and builds for the future.</li>
<li>Demonstrated commitment to the role and mission of a community college.</li>
<li>Successful experience as a supervisor/manager and a collaborator.</li>
<li>A proven record of building collaboration across offices, disciplines, programs, and divisions within a professional setting.</li>
</ol>
EDUCATION, TRAINING AND EXPERIENCE PREFERRED: 
<ol>
<li>Experience in higher education program development.</li>
<li>Experience in data analysis and strategic planning for workforce needs.</li>
</ol>

KNOWLEDGE, SKILLS, ABILITIES AND WORK CHARACTERISTICS:
<ol>
<li>Strong understanding of workforce development practices and labor market dynamics.</li>
<li>Exceptional relationship-building and negotiation skills.</li>
<li>Ability to develop strategic plans, implement budgets, and assess effectiveness.</li>
<li>Strategic thinker with experience in policy advocacy and community engagement.</li>
<li>Proven ability to lead teams and manage complex projects.</li>
<li>Excellent written, oral, interpersonal, intercultural communication and presentation skills</li>
<li>Proficiency with standard office technologies, including Microsoft 365, MS Word, Excel, electronic calendar, information sourcing, etc.</li>
</ol>
WORKING CONDITIONS:
<ol>
<li>Visual and hand usage of computer terminal and/or PC</li>
<li>Requires travel to Tennessee Board of Regents central offices, all campus locations and various teaching sites, and other areas for meetings and other job-related activities.</li>
<li>Normal sitting and movement in an office environment</li>
</ol>
TITLES SUPERVISED:&nbsp;&nbsp; 
<ol>
<li>Dean of Regional Services and Southern Campuses</li>
<li>Director of Workforce and Continuing Education</li>
<li>Coordinator College / High School Programs</li>
</ol>
This position is based at the Columbia, TN Campus.
Hiring Salary Range is:&nbsp; $97,670 - $126,960
About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a protected veteran, genetic information, or any other category protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501


      Vice President for Workforce and External Affairs
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Vice President of Communications
Employee Classification:&nbsp;Executive/Admin &amp; Managerial
Institution:&nbsp;Southwest Tennessee Community College
Department: Communications
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Vice President of Communications (VPC) is a full-time fiscal position reporting directly to the President of Southwest Tennessee Community College. As a member of the President’s senior staff, the VPC drives the strategic vision for all communications and marketing efforts to elevate the college's brand and support its mission of educational excellence. This role oversees the integrated Communications Division, managing strategic communications, marketing, and institutional advancement efforts. Key responsibilities will include leading departments such as media relations, grants, scholarships, public relations, web services, and video production. The VPC will develop and execute comprehensive communication strategies, enhance institutional visibility, and strengthen strategic messaging. Additionally, the VPC will provide oversight for the Office of Institutional Advancement and Resource Development, fostering relationships with donors, alumni, and community partners to advance the College's development goals. This role will also be responsible for crisis communication and stakeholder engagement to support the College’s overall strategic initiatives.
Job Duties
<ul>
<li>
Strategic Leadership and Management
<ul>
<li>Develop and oversee the execution of an integrated communications and marketing strategy aligned with the College’s mission and strategic priorities.</li>
<li>Lead brand management initiatives to strengthen public perception and institutional reputation.</li>
<li>Provide counsel to the President and senior staff on communication strategies and emerging trends.</li>
<li>Oversee the Office of Institutional Advancement and Resource Development and the Division of Strategic Communications and Marketing.</li>
<li>Build, develop, and manage a high-performing team of marketing and communications professionals, fostering an environment of trust, collaboration, transparency, and accountability.</li>
<li>Manage the communication budget, ensuring cost-effective strategies and resource allocation, and leverage data and market research to predict budget needs.</li>
<li>Supervise and provide leadership to departments including Grants, Scholarships, Public Relations, Web Services, Graphic Design and Print Services, and Video Production, ensuring alignment with the college's strategic objectives.</li>
</ul>
</li>
<li>
Communication Strategy and Operations
<ul>
<li>Craft and convey strategic messages effectively to various audiences, ensuring alignment with the College's mission and objectives.</li>
<li>Develop comprehensive communication plans that support institutional goals and enhance stakeholder engagement.</li>
<li>Oversee the creation and distribution of print, digital, and multimedia content to engage internal and external audiences.</li>
<li>Leverage modern communication tools and platforms, including content management systems, analytics tools, and multimedia production, to maximize outreach and engagement.</li>
<li>Stay abreast of emerging technologies and integrate them into the College's communication strategies.</li>
<li>Establish metrics and measurement plans to monitor the effectiveness of communications.</li>
<li>Facilitate transparent, timely communication across departments, ensuring consistent messaging.</li>
<li>Lead initiatives to enhance faculty and staff engagement through robust internal communication plans.</li>
</ul>
</li>
<li>
Public Relations, Marketing, and External Relations
<ul>
<li>Establish and maintain relationships with key media outlets and community stakeholders to promote institutional initiatives.</li>
<li>Manage crisis communication strategies and responses, acting as the primary point of contact during challenging situations.</li>
<li>Coordinate outreach campaigns to support student recruitment, retention, and alumni relations.</li>
<li>Drive innovative use of social media and emerging platforms to reach diverse demographics.</li>
<li>Serve as the College’s primary spokesperson for media relations and public inquiries, responding to news inquiries from media outlets and overseeing the design and production of comprehensive media elements, including platform determination, benchmarking, and audience identification, to shape the College’s image and messaging.</li>
<li>Develop, coordinate, and execute communications strategies for presidential media relations, including speech writing (research and drafting) for the President.</li>
<li>Manages content for social media accounts and oversees work performed on behalf of the President.</li>
</ul>
</li>
</ul>
Minimum Qualifications
<ul>
<li>Master's degree in Communications, Marketing, Public Relations, or a related field. 
</li>
<li>At least eight (8) years of progressive experience in communications, marketing, or public relations, with a minimum of five (5) years in a senior leadership role. 
</li>
<li>Proven expertise in strategic planning, brand management, and team leadership. 
</li>
<li>Exceptional written, verbal, and interpersonal communication skills to facilitate executive level decision making. 
</li>
<li>Experience with budget planning and management, business case development, project management, and organizational change practices. 
</li>
<li>A background screening will be required for the successful candidate.</li>
</ul>
Preferred Qualifications
<ul>
<li>At least ten (10) years of experience in communications management in higher education or nonprofit sectors, particularly alongside a president and/or senior leadership. 
</li>
<li>Experience in managing comprehensive branding campaigns that have measurably increased organizational visibility and engagement. 
</li>
<li>Established reputation and relationships with local, regional, and national media.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Experience working in journalism, marketing, public relations, or strategic communications. 
</li>
<li>Advanced judgement, analytical, and decision-making skills. 
</li>
<li>Expert knowledge and understanding of communications principles, concepts, practices, and technical requirements in print and broadcast news, online media, and media relations, and the roles, processes, and protocols of each platform. 
</li>
<li>Demonstrated ability to work independently with minimal supervision, deftly handle time-sensitive matters, meet strict deadlines, and accomplish high profile and sometimes confidential tasks. 
</li>
<li>Demonstrated experience interacting with a broad spectrum of leaders and community members, exercising diplomacy, good judgement, and discretion. 
</li>
<li>Proven ability to lead and inspire a diverse team of professionals, fostering a collaborative and innovative work environment 
</li>
<li>Demonstrated experience with office management communication software/tools, and social media management. 
</li>
<li>Exceptional ability to craft strategic messages tailored to diverse audiences across multiple platforms. 
</li>
<li>Proficiency with modern communication technologies, including social media management tools, content management systems, analytics software, and multimedia production tools. 
</li>
<li>Demonstrated experience in crisis communication and management, with the ability to lead the institution through complex situations while maintaining public trust and confidence.</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Vice President of Communications
    

Title: Assistant Director, High School Initiatives &amp; Dual Enrollment
POSITION SUMMARY The Assistant Director will serve as a leader within the Office of High School Initiatives and Dual Enrollment, providing strategic vision and direction for dual enrollment, Early College, and dual credit programs.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Develop, implement and manage dual enrollment programs in partnership with local high schools and higher education institutions. Develop, implement and manage Early College programs in partnership with local high schools and higher education institutions. Directly supervise the high school coordinator and Gear-Up grant manager. Manage academic progress of Early College students and recommend appropriate academic support opportunities. This includes tracking data and maintaining notes for each assigned student. Oversee the recruitment of new dual enrollment students, including coordination with school district partners and other College offices.
Develop and implement strategies to improve retention and academic success for both Early College and dual enrollment students. Oversee the department in the absence of the director. Develop marketing and outreach strategies to promote dual enrollment opportunities to students, parents and high school administrators. Conduct workshops, information sessions, and training for students, parents, and educators to explain the benefits and requirements of dual enrollment programs. Collect and analyze data on program outcomes, student performance and enrollment trends to support informed decision-making and drive continuous improvement.
Ensure compliance with state regulations, accreditation standards and institutional policies related to dual enrollment. Prepare reports and documentation for internal and external stakeholders, including grant applications, progress reports and evaluation summaries. Develop and maintain partnerships with local school districts, community organizations and other stakeholders to expand access to dual enrollment opportunities. Assist students, parents, high school advisors, principals and staff with the admissions process, including the dual enrollment grant.
REQUIRED QUALIFICATIONS Bachelor’s degree in a related field
Three (3) years of experience working in a higher education setting in student services, program coordination or a related role or coordinating early post-secondary opportunities.
PREFERRED QUALIFICATIONS Five (5) years of experience in dual enrollment programs, college readiness initiatives and/or secondary/postsecondary education systems.
Bilingual fluency in English and Arabic or Spanish is highly preferred
KNOWLEDGE, SKILLS AND ABILITIES Ability to work collaboratively with diverse stakeholders, including students, parents, educators and community partners. Proficiency in data analysis, report preparation and program evaluation. Strong problem-solving skills, with the ability to manage multiple tasks and meet deadlines. Familiarity with state and federal regulations related to dual enrollment and secondary/postsecondary education. Strong initiative and ability to work effectively both independently and in groups. Excellent organizational skills and multi-tasking skills. Proficiency in Microsoft Office Suite and student information systems. Demonstrated leadership ability. Ability to travel to partner high schools, community events and meetings as required. Occasional evening or weekend work may be necessary for events or outreach activities.
Open Until Filled: Yes
Rate of Pay: $47,798.00 - $59,748.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Assistant Director, High School Initiatives & Dual Enrollment
    

Title: Vice President of Academic Affairs
Job Summary
The Vice President of Academic Affairs reports to the President and serves as the chief academic officer of the college. The Vice President has primary responsibility for developing and implementing teaching and learning policy and program review and recommends changes focused on student success. The incumbent will provide vision, leadership, and overall administration for all credit courses and programs, academic support services, and off-campus centers. Critical components of this charge include ensuring accountability for student learning outcomes; encouraging and supervising academic innovation; overseeing faculty development initiatives; and leading in the strategic planning for, implementation of and continual review of all instructional programs.
Job Duties
<ul>
<li>Provide leadership, direction, and policy formation for the development and implementation of successful academic programs and services that are responsive to student, service area, and college needs. This includes program review and improvement, accreditation and self-evaluation, assessment of student learning, etc.</li>
<li>Oversee the operations of academic affairs and the operations of the campuses located in Jackson, Lexington, Savannah, and Trenton.</li>
<li>Provide leadership in fiscal management for the academic division, to include academic personnel decisions, budget development, and fiscal accountability.</li>
<li>Work collaboratively with staff at the Tennessee Board of Regents and administrators at JSCC in coordinating all academic policies, positions, assignments, academic offerings, academic calendars, and in initiating new programs.</li>
<li>Provide leadership for academic deans in assessing and responding to enrollment trends and issues, including implementation of strategies to improve student access, engagement, and success.</li>
<li>Support deans in the encouragement and improvement of teaching and learning.</li>
<li>Oversees processes that assess academic effectiveness, incorporates the principles and practices of curriculum development, evaluates student learning objectives, and improves student learning outcomes attainment.</li>
<li>Develop new academic programs that meet the current and emerging workforce needs.</li>
<li>Partner with TCAT and four-year institutions to develop and manage articulation agreements.</li>
<li>Supports alternative funding opportunities through effective grant development and attainment.</li>
<li>Actively participate in community-related organizations/associations.</li>
<li>Represent the President as needed.</li>
<li>Support the mission and values of the College.</li>
<li>Serves as a member of the Executive Leadership Team to assist the President in administrative leadership for the College.</li>
<li>Performs additional duties as assigned.</li>
</ul>
Minimum Qualifications
<ul>
<li>Earned doctorate degree (or degree in progress) from a regionally accredited institution</li>
<li>Minimum of three (3) years teaching experience in higher education</li>
<li>Minimum of five (5) years of progressively responsible administrative experiences in a leadership and/or senior leadership role in higher education</li>
<li>Three (3) years successful supervisory experience, including hiring and evaluating employees</li>
<li>Documented evidence of the following: leadership and interpersonal skills; ability to promote collegiality and build consensus; ability to promote and achieve a visionary set of goals for the college; ability to plan, direct, and evaluate a complex operation.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience at a multi-campus institution</li>
<li>Experience collaborating or engaging with industry, community, or government partners in connection with academic and/or workforce programming</li>
<li>An understanding and commitment to the open access policy and philosophy of the comprehensive community college</li>
<li>Experience with SACSCOC accreditation</li>
<li>Experience with academic program audits and specialized accreditation</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Ability to generate team cohesiveness and collaboration in a positive environment</li>
<li>Ability to effectively analyze data and inquiries, think critically, and make appropriate decisions</li>
<li>Effective organizational and time management skills</li>
<li>Ability to work as part of a team or work alone without close supervision.</li>
<li>Strong interpersonal skills 
</li>
</ul>
Pay Rate:&nbsp; $109,484 - $136,855 (Annual salary depending on eligible experience which is defined by the current compensation plan.)
Open Until Filled:&nbsp;Yes; for best consideration, apply by: 12/31/2024
Special Instructions to Applicants:
To be considered for this position, you must submit an application.&nbsp; Prior applications will not be used to fill this vacancy.&nbsp;&nbsp;
A completed satisfactory background check will be required before hire.&nbsp; &nbsp;&nbsp;


      Vice President of Academic Affairs
    

Title: Director, Student Billing and Account Services
POSITION SUMMARY The Director of Student Billing and Account Services leads and manages the department’s efforts to assess, collect, disburse and report student tuition and fees, including ensuring all student/nonstudent accounts are invoiced accurately and timely and funds are collected securely in accordance with any applicable policies, rules or regulations. The Director also serves as the Colleges liaison to its banking institution and is responsible for monitoring and reviewing all banking transactions.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Manages the day-to-day financial operations of the Office of Student Billing and Account Services. This includes administering the College’s cash management portfolio, currently over $50m in assets, overseeing cash management portfolio transactions, both on the cash management and accounting sides, for execution and entry into the College’s general ledger and maintaining an effective banking structure for the College. Supervises all supervisory and support staff in the Office of Student Billing and Account Services. Determines daily cash requirements, cash concentration, short-term cash investment and maintenance of appropriate cash flow. Administers security for online banking services, maintains bank account, including opening/closing accounts, maintaining signature cards, reviewing services, monitoring monthly bank analysis charges and maintaining documentation for all College bank accounts. Manages student accounts receivable rules and validation tables in the College’s Banner database, including overseeing the maintenance of detail code, third party contract, fee waiver and exemptions tables, setting up refund and fee assessment tables for each term, regular testing with campus stakeholders to ensure accurate tuition and fee assessments, coordinating drop dates for nonpayment with IT and other departments and coordinating registration activities with other departments as needed.
Monitors control settings and coordinates upgrading and management of the College’s cashiering software, TouchNet. This includes verifying feeds from cashiering software are received in the Banner system, deposits and reconciliations occur accurately, and timely and receipting functions are compliant with TBR, institution and Payment Card Industry data security standards. Oversees the accounts receivable function of the College, including reconciling and monitoring billing and collection processes for student tuition and fees, third-party scholarships and contracts and general, non-student receivables, auditing billing files and communicating with students and stakeholders regarding accounts receivable matters. Liaises with the College’s banking institution to complete daily banking transactions, authorize wire transfers, issue stop payment orders on checks, address forgeries and disputed bankcard charges, monitor bankcard transactions and verify bank charges for services rendered. Oversees reconciliation of bank statements, including operating, payroll and petty cash, reviews outstanding checks each month, ensuring those that are more than six months old are voided, and maintains, cancelled check files.
Reviews monthly bank statements to ensure entries are made for the Local Government Investment Pool, maintains records for customers/vendors who use the Automated Clearing House for payments, coordinates cash-related activities at extended campuses and monitors safe activity on a daily basis. Directs the overall cashiering function of the college by monitoring and reconciling student accounts, helping students resolve tuition/fee charges, updating and maintaining external publication/website information with regard to general cashier processes and those related to tuition/fees and generating and submitting 1098T forms to students and the IRS. Manages the disbursement of student refunds as a result of adjustments in tuition and fee charges or awards of local, state or federal financial aid dollars, ensuring funds are disbursed timely in accordance with applicable local, state or federal regulations. Performs fiscal year-end processes in Banner, including reconciling and coding entries to clear accounts and preparing year-end reports. Establishes and maintains a department culture of respect and accountability in interactions with other departments across the College.
REQUIRED QUALIFICATIONS Bachelor’s degree.
Five (5) years’ experience in accounting, business management, finance or related field.
Three (3) years’ leadership or supervisory experience.
PREFERRED QUALIFICATIONS Knowledge of Banner Finance system.
Prior experience in higher education or government accounting
KNOWLEDGE, SKILLS AND ABILITIES Effective communication skills, including the ability to express ideas clearly and concisely in both oral and written communication. Ability to understand and interpret College policies and procedures, Tennessee Board of Regents’ policies and applicable state and federal laws, rules and regulations. Knowledge of generally accepted accounting principles and their application. Confident in taking initiative, prioritizing workload and meeting deadlines. Detail oriented with proven analytical and organizational skills. Must have proven problem-solving ability and skills.
Open Until Filled: Yes
Rate of Pay: $63,619.00 - $79,524.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Director, Student Billing and Account Services
    

Title: Director, Welcome Center
POSITION SUMMARY The Director of the Welcome Center is responsible for overseeing the student enrollment experience at Nashville State’s student welcome center on the Whitebridge Road Campus and coordinating similar services on the College’s extended campuses throughout its service region.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides leadership, management and operational strategies to advance Welcome Center goals and initiatives. Supervises Welcome Center staff. Engages in both short and long-term planning for the delivery of student services, including establishing a process for continuously evaluating the student experience to evolve services and improve student satisfaction. Directs the delivery of new student orientation to students via in-person, virtual and online formats. Coordinates one-stop enrollment services for new students, including admissions, financial aid and career exploration and development.
Provides strategic direction, planning and oversight for functional operations of student recruitment and outreach, from initial student inquiries through application. Supports student outreach via the College’s Customer Relationship Management (CRM) software, continually assessing effectiveness and developing new strategies for more effective outreach. Plans and manages on-campus and off-campus recruiting, including high school recruiting events, and maintains appropriate relationships with area high schools and community partners to facilitate recruiting. Creates and manages the department budget.
Collaborates with other departments, such as financial aid, admissions and records and the student success center, ensure Welcome Center staff are trained on the most up-to-date information and processes. Plans, markets and communicates upcoming Welcome Center events. Manages student communication strategies and arranges sufficient staff to support communication delivery methods, including phone calls, mailings, emails, texts and web. Leads the redesign of policies, processes and practices to support staff knowledge, awareness and decision-making. Proactively seeks solutions to continuously improve efficiency and effectiveness of services.
REQUIRED QUALIFICATIONS Bachelor’s degree.
Five (5) years’ experience leading or coordinating services in a high school or college setting.
Three (3) years’ experience in a student services role in a higher education environment.
Prior management-level experience.
PREFERRED QUALIFICATIONS Master’s degree in higher education, management or leadership.
Experience with Ellucian/Banner student management system and Slate CRM.
Experience managing a college one-stop center for students.
General knowledge of financial aid programs.
Two (2) years’ experience in a financial aid or admissions office.
KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communication skills. Ability to establish and maintain effective working relationships. Ability to develop, interpret and utilize enrollment data reports.
Open Until Filled: Yes
Rate of Pay: $63,619 - $79,524 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.


      Director, Welcome Center
    

Southwest Tennessee Community College is a comprehensive, multicultural, public, open—access college. Southwest has 6 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.

We invite you to become a part of the Southwest Team!

Title: Faculty - Radiologic Technology (Program Director) 
Employee Classification:&nbsp;Faculty
Institution:&nbsp;Southwest Tennessee Community College
Department: Allied Health
Campus Location: STCC - Multiple Campus Locations
Job Summary
This is a full-time, academic, faculty term appointment in the Allied Health Department. The Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus as assigned. 
This is a full-time, academic, faculty term appointment in the Allied Health Department. The Instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned teaching duties during the day, evening, or weekend on any Southwest Tennessee Community College campus as assigned.
The program director must: 
<ul>
<li>Be responsible for the organization, administration, instruction, evaluation, continuous quality improvement, curriculum planning and development, faculty mentoring, directing other program faculty/staff, and general effectiveness of the program 
</li>
<li>Provide evidence that they participate in the budget preparation process 
</li>
<li>Engage in continuing professional development every 3 years 
</li>
<li>Be responsible for submitting required documents/documentation to maintain program accreditation, provides the program feedback on accreditation changes and makes recommendations for meeting required changes in timely manner 
</li>
<li>Have regular and consistent contact with students, faculty, and program personnel. 
</li>
</ul>
At a minimum, the related activities include instruction, instructional counseling, academic advising, serving on various committees, participating in local, state, regional, and national professional activities and organizations. 
Job Duties
<ul>
<li>Prepares and delivers lectures.</li>
<li>Coordinating clinical activities.</li>
<li>Compiles, administers, evaluates and grades students' class work, assignments, tests, and papers; and keep students informed about their progress through the prompt grading of papers and other work.</li>
<li>Maintains office hours for students seeking advice on class work, assignments, papers, and others.</li>
<li>Maintains accurate student attendance records, grades, and other required records.</li>
<li>Maintains current license/certification in profession.</li>
<li>Attends all faculty meetings, college assemblies, professional development and orientation activities, and other meetings as called by the President, Dean or Department Chair.</li>
<li>Keeps abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional conferences.</li>
<li>Participates in departmental and college committees; and provides outreach service to the community.</li>
<li>Advises and counsels students in academic and career fields.</li>
<li>Review and update curriculum, assessments, student learning outcomes, and program learning outcomes on a regular basis as per accreditation standards.</li>
<li>May perform other duties as assigned by the Department Head/Dean.</li>
</ul>
Minimum Qualifications
<ul>
<li>Baccalaureate degree required (BSRT preferred). 
</li>
<li>Progress towards a Master’s degree with completion in accordance with JRCERT accreditation requirement deadlines. 
</li>
<li>Two (2) years experience as an instructor preferred. 
</li>
<li>Has an American Registry of Radiologic Technologist Certification in Radiologic Technology. 
</li>
<li>Equivalent of three (3) years full-time experience in the professional discipline. 
</li>
<li>A background check will be required for the successful candidate.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<li>Knowledge of current teaching and learning strategies to facilitate student-centered learning; experience interacting successfully an ever-growing student population. 
</li>
<li>Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
</li>
<li>Skills in various computer software. 
</li>
<li>Ability to communicate information and ideas in writing so others will understand. 
</li>
</ul>
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
<ul>
<li>Resume</li>
<li>Cover letter</li>
<li>Unofficial Transcripts</li>
</ul>
A summary of our benefits can be found below:&nbsp;
<a href="https://www.southwest.tn.edu/hr/benefits-overview.php" target="_blank">https://www.southwest.tn.edu/hr/benefits-overview.php</a>
Incomplete applications will not be considered.
Southwest Tennessee Community College&nbsp;is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.


      Faculty - Radiologic Technology (Program Director)
    

VICE PRESIDENT OF FINANCE
Number of Openings:&nbsp;1
Employee Classification:&nbsp;Exempt, Executive
Institution:&nbsp;Cleveland State Community College
Department:&nbsp; Finance
Reports to: President
Campus Location:&nbsp;Cleveland, TN
Salary Range: $104,783 - $136,218
**Moving allowance available to qualified candidates in accordance with institutional guidelines.&nbsp;
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
JOB SUMMARY
The Vice President of Finance is responsible for budget and fiscal management and oversight of all business and finance functions.
The Vice President of Finance oversees/manages all critical functions of accounting, budget work, audit and cash management functions of Cleveland State Community College.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Serve as chief advisor to the college president and senior leadership of the college on all budgetary and financial/fiscal matters.</li>
<li>Work with the college president and senior leadership of the college to ensure fiscal resources of the college are deployed in the most strategic, effective, and efficient manner possible to continually enhance student learning, credential completion, economic mobility, and workforce contributions.</li>
<li>Manage and supervise administrative staff within the accounting services and business services departments.&nbsp;</li>
<li>Responsible for oversight of all functions within Finance which include: cashiering, accounts receivable, collections, inventory management, accounts payable, procurement, capital and operating budgeting, general ledger, grant accounting and reporting, investment and cash management.&nbsp;</li>
<li>Responsible for overseeing the month-end closing process and monthly financial statement preparation.</li>
<li>Responsible for overseeing the administration and coordination of the college annual budget. Involves tracking and documentation of processes and decisions.&nbsp;</li>
<li>Responsible for asset management.</li>
<li>Responsible for computerized accounting systems.&nbsp;</li>
<li>Responsible for monitoring and the adherence of financial legal requirements.</li>
<li>Coordinate the annual operating budget and the capital budget(s) preparation process.</li>
<li>Responsible for preparing financial projections and trend analysis.</li>
<li>Responsible for review and revision of the college's policies and procedures related to business and finance.</li>
<li>Responsible for monitoring of the vital signs for all financial aspects of the College.</li>
<li>Prepare reports and analysis of financial data as needed.</li>
<li>Responsible for overseeing the coordination and facilitation of training provided by the departments.</li>
<li>Prepare financial reports, surveys, state and federal reports as required.</li>
</ul>
<ul>
<li>Responsible for the coordination of the annual audit and oversight of the preparation of the work papers. Prepares the annual audit report.</li>
</ul>
<ul>
<li>Responsible for the oversight of internal controls within the college.</li>
<li>Serve on various committees to represent the Finance division of the college.</li>
<li>Responsible for strategic planning and coordination of work for the Finance division.</li>
<li>Working with senior administration, coordinate financial support to the Small Business Development Center as well as auxiliary service contractors that include the college bookstore and food service.</li>
<li>Responsible to monitor and review processes and procedures to comply with all regulatory requirements and changes.</li>
<li>Overall responsibility for the implementation of all finance related administrative systems.</li>
<li>Represent the Finance unit in the coordination and integration of plans and resources decisions of the finance division.</li>
<li>Oversee and implement initiatives to enhance employee skills, morale, performance and retention in the Finance division.</li>
<li>Performs additional duties as assigned.</li>
</ul>
NON-ESSENTIAL JOB FUNCTIONS
<ul>
<li>Promote, participate in and support college outreach, community engagement, and student recruitment and retention efforts.</li>
<li>Serve on various campus committees.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Knowledge of current accounting theories and practices involving auditing and budgeting procedures.</li>
<li>Knowledge of college, Tennessee Board of Regents, state and federal rules, regulations, procedures and accounting practices.</li>
<li>Knowledge of financial reporting requirements of GASB, AICPA, NACUBO and the State of Tennessee.</li>
<li>Strong verbal and written communication skills consistent with interpreting policies and procedures, providing clear and concise information, and compiling information into complete and accurate summaries and reports.</li>
<li>Interpersonal skills consistent with establishing and maintaining effective working relationships with other employees.</li>
<li>Ability to make decisions using sound judgment.</li>
</ul>
MINIMUM REQUIREMENTS / QUALIFICIATIONS
<ul>
<li>A minimum of a Bachelor’s degree in Accounting, Finance, Business Management, or related field from an accredited institution required.</li>
<li>Minimum of 8 years of accounting experience required including budget forecasting including the following:</li>
<ol>
<li>With at least 2 of the years working with GASB or in higher education/governmental accounting standards</li>
<li>With at least 3 of the years supervisory experience</li>
</ol>
</ul>
JOB LOCATION
The main campus of Cleveland State Community College is the primary workplace; however, some travel to off-campus instructional sites and Tennessee Board of Regents system headquarters may be required.&nbsp;
__________________________________________________________________________________________
Applicants may be subject to a background and credit check.
_________________________________________________________________________________
Cleveland State offers a comprehensive benefits package, including but not limited to the following:
Insurance: Health, Dental, Vision, Life, Disability (long and short term), FSA/HSA Wellness Incentive Program (if enrolled in health) Educational Assistance: Fee Waiver, Spouse/Dependent Discounts, Tuition Reimbursement Employee Assistance Program Longevity Pay Retirement Options: State of TN Pension (TCRS), 401a, 401k with $50 match, 403b, and 457 14 Paid Holidays/Year Sick and Annual Leave Sick Leave Bank State Employee Discount Program with over 900 merchants
If you are interested, click on the link to apply.&nbsp;
*This position is open until filled; however, applications can be assured full consideration if submitted by December 5, 2024.
__________________________________________________________________________________________
Human Resources Office Cleveland State Community College Telephone: 423-478-6203; FAX: 423-478-6257 email: <a href="mailto:mdarnell01@clevelandstatecc.edu" target="_blank">mdarnell01@clevelandstatecc.edu</a> website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
Cleveland State Community College does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by Cleveland State Community College.&nbsp;Cleveland State Community College's policy on nondiscrimination can be found at:&nbsp;
<a href="https://www.clevelandstatecc.edu/wp-content/uploads/2024/05/7_04_00_00-Discrimination-and-Harassment-2.pdf" target="_blank">https://www.clevelandstatecc.edu/wp-content/uploads/2024/05/7_04_00_00-…</a>


      Vice President of Finance
    

Title: Assistant Director of Technology Operations
POSITION SUMMARY The Assistant Director for Technology Operations is a technical leader and critical member of the Technology Services Division’s (TSD) leadership team, responsible for overseeing the College's technology infrastructure, systems and operations to ensure the efficient and secure delivery of technology services to students, faculty and staff. This assistant director will collaborate closely with various College departments to align technology initiatives with the institution's strategic goals and core values.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Oversee the design, implementation and maintenance of the College's technology infrastructure, including networks, data centers, user support services and telecommunications systems. Ensure the availability, reliability and scalability of technology resources to support teaching, learning, student success and administrative functions. Develop and maintain disaster recovery and business continuity plans to ensure the College’s technology can support institutional needs with minimal disruption to services. Collaborate with senior leadership to develop and execute technology strategies aligned with the College's mission, goals and core values, with specific emphasis on building an infrastructure that supports teaching, learning and working. Develop a deep understanding of the capabilities of the College’s current software and hardware environment. Assess the gap between current usage and potential capabilities and recommend ways to maximize existing resources.
Lead and manage a team of technology professionals, providing guidance, mentorship and performance feedback. Make strategic purchasing decisions and recommendations based on the fiscal constraints of the College, while balancing the competing necessities of maintaining existing critical systems and investing in new and innovative technology. Administer the budget in alignment with the strategic plan and fiscal constraints. Develop budget proposals, spend within approved limits and consider opportunities for budget synergy with other departments. Build partnerships across the Tennessee Board of Regents (TBR) system, including with central office staff and individuals performing similar work at other TBR institutions.
Lead TSD’s compliance efforts by maintaining continuous awareness of the policy environment in which the department operates, knowing that changes in that environment will result in continuous evolution of the department’s compliance requirements. Maintain the cyber incident response plan. Remain knowledgeable about latest innovations in technology relevant to the scope of the areas supervised. Cultivate a culture of continuous learning and improvement. Recommend ways that TSD can innovate in support of the mission, goals and core values of the College. Maintain awareness of all pending internal/external tickets, and investigate, respond and escalate tickets that exceed established service level agreements.
Oversee, lead and manage the work of third-party contractors providing technology services to the College. Evaluate and understand technical problems in the context of the College’s overall priorities. Collaborate with academic and administrative departments to understand their technology needs and priorities. Translate technical issues for non-technical audiences. Communicate about planned and unplanned outages in non-technical language and in nearly real-time. Model excellent customer service and continually develop and improve customer service skills of subordinate employees. Foster a collaborative work environment that promotes innovation and continuous improvement. Promote professional development for TSD staff that is explicitly connected to the College's mission, goals and core values.
REQUIRED QUALIFICATIONS Bachelor’s degree
Three (3) years’ experience as either a system administrator or a network administrator
At least two (2) years’ experience managing direct reports
PREFERRED QUALIFICATIONS Prior management of a large team
Three (3) years’ combined experience as both a system and network administrator
KNOWLEDGE, SKILLS AND ABILITIES Ability to work collaboratively with a wide range of faculty, staff and students. Ability to establish and maintain an atmosphere of respect, responsibility, and responsiveness among supervised staff, including in their interactions with other departments within the College. Effective communication skills, including the ability to express ideas clearly and concisely in both oral and written communication. Ability to implement a root cause analysis approach to problem-solving among direct reports to identify underlying causes of ongoing technical problems and to use the information gleaned to drive targeted improvements. Must be able to work independently, demonstrate initiative and make substantive decisions quickly. Ability to learn and apply new information via routine collaboration with functional area leadership. Ability to serve as the first point of contact for technology-related emergencies 24/7.
Open Until Filled: Yes
Rate of Pay: $69,982.00 - $87,480.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.
Nashville State offers flexible work arrangements for positions that qualify.

30 Leadership / Executive Board Jobs in Tennessee