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Initial Posting Date: 03/11/2025Application Deadline:03/18/2025Agency:Oregon Health AuthoritySalary Range:$7,353 - $10,827Position Type:EmployeePosition Title:Behavioral Health Investments Team Lead (Operations &amp; Policy Analyst 4)Job Description:OregonHealth Authority is seeking a Behavioral Health Investments (BHI) Team Lead to be thesenior policy advisor to management on the outcomes, challenges andimprovements needed in the areas of increasing statewide capacity of beds forlicensed residential treatment facilities and homes, and supportive housing units,for individuals experiencing Serious and Persistent Mental Illness (SPMI) andSubstance Use Disorders (SUD).In this position, you will lead in the investment of capital development with communitybased organizations throughout Oregon, for increasing statewide capacity of bedsfor licensed residential treatment facilities and homes, and supportive housingunits, for individuals SPMI and/or SUD, the BHI Team Lead isresponsible for drafting legislative proposals, analyzing bills, and proposingamendments to pending bills. Additionally, the BHI Team Lead analyzes systems’ functions and applies state policy andprocedures to system functioning.&nbsp;You will also conduct comprehensive research andplans accordingly for operational improvement projects. This includescollaborating with managers/leaders from varying external agencies and withinOHA on planning and managing projects, and on legislative and policy changes.You will also be responsible for analyzing qualitative and quantitative data inmeasuring the effectiveness and timeliness of administrative and technicalprograms.Thisposition:Collectsandevaluatesdatafromproviderstodetermineeffectivenessof programs in meeting established outcomes of housing programs in relationtoincreasing behavioral health housingacross the state.Evaluates policy issues and develops policy, rule, and legislative proposalstoachievehousingprogramobjectivesincompliancewithstate and federal regulations.Proposesoperationalimprovements,metrics,andincentivestoimprove provider services for the coordination and ongoing oversight of OHA housing development initiatives.OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.&nbsp;This is a full-time, permanent position and is considered management service and not represented by a union.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.<ul><li>We offer exceptional medical, vision and dentalbenefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a></li></ul><ul><li>Paid Leave Days:</li></ul><ul><li>11 paid holidays each year</li></ul><ul><li>3 additional paid "Personal Business Days" each year</li></ul><ul><li>8 hours of paid sick leave accumulated every month</li></ul><ul><li>Progressive vacation leave accrual with increases every 5 years</li></ul><ul><li>Pension and retirement programs</li></ul><ul><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li></ul><ul><li>Click here to learn more about State of Oregon benefits.</li></ul>Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, we do meet in-person 1-3 times per quarter at our primary office location in Salem, Oregon. Work location can be changed at any time at the discretion of the hiring manager. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience and education equivalent to eight yearsprofessional-level evaluative, analytical and planning work.Example: A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and five years professional-level evaluative, analytical and planning work.Desired Attributes<ul><li>Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities.</li></ul><ul><li>Extensive knowledge of behavioral health care administration, behavioral health public policy, and public health principles and specific understanding of the cross section between substance use disorder, community corrections and systemic racism.</li></ul><ul><li>Expertise in trauma-informed care and peer delivered services.</li></ul><ul><li>Experience with community housing development.&nbsp;</li></ul><ul><li>Experience, knowledge, and understanding of Grant Administration, principles and practices of budgeting, and accounting.</li></ul><ul><li>Experience with the legislative process.</li></ul><ul><li>Skill in providing expert level technical assistance.</li></ul><ul><li>Demonstrated skill in effective oral and written communication, including public speaking and presentation, and writing and analyzing reports.</li></ul><ul><li>Skill in analyzing complex statewide systems, identifying problems, generating alternatives, building consensus, and implementing solutions.&nbsp;</li></ul><ul><li>Experience with program development, implementation, and evaluation.&nbsp;</li></ul><ul><li>Experience developing, implementing policies and programs that promote equity and inclusion and reduce disparities, and advance state and community-based programs on initiatives that promote equity and reduce disparities.</li></ul><ul><li>Demonstrated ability to collaboratively problem-solve and communicate effectively with a wide range of people.</li></ul><ul><li>Experience providing organizational leadership to support inter-and cross-agency collaboration.</li></ul><ul><li>Experience in leadership, and project management.</li></ul>How to apply:<ul><li>Complete the online application</li></ul><ul><li>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement.</li></ul><ul><li>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie MitchellatVoice: [503-979-7679] (TTY 711)or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users&nbsp; may dial 711 or 1-800-735-2900.&nbsp;For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.&nbsp;</li></ul><ul><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li></ul><ul><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li></ul><ul><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.&nbsp;</li></ul><ul><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li></ul><ul><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.&nbsp;</li></ul><ul><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li></ul><ul><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.&nbsp;The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Oregon Health Authority

Behavioral Health Investments Team Lead (Operations & Policy Analyst 4)

Initial Posting Date: 03/11/2025Application Deadline:03/23/2025Agency:Oregon Health AuthoritySalary Range:$6,123 - $9,409Position Type:EmployeePosition Title:Measure 110 Regional BHRN Analyst (Operations &amp; Policy Analyst 3)Job Description:The Behavioral Health Division (BHD) is seekingtwo skilled and dedicated grant administratorsfor the grant agreements awarded by the Measure 110 Oversight and Accountability Council for the purposes of creating the Behavioral Health Resource Networks (BHRNs), Oregon’s new statewide substance use&nbsp;recovery system.What you will do!<ul><li>Grant/Contract Oversight (40%): Administer and monitor various Measure 110 grant agreements, ensuring compliance and validation of grantee expenditures by performing. These duties include facilitating meetings; draft, update, and maintain documentation, work with OHA leadership and key partners, develop procurement strategies and schedules.</li></ul><ul><li>Project Management (20%): Plan, organize, and execute operational improvement projects and research studies for the Measure 110 Behavioral Health Resource Networks program.Identify and mitigate potential risks, collaborating with local BHRNs to enhance access to addiction treatment and recovery services.Monitor and track project deliverables, budgets, and performance, ensuring alignment with program goals.</li></ul><ul><li>Operational Research &amp; Evaluation and Policy Analysis &amp; Development (25%): Evaluate the effectiveness of the Measure 110 Program and BHRNs.Research trends to develop new information, evaluate findings, and propose legislative changes,policy implementation or changes,and operational changes to improve program effectiveness.Lead strategic planning initiatives and foster continuous organizational improvement.Work with external agencies and community partners to gain support for policy initiatives.</li></ul><ul><li>Training and Technical Assistance (10%): Provide training, materials, and technical assistance on best practices related to BHRNs and the Measure 110 Program.Serve as a technical advisor for the necessary tools and resources.</li></ul>OHA values service excellence, leadership, integrity, health equity and partnership and has a strategic goal to end all health inequities by 2030.The OHA mission is helping people and communities achieve optimum physical, mental, and social well-being through partnership, prevention and access to quality, affordable health care. OHA’s work is organized into three broad goals: Improve the lifelong health of all Oregonians, increase the quality, reliability, and availability of care for all Oregonians and lower or contain the cost of care so it is affordable to everyone.&nbsp;This is a full-time, permanent position and is represented by a union, SEIU Human Services.What's in it for you? Oregon Health Authority is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace.&nbsp;<ul><li>We offer exceptional medical, vision and dentalbenefits packages for you and your qualified family members, with very low monthly out-of-pocket costs. Try this free virtual benefits counselor by clicking here: <a href="https://www.oregon.gov/oha/pebb/pages/alex.aspx" target="_blank">https://www.oregon.gov/oha/pebb/pages/alex.aspx</a></li></ul><ul><li>Paid Leave Days:</li></ul><ul><li>11 paid holidays each year</li></ul><ul><li>3 additional paid "Personal Business Days" each year</li></ul><ul><li>8 hours of paid sick leave accumulated every month</li></ul><ul><li>Progressive vacation leave accrual with increases every 5 years</li></ul><ul><li>Pension and retirement programs</li></ul><ul><li>Optional benefits include short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.</li></ul><ul><li>Click here to learn more about State of Oregon benefits.</li></ul>Most of this work may be conducted remotely at an alternate worksite with full access to the needed operating systems and technology. However, there are times (semi-annually) that the work will need to be conducted at field work to a specific location may be necessary. Work location can be changed at any time at the discretion of the hiring manager. OHA values health equity, service excellence, integrity, leadership, partnership, innovation and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision and core values.WHAT WE ARE LOOKING FOR:Minimum QualificationsAny combination of experience and education equivalent to seven years of professional-level evaluative, analytical and planning work.Example:A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.Desired Attributes<ul><li>Experience in advancing health equity, addressing systemic health inequities and collaborating with diverse communities most harmed by social injustice and health inequities, with ability to use a trauma informed lens in interactions with community members, community partners, and grantees.</li></ul><ul><li>Knowledge and skills related to contract and grant administration. (essential)</li></ul><ul><li>Experience developing, implementing policies and programs at the community, state, and/or national level that promote equity and inclusion and address systemic health disparities, with an emphasis on integrating the voice of consumers with lived experience.</li></ul><ul><li>Experience and knowledge of Oregon's Behavioral Health System and relational landscape of keypartners, providers, community based organizations, and advocacy groups such as Oregon Health Plan/MedicaidAdministration in Oregon, and experience in working with Community Mental Health Programs, Behavioral Health Service Providers, Coordinated Care Organizations or other managed care entities and their leadership to guide operations and policies.</li></ul><ul><li>Experience with conflict resolution and consensus building.</li></ul><ul><li>Understanding of the impact of the War on Drugs on the community and lived experience of these and other areas of diversity is valued and recognized as a desiredqualification for this position.</li></ul><ul><li>Experience with and understating of quality improvement methodologies and metrics, providing organizational leadership, and project management to make gap analysis and recommendations</li></ul><ul><li>Strong communication skills, oral and written, to lead/facilitate meetings and discussions, provide technical assistance, explain concepts and reportsregardinghealth care analytics, measurement, and/or programevaluation.</li></ul>How to apply:<ul><li>Complete the online application</li></ul><ul><li>Attach a Cover Letter, no more than 2 pages, specifically focused on your qualifications for this position as identified in the Desired Attributes section of this announcement. (Required)</li></ul><ul><li>Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Update professional, educational, voluntary, and personal experience on your resume. Your application materials will be used to determine salary based on a pay equity assessment.&nbsp; For further information, please visit the Pay Equity Projecthomepage.</li></ul>Questions/Need Help?If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Stephanie MitchellatVoice: [503-979-7679] (TTY 711)or Email: <a href="mailto:stephanie.d.mitchell@oha.oregon.gov" target="_blank">stephanie.d.mitchell@oha.oregon.gov</a>.TTY users&nbsp; may dial 711 or 1-800-735-2900.&nbsp;For Workday technical support dial 1-855-524-5627.Additional Information<ul><li>Please monitor your Workday account, as all communication will be sent to your Workday account. You must have a valid e-mail address to apply.&nbsp;</li></ul><ul><li>Candidates gathered from this job announcement may be used to fill future vacancies.</li></ul><ul><li>If you are a veteran, you may receive preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, we will ask you for your documents later in the process.</li></ul><ul><li>Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States.&nbsp; OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.</li></ul><ul><li>If you are offered employment, the offer will be contingent upon the outcome of an abuse check, criminal records check and driving records check, and the information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.</li></ul><ul><li>Please only attach documents that are related to the position. Additional documents that are attached will not be reviewed.&nbsp;</li></ul><ul><li>Attention current State of Oregon employees: To apply for posted positions, please close this window and log into your Workday account and apply through the Career worklet.</li></ul><ul><li>Applicant Help and Support webpage </li></ul>The Oregon Health Authority is committed to fair employment practices and non-discrimination, including pay equity for all employees. We do not discriminate on the basis of protected class (race, sex, veteran status, disability, age, color, religion, national origin, marital status, sexual orientation) in the payment of wages or screen applicants on the basis of their current or past compensation. We determine salary by completing a review of your application materials to evaluate your related education, experience, and training for this position.&nbsp;The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity and anti-racism.

Measure 110 Regional BHRN Analyst (Operations & Policy Analyst 3)

Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.Pay Range$80,200.00-$110,300.00 AnnualThis is the base salary pay range that an applicant can expect to make upon hire. &nbsp; Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.&nbsp;The purpose of the Production Supervisor's role is to supervise the day-to-day activities of an hourly production team for a single product line to ensure manufacturing operations run according to established production specifications and schedules; volume, cost and wastage targets; and quality standards. The supervisor will coordinate training, enforce safety guidelines, and interface with other departments in support of production.Your Day to Day:<ul><li>Supervise, train, and provide direction to production team</li><li>Plan and schedule the utilization of equipment and maintain maximum productivity levels</li><li>Investigate root causes/issues that are related to scrap, process excursions, quality complaints and/or fire investigations</li><li>Ensure production team understands/complies with established operating systems in safety, environmental, quality and process controls and the company's overall policies</li><li>Utilize key operating indicators for control of product cost, material usage, machine downtime, expenditure control and other shift functions</li><li>Accurately submit hours worked to payroll for all production employees in a timely manner</li><li>Transmit production performance statistics/concerns to Production Shift Leaders, Maintenance, and Superintendent and make recommendations for improvement</li><li>Prepare labor, material and equipment usage reports</li><li>May be required to perform other related duties as assigned</li></ul>What You Bring to the Team:<ul><li>High School diploma with a minimum of 3 years of operational leadership experience in a manufacturing environment</li><li>Demonstrated knowledge and understanding of production processes</li><li>Strong aptitude for learning and understanding company policies</li><li>Solid understanding of OSHA regulations</li><li>Strong interpersonal, verbal, and written communication skills</li><li>Proficient in Microsoft Word, Excel, Outlook</li><li>Working knowledge of SAP or ERP systems</li><li>Strong leadership skills</li><li>Ability to work independently and in a team environment</li><li>Manages a staff of X hourly employees, sets direction and deploys resources. Responsible for performance evaluations, pay reviews, hiring and terminating.</li><li>Work environment is typical of a manufacturing facility; may be exposed to environmental conditions of cold, heat, high noise levels, moving mechanical parts, heights, dust/mist/gas/fumes, extensive walking or climbing, etc.</li><li>Minimal travel required (0 - 10 days per year)</li><li>May be required to lift, carry, push or pull up to and including 50 pounds.</li></ul>Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.Diversity &amp; Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&amp;I council is composed of employees from locations across North American &amp; Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&amp;I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity &amp; inclusion initiatives on JM’s Career page.Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Johns Manville

Production Supervisor

The Value You Deliver The Operations Associate role acts as the central point of contact for Workplace Consulting on incoming requests from all levels of associates. The primary responsibility will be to help support, triage, or respond to a broad range of requests coming from other associates within Workplace Consulting. In this role, no workday is ever the exact same. As our business needs or internal infrastructure evolves, the role and responsibilities may evolve as well. Day-to-Day Management of Incoming Requests&nbsp;– Support the day-to-day requests in the WC Operations queue in a timely and professional manner. This includes ensuring processes, best practices, procedures are properly followed, and to triage certain requests to other team members where applicable.Data Maintenance and Support&nbsp;– Provide assistance with associate timesheets, login errors, schedule requests, etc. Receive and respond to data updates and maintenance in OpenAir (our timekeeping platform), Outlook and Salesforce, such as creating, changing, or removing of associate, client, and project details. Reliable data is critical to our business to ensure highest quality project and people management and financial reporting. This may include batch updates and special projects.Troubleshooting and Research&nbsp;– Support WC Operations in researching and finding answers for the unknowns by collaborating with other Fidelity internal business partners and helping to support new initiatives that aim to improve quality, efficiency, and processes. This may include working with other team members to establish new standards by updating existing processes, best practices, procedures for future reference, and/or to determine whether issues should be re-routed or escalated.The Expertise and Skills You Bring&nbsp;&nbsp; <ul><li>A college degree or related work experience.</li><li>2-3 years of experience in a professional office environment.</li><li>Excellent writing, communication, and organizational skills with strong attention to detail.</li><li>Proficient with Microsoft Office Suite with the aptitude to learn new skills quickly.</li><li>Experience with OpenAir (an Oracle NetSuite software) or Salesforce preferred but not required.</li><li>Effective time management skills, with ability to prioritize and balance multiple tasks simultaneously and timely follow up.</li><li>Have a polished calm demeanor and professionalism to be proactive and collaborative with associates across all levels on escalated issues; as well as the ability to maintain a high level of confidentiality.</li><li>A self-starter, able to work&nbsp;independently with a strong sense of ownership, involvement, and resolve.&nbsp;Comfort in seeking clarification or resolution when asked to assist with unknowns, problem solving or troubleshooting issues.</li><li>A flexible teammate, willing to get involved and assist the work of the larger team across a variety of other duties, including backing-up peers.&nbsp;</li></ul>The Team&nbsp; As a member of the Core Operations team in Fidelity Workplace Consulting (FWC), you will provide operational support to the service delivery and project teams which comprise of all levels of management on a multitude of internal office issues. FWC consists of over 600 consulting professionals with offices across 12 major cities who help clients stay competitive, innovate on strategic solutions, and solve problems ranging from benefits design, strategy, funding, communication and delivery to talent management and people analytics. All our consultants have billable hourly rates with productivity targets. You will be a key team member of a small support team who assists our consultants with issues and resolution to reduce the amount of time spent on non-billable research and problem resolution.About Fidelity Workplace Consulting Workplace Consulting is responsible for bringing innovative solutions and products to our clients. We help employers assess and improve the effectiveness of their benefit and rewards programs, engage employees, and design and implement successful workforce and planning strategies that deliver measurable return on investment.&nbsp;As the workplace landscape evolves, so do we. We help clients solve complex (or simple) workplace problems.&nbsp; <ul><li>We look to provide clients with a unique perspective to their situation by offering comprehensive solutions leveraging exclusive intelligence from the clients and participants we serve.</li><li>We strive to expand on the trusted and proven relationships which helps to understand a client’s history, goals and challenges while reducing the time and effort to achieve desired results.????</li></ul> We can provide a better return on the client’s benefits investment where our implemented solutions will provide a state of continuous improvement and affordability to drive value for them and their participants. One of our key essential leadership principles that we all strive for every day is customer obsessed.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Operations Associate

<h4>Brokerage Operations Representative</h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Brokerage Operations Representative to work in Jersey City, NJ. The hours of operation for this role is 8:30 AM ET – 5:30 PM ET. The hourly pay rate range for this position is $25.00&nbsp;per hour. &nbsp; Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.How Your Work Impacts the Organization The OSG Treasury provides cash management and banking products, operations, and advisory services in support of the various lines of business within Fidelity Institutional (FI). FI provides products, solutions and services to banks, broker/dealers, registered investment advisors, family offices and other financial intermediaries to meet their brokerage, operations, risk, and technology needs.The Expertise We’re Looking For<ul><li>Bachelor’s degree or equivalent work experience </li><li>Treasury/Banking operations and customer service experience </li></ul>The Purpose of Your Role As a Brokerage Operations Representative you will work in Fidelity’s Operations and Services Group (OSG), within the Treasury Department, the Banking Services division which supports timely and accurate Money Movement-related transaction processing while adhering to policy, procedures, and regulatory guidelines.The Skills You Bring<ul><li>Working knowledge of industry recognized reconciliation applications </li><li>Strong written, verbal, and interpersonal communication skills </li><li>Ability to work independently and in a team setting </li><li>Strong time management skills </li><li>Proficient with Microsoft Office applications </li><li>Ability to work overtime, if needed </li></ul>The Value You Deliver<ul><li>Review and resolves incoming Bill Payment inquires and claims in a timely manner </li><li>Provide back-office support including check writing and ACH direct deposit exception processing </li><li>Print and reconcile Check Disbursements for mailing </li><li>Produce and distribute accurate monthly metrics for Banking Service department </li><li>Build and manage relationships with internal and external business partners </li><li>Deliver best in class customer service to our external clients </li></ul>Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. &nbsp;<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Brokerage Operations Representative

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;.<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic:&nbsp; Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp; How will I know if I am successful?</h2>The performance of a Sales Manager is measured by achieving:<ul><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven success in auto retail sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Sales Managers have a few options for career growth and development after success in&nbsp;this role.&nbsp; Opportunities may include:<ul><li>Used Vehicle Manager</li><li>- Financial Services Director</li></ul>Compensation: $4,800 - $17,941 Monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Manager Retail

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key..With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Compensation: $2,858 - $8,700 Monthly<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As an F&amp;I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders. We represent 36 brands in 16 states, so there’s always opportunity to grow your career as an F&amp;I Manager and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you. &nbsp; Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>What are the requirements for the F&amp;I Manager?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li></ul><h2>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Finance Manager - Used

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Skilled Technician is measured by achieving:</li><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job</h2><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</li><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Skilled Technician Used Cars - Honda 385

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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