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<dt><h4>Description</h4></dt>Pay Grade: HConnect passion with purpose.&nbsp;The Fulton County Board of Health provides a variety of services that help protect residents from health threats, increase access to health services to improve health outcomes and provide information that assists Fulton County citizens in living healthier lives. &nbsp;The agency is seeking a highly qualified candidate for the position of Customer Service Rep 3&nbsp;within the&nbsp;Fulton County Board of Health&nbsp;in the&nbsp;Women, Infants, &amp; Children Division.This is a grant funded position.Standard Benefits for FULL Time Salaried Employees&nbsp;In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, training opportunities, health insurance, employee retirement plan, deferred compensation, 13 paid holidays, vacation &amp; sick leave, dental, vision, long term care, and life insurance. &nbsp;&nbsp;<a href="http://www.fultoncountyboh.com" target="_blank">www.fultoncountyboh.com</a><dt><h4>Job Responsibilities</h4></dt>Under broad supervision, works and communicates with the general public, internal customers and/or external customers to provide information and recommendations targeted to meet customer expectations. Resolves complicated issues involving customer service and/or researches governing policies, procedures or laws to respond to clients or visitors. <ul><li>Determines income and categorical eligibility for the WIC program for all WIC applicants in accordance with the polices and procedures for GA WIC.&nbsp;</li><li>Conducts eligibility interviews for GA WIC and collects income and residency proof for applicants and uploads supporting documents into document imaging system.&nbsp;</li><li>Provides clients with WIC program Rights and Obligations.</li><li>Acts as clinic liaison between clinic and management staff.&nbsp;</li><li>Assigns daily duties to other staff in multi-CSR clinic.</li><li>Assesses various monthly reports and assigns processing of reports by staff.&nbsp;</li><li>Closes and opens daily WIC schedule as needed.</li></ul><dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and three (3) years of experience in a customer service setting communicating information;&nbsp; or&nbsp; two (2) years of experience required at the lower level Customer Svc Rep 2 (GST121). Preferred Qualifications 3 years of experience working in the Women, Infants and Children (WIC) program at lower level Customer Representative Representative<dt><h4>Additional Information</h4></dt>Employment Information&nbsp; &nbsp; &nbsp;Current State employees are subject to State Personnel Board rules regarding salary. &nbsp; &nbsp;&nbsp;Fulton County Board of Health accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. Fulton County Board of Health will contact educational institutions to verify degree, diploma, licensure, etc. &nbsp;&nbsp;The candidate selected for this position will be subject to pre-employment drug screening and a criminal background check/fingerprinting and reference checks.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp;As an employee of Fulton County Board of Health, in the event of an identified emergency, you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. &nbsp;If you require accommodations under the American Disability Act (ADA), email the request by the closing date of this announcement to: <a href="mailto:fcboh.hr@dph.ga.gov" target="_blank">fcboh.hr@dph.ga.gov</a>&nbsp; &nbsp; &nbsp;Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process. Applicants who are not selected will not receive a notification. &nbsp; &nbsp;Performance Aptitudes:&nbsp; Data Utilization: Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies, and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles. Human Interaction: Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels. Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions. Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory, and/or design data and information. Mathematical Aptitude: Requires the ability to perform moderately complex algebraic and geometric operations; ability to utilize principles of basic probability and statistical inference. Functional Reasoning: Requires the ability to apply principles of logical or synthesis functions; deal with concrete and abstract variables; and analyze major problems that require complex planning for interrelated activities that can span one or several work units. Situational Reasoning: Requires the ability to exercise judgment, decisiveness, and creativity in critical and/or unexpected situations involving moderate risk to the organization. &nbsp; *District 3-2 is an Equal Opportunity Employer*&nbsp; &nbsp; &nbsp; The State will not unlawfully consider an applicant’s race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected categories when making selections.&nbsp;&nbsp;&nbsp; &nbsp; This position is subject to close at any time once a satisfactory applicant pool has been identified.Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Customer Service Rep 3 - WIC

<dt><h4>Description</h4></dt>Pay Grade: M Click HERE for Video Who we are.&nbsp;We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.&nbsp; What we offer.&nbsp;As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul> As a&nbsp;Financial and Business Coordinator&nbsp;within the Division of Epidemiology at the Georgia Department of Public Health,&nbsp;you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways. <dt><h4>Job Responsibilities</h4></dt><ul><li>Gathers, verifies, and consolidates a variety of budget/financial data to be used in the formulation of spreadsheets and presentations.&nbsp;</li><li>Researches, verifies, and revises budget/program data, as required, for correct budget/program submission and execution.&nbsp;</li><li>Provide support for various contract-related activities: implementation of procedures, budgets, and tracking invoices/payments.</li><li>Prioritizing grant applications and collaborating with program leadership, staff, and other subject matter experts to ensure alignment of funding opportunities with strategic priorities.</li><li>Assists staff in preparation of grant applications and proposals: prepares grant applications in accordance with regulations, policies, and procedures; interprets, explains, applies, and ensures compliance with guidelines of granting agents and with all applicable laws, ordinances, rules, regulations, standards, policies, and procedures; submits grant applications, and quarterly and annual progress reports.</li><li>Will support budget development, assist with monitoring budget expenditures for grant compliance; maintain accurate and complete grant files; perform grant related special projects and periodic program monitoring; coordinate with other departments on grant close-out procedures.&nbsp;</li><li>Maintains a strong knowledge of all program areas within the Division.&nbsp;</li></ul><dt><h4>Minimum Qualifications</h4></dt>Associate degree in communication, English, or public relations from an accredited college or university and four (4) years of experience related to area of assignment;&nbsp; or&nbsp; One (1) year of experience required at the lower level Busi Support Analyst 3 (GSP132).&nbsp; Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year Preferred Qualifications: <ul><li>Experience in PeopleSoft Financials and Team Georgia Marketplace.&nbsp;</li><li>Experience in contracts, contract amendments and renewals.&nbsp;</li><li>Proficiency in Excel.</li></ul><dt><h4>Additional Information</h4></dt>Georgia Department of Public Health Commissioner and &nbsp;leaders encourages all employees to engage in regular activities and to make lifestyle choices that promote health and well-being. The use of &nbsp;breaks during the workday is authorized to support this philosophy and assist employees in meeting their goals. &nbsp;A maximum of 30 minutes in a given workday may be used to engage in physical activities, generally in the form of two 15-minute breaks or one 30-minute break. Employment Information Current State employees are subject to State Personnel Board rules regarding salary. DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc. The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check. As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department. If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: <a href="mailto:DPH-HR@dph.ga.gov" target="_blank">DPH-HR@dph.ga.gov</a>. DPH is an Equal Opportunity Employer Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified.

Financial and Business Coordinator

<dt><h4>Description</h4></dt>We are Accepting Applications for the Following Position: Clinical Nurse Coordinator (10146) &nbsp;Founded in the 1920s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protect, promote and improve the health and well-being of all DeKalb County residents.&nbsp; Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com. LOCATION:&nbsp;East Health Center DIVISION/DEPARTMENT: Clinical Services SALARY INFORMATION:&nbsp;&nbsp;$84,477.37Annually / Pay Grade O / Job Code HCM031 EXCEPTIONAL BENEFITS INCLUDE:<ul><li>13 Paid Holidays</li><li>3 Weeks Annual Leave</li><li>3 Weeks Sick Leave</li><li>Flexible Schedules within our core working hours of M-F 8:15am-5pm</li><li>Pension Plan</li><li>Employer 401K Match</li><li>Payroll Deductible Health Benefits</li><li>Payroll Deductible Flex Benefits</li><li>Flexible Spending Accounts</li><li>Worksite Wellness</li><li>Diverse Workforce</li><li>Opportunities for Growth</li><li>Hybrid teleworking option&nbsp;for &nbsp;eligible positions after probation</li></ul><dt><h4>Job Responsibilities</h4></dt>Supervises, guides, and/or instructs the work assignments of subordinate staff. Provides technical assistance and training within a public health nursing care specialty. Plans, implements, and supervises a specialty nursing program. Evaluates programs for compliance with state and/or federal guidelines. Assesses needs of target population. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Monitors, assesses and evaluates program to determine compliance with state and/or federal guidelines and progress in meeting established goals.•&nbsp; &nbsp; &nbsp; &nbsp;Compiles reports of findings and submits in appropriate format.•&nbsp; &nbsp; &nbsp; &nbsp;Provides technical assistance and advice to develop, implement, and improve programs related to nursing specialty.•&nbsp; &nbsp; &nbsp; &nbsp;Plans, coordinates, and implements educational and training programs within the nursing specialty.•&nbsp; &nbsp; &nbsp; &nbsp;Coordinates program with other state or county health care providers/organizations to promote optimal implementation of program services.•&nbsp; &nbsp; &nbsp; &nbsp;Develops long- and short-term objectives and plans for the program.•&nbsp; &nbsp; &nbsp; &nbsp;Develops policies, procedures, protocols, and guidelines for the program.•&nbsp; &nbsp; &nbsp; &nbsp;Reviews and interprets state and federal regulations related to the program.•&nbsp; &nbsp; &nbsp; &nbsp;Determines and/or develops communication plans for field staff.•&nbsp; &nbsp; &nbsp; &nbsp;Research and recommend best practices.•&nbsp; &nbsp; &nbsp; &nbsp;Assists fiscal officers with budget preparation and monitoring.•&nbsp; &nbsp; &nbsp; &nbsp;Research, prepare, and submit grant applications.• &nbsp; &nbsp; &nbsp; Supervises and plans work of assigned staff.<dt><h4>Minimum Qualifications</h4></dt>Master's degree in nursing, public health, or related field from an accredited college or university AND Four years of nursing experience AND current Georgia Registered Professional Nurse license AND CPR certification OR Bachelor's degree in nursing from an accredited college or university AND Six years of nursing experience AND current Georgia Professional Nurse license AND CPR certified OR Four years of experience at the lower level PH Nursing Prog Consultant 3 (HCP212) or position equivalent AND current Georgia Registered Professional Nurse license AND CPR certified. Preferred Qualifications:&nbsp; Master's degree in nursing from an accredited college or university AND Four years of nursing experience AND current Georgia Registered Professional Nurse license AND CPR certification&nbsp; OR Bachelor's degree in nursing from an accredited college or university AND 5 years of nursing experience AND current Georgia Professional Nurse license AND CPR certified.<dt><h4>Additional Information</h4></dt>NOTE:&nbsp; Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification. We have the right to close any position at any time for any reason.&nbsp; &nbsp; Employment with DeKalb Public Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification. ALL APPLICANTS MUST APPLY FOR THIS POSITION &amp; COMPLETE APPLICATION IN:&nbsp;”Career Opportunities” at&nbsp;Job Opportunities | Locations: dekalb county | Sorted by Posting Date descending | JOB OPPORTUNITIES (governmentjobs.com)If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to:&nbsp;<a href="mailto:jannise.gray1@dph.ga.gov" target="_blank">jannise.gray1@dph.ga.gov</a>.&nbsp; &nbsp; &nbsp;DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Clinical Nurse Coordinator

<dt><h4>Description</h4></dt>Incumbent in this class performs duties related to supporting emergency preparedness initiatives and assisting in formulating and maintaining emergency plans, procedures, and checklists needed in response to Public Health related or other emergency events. &nbsp;Responsibilities include supervising assigned staff and supporting the overall integration of area hospitals, community health centers, and other responders in preparing for and responding to emergency events.This is the first level within a two-level emergency preparedness classification series. &nbsp;Emergency Preparedness Specialist is distinguished from Emergency Preparedness Director in that the former provides technical assistance and support to Emergency Preparedness Director (EPD) working with hospitals and other first responders, whereas the latter oversees the comprehensive emergency response operations within an assigned geographical area in the event of a terroristic attack or catastrophic event. &nbsp;Incumbent in this class serves on an on-call basis 24 hours per day, seven (7) days per week as required.<dt><h4>Job Responsibilities</h4></dt><ul><li>Supervises assigned staff, in the absence of the EPD, including establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting and enforcing policies and procedures, resolving staff issues, making hiring or disciplinary recommendations, and administering disciplinary action as required.</li><li>Supports emergency preparedness initiatives by working with hospitals and other first responders to assess and determine appropriate response and needs in the event of a catastrophic incident.</li><li>Participates in the development of public health plans, policies, and procedures for Strategic National Stockpile and hospital coordination.</li><li>Identifies and maintains inventory, supply, and equipment needs and replenishes stock based on usage or as needed for emergency and hospital preparation with designated equipment</li><li>Monitors the operational readiness of hospitals, community health centers, and other responders by observing and participating in periodic training exercises and drills.&nbsp;</li><li>Supports planning and preparedness activities of hospitals and other response partners to develop integrated responses to emergencies.</li><li>Assists with the coordination and response to emergency hazards.</li><li>Gathers, compiles, and analyzes data and submits reports to the appropriate authorities.</li><li>Other duties as assigned.&nbsp;</li><li>Reports activities on SharePoint.</li><li>Primary District Lead in developing and implementing a 24-hour, seven (7) days per week on-call program, including maintaining volunteer recruitment through medical Reserve Corp. and contact lists to ensure adequate workforce strength during emergency events.</li><li>Positions in this class typically require sitting, standing, walking, lifting, carrying, climbing, balancing, bending, crouching, kneeling, reaching, twisting, pushing, pulling, grasping, fingering, using foot controls, driving, talking, hearing, and seeing. &nbsp;Work in this class also involves working outside, exposure to adverse weather conditions, and safety and security risks.</li><li>Sedentary Work: &nbsp;Exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. &nbsp;Sedentary work involves sitting most of the time. &nbsp;Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.&nbsp;</li></ul><dt><h4>Minimum Qualifications</h4></dt>High school diploma/GED and four (4) years of experience in emergency management; or two (2) years of experience required at the lower level Emergency Management Specialist 1 (PSP071) or position equivalent.KNOWLEDGE:(position requirements at entry):<ul><li>Principles and practices of supervision;</li><li>Principles and practices of customer service;</li><li>Principles and practices of emergency planning and training;</li><li>Theories, principles, and practices of emergency management;</li><li>Emergency management programs, resources, and agencies;</li><li>Laws, rules, and regulations, governing emergency response and preparedness;</li><li>Occupational hazards and safety regulations related to emergency response;</li><li>Volunteer programs;</li><li>Methods and techniques used in recruiting volunteer workers;</li></ul><ul><li>Personal computers and related software.</li></ul> <dt><h4>Additional Information</h4></dt>Preferred Qualifications:<ul><li>Public Health Experience.One year or more lead/supervisory experience or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.</li><li>Incident Command System (ICS) Training</li><li>Inventory/logistics management skills</li><li>Training and exercise experience</li></ul>

Emergency Management Specialist

<dt><h4>Description</h4></dt>Customer Service Representative 1, 2, or 3Henry County Health DepartmentDistrict 4 Public Health135 Henry ParkwayMcDonough, GA 30253Under direct supervision, works and communicates with the general public, internal customers and/or external customers to provide information and services targeted to meet customer expectations.All District 4 Public Health, County BOH employees are deemed essential employees in the event of an emergency. As such, you may be called on to participate in an event not limited to but including, staffing a shelter, a Specimen Point of Collection Site (SPOC) and/or Point of Dispensing site (POD). When you are called on to participate, you are expected and it will be a part of your job requirement to participate, whether the emergency occurs during or outside regular work hours.<dt><h4>Job Responsibilities</h4></dt><ul><li>Provides quality customer service to all customers.</li><li>Answers inbound calls in a timely manner.</li><li>Makes appointments; follows up with missed appointments by calling client to reschedule.</li><li>Follows communication “scripts” when scheduling the appropriate appointment.&nbsp;</li><li>Identifies customers’ needs, clarify information, provide solutions, refer programs/resources.&nbsp;</li><li>Handles all client inquiries.</li><li>Enters new client information into the system.</li><li>Updates existing client information.&nbsp;</li><li>Supports new program initiatives.</li><li>Able to adapt to changing policy and procedures.</li><li>Must abide by strict confidentiality requirements and all HIPPA guidelines.&nbsp;</li><li>Must be an active listener with strong phone and verbal communication skills.</li><li>Position requires employee to be detailed oriented; must be able to work efficiently and independently. &nbsp;</li><li>Self-starter.Fast paced work environment. &nbsp;Ability to multi-task, set priorities and manage time effectively.</li><li>Candidate must be organized.</li><li>Assists with community-wide events.</li><li>Other administrative duties as assigned.</li><li>Supports new program initiatives.</li></ul><dt><h4>Minimum Qualifications</h4></dt>Customer Service Representative 1: High school diploma or GED AND&nbsp;six months of related experience handling customers’ questions, complaints and/or providing information.Years of Experience in PHMonthly SalaryAnnual SalaryCSR/Admin Asst 1–$2,750.00$33,000.00CSR/Admin Asst 2 –&nbsp;3 Years of PH Service$2,983.34$35,800.08CSR/Admin Asst 3 –5 years of PH Service$3,240.00$38,880.00<dt><h4>Additional Information</h4></dt>Preferred Qualifications:<ul><li>Public Health experience</li><li>Computer experience. (Word, Excel, PowerPoint, data entry, etc.)</li><li>Must demonstrate excellent customer service and oral communication skills, to effectively interact with all levels of departmental personnel and outside customers</li><li>Work requires ability to manage multiple duties simultaneously</li><li>Bilingual (Spanish/English Speaking)</li></ul>Benefits for Full Time Eligible Employees<ul><li>13 Paid Holidays</li><li>Generous Leave Package</li><li>Employees Retirement System</li><li>Health Insurance</li><li>Dental Insurance</li><li>Vision Insurance</li><li>Health Care Spending Account</li><li>Dependent Care Spending Account</li><li>Life Insurance</li><li>AD&amp;D Insurance</li><li>Disability Insurance</li><li>Legal Insurance</li><li>Long-Term Care Insurance</li><li>Specified Illness</li><li>Deferred Compensation (401K &amp; 457 Plans)</li><li>Atlanta Postal Credit Union</li></ul>&nbsp;For more information on the State of Georgia Benefits visit -<a href="http://team.georgia.gov/" target="_blank">http://team.georgia.gov/</a>Additional Perks<ul><li>A supportive and rewarding work environment</li><li>Physical Activity Breaks</li><li>Worksite Wellness Program</li><li>Employee Assistance Program</li></ul>To learn more about District 4 Public Health visit -&nbsp;<a href="https://www.district4health.org/" target="_blank">https://www.district4health.org/</a> Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. *District 4 is an Equal Opportunity Employer*&nbsp;The State will not unlawfully consider an applicant's race, color, national origin, religion, age, disability, sex, genetic information, political affiliation, protected uniformed service, or other legally protected category when making selections.&nbsp;Applicants chosen for employment will be subject to the following&nbsp;Criminal Background Check/FingerprintingReference Checks &amp; Immunizations RequiredFor more information about Public Health:Click HERE for Video &nbsp;Who we are.&nbsp;We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.What we offer.As a member of the&nbsp;Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. &nbsp;No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:<ul><li>Make a Professional Impact&nbsp;– Build your career where it matters and protect lives in the community where you live, work, and play</li><li>Enjoy Workplace Flexibility&nbsp;– Experience flexibility in how you work so you can be your best self for you and Georgia Residents</li><li>Work with&nbsp;a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths&nbsp;</li><li>Achieve Career Longevity&nbsp;– Countless opportunities for continuous learning/development that support a long-term career</li><li>Take Part in a Hands-on Working Culture&nbsp;– Unique culture of active engagement and problem-solving, no matter your role</li><li>Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you</li></ul>

Customer Service Representative 1, 2, or 3

As a student success coordinator, you will liaise between the dean of student success and other SCAD leaders, including for the dissemination of key reports, coordination of meetings and events, and responding to telephone and walk-in inquiries. You will provide administrative support to the dean (e.g., calendar management, conduct research on background information for meetings, etc.) and gather information for various reports and expense invoices. You will assist the dean with daily situations involving students, faculty, and staff to determine the correct response. You will also schedule critical meetings for the dean, manage e-commerce submissions, and support the student success department as needed.In this role, you will manage the Student Success Center's reception area, address urgent matters, and offer direct support where needed. You will oversee the hiring and onboarding process of work-study students and student assistant staff, identify additional opportunities to improve student experiences within the Student Success Center, and communicate changes to all staff. You will provide support at university events related to recruitment or orientation and foster positive relationships within the SCAD community and external guests. You will also communicate with faculty regarding student medical emergencies that have resulted in missed classes.As a coordinator, you will manage all aspects of club and Inter-club&nbsp;Council (ICC) processes, policies, and programs. You will respond to inquiries about student clubs and conduct reports and assessments related to student involvement programming. You will also meet with club leaders to discuss, encourage, and implement new clubs, ensuring that they follow safety standards and university policies/procedures.In this role, you will oversee daily housing operations, including room changes and cancellation requests, and respond to student and family questions via email, phone calls, or in person. You will support the director of residence life in all aspects of the student housing assignment process at each SCAD location and off-campus and summer programs. You will be responsible for the review and submission of all facility work orders from residents, following up as appropriate. You will also assess and recommend changes for housing and residence life processes.The successful candidate should have a strong background in working with diverse populations, a demonstrated understanding of customer service, and knowledge of information management systems and web-based technology. They should be able to maintain a student-centered focus and pay close attention to their presentation through dress and conduct. Strong communication, presentation, organization, and project management skills are necessary to thrive in this role.Minimum Qualifications: &nbsp;<ul><li>Bachelor's degree with a strong work history in relevant field</li><li>At least two years’ experience in student activities within a university setting</li><li>Experience using Banner for maintenance of budgets</li><li>Knowledge of information management systems and web-based technology&nbsp;</li></ul>Travel required: <ul><li>Less than 10%</li></ul>Work Hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.&nbsp;ADA Tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Savannah College of Art and Design

Student Success Coordinator

<dt><h4>Description</h4></dt>We are Accepting Applications for the Following Position: Vital Records Customer Service Lead (10055) Founded in the 1920s and headquartered in Decatur, GA, DeKalb Public Health (DKPH) works to protect, promote and improve the health and well-being of all DeKalb County residents.&nbsp; Our vision is for a healthier DeKalb where all residents have equitable access to public health resources and live healthy lives. If you have a passion for people and are looking to make an impact on the health of the community, we invite you to join our team! For more information about our agency please visit dekalbpublichealth.com. EXCEPTIONAL BENEFITS INCLUDE: <ul><li>13 Paid Holidays</li><li>3 Weeks Annual Leave</li><li>3 Weeks Sick Leave</li><li>Flexible Schedules within our core working hours of M-F 8:15am-5pm</li><li>Pension Plan</li><li>Employer 401K Match</li><li>Payroll Deductible Health Benefits</li><li>Payroll Deductible Flex Benefits</li><li>Flexible Spending Accounts</li><li>Worksite Wellness</li><li>Diverse Workforce</li><li>Opportunities for Growth</li><li>Hybrid teleworking option&nbsp;for &nbsp;eligible positions after probation</li></ul> LOCATION: Richardson&nbsp;&amp; Rotating Health Centers DIVISION/DEPARTMENT: Administration SALARY INFORMATION:&nbsp;&nbsp;$ 41,621.15 Annually / Pay Grade H / Job Code GST122 <dt><h4>Job Responsibilities</h4></dt>DUTIES:&nbsp;Under broad supervision, works and communicates with the general public, internal customers and/or external customers to provide information and recommendations targeted to meet customer expectations. Resolves complicated issues involving customer service and/or research governing policies, procedures, or laws to respond to clients or visitors. Performs the duties and responsibilities as the Vital Records Lead. &nbsp;Will review a variety of legal documents for validity, authenticity, verification, and completeness of information in order to issue certified vital records. Duties include determining eligibility for receiving certified records, making changes to records, resolving discrepancies in information, coordinating with various government agencies such as courts, law enforcement, hospitals, funeral homes, physicians, the public and others, ensuring compliance with laws, rules, regulations, policies, and procedures.<ul><li>Oversee the daily operations of the front counter and resolve complex issues directly related to death/birth certificates for DKPH Vital Records.&nbsp;</li><li>Process Vital Records requests – Birth and Death Records.</li><li>Provide excellent customer service to citizens of DeKalb County and the State of Georgia.</li><li>Performs job responsibilities with minimal supervision.</li><li>Work outside the Traditional Hours of 8:15 am - 5 pm&nbsp;</li></ul> <dt><h4>Minimum Qualifications</h4></dt>MINIMUM QUALIFICATIONS:High school diploma/GED and three (3) years of experience communicating information in a customer service setting;&nbsp;OR Two (2) years of experience required at the lower level Customer Svc Rep 2 (GST121).PREFERRED QUALIFICATIONS:&nbsp;Previous Vital Records knowledge and/or experience. &nbsp;Bi-lingual (Spanish) candidate <dt><h4>Additional Information</h4></dt>NOTE:&nbsp; Thank you for your interest in DKPH. Due to the volume of applications, we are unable to provide application status by phone or email. All qualified candidates will be considered but may not necessarily receive an interview. Selected applicants will be contacted for next steps. Applicants who are not selected will not receive notification. We have the right to close any position at any time for any reason.&nbsp; &nbsp; Employment with DeKalb Public Health is not complete or official until applicants meet all pre-employment requirements. Requirements for this position may be subject to: Pre-Employment Drug Screening, Criminal Background Check/Fingerprinting, Previous Employment Reference Check, Specific Immunizations, Motor vehicle check, and/or Education and/or Licensure verification. ALL APPLICANTS MUST APPLY FOR THIS POSITION &amp; COMPLETE APPLICATION IN:&nbsp;”Career Opportunities” at&nbsp;Job Opportunities | Locations: dekalb county | Sorted by Posting Date descending | JOB OPPORTUNITIES (governmentjobs.com)If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to:&nbsp;<a href="mailto:jannise.gray1@dph.ga.gov" target="_blank">jannise.gray1@dph.ga.gov</a>.&nbsp; &nbsp; &nbsp;DEKALB PUBLIC HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER.

Vital Records Customer Service Lead

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role ObjectiveThe Field Sales Manager sits within a geographical territory and grows the customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. The ideal candidate works with senior executives to close calls and land new accounts. The Field Sales Manager understands customer needs and leverages product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products. This is a field-based role in which in-person engagement through face-to-face interactions isrequired with prospects and clients.Job ResponsibilitiesProspecting (30 – 40% of time)&nbsp;▪ Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities&nbsp;▪ All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs▪ Business travel is required with the expectation of 25-50% of time spent in-market with prospects and clientsPipeline management(10 – 20% of time)&nbsp;▪ Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)&nbsp;▪ Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospectsClient solution(10 – 20% of time)&nbsp;▪ Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;▪ Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)Negotiate and close (10 – 20% of time)&nbsp;▪ Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions&nbsp;▪ Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volumeCompliance (100% of time)&nbsp;▪ Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirementsKnowledge, Skills, Attributes, and ExperienceKnowledge and SkillsAccount management &amp; pipeline management&nbsp;▪ Manages a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities&nbsp;Consultative selling&nbsp;▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;Closing&nbsp;▪ Overcomes objections and resistance to proposed solutions with key client decision makers&nbsp;Influence &amp; persuasion&nbsp;▪ Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;Demonstrating value&nbsp;▪ Proactively and consistently demonstrates the value of partnering with American Express&nbsp;Results focus&nbsp;▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;Market, industry, &amp; product knowledge&nbsp;▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulationAttributes&nbsp;▪ High learning agility&nbsp;▪ Intellectually curious&nbsp;▪ Collaborative and growth mindset&nbsp;▪ Personal accountability&nbsp;▪ Compliance focused&nbsp;Experience&nbsp;▪ Bachelor’s degree preferred&nbsp;▪ Excellent sales experience, 5 - 7 years minimum&nbsp;▪ Proven experience winning new business relationships&nbsp;▪ Experience achieving sales quota and goals through multiple product offerings&nbsp;▪ Experience in a highly-regulated industrySalary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, Business Development (Atlanta/Birmingham)

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and Sales Consultants to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the senior living community. Prior event and marketing experience is required.JOB DESCRIPTION1.&nbsp;&nbsp; &nbsp;Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed2.&nbsp;&nbsp; &nbsp;Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.3.&nbsp;&nbsp; &nbsp;Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.4.&nbsp;&nbsp; &nbsp;Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.5.&nbsp;&nbsp; &nbsp;Ensures all amenities are in tour condition and prepared for resident use.&nbsp;6.&nbsp;&nbsp; &nbsp;Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.7.&nbsp;&nbsp; &nbsp;Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, &nbsp;Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.&nbsp;8.&nbsp;&nbsp; &nbsp;Monitors and responds to Lifestyle E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.9.&nbsp;&nbsp; &nbsp;Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.10.&nbsp;&nbsp; &nbsp;Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.&nbsp;11.&nbsp;&nbsp; &nbsp;Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.#LI-AW1Additional Compensation:<ul><li>Corporate Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in&nbsp;an annual bonus program based on&nbsp;individual and company performance.</li><li>Onsite Property Positions:&nbsp;In&nbsp;addition to the base salary, this role may be eligible to participate&nbsp;in weekly, monthly, and/or quarterly bonus programs.</li></ul>Robust Benefits Offered*:<ul><li>Competitive Medical, Dental, Vision, and Disability &amp; Life&nbsp;insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.</li><li>Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 10 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.</li><li>For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.</li><li>6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).</li><li>401(k) with Company Match up to 6% of pay after 6 months of service.</li><li>Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).</li><li>Employee Assistance Program.</li><li>Critical Illness, Accident, Hospital&nbsp;Indemnity, Pet&nbsp;Insurance and Legal Plans.</li><li>Charitable giving program and benefits.</li></ul>*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed&nbsp;information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.

Greystar

Event & Lifestyle Coordinator - Everleigh Duluth

<dt><h4>Description</h4></dt>This individual will ensure that the HIV Prevention Program operates in accordance with grant deliverables. &nbsp;The HIV Prevention Coordinator will collaborate with community-based organizations (CBOs) and community partners to increase HIV surveillance, testing and education, specifically targeting high risk populations. &nbsp;The position will manage a diverse range of support, operational and programmatic activities and will supervise program staff and workload.&nbsp;<dt><h4>Job Responsibilities</h4></dt><ul><li>Plans and manages all HIV related epidemiology programs for the health District.</li><li>Manages all aspects of the District’s HIV surveillance and Prevention unit.</li><li>Manages all HIV grant deliverables including reporting functionality.</li><li>Strengthens PrEP services for the District internally or in collaboration with community-based organizations.</li><li>Evaluates current HIV Programs and plans for District needs based on analysis of epidemiologic data.</li><li>Manages HIV program budget, ensuring appropriate expenditures of program funds in timely manner.</li><li>Manages contracts and agreements enacted with community partners to carry out program deliverables. &nbsp;</li><li>Communicates regularly with supervisor, providing information about the current program activities and caseload.</li><li>Communicates concerns/ issues promptly to supervisor.</li><li>Develops and disseminates regular programmatic reports of Program activity and disseminates reports to supervisor.</li><li>Develops an annual evaluation of the program, including activities, successes, and developmental goals.</li><li>Contributes programmatic information to the development of District health reports.</li><li>Maintains all State reporting requirements.</li><li>Performs or directs timely field investigations when appropriate.</li><li>Supervises the Linkage Coordinator to ensure provision of case management and linkage services as required under HIV grant deliverables including collaboration with CBOs and Public Health partners to facilitate linkage to care for HIV patients.</li><li>Provides technical guidance and education regarding HIV to District and clinical STD staff, private health care providers and the community in accordance with established medical protocol and District guidelines.</li><li>Manages HIV Program staff to meet programmatic deliverables.<ul><li>Creates and maintains a high-performance environment characterized by positive leadership and a strong team orientation.</li><li>Defines goals and/or required results at beginning of performance period and gains acceptance of ideas by creating a shared vision.</li><li>Evaluates employees at scheduled intervals; obtains and considers all relevant informational evaluations and supports staff by giving praise and constructive criticism.</li><li>Motivates staff to improve quantity and quality of work performed and provides training and development opportunities as appropriate.</li><li>Immediately confronts an employee in a professional manner whenever a problem (i.e. performance, work conduct, work habits, attendance) is observed or brought to their attention.</li><li>Follows through with written documentation of the counseling (verbal/written), memorandum of concerns or expectations, reprimand or adverse action, including signatures of both the supervisor and employee and date of action.</li><li>Moves toward resolution of problem, up to and including dismissal, as quickly as possible, if employee fails to correct problem.&nbsp;</li><li>Adheres to established policies on privacy and security for compliance with the Health Insurance Portability and Accountability Act (HIPPA) as applicable by Agency Policy.</li></ul></li><li>Prepares for Public Health emergencies and respond as directed.<ul><li>Complete a personal/family emergency plan to ensure that you and your family's needs are taken care of if you have to respond to an emergency.</li><li>Complete training as required, including independent study and classroom emergency preparedness training, drills and exercises, as directed.</li><li>In the event of a Public Health emergency, participate in the emergency response activities, as directed by the District Health Director or Director of the Department of Public Health.</li></ul></li><li>Develops and coordinates special projects and activities as directed by the District management.</li><li>Works closely with other units of Clayton County Health District to coordinate services and activities and to meet program and/or organizational goals.</li><li>Performs other duties as assigned to meet program and/or organizational needs.</li></ul><dt><h4>Minimum Qualifications</h4></dt>Bachelor's degree from an accredited college or university AND Two years of related experience OR Associate’s degree from an accredited college or university AND Four years of experience in a related area OR Six Years of experience in a medical related field OR Licensure as a registered nurse AND Three years of nursing experience OR One year of experience at the lower level Communicable Disease Spec 3 (HCP082) or position equivalent.<dt><h4>Additional Information</h4></dt>Preferred Qualifications:Preference will be given to applicants who in addition to meeting the Minimum Qualifications also possess a background in the following:Experience working with HIV programs. Experience performing partner services and linkage to care for HIV positive clients. Experience collaborating with community based organizations providing HIV prevention activities. Experience supervising /managing staff. Experience managing program deliverables and reporting.

24 Project Management / Professional Services Jobs in Atlanta, GA, USA