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<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: As a customer service expert, you are a liaison for all patients seeking services at NeighborHealth. As a member of the Patient Access Team you will be expected to interact in a professional, friendly and welcoming manner while capturing accurate information in order to provide a superior customer experience. The Patient Access Coordinator will be expected to book, cancel, reschedule, and check out appointments and answer phones according to the Registration department guidelines. Schedule: Monday - Friday, 8:00AM - 5:00PM and includes evening, weekend and holiday rotationsEssential Duties and Responsibilities:<ul><li>Check-out appointments and create follow up visits or recalls.</li><li>Book, cancel and/or reschedule appointments as needed for patients walking in.</li><li>Answer Phones.</li><li>Document clear and concise telephone encounters or RX refill request and route appropriately.</li><li>Navigate and document in the Electronic Medical Record (Epic), to access relevant and appropriate information.</li></ul>Qualifications and Requirements:<ul><li>HS Diploma/GED.</li><li>Minimum of 1 year customer service and/or administrative experience.</li><li>Excellent written and verbal communication, judgement and problem solving skills.</li><li>Bilingual fluency Spanish/English required.</li><li>Knowledge of medical terminology and experience working with electronic medical record technology a plus.</li><li>Proficient in Microsoft Office Suite.</li></ul>Benefits:<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range:19.55 up to 29.33 based on experience

Coordinator, Patient Access

07-Mar-2025<h4>Email Marketing Coordinator</h4>Alumni Affairs and Development 68000BRJob SummaryAlumni Affairs and Development (AA&amp;D) Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas. Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&amp;D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work. AA&amp;D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&amp;D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP). As a member of the University Business Solutions team, this full-time, non-exempt position will coordinate, execute, support, and report on a variety of email marketing campaigns across Alumni Affairs and Development (AA&amp;D). The coordinator is responsible for the set-up, testing, deployment, and reporting for an assigned portfolio of email campaigns. The coordinator will also monitor email deployment request timelines and communicate with email stakeholders regarding requirements, status, and deadlines.&nbsp;&nbsp; &nbsp; &nbsp;Position Description<ul><li>Build emails in Salesforce Marketing Cloud for assigned projects using standardized templates and processes.</li><li>Coordinate with internal stakeholders and partners on email project requirements, delivery of assets, and production timelines.</li><li>Perform Quality Assurance testing on emails to ensure content accuracy, proper rendering across email devices and browsers, and link functionality.</li><li>Coordinate, prepare, upload, and test subscriber lists and test lists required for email deployments.</li><li>Facilitate stakeholder proofing of emails, process edits and feedback from reviewers, and coordinate final approval process.</li><li>Schedule email deployments, confirm scheduling with stakeholders, and monitor deployments for completion and deliverability.</li><li>Generate and distribute post-deployment metrics to email stakeholders as needed.</li><li>Monitor overall email deployment calendar in relation to assigned email projects to ensure optimal email frequency and cadence.</li><li>Troubleshoot and resolve any issues that arise relating to email creation, deployment and delivery.</li><li>Provide guidance to stakeholders on available email functionality and best practices.</li><li>The above covers the most significant responsibilities of the position.&nbsp; It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position.</li></ul>Basic Qualifications<ul><li>Bachelor's degree with minimum 2+ years’ experience in nonprofit marketing, communications, administration or transferable experience.</li><li>Understanding of email marketing best practices and anti-SPAM law compliance.</li><li>Ability to manage multiple, concurrent projects from a variety of stakeholders.</li><li>Successful experience working under tight deadlines.</li><li>Experience with Email Service Provider tools. Preference given to experience with Salesforce Marketing Cloud.</li><li>Experience with HTML/CSS and image editing tools.</li><li>Proficient in Microsoft Excel</li></ul>Additional Qualifications and Skills<ul><li>Must exhibit exceptional attention to detail and can produce high-quality work in a fast-paced environment.</li><li>Must be motivated to learn, flexible to change, and innovative.</li><li>Ability to effectively communicate with stakeholders at various levels</li><li>Must be creative and proactive yet disciplined, discriminating and able to streamline work volume to maintain bottom line efforts in midst of multi-tasking and daily re-prioritizing, with manager’s guidance.</li><li>Must have excellent organizational skills.</li><li>Proficiency with MS Office required. Experience with SQL, Toad, ADVANCE and Qlikview and other Business Intelligence technologies desirable.</li></ul>Additional Information<ul><li>This position requires a 3 month orientation and review period.</li><li>Please include a cover letter with your application.</li></ul>To learn more about the AA&amp;D team, please visit our Careers site at&nbsp;<a href="https://alumni.harvard.edu/careers" target="_blank">https://alumni.harvard.edu/careers</a> To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion &amp; Belonging at&nbsp;<a href="https://dib.harvard.edu/" target="_blank">https://dib.harvard.edu/</a>. Accommodations:&nbsp;Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know. Work Format DetailsThis position is eligible for 100% remote work. Employees may work from any of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment. Although the position is remote, the schedule may be subject to change due to any operational adjustments in the department.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionAlumni Affairs and Development, General AdministrationDepartment Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatRemote Sub-Unit------------ Salary Grade055DepartmentAlumni Affairs and DevelopmentUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JP1

Harvard University FAS Human Resources

Email Marketing Coordinator

07-Mar-2025<h4>Executive Coordinator</h4>Harvard Kennedy School 67989BRJob SummaryAre you drawn to the community and energy of being on a college campus? Can you see yourself supporting distinguished academics? If so, consider joining our team as an Executive Coordinator at Harvard Kennedy School (HKS).&nbsp;The Belfer Center has an immediate opening for an Executive Coordinator who will play a pivotal role in facilitating the work of a senior level professor at the Belfer Center for Science and International Affairs at HKS.This role will report to Nicholas Burns, Roy and Barbara Goodman Family Professor of the Practice of Diplomacy and International Relations and former U.S. Ambassador to China. With minimal supervision, the Executive Coordinator will provide a high level of administrative and logistical support to Professor Burns focused on delivery and support of his courses at HKS and facilitating the activities of the Future of Diplomacy Project.&nbsp;Position DescriptionWhat you’ll do as an Executive Coordinator:<ul><li>Manage complex calendars, travel arrangements (including travel visas, when necessary), expense reimbursements, and logistical details of media appearances.</li><li>Communicate professionally with internal and external stakeholders on behalf of the faculty.</li><li>Prepare meeting documentation, manage filing systems, and maintain office inventory.</li><li>Read faculty member’s email and identify requests for action.</li><li>Prepare daily briefings of faculty member’s upcoming workday.</li><li>Move projects forward and continually look for ways to leverage faculty time; oversee task-tracking of action items and outstanding requests.</li><li>Proofread documents, retrieve research resources, and submit materials for publishing and distribution on campus and globally.</li><li>Plan events: communicate with guests, reserve space, order catering, align security and manage all logistics.</li><li>Perform administrative duties for Professor Burns’ courses at HKS, including booking space and arranging class events and guest speakers; requesting copyright clearances for course readings through HKS Library and Research Services and posting them on Canvas (online course website); provide administrative guidance to course assistants; manage office hours for faculty; provide class handouts and other related duties as assigned.</li><li>Onboard student research assistants or other temporary staff.</li></ul>What you’ll do as Future of Diplomacy Project (FDP) Coordinator:&nbsp;<ul><li>Prepare hiring paperwork and onboard Future of Diplomacy affiliates/fellows: draft offer letters, process nomination forms, add scholars to HR system, obtain appropriate administrative approvals, track status.</li><li>Collaborate with the Harvard International Office to generate visa sponsorship documents.</li><li>Manage the orientation of new fellows: prepare office for fellow’s use, procure technology and request necessary accounts/access, greet and introduce to HKS, handle all logistics of settling into campus.</li><li>Provide light administrative support for fellows, as needed.</li><li>Organize and staff a wide variety of FDP events, including (but not limited to): public seminars, private workshops, fellows’ socials; Meet and greet senior guests.</li><li>Use Salesforce for external communications for events and fellowship management.</li><li>Serve as the point-of-contact for external and internal inquiries.</li><li>Maintain the FDP’s website, including keeping project pages and content up to date.</li><li>Manage FDP’s electronic records and finances, including reconciling the Director’s corporate card, reimbursing and tracking fellows’ out-of-pocket expenses, tracking project budget.</li><li>Additional related tasks or special projects as they arise.</li></ul>Basic QualificationsA minimum of 4 years of related experience including demonstrated office administration and customer service experience.&nbsp;Internships will count toward experience.&nbsp;Additional Qualifications and Skills<ul><li>Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously.</li><li>Excellent communication skills, both written and verbal.</li><li>Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams.</li><li>A proactive attitude, creative problem-solving skills, and the ability to adapt to changing priorities.</li><li>Knowledge or interest in science, international affairs, national security, and policy issues is desirable.</li><li>Experience working with high-profile individuals from government, business, and/or academia is desirable.</li><li>Familiarity with Salesforce, Marketing Cloud, and CMS platforms.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.</li><li>Bachelor's degree in a relevant field (such as Communications, International Relations, or a related discipline) preferred.</li></ul>Additional InformationThis position is a fully benefits-eligible term appointment ending one year from date of hire, with possibility of renewal.This is an hourly, non-exempt, 40 hour/week position, with additional overtime hours likely.Learn more about our work culture and see yourself at Harvard Kennedy School. We regret that the Harvard Kennedy School does not provide visa sponsorship. Harvard University requires pre-employment reference and background checks. Harvard University is committed to supporting a healthy, sustainable learning and working environment. &nbsp; This position is on-site, based on our campus in Cambridge, MA. As a campus-based institution, we place a high value on the in-person experience, cross-team collaboration, and strong community building in order to create a vibrant campus for our students, faculty, staff, and research fellows. The position is required to work in-person on campus a minimum of five days per week. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. &nbsp; Salary Range: $65,653 - $104,471 Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. &nbsp;Work Format DetailsThis position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatOn-Site Sub-Unit------------ Salary Grade055DepartmentBelfer Center for Science and International AffairsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule8 - 5 Monday through Friday This is an hourly, non-exempt, 40 hour/week position, with additional overtime hours likely.Commitment to Equity, Inclusion, and BelongingHarvard University views equity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify this excellence while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-DS1

Executive Coordinator

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As a Product Manager for the Digital Customer Activation team, you will be responsible for driving the registration and card activation experience for customers in web; alongside managing enterprise services supporting Mobile App. In this role you will:<ul><li>Define the product vision, strategy, roadmap and growth opportunities to modernize the card activation experience for Web</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Work closely with your partners (particularly mobile app) and colleagues to create and maintain a feature backlog and support newer activation capabilities and experience</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Develop a keen understanding of the customer experience, researching and analyzing user experience data and analytics to identify and quantify opportunity areas</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li><li>Define, collect and report on metrics that are clear and concise and able to articulate the impact of decisions</li><li>Ability to shape product programs and their KPIs</li><li>Managing the product life cycle to tactical execution</li><li>Lead outcomes related to foundation and enablement</li></ul>Your performance is measured by the impact of the products you launch and by your ability to collaborate with cross-functional team that includes Product, Engineering, Design, Data, Business Development, and Operations. Here is what we are looking for:<ul><li>3+ years’ experience as a product owner or manager within a user-centric, digital product development team</li><li>Qualitative and quantitative customer research experience</li><li>Technical fluency - an ability to clearly describe tradeoffs with users and engineers about certain decisions</li><li>Highly organized - you are great at research and documenting your learnings&nbsp;</li><li>Loves dealing with fast pace and changing needs</li><li>The ability to set a high bar for your team and empower them to achieve great results</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration</li><li>User-centricity - examples from your past of product challenges that you powered through because you were unwilling to make your problems your users’ problems</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Excellent written and verbal communication skills</li><li>Able to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (marketing, engineering, legal, compliance, risk)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager-Digital Product Management - Customer Activation

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Coral Gables, Boca Raton, Ft. LauderdaleAs a High Net Worth Representative, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, Relationship Management, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments

High Net Worth Service Associate - Greater Miami, FL Area

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to drive insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Payments Risk Management team, a group of highly skilled professionals tasked with building world class capabilities and intelligence around the payments ecosystem, with a focus on inbound payment to American Express.In this role, you will collaborate with multiple partners including Product management, Risk Strategy, Data Strategy, Technology, vendors and Customer Service teams to ideate and create solutions, capabilities, and strategies for driving great payments customer experience and controls.Role and Responsibilities<ul><li>Drive design and implementation of next generation payments risk solutions</li><li>Evaluate new data and vendors to determine value; drive onboarding if relevant</li><li>Support the execution of Credit, CBO and Fraud payment strategies by partnering closely with CFR functional teams, tech capabilities, servicing, money movement teams, compliance, and new vendors.</li><li>Provide a point of view and guidance to technology architects to ensure the platform solution meets business functions and performance requirements.</li><li>Guide business process design to be global, holistic, and modular to support multiple business strategies and local nuances.</li><li>Monitor emerging trends and engage in discussions that drive next generation of strategies and solutions.</li></ul>Minimum Qualifications<ul><li>Knowledge of the payments ecosystem, payments vendors such as EWS, Yodlee, Plaid, Akoya, and payment industry initiatives such as Open Banking and real-time payments (RTP).&nbsp;</li><li>Strong understanding of high-risk payment events such as returned payments (unauthorized, invalid bank account, etc), credit balance refunds and overpayments</li><li>Analytical, relationship and project management skills for driving large cross functional initiatives</li><li>Experience evaluating, onboarding and managing vendors is a plus</li><li>Proven track record of thought leadership and result-orientation.</li><li>Minimum 4+ years of experience in fraud or credit risk management in the payments industry.</li><li>Advanced Degree in a quantitative discipline preferred (e.g. Applied Economics, Statistics, Engineering, Mathematics) or equivalent industry experience.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises.&nbsp;The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Operational Risk (OR) Privacy team is to provide specialized and strategic privacy risk advisory specific to product and service areas.GCS Control Management is looking for a Sr. Analyst OR Advisory, Privacy focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, GCS Control Management OR Advisory will:<ul><li>Assist in providing strategic risk advisory support for specific product / service areas</li><li>&nbsp;Assist in day-to-day activities to assess the needs of BU and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)</li><li>&nbsp;Support day-to-day activities required to coordinate with product development and service delivery teams to embed operational risk management considerations into the product lifecycle and service operations ongoing</li></ul>Required Qualifications:<ul><li>&nbsp;2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>&nbsp;Project management, communication, and interpersonal skills</li><li>&nbsp;Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>&nbsp;Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>&nbsp;Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>&nbsp;Privacy risk experience or background, specifically around records management, TCPA, CAN-SPAM, or other risk areas</li><li>Experience in at least one of the following:</li><li><ul><li>Assisting in day-to-day activities to assess the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Assisting compiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Supporting day-to-day activities for coordination with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Privacy, Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Corporate Capabilities (CC) with the &nbsp;Global Commercial Services Products Team, is focused on designing and delivering a seamless digital experience that drives customer engagement as well as business growth.&nbsp; The @ Work Digital Experience &nbsp;team within CC team designs and delivers digital tools for corporate customers across SME US, large and global scale companies to effectively lead their Corporate Card programs.&nbsp;We are looking for a seasoned Product Development professional to join our growing team and establish the vision, strategy and roadmap of key capabilities on our Corporate Communications Platform, known as Smart Sensor, as&nbsp;Director - Digital Product Development. The ideal candidate will possess thought leadership, exhibit strong&nbsp;communication and organizational skills, and have a proven record of delivering value while leading&nbsp;multiple priorities and tight timelines. This role will be responsible for helping to define and deliver integrated &amp; innovative experiences on the Corporate Communications Platform in order to help our customers and drive Commercial Services revenue.&nbsp;Key Responsibilities:<ul><li>Champion the product vision and roadmap with key partners (Marketing, Risk, Servicing and Product Management) and engineering teams</li><li>End-to-end ownership of product development from digital experience strategy to roadmap delivery and execution</li><li>Set product level goals and effectively collaborate across the organization to bring new experiences to market </li><li>Partner with cross functional teams to leverage Blue Box capabilities and accelerate delivery </li><li>Oversee the day-to-day operation of the Smart Sensor tool, ensuring reliable and accurate communication with Program Administrators</li><li>Monitor and troubleshoot technical issues, working closely with IT and development teams to resolve them efficiently.</li><li>Identify opportunities to improve Smart Sensor functionalities and propose enhancements to bring value to our Clients and Shareholders</li><li>Communicate with senior leadership to receive strategic alignment </li><li>Lead a team of high performing Product professionals</li></ul>Minimum Qualifications:<ul><li>Passion for creating outstanding products and user-centric customer experiences</li><li>Comfortable working in a fast-paced environment, navigating ambiguity and steadfastly prioritizing</li><li>Ability to balance strategic thinking with tactical execution</li><li>Strong communicator - comfortable working with a range of cross-functional partners</li><li>Technical proficiency - an ability to clearly describe tradeoffs with users and engineers about certain decisions and good balance with business discernment with a track record of driving</li><li>7+ years of related experience in digital communications strategy, product management and/or product development roles</li><li>Bachelor's degree or equivalent years of experience&nbsp;</li></ul>Preferred Qualifications:<ul><li>B2B Financial services experience  </li><li>Understanding of Communications landscape and proposed solutions&nbsp;</li><li>People leadership experience with managing direct report</li><li>Master's degree&nbsp;</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Product Management  (@ Work)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold&nbsp;our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Banking Center of Excellence is a new team within Global Commercial Services (GCS) at American Express. The team is on a mission to expand the concept of American Express membership through a relevant, curated set of financial services products at differentiated value. Digital Product teams at American Express play a central role in identifying customer needs, building outstanding experiences, and leading teams across the company to launch, improve and cultivate products that provide our customers with world-class digital experiences.&nbsp;Key Responsibilities:<ul><li>Contribute to the definition of the digital product roadmap, new features, scope and prioritize the backlog&nbsp;</li><li>Partner with engineering, design, and user research to define user stories, user experience, and conduct user testing&nbsp;</li><li>Collaborate with internal teams and partners to launch digital products and features, managing in-market digital products post-launch</li><li>Obtain feedback on the product, using data, analytics, and customer input, to iterate and drive improvements in future releases&nbsp;</li><li>Maintain pulse on external digital product development trends and marketplace dynamics to inform continuous product evolution&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Enthusiasm for exceptional products and services, able to empathize with customers, and skilled at articulation of product functionality&nbsp;</li><li>Understanding of tech and product development processes, known as a businessperson who can speak both tech and business languages </li><li>Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities with an entrepreneurial mindset and bias toward action </li><li>Excellent communication skills across distributed and global teams with ability to engage, influence, and inspire partners to drive collaboration and alignment </li><li>Highly organized, taking individual initiative and accountability for getting results</li><li>Bachelor’s degree&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

<h3>Job Description:</h3><h3>The Role</h3>The Director, Delivery Enablement blends a passion for delivering value to customers with an emphasis on continuous improvement. This role is instrumental in leading, influencing and improving our Delivery System processes and co-ordination of work across WI, HCG, and other BU’s in Fidelity. A structured and organized approach as well as a natural inclination to get things done through others will be key to success.The Expertise and Skills You Bring<ul><li>7+ years’ experience in project management, change management, or transformational roles</li><li>A passion for understanding and problem solving</li><li>Knowledge of the product management lifecycle</li><li>Experience with Strategy and Planning and ability to connect strategy and planning with execution of work</li><li>Strong knowledge of Agile methodologies and structures</li><li>Experience in facilitating meetings with Sr Leaders</li><li>Experience with Agility Health, Jira &amp; Jira Align tools is preferred</li><li>Proficient in MS Word, Excel, Sharepoint and PowerPoint</li><li>A desire to help get value out of our delivery practices by focusing on work that helps leaders and their teams them do their jobs better</li><li>Strong organization and project/program management approach</li><li>Confidence to present to and communicate with executive team</li><li>Cultivate support, lead change, and drive acceptance at all levels of the organization, up to and including the executive level</li><li>Ability to assess business needs and identify/coordinate the team to solve a variety of problems</li><li>Strong coaching, mentoring, and facilitation skills to lead and help train the end user community</li><li>Analyze complex issues and determine what the correct course of action is to solve</li><li>Data driven approach for finding solutions</li><li>Strong written and verbal communications skills</li><li>Operate with a can-do attitude despite uncertainties and business flux</li></ul>The Value You Deliver<ul><li>Work with Delivery Enablement leaders to identify, define, and deploy changes to our WI Delivery System</li><li>Take the lead on communications for changes related to Enterprise standards, WI Delivery System, and Delivery Enablement office</li><li>Create and document relevant measurement structures to measure value of delivery</li><li>Use data to analyze efficiency of delivery system and suggest organizational alignment changes</li><li>Actively sharing relevant insights, knowledge, standard methodologies, and developments across the organization</li></ul>The TeamThe Delivery Enablement office supports the Workplace Investing (WI) business unit through maximizing the effectiveness and efficiency of the WI Delivery System. We do this through utilizing a standard delivery model that enables common language, consistency of practice, and adoption to change. Our office includes delivery consultants, executive coaches, and change management leads and supports programs and products and services within WI and Fidelity Healthcare group.<h3>Certifications:</h3><h3>Category:</h3>Program/Project ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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