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<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The Consumer Banking Organization’s mission is to become essential to Members lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company. With an industry-leading value proposition, the debit card is a first-of-its -kind for AXP and a product differentiator for the checking account. This role will lead the team designing and executing the debit, cash, and Bill Pay strategies. This person will define the value proposition and product features, as well as partner cross-functionally to lead key projects. With a focus on driving growth and adoption, this role offers a unique opportunity to advance the strategic roadmap for the product, drive flawless execution of feature launches, and identify new areas of growth potential that will meet customers’ needs.&nbsp;How will you make an impact in this role? <ul><li>Define, communicate and advance the debit and cash roadmap, identifying new features to meet customer needs and ensuring the product’s success </li><li>Lead the design, delivery and ongoing management of new product features, including Bill Pay and Cash Deposits, as well as of key capabilities </li><li>Actively manage performance and engagement across debit, cash and MR</li><li>Enable transformational growth by innovating the value proposition and articulating new capabilities to meet the needs of potential partners </li><li>Partner with key organizations including Product Development, Business Checking, GMNS, MR, GCO and Servicing to advance the roadmap and drive synergies</li><li>Lead a dynamic and high-performing team</li></ul><h4>Minimum Qualifications </h4><ul><li>Action-oriented, entrepreneurial spirit &amp; thrives in a fast-paced environment with the ability to stay calm under pressure and flexible amidst change </li><li>Outstanding internal and external partner relationship/negotiation/influence skills</li><li>Demonstrated intellectual curiosity with excellent analytical and financial acumen </li><li>Strong project management skills and ability to lead multiple projects and priorities </li><li>Solution-oriented thinker, with ability to proactively identify areas of opportunity and drive results</li><li>Team player with a passion to build the best customer experience for our customers &nbsp;</li><li>Bachelors Degree</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Product Management - Debit, Cash, and Emerging Partnerships

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.The objective of the GMNS Control Management Governance team is to establish the Operational Risk and Controls strategy for GMNS and set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GMNS is looking for a Manager of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager, GMNS Control Management Governance will:<ul><li>Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. </li><li>Track issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly </li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU </li><li>Manage details of specific risk and controls governance forums for GMNS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums </li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs </li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication </li><li>Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU </li><li>Administer implementation of key areas training initiatives that align with Operational Risk Management </li><li>Facilitate processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials </li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Required Qualifications: &nbsp;<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:&nbsp; <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:&nbsp; <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds </li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp; </li><li>Facilitating the operational risk exam management processes </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Control Management, Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative digital risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Digital Risk Products team.Key Responsibilities:- As a Sr. Associate- Digital Product Management, one would translate needs of business owners/stakeholders and deliver on the Digital Product roadmap- Envision and design of next generation of global consumer and commercial credit risk capabilities spanning limit management, customer management, authorizations and hardship and collections.- Partner with Sr. Manager to transformation of risk systems, play a central role in detailing the blueprint, and work in close partnership with stakeholders in Credit and Fraud Risk, as well as external experts to arrive at the best design/solution and oversee its execution.- Collaborate with cross-functional partners across Credit and Fraud Risk Management, Modeling and Marketing to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision- Determine the requirement readiness for development, initial level of E2E solution design, and rationalization and prioritization- Drive enhancement of end-to-end customer facing processes that support core risk management decisions and create innovative solutions that are cost-efficient and scalable across the enterprise- Work in close partnership with Risk Capabilities and AET to deploy next generation risk capabilities, designed for long-term adaptability- Run ad hoc analytics in support of the capability development- Collaborate with Compliance, Legal, Global Banking, and the AXP Privacy Office to deliver defect-free capabilities with the flexibility to meet evolving customer needs while satisfying all relevant regulatory requirementsMinimum Qualifications:&nbsp;- Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems- Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change- Ability to communicate and interact effectively with internal and external stakeholders at all levels- Demonstrated ability to think outside the box and design industry leading solutions- Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives desirable- Knowledge of credit authorization, credit bureau, decision science models or experience in another core credit risk management function and/ or knowledge of Amex data and risk technology platforms preferred- Experience on working with Cornerstone Data, SAS/SQL, Hive preferred- Undergraduate degree and 2 year of relevant experience or Advanced degree in mathematics, statistics, engineering, computer science, econometrics, or another related field of study is preferred. and 1 yr of relevant experience&nbsp;Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Associate-Digital Product Management

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Governance team is to establish the Operational Risk and Controls strategy for US Consumer Services, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.US Consumer Services is looking for a Senior Manager of Exam Management and Risk Oversight focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Senior Manager, US Consumer Services Governance will:<ul><li>Oversee execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence) </li><li>Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU</li><li>Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums</li><li>Support development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication</li><li>Manage processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications: &nbsp;</h4><ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Excellent project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li></ul><h4>Preferred Qualifications:&nbsp; </h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:</li></ul><ul><li><ul><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Managing operational risk exam management processes&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp; </li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management, Exam Management and Risk Oversight

You Lead the Way. We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what is possible - and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital, and connected world. The Enterprise Privacy Center of Excellence is a newly formed team within the Enterprise Digital and Data Solutions (EDDS) organization focused on developing a centralized, first line of defense privacy strategy and program execution approach. The EDDS mission is to create customer-centric digital experiences and drive enterprise value powered by unified, integrated solutions and scale of expertise.&nbsp; EDDS focuses on shaping enterprise outcomes for growth, improving satisfaction with digital experiences, creating scale and efficiency, while building trust for the data, processes, products and services we develop.The American Express Privacy Strategy &amp; Program Management Vice President will establish and maintain the center of excellence responsible for mitigating privacy risk through policies, privacy by design practices and training.&nbsp; As a first line of defense function, the Privacy Center of Excellence will provide end to end program management across business units to facilitate policy adoption, control framework execution and ongoing support of privacy activities, in collaboration with the chief privacy officer. &nbsp;Key Responsibilities:<ul><li>Support the development, coordination and implementation of American Express’ global privacy program, combining thought leadership with practical implementation </li><li>Ensure the company’s privacy risk remains appropriately assessed, risk thresholds are monitored across markets and business units, in alignment with determined risk tolerance. </li><li>&nbsp;Advise on privacy risk strategies and procedures to align with changes in the business environment and regulatory landscape, and frequently review</li><li>Collaborate with Enterprise Data Governance team to identify synergies and align roadmaps to core data management processes</li><li>Provide privacy subject matter expertise, incorporating learnings and changes into the wider privacy program. </li><li>Work with and influence diverse, cross-functional teams in complex and rapidly changing environments to integrate policy/standard requirements.</li><li>Design and implement centralized control approach and framework that can be executed upon by accountable business units.</li><li>Problem solve to enable business objectives while thinking through privacy as a complex risk discipline with significant impact on the reputation of the organization.</li></ul>Minimum Qualifications<ul><li>10+ years of demonstrated excellence in leading global privacy programs for regulated industries with global digital products and services.</li><li>Proven ability to develop a comprehensive global Privacy Strategy, leveraging privacy by design and privacy engineering concepts</li><li>Deep understanding of privacy risks with experience rationalizing global legal requirements in key regulations such as GDPR and CCPA</li><li>Extensive working knowledge of privacy risk identification, assessment and control management frameworks</li><li>Excellent written and verbal communication and presentation skills. </li><li>Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly changing environments, with the ability to influence across all levels of the organization.&nbsp;</li><li>Experience leading, engaging and motivating hardworking and diverse teams through complexities to deliver results.</li><li>Confidence in decision-making in complex &amp; ambiguous situations; comfortable troubleshooting and aligning conflicting interests to effectively manage stakeholders</li><li>Ability to handle multiple work streams and ad-hoc tasks&nbsp;simultaneously.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to ask the “right” questions without having extensive knowledge in a particular business area.Preferred Qualifications<ul><li>Privacy certification (CIPP/US, CIPM) preferred.</li><li>Experience in any of the following domains would be beneficial (though not necessary): data subject rights, purpose limitation, data minimization, retention and deletion requirements.</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

VP Privacy Strategy & Program Management

12-Nov-2024<h4>Coordinator of Academic Affairs</h4>Faculty of Arts and Sciences 67240BRJob SummaryReporting to the Director of Administration and Operations in the Department of Psychology and providing high-level support for the Department Chair, the Coordinator of Academic Affairs is responsible for overseeing all aspects of faculty searches/reviews, research appointments, visa sponsorship, and departmental events.Position Description<ul><li>Supports faculty reviews and searches by working closely with search and promotion committees to organize and attend meetings, draft/write correspondence, follow-up on action items, arrange travel for candidates, provide data collection, analysis, reporting, and final preparation of dossiers</li><li>Advises faculty on research appointment options for new hires, compiles dossiers, and processes research appointments</li><li>Reviews job ads, posts job openings, collects applications, and compiles applicant data</li><li>Coordinates visa sponsorship of foreign scholars, faculty, student interns, and other academic positions</li><li>Retains search files and personnel files in accordance with the General Records Schedule</li><li>Compiles data for the annual NIH/NSF report</li><li>Processes Harvard Sponsored Roles.</li><li>Onboards new faculty and researchers</li><li>Organizes faculty meetings, takes minutes, and provides high-level administrative support for the Department Chair</li><li>Organizes all aspects of departmental events (including faculty retreats, retirements, and farewells; annual student/faculty symposium; faculty recruitment visits; Visiting Committee meetings, etc.)</li><li>Performs other duties as required</li></ul>Basic Qualifications5 years administrative experience required.Additional Qualifications and SkillsBachelor's degree and 3-5 years of office administration and customer service experience preferred. Strong MS Office skills. Solid writing, editing, and proofreading skills. Excellent interpersonal skills and ability to communicate professionally with diverse constituency. Ability to handle complex and confidential information with discretion. Ability to work across teams and with a variety of projects. Excellent organizational skills with ability to prioritize work in an environment with multiple and conflicting interests. Ability to work independently with minimal supervision.Additional InformationThis position requires a minimum onsite presence of 3 days per week. We regret that we will not be able to provide visa sponsorship for this position. All formal written offers will be made by FAS Human Resources. &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-UnitSocial Sciences Salary Grade055DepartmentPsychologyUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JB1

Harvard University FAS Human Resources

Coordinator of Academic Affairs

12-Nov-2024<h4>Education Coordinator</h4>Harvard Medical School 67259BRJob SummaryThe primary role of the Education Coordinator is to coordinate all administrative aspects of the Master of Science in Bioethics and Fellowship in Bioethics programs. As the primary point of contact for students, fellows, and faculty participating in these programs, the Coordinator ensures courses, communications, and events are planned and executed. As a member of the Center for Bioethics Education Team, the coordinator assists with aspects of the Responsible Conduct of Research program for post-doctoral trainees at HMS and participates in planning and execution for various events such as Incoming students’ day, Capstone Symposium, Fellowship dinners, and reunions.Position DescriptionMaster of Science in Bioethics: Enrollment, Student Affairs, Graduation<ul><li>Acts as primary liaison for MBE students, providing counsel and advice, coordinating problem solving with faculty, preparing and submitting supporting materials for further study, scholarships, and other opportunities, and ensuring that all requirements are met for graduation</li><li>Drafts and sends weekly update and other communications for MBE students.</li><li>Manages MBE Canvas site for student access to program information, events, and networking opportunities.</li><li>Plans and coordinates student events including Orientation, Coffee Talks, Fridays at 4, Capstone Symposium, and Graduation</li><li>Serves as member of the Master's program managers group, sharing cross program information and developing shared opportunities. Shares agenda with Education Team prior to meeting in order to strategize MBE administrator attendance.</li></ul> MBE Course Management/Curriculum Delivery and Oversight<ul><li>Coordinates and implements administrative processes for onboarding MBE course instructors. Assists with training, communication, and problem-solving.&nbsp;</li><li>Updates course offerings in my.harvard and oversees advising and registration processes, responds to inquiries, and approves cross-registration petitions.</li><li>Manages scheduling of rooms for courses, ensures Canvas sites are prepared and published, and assists with library reserves.</li><li>Gathers and maintains data for and assists in preparing assessments and reports</li><li>Participates in periodic external advisory committee visits, assists in drafting required reports for the committee.&nbsp;</li></ul> Fellowship in Bioethics:&nbsp;<ul><li>Coordinates and has direct administrative responsibility for the Fellowship (in-person and Online fellowship) program(s) working closely with the Fellowship Director(s).</li><li>This includes coordinating the Fellowship Welcome Dinner, visiting lecturers (including travel reimbursements and logistics), creating and updating Canvas site, ensuring room reservations and catering, and maintaining communication with the Fellows.</li></ul> Responsible Conduct of Research:<ul><li>Coordinates and supports the Responsible Conduct of Research (RCR) program in collaboration with the program director(s).&nbsp;&nbsp;&nbsp;</li><li>Update offerings in the Harvard Training Portal, track attendance, and prepare reports on program participation.</li></ul> Additional Education Team Responsibilities: As a member of the Education Team, the coordinator manages and assists with educational programs and events. We expect the coordinator to leverage opportunities to build relationships and share information about the Master’s, Fellowship and RCR programs. This person should be a team-player and willing to assist in efforts to support the overall success of education programs at the Center.<ul><li>Supports MBE and Fellowship Recruitment and Admissions efforts.</li><li>Prepares and submits supporting materials for further study, scholarships and opportunities</li><li>Coordinates and implements special projects identified by the Associate Director of Education.</li><li>Gathers and maintains data for and assists in preparing reports, presentation, and other written materials, including letters of recommendation and notifies supervisor of unusual situations.</li><li>Partners with Education Team to coordinate and organize alumni contacts, and contributes to ideas of implementing an alumni network, organizes reunion meetings, and prepares for future celebratory events.</li></ul>Basic Qualifications4+ years of experience. Higher education may count towards experience. &nbsp;Additional Qualifications and Skills<ul><li>Bachelors and/or Master's degree preferred.</li><li>Experience in higher education setting.</li></ul>Additional InformationA COVER LETTER is required as part of this application.&nbsp; A writing task will be required as part of the interview process. This is a term position, with an end date of September 12, 2025. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403040 Coordinator II Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade055DepartmentCenter for BioethicsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Pre-Employment ScreeningIdentity Schedule35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pm &nbsp;Commitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a> &nbsp;EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Education Coordinator

12-Nov-2024<h4>Mobile Health Map Program Coordinator</h4>Harvard Medical School 67264BRJob SummaryThe Program Coordinator will be a key player in ensuring the seamless functioning of Mobile Health Map’s services, with a focus on customer support, technical assistance, and relationship management. This role will involve being the first point of contact for users, addressing inquiries, and resolving technical issues while assisting with the logistics and administration of ongoing projects. The ideal candidate is highly organized, tech-savvy, and adept at managing multiple tasks to help enhance the user experience.Position DescriptionPrimary Responsibilities:<ul><li>Relationship Management: Build and maintain strong relationships with representatives from other mobile clinics. Use these relationships to enhance user engagement through personalized follow-up.</li><li>Primary Contact and Customer Support: Serve as the main point of contact for inquiries received through the Mobile Health Map central email. Triage questions, concerns, and opportunities, providing timely, high-quality customer service.</li><li>User Assistance and Troubleshooting: Assist website users with registration, password issues, data entry, and other technical problems. Ensure prompt and effective resolution of user concerns, and notify the manager of any issues that could affect the user experience.</li><li>Project Administration: Support Mobile Health Map staff with the administration and logistics of key projects, including learning collaboratives, research initiatives, and communication efforts.</li><li>Research and Content Development: Assist in researching and writing reports, toolkits, manuscripts, blog posts, curriculum materials, slide decks, poster presentations, conference abstracts, and other relevant content.</li><li>&nbsp;Research and Evaluation Support: Support research and evaluation activities, including data entry, cleaning, analysis, and visualization. Provide assistance with writing and data presentation.</li><li>&nbsp;Performance Monitoring: Maintain an internal dashboard of key performance indicators. Regularly update the team on dashboard metrics and escalate any potential issues promptly.</li><li>Meeting Support: Prepare agendas, take notes, and track action items from key meetings, including Mobile Health Map team meetings.</li><li>Mobile Healthcare Knowledge: Develop a comprehensive understanding of mobile healthcare, including the work of The Family Van. Share this knowledge when building and maintaining relationships with other mobile clinics.</li></ul>Basic Qualifications3 or more years of experience. Higher education may count towards experience.Additional Qualifications and Skills<ul><li>Customer Service Expertise: Exceptional customer service skills, particularly in resolving technical issues via email.</li><li>Technical Proficiency: High comfort level with technology, with the ability to clearly and patiently assist users who may be less tech-savvy.</li><li>Data Management: Experience in managing, cleaning, tracking, interpreting, and visualizing data.</li><li>Organizational Skills: Strong organizational and time management abilities, with the capacity to manage multiple tasks simultaneously. ·</li><li>Communication Skills: Excellent written and verbal communication, interpersonal, and facilitation skills. Ability to communicate effectively via video conference, phone, and in-person, adjusting style and messaging for different audiences and mediums.</li><li>Teamwork and Independence: Ability to work collaboratively within a team, as well as independently, taking initiative to complete tasks.</li><li>Software Proficiency: Proficient in Microsoft Office (Word, Excel, Access, Outlook, PowerPoint). Ability to learn and effectively use new software (e.g., WordPress, Zoom, Salesforce, Constant Contact, Slack).</li><li>Flexibility: Ability to work both virtually and in-person as required.</li></ul>Additional InformationThis is a term appointment, with an end date of June 30, 2025, with the possibility of renewal contingent on funding. The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines. Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding. The Harvard Medical School is not able to provide visa sponsorship for this position. Not ready to apply? Join our talent community to keep in touch and learn about future opportunities! (<a href="https://www.gem.com" target="_blank">https://www.gem.com</a> ?formID=16341e35-cbc6-4904-88a3-09b35763307e) &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.About Us Mobile Health Map (MHM), <a href="https://www.mobilehealthmap.org/" target="_blank">https://www.mobilehealthmap.org/</a> a program of Harvard Medical School, helps mobile clinics measure, improve, and communicate their impact. Beginning with the 2009 publication of our seminal paper, “Calculating the return on investment of mobile healthcare” by Dr. Nancy Oriol and followed by the development of our online Return on Investment Calculator, MHM has been the go-to expert for showing how mobile clinics serve vulnerable populations. Our innovative digital resources have allowed mobile clinics across the country, an estimated 3,000 in the sector, to model their cost-effectiveness and impact, paving the way for mobile clinics to establish themselves as critical components of the health care system. BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Boston Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-Unit------------ Salary Grade054DepartmentFamily VanUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusFull-time Appointment End Date30-Jun-2025Pre-Employment ScreeningIdentity Schedule35 hrs. per week | Monday - Friday | 9:00 am - 5:00 pmCommitment to Equity, Diversity, Inclusion, and BelongingWe are committed to cultivating an&nbsp;inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values&nbsp;&nbsp;&nbsp; <a href="https://hms.harvard.edu/about-hms/campus-culture/mission-community-values-diversity-statement" target="_blank">https://hms.harvard.edu/about-hms/campus-culture/mission-community-valu…</a>EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Mobile Health Map Program Coordinator

12-Nov-2024<h4>Graduate Program Coordinator</h4>Faculty of Arts and Sciences 67231BRJob SummaryReporting to the Department of Economics’ Assistant Director of Graduate Studies, the Graduate Program Coordinator is part of the department’s Graduate Program Studies team.&nbsp; The Graduate Program Coordinator serves as a principal administrator for the graduate program and takes the lead on event coordination, communications activities and other general administrative support for the program, including financial processing and fellowship awards coordination and disbursements. They interact with PhD students, faculty, staff, FAS registrar, and various other constituents across the University and outside of Harvard, including HKS and HBS with whom the department has joint graduate programs.&nbsp;Position DescriptionGeneral Administrative SupportKey contact for PhD program inquiries, applicants, admitted students and current students. Facilitate internal application and award process for student prizes, fellowships, and grants, and will coordinate dissertation defense application process.&nbsp; Will manage and maintain integrity of all documentation and student records for program. Provides administrative support for department’s PhD alumni engagement activities.Financial ProcessingResponsible for financial processing and tracking for graduate program, including processing reimbursements and program-related invoices as well as tracking and processing student prizes, fellowships and grants. Will work with department finance team to resolve related issues, and monitor program budget and make recommendations on reallocations.Event CoordinationPlan, coordinate and execute various events throughout the academic year. Manage related budgets, interact and negotiate with vendors, and develop program content in coordination with Assistant Director of Graduate Studies. Events include, but are not limited to community-building events, graduation-related events, activities for admitted students, and orientation for incoming students.Communication CoordinationProvide smooth day-to-day flow of communications within program and departmental colleagues as well as university colleagues as needed.&nbsp; Develop, write and edit materials for public domain and department website related to the department's graduate studies program and its students. Facilitate internal communication amongst and for graduate students, including management of relevant listservs. Promote graduate studies program events and seminars to internal and external stakeholders.The Graduate Program Coordinator will work collaboratively on other department initiatives and performs other duties as needed, including serving as back-up for other team members as needed.Basic Qualifications3 years' work experience; education beyond high school can count towards experience.&nbsp; Experience with Microsoft Office.Additional Qualifications and SkillsCollege degree preferred.&nbsp; Excellent organizational skills with particular ability to prioritize work in an environment with multiple and conflicting interests. Proven project and/or program management skills. Excellent interpersonal and communication skills. Ability to work independently with minimal supervision. Ability to handle complex and confidential information with discretion. Competency using a variety of computer software. Preferred advanced knowledge of Word, spreadsheets, and/or databases; may be tested on appropriate computer skills as required.Additional InformationWe regret that we will not be able to provide visa sponsorship for this position. All formal written offers will be made by FAS Human Resources. &nbsp;Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionGeneral Administration Department Office LocationUSA - MA - Cambridge Job Code403134 Coordinator I Work FormatHybrid (partially on-site, partially remote) Sub-UnitSocial Sciences Salary Grade054DepartmentEconomicsUnion55 - Hvd Union Cler &amp; Tech Workers Time StatusPart-time Pre-Employment ScreeningIdentity Commitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-JB1

Graduate Program Coordinator

Our CultureEDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;19&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022 and 2023 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 30 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Serving as the first point of contact for customer inquiries, orders, and service requests via phone, email, or chat</li><li>Providing accurate and timely information regarding propane services, pricing, delivery schedules, and account status</li><li>Assisting customers with placing orders, scheduling deliveries, and resolving any delivery or billing issues</li><li>Collaborating with internal teams, including sales, operations, and dispatch, to coordinate efficient propane deliveries and resolve customer concerns</li><li>Maintaining customer records, ensuring accurate and up-to-date information is captured in the system</li><li>Promoting and upselling additional propane products or services to customers as appropriate</li><li>Handling customer complaints or escalations with empathy and finding satisfactory resolutions</li><li>Building strong customer relationships and ensuring customer satisfaction through exceptional service</li></ul>Requirements:<ul><li>High school diploma or general education degree (GED).</li><li>Able to multi-task well and prioritize workload.</li><li>Able to exercise progressive decision-making.</li><li>Strong knowledge of Microsoft Office.</li><li>Ability to work, and exceed, in time sensitive environment.</li><li>Ability to work effectively in a team environment.&nbsp;</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay $21-$24 per hour, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

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