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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?As part of US Consumer Services Controllership, this role is responsible for providing accounting, reporting, and advisory support for partner deals, new or refreshed product offerings and key business initiatives within the US Consumer Segment with particular focus on Membership Services.&nbsp; This individual will also be responsible for providing oversight of the Segment Financial Statements through effective accounting and financial consultation and design, balance sheet oversight of key assets and liabilities, and partnering with the Control Management and SOX teams to ensure a robust control environment.&nbsp; A general understanding of loyalty/benefits programs, including Travel &amp; Lifestyle Services, card economics, business drivers as well as knowledge of American Express financial systems, internal controls and overall business acumen will be key factors to success within the role.&nbsp;Primary responsibilities will include, but are not limited to:<ul><li>Providing accounting advisory to the Business and Finance teams </li><li>Reviewing financial terms in third party contracts</li><li>Researching and documenting relevant accounting guidance (i.e., GAAP)</li><li>Consulting on and, when necessary, designing operational accounting and reporting processes as well as related controls</li><li>Oversight of key drivers of the segment financials</li><li>Support of Monthly/Quarterly reporting, including ad hoc analysis and other reporting requirements </li><li>Building and maintaining strong relationships with key Business and Finance partners including counterparts within the broader Controllership organization.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting or finance</li><li>Strong ability to interpret GAAP accounting guidance including the ability to form and communicate clear and concise accounting conclusions</li><li>Strong analytical and problem-solving skills</li><li>Strong communication and relationship skills; effectively navigate through a matrix-based organization</li><li>Strong process improvement, project management and implementation experience</li><li>Ability to process information quickly to identify issues and areas for follow-up</li></ul>Preferred Qualifications:&nbsp;<ul><li>CPA/MBA preferred</li><li>5+ years of cumulative accounting or finance experience preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Controller

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Enterprise Third-Party Risk Management (ETRM) hired recently a new Director and is now hiring a new manager to drive the establishment of a new team to provide governance and oversight for Third-Party Risk policies and frameworks across American Express. ETRM is part of the Operational Risk Management group of GRC and is responsible for identifying and managing third-party risks across all business units, functions, processes, and geographies at American Express. The team assists in the identification, measurement, monitoring, and management of risks related to the business, products and processes.The new team will develop a governance framework with associated policies, standards and framework documents to manage the Third-Party risks across the company globally. Once established, the new team will own and maintain that framework and associated policies, standards, and procedures.Responsibilities:<ul><li>Support the development, implementation, and enforcement of an enterprise third-party risk governance framework.</li><li>Support the development and issuance of regular third-party risk governance reporting to senior leaders and/or appropriate risk committees.</li><li>Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the third-party risk governance framework.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree is required; advanced degree is a plus.</li><li>Experience with Risk Management governance required, specifically in creating and implementing risk management policies and related program and framework documentation.</li><li>Third-Party Risk Management experience required.</li><li>Minimum of 3 years of leadership experience in risk, compliance, legal, or regulatory roles. Equivalent top-tier consulting experience in these areas is acceptable.</li><li>Strong communication skills, both written and verbal, are required.</li><li>Able to effectively manage multiple and often conflicting priorities under tight timeframes, as well as to adapt to frequent change and shifting priorities.</li><li>Able to collaborate across teams, geographies and departments.</li></ul>Preferred Qualifications<ul><li>Able to lead and influence without authority derived from band level.</li><li>Rigorous, analytical and structured approach to prioritization, decision-making and problem-solving.</li><li>Experience in project management is desired.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Third-Party Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Our team is building a best in class Case Management platform to service our customers using modern open source technology operating in the cloud. So if you are interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.&nbsp;Responsibilities<ul><li>Hands-on Pega engineer with expertise in developing complex, large scale enterprise applications</li><li>Daily tasks will largely revolve around writing code and testing, and remainder of time will be collaborating with stakeholders through ongoing product/platform releases</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)&nbsp;</li><li>Collaborate with architects, product owners, developers, and other scrum teams to deliver a quality product</li><li>Participate in code reviews and automated testing</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Good understanding of developing and maintaining various system integrations which include application to application integrations, services, internal and external APIs, file transfers, and SQL queries</li><li>Demonstrate increased self reliance to achieve team goals</li><li>Influence team members with creative changes&nbsp;and improvements by challenging status quo</li></ul>Qualifications<ul><li>Bachelor’s Degree in Computer Science, Computer Engineering, or related degree</li><li>3+ years of software development experience in Pega</li><li>Knowledge and experience on Pega 8 versions and Pega Senior System Architect Certification (Pega CSSA) certified</li><li>Deep knowledge on Pega Case Management, application security, integration rules (connector and services) and Pega's layering concept to support reusability.</li><li>Familiar with Agile or other rapid application development methods</li><li>Experience in Dispute, Fraud, or any case management domain will be a plus</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Pega Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants -&nbsp; a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term.Amex Offers sits within the Membership Portfolio Services Team.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.&nbsp;How will you make an impact in this role?As the&nbsp;Senior Manager of Business Development – Amex Offers &amp; Ads&nbsp;, you will be responsible for effectively managing and building a pipeline of new and lapsed advertisers into the Amex Offers program that will deliver unique value to Card Members and profitable growth for American Express. This role involves building strong client and agency relationships, delivering against goals that drive offer volume and increased campaign investment, and ensuring the successful E2E delivery of campaigns. The ideal candidate will have a proven track record in sales, negotiations, closing skills – all in a fast paced and dynamic environment - and have an unwavering will to win.Key Responsibilities&nbsp;<ul><li>Develop and implement strategies to achieve business development objectives and drive revenue growth.</li><li>Identify opportunities and build robust pipelines for new accounts/advertiser prospects.</li><li>Compliantly meet and exceed quarterly and annual scorecard targets.</li><li>Uncover merchant, advertiser and partner needs, handle objections, and close sales.</li><li>Understand the competitive commercial landscape and market trends, and how our platform/program deliver a competitive edge for our partners.</li><li>Exhibit personal excellence by consistently delivering high-quality results.</li><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements.</li></ul>This will be a Hybrid position where you will be required to be in the office 3 days a week.Preferred Qualifications<ul><li>3+ years experience in sales, account development, or client services, and ideally within the digital/online media industry.</li><li>Hunter mentality.</li><li>Proven track record of driving direct results in a fast paced, dynamic environment.</li><li>Strong relationship-building and account development skills.</li><li>Excellent strategic thinking, problem-solving, and communication abilities.</li><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks.</li></ul>Due to the business needs, this role can reside virtually in New Jersey, California, or Texas.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager of Business Development – Amex Offers & Ads

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position is a key member of the Consumer Practices Advisory Team (CPAT) within Global Risk &amp; Compliance. CPAT is responsible for administering a comprehensive UDAAP/UDAP regulatory compliance Program. CPAT is responsible for business process and product reviews, calculating and tracking metrics, managing relationships with business units and other activities in support of the UDAAP/UDAP Program. The Program helps ensure all products and services available to customers are free from unfair, deceptive or abusive acts or practices. This position will ensure that compliance risks are adequately identified, assessed, monitored and controlled. How will you make an impact in this role?The Manager of Consumer Practices Compliance is responsible for assisting in executing the overall Consumer Practices Program for American Express National Bank (“Bank”) and across the enterprise.The main responsibilities of the Manager, Consumer Practices will be to: <ul><li>Manage collaborative relationships with Compliance and business colleagues to understand business unit operations and ensure Program standards are met</li><li>Execute consumer practices review, analyze data and procedures, asses potential UDAAP/UDAP risk, communicate potential Risks effectively</li><li>Assist in the execution of the Consumer Practices Risk Assessment</li><li>Assess the business’ initiatives for UDAAP/UDAP risks through the New Product Approval process</li><li>Present training materials and provide guidance as appropriate</li><li>Recommend revisions to the Program’s procedures and standards for review and support automation</li><li>Provide assistance during examinations of Consumer Practices Programs in preparing responses to examination- or supervisory-related requests.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree required or other advanced degree is strongly preferred</li><li>4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role</li><li>Substantive knowledge of UDAP/UDAAP and consumer financial services requirements</li><li>Knowledge of risk assessment methodology, compliance monitoring, reviewing products, developing findings, and metrics-based reporting</li><li>Ability to develop and clearly communicate results of analysis, orally and in writing</li><li>Ability to effectively persuade colleagues at all levels</li><li>Strong computer knowledge required; excellent MS Office skills required; proficiency with other software, including communication, compliance data/analytical systems is strongly preferred.</li></ul>Preferred Qualifications<ul><li>Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment and independently drive results</li><li>Certified Regulatory Compliance Manager (CRCM) Certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.The Finance Data Science &amp; Analytics team drives strategic decisions for the business by applying statistical, innovative, analytical approaches and machine learning techniques. The candidate will be part of a quantitative finance team made up of highly talented individuals with strong intellectual curiosity. The essence of the work involves gathering, manipulating and synthesizing data (customer behaviors, transactions, attributes, etc.), predictive modeling and analytics to drive actionable recommendations. This is an excellent opportunity for an individual to work with the leadership team, gain deeper understanding of AXP business and build key business relationships.&nbsp;This role will support the analytics and forecasting for AXP Global Billed Business volume with a focus on Commercial Services and Global Merchant business. Cross functional collaboration with LFO teams supporting our Commercial Services and Global Merchant business units; as well as with our BU FP&amp;A teams and Enterprise FP&amp;A teams in CP&amp;A, will be a key part of this role.The candidate will be afforded the opportunity to not only observe, but also influence, how strategic decisions are made at senior levels of American Express, and provide recommendations on areas of improvement, while also leading ad-hoc, strategic initiatives related to Billed Business.Responsibilities include:<ul><li>Leverage quantitative skills to provide decision support to business teams on Enterprise-wide forecasting for Billed Business, including, but not limited to, model ownership and results analyses.</li><li>Propose and implement solutions to ad-hoc business problems independently, leveraging data and insights to play the role of strategic advisors.</li><li>Lead Planning activities including Risks &amp; Opportunities (R&amp;O), Long-Range Plan (LRP) and Annual Plan as it relates to CS Billed Business and GMS Discount Billed Volume.</li><li>Deepen trust-based relationships with a variety of stakeholders and levels across the Enterprise, including, but not limited to EFP&amp;A, BU FP&amp;A, LFO teams and business partners.</li><li>Lead multiple volumes-related initiatives concurrently while adhering to deadlines.</li><li>Assist in developing/enhancing spend metric predictive modeling that incorporates card member behaviors and increased level of data granularity.</li><li>Use machine learning techniques to improve forecasts and produce business insights; leverage visualization and reporting tools.</li><li>Provide thought leadership into key findings and actionable recommendations to influence business strategy.</li><li>Understand and adopt emerging technology that can affect the application of the quantitative analytical approaches and technique to solve business problems.</li><li>Perform financial planning and analysis that serve as the basis for key internal and external communications.</li><li>Ensure the flow of accurate and complete financial information by liaising between internal and external reporting and broader finance organization. </li></ul>Minimum Qualifications:<ul><li>Solid understanding of card economics</li><li>Highly motivated individual with desire to work on ambiguous projects; With the ability to break down and execute on complex ideas</li><li>Ability to solve ad hoc business problems independently and manage multiple priorities and projects while adhering to deadlines</li><li>Master’s degree in a quantitative field</li><li>Proficiency in Python, SQL and Hive</li></ul>Preferred Qualifications:<ul><li>2+ years of experience preferred</li><li>Python/R skills strongly preferred</li><li>Statistical/Predictive modeling knowledge and experience strongly preferred</li><li>Experience with data visualization tools preferred</li><li>Strong analytical, organizational, and problem-solving skills with good attention to detail</li><li>Strong desire and ability to learn</li></ul>Considerations for sponsorship:Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws,American Express may provide visa sponsorship for certain positionsSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This position is a key member of the Consumer Practices Advisory Team (CPAT) within Global Risk &amp; Compliance. CPAT is responsible for administering a comprehensive UDAAP/UDAP regulatory compliance Program.&nbsp;&nbsp;CPAT is responsible for business process and product reviews, calculating and tracking metrics, managing relationships with business units and other activities in support of the UDAAP/UDAP Program.&nbsp;&nbsp;The Program helps ensure all products and services available to customers are free from unfair, deceptive or abusive acts or practices. This position will ensure that compliance risks are adequately identified, assessed, monitored and controlled.How will you make an impact in this role?The Manager of Consumer Practices Compliance is responsible for assisting in executing the overall Consumer Practices Program for American Express National Bank (“Bank”) and across the enterprise.&nbsp;&nbsp;The main responsibilities of the Manager, Consumer Practices will be to:<ul><li>Manage collaborative relationships with Compliance and business colleagues to understand business unit operations and ensure Program standards are met</li><li>Execute consumer practices review, analyze data and procedures, asses potential UDAAP/UDAP risk, communicate potential Risks effectively</li><li>Assist in the execution of the Consumer Practices Risk Assessment</li><li>Assess the business’ initiatives for UDAAP/UDAP risks through the New Product Approval process</li><li>Present training materials and provide guidance as appropriate</li><li>Recommend revisions to the Program’s procedures and standards for review and support automation</li><li>Provide assistance during examinations of Consumer Practices Programs in preparing responses to examination- or supervisory-related requests.</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree required or other advanced degree is strongly preferred</li><li>4-5 years of demonstrated consumer financial services experience in a compliance, legal, audit or risk role</li><li>Substantive knowledge of UDAP/UDAAP and consumer financial services requirements</li><li>Knowledge of risk assessment methodology, compliance monitoring, reviewing products, developing findings, and metrics-based reporting</li><li>Ability to develop and clearly communicate results of analysis, orally and in writing</li><li>Ability to effectively persuade colleagues at all levels</li><li>Strong computer knowledge required; excellent MS Office skills required; proficiency with other software, including communication, compliance data/analytical systems is strongly preferred.</li></ul>Preferred Qualifications<ul><li>Top candidate is self-motivated; dependable; adaptable; detail-oriented; and able to manage multiple priorities, work within a team environment and independently drive results</li><li>Certified Regulatory Compliance Manager (CRCM) Certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The role is part of American Express’s Credit and Fraud Risk (“CFR”) business unit and the Global Commercial Services (GCS) group. CFR follows the company’s commitment to risk management by identifying and implementing key revenue and risk drivers, Big Data capabilities and skills, and understanding of the Company’s traditional and FinTech competitors. Professionals working in the CFR organization are responsible for leveraging highly specialized quantitative skills towards judicious management of write-offs across strong and challenging economics, along with informed risk trade-offs, which are central to great bottom line and top line results of the Company. Risk management thus requires professionals with a highly specialized set of skills and expertise in quantitative analysis; management of large, complex datasets; and the ability to derive actionable insights from business intelligence to drive this critical function.How will you make an impact in this role?The key responsibilities include:<ul><li>Drive in-depth portfolio analytics and collaborate with different cross functional team including New Accounts, Decision Science, Line management and customer management team to develop action plan to mitigate risk. </li><li>Develop strategies and controls to design new products, utilizing the existing modular capabilities and ensuring scalability and speed to market across lending portfolio.</li><li>Develop knowledge of internal processes and leverage existing risk strategies and systems to increase efficiencies and scalability across products.</li><li>Manage and prioritize investments and requirements across products.</li></ul><ul><li>Work closely with cross-functional teams–product, finance, servicing, technology – to design and execute flawless implementation. Manage written and verbal communication with key project sponsors and senior leadership.</li><li>Superior thought leadership, project management and analytical thinking with demonstrated proficiency in simultaneously managing multiple projects.</li><li>Credit Risk Management experience with an in-depth understanding of the end-to-end credit lifecycle, as well as an in-depth understanding of credit metrics and processes.</li><li>Proven ability and self-sufficiency to translate business priorities into executable strategies.</li><li>Ability to build strong relationships, drive, and influence within large cross-functional teams.</li><li>Utilize industry and internal risk management best practices and incorporate regulatory feedback as needed to recommend risk control methods and drive continuous improvement in risk management methodologies and frameworks.</li></ul>Minimum Qualifications<ul><li>A Bachelor’s or advanced degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, or Engineering</li><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Risk management experience with strong analytical and quantitative skills</li><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li><li>Hands-on experience working with large datasets; familiarity with Hive, Python, R, SAS, SQL, and/or other similar programming languages</li><li>Creative thought leadership, bold ambition, and an ability to win</li><li>Blend of analytical skills, process expertise, project management and relationship-building skills</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results&nbsp;</li><li>Ability to build strong relationships in a cross-functional environment</li><li>Clear, effective written and oral communication skills</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML functions. GFCC is part of the broader Global Risk &amp; Compliance organization.The Program Governance within Global Financial Crimes Compliance team oversees project management, inter-company agreements (ICA), issue management, the new product approval process, audit and review management, and financial institution due diligence (FIDD) for GFCC.This is an exciting opportunity to join the American Express GFCC Program Governance team in a role that will help the successful applicant build knowledge of virtually all GFCC processes, create relationships with stakeholders across GFCC, Compliance, and all lines of defense, and lead impactful decisions and projects.Role OverviewThis role will focus on several processes under the umbrella of GFCC Program Governance: DFS504 Management, Financial Institution Due Diligence, Audit Management, and Management and Tracking of Corrective Actions. DFS504Rule 504 of the New York Department of Financial Services (“DFS”) requires its regulated institutions to file an annual Compliance Finding certifying that the institution has an effective Transaction Monitoring and Filtering Program, and thus compliant with Rule 504. As part of the Compliance Finding, extensive documentation must be collected from many stakeholders, and material improvement disclosures must be identified and aligned with leadership. Financial Institution Due DiligenceFinancial Institution Due Diligence requires communication and coordination with third-party financial institutions with which American Express has relationships or is establishing a relationship. The FIDD function within GFCC involves consultation with GFCC experts to respond to detailed questionnaires about AMEX financial crimes exposures and functions.Audit and Action Plan ManagementGlobal Financial Crimes Compliance (GFCC) is reviewed by various oversight teams including the Internal Audit Group (IAG), Independent Compliance Testing (ICT), and Global Risk Oversight. These reviews, associated requests, and resulting responses are managed and/or tracked centrally by the GFCC Audit Management function. Additionally, findings from these reviews must be tracked and managed to completion in cooperation with action plan owners.Responsibilities:<ul><li>Coordinate and manage communication between non-GFCC AMEX teams, GFCC experts, and GFCC Leadership on complex and technical questions related to DFS504, FIDD, and Audit Management&nbsp;</li><li>Manage multiple project and request deadlines across a variety of functions.</li><li>Maintain documentation supporting outcomes from all functions, including Wolfsberg Questionnaires, PATRIOT Act certification, support for Audit requests, Action Plans and supporting documentation, and all documentation required to support the DFS504 Findings.</li><li>Become an expert in GFCC processes, including Sanctions Screening, Transaction Monitoring, Investigations, Risk Management, etc. to provide direction and context to all stakeholders.</li><li>Develop, manage, and communicate high-quality reporting to various stakeholders regarding request volume, issue management, project statuses, etc.</li><li>Manage and create high-quality presentation materials to facilitate leadership conversations.</li><li>Develop and document new and existing processes</li></ul>Minimum Qualifications:<ul><li>Five years professional experience.</li><li>Two years in any of the following areas: DFS504, Financial Institution Due Diligence, Transaction Monitoring, Suspicious Activity Reporting, Sanctions/Politically Exposed Persons (PEP) Screening, Regulatory Exam Management, Audit Management, or other Compliance functions.&nbsp;</li><li>Strong written and verbal communication skills and ability to interact with all levels of management.&nbsp;</li><li>Strong skills with Microsoft Office products including Excel and PowerPoint.</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timelines.</li><li>Able to excel and motivate others in high-pressure situations; manage multiple tasks simultaneously; and maintain poise and focus in stressful situations.</li><li>Bachelor’s degree required.</li></ul>Preferred (But Not Required) Qualifications:<ul><li>People leadership of one to two professional roles.</li><li>Small-to-medium scale project management, especially managing multiple projects simultaneously.</li><li>Advanced degree in a related field a plus.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Compliance; Global Financial Crimes, Audit, FIDD, DFS504

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you'll be recognized as an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Responsible for engineering, modification, and providing over-sight/management of one or more of the following: Data Center Building Automation Controls and Management software, Mechanical Systems, Electrical Distribution System, Diesel Power Generation Systems, UPS Systems and UPS Battery System. Responsibilities include, but are not limited to, performing frequency-based preventive maintenance, performance testing, problem resolution and remediation of failed components and/or systems. This person will perform equipment hardware and software diagnostics, develop and implement corrective actions, as well as coordinating and communicating resolution expectations with 3rd party vendors. They should be capable of applying skilled knowledge to address sophisticated problems; often facilitated, solely, by referencing manufacturers' manuals, engineered drawings, schematics, or similar documents. Daily work activities require an understanding of the interrelationships between various critical facility systems and improving efficiency through changes in equipment operational characteristics. They will also support other roles and department teams across a variety of critical facility infrastructure and systems (e.g. - mechanical and electrical systems maintenance).This person will collaborate with leadership, project managers, peers, customers and strategic partners to raise operational availability risks, provides detailed recommendations, drives resolution, addresses business priorities, new products or services and implements problem-solving solutions which requires good judgment and quick action. Role expectations are also inclusive of developing and implementing policy, standards, and procedures. This role will report directly to the Data Center Infrastructure Senior Service Delivery Manager.Key Responsibilities:<ul><li><ul><li>Working night shift, specifically 4X10hr nights, either Monday-Thursday or Tuesday-Friday.</li><li>Fulfill the primary responsibilities associated with this role, which is supporting the raised floor power equipment environment.</li><li>Perform and deliver the following: building, installing and terminating of raised floor power cables. End-to-end process where candidate is expected to use electrical knowledge to building power cables per equipment specifications, install them under the raised floor environment and terminate into electrical infrastructure. </li><li>Perform electrical power equipment, electrical industry best practices, proficiency in electrical metering equipment, familiarity with the National Electrical Code and NFPA 70E. </li><li>Perform routine thermal scanning of electrical equipment.</li><li>Perform routine repair and maintenance activities on facility electrical infrastructure. </li><li>3rd party vendor/cross-vendor over-sight and engagement</li><li>Develop, maintain, and enhance detailed installation and preventative maintenance procedures, operational training program and evaluation criteria while maintaining program integrity and confidentiality. Apply expertise and experience to analyze various data center component and system configurations to optimize performance; providing research findings and recommendations to leadership for review/alignment prior to implementation.</li><li>Examine failures for trends and factors of failure, developing and/or performing corrective actions independently. Identify root cause, conduct risk assessments and develop mitigation plans.</li><li>Use sophisticated data capture and recording equipment to analyze data; make timely and effective decisions; provide findings and proposals to leadership and implement aligned upon solutions.</li><li>Provide 7x24 on-call, rotational support during facility/site emergency response related events if/when needed/required.</li><li>Provide proactive participation and engagement with leadership to coordinate, establish workflow deliveries and/or on-site staffing priorities/needs.</li><li>Proactively communicate data center availability risks to DCI leadership.</li><li>Support leaders in crafting, implementing, and supervising compliance across aligned upon policy, standards and procedures.</li><li>Lead internal and vendor resources while completing and supervising workflow queues.</li><li>Cross-train and/or mentor technicians and peers in relevant skills to support succession planning and skills development.</li></ul></li></ul>Minimum Qualifications:<ul><li><ul><li>High School</li><li>Experience in Tier III-IV data center environments working with electrical plant operations, including conceptual knowledge of the interaction between multiple, large systems and the potential impact of minor changes in any of those systems.</li><li>3+ years of Journeyman level electrician or equivalent experience with the following systems: branch circuits, electrical distribution, low voltage electrical, paralleling switchgear, complex electrical distribution systems (e.g. – 12.47kV, 5kV, 575V or 480V switchgear, DC distribution systems, static and automatic transfer switches and schemes).</li></ul></li></ul>Preferred Qualifications:<ul><li><ul><li>AAS, vocational, trade school education, certification and/or equivalent experience in associated data center environment (e.g. - electrical, electronics, data processing hardware, telecommunications and/or networks).</li><li>Conceptual knowledge of the interaction between multiple, large systems and the potential impact of minor changes in any of those systems.</li><li>Intermediate knowledge and experience with cabling standards and quality practices.</li><li>Intermediate knowledge of critical environments and data processing-based systems/equipment with analytical, problem solving and decision-making skills.</li><li>Solid understanding and use of Microsoft Office Suite desktop applications.</li><li>System/platform domain knowledge.</li><li>Previous experience as Journeyman level electrician or equivalent.</li></ul></li></ul>Salary Range: $24.66 to $36.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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