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Description:CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Foreclosure Specialist supports and coordinates all foreclosure activities for Default Management in accordance with statutory compliance, regulatory compliance, and company guidelines. This includes all daily operational foreclosure activity relating to the foreclosure process and real estate collateral disposition process. This position will ensure all foreclosure activities are completed timely and accurately in accordance with work rules, goals, and objectives to improve timeline, attorney performance, and portfolio performance. All positions are expected to help foster a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction. NORMAL DAY-TO-DAY WORK<ol><li>Coordinates all accounts actively in foreclosure and all post-foreclosure property disposition. </li><li>Actively reviews all open foreclosures to ensure portfolio performance and timely resolution. </li><li> Acts as the primary contact for internal and external counsel on foreclosure-related matters. </li><li> Actively analyzes guidance provided by internal and external counsel to best direct each active foreclosure. </li><li> Corresponds with impacted membership regarding foreclosure, and redemption when applicable, while maintaining tactful communication and upholding company values.</li><li> Coordinates all post-foreclosure accounting activity in relation to charge-off and REO GL maintenance.</li><li> Provides recommendations for property rehabilitation and sale based on current cost-benefit analysis.</li><li>Maintains oversight of REO properties to ensure Civic's interests are protected. This includes, but is not limited to, eviction, property maintenance, inspection, and security. </li><li>Works with third-party vendors/contractors to coordinate all REO-based activities relating to property protection and repair.</li><li>Coordinates all REO sale activities including listing, scheduling, and investor-based sales. </li><li>Actively maintains relationships with internal teams and individuals to ensure support of accounts impacted by foreclosure.</li><li> Stays current with pending regulatory and state law changes that could impact foreclosure processes.</li><li> Utilizes reporting to support timely activities on all foreclosure cases.</li><li>Manages day-to-day internal and external relationships establishing and monitoring service delivery/productivity/quality standards.</li><li>Identifies opportunities for process improvement within the department and outside where applicable to minimize risk exposure.</li><li>Follows departmental and organizational policies and procedures with strict adherence.</li><li> Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum of 1 – 3 years of experience in foreclosure management or managing/servicing non-performing loan accounts.</li><li>Demonstrated knowledge and experience with the loss management life cycle and state and federal laws related to non-performing loans.</li><li>Must have strong analytical and organizational skills.</li><li> Experience developing and managing through policy.</li><li>Excellent verbal, written, presentation and leadership skills. Must possess a strong service orientation. </li><li> PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li> Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> BA/BS in Accounting, Finance or Business Management preferred. </li><li>Collection experience at a Credit Union or other financial institution.</li><li>Experience or certification as a paralegal. </li></ol>CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI269378618

Local Government Federal Credit Union

Foreclosure Specialist

American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year of experience with: Agile application development, AJAX, algorithms, BitBucket, data structures, GIT, GIT source code control, HTML, J2EE, Java, JavaScript, JDBC, JMS, JQuery, JSON, JSP, Maven, MVC/Web, MySQL, object-oriented analysis and design, OOPs, relational databases, REST APIs, SQL, Stash, SVN, and XML. Telecommuting available up to 2 days per week.Job Location: Phoenix, AZSalary Range: $105,976.00 to $150,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

American Express

Engineers

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?This position will be the part of Identity Analytics and Controls operations team in Identity and Lifecycle Management. This role is responsible for completing key deliverables to support the entitlement lifecycle control management, policy-based access control and access revocation process, engineer and implement new controls measures to further improve data quality and drive least privilege. We are seeking a candidate with a solid grasp of information security and technology controls.Job Responsibilities<ul><li>This is a Mid-level professional and technical role, developing new strategy, and implementing control measures effectively.</li><li>Design, Implement and Support the entitlement lifecycle management, policy-based access control (PBAC), access revocation, supporting its technologies, processes, and project initiatives.</li><li>Engineer solutions that proactively reduce the need for human intervention in IAM controls.</li><li>Identify trends and opportunities for access revocation through analysis of datasets from various sources.</li><li>Participates in the development of plans and strategies for information security processes, and programs.</li><li>Perform exploratory analysis to identify patterns and insights in the data and automate access revocations based on insights.</li><li>Provides day-to-day operational management over functional processes and project delivery.</li><li>Creating and updating process and technical documentation.</li><li>&nbsp;Accountable for ensuring security standard methodologies, policies, and procedures are implemented and adhered to.</li><li>Project requirements analysis, technical design, and implementation activities.</li></ul>Minimum qualifications<ul><li>Bachelor’s degree in computer science, computer engineering, or related field</li><li>5+ years of experience in Information systems</li><li>Understanding of Identity and Access Management. Ability to understand all facets of the Identity and Access Management lifecycle including the threats and vulnerabilities therein.</li><li>Interpreting data from various sources to provide valuable insights and implement the recommendations to drive least privilege. </li><li>Proficiency in Python for data wrangling, transformation, writing modular reusable scripts, automation of data pipelines and reporting.</li><li>Strong command of SQL for data querying, filtering and transformation. Comfortable with complex joins, aggregations and familiarity with databases.</li><li>Experience in automating report or dashboards, knowledge on data quality checks and exception handling.</li><li>Ability to understand, analyze data and produce meaningful conclusions.</li><li>Experience with Web Services and REST APIs.</li><li>Demonstrate ability to prioritize and handle multiple concurrent assignments with strong attention to details. </li><li>Self-motivated and dedicated, with the ability to work effectively as a member of a team and independently. </li><li>Ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results.</li><li>Excellent time management skills, and the ability to prioritize and multi-task.</li><li>Understanding of the audit and regulatory environment of financial institutions.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Information Security Analyst-SQL/ Python Data Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (“GRC”)&nbsp;is an independent risk management function, led by the&nbsp;Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.&nbsp;The Executive Assistant will give administrative support to up to up to three VPs in Global Risk and Compliance, focusing on supporting the Global Financial Crimes Compliance and International Compliance teams. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GRC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.&nbsp;Key Responsibilities<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics.</li><li>Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy.</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings.</li><li>Managing e-mails and correspondence in a timely manner.</li><li>Assisting with timekeeping and payroll duties.</li><li>Ordering workstations, devices and accessories as needed by the team.</li><li>Processing invoices and requisitions.</li><li>Assisting in the management and coordination of compliance-related projects and initiatives.</li><li>Proactively identify and resolve administrative issues and challenges.</li></ul>Minimum Qualifications:<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills.</li><li>A keen attention to detail and a sense of urgency in execution and follow-up.</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.</li><li>Knowledge of MyInfo, Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack.</li><li>Excellent written and verbal communication skills.</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.</li><li>Exudes professional maturity.</li><li>Bachelor’s degree preferred.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Administrative Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to lead our growing Brand and Reputational Risk team. This role will lead the development and implementation of our reputational risk management program, assisting in monitoring, analyzing, and reporting on potential reputational risks. The ideal candidate will possess strong research, analytical, communication, and leadership skills and a proven track record in establishing and executing on risk management processes.Key Responsibilities:<ul><li>Monitoring and Research:<ul><li>Establish processes for monitoring traditional and social media, news outlets, and other relevant sources for potential reputational risks.</li><li>Conduct research on industry trends, competitor activities, and emerging reputational risk issues.</li><li>Lead the development and maintenance of a comprehensive database of reputational risk information.</li></ul></li><li>Analysis and Reporting:<ul><li>Analyze collected data to identify potential reputational risks and trends.</li><li>Own the periodic enterprise risk management reporting and commentary related to key reputational risks and underlying drivers.</li><li>Prepare reports and presentations summarizing key findings and recommendations.</li><li>Develop risk assessments and subsequent mitigation strategies in conjunction with key partners in Corporate Affairs and Communication.</li></ul></li><li>Support Program Implementation:<ul><li>Develop and implement reputational risk management policies and procedures, including establishing a sustainable process for testing the compliance of such policies and procedures across the Company.</li><li>Maintain internal communication channels related to reputational risk.</li></ul></li><li>Collaboration:<ul><li>Collaborate with cross-functional teams, including communications, legal, compliance, and operations, to address reputational risk issues.</li><li>Lead the team in responding to reputational risk incidents and crises.</li><li>Perform ad-hoc tasks as assigned.</li></ul></li></ul>Minimum Qualifications<ul><li>Bachelor's Degree</li><li>5+ years of experience in risk management functions.</li><li>Experience in risk management frameworks, regulatory landscape, and methodologies.</li><li>Experience with risk management principles across various verticals such as reputational risk.</li><li>Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile.</li></ul>Preferred Qualifications<ul><li>2+ years of relevant experience in reputational risk management or communications.</li><li>Familiarity with social media monitoring tools and techniques.</li><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>Excellent research, analytical, and problem-solving skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to develop and mentor a team while working in a matrixed organization with direct interaction with senior risk leadership.</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Demonstrated ability to maintain confidentiality.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director- Reputational Risk Management

American Express Company seeks Senior Managers, Risk Management to measure and understand competitive, macro-economic landscape, and proactively identify opportunities to reduce risk across multiple AMEX portfolios. Partner with other teams across the company to standardize risk management methodologies. Effectively communicate potential shifts including in operational risk events that could alter expectations of Profit and Loss (P&amp;L) outcomes in a clear, concise, and transparent manner to leaders of the GCS business unit and the rest of the CFR community. Drive innovation in Bank Based Underwriting (BBUW) strategies through data to support responsible growth and limit risk. Provide independent decisions by combining data driven facts on a case by case basis for special collections scenarios. Decide the&nbsp;underwriting criteria for Small business applications&nbsp;using quantitative analysis. Drive operational excellence and ensure full compliance with regulatory requirements.Position requires a Master’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with risk and data analysis. Experience must include 1 year of experience with each of the following: Risk management; translating complex analyses for technical and non-technical audiences; working with technical, analytical, business, and non-technical teams; cost benefit analyses and developing and implementing business process improvement strategies; project management experience to drive business transformation; developing and enhancing predictive models, strategies, processes, and controls for mitigating credit risk exposure using advanced statistical and Machine Learning techniques; maintaining an effective control environment and responding to operational breakdowns; Big Data tools and platforms, including Apache Hadoop,Hive, MapR, and Tableau; and JIRA, MS Excel for data reporting and modeling, Python, R, SAS, SQL, Teradata, Unix, and User Acceptance Testing (UAT). Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $128,211.00 to $165,000.00 annually&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Risk Management

You Lead the Way. We’ve Got Your Back.&nbsp;With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;The Technology Business Enablement (TBE) organization sits under the Enterprise Platform &amp; Technology Business Enablement. The Technology Business Enablement strives for predictability, transparency, and efficiency through best-in-class enablers including Technology Portfolio Management, Value Co-Creation, Technology Workforce, and Technology Talent Excellence. With 200+ colleagues and contractors, TBE’s success is founded in the efficiency of organizational processes and operations.&nbsp;As our Technology organization continues to evolve, so too must our talent strategy. The Vice President, Technology Workforce will be instrumental in how we look to transform and evolve our multi-year technology workforce strategy to meet the delivery needs of our global organization powered by the best talent, while enabling ongoing governance of the workforce strategy. Defining and evolving our long-term workforce vision and guiding principles is critical to ensuring we have the right talent in the right place, with the right skills at the right time while having an optimized global cost structure.&nbsp;In partnership with the Technology Talent Excellence leader, the Portfolio Leadership team, and partners in Technology Finance, this leader will continue the transformation of action orientated insights and a data driven approach in the workforce aspirations are achieved. It is an exciting time to join the Technology team as tooling capabilities are enhanced, processes are defined, and TBE works as one unified team transforming how we operate today.&nbsp;Key Responsibilities Include:&nbsp;<ul><li>Lead the strategy forward and partner with senior executive leaders to provide an end-to-end systematic process of analyzing, forecasting, and planning their workforce needs and providing action orientated insights; defining and establishing the overarching workforce strategy and governance model.&nbsp;</li></ul><ul><li>Generate a holistic Technology wide talent view by location and role type in collaboration with our internal stakeholders to maximize talent pipelines.&nbsp;</li></ul><ul><li>Determining the supply and demand resourcing needs that will inform future workforce and talent needs for the organization to power business outcomes.&nbsp;</li></ul><ul><li>Deliver the multiyear Technology real estate needs through modelling and collaboration with Global Real Estate &amp; Workplace Experience (GREWE).&nbsp;</li></ul><ul><li>Partner closely with Technology Finance and other related Technology transformation programs to ensure consistency in data usage and reporting.&nbsp;</li></ul><ul><li>Supporting the identification of talent management interventions based on their needs – such as having the right people with the right skills in the right places.&nbsp;</li></ul><ul><li>Use external bench marking data to identify solutions and drive talent recommendations.&nbsp;</li></ul><ul><li>Develop and manage OKRs and KPIs to track progress, use data to pivot and always improve customer satisfaction.&nbsp;</li><li>Accountable for the workforce tooling transformation driving efficiencies, automation and self-service capabilities for team and stakeholders.&nbsp;&nbsp;</li></ul>Experience &amp; Qualifications:&nbsp;<ul><li>Bachelor’s degree along with Strategic Workforce Planning experience is required&nbsp;</li></ul><ul><li>Strong analytics experience is essential - with the ability to draw conclusions and make inferences from the data&nbsp;</li></ul><ul><li>8-10 years of experience working in either Technology, Human Resources, or Consulting, or closely partnering with Technology is a plus&nbsp;</li></ul><ul><li>Excellent communication and influencing skills required, including experience with senior stakeholder management&nbsp;</li></ul><ul><li>Demonstrated experience leading, coaching and developing teams and colleagues&nbsp;</li></ul><ul><li>Highly organized with experience running large scale transformational programs&nbsp;</li></ul><ul><li>Experience working with external third parties and building strong relationships&nbsp;</li></ul><ul><li>Analytical mindset with the ability to develop measurable goals to track success&nbsp;</li></ul><ul><li>Ability to utilize Industry trends and external perspectives to make meaningful recommendations to senior leadership&nbsp;</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Technology Workforce

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Global Financial Initiatives &amp; Integrity (GFII), within Corporate Controllership plays a critical role supporting Business and Finance driven initiatives by ensuring the ongoing integrity of the Company’s accounting and financial reporting (as required by AEMP 16, American Express’ internal management policy that defines a consistent standard for control and financial reporting requirements that must be established during any technology change). &nbsp;GFII is organized under the following three pillars: 1. Global Loyalty &amp; Benefits, Network, &amp; Banking; 2. Global AR, Merchant, &amp; Enterprise Transformation; and 3. Strategy &amp; GFII Program Management Office (PMO). &nbsp;How will you make an impact in this role?This role, Director - GFII Submissions &amp; Enterprise Transformation, will form part of the Global AR, Merchant &amp; Enterprise Transformation pillar in GFII and lead/develop a global team of professionals responsible for representing Finance’s accounting and financial reporting requirements in the Company’s technology modernization activities, high priority business initiatives, and new product launches.The GFII Director is highly collaborative and detail oriented, with exceptional leadership, communication, and relationship building skills.Responsibilities:<ul><li>Lead and develop a global team with diverse skill sets and experiences, create an inclusive culture by understanding other's viewpoints and empower colleagues to ensure the achievement of shared team goals/priorities</li><li>Lead delivery of Finance requirements through the Agile lifecycle across Global AR, Merchant &amp; Enterprise Transformation portfolios and/or other business processes (i.e., Remittances, Merchant submissions, Finance Cloud migration, etc.)</li><li>Provide strategic thought leadership to support modernization of global AR and Merchant platforms</li><li>Drive compliance with AEMP 16 through consistent approach to defining Finance and control requirements, producing robust project documentation and ensuring appropriate communication with key stakeholders and leadership</li><li>Develop and maintain strong relationships across Finance, Business, Product and Technology partners to drive positive outcomes for Finance and early engagement on initiatives</li><li>Understand end-to-end Finance processes and products and partner with Business, Technology, and Finance teams to drive prioritization and delivery of Finance requirements that enable transformation of Finance processes through increased automation</li><li>Manage the creation of testing strategies, test cases, test results, prioritization of defects and enhancements for initiatives</li><li>Enable Finance Modernization through strong partnership with Finance Product Owners</li><li>Execute strong project governance through effective change management, delivery of regular status updates to stakeholders and leaders, and proactive identification and communication of project and operational risks to leadership and key partners to remediate</li></ul>Qualifications<ul><li>Degree in Finance/Accounting and/or Information Technologies (master’s preferred)&nbsp;</li><li>8+ years of work experience in Banking/Financial Services</li><li>Experienced in Agile delivery concepts or other project management methodologies</li><li>Understanding of US GAAP requirements and financial control principles and practices</li><li>Excellent people leadership skills with strong ability to model Amex leadership behaviors and build a diverse, inclusive team&nbsp;</li><li>Model collaboration and communication skills across peers, leaders, and stakeholders&nbsp;</li><li>Superior relationship building and conflict resolution skills</li><li>Strong fin-tech skills with experience defining system requirements, and designing and implementing Finance systems&nbsp;</li><li>Knowledge of testing approaches and application of controls in a technology environment</li><li>Demonstrated critical thinking, complex problem solving skills, and transformation mindset</li><li>Ability to convert strategic vision into clear project outcomes including skills to analyze highly complex processes, data volume and translate into project steps</li><li>Strong data analytics and system controls skills with ability to understand how these impact accounting and financial reporting processes</li><li>Ability to be flexible, prioritize multiple demands, and strategically influence in a matrixed organization</li><li>Support work/life balance initiatives</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director, GFII Submissions & Enterprise Transformation

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?As a brand built on going above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex. The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting Centurion New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.&nbsp;How will you make an impact in this role?<ul><li>Provide superior service to Card Members, ensuring seamless delivery of travel, card servicing, and concierge requests. </li><li>Strategically recommend personalized products and services based on Card Members' needs. </li><li>Collaborate with food and beverage lounge partners to accommodate the needs of Card Members. </li><li>Build strong relationships with Card Members, delivering outstanding customer service in every interaction. </li><li>Effectively navigate multiple tools and channels to communicate with customers (Microsoft Office such as Outlook and Word and other digital systems and/or applications).</li><li>Maintain accurate and detailed documentation. </li><li>Stay updated on Centurion products, benefits, and current offerings. </li><li>Consistently collaborate with other membership managers and align with portfolio managers to gain deep understanding of assigned portfolios' profile, preferences, history, and expectations.</li><li>Execute and follow security requirements of the building. </li><li>Check-in and authenticate guests. </li><li>Ensure the lounge space is clean and presentable. </li><li>Greet and assist guests, providing excellent customer service and answering their questions. </li><li>Lift bags or other objects, as needed.</li></ul>MCP will hold a schedule aligning to the Lounge Hours of Operations. The Concierge Operations team works Monday Sunday 8:45 AM-11 PM, though subject to change due to business needs.Qualifications:&nbsp;<ul><li>Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel. </li><li>Passion for servicing customers with proactive solutions. </li><li>Excellent communication skills with the ability to delight customers in every interaction. </li><li>Strong listening skills, allowing you to understand customers' needs and provide confident recommendations that result in high customer satisfaction. </li><li>Professionalism and a positive attitude in all interactions. </li><li>Ability to collaborate effectively with colleagues. </li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do. </li><li>Resourcefulness and proficiency in using the Internet while assisting customers face-to-face. </li><li>Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems). </li><li>Adaptability to an ever-changing environment and resilience. </li><li>Ability to work flexible shifts, including nights, weekends, and holidays. </li><li>Ability to perform light to moderate lifting for certain job tasks.</li></ul>Salary Range: $20.00 to $25.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Member Concierge Professional - Centurion Lounge, New York

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Owner, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.The Product Owner in the Enterprise Platform - Digital Banking team is responsible for the timely and accurate handling of development and deployment of features enabling regulatory compliance and leading audits and exams. The incumbent requires strong organizational, technical, documentation, analytical, collaborative, and creative problem-solving skills. The selected candidate will work well in a dynamic, complex environment and under deadline pressures. Supports other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering’s teams within a SAFE approach to deploy the new features across markets and products.The Product Owner will report and assist the Manager - Product Management. The incumbent will have a solid understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.Responsibilities:<ul><li>Support to enable effective assessment of controls, support audit readiness and requests by consolidating documentation, evidence, and engage appropriate teams</li><li>Define product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomes</li><li>Work with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform vision</li><li>Collaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domain</li><li>Adapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document results</li><li>Manage and support multiple processes in a high-pressured environment</li><li>Assist in identifying risks and challenges to deliver on timelines</li><li>Support to identify resolution of risks, issues, and changes tied to the product backlog</li><li>Maintain vital documentation and records to assure efficient and consistent regulatory compliance efforts</li><li>Agile approach and transformation champion</li></ul>Skills and Qualifications:&nbsp;<ul><li>Experience in Product Management with proven track record in supporting to deliver a product roadmap</li><li>Proven track record of getting results</li><li>Ability to absorb and understand information quickly, from a number of sources, and then process this to inform logical business solutions is essential</li><li>Creative in seeing opportunities for products, services, new processes, and systems improvements</li><li>Financial services industry understanding of related products, services, features, economics, and key regulations</li><li>Ability to multitask and prioritize multiple deliverables</li><li>Strong Data Analytical &amp; PLSQL Skills, ability to create and support data pull request independently using SQL queries in Cornerstone and Lumi</li><li>Good balance of technical knowledge and business acumen and experience working with third parties</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles</li><li>Solid understanding of how to write features and user stories with acceptance criteria</li><li>Excellent communication skills to drive collaboration and alignment</li><li>High degree of organization, individual initiative, and personal accountability</li><li>BS, or equivalent degree in Business, Computer science, Information Technology or equivalent</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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