field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing and Transformation team within the Commercial Business Enablement organization is instrumental in ensuring achievement of these objectives. Our team’s vision is focused on driving of growth, profitability, and operating efficiency for GCS. SPT’s mission is to power GCS growth through the provision of informed pricing, sales enablement support and process transformation. The Manager - Learning &amp; Development position offers you the opportunity to be part of this multifaceted organization and help GCS navigate towards growth.Within this position, the Manager is responsible for using data, performance insights, and internal customer feedback to identify training needs across the sales and account development lifecycles. In this role you will manage and evolve the training strategy to meet internal customer training needs, and lead, track, and reinforce training. The Training Manager will be a thought leader who will deliver an effective training plan and the professional development of Colleagues across all segments of US Small Middle Enterprises.<h4>How will you make an impact in this role?</h4><ul><li>Build positive relationships with leaders and support teams to clearly identify training needs to drive growth targets</li><li>Design and implement the learning journey for US SME (Small and Middle Enterprises) Sales and Account Development teams to drive outstanding performance of both front-line teams (new hires and tenured) and leaders, including innovation of curriculums, training delivery, and reinforcement</li><li>Strategize and align with business partners and key collaborators to maintain alignment and as needed evolve training materials, topics, delivery methods and calendar of activities</li><li>Establish processes that will scale to meet the demands of a growing Sales and Account Development organization</li><li>Partner with our Learning &amp; Development Centers of Excellence to source, develop, and customize content based on role and/or the segment’s training needs</li><li>Determine and define what success looks like for your training program by partnering with the performance and insights team and using business performance metrics to measure outcomes and evolve training over time.</li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree</li><li>Outstanding facilitation skills, engaging style in front of both small and large audiences, strong written and oral communication skills</li><li>Ability to build an exciting learning experience</li><li>Experience with developing successful programs to accelerate the performance</li><li>Ability to identify learning and performance improvement needs, develop objectives, design plans, and demonstrate return on investment</li><li>Experience using creative tactics and programs to drive the adoption of new digital capabilities</li><li>Excellent discernment and results orientation</li><li>Outstanding relationship building skills with proven track record to effectively collaborate, partner, and advise senior leaders, internal business partners, external vendors, and customer facing colleagues to uncover insights and build consensus</li><li>Strong presence with senior leaders and ability to influence at all levels</li><li>Innovator - not afraid to challenge the status quo</li><li>Ability to meet deadlines, excel in a sophisticated, fast paced, multi-team environment with constantly evolving business demands</li><li>Enthusiastic, fun, flexible and demonstrates a willingness to learn!</li><li>Lead face to face New Hire classes and continuing education trainings and curated curriculum in office</li><li>Lead New Hire classes in person 5 days a week for 8-hour days (When not in New Hire Training, it will be 3 day in office schedule)</li><li>Partner with key business partners (i.e., Marketing, Performance &amp; Insights, Product, etc.) to evolve training materials, topics, and delivery methods</li><li>Implement strategy to quantify effectiveness of the learning experience by using business performance metrics to evolve the training plan over time</li></ul>Preferred Qualifications:<ul><li>Proven experience in adult learning and training development and delivery, including effectively leading and facilitating training programs</li><li>Experience in a highly regulated industry</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager - Learning & Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and network-related businesses to enable a sharp focus on using the power of our network to provide unique value to all of our mutual customers. The organization manages the relationships with the millions of merchants around the world that accept American Express and runs the company’s payment network and manages bank partnerships globally.The&nbsp;Global Strategy &amp; Capabilities (GS&amp;C)&nbsp;group sits within GMNS. GS&amp;C’s mission is to become essential to merchants and partners globally by delivering an easy, frictionless, value-added experience that enables them to meet their goals and serve their customers.&nbsp; GS&amp;C consists of a diverse set of teams that support the GMNS business. GS&amp;C operates in a dynamic, fast-evolving space, and candidates should thrive in environments with high levels of ambiguity and change.Within GS&amp;C, the Field Training &amp; Enablement team is responsible for understanding key business priorities and creating innovative learning and onboarding curriculum that includes sales skills, product, company and industry knowledge, and tools for the Global Merchant Services Field organizations. The Tools &amp; Capabilities Enablement Director and team support the GMS Sales &amp; Client Management (CLM) teams at global level to increase the CRM (Salesforce) adoption.We continue evolving the MerchantForce enablement team within GS&amp;C and this role provides the opportunity to be part of our journey to ignite Salesforce adoption. This is an excellent opportunity for an individual to gain deep understanding of the GMNS organization, develop and refine strategies and specific sales enablement &amp; learning solutions while gaining exposure across GMNS Field leaders.This position will report to the Manager, MerchantForce Field EnablementThe Analyst, Field Enablement for Merchant’s Salesforce platform (MerchantForce) will be a strategic partner and thought leader to the Merchant Acquisition &amp; Client Management organizations, responsible for executing on the enablement strategy to increase adoption and engagement, execute on communication strategy, design the trainings content &amp; materials to add provide tailored enablement to our stakeholders.&nbsp; This includes consulting with stakeholders about business priorities and needs, creating customized and value-add product effectiveness strategies, and leading MerchantForce enablement efforts that drive business growth, merchant experience and productivity.&nbsp; This is a great opportunity for an ambitious self-starter to gain deep understanding of the GMNS organization, develop and refine strategies, and generate expertise across MerchantForce tool.Responsibilities:<ul><li>Be the ‘voice’ of our product by managing all communication channels (i.e., newsletters, launch announcements, service alerts, etc).</li><li>Support and forge strategic relationships with regional stakeholders at all levels to build strong and trusting partnerships.</li><li>Consult with users to understand and improve MerchantForce user experience.</li><li>Maintain deep understanding of stakeholder’s day-to-day responsibilities, supporting capabilities, and customer needs (including development and management of user personas).</li><li>Drive increased adoption and positive feedback of MerchantForce.</li><li>Execute field MerchantForce enablement strategy and trainings to support regional stakeholder teams in growing business and improving productivity.</li><li>Collaborate with product owners to influence product roadmap that enable business processes to support the customer lifecycle and meet GMNS goals.</li><li>Own knowledge management and collaboration tools leveraged by stakeholders.</li></ul>Minimum Qualifications:<ul><li>Exceptional written communication skills, a strong ability to create engaging training content (guides, videos, emails, presentations), and a keen eye for design and elevate the user experience presenting innovative ideas to audiences of all levels.</li><li>Minimum of 1 year of experience in creating and delivering communication and training content for a product.</li><li>Experience in creating material and presentation for senior leadership.</li><li>Experience with and/or strong understanding of sales and client management teams.</li><li>Ability to build relationships across various stakeholders and influence without authority on high visibility projects.</li><li>Results-driven mindset with the ability to drive change management, navigate through ambiguity, and balance multiple priorities.</li><li>Keen attention to detail, high degree of accountability and integrity</li><li>Professional experience with CRM/Salesforce.com required</li><li>Experience with Seismic preferred.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst, Field Enablement for Salesforce

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Manager, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.The Product Manager in the Enterprise Platform - Digital Banking team is responsible for the development and deployment of capabilities and features enabling regulatory compliance and for the support of audits and exams. The successful individual ensures that the Product meets the evolving needs of the enterprise policies and regulatory standards. Requires strong organizational, technical, and creative problem-solving skills. Requires strong organizational, documentation, analytical, collaborative, and problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Partners with other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering’s teams within a&nbsp;SAFE train to deploy the new features across markets and products.The Product Manager will report and assist the Director Product Management. The successful candidate will have a strong understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.&nbsp;Responsibilities:<ul><li>Define product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomes</li><li>Work with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform vision</li><li>Collaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domain</li><li>Adapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document results</li><li>Translate product roadmap into a product backlog of well-defined epics and features with appropriate acceptance criteria</li><li>Prioritize backlog with stakeholders, help make difficult tradeoffs, remove roadblocks, and track performance and delivery</li><li>Manage and support multiple processes in a high-pressured environment</li><li>Identify risks and challenges to deliver on timelines and move quickly with dependent teams</li><li>Communicate with stakeholders and facilitate resolution of risks, issues, and changes tied to the product backlog</li><li>Interact with stakeholders to identify needs, opportunities, and gaps, and solve problems.</li><li>Enable effective assessment of controls and ensure audit readiness</li><li>Maintain necessary documentation and records to assure efficient and consistent regulatory compliance efforts</li><li>Act as an audit coordinator and support audit/exam inquiries by collaborating with SME’s and providing materials&nbsp;</li><li>Manage PRSA Controls, Exceptions and other initiatives impacting Digital Banking Platform - Data and Reporting team</li><li>Agile mindset and transformation champion</li><li>Understand and apply new trends and market standard methodologies into product roadmap and requirements</li><li>Communicate and build consensus across multiple departments in crafting the product roadmap which delivers customer value and makes appropriate trade-offs with schedule and capacity usage</li><li>Facilitate partnership and alignment between teams including engagement, design, analytics, engineering</li></ul>Skills and Qualifications:&nbsp;<ul><li>Significant experience in Product Management with proven track record in defining winning product constructs and delivering a product roadmap</li><li>Significant experience in Project Management with proven track record to manage project plans, meeting key milestone dates, and delivering overall plan&nbsp;</li><li>Strategic, big picture thinking with strong business acumen and high degree of creativity in identifying opportunities for products, services, new processes, and systems</li><li>Financial services industry experience and an understanding of related products, services, features, economics, and key regulations</li><li>Strong experience maintaining a compliant product and effectively integrate&nbsp;compliance requirements&nbsp;into business, operational, technological, data, and financial components</li><li>Knowledge and experience in the application of regulatory practices in a digital banking environment</li><li>Understanding of evolving banking, data privacy, accounting, and financial compliance and regulatory requirements and environment</li><li>Good balance of technical knowledge and business acumen and experience working with third parties</li><li>Ability to break down a complex problem into components, and provide recommendations with transparency and integrity</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles</li><li>Must know how to write capabilities, features, and stories with acceptance criteria</li><li>Proven ability to adjust quickly to shifting priorities and multiple demands</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>High degree of organization, individual initiative, and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>Agile certifications and/or PMP Certification a plus</li><li>BS, or equivalent degree in Business, Computer science, Information Technology related field</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Digital Product Management - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.How will you make an impact in this role?<ul><li>Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.</li><li>Perform technical aspects of software development.</li><li>Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Lead code reviews and automated testing.</li><li>Debug software components and identify code defects for remediation.</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Empower teams to automate deployments in test or production environments.</li><li>Empower teams to automatically scale applications based on demand projections.</li><li>Ensure team adheres to security and regulatory standard methodologies.</li><li>Takes accountability for the success of the team achieving their goals.</li><li>Drives the team’s strategy and priorities initiatives.</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.</li><li>Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Mentor and guide team members to success within the team</li><li>Be a productivity multiplier across multiple teams by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Owns the health and quality of the code across the portfolio.</li><li>Ensure streamlined CI/CD pipeline from the teams.</li><li>Collaborates with leadership across multiple teams to define solution requirements and technical implementation.</li><li>Demonstrate technical expertise to help team members overcome technical problems.</li><li>Solves technical problems outside of day-to-day responsibilities.</li><li>Supplies to the success of many teams achieving their goals.</li><li>Develop team’s strategy and prioritize initiatives.</li><li>Assist in retaining and hiring dedicated team members</li></ul>Qualifications<ul><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li><li>6+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>4-5 years’ experience working in JavaScript and able to demonstrate good JavaScript knowledge </li><li>1-2 years' of experience working in Java and able to demonstrate good Java knowledge and exposure to OOPS concepts</li><li>Proven experience leading teams of engineers.</li><li>Hands-on expertise with application design, software development, and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases.</li><li>Ability&nbsp;to&nbsp;demonstrate&nbsp;good&nbsp;web&nbsp;fundamentals&nbsp;&amp; knowledge of DOM.</li><li>Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming.</li><li>Experience writing adaptive and responsive UI applications</li><li>Knowledge of HTML5, React, Redux, Angular, Express, Middleware with recent experience in ES6</li><li>3-5&nbsp;years&nbsp;experience in writing JavaScript applications in Node.js</li><li>Should have worked on RESTful API design and implementation.</li><li>3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing, including frameworks such as, WebDriver IO, Cucumber.JS</li><li>Experience with Continuous Integration and Continuous Delivery(CI/CD)</li><li>5+ yrs working experience in an Agile or&nbsp;SAFe&nbsp;development environment</li><li>1+ year experience of Graph QL &amp; Cloud is a big plus.</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally.</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing.</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them.</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team.</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap.</li><li>Experience in a11y and I18N is a plus</li></ul>Bonus Points:<ul><li>Experience using other JVM languages (Closure, Scala, Kotlin)</li><li>Experience with DDD (Domain Driven Design)</li><li>Experience in a fast-paced startup environment</li><li>Contribution to open source projects</li><li>Building and maintaining personal projects in public repositories like GitHub</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Services (GS) is comprised of several interconnected business units which collectively provide service on a global scale, playing a central role in helping American Express achieve its vision of being the world’s most respected service brand. GS delivers extraordinary customer care to Card Members, merchants and commercial clients around the world, while providing world-class travel, credit, collections and fraud services. Each interaction is a chance to bring the brand to life for our customers and colleagues and help build on Amex’s reputation for trust, security and service.About Global Credit &amp; Fraud Operations (GCFO)The GCFO organization at American Express plays a critical role to protect the company and enable growth through our global credit and collection teams. GCFO also drives exceptional customer experiences for Card Members at pivotal moments during their journey with American Express, including those related to new accounts, fraud, card replacements and remittances. The organization is comprised of several diverse teams: U.S. Credit &amp; Collections, International Credit &amp; Collections, Global Commercial Credit and Underwriting, Global New Accounts and Global Fraud.About U.S. Credit &amp; Collections (USCC)As part of GCFO, USCC is responsible for the end-to-end management of our credit and collections operations across the US. USCC strives to strike the right balance between helping Customers in need through a range of repayment options, and taking actions to recover balances, and limit exposure for American Express.About the RoleThis position will be responsible for driving collections effectiveness and operational risk goals across the outside agency network.&nbsp; In addition, this person will play a central role in driving consistency of best practices across the Outside Agency (OA) network around the globe, underpinning transformation, and will establish robust governance processes. This position will partner very closely with several functions within American Express such as: Global Banking, Compliance, &nbsp;General Counsel's Organization, Technology, Credit &amp; Fraud Risk teams, and number of subgroups within the Enterprise to drive overall alignment and effectiveness. This role will ensure 24 hours a day and 7 days a week global audit readiness in a highly scrutinized regulatory environment.Responsibilities Include:<ul><li>Provide a clear, long-term vision for US Collections-Outside agency (OA) management team </li><li>Transform and innovate our outside agency partner strategies and model </li><li>Manage outside agency partners to optimize collections workstream, provide strategic direction, and ensure alignment with US collections priorities.</li><li>Build and maintain strong, collaborative relationships with OA partners, fostering a culture of trust and accountability to drive performance.</li><li>Partner with Credit and Fraud Risk teams to manage customer spend disruptions, collections rate and maximize business profitability. </li><li>Minimize losses by optimizing collections effectiveness strategies and liquidation of recoveries inventory which directly impact company’s P&amp;L.</li><li>Lead teams of proprietary and non-proprietary collectors.</li><li>Demonstrated leadership skills in a global, matrixed environment, with experience in leading geographically dispersed teams and outside agency network.</li></ul>Key Skills &amp; Requirements&nbsp;<ul><li>12+ years of leadership experience in related Credit operations/collections / Strategy OR financial services industry, preferably in US market.</li><li>Strong understanding of the financial services or related industry – specifically collection effectiveness, recoveries, and operations.</li><li>Strong relationship-building skills with proven ability to influence others to drive broad organizational change with internal and external partners. This role will require active collaboration with OA which will help AMEX with collections life cycle. Hence, the leader should build and maintain strong, collaborative relationships with OA partners, fostering a culture of trust and accountability to drive performance.</li><li>Innovative thinking to simultaneously improve operational risk and collections effectiveness.</li><li>Experience in developing and leading successful organizational change and key initiatives.</li><li>Ability to identify industry trends and to constantly look for opportunities to benchmark other collections metrics, highlight opportunities to bring innovation and new ideas into American Express.</li><li>High degree of agility, decision making and problem solving.</li><li>Analytical experience to deal with complex business problems, evaluating alternatives and recommending solutions based on strong operational and financial acumen.</li><li>Proven ability to provide flawless execution, manage performance while adhering to strict deadlines.</li><li>Ensure we lead with a culture of Control Management and Compliance.</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, US Collections

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Let’s share success.The Global Infrastructure Cost Transparency team, a part of Infrastructure Data &amp; Analytics (ID&amp;A), aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency. We are seeking a Data Engineer who knows that delivering on that promise takes foresight, planning and agility. Metric-driven cost optimization, workload-specific forecasting and robust cost modeling are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. If you have proficiency and experience with designing and building these tools, join our team and build a career with us.&nbsp;Let’s build on what you know.If you have deep experience with cost transparency, allocation, and optimization, you'll find a fit within our enterprise-wide Cost Transparency team responsible for establishing consistent workload attribution, unit economics and business value metrics. Here’s just some of what you’ll do:<ul><li>Build well-architected pipelines to extract, transform and load data from various sources, including general ledger fields and other systems of record into a coherent, actionable format</li><li>Design, develop, and maintain reports, processes and KPIs that provide detailed usage statistics, cost correlations and actionable insights across the multi-product infrastructure environment</li><li>Build data models for comparisons of deployments on various platforms, cause and effect scenarios, and consumption pattern analysis&nbsp;to underpin business value measurements and cost stewardship for enterprise deployments, platform growth, and product lifecycle strategies</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Influence team members with creative changes and continuous improvements</li></ul>Qualifications:Are you up for the challenge? Here’s what you should have:<ul><li>Keen ability and interest to build financial strategies, frameworks and tools from the ground up</li><li>Ability to demonstrate increased self-reliance to achieve team goals</li><li>Familiarity with fundamentals of Technology Business Management</li><li>Hands-on experience with ApptioOne and TBM Studio Configuration</li><li>Demonstrable software development experience in a professional environment and/or comparable experience such as:<ul><li>Familiarity with Agile or DevOps</li><li>Experience with API design, either as a provider or consumer</li><li>Experience with object-oriented design and coding with variety of languages</li></ul></li><li>Experience with Power BI or Tableau is a plus, but not required</li><li>Hands-on expertise with distributed (multi-tiered) systems and relational database design, development, troubleshooting and automated testing</li><li>Excellent communication skills</li><li>Bachelor’s Degree in Computer Science, Information Technology, Data Science or related experience&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Director of Consumer Practices Compliance is responsible for leading a team within the Consumer Practices (UDAAP) Program for American Express National Bank (“Bank”).This position will drive day-to-day compliance activities that focus on the execution of UDAAP related risk assessments; the preparation, reporting and communication of testing findings to management and compliance committees; and demonstrating credible challenge on potential consumer practices risk.How will you make an impact in this role?<ul><li>Ensure an effective Consumer Practices (UDAAP) Risk Management Program for American Express National Bank (“Bank”) that is appropriate for the size and complexity of the business.</li><li>Collaborate with Compliance Officers on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans.</li><li>Liaise with regulatory agencies, as required, during examinations of Consumer Practices Programs, including preparing responses to examination- or supervisory-related requests.</li><li>Proactively identify risks and emerging issues applicable to ongoing and proposed business activities.</li><li>Work closely with colleagues in the General Counsel’s Organization to communicate the requirements of pertinent federal and state and regulations, as well as significant industry trends.</li></ul>Qualifications:<ul><li>Bachelor's Degree required.</li><li>Regulatory knowledge/experience identifying customer harm and evaluating UDAAP risk.</li><li>Sound experience in managing activity in compliance, banking, regulatory examination or audit.</li><li>Prior regulatory experience such as having worked at a regulatory agency or working directly with regulators by driving regulatory exam management specifically with a deep regulatory knowledge of all Consumer Practices related regulations and requirements.</li></ul><ul><li>Knowledge of all regulatory bodies that influence bank policies for Consumer Practices within the United States.</li><li>Ability to manage multiple projects and drive results while working with ambiguity and adapt easily to change.</li><li>Strong collaborative skills and experience leading and working in a matrixed and agile environment with cross-functional teams</li><li>Excellent verbal and written communication skills, including ability to persuade and influence</li><li>Strong leadership, analytical, and organizational skills; ability to lead and inspire others through continuous coaching, feedback, recognition and encouragement</li><li>Certified Regulatory Compliance Manager (CRCM) Certification preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Senior Manager - Expense Management Performance Insights within SPT is an opportunity to be part of this dynamic organization and help GCS navigate towards growth.This position reports to the Director of US Small &amp; Medium Enterprises (SME) B2B Sales &amp; Solutions, supporting the B2B Sales &amp; Solutions Team. This position will work collaboratively with Product, Sales, Marketing, and Technologies and Capabilities partners to create data, critical metrics, and scalable reporting for a newly built Expense Management solution. Once reporting infrastructure is established this role will deliver strategic analyses &amp; insights on Expense Management performance, helping craft the Go-To-Market strategy with both Product and Sales teams. The ideal candidate will be passionate about building a deep understanding of customer and product data to drive business performance. They will have excellent interpersonal, communication, and presentation skills and will have experience leading analytical projects. This person should be as comfortable writing sophisticated queries as they are presenting the resulting insights to senior leadership in a concise, easy to understand manner.<h4>How will you make an impact in this role?</h4><ul><li>Establish yourself as the go-to expert on Expense Management product data and performance</li><li>Provide analytical input to decisions and evaluation of Expense Management feature performance and campaign effectiveness</li><li>Have a deep analytical mind and work with agility, being able to change course quickly to take advantage of innovative ways of finding solutions</li><li>Define product-specific goals and critical metrics as well as indicators of success for product initiatives/enhancements </li><li>Evaluate progress towards achieving set goals and provide accountability by leading regular reviews of performance</li><li>Define and deliver effective, scalable reporting that provides accurate and timely insight into key product metrics and trends</li><li>Prioritize demands for data, ad hoc analytics, and reporting from multiple partners, shifting focus to ensure alignment with business priorities</li><li>Build positive relationships with key collaborators and partners</li><li>Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions</li><li>Flexibility/Adaptability: Not thrown off by frequently changing priorities and conditions; copes effectively with complexity and change</li><li>Drive &amp; Persistence: Proactive &amp; self-motivated; Resourceful, has grit, and a positive “can do” attitude. Possesses a strong willingness to work hard and efficiently to get the job done</li><li>Collaboration &amp; Influence: Ability to successfully influence and bring together internal and external partners to achieve shared goals</li><li>Communication Skills: Communicates information, ideas, and concepts clearly</li><li>Attention to Detail: Does not let important details slip through the cracks or derail a project</li><li>Calm under pressure: Maintains focus in the face of uncertainty, able to logically work through ambiguous situations or difficult scenarios</li></ul>Minimum Qualifications:<ul><li>7+ years of relevant experience including extensive experience in hands-on analytical role(s) defining and tracking key business metrics and performing deep-dive analyses</li><li>Bachelor’s degree in a quantitative field (e.g. statistics, engineering, math, science, economics, etc). Advanced degrees preferred.</li><li>Strategic, big-picture thinker with strong intuition for business and high degree of creativity in finding opportunities for products, services, new processes, and systems</li><li>Demonstrated experience building sustainable data assets using cloud-based analytical tools, querying languages, and visualization software (e.g., SQL, Python, Databricks, Tableau)</li><li>Strong project management skills with proven record of successfully getting results on large-scale cross-functional initiatives</li><li>Strong curiosity and initiative in tackling important assignments; dives deeply into the data, relentlessly pursues its meaning, and how insights can drive business performance</li><li>Relationship-builder with strong consultative and relationship skills to partner with business leaders to devise solutions to complex business challenges</li><li>Excellent written and verbal communication skills with the ability to explain technical concepts and analytics-driven findings to non-technical stakeholders, and to explain business processes, concepts, and issues to technical resources</li><li>Be an agent of change, ability to initiate and adopt change. Provides solutions to address changes in the organization, strategic alignment, and technology implementation. Incorporate risk mitigation into planning and execution</li></ul>Preferred Qualifications:<ul><li>Master’s degree</li><li>Deep knowledge of Commercial Card data and reporting and AXP systems and tools</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager - Expense Management Performance Insights

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.You’ll be part of the Digital Payments Engineering team whose mandate is to develop new products and platforms for American Express customers.&nbsp; Payments Engineering’s aim is to build interactive experiences at all touch points of a consumer's journey whether before, at, or after the time of purchase.&nbsp; The products will range from new payment vehicles and partnerships with other payment entities to interactive mobile experiences.How will you make an impact in this role?<ul><li>Responsible for building data pipelines using Google cloud platform services, ensuring data is processed efficiently and accurately.</li><li>Utilize Big Query for querying large datasets and optimizing performance.</li><li>Utilize Pub/Sub for real-time data ingestion, enabling our systems to handle high volumes of data with low latency.</li><li>Working with Sql queries to extract insights from the date to help stakeholders make data driven decisions. &nbsp;</li><li>Implement processes and systems to monitor data quality, ensuring production data is always accurate and available for key partners.</li></ul>Minimum Qualifications<ul><li>Bachelors degree in Computer Science/Engineering or 5+ years of equivalent experience in related fields</li><li>Proven technical capabilities and ability to work collaboratively and optimally with a range of stakeholders</li><li>Worked in a product company</li><li>Knowledge of developing trends and emerging standards in payments domain</li><li>Attention to detail and strong organization skills</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - Java, GCP - Digital Payments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Global Sales Enablement, Pricing &amp; Transformation (SPT) team within GCS is instrumental in ensuring achievement of these objectives. The Analyst - Learning Management System (LMS)&nbsp;offers you the opportunity to be part of this multifaceted organization and help GCS navigate towards growth.Within this position, the Analyst&nbsp; is responsible for evolving LMS strategies based on business learning needs and platform performance metrics, as well as researching industry trends and leveraging best practices. &nbsp;The successful candidate will be a thought leader who will manage, maintain, and optimize the LMS to ensure effective learning experiences and will partner closely across Learning &amp; Development (L&amp;D) teams to provide the day-to-day support of the LMS. This role will modify and update content to improve training programs and curriculums and provide an outstanding learner experience.&nbsp;How will you make an impact in this role?&nbsp;<ul><li>Coordinate across US Small &amp; Medium Enterprises (SME) L&amp;D Trainers and Instructional Designers (IDs) the creation, uploading, and organization of learning materials and curriculums (instructional designers own creation of training content; trainers own learning paths and training assignment)</li><li>In collaboration with US SME Training leverage LMS platform and key business performance metrics to quantify the effectiveness and value of training curriculum and programs</li><li>Evolve training and development to:<ul><li>Ensure alignment with business goals and focus on learner-centered design</li><li>Utilize interactive elements and certification to provide an elevated learning experience that promotes knowledge retention, and colleague confidence and competence</li><li>Develop and maintain a new hire Gradebook for each channel</li></ul></li><li>Update LMS-related SOPs, eLearning Standards, and calendar of activities in LMS; other LMS admin functions (e.g., help with creation and maintenance of groups in the LMS)</li><li>Become subject matter expert across specific LMS platform components; keep Training teams and IDs updated on platform improvements</li></ul>Qualifications:&nbsp;<ul><li>Experience organizing, uploading, and leading training content within LMS OR strong understanding of LMS platforms, database management, and troubleshooting to ensure efficient performance&nbsp;</li><li>Ability to lead projects, meet deadlines, excel in a fast paced, multi-team environment with constantly evolving business demands&nbsp;</li><li>Strong analytical skills including ability to interpret learning metrics to generate insights and improve training content and programs&nbsp;</li><li>Outstanding relationship building skills with proven track record to effectively collaborate, partner, and consult with senior leaders, internal business partners, external vendors, and colleagues to uncover insights and build consensus&nbsp;</li><li>Excellent written and verbal communication skills&nbsp;</li><li>Works well independently with ability to efficiently problem solve &nbsp;</li><li>Enthusiastic, flexible and demonstrates a willingness to learn&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in business, communications, or other related fields.&nbsp;</li><li>Knowledge of eLearning standards like SCORM or xAPI&nbsp;</li><li>Familiarity with eLearning tools like Articulate Storyline, Adobe Captivate, and Vyonnd</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

259 American Express Jobs