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Job Title Research Admin &amp; Operations Director Requisition Number RE48544 Working Title Research Admin &amp; Operations Director Department Name 7H500:OBSTETRICS &amp; GYNECOLOGY Work Location Lexington, KY Grade Level 50 Salary Range $81,640-138,798/year Type of Position Staff Position Time Status Full-Time Required Education MA Click here for more information about equivalencies: <a href="https://hr.uky.edu/employment/working-uk/equivalencies" target="_blank">https://hr.uky.edu/employment/working-uk/equivalencies</a> Required Related Experience 8 yrs Required License/Registration/Certification None Physical Requirements Regularly working at a computer, utilizing repetitive motion with mouse and keyboard. Sitting/standing for long periods of time. Shift Monday through Friday, 8:00 am – 5:00 pm Job Summary The Department of Obstetrics &amp; Gynecology is seeking a new Research Administration &amp; Operations Director. This major responsibilities of the position will include: * Provide Strategic Leadership of Research Personnel within the department * Oversee grants/ budgets of research projects within the department * Provide leadership and oversight of new study start-up * Expert resource for matters pertaining to scientific concepts and research design * Provide oversight and allocate resources for clinical study operations This position will manage many defined areas of work to ensure that departmental goals are met. These responsibilities cover each of the Department’s primary missions of patient care, education, and research. In addition, this leadership role helps to maintain UK Obstetrics &amp; Gynecology’s values by creating a culture of professionalism, an effective learning environment for all, and a commitment to inclusivity. Skills / Knowledge / Abilities Comprehensive understanding of related scientific terminology, grants management activities, and fiscal management. Ability to independently identify and problem-solve complex/non-routine problems. Program administration experience including strategic planning, infrastructure building, project management, and database creation/management. Strong organizational skills with attention to detail, strong oral/written communication skills, and strong interpersonal skills. Demonstrate organizational leadership, personnel management, task prioritization, and presentation skills. Computer and web-based application proficiency to include designing forms and spreadsheets using Microsoft Office applications. Does this position have supervisory responsibilities? Yes Preferred Education/Experience Master’s degree and at least 8 years research experience. Management experience highly preferred. Additionally, research certification (SOCRA, ACRP, etc.) also preferred. Deadline to Apply 01/01/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco &amp; Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Research Admin & Operations Director

Aspire Health Alliance is seeking a dedicated and experienced Behavioral Health Emergency Services Program Director to join our team at South Shore Hospital's Emergency Department. This is a pivotal role where the director will ensure the provision of high-quality behavioral health clinical services to clients in need within the hospital setting. The successful candidate will be responsible for the direct coordination of care and transitions with the community ESP Program Director, as well as the direct supervision of all ESP hospital-based clinicians. Collaborating closely with South Shore Health Systems, the director will be integral in providing integrated systems and supports within a multidisciplinary team. Key responsibilities include overall service delivery, coordination, and integration of care, while maintaining regulatory, quality assurance, managed care standards, and requirements.Aspire Health Alliance is an organization that values diversity, equity, and inclusion, and is committed to reflecting the diverse communities we serve. We strive for a workforce that embodies a variety of backgrounds, cultures, and perspectives, believing that this diversity leads to a more innovative and effective organization. We make our employment decisions based on individual capabilities and qualifications without discrimination. The ideal candidate will bring a passion for behavioral health and a commitment to excellence in emergency services.<h4>Required Skills</h4><ul><li>Master’s degree in Social Work, Counseling, Psychology, or other mental health discipline</li><li>Training in assessing adults in crisis as well as competency in assessing children and their families in crisis</li><li>Independent Licensure required (e.g., LICSW, LMHC, LPC, etc.)</li><li>Strong leadership skills with the ability to supervise and mentor a team of clinicians</li><li>Excellent communication and interpersonal skills to collaborate with a multidisciplinary team</li><li>Knowledge of regulatory, quality assurance, and managed care standards and requirements</li><li>Ability to manage fiscal responsibilities associated with program management</li><li>Crisis intervention skills with a focus on safety and de-escalation techniques</li><li>Cultural competency and a commitment to diversity, equity, and inclusion</li></ul><h4>Required Experience</h4><ul><li>Minimum of two years’ experience in a Crisis Intervention setting</li><li>Minimum of one year experience in a supervisory role within a behavioral health setting</li><li>Demonstrated experience in emergency services or a similar fast-paced, high-stress environment</li><li>Proven track record of effective team management and program development</li><li>Experience with fiscal management and budget oversight for a clinical program</li><li>History of successful collaboration with hospital systems and community health providers</li><li>Experience in maintaining compliance with healthcare regulations and quality standards</li><li>Demonstrated ability to coordinate care and facilitate transitions between hospital and community settings</li><li>Experience working within a multidisciplinary team to provide integrated care</li></ul>

Aspire Health Alliance

Emergency Services Program Director (hospital-based)

<h4>Introduction</h4> We are seeking a versatile and hardworking individual to become the DS Director of Service Development and Support in the Department of Developmental Services (DDS), Central Office. This position, based in Hartford, involves leading all aspects of our specialty case management units and working towards continuous improvement. You will also be responsible for developing and implementing case management policies and curricula that align with our commitment to excellent service delivery.&nbsp;This is a full-time 1st shift position, 40 hour work week, Monday through Friday.&nbsp;However, must be flexible in order to meet the needs of the agency. Key Responsibilities <ul><li>Coordinate the specialty case management units reporting to DDS Central Office.</li><li>Develop and strictly implement comprehensive case management policies.</li><li>Build and update training curricula to ensure our team delivers flawless services.</li><li>Collaborate with other departments to ensure outstanding service development and support.</li><li>Monitor and evaluate the efficiency of case management strategies and make recommendations for improvements.</li><li>Lead initiatives aimed at improving service delivery and support frameworks.</li><li>Ensure compliance with all relevant regulations and standards.</li><li>Provide mentorship and support to case management staff to help them achieve their professional goals.</li></ul> Benefits The State of Connecticut offers a comprehensive benefits package, including: <ul><li>Competitive salary</li><li>Health and dental insurance</li><li>Retirement plan</li><li>Paid time off</li><li>Professional development opportunities</li><li>Visit our&nbsp;new&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>Work for a Forbes top company: 'Forbes'&nbsp;State of Connecticut Ranked One of the Best Employers of 2023&nbsp;- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.</li></ul> Why Join Us? At the State of Connecticut, we value collaboration, innovation, and inclusion. Our team is dedicated to making a positive impact through high-quality service delivery and encouragement. You will have the opportunity to work with passionate professionals and contribute to a world-class organization that is committed to excellence in everything we do. If you are determined to succeed and thrive in a dynamic and outstanding environment, we invite you to apply for this exceptional opportunity. We offer an encouraging and inclusive work environment that values diversity and innovation. <h4>Selection Plan</h4> <ul><ul><li>In order to be considered for this job opening you must be a current State of CT employee of the agency listed above&nbsp;for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.&nbsp; You must specify your qualifications on your application.&nbsp;</li></ul><li>Please visit our 'Applicant Tips on How to Apply' page or view our&nbsp;tutorial.</li><li> The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting. </li><li>The minimum experience and training requirements must be met by the close&nbsp;date on the job opening, unless otherwise specified.</li><li>If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward&nbsp;Magnano, EEO Manager at (860) 418-6148 or&nbsp;<a href="mailto:Edward.Magnano@ct.gov" target="_blank">Edward.Magnano@ct.gov</a>.</li><li>Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.&nbsp; </li><li>In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.&nbsp;&nbsp;</li><li>This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your&nbsp;JobAps&nbsp;Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and&nbsp;JobAps&nbsp;Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.&nbsp;</li><li>Note:&nbsp; At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.&nbsp; These documents may include:&nbsp; a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.&nbsp; Applicants must meet the minimum qualifications as indicated to apply for this position.&nbsp;</li><li>Should you have questions pertaining to this recruitment, please contact Liz&nbsp;Pinette&nbsp;at&nbsp;<a href="mailto:elizabeth.pinette@ct.gov" target="_blank">elizabeth.pinette@ct.gov</a>.</li><li>This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.</li><li>All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.&nbsp; It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.&nbsp; Requests should be made to&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.</li><li>For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.</li><li>Read through this helpful link to&nbsp;prepare for your interview.</li></ul> <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Developmental Services this class is accountable for directing and managing&nbsp;program and servicedevelopment efforts of the department. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Directs staff and operations of a major unit intended to advance agency mission;</li><li>Coordinates, plans and manages unit activities;</li><li>Formulates program goals and objectives;</li><li>Develops or assists in development of related policy;</li><li>Interprets and administers applicable statutes and regulations;</li><li>Evaluates staff;</li><li>Maintains contacts with individuals within and outside of the agency who might impact program activities;</li><li>Ensures development of resources necessary to conduct training programs and provide technical assistance in implementing services;</li><li>Manages accounting and funding for major unit;</li><li>Works closely with regional and training school directors and assistant directors in service development, planning and implementation;</li><li>Develops budget components related to staff and service development activities, projecting costs of implementing programs;</li><li>Monitors and evaluates departmental implementation of programs and services to determine need for additional resources, training or support;</li><li>Leads the recruitment and hiring of staff, including outreach, interview and selection;</li><li>Performs related duties as required.</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Considerable knowledge of</li><ul><li>and ability to apply management principles and practices;</li><li>relevant state and federal laws, statutes and regulations;</li><li>training and development principles, methods and techniques;</li></ul><li>Knowledge of</li><ul><li>current trends and practices regarding provision of integrated, supportive community based services to individuals with an intellectual disability;</li><li>state, private and community human service programs particularly those which provide services to individuals with an intellectual disability or services needed by individuals with an intellectual disability to function in the community.</li></ul><li>Considerable</li><ul><li>interpersonal skills;</li><li>oral and written communication skills;</li></ul><li>Considerable organizational and administrative ability;</li><li>Considerable ability to</li><ul><li>develop action plans to implement executive program priorities;</li><li>plan, organize, direct and effectively coordinate and evaluate all program and staff development activities of department;</li><li>direct and manage process of determining staff development goals and objectives based on department new program initiatives;</li></ul></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Eight (8) years of experience in the provision of human service or education programs. <h4>MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE</h4> Two (2) years of the General Experience must have been in a supervisory or managerial capacity with primary responsibility for planning, developing or coordinating services or programs. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training&nbsp;may&nbsp;be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.</li><li>A Master's degree in public administration&nbsp;or a behavioral science such as psychology, rehabilitation therapy or social work may be substituted for one (1) additional year of the General Experience. </li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>At least 5 years of experience as a Case Management Supervisor and 2 years of experience in a managerial position preferably focused in case management.</li><li>Experience working with national associations and other sister agencies focused on promoting person centered practices and techniques.</li><li>Familiarity with Case Management policy development.</li><li>Experience working with Labor and Labor Relations.</li></ul> <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.&nbsp; As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Developmental Services Director Of Service Development & Support

Title:&nbsp;Associate Director of Charter Schools Division: Provost's Office Department: Outreach &amp; Engagement FLSA Status:&nbsp;Exempt Salary Range:&nbsp;$68,000 – 70,000/annually EEO Job Group:&nbsp;2 E2 Position Summary The University of Southern Indiana is accepting applications for&nbsp;Associate Director of Charter Schools. The position is responsible and accountable for administering, coordinating, and organizing all internal and external functions of the University of Southern Indiana Charter Schools Office (USICSO). The position assures schools’ initial and recurring authorizations as well as compliance with the National Association of Charter School Authorizers (NACSA) Principles and Standards for Quality Charter School Authorizing. Duties/Responsibilities&nbsp; <ul><li>Provide leadership and vision in the development of a five-year strategic plan, consistent with the University’s plan, which details the vision, mission, goals, and objectives that will guide the Charter Schools’ Office in fulfilling its duties. </li><li>Establish, maintain, and manage a well-coordinated and efficiently run unit. </li><li>Manage the budget and general operations of the Charter School Office (CSO). </li><li>Make recommendations about policies, procedures, and significant decisions that apply to university charter schools. </li><li>Oversee the development, maintenance, and approval process of charter applicants which includes providing information to prospective charter school organizers, directing the proposal reviews based on clear and detailed criteria, updating proposal materials, procedures and guidelines, recommending proposals to the Charter School Review Committee for approval, notifying applicants of proposal approval, and monitoring approved proposals through charter school openings. </li><li>Direct the publishing of annual performance reports for each school, CSO annual report, and any other reports as required. </li><li>With key stakeholders develop, implement, and maintain a meaningful accountability plan that establishes key measures of educational performance, school operations, governance, and financial accounting for all authorized charter schools; hold schools accountable for excellent educational, organizational, governance, and financial performance. </li><li>Oversee the refinement and management of a charter school renewal process that enables consistent and informed decisions regarding renewal or non-renewal. </li><li>Oversee the development and implementation of comprehensive intervention and school closure policies and procedures. </li><li>Develop and maintain accurate CSO website. </li><li>Ensure materials, policy and procedural manuals are accurate, relevant and available in a timely manner to the public in an easily accessible format. </li><li>Work with professional organizations and public officials and governmental entities at the local, state, and federal level with regards to providing accurate information and analysis on state policy and proposed legislation related to charter schools. </li><li>Actively seek up-to-date information on changing/evolving state legislation and regulations, NACSA principles and standards, and best practices for charter school authorizers. </li><li>Monitor CSO for practices that demonstrate adherence to NACSA principles and standards; facilitate adjustments to processes and procedures that do not meet standards to bring them into compliance. </li><li>Keep relevant university contacts apprised of those changes while facilitating any applicable university policy, procedure changes, or revisions. </li><li>Participate in NACSA committees and/or governing bodies. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>Master’s degree or higher in educational leadership, educational curriculum and instruction, educational statistics, educational testing, educational psychology, or a related field. </li><li>Experienced with and an understanding of diverse populations and management supervisory experience. Knowledgeable about charter schools and related policy, skilled in analyzing, evaluating and disaggregating student and school data; excellent communication skills; superior conflict resolution, mediation, negotiation and persuasion skills; ability to work effectively with others and with limited supervision. </li><li>Thorough knowledge of Indiana laws and regulations concerning charter schools and institutions holding charters. </li><li>Ability to manage budgets effectively. </li><li>Demonstrated success with group presentations. </li><li>Strong and effective written communication skills suitable to letters, memos, reports, and promotional materials. </li><li>Strong oral communication skills, including telephone, face-to-face, and virtually. </li><li>Ability to persuade and motivate others in both oral and written applications. </li><li>Excellent listening, interpersonal and relationship-building skills. Must be able to interact effectively with the public and school personnel at all organizational levels, as well as with university administration, faculty, and staff. Must also be able to interact effectively with children of all ages, parents, teachers, and school administrators. </li><li>Demonstrated ability to prioritize, organize, and plan effectively and efficiently. </li><li>Able learner with environmental scanning capability. </li><li>Strong computer skills and proficiency with Microsoft Office products or similar word processing, spreadsheet, database, presentation, and email software required. </li><li>Proven ability to work independently and solve complex problems. </li><li>Ability to travel frequently in the tri-state area and occasional overnight travel in- and out-of-state required. Valid driver’s license or alternate means of facilitating travel to access venues.</li></ul> Preferred Knowledge and Skills <ul><li>3-5 years of experience working with charter schools. </li><li>Knowledgeable about charter school legislation and regulations. </li><li>Thorough knowledge of NACSA Principles and Standards for Quality Charter School Authorizers. </li><li>Awareness of regional educational environment at the K-12 and college levels. </li><li>Experience using web content management systems.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.</li><li>Occasional irregular or additional hours may be required to meet deadlines and administrative responsibilities.</li><li>Frequent local travel; occasional overnight trip.</li></ul> About USI&nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 11% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Vacation and sick time</li><li>Holiday pay</li><li>Free access to Recreation, Fitness &amp; Wellness Center.</li><li>Access to on-campus University Health Center and Dental Hygiene Clinic.</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: <ul><li>Resume</li><li>Cover Letter</li></ul> Search Committee Chair: If you have questions about the open position, please contact Jaclyn Dumond, search committee chair, at <a href="mailto:jddumond@usi.edu" target="_blank">jddumond@usi.edu</a>.&nbsp; Best Consideration Date: For best consideration, please submit materials before January 8, 2025. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement The University of Southern Indiana is an&nbsp;EEO/AA employer. All individuals including minorities, women, individuals with disabilities and veterans are encouraged to apply.

University of Southern Indiana

Associate Director of Charter Schools

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:We are seeking an Audit Director who is passionate about advancing and growing our audit coverage across the Global Merchant and Network Services (GMNS) audit portfolio. In this role, you will be responsible for leading audit coverage across the Company’s merchant-and network-related businesses. About the Team:Global Merchant and Network Services (GMNS), operates a global payments network that processes and settles card transactions, acquires merchants and provides multi-channel marketing programs and capabilities, services and data analytics, leveraging the Company’s global integrated network. GMNS manages the Company’s partnership relationships with third-party card issuers (including our network partnership agreements in China), merchant acquirers and a prepaid reloadable and gift card program manager, licensing the American Express brand and extending the reach of the global network. The GMNS Audit team within IAG is responsible for conducting risk-based assurance and advisory reviews of GMNS.Key Responsibilities:<ul><li>Lead a team to execute audits in the GMNS portfolio in conformance with professional and department standards, budgets, and deadlines&nbsp;</li><li>Plan, execute and oversee audits and issue validations ensuring adequate workpaper quality and effective stakeholder challenge and escalation where necessary</li><li>Communicate audit objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management</li><li>Develop and maintain collaborative senior stakeholder relationships across the enterprise to perform effective business monitoring&nbsp;</li><li>Self-starter with passion for continuous innovation with a view to drive organizational improvements and impacts</li><li>Has the ability to work with unstructured tasks and provide a structured output to amplify IAG’s coverage of GMNS</li><li>Enable the deployment and optimal utilization of data analytics on all applicable assignments&nbsp;</li><li>Effectively teach, coach, and develop team members in all aspects of the audit methodology</li><li>Assume performance management responsibility for assigned staff.</li><li>Maintain the team's resource calendar, training program and recruiting pipeline, and execute the screening and selection process</li><li>Maintain internal audit competency through ongoing professional development</li></ul><h4>Minimum Qualifications:</h4><ul><li>7+ years of relevant experience in audit or other relevant role in the financial services, risk management, banking, or card products industry</li><li>BA or BS in accounting, finance, business, or equivalent degree&nbsp;</li><li>Experience auditing a global payments network that processes and settles card transactions, acquires merchants and provides multi-channel marketing programs and capabilities, services and data analytics. Experience auditing partnership relationships with third-party card issuers, merchant acquirers and a gift card program.</li><li>Ability to break-down a complex problem into components, process knowledge and risk/control knowledge, and communicate issues and control recommendations with transparency, integrity and impact&nbsp;</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities&nbsp;</li><li>Proven ability to lead and manage multiple projects and provide developmental feedback to team</li><li>Demonstrated ability to manage people in a way that inspires, develops, and delivers results</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps</li><li>Excellent storytelling and visualization skills</li><li>Ability to travel</li></ul><h4>Preferred Qualifications:</h4><ul><li>Advanced degree in accounting, finance, business, or another related field is preferred</li><li>Relevant audit and professional certifications are preferred (Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus</li><li>Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus</li></ul>Non-considerations for sponsorshipEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Audit Director - Global Merchant and Network Services (GMNS)

18-Dec-2024<h4>Assistant Director, Government and Political Pathways</h4>Faculty of Arts and Sciences 67659BRPosition DescriptionProgram Management<ul><li>With limited direction, manages operations for a suite of public service programs with partnerships in the US and abroad.</li><li>This role is primarily responsible for managing the Stad Fellowship</li><li>This role attends meetings and acts as the program's spokesperson to students, partners at Harvard, and those in the community.</li><li>This role also supports several programs including: the Mindich Service Fellowship Program, the Harvard Clubs Summer Community Service Fellowship Program, the Arthur Liman Public Interest Law Fellowship Program, the SPARK program for prematriculated students, the Fong Family Winternship Program, Fellows at the Forefront, and the Priscilla Chan Summer Service Stipend.</li></ul>Student Advising &amp; Recruiting<ul><li>Advises students about civic pathways related to term-time, summer, winter, and post-graduate work in the government and political sphere.</li><li>Develops and executes publicity and marketing strategies to recruit students for leadership and professional development opportunities</li><li>Oversee and lead the application review process for the Stad Fellowship Program.&nbsp;</li><li>Develops resources to engage all students with an emphasis on supporting incoming first-year students and students from underrepresented communities.</li><li>Host drop-in office hours and virtual student check-ins to advise students throughout their fellowship experiences and navigate challenges that emerge within their placements.</li></ul>Community Partnership Development<ul><li>Develops and maintains partnerships with partners in the community related to term time, summer, winter, and post-graduate programs.</li><li>Represents the program within the community.</li><li>Conducts site visits to create new partnerships and/or assess existing partnerships in collaboration with the program director</li><li>Collaborates closely with other departments on campus to support joint programming, joint-funding awards, campus conferences, and regionally based partnerships and programs</li><li>Collaborate with campus partners to sustain cross-departmental initiatives and support campus conferences and events.</li><li>Serve on the Public Service Career Advisors Committee.&nbsp;</li></ul>Communications<ul><li>Send targeted outreach to diverse student groups for public service fellowship opportunities.</li><li>Act as a program spokesperson at recruitment events and present the program to potential internal and external partners.</li><li>Manages social media efforts, with a focus on efforts that connect students to professional development opportunities</li><li>Manage and regularly update the program’s website and all related content</li></ul>Leads Events<ul><li>Leads in-person and virtual events connecting program participants with donors, alumni, and guests.</li><li>Supports departmental events. Some of these events currently include Public Service Recruiting Day, the First-Year Day of Service, SPARK, a series of alumni engagement activities &amp; others.</li></ul>Budgetary/Financial Responsibility<ul><li>Operationally manages the Stad Fellowship budget</li><li>Connects with Harvard College and Financial Aid office to obtain student financial need levels.</li><li>Oversees payment trackers and monitors spending.</li><li>Ensures compliance with University policies and procedures regarding student payments</li></ul>Data Management, Reporting, and Evaluation:<ul><li>Maintain accurate and up-to-date databases of current students and alumni; Conduct assessments at key program intervals to evaluate programs’ efficacy</li><li>Generates reports from evaluations to inform department strategy</li><li>Implements and recommends changes in program policies and procedures</li><li>Contribute to the creation of the CPSES annual report and other important departmental and center-wide reports and presentations.</li></ul>Basic Qualifications<ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 5 years’ relevant work experience</li></ul>Additional Qualifications and Skills<ul><li>Familiarity with careers in U.S. government, politics, or campaigns preferred</li><li>Familiarity in working in Higher Education</li><li>Knowledge of Microsoft Office Suite, advanced Excel skills</li><li>Ability to work with students, student organizations, colleagues, clients and external organizations</li><li>Communication skills (both written and verbal)</li></ul>Physical Requirements<ul><li>Sitting using near vision use for reading and computer use for extended periods of time</li><li>Lifting (approximately 20 to 30 pounds), bending, and other physical exertion</li></ul>Working Conditions<ul><li>Work is performed in an office setting</li><li>May be required to work nights and weekends</li><li>Occasional travel to visit partner organizations, including local, out-of-state, and potentially international partners</li></ul>Work Format DetailsThis is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.BenefitsWe invite you to visit Harvard's Total Rewards website (<a href="https://hr.harvard.edu/totalrewards" target="_blank">https://hr.harvard.edu/totalrewards</a>) to learn more about our outstanding benefits package, which may include: <ul><li>Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.</li><li>Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.</li><li> Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.</li><li>Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.</li><li>Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.</li><li>Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.</li><li> Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.</li><li>Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.</li><li> Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.</li></ul>Job FunctionFaculty &amp; Student Services Department Office LocationUSA - MA - Cambridge Job CodeS0357P FSS Student Servics Officr III Work FormatHybrid (partially on-site, partially remote) Sub-UnitCollege Salary Grade057DepartmentFAS- Phillips Brooks HouseUnion00 - Non Union, Exempt or Temporary Time StatusFull-time Pre-Employment ScreeningEducation, IdentityCommitment to Equity, Diversity, Inclusion, and BelongingHarvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.EEO StatementWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.LinkedIn Recruiter Tag (for internal use only)#LI-MT2

Harvard University FAS Human Resources

Assistant Director, Government and Political Pathways

EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last—and then take them back through our Renew team to be reworn and&nbsp; &nbsp; &nbsp;loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people.&nbsp; It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.&nbsp;Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.&nbsp;• We are authentic• We thrive in connection• We trust each other• We innovate through creativity• We are committed to the health of the whole• We are united by purpose&nbsp;Position Summary:The Director of Benefits &amp; Operations is a critical thinker who will oversee and enhance the organization's benefits, leaves and human resources operations. The role has a strong focus on medical &amp; dental benefits, retirement plans, leave management and HR operations. This role requires a strategic leader with a comprehensive understanding of HR practices and the ability to manage and optimize HR systems and processes to support our dynamic workforce.The role operationalizes the organization’s compliance with all applicable employment laws and regulations and serves as program administrator for all Benefits programs, and primary contact for all benefits vendors. In partnership with People &amp; Culture leaders, the incumbent establishes quantitative and qualitative metrics, guidelines and standards. The role supports the organization’s efforts in reporting, deriving meaningful and actionable insights for the organization’s DEI, Corporate Social Responsibility and values programs. &nbsp; &nbsp; &nbsp;&nbsp;Duties and Responsibilities:&nbsp;Benefits:• Strategically drive utilization of programs that enhance the employee value proposition in response to market offerings• Manage the organization's medical benefits programs, including health, dental, and vision plans.• Conduct regular reviews of benefits offerings to ensure competitiveness and cost-effectiveness.• Work with benefits providers and brokers to resolve issues and negotiate plan terms.• Lead education on benefits, including financial, health and wellness, etc.&nbsp;Retirement Plans:• Oversee the administration of the company’s 401(k) and ESOP retirement plans.• Ensure compliance with federal regulations and plan guidelines.• Collaborate with plan administrators to manage plan performance and communicate benefits to employees.• Provide support and education to employees regarding ESOP and 401(k) benefits and procedures.• Work with financial advisors and legal counsel to oversee ESOP transactions and reporting.&nbsp;Leaves Management:• Oversee all aspects of employee leave programs, including FMLA, disability, and other leave types.• Develop and implement leave policies and procedures that ensure compliance with federal, state, and local leave regulations.• Provide guidance to employees and managers.&nbsp;HR Operations &amp; Compliance • Lead day-to-day HR operations, providing guidance and support to ensure high-quality service delivery, efficient processes and compliance with legal and regulatory requirements. • Support the development and implementation of HR policies and procedures. &nbsp; • Serve as the lead for People &amp; Culture projects, initiatives and programs. &nbsp;Translate projects and programs into sustainable operations in partnership with accounting, payroll and compensation teams. • Develop, generate and analyze standard and special reports pertaining to personnel data, including demographics &amp; staffing, EEO/DEI efforts, turnover, hiring, compensation and promotions, benefits costs. • Maintain and expand knowledge and understanding of existing federal, state and municipal laws/regulations affecting human resource management.&nbsp; • Identify trends that could affect organizational objectives and advise accordingly.&nbsp;HR Information Systems (HRIS): • Manage the implementation, maintenance, and optimization of the HRIS. • Ensure accurate and timely data entry and reporting. • Analyze HRIS data to provide insights and recommendations for HR strategy and decision-making. Collaborate with IT and other departments to ensure system integration and functionality. &nbsp;Team &amp; Operational Leadership:• Lead and develop Sr. Benefits Specialist.• Ensure organization’s people functions are equitable and inclusive.• Budget holder for company benefits program and benefits department expenditures.• Support &amp; influence senior leaders as subject matter expert.• In partnership with the Vice President and People &amp; Culture Directors, lead the P&amp;C function in establishing priorities, driving the employee value proposition, and supporting the development of the People &amp; Culture team members. <h4>Required Experience</h4>Education:• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred or equivalent experience&nbsp;Required Skills &amp; Experience:• Minimum of 7 years of progressive HR experience required, including 3+ years in a leadership role.• In-depth knowledge of medical benefits, retirement plans and leave management required.• Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.• Experience managing HRIS systems and HR operations preferred.• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.• Strong organizational skills with the ability to manage multiple priorities and projects.• Experience in developing and implementing HR policies and procedures.&nbsp;The pay range for this position is $160K - 180K depending on relevant experience.&nbsp; Further, we offer a competitive total rewards package including Company bonus, health benefits, employee stock ownership, wellbeing allowance and generous PTO and clothing allowance.EILEENFISHER,Inc.isanequal-opportunityemployerandiscommittedtoprovidingaworkplacefreefromharassmentanddiscrimination.Wearecommittedtorecruiting,hiring,trainingandpromotingqualifiedpeople of all backgrounds,and make all employment decisions without regard to anyprotectedstatus.

Eileen Fisher

Director of Benefits & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Strategic Partner (CSP) team for Global Commercial Services (GCS) supports over 3,800 colleagues. GCS serves millions of business customers around the world, from mom-and-pop shops to approximately 60% of the Fortune 500. Their vision is to be essential to our customers’ businesses every day. How will you make an impact in this role?Specifically, the Director, CSP role will serve as the lead CSP for Marketing and specific functions in Products. The successful candidate will be accountable for executing on our vision of delivering a great colleague experience; growing the best talent; and developing new ways of working to unlock enterprise value. The Director, CSP will support leaders and their teams on talent, performance, and change efforts that will enable their groups to reach their strategic business goals.Responsibilities:<ul><li>Providing high impact consultation and solutions to our business leaders using a practical and data-driven approach</li><li>Engaging actively in organizational effectiveness and change efforts, serving as the expert in how change is led and sustained</li><li>Building and leading a talent strategy that drives business performance, nurtures a culture that supports agility, and develops leaders who can lead, manage, and sustain change</li><li>Setting and holding a high bar for performance by defining high/low performance and holding leaders accountable to managing their talent against these standards</li><li>Understanding and improving the ‘moments that matter’ in the careers of our colleagues</li><li>Being proactive in the development, engagement, retention and succession of critical talent</li><li>Ensuring colleague growth, including senior leaders, through performance coaching and developmental feedback</li><li>Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate</li><li>Providing insights to senior leadership to define, communicate and embed the business strategy</li><li>Develop products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs</li></ul>Minimum Qualifications<ul><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage, staying steps ahead of business strategy</li><li>Data and Insights: demonstrated ability to work with large sets of data with accuracy from multiple places to develop insights, make decisions, create solutions, and drive continuous improvement.</li><li>Business acumen: understand business strategy, plans, and the impact of internal and external factors</li><li>Change leadership: experience leading colleagues and teams through change to enable business priorities</li><li>Ability to influence and collaborate at all levels to drive business outcomes</li><li>Ability and willingness to learn in a fast-paced environment with quality and speed</li><li>Ability to prioritize independently amongst competing deliverables and leadership teams&nbsp;</li><li>Knowledge of multiple CEG disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development</li><li>A global mindset and experiences with different countries and cultures</li></ul>Preferred Qualifications<ul><li>Previous HR Business Partner experience preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Colleague Strategic Partner – Global Commercial Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. We’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Enterprise Platforms is a company-wide center of excellence within Technology comprised of both Product Management and Engineering functions. Our critical platforms (Global Account Receivable, Global Loyalty &amp; Benefits, and Digital Banking) underpin American Express’ essential customer segments, value propositions and business lines. <ul><li>Global Loyalty and Benefits powers the Membership Reward points, Amex Offers, Insurance, and Card benefits for over 112 million cards in over 58 markets worldwide. </li><li>Global Accounts Receivable powers our customer's financial life and Amex’s growth by building innovative Account Receivable Solutions for Consumer Card, Loans, and Commercial Card businesses. </li><li>Digital Banking powers Deposits, Financial Planning, Bill Payment, and Money Movement experiences through innovative platform products &amp; services while giving customers the ability to manage their money in an automated and predictive way.</li></ul>Enterprise Platforms’ charter is to modernize the company’s core platforms to dramatically increase Amex’s strategic agility and intensify its customer-centric approach.We are looking for a Director of Digital Product Management to lead Global Loyalty and Benefits’ API Platform Vision and Strategy, enabling our card member facing channels including servicing and markets to leverage groundbreaking technology that will provide flexibility, scalability, and speed to market. The suitable Product Director will be responsible for creating product roadmap, perform continuous prioritization and collaborating with engineering teams to create efficient and callable platform APIs.Key Responsibilities:<ul><li>Establish a product vision, strategy, and roadmap for GL&amp;B’s platform API with defined business metrics and targets.</li><li>Lead multiple high-profile initiatives, ensuring collaboration and communication with key partners on strategy, program status, roadmaps, and trade-offs.</li><li>Responsible for prioritization of features and capabilities while establishing a balance between the requirements of customers, stakeholders, and engineering work.</li><li>Partner with product and technology leaders to deploy globally scalable solutions, ensuring continuous focus on best-in-class user experiences, opportunities to test and learn, efficient resource usage, product quality, and speed to market.</li><li>Leverage agile best practices to assess feasibility of ideas and create product constructs and innovative capabilities that power best-in-class products.</li><li>Drive improvements in future releases by obtaining feedback on products and capabilities and maintaining a pulse on external driven products.</li><li>Lead the product team with clear objectives and key results; responsible for performance evaluations, employee engagement, coaching and people development.</li><li>Enable analytics-driven decision making to evolve products and usage; produce ROI analyses and optimization recommendations.</li></ul>Qualifications:<ul><li>At least 8 years of demonstrated ability in product development and delivery with proven track record in defining winning product constructs and delivering a product roadmap.</li><li>A balance of technical knowledge (especially API and how its built and leveraged) and business acumen with a proven track record in launching software or services in partnership with engineering teams, and/or working cross functionally with multiple stakeholders and product development teams.</li><li>High degree of proficiency in OKR, Design Thinking, Event Storming, prototyping, iterative development, Scrum, and Agile product development.</li><li>Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality.</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.</li><li>Ability to solve sophisticated problems and has a highly analytical approach.</li><li>Deep knowledge of Payments, Accounting, Accounts Receivable, Loyalty programs, Card and Non-Card Lending is a plus.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Digital Product Management - Global Loyalty and Benefits

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.IAG is a worldwide function with 200+ team members and offices across nine countries within American Express.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations.Most IAG team members hold at least one professional certification.&nbsp;Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.How will you make an impact in this role?We are looking for a passionate, talented, and adaptable Internal Audit Professional Practices Director to lead the Internal Audit Group’s audit planning and resource allocation processes. In this role, you will define a vision and strategy for carrying out the creation of IAG’s audit universe and annual audit plan, while implementing a new resource management tool in a manner that maximizes desired outcomes for colleague capacity and scheduling. You will lead a high-performing team of professional practices colleagues and partner with Auditors, IAG Product, and the IAG Management team to enable this vision to directly contribute to the achievement of our strategic objectives.Responsibilities:<ul><li>Oversee the processes for establishing and maintaining the audit universe and risk assessment of audit entities.</li><li>Lead the annual audit planning process, including the preparation and maintenance of the annual audit plan for the Parent Company and Subsidiary Banks. </li><li>Deliver clear and conscience Audit Plan status updates on an ongoing basis.</li><li>Deliver quarterly and annual audit planning sessions with the IAG Management team.</li><li>Oversee and provide effective challenge of proposed audit plan change requests, including the preparation of all related communications and presentation materials. </li><li>Establish and lead the IAG staffing and capacity planning and resource allocation activities. </li><li>Facilitate in or lead when required, IAG strategic initiatives or large change moments that impact IAG’s audit universe, audit plan or resource capacity tool. </li><li>Participate in external assessments of IAG audit activities related to the Audit Universe, Risk Assessment, Audit Plan and Staffing Capacity.</li><li>Participate in external benchmarking activities and maintain awareness of current, best-in-class internal audit practices and peer-benchmarking. </li><li>Participate in IAG’s audit reporting process, including the review and issuance of IAG audit reports and other official communications.</li><li>Effectively teach, coach, and develop team members, as appropriate.</li></ul>Minimum Qualifications:<ul><li>Seven or more years of experience in internal audit, assurance advisory, public accounting (financial services, banking/ capital markets industry experience, preferred)</li><li>College degree or advanced degree in Accounting, Finance, Business administration, or equivalent</li><li>Internal Audit, Assurance, or Accounting professional certification (CIA, CPA, CISA or equivalent), required</li><li>Strong knowledge and appreciation of Internal Audit regulatory standards and industry best practices</li><li>Experience with Internal Audit processes for the Audit Universe, Risk Assessments, Audit Plan and Staffing</li><li>Strong knowledge and experience in risk management and control theory including the assessment of risk, evaluation of controls and issue management</li><li>Strong analytic and problem-solving skills (issue identification, problem structuring, analysis, development of root-causes and recommendations), including the ability to analyze results and data to identify issue themes and/or create opportunities for improvement</li><li>Excellent communication, organization and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, drive consensus, and deliver on shared objectives. </li><li>Experience coaching, motivating and leading high-performing teams and fostering a diverse and inclusive team culture, encouraging input from all team members. Being a People Leader to multiple direct reports at once preferred.</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence. </li><li>Excellent written and oral communication skills</li><li>Proficiency in Microsoft Office and experience in use of automated reporting and analysis tools</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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