field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. Let’s share success.The Global Infrastructure Cost Transparency team, a part of Infrastructure Data &amp; Analytics (ID&amp;A), aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency. We are seeking a Data Engineer who knows that delivering on that promise takes foresight, planning and agility. Metric-driven cost optimization, workload-specific forecasting and robust cost modeling are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. If you have proficiency and experience with designing and building these tools, join our team and build a career with us.&nbsp;Let’s build on what you know.If you have deep experience with cost transparency, allocation, and optimization, you'll find a fit within our enterprise-wide Cost Transparency team responsible for establishing consistent workload attribution, unit economics and business value metrics. Here’s just some of what you’ll do:<ul><li>Build well-architected pipelines to extract, transform and load data from various sources, including general ledger fields and other systems of record into a coherent, actionable format</li><li>Design, develop, and maintain reports, processes and KPIs that provide detailed usage statistics, cost correlations and actionable insights across the multi-product infrastructure environment</li><li>Build data models for comparisons of deployments on various platforms, cause and effect scenarios, and consumption pattern analysis&nbsp;to underpin business value measurements and cost stewardship for enterprise deployments, platform growth, and product lifecycle strategies</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Influence team members with creative changes and continuous improvements</li></ul>Qualifications:Are you up for the challenge? Here’s what you should have:<ul><li>Keen ability and interest to build financial strategies, frameworks and tools from the ground up</li><li>Ability to demonstrate increased self-reliance to achieve team goals</li><li>Familiarity with fundamentals of Technology Business Management</li><li>Hands-on experience with ApptioOne and TBM Studio Configuration</li><li>Demonstrable software development experience in a professional environment and/or comparable experience such as:<ul><li>Familiarity with Agile or DevOps</li><li>Experience with API design, either as a provider or consumer</li><li>Experience with object-oriented design and coding with variety of languages</li></ul></li><li>Experience with Power BI or Tableau is a plus, but not required</li><li>Hands-on expertise with distributed (multi-tiered) systems and relational database design, development, troubleshooting and automated testing</li><li>Excellent communication skills</li><li>Bachelor’s Degree in Computer Science, Information Technology, Data Science or related experience&nbsp;</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Governance &amp; Platforms (EDGP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization.&nbsp; EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities.Enterprise Data Sharing Solutions (EDSS) is part of the Enterprise Data Governance, Digital &amp; Data Platforms (EDGP) organization, which sits within Enterprise Digital and Data Solutions (EDDS).EDSS improves Amex data privacy &amp; data sharing through the implementation of modern data sharing capabilities and strategies that enable faster speed to market while enhancing safe sharing connections.To support the roll-out of our evolving digital capabilities, we are embarking on an exciting and transformational journey to define and govern our Web ecosystem at American Express.The Analyst, Product Management – Data Privacy will focus on delivering the capabilities to enable and evidence AXP’s compliance with the processing of personal data in accordance with global privacy regulations.Specifically, this role will be responsible for managing the product backlog and prioritizing features based on business needs and customer feedback to enable delivery of the Records of Processing (ROPA) tooling roadmap through partnership with lines of business, product and engineering teams and second line partners.Primary Responsibilities:<ul><li>Partner with the engineering and business unit stakeholders to identify business needs and execute on improvements to the ROPA platform</li><li>Document and manage ROPA product backlog by writing user stories and features</li><li>Collaborate effectively with all stakeholders and partners to ensure risk mitigation and regulatory compliance by driving the timely delivery of ROPA platform updates</li><li>Summarize complex business requirements and technical concepts into digestible user stories and process flows for a wide variety of audiences</li></ul>Qualification Requirements:<ul><li>2+ years of experience in product management</li><li>Highly organized and self-motivated with the ability to work independently</li><li>Strong written and verbal communication skills</li><li>Ability to summarize technical material in a clear, logical, and structured manner</li><li>Ability to understand and communicate complex business requirements and translate them into technical requirements via. feature and user story writing</li><li>Knowledge of agile methodologies and tools like Confluence, JIRA, and Rally</li><li>Knowledge of privacy regulations like GDPR preferred but not required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst-Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Senior Analyst will provide executive office support to the Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) Chief of Staff and play a key role in coordinating and advancing the work of the Enterprise Risk Management &amp; Risk Oversight organization for American Express. The Executive Office drives operational success and profitability by collaborating with teams across the enterprise and leading the overall rhythm of the business for ERM&amp;RO. The successful candidate should be a dynamic individual who is proactive in anticipating and adapting to the needs of the ERM&amp;RO team and is focused on accuracy, speed, flexibility and attention to detail. Critical to the success of this position are strong communication skills, a team-player attitude and the ability to develop positive working relationships with a wide range of colleagues both within and outside of American Express. <ul><li>Supports the delivery of strategic business initiatives for the Head of Enterprise Risk Management &amp; Risk Oversight and his leadership team</li><li>Manage various initiatives such as monthly headcount reporting and new-joiner onboarding</li><li>Actively lead and participate in initiatives such as our ERM&amp;RO Engagement Team, DE&amp;I workstreams, and People Agenda communications and events</li><li>Identify opportunities for process improvements</li><li>Support and/or lead ad-hoc requests and special projects as needed</li><li>Build relationships with key partners across the company, including CEO/GRC offices, Corporate Secretary, General Counsel’s Office, external consultants, and regulators</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Business, Finance, Economics, or other related area</li><li>Intermediate to advanced proficiency in Microsoft Office, including Word, Excel and PowerPoint</li><li>Proven experience (at least 4 years) working in a fast-paced, complex, and dynamic environment, preferably with senior executives and C-suite offices</li><li>Excellent organizational and interpersonal skills, demonstrating good judgment in dealing with senior executive offices and key stakeholders</li><li>Strong attention to detail while anticipating needs of stakeholders and responsive to requests in a timely, efficient manner</li><li>Excellent communication (oral, written, listening) skills, a positive attitude and solution-oriented demeanor</li><li>Strong sense of integrity with ability to handle confidential and sensitive information with discretion</li><li>Ability to prioritize multiple tasks with minimal guidance and to proactively identify and resolve issues</li><li>Be onsite 4 days a week and when there are Board or committee meetings, subject to change as needs evolve</li></ul>Preferred Qualifications<ul><li>Previous experience in financial services and/or risk management</li><li>Natural curiosity to lean in even when objectives are ambiguous</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Enterprise Risk Management & Risk Oversight Executive Office

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Global Commercial Services (GCS) is the leading payment issuer and partner for businesses, supporting small business owners and companies with products and services to help them run and grow their businesses. This position sits within the Marketing Strategy &amp; Content team in the B2B Marketing organization.We’re seeking a conceptual, detail-oriented Copywriter to join our embedded creative team. This role requires a unique blend of strategic thinking and brand-savvy execution, ideal for someone who thrives on consistency but brings a nimble, consultative approach to collaboration. Responsibilities will include delivering high-quality, on-brand copy that brings clarity to complex financial services topics. You’ll work closely with designers, strategists, marketers, and product teams to develop compelling copy across a variety of channels—from digital campaigns and brand activations to headlines, taglines, and calls to action. How will you make an impact in this role?Developing Clear and Compliant Messaging – Crafting marketing copy that adheres to financial regulations while maintaining clarity and engagement for internal and external audiences.Creating Content for Various Channels – Writing for emails, presentations, internal newsletters, websites, social media, and customer communications tailored to different audiences.Translating Complex Financial Concepts – Simplifying industry jargon and technical financial information into accessible, engaging language for employees, clients, and stakeholders.Ensuring Brand Voice and Consistency – Upholding the company’s tone, messaging guidelines, and brand standards across all written materials.Collaborating with Designers and Stakeholders – Working closely with designers, marketing managers, and subject matter experts to develop cohesive campaigns and ensure accuracy in messaging.Minimum Qualifications:• 4-6 years of copywriting inside an agency or internal creative department • Exceptional ability to present concept and ideas and accept feedback and critique • Ability to think through marketing insights to help influence language choices • Working knowledge of A/B testing and the role of language&nbsp;to best test in a variety of marketing channels • Ability to partner with Designers and Marketing Stakeholders in collaborative conceptingSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Manager- Copywriting

You Lead the Way. We’ve Got Your Back.&nbsp;With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.&nbsp;Join Team Amex and let's lead the way together.&nbsp;Global Merchant Network Services (GMNS) has relationships with millions of merchant businesses, in more than 25 countries, and delivers over $1.5T in spend. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. The Global Strategy &amp; Capabilities (GS&amp;C) team’s mission is to deliver a best-in-class premium merchant experience that will get merchants to not only accept American Express, but openly welcome and recommend us to their customers.&nbsp;The Global Policy &amp; Standards (GPS) team within GS&amp;C develops American Express Partner and Merchant Policy, Standards, and Programs to remain competitive, support new products &amp; capabilities, improve data quality, and promote compliance.Reporting to Manager, Network Policy &amp; Process, the Analyst, Network Publications - Technical Writer&nbsp;is an exciting opportunity for a talented writer to drive a vision that continues to evolve Network policy, standards, and process.Key responsibilities of the role include:<ul><li>Author and edit content, adhering to American Express and Network Publications style guidelines and quality standards, to produce and deliver high-quality documents for external Partners.</li><li>Collaborate with Policy and Standards Managers, subject matter experts, and other key stakeholders to determine document development and maintenance needs, obtain drafting information, and validate content.</li><li>Accurately proofread and edit documents.</li><li>Perform gap analysis and complete impact assessments to ensure key details are identified, captured, and updated in all affected locations and documents.</li><li>Conduct the review and approval process, implementing feedback and edits, and revising drafts as necessary to secure final approvals prior to publication.</li><li>Publish or coordinate the publication of documents to the appropriate channel, including to Knowledge Base, and announce the availability of updated documents to applicable external Partners and key internal stakeholders.</li><li>Manage publications process and project assignments, from time of initial assignment to final publication or project completion, balance multiple projects with competing priorities, adhere to project timelines, and report on progress to key stakeholders.</li><li>Maintain high-accuracy and thoroughness while executing tasks through a document’s creation, maintenance, editing, and delivery.</li><li>Stay informed about content management best practices and industry trends, share insights and learnings with the team to enhance efficiencies and improve processes.</li></ul>Minimum Qualifications:<ul><li>4 + years of experience in content development or project management (financial services industry experience preferred).</li><li>Overall comfort in using/learning tools, such as Adobe FrameMaker, Adobe AEM Guides, Adobe Acrobat, SharePoint, Confluence, OneDrive, and JIRA to manage day-to-day project and publishing needs.</li><li>Excellent written, verbal communication, collaboration, and relationship building skills. Ability to provide excellent service to external Partners and internal customers. </li><li>Intermediate Microsoft Office skills.</li><li>Strong desire for quality, attention to detail, high-accuracy, and ability to take ownership of assigned projects.</li><li>Analytical mindset and strong critical thinker, with the ability to assess information and identify patterns to make informed decisions.</li><li>Self-starter, ability to multi-task, trouble-shoot, and work independently. </li><li>Adaptability when working in a dynamic and cross-functional environment.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst-Network Policy & Process

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) organization is responsible for independent risk management processes over Information Technology, Information Security, and Resiliency risks at American Express.&nbsp;&nbsp;CTRRO is led by the Head of CTRRO &amp; Vendor Risk Oversight.CTRRO is hiring a Manager who will assist in the establishment of new governance and oversight for Technology Risk Policies and Frameworks across American Express.&nbsp;&nbsp;&nbsp;The Manager will also assist with defining and implementing changes to technology risk committees and other forums. The Manager will report to the Technology Risk Governance Director and be part of the team that will own and maintain the technology risk frameworks and associated policies, standards, and procedures.Responsibilities:<ul><li>Assist in the development and management of second line technology policies, standards, and procedures over cybersecurity and technology risks</li><li>Support committee governance and reporting while working with first line and second line stakeholders on content, accuracy, and timeliness</li><li>Assist with second line reporting, including quarterly memo and board reporting</li><li>Participate in technology governance and risk assessment processes to ensure first line adherence to second line policies and standards</li><li>Partner with technology oversight teams on risk appetite maintenance and reporting and execution of new governance and policies</li><li>Collaborate on a global team to ensure accurate and timely results</li><li>Develop strong working relationships with key stakeholders across the organization, handle and resolve conflict on assigned projects</li><li>Understand and keeping pace with global regulatory expectations and trends for technology risk governance at large banks&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business or technology or equivalent</li><li>Experience with policy development, risk committees, or risk reporting</li><li>Three years of risk management experience in cybersecurity or technology across one or more lines of defense</li><li>Three years of experience in the financial services industry</li><li>Experience participating on and delivering positive outcomes for a global team</li><li>Strong written and verbal communication skills</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change&nbsp;</li></ul>Preferred Qualifications:<ul><li>Degree in Cybersecurity, Information Systems, Computer Science, Data Science, or equivalent</li><li>A cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Experience with regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK)</li></ul>We train and invest in our colleagues. So go ahead and apply!Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Information Security; Technology Risk Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.US Regulatory Relations:The U.S. Regulatory Relations team is responsible for managing relationships between American Express and our U.S. regulatory agencies, as well as driving operational excellence in all regulatory interactions.&nbsp;This team coordinates and guides dialogue which leads to a greater understanding of regulatory expectations within AXP/AENB, and the demonstration of such to the examiner community.&nbsp;The team is organized to specific risk profile areas to enable specialization, focus, and dedicated attention to the applicable internal teams, and corresponding regulators. These areas include Compliance and Finance, Technology, Data Governance and Vendor Affiliates and Enterprise Risk Management, Fraud, Credit and Operational Risk, as well as Reporting and Communications.The U.S. Regulatory Relations team works hand-in-hand with Global Risk &amp; Compliance’s (GRC) Regulatory Exam Lifecycle Management (RELM) team, responsible for Preparedness, Exam Management and Remediation. The close partnership ensures a seamless and cohesive experience for our regulators when interacting with American Express.Responsibilities:<ul><li>Manage Continuous Monitoring meetings (internal leadership prep and live regulatory updates) for designated risk pillars;</li><li>Manage meeting agendas and support preparation of meeting materials;</li><li>Manage Regulatory Information Request from receipt through response delivery in compliance with internal standards;</li><li>Minute-taking at Continuous Monitoring meetings;</li><li>Provide support to B40 Relationship Leaders;</li><li>Manage communications with regulators arising from RELM and/or relating to IAG validation;</li><li>Develop and share insights from Continuous Monitoring meetings;</li><li>Develop subject matter expertise and serve as liaison between risk area and corresponding regulators.</li></ul>Minimum Qualifications &amp; Skills:<ul><li>Relationship builder who enjoys collaborating across diverse teams</li><li>Ability to influence business leaders and internal partners, regardless of band level, and to identify and communicate linkages across initiatives and disciplines</li><li>Strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization – especially with respect to sharing learnings, best practices, and key information pertaining to regulatory focus areas</li><li>Extreme attention to detail, sense of accountability, and ability to follow through on time-sensitive deliverables, including the agility to handle multiple meetings and concurrent requests within a deadline-driven environment</li><li>Understanding of the supervisory processes of federal regulators</li><li>Strategic and tactical leadership skills, in addition to sound judgment and decision making</li><li>Ability to engage with internal and external business partners, including senior leaders, to coordinate interactions with and responses to regulatory examiners</li><li>Strong&nbsp;Microsoft Office and WebEx skills required</li><li>Experience in regulatory relations, relationship management, and/or 2nd Lines of Defense a plus</li><li>Bachelor’s degree required, advanced degree a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - US Regulatory Relations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant discount revenue. GMS Pricing works closely with multiple partners to determine the ideal pricing structure for merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction.&nbsp;The Manager in U.S. Pricing Strategy and Execution is responsible for leading project management and the execution of strategic pricing initiatives in a compliant and rigorous manner. This position will collaborate across Relationship Management, Marketing, General Counsel’s Office, Technology / Product Management, and Controls Management organizations in a fast-paced environment on projects with significant impact to the U.S. merchant business.This is an excellent opportunity for an individual to gain deep knowledge of the merchant business, as well as exposure to and insight from Leadership across the Blue Box. The Manager should be a dynamic individual who can work closely with partners and leaders and has the right ambition to drive change.Responsibilities<ul><li>Create comprehensive and understandable materials to support Leadership decision-making, detailing key initiatives and the financial impact of pricing decisions</li><li>Serve as project manager and cross-functional partner liaison to ensure successful implementation and launch of high-profile pricing initiatives</li><li>Support the design and execution of pricing strategies based on business and financial objectives, an evolving external landscape, merchant experience, and pricing capabilities</li><li>Lead the ongoing development of a robust pricing infrastructure, including documentation and mapping of critical internal processes and implementation of a strong control environment</li><li>Partner on ad-hoc deliverables, including expedited Leadership requests&nbsp;</li><li>Support ad-hoc teamwork, including financial analyses and Discount Rate planning and forecasting exercises where needed</li></ul>Qualifications<ul><li>4+ years of experience in consulting, project management, strategy, or related experience</li><li>Expertise in preparing PowerPoint presentations tailored to various audiences</li><li>Strong project management skills with full ownership of end-to-end execution, including ensuring documentation of key workstreams and tracking against deliverables’ timelines</li><li>Detail- and action-oriented individual able to work autonomously with limited direction</li><li>Proven ability to actively collaborate across teams as well as lead and contribute to discussions with partners and Leadership</li><li>Strong organization and prioritization skills while working in an agile manner&nbsp;</li><li>Demonstrated proficiency in drawing value-added insights from data and presenting compelling recommendations through effective verbal and written communication</li><li>Some level of proficiency in Excel and BigQuery/SQL and/or willingness to learn and develop</li><li>Some level of proficiency in analysis and comfort with large data sets</li><li>Ability to excel and drive results in a fast-paced, dynamic environment</li><li>Bachelor’s Degree Required</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, U.S. Pricing Strategy & Execution

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Brand Content &amp; Platforms (GBC&amp;P) Team sits within GABM. The team mission is to bring modern American Express Membership to life for premium prospects around the world through breakthrough content, multi-channel platforms and Enterprise tools – delivering long-lasting results for the Brand and Enterprise.We are seeking a Manager of Content Process Strategy &amp; Operations, to be a key member of the Global Brand Content &amp; Platforms (GBC&amp;P) Team. This role reports into the Director of Celebrity &amp; Influencer Programming. The individual will play a critical role in overseeing strategy, operations, and process excellence across Brand Content, Brand Platforms, &amp; Celebrity &amp; Influencer Talent Programming. This role is an excellent opportunity to learn about Brand Content and Talent Partnerships and will provide great exposure to wide-ranging strategic marketing initiatives.Interest in operations, process, and strategy is a pre-requisite. The ideal candidate is highly organized, proactive, and detail-oriented, with a demonstrated ability to influence and collaborate across groups and band levels. This role requires someone who can roll up their sleeves to problem solve, build new solutions, and drive process efficienciesKey Responsibilities Include:<ul><li>Partner with GABM Operations &amp; Enablement, Control Management, GSM, GCO, Compliance, Privacy on compliance &amp; strategic related initiatives</li><li>Management and oversight of operations initiatives on behalf of the GBC&amp;P Team:<ul><li>Creation and implementation of Standard Operating Procedure (SOP) documentation and updates</li><li>Creation, testing, and ownership of Process Risk Self Assessments (PRSA)</li></ul></li><li>Liaise between GABM Operations and Enablement team and Global Brand Content &amp; Platforms Team to support key review processes including Forum for Initiative Governance (FIG)</li><li>Ensure creative compliance via quarterly control assertion requests from Control Management Team and developing Marketing Force scorecard for team</li><li>Support launch of Celebrity &amp; Influencer COE operations, including creation and development of new compliance controls and governance and ongoing reporting</li><li>Create GBC&amp;P operations reporting and dashboard to keep leadership aware of project statuses and risk, escalating as appropriate</li><li>Document key processes and upskill GBC&amp;P Team through creation and presentation of trainings</li><li>Define and document team operating standards and governance structure</li><li>Support additional strategic projects across team as needed</li></ul>Skills &amp; Qualifications<ul><li>Excellent relationship management skills across all levels of management</li><li>Strong attention to detail and end-to-end thinking ability </li><li>Strategic problem solver with an ability to learn quickly, “connect the dots”, innovate, and drive results</li><li>Comfort working in “white space” and translating business challenges into solutions</li><li>Proven track record in managing multiple workstreams, partners, and cross-functional teams</li><li>Works well under pressure, collaborative team player</li><li>Exemplary communicator, both in-person and in presentation, with the ability to translate data in a clear and compelling manner</li><li>Strong analytical and financial acumen</li><li>Prior experience in operational excellence, compliance, or risk strongly preferred&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager, Content Process & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.The Technology Business Enablement (TBE) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.Within the Technology Portfolio Transformation team, the Agile Solutions Manager will&nbsp;oversee and optimize the management of agile tools, including Jira and Rally, for our organization. This role combines operational oversight, strategic planning, and thought leadership to ensure the seamless operation and migration of these tools to Jira Cloud. The successful candidate will drive a robust agile solutions strategy, planning and implementation, and ensure effective change management to support the organization’s agile transformation initiatives.This candidate will have a passion for process innovation, customer-centered design, data-driven mindset, relentless attention to detail, and the ability to build and leverage meaningful relationships with the team and partners.How will you make an impact in this role?<ul><li>Help develop and execute a comprehensive strategy and roadmap for migrating to Jira Cloud.</li><li>Work with stakeholders to ensure alignment of migration goals with organizational objectives.</li><li>Identify and manage dependencies across teams, tools, and workflows to facilitate a smooth migration.</li><li>Collaborate with technical teams to plan and execute data migration, integrations, and customizations.</li><li>Collaborate with the Change Management team to support the adoption of Jira Cloud.</li><li>Communicate migration plans, updates, and timelines effectively to all stakeholders.</li><li>Contribute to a strategic post-launch process for training programs and resources to enable seamless user transitions.</li><li>Analyze and determine strategies to incorporate user feedback post-migration to ensure high satisfaction and adoption rates.</li><li>Support Jira administration, including creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations.</li><li>Works closely with product owners on blueprints and planning of feature sets that impact multiple platforms and products.</li><li>Ensure compliance with organizational standards, policies, and best practices for tool usage.</li></ul>Minimum Qualifications<ul><li>Education and Experience</li><ul><li>Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field (Master’s degree preferred).</li><li>8+ years of experience in agile tool administration, project management, or agile transformation.</li></ul><li>Technical Skills</li><ul><li>Deep expertise in Jira (On-Prem and Cloud) administration, configuration, and usage.</li><li>Experience with Jira Cloud migration, including data transfer, integrations, and customizations.</li><li>Proficiency in scripting and automation tools to enhance tool functionality.</li></ul><li>Leadership and Soft Skills</li><ul><li>Strong strategic thinking and planning abilities.</li><li>Exceptional communication and stakeholder management skills.</li><li>Experience in working with cross-functional teams in a matrixed environment.</li><li>Adept at change management and driving user adoption in large organizations.</li></ul></ul>Preferred Qualifications<ul><li>SAFe Agilist, Certified Scrum Master (CSM), or similar agile certifications.</li><li>Atlassian Certified Jira Administrator.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

215 American Express Jobs