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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance (GRC) Organization is an independent risk management function, led by the Chief Risk Officer (CRO), with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.&nbsp;Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.ORM is looking for a Director Assistant to support the Chief Operational Risk Officer (CORO)and team, leading planning, team management and strategic initiatives, in addition to strong management and partnership to the Chief Operational Risk Officer and their leadership team.The incumbent will be a key member of the ORM leadership team and will play a key role in shaping strategies across the organization and driving results. They will be expected to provide thought and executional leadership on organizational effectiveness, talent management, strategic priorities and goals. They will have the opportunity to work across a wide range of strategic, analytic, engagement and communications initiatives and have manage strong relationships with the ORM team and key stakeholders.Key Responsibilities: <ul><li>Provide strategic, analytical and decision support on a wide range of complex projects and initiatives</li><li>Coordinate and contribute to impactful and engaging presentations &amp; engagement activities such as Senior Executive Management Presentations, Board and Management Committees, Strategic Projects, Town Halls and Business Unit Review (BUR) presentations</li><li>Play key role in building the ORM strategy and support business planning and operations (e.g. annual budget and investment planning, risk and finance reviews, etc.)</li><li>Manage key Stakeholders/Relationships both within and outside of team</li><li>Partner with Colleague Experience Group to drive execution of annual processes – talent planning, performance management, etc. </li><li>Manage ORM colleague engagement strategy and communications &amp; cadences including leadership team meetings, town halls, market visits, etc.</li><li>Support day-to-day activities within the executive office and across the broader organization</li></ul>Minimum Qualifications:&nbsp;<ul><li>The ideal candidate will be a highly motivated self-starter who is able to lead projects with limited guidance, provide strategic thought leadership and challenge the status quo</li><li>Operational Risk knowledge is a plus but not required; intellectual curiosity and a desire to become an expert in Operational Risk if no prior Operational Risk experience</li><li>Ability to manage multiple tasks and projects simultaneously within tight deadlines, great follow-up and attention to detail, works well in a fast paced and dynamic environment</li><li>Excellent project management and organizational skills</li><li>Excellent written and verbal communication skills with a strong executive presence</li><li>Experience in budget management</li><li>Demonstrated relationship management skills with proven ability to influence with limited direct authority </li><li>Able to produce innovative, creative, and impactful materials for a variety of senior executives</li><li>High level of integrity and the ability to handle sensitive issues with complete confidentiality</li><li>Flexible and adaptable; able to re-prioritize and multi-task based on the tasks at hand </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director Assistant Operational Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.How will you make an impact in this role?Responsible for Business Process Management architecture which includes increasing adoption of and enhancing our patented software automation platform, delivering process discovery and mining technology products, and providing innovative solutions to support professional services engagements.Key Responsibilities<ul><li>25% of time spent on Hands-on technical projects; Apply analysis based on research and introspection to recommend solutions.</li><li>Design and lead solutions that provide frameworks, interfaces, and services that can be extended and reused across one or more portfolios.</li><li>Ensure architecture is consistent with enterprise architecture standards, guidelines and principles.&nbsp; </li><li>Work with engineering teams to ensure that implementations are aligned with the Technical Platform’s Blueprint specifications and roadmaps.</li><li>Meaningful contribution to technology direction, develop architecture and influence implementation to gain measurable business improvements.</li><li>Regularly work with other functional teams' leadership and engineers to align and use solutions across multiple platforms.</li><li>Apply specialized knowledge of industry standards and best practices to assign initiatives and adjacent solutions.</li><li>Identify and take on complex and/or broad-ranging problems and issues.</li><li>Interact with business partners to better understand their objectives and help them understand the technical landscape.</li><li>Extend business product innovation through the introduction, adoption and implementation of technology.</li></ul>Minimum Qualifications<ul><li>10+ years of active engineering and/or architecture experience in a complex environment and/or comparable experience such as: Successful design, creation and deployment of multiple enterprise-grade technology assets, including integration of cross-platform solutions that span several Agile Product teams.</li><li>Bachelor’s degree in computer science, computer science engineering, or related&nbsp;field required; advanced degree preferred.</li><li>Advanced knowledge within several architectural subject areas with deep understanding of relevant supporting architecture domains (business, data, application, technical, integration, security, etc.) to support the advancement of business products</li><li>Routinely creates and drives adoption of technology strategy, introducing new and impactful technologies based on research and demonstrating viability through POC efforts</li><li>Ability to deliver and adapt solution architecture to meet broader needs of the enterprise, solving unrivaled problems that span multiple technology platforms. Solutions are highly available using multiple availability zones and operate at global enterprise scale.</li><li>Able to lead efforts in the prevention, diagnosis, and resolution of system outages as an authority in the underlying architecture</li><li>Knowledge and/or experience in technology architecture – containers, servers, networks, databases, messaging middleware, cloud management with demonstrable knowledge of at least one public cloud provider.</li><li>Recent experience in COTS product evaluation and buy/build analysis. </li><li>Engineering mentality with ability to write/read/debug code, regardless of language; Java/Python/ReactJS preferred</li><li>Experience in all phases of SDLC (envisioning to production).</li><li>Cooperation and collaboration with architects and other specialists&nbsp;across multiple organizations.</li><li>Regularly provides specialized technical mentorship to others in work&nbsp;&nbsp;</li></ul>Domain-Specific Skills<ul><li>Knowledge and/or experience with case management, work management, business rules, and robotic process automation (RPA) products.</li><li>Knowledge and/or experience with business/technology automation, process mining and discovery. </li><li>Experience in solutions related to big data ecosystems as applied to reporting, analytics and AI/ML use cases</li><li>Exposure and experience with AI – predictive, generative, and agentic</li></ul>Preferred Qualifications<ul><li>Highly proficient in delivering technology products and/or frameworks for enterprise scale; Roles may include product architect, pre-sales engineering, professional services or managed service provider. </li><li>Full understanding of and ability to implement service-oriented architecture, microservices architecture, serverless architecture, etc. including design principles, execution patterns and performance optimization.</li><li>Extensive experience with producing and consuming services through enterprise-grade APIs or using high-throughput messaging technologies.</li><li>Advanced channel-specific architecture skills as required by the platform, such as web, mobile, voice or interactive media.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Staff Engineer – Enterprise Automations and Case Ecosystems Platform

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.&nbsp; &nbsp;The Senior Manager, Merchant Pricing – Global Client Group (GCG) is responsible for managing the pricing strategy and financial analyses for several of American Express’ largest global merchant relationships. This position will also drive the merchant pricing and commercial negotiation strategy for several of the most strategic accounts across a variety of different industries (retail, online, lodging, car rental, etc.).The Senior Manager is also responsible for supporting important broad-scale pricing initiatives aimed at preserving our merchant discount rate while balancing the organization’s goal for growing profitable charge volume and merchant expansion; essential to the strength of our business.This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business, as well as exposure to and insight from senior leaders across the Blue Box.&nbsp; The Senior Manager should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.Qualifications:<ul><li>5+ years of experience within Pricing, Finance, Analytics or related field required</li><li>Bachelor's degree required</li><li>Strategic thought leader with the ability to work through unstructured problems and develop clear action plans</li><li>Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data</li><li>High proficiency in Microsoft Office Tools: Excel, PowerPoint and Outlook required</li><li>SQL and/or SAS data querying is preferred</li><li>Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals</li><li>Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented</li><li>Demonstrates exceptional attention to detail and organizational skills ensuring accuracy, precision, and efficiency in all tasks and has the patience to undertake time-consuming projects</li><li>Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results</li><li>Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges</li><li>Strong project management skills with full ownership from analysis through to implementation</li><li>Passionate focus on the customer; demonstrated desire to understand and solve for customer needs</li><li>Demonstrated ability to handle multiple requests and prioritize accordingly</li><li>Capacity to remain calm and flexible under pressure</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Merchant Pricing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team within ERM&amp;RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting. These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).The VP of Second Line of Defense Oversight Framework is responsible for maintenance and implementation of the framework that Independent Line Risk Management (IRM) adheres to for conducting credible challenge activities. Specific responsibilities for the VP of Second Line of Defense Oversight Framework include:<ul><li>Maintain a deep understanding of Interagency Supervisory Guidance on Risk Management, including, but not limited to: OCC Heightened Standards, FRB Enhanced Prudential Standards</li><li>Maintain policies and procedures that outline requirements and process for IRM oversight activities</li><li>Provide effective reporting of oversight activities to be shared with stakeholders, including risk committees</li><li>Maintain risk acceptance requirements, manage linkage to other risk programs, and provide reporting on acceptance decisions</li><li>Ensure oversight framework is appropriately supported by technology infrastructure</li><li>Lead and supervise the team responsible for execution</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in finance, economics, business administration, or related field</li><li>Minimum of 10 years of experience in risk management within the financial services industry</li><li>Strong understanding of financial markets, products, and regulatory requirements impacting risk management</li><li>Proven track record of designing and implementing risk oversight frameworks</li><li>Excellent communication and influencing skills with the ability to interact effectively with senior stakeholders and supervisory agencies</li><li>Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams</li><li>Strategic thinker with the ability to anticipate and mitigate risks while driving business growth and innovation</li><li>Professional certifications such as FRM, PRM, or CRM are highly desirable</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Second Line Risk Oversight Framework

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the&nbsp;GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.GCS is looking for a Sr Manager of Control Management Risk Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Sr. Manager, Control Management Risk Assessment will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g. Risk Control Self Assessment (RCSA)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li><li>Experience within financial services industry</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>ORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Control Management - Risk Assessments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;&nbsp;Resy is a critical part of American Express’s global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality.. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.   &nbsp;Resy sits within the Global Premium Products &amp; Benefits organization. The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.&nbsp;ABOUT THE ROLE:As the Sr. Analyst, Paid Media, candidates will have the opportunity to strengthen their digital marketing skills, gain external partner management experience, and work with highly collaborative teams across the Resy org, including B2C and B2B marketing teams. You’ll play a key role in driving growth and innovation of Resy’s Paid Media program, supporting the creation &amp; optimization of media strategies and identification of new &amp; emerging opportunities. This role will report to the Manager, Paid Media &amp; Sponsorships. WHAT YOU’LL DO:<ul><li>Provide project management support for end to end media planning process, including strategy development and tactical execution.</li><li>Own compilation and maintenance of ad hoc and recurring performance reporting deliverables.</li><li>Partner with external media agency to implement plan recommendations and optimizations and ensure deliverables are optimally executed.</li><li>Own Paid budget and reconciliation; process invoices and drive ongoing efficiencies in billing process</li><li>Manage creative asset tracker for media partners and recommend creative optimizations based on in-market performance</li><li>Manage audience creation process and approvals, recommending audience pool refinements in partnership with leadership.</li><li>Evaluate new media opportunities regularly, maintaining a backlog of potential activations, and recommending tests as business needs evolve.</li></ul>Required Qualifications<ul><li>Bachelor’s Degree or equivalent experience and 2-3 years industry relevant digital marketing or digital agency experience</li><li>Strong understanding of Paid Media tactics and performance metrics; familiar with implementing campaigns across ATL and BTL channels (i.e., Social, Display, Search, Connected TV, Online Video, Digital Out of Home, etc.)</li><li>Proficiency in analyzing and interpreting data to assess campaign performance; experience with using Adobe Analytics, Google analytics for reporting and insights</li><li>Foundational knowledge of testing experimentation to optimize audience and creative performance</li><li>Experience with managing marketing budgets and ensuring cost-effective ad spend</li><li>Exceptional written and verbal communication skills; ability to work with internal &amp; external partners to implement media campaigns and convey insights and performance metrics to partners</li><li>Ability to stay organized and thrive in a fast-paced environment while maintaining meticulous attention to detail</li><li>Team player with willingness to support projects beyond immediate scope</li><li>Willing to take risks and share fresh perspectives</li><li>Passion for restaurants and the hospitality industry</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr. Analyst - Paid Media

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.&nbsp;How will you make an impact in this role?Organizational Context:&nbsp;Executes end-to-end information security, IT risk management processes and automated capabilities that promote trustworthy AI practices. Works across many organizations, both internal and external, to meet business needs and compliance goals. Leads cross department initiatives, covering a wide range of business/technical functions.Focus: Responsible for the development and or delivery of AI/ML security initiatives, projects, or programs that have objectives associated with incorporating AI safety controls, adversarial robustness, and stress testing of AI/ML systems Responsible for designing and implementing processes to understand, measure, and improve the organization’s ability to protect AI/ML models, implement AI safety controls for responsible use of LLM (Large Language Model) applications.Key Responsibilities<ul><li>Implement secure model development life cycle practices with automated white box and black box assessments for AI/ML models. Deliver and integrate AI robustness, vulnerability, and stress testing capabilities with MLOps ecosystems. Evaluate and assess open-source AI security libraries to build into enterprise AI stress testing and audit capabilities. Implement end-to-end LLM security risk management processes and automated protections. Incorporate machine learning models into diverse application security tooling and processes. Support production deployments of AI/ML safety systems using cloud-native packaging and deployment techniques suchas containers, serverless, CI/CD and APIs. Establish and govern AI/ML and Generative AI application security standards. Provide production support and operations for AI/ML security systems. Manage cloud deployments and automation frameworks in cloud for AI/ML security systems.</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree in Data Science, Statistics, Computer Science or Software Engineering</li><li>3+ years experience with Machine Learning Application Development</li><li>3+ years of software engineering experience</li></ul>Preferred Qualifications<ul><li>Master's Degree - Data Science, Statistics, Computer Science, or Software Engineering&nbsp;</li><li>Machine Learning Operation Professional Certifications</li><li>Strong knowledge of Adversarial Robustness techniques and tools for machine learning&nbsp;</li><li>Strong knowledge of AI Risk Management frameworks and Trustworthy AI practices.&nbsp;</li><li>Hands-on experience with applying statistics, machine learning algorithms (DNN, NLP), big data, and data science toolkits. Hands-on experience designing, implementing, and operationalizing high performant AI/ML pipelines and writing production code.</li><li>Hands-on experience with deploying and operationalizing AI/ML models to public cloud environments.</li><li>Hands-on experience evaluating open-source ML tools, frameworks, and libraries.</li><li>Hands-on experience with commonly used data science programming languages, packages, and tools.</li><li>Hands-on experience with MLOps, DevOps, DataOps and API integrations.</li><li>Hands-on experience with AI workload management.</li><li>Hands-on experience with Cloud architecture, design, implementation, and operations.</li><li>Demonstrated peer reviewed journal publications, conference presentations, open-source contributions, or similar activities.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - AI/ML Security

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.<h4>How will you make an impact in this role?</h4>As part of the Banking Center of Excellence, this Digital Product team is responsible for launching and managing internally built as well as partner-sourced products and services that support the business vision. The candidate will define product capabilities and features, shape the customer experience, articulate, and deliver requirements, and evolve the product backlog for American Express banking products. The focus of the role will be on developing, launching, and finding innovative ways to create scalable customer communications for the deposit products and overall communication strategy, as well as other digital journeys in the customer banking stages.<ul><li>Provide insight to create the digital product roadmap, scope of new features and prioritize the backlog</li><li>Support overall product management efforts including tracking project status, managing, and raising risks and issues </li><li>Collaborate with matrixed teams and partners to launch digital products and features, and manage in-market digital products post-launch</li><li>Lead specific responsibilities of product /capability development for requirements, refinement, solution, launch and release</li><li>Partner with engineering, design, and user research to define user stories, and user experiences</li><li>Brainstorm new business architecture with partners to continuously help them towards the best possible solutions for customers</li><li>Partner closely with Product Managers to understand the business needs and provide ongoing updates on key work in progress</li><li>Support new capabilities and document the outcomes/benefits of the supporting use cases to help prioritize work to deliver the maximum value</li><li>Support discovery/solution sessions for new capabilities with key partners that produce well defined capabilities and documented outcomes/findings</li><li>Drive high-performance execution strategy and participate in all agile ceremonies during sprint cycles</li><li>Track program milestones and solution deliverables across essential teams</li><li>Maintain pulse on external digital product development trends, marketplace dynamics, and competitive landscape to inform continuous product evolution</li><li>Contribute to a strong team culture of resilience, self-awareness, kindness and availability </li></ul><h4>Minimum Qualifications:</h4><ul><li>Curiosity and appetite to know how things work and ability to use that knowledge to make connections and find opportunities with an entrepreneurial mindset and bias toward action</li><li>Digital product development experience, new product development, product management, or similar role</li><li>Understanding of Agile principles and experience effectively managing a backlog using Jira or any other development management software</li><li>Strong decision-making skills and the ability to resolve complex issues independently</li><li>Highly organized, critical thinker with a strong attention to detail and accountability for producing results</li><li>Excellent communication skills across and global teams with ability to engage, influence, and encourage partners to drive collaboration and alignment</li><li>Outstanding project management skills</li><li>Roll-up your sleeves and fun attitude</li><li>Occasional domestic travel</li></ul><h4>Preferred Qualifications:</h4><ul><li>Digital product or digital banking development experience</li><li>Experience with JIRA, Confluence, Rally, Griffin, and Mural</li><li>Ability to work in white space and communicate digital product strategies</li><li>Understanding how to work with external partners /strategic partnerships </li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate - Digital Product Management (Banking COE)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Key Responsibilities:&nbsp;<ul><li>Partner with business, product, engineering and data science teams to unlock the power of leveraging data across Amex.</li><li>Partner with development teams in the data design of complex solutions and ensure that they are in alignment with the data architecture principles, standards, strategies, and target states.</li><li>Drive Data vision, strategy, and execution that meets the technology and business needs across complete Database development lifecycle including identifying the Right database for the need, Database design following all Functional &amp; Non-functional requirements assuring Highly Available, Scalable and Performant solutions</li><li>Discover database requirements and translate into conceptual, logical, physical database design</li><li>Adopt industry leading Database technologies duly leveraging On-prem &amp; Public Cloud to support best-in-class business capabilities to deliver secured, cost efficient, high performance computing and data storage solutions with cost efficiencies and collaborate in evolving enterprise standards &amp; best practices </li><li>Be a thought leader around all things Data, reviewing current and future needs with big picture thinking</li><li>Communicates and works collaboratively with Product, Architects &amp; Engineers to support deliver business priorities in an agile environment</li><li>Continuous learning &amp; evaluation of DBMS features and functions to drive efficiencies &amp; drive adoption </li><li>Contributes to decisions about tools, methods and processes</li></ul>&nbsp;Required Skills:&nbsp;<ul><li>Bachelor’s Degree in Computer Science, Computer Science Engineering, or related STEM field required; advanced degree preferred.</li><li>10+ years of Database Development with Architecture &amp; Design experience in a professional environment and/or comparable experience.</li><li>Demonstrated Hands-on experience on Relational &amp; NoSQL Databases on Public Cloud and On-Prem such as PostgreSQL, Oracle, MongoDB, Couchbase, Cassandra etc including Database Design, DB Development lifecycle activities, Performance tuning, troubleshooting issues, Backup and recovery, Physical &amp; Logical replication solutions including GoldenGate usage are preferred</li><li>Practical experience with Data Architecture, translate business data requirements into Conceptual, logical, physical data models by using industry standard Data modeling products like Hackolade, ERStudio etc</li><li>Experience with cross-team collaboration efforts including multiple development, infrastructure, engineering and production support teams in a dynamic environment.</li><li>Strong Experience in one of the public cloud platforms like AWS and GCP are preferred.</li><li>Experience supporting DBA activities for distributed/multi-tier systems and application development, including programming languages such as Shell, Python, Go, Java</li><li>Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline.</li><li>Experience developing tools for database automation </li><li>Strong analytical and problem-solving skills preferred</li><li>Experience and knowledge of data security and privacy concerns</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Help chart the course for database technology at American Express! We need top technical talent to supplement our Database Product Engineering team. This team selects the operational database technologies American Express will use, and figures out how best to set them up. We define, design, implement, test, and communicate the architectures, configurations, best practices, and standards for optimal use of database technologies across the company, both on-prem and public cloud. We evaluate new database versions, product enhancements, features, components and extensions for performance, throughput, scalability, availability, monitoring, and security; and we partner with our hosting, database administration, and operational support teams to operationalize and harden database technology for our top-tier financial applications.&nbsp;This specific posting is for a software/infrastructure engineer with experience in integrating, deploying and running relational and/or NoSQL databases in AWS and/or GCP. The candidate will put these skills to use by evaluating and preparing new and upgraded cloud database offerings for use across Amex, and by documenting, presenting and explaining the appropriate techniques, patterns and best practices for their use to our application development, database administration, and operational support teams.The candidate will bring solid knowledge of DBMS concepts such as ACID, CAP and consistency. The ideal candidate will have experience with enterprise-scale cloud database deployments, including intra- and inter-data-center high availability configurations, fault tolerance and failover, replication, cluster management, automated provisioning, upgrade techniques, backup &amp; restoration techniques, security mechanisms, health monitoring and alerting techniques, and troubleshooting.Top skills &amp; qualifications:&nbsp;•DB certifications in cloud Platforms – AWS and/or GCP•Proven experience as a database engineer with hands on experience on relational databases (e.g. Cloud SQL, AlloyDB, Spanner, Aurora, Postgres, Oracle) and/or NoSQL databases (e.g. Cassandra, MongoDB, DynamoDB, Firestore, Bigtable)•Experience in designing and implementing database GDHA, HA, DR, and fault tolerant DB architectures&nbsp;&nbsp;•DB provisioning automation, monitoring, and maintenance using scripting languages (Ansible, Python) and infrastructure-as-code tools (Terraform/AWS Cloud Formation)&nbsp;•Experience in database security including encryption, access controls, Active Directory, RBAC, and compliance standards•Familiarity with DevOps practices and tools for continuous integration and deployment (CI/CD)&nbsp;Day-to-day activities:•We use Jira for project management&nbsp;•Meet with the team daily to review progress on assigned work•Work independently and with team members with new DB technology and integrated services in AWS and GCP&nbsp;•Help define, test, and document standards and best practices; develop instructions; provide training to developers and DB support teams for new cloud DB technologies, features, and integrated services&nbsp;Bachelor’s degree preferred.Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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